Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

Data Analyst will handle big data in health business and be responsible to calculate &amp; analyze data from health business in insurance industry. They will provide and present the findings that they found based on the data. They also need to suggest an evaluation or improvement based on the data that they found to clients/relevant department.

Health Data Analyst

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

<ul>
	<li>Mendukung penerapan program K3 dan lingkungan sesuai standar perusahaan dan peraturan yang berlaku.</li>
	<li>Melakukan inspeksi rutin di area kerja untuk mengidentifikasi potensi bahaya dan memberikan rekomendasi perbaikan.</li>
	<li>Mengawasi kepatuhan terhadap penggunaan APD (Alat Pelindung Diri).</li>
	<li>Mencegah potensi kecelakaan di gudang yang berdampak pada LTI/Kematian &amp; kerusakan aset.</li>
	<li>Membantu menyusun laporan SHE bulanan kepada manajemen dan laporan triwulan kepada disnaker/instansi terkait.</li>
	<li>Mencatat, melaporkan, dan menindaklanjuti insiden, kecelakaan kerja, dan near miss.</li>
	<li>Mendukung pelaksanaan sosialisasi, pelatihan, dan kampanye SHE kepada karyawan.</li>
	<li>Membantu meningkatkan awareness budaya kerja yang aman dan berkelanjutan.</li>
	<li>Membantu persiapan dan pelaksanaan audit terkait SHE.</li>
	<li>Memastikan dokumen dan perizinan terkait SHE selalu up-to-date.</li>
	<li>Membangun dan menjaga hubungan baik dengan pengelola kawasan industri, pemerintah, serta pihak eksternal lainnya.</li>
</ul>

Safety, Health, & Environment (SHE) Associate

CARE Technologies is the first generation in Indonesia who launced the desktop and web version of an application for th General Insurance.

CARE Technologies was established in February 20th, 2006 and located in Tebet – South of Jakarta. Today we have nearly 80 employees with the position IT Programmer and IT Consultant. In 2010 CARE Technologies became first generation who issued an application for General Insurance in the Enterprise version which is still growing until today.

Mostly 80% Insurance Company in Indonesia using CARE Application, and we have client in Thailand and Philippines. CARE Technologies has a schedule in yearly to making Corporate Social Responsibility (CSR) at East Indonesia, focus in education and social problems.

CARE Technologies

<ul>
	<li>Creating the application configuration as needed business processes</li>
	<li>To install / upgrade / update client applications in both the server and the internal server</li>
	<li>Create / modify the application and report documents according to client needs</li>
	<li>Create and develop training materials the client</li>
	<li>Provide support to the potential conditions arising after implementation</li>
	<li>Create maintain business process documents, project documents, and the documents to be clear and effective training</li>
	<li>Solve the problems that are still related to the tasks performed</li>
	<li>Maintaining good relationships with clients, superiors directly or indirectly and colleagues to uphold the ethnics of professionalism</li>
	<li>Maintaining the confidentiality of client data</li>
</ul>

IT Application Consultant

<ul>
	<li>Networking – Handles switching, routing, and in some cases perimeter devices (firewalls)</li>
	<li>Installs, configures and maintains approved system hardware and software components.</li>
	<li>Implements predetermined software or hardware changes to rectify any issues.</li>
	<li>Collects and maintains tracking and configuration documentation and plans</li>
	<li>Manages user access to systems or applications.</li>
	<li>Administers the set-up of new profiles, creates and updates access permissions and maintains user accounts for enterprise systems.</li>
	<li>Monitors performance and proactively identifies uptime issues, making recommendations for eliminating those issues.</li>
	<li>Maintains structured cabling systems, telecom systems, WAN, LAN, Wireless Networks and local Internet, remote access, VPNs, and connectivity protocol</li>
	<li>Provides support for connectivity or related network/communication issues for the user community.</li>
	<li>Solve the problems that are still related to the tasks performed</li>
	<li>Maintaining good relationships with clients, superiors directly or indirectly and colleagues to uphold the ethnics of professionalism</li>
	<li>Maintaining the confidentiality of client and internal data</li>
</ul>

IT Infrastructure Engineer

Diri Care is an omnichannel healthcare technology company on a mission to revolutionize the future of clinical beauty, aesthetics and wellness. We pioneer innovation of a full-service Digital Clinic that connects customers to licensed Diri Care doctors with deep expertise in Skin care, Hair health, Wellness, and more. Diri Care digital clinic is available 24/7 for anyone, anywhere through our website, iOS and Android apps. 

Diri Care ecosystem is further enriched with our offline outlets, Diri Clinic. Diri Clinic outlets are advanced, full-service Skin, Hair and Wellness clinic offering a comprehensive range of top-quality treatments from medical facials, lasers, injectables, contouring, mesotherapy, and more. 

Visit diricare.com to learn more about how we’re building a seamless, omnichannel experience that meets modern consumers needs without compromise.

PT Diri Artha Sehat (Diri Care)

Diri Care membuka kesempatan untuk Dokter Konsultasi Online yang siap memberikan layanan telekonsultasi profesional di bidang kesehatan kulit, rambut, dan estetika.

Jika kamu komunikatif, teliti, dan tertarik di dunia kesehatan digital, saatnya bergabung dan berkembang bersama tim medis Diri Care! 
 

Deskripsi Pekerjaan:

<ul>
	<li>Memberikan telekonsultasi kepada pasien terutama dalam area Kesehatan Kulit, Rambut, Estetika.</li>
	<li>Menilai dan mendiagnosis kondisi medis berdasarkan informasi pasien.</li>
	<li>Mengembangkan rencana perawatan yang dipersonalisasi dan memberikan panduan yang jelas.</li>
	<li>Meresepkan obat bila diperlukan sesuai dengan ketentuan regulasi.</li>
	<li>Bekerja sama dengan tenaga kesehatan lain untuk memberikan perawatan yang komprehensif.</li>
	<li>Menjaga catatan pasien secara akurat di platform Diri Care.</li>
</ul>

Dokter Konsultasi Online

We are looking for a creative, strategic Product Marketing Manager with a profound passion for business-centric marketing. At Diri Care, you will play a pivotal role in elevating brand awareness and trust while driving measurable impact on user acquisition and revenue growth.

Is This You?

We are seeking a high-caliber professional who thrives at the intersection of data and creativity:

<ul>
	<li>Trend-Fluent: You stay ahead of the curve in digital marketing trends, specifically within creative strategy and performance optimization.</li>
	<li>Creative Intuition: You possess a sharp eye for content and visuals that resonate. You know exactly which videos, images, or narratives will stop the scroll and compel potential customers to engage.</li>
	<li>Balanced Perspective: You effectively bridge the gap between "numbers and meaning." You possess a deep understanding of data analytics while recognizing the vital role of emotional storytelling in brand building.</li>
</ul>

Key Responsibilities

<ul>
	<li>Strategic Execution: Design and launch high-impact growth and brand marketing campaigns that accelerate awareness, consideration, and conversion.</li>
	<li>Creative Collaboration: Partner closely with the Creative Team to produce engaging digital assets that align with Diri Care’s unique brand identity.</li>
	<li>Data-Driven Optimization: Rigorously analyze campaign performance and iterate strategies based on actionable insights.</li>
	<li>Budget Management: Strategically manage marketing budgets to ensure maximum efficiency and ROI.</li>
	<li>Cross-Functional Synergy: Collaborate with platform, medical, creative, and paid ads teams to build a sustainable, scalable marketing engine.</li>
</ul>

Product Marketing Manager

We are looking for a visionary TikTok Social Media Specialist who is creative, trend-agile, and masters the art of the "thumb-stop" moment. At Diri Care, you won't just be posting videos; you will be the primary engine of our brand’s growth on TikTok. Crafting authentic, high-impact content that translates into community engagement, user acquisition, and sales.

Are You the One?

This role is designed for a digital native who believes TikTok is more than just a platform for viral moments, it is a powerful growth engine. We want to meet you if:

<ul>
	<li>Algorithm-Fluent: you live and breathe TikTok trends, formats, and evolving algorithms.</li>
	<li>Master Storyteller: you have a sharp instinct for hooks, relatable narratives, and visuals that build instant rapport.</li>
	<li>Performance-Minded: you possess the rare ability to marry wild creativity with cold, hard performance data.</li>
	<li>Agile Experimenter: you thrive on rapid execution, are fearless about experimenting with new concepts, and view every failure as a data point for future success.</li>
</ul>

Key Responsibilities

<ul>
	<li>Strategic Roadmap: Architect and evolve a TikTok content strategy that elevates our brand identity and dominates the contested healthcare space.</li>
	<li>Content Lifecycle: Conceptualize, produce, and schedule creative content that leads the conversation rather than just following it.</li>
	<li>Growth Optimization: Rigorously monitor performance metrics and audience data to iterate and scale our organic reach.</li>
	<li>Community Building: Drive meaningful two-way engagement to turn casual viewers into a loyal Diri Care community.</li>
	<li>Cross-Functional Synergy: Collaborate with internal teams to integrate TikTok strategies into broader 360° marketing campaigns.</li>
	<li>Trend Intelligence: Act as the internal subject matter expert on TikTok’s ecosystem to ensure our brand remains at the cutting edge of culture.</li>
</ul>

Tiktok Social Media Specialist

Kami mencari Outlet Expansion Project Manager yang terstruktur, penuh strategi, dan kuat di eksekusi. Di Diri Care, kamu akan berperan penting memastikan ekspansi klinik berjalan mulus—mengubah rencana jadi outlet yang benar-benar siap beroperasi, tepat waktu, dan sesuai standar.

Role ini cocok untuk kamu yang:

<ul>
	<li>Nyaman turun ke lapangan dan memimpin proses dari awal sampai opening</li>
	<li>Kuat di koordinasi, timeline, dan kontrol budget</li>
	<li>Detail terhadap lokasi, bangunan, dan kesiapan operasional</li>
	<li>Punya mindset problem-solver dan ownership tinggi</li>
	<li>Kalau kamu suka melihat proyek berkembang jadi outlet yang nyata dan berfungsi, this role is for you.</li>
</ul>

 
Deskripsi Pekerjaan

<ul>
	<li>Memimpin dan mengelola proses pembukaan klinik/outlet baru secara end-to-end, mulai dari survei lokasi hingga outlet siap beroperasi.</li>
	<li>Melakukan survei lapangan dan analisa kelayakan lokasi, khususnya ruko (akses, visibilitas, parkir, lingkungan sekitar).</li>
	<li>Berkoordinasi dengan pemilik ruko/agen properti terkait negosiasi sewa, dokumen, dan kesiapan bangunan.</li>
	<li>Mengawal proses fit-out, renovasi, dan kesiapan teknis outlet sesuai standar operasional klinik.</li>
	<li>Mengkoordinasikan kebutuhan perizinan dasar outlet/klinik bersama tim internal dan pihak eksternal.</li>
	<li>Memastikan pembukaan outlet berjalan sesuai timeline, budget, dan standar operasional perusahaan.</li>
</ul>

Outlet Expansion Project Manager

Achieve Integrative Health is the largest acupuncture clinic in Austin, TX. For 15 years we have helped thousands of people reduce their pain, increase their energy & vitality, get back on the dance floor, have babies, and make their Life Great Again. We were able to achieve these phenomenal results by integrating Acupuncture with modern technology and therapies.
Founded and led by CEO, Jimmy Yen, author, international speaker, mentor to acupuncturists all over the world, as well as physician, physician assistants, and nurse practitioners, social media influencer, teacher and innovator of Quick Relief Acupuncture Technique and Functional Pulse Diagnosis.
Achieve Integrative Health takes a cutting-edge and disruptive approach to healthcare to give our patients the best results in the shortest amount of time with five star service.


Achieve Wealth Technologies

Application Process:

<ol>
	<li>Email us your resume in Pdf format only. Include all of the jobs you've worked at and the month + year. Do not leave anything off. There should be no gaps in your resume with no explanations. Include your compensation for all jobs. (not hourly, only total compensation)</li>
	<li>Email us a 60-second video of yourself answering the following question:</li>
	<li>What are the 3 most important things that the company you work for must do to show you that they care about you? For example, if they don’t give me these 3 things then that means they don’t care about me. The video Cannot exceed 60 seconds, or you will automatically be disqualified.</li>
	<li>Important: Private message us in Kalibrr to request our Email for you to submit the above requirements. Failure to follow the above instructions will result in automatic disqualifications</li>
</ol>

About Our Company:

Achieve Integrative Health is the #1 rated Acupuncture &amp; Wellness Clinic in the United States with over 750 five star google reviews. Our Mission is to help people restore their body’s God given ability to heal itself so that they can do what they love.

Why Join Us?

 

<ul>
	<li>You’ll Achieve your Goals = our team provides all of the resources (information, training, opportunities) you’ll need to achieve all of your Professional, Financial and Personal Goals, as long as you are willing to put in the work and deliver results.</li>
</ul>

 

<ul>
	<li>Peace and Joy Team = we have a phenomenal culture of care for our patients and our team members. We are very strict with our rules, policies and core values in order to protect our culture of peace and joy. We make sure team members who are not aligned with our core values exit our team so that they do not disrupt our peace and joy. Imagine being on a team where you don’t have to deal with people who talk behind your back and end up back stabbing you.</li>
	<li>Be Highly Rewarded as a Side Benefit = imagine being able to do your Passion everyday and make a phenomenal living as a side benefit. The average "experienced" VAs in the Philippines/Indonesia make $5-$7 USD/hr, our entry-level VAs start off making $5/hr.</li>
</ul>

Benefits

<ul>
	<li>Competitive Total Compensation = $5-$12 USD/hr for graveyard shift only.</li>
	<li>Unlimited Opportunities for Growth = as long as you can generate more results for the company we will never limit your ability to grow within our company. Every team member can also become a partner of the business if they desire.</li>
	<li>Other Benefits for qualified team members = paid-time off, premium medical insurance, Employee Savings Matching Program</li>
	<li>Work from Home = no more 2-4 hour commutes to work</li>
	<li>Wellness Initiatives = benefit from complimentary virtual health services from our medical providers, ensuring your well-being and your family’s well-being is always a priority.</li>
</ul>

Job Responsibilities

<ul>
	<li>Call, email, and use various communication forms to identify the validity and potential of the lead</li>
	<li>Receive all inbound calls to answer questions and convert leads into new patients</li>
	<li>Work with patients to ensure they are satisfied with the services provided</li>
	<li>Encourage happy patients to send us their success stories</li>
	<li>Share patient success stories during daily company meeting</li>
	<li>Implement our Care system to follow-up with our patients to provide 5 star service</li>
	<li>Check-in and checkout patients</li>
	<li>Verify Insurance Benefits</li>
	<li>Other additional tasks may be added based on your strengths…</li>
</ul>

Healthcare Virtual Assistant HVA

PT Bussan Auto Finance ("BAF") is one of the leading financing company in Indonesia focusing on new Yamaha brand motorcycle, used motorcycle, Sharia financing, Car, Multi-Products(electronics & home appliances), agricultural machinery, Pradana, and Adidana. In running its business, BAF is registered and supervised by Financial Service Authority (OJK) and member of Indonesia Financing Company Association (APPI) and Credit Bureau. With more than 24 years of existence, BAF has served 8.2 million customers and is supported by ± 8.200 employees in 248 locations across Indonesia.

Bussan Auto Finance

<ul>
	<li>Melakukan monitoring dan service validasi setiap Kantor Jaringan</li>
	<li>Melakukan training/ sosialisasi secara berkala untuk meningkatkan kemampuan Frontliner</li>
	<li>Reporting dan analisis harian, mingguan, bulanan, triwulan, semesteran, tahunan yang berkaitan dengan program peningkatan kualitas layanan di Network</li>
	<li>Reporting dan analisis harian, mingguan, bulanan, triwulan, semesteran, tahunan all activity yang berkaitan dengan Customer Care</li>
	<li>Melakukan pemantauan campaign dari Divisi Operation yang dikirimkan kepada konsumen</li>
	<li>Support permintaan data dari Departemen atau Divisi lain di luar OPS terkait dengan Customer Care dan Service Quality</li>
</ul>

Service Quality Sr Officer

English 1 (Previously EF English First) SWARA Group opened its first franchise center in Pluit, North Jakarta in 1997. 27 years later, English 1 Swara continues to be the largest group in the Greater Jakarta region, having 19 Centers in the city and its surrounding area. We currently have 9 Centers in the capital city of Jakarta, 6 in the thriving suburb of Tangerang, 4 in the satellite city of Bogor, and 1 in Depok. With a dynamic and expanding team, we established our own Head Office in Tangerang area to help support our English 1 Centers in continuing to grow as the leading provider of English language education in Indonesia.

English 1 Swara Group

<ul>
	<li>Plan and deliver the highest quality of lessons</li>
	<li>Ensure the student has the best experience possible</li>
	<li>Monitor student's development and communicate frequently with the parents</li>
	<li>Strive to develop professional skillset via attending workshops, training and self-learning tasks</li>
	<li>Teach young learners (preschool - teens)</li>
</ul>

 

Benefits:

<ul>
	<li>Training and development</li>
	<li>BPJS</li>
	<li>Career advancement</li>
	<li>Annual leave (includes Eid, Christmas and new year's holiday)</li>
	<li>Incentives</li>
</ul>

Placement: (we prioritize the placement at the nearest center to the candidate's residence)

Jakarta - Pluit, PIK, Tebet, Tanjung Barat, Green Sedayu Mall, Puri Indah, Pondok Indah, and Tanjung Duren

Tangerang - Graha Alam Sutera, Ciledug, BSD, Gading Serpong, Tangerang City and Green Lake City

Bogor - Sentul, Yasmin, Cibinong and Padjajaran

Depok - Cinere

*we are currently expanding our centers!

English Teacher

Klik Digital Sinergi  is principal application product. KDIGITAL has products for the SMB and retail markets running on top of the cloud system. KDIGITAL provides Digital Transformation Solutions and Services for our Client and Partners. KDIGITAL solution and services ranged from ideation and design to managed services

Klik Digital Sinergi

<ul>
	<li>Utilizing the application to fulfill the assigned task as per customer requirements</li>
	<li>Monitor application health and performance using available monitoring tools</li>
	<li>Receive and record incidents and service requests from users through ticketing systems or other communication channels</li>
	<li>Identify and escalate complex incidents to L2 or L3 support teams according to escalation procedure</li>
	<li>Record all incidents, service requests, and actions taken in the ticketing system</li>
	<li>Provide clear and timely communication to users regarding incident and service request status</li>
	<li>Perform routine maintenance according to scheduled tasks; perform health checks on servers and applications.</li>
	<li>Available 24/7 (Shifting schedule) and on call duties as well as to work off hours and also on-customer site and able to work with a team</li>
</ul>

Application Support L1

Medical Assessment Analyst aims to analyze Quantitative data on Health Operation Division.

<ul>
	<li>Act as the User Representative in system development alongside the IT team to identify, design, and communicate requirements related to Medical Check-Up processes (Pre-MCU, MCU, Post MCU) including Wellness features, ensuring operational and functional needs are optimally accommodated within the system.</li>
	<li>Analyze prospective client needs to determine suitable Medical Check-Up (MCU) packages.</li>
	<li>Analyze client Medical Check-Up (MCU) result data by performing cross-analysis against participant claim history and preparing the presentation of findings.</li>
	<li>Prepare Wellness Program requirements based on the analysis of Medical Check-Up (MCU) results and participant health records.</li>
	<li>Analyze client Wellness Program results to evaluate program effectiveness.</li>
</ul>

Medical Assessment Analyst

The transaction is the lungs of the breathing economy, that is why our first step starts with a big dream to pave the way towards freedom of transaction. Since 2007, DOKU has been the first electronic payment system and risk management company in Indonesia. 

From paying and getting paid to transfer funds, all are possible with DOKU. For more than one decade, we have grown together alongside large and medium scaled companies to personal sellers from various lines of business, ranging from transportation, tourism, insurance, retail, donation, communities, and many more. Collaboration with partners such as local and international banks, also non-banking institutions has strengthened our reputation as a trusted local electronic payment solution. 

Our business grows together with our partners’ businesses. Thus we have built a payment ecosystem that is supportive and strengthens theirs. The formation of three product pillars that responds to all business needs across all layers of society has marked our transformation from “The Better Way to Pay” becoming “Think Beyond Payments”. The three winning product pillars comprise Payment Gateway and Transfer Services for Corporate, SMEs, Start-ups, and Local and International MSMEs. The last product pillar, Collaborative Commerce, is designed to empower communities and personal usage.

DOKU, PT NUSA SATU INTI ARTHA

About The Role: 

To provide helpful information, answer questions, respond to complaints, and maintain records of customer inputs to ensure customer satisfaction and deliver professional customer support.

 

What Will You Do: 

<ul style="list-style-type: disc;">
	<li>Communicating with Customer through various official Channels such as calls/ emails or other customer care service inquiries by implementing decided procedure &amp; Service Standard to Maintain a positive, empathetic, and professional attitude toward customers at all times</li>
	<li>Giving Follow to customers, provide feedback based on decided Service Quality Standard to Ensure customer satisfaction and provide professional customer support</li>
	<li>Give Respond, Proceed &amp; Monitor customer queries, track progress of solvency, route, and redirect problems appear to correct resources to follow up the queries accurately &amp; based on service quality standard</li>
	<li>Escalate unresolved queries to the next level of support, then follow up until the case close to Solve the queries accurately &amp; based on service quality standard</li>
	<li>Keeping records and update data of customer interactions, process customer accounts, and file documents to ensure the data can are complete, accountable and reliable for any related decision or analysis</li>
	<li>Active in updating, keep Up &amp; knowing Doku product inside and out to be able to respond customer queries accurately based on Services Quality Standard.</li>
	<li>Active in giving input for improvement based on working process problem identification for the purpose of realizing continuous improvement in Expert Care team</li>
</ul>

Support Officer

- Ensure adherence to health, hygiene, security and 5S implementation.

- Evaluate worklngflow to increase manpower productivity and service level

- Conduct daily report align with KPI

- Resolve minor field issues (e.g., mispicks, missing items)

- Check output quality: picking accuracy, packing correctness, storage order, and loading readiness

- Maintain daily inventory activitity from manpower schedule, inventory accuracy dan inbound &amp; outbound support.

- Communication with supply chain &amp; category team to solve an issue and set a forecast.

- Ensure adherence to health, hygiene, security and 5S implementation.

- Evaluate worklngflow to increase manpower productivity and service level

- Conduct daily report align with KPI

- Lead operators in daily activities (inbound, picking, packing, etc.)

- Delegate tasks and ensure targets are met in quality and speed

- Handle team attendance and shift rosters

- Manage shift rolling and provide backup for manpower shortages

- Ensure team performance during the shift

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