NCS Philippines, in partnership with Globe and part of the NCS Group, a leading Asia-Pacific technology services firm and subsidiary of the Singtel Group, is a workplace where people and innovation come together to create meaningful impact. 

Employees at NCS Philippines work on a wide range of projects across digital, data, cloud, platforms, and cybersecurity, supporting enterprises and government agencies in solving real-world challenges. With access to NCS’ regional network of over 15,000 professionals across 55 specialisations, teams gain valuable exposure to global best practices while contributing to local impact. 

The company fosters a culture rooted in collaboration, continuous learning, and growth. Employees are empowered to expand their capabilities, explore emerging technologies, and build solutions that go beyond technical delivery – creating tangible value for clients and communities. 
Through strong partnerships, a diverse talent base, and opportunities for regional collaboration, NCS Philippines enables their people to grow their careers while being part of something bigger: advancing communities through technology and shaping the future of digital innovation.



NCS Philippines Inc. 

We are looking for a Backend Developer with at least 3 years of experience in Node.js to design, build, and maintain scalable server-side applications. The ideal candidate has strong experience in developing APIs, working with databases, and collaborating with cross-functional teams to deliver high-quality software solutions. Experience in modern development practices such as microservices, cloud platforms, and CI/CD is highly preferred.

 

Key Responsibilities

<ul>
	<li>Design, develop, and maintain backend services and RESTful APIs using Node.js</li>
	<li>Build scalable, high-performance, and secure server-side applications</li>
	<li>Collaborate with frontend developers, QA, DevOps, and product teams to deliver features</li>
	<li>Develop reusable, efficient, and reliable code following best practices</li>
	<li>Integrate third-party APIs and services</li>
	<li>Optimize applications for maximum speed, scalability, and security</li>
	<li>Troubleshoot and debug applications</li>
	<li>Write and maintain technical documentation</li>
	<li>Participate in code reviews and ensure adherence to coding standards</li>
	<li>Contribute to system architecture and technical design decisions</li>
</ul>

Preferred Qualifications

<ul>
	<li>Experience with microservices architecture</li>
	<li>Knowledge of cloud platforms such as AWS, Azure, or GCP</li>
	<li>Experience with Docker or containerization technologies</li>
	<li>Familiarity with CI/CD pipelines</li>
	<li>Knowledge of message queues (RabbitMQ, Kafka)</li>
	<li>Experience with unit testing frameworks (Jest, Mocha, Chai)</li>
	<li>Understanding of Agile/Scrum methodologies</li>
</ul>

Nice to Have

<ul>
	<li>Experience with GraphQL</li>
	<li>Exposure to serverless architecture</li>
	<li>Knowledge of performance monitoring tools</li>
	<li>Experience working on enterprise-level applications</li>
</ul>

Backend Developer

Colcap Servicing Pty Ltd is a branch of an Australian corporation based in Sydney, NSW founded in 2006. The company specializes in originating and servicing its white labelled mortgage offering with third party distributors as well as direct retail customers. The business has acquired and originated in excess of 20 billion AUD worth of assets over its history and provided financial products to more than 100,000 customers.

Colcap Servicing Pty Ltd. - Philippine Branch Office

The SQL Server Developer's role is to assist in new projects and help support and maintain the existing data warehouse environment.

Principal Accountabilities:

<ul>
	<li>Enhancement and maintenance of existing data warehouse</li>
	<li>Data mart development and support</li>
	<li>Creating new reports to help support the business</li>
	<li>Maintenance and support of the existing reporting portfolio</li>
	<li>Stakeholder engagement</li>
	<li>Requirements gathering</li>
	<li>Action other tasks or duties due to business exigencies or as deemed necessary by Management to achieve business goals</li>
</ul>

Critical Challenges and Responsibilities:

<ul>
	<li>Strong research, analytical skills to build and maintain a robust MIS reporting system catering for specific (and ad-hoc) stakeholder information requirements</li>
	<li>Drive engagement and support from Management team on MIS development strategies</li>
	<li>Maintain MIS quality assurance</li>
	<li>Provide analytical insights to the Management, Sales and Risk management teams (and solutions) to assist in managing for sustainable growth of the Columbus loan portfolio</li>
</ul>

Developer | SQL Server

We are seeking a highly skilled Senior Adobe Experience Manager (AEM) Developer to design, develop, and implement scalable digital solutions using AEM and related Adobe Marketing Cloud technologies. The role requires deep technical expertise in AEM development, component design, workflows, and integrations with enterprise systems. The Senior Developer will collaborate with architects, business stakeholders, and cross-functional teams to deliver high-performance web solutions whileensuring best practices in coding, security, and performance optimization.

Key Responsibilities

● Lead the design, development, and customization of AEM Sites, Templates, Components, Dialogs, Workflows, and Launches.

● Implement AEM core components, OSGi services, Sling models, servlets, and custom

integrations.

● Collaborate with architects to define AEM solution architecture and technical design.

● Integrate AEM with third-party systems (CRM, eCommerce, DAM, Analytics, Marketing

Automation).

● Develop RESTful and GraphQL APIs to enable headless CMS implementations.

● Ensure compliance with AEM best practices, coding standards, and security guidelines.

● Optimize website performance, scalability, and content delivery using dispatcher, caching, and CDN strategies.

● Conduct code reviews, unit testing, and technical documentation.

● Mentor junior developers and provide technical guidance within the team.

● Stay up to date with Adobe’s product roadmap and industry best practices to recommend enhancements.

Qualifications &amp; Skills

● Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent

practical experience).

● 5+ years of hands-on AEM development experience (6.5+ or AEM as a Cloud Service

preferred).

● Strong expertise in:

○ Java, OSGi, Apache Sling, JCR, and HTL/Sightly

○ AEM Components, Templates, Editable Templates, Client Libraries (CSS/JS)

○ Dispatcher configuration and performance optimization

○ Workflows, Launches, and Content Fragment Models

● Experience with front-end frameworks (React, Angular, Vue.js) is a plus.

● Proficiency in CI/CD pipelines, Git, Jenkins, Maven, Cloud Manager.

● Knowledge of Adobe Marketing Cloud tools (Target, Analytics, Campaign) preferred.

● Strong problem-solving, debugging, and performance-tuning skills.

● Excellent communication and collaboration skills.

Senior AEM Developer

General Responsibilities: 
The Senior Software Engineer is responsible for developing and testing of complex software solutions; adheres to the organization’s best practices and standards set by the capability leads; and designs system components using appropriate modeling techniques following commonly used architectures, design standards, patterns, and methodology.

Duties and Responsibilities:

<ul>
	<li>Writes working back-end, front-end, and/or mobile code using generally accepted standards and best practices</li>
	<li>Resolves defects found in the code</li>
	<li>Writes and conducts unit tests before endorsing to the QA team</li>
	<li>Submits and maintains source code using version control system repositories</li>
	<li>Participates in code reviews and quality assurance activities</li>
	<li>Attends team meetings</li>
	<li>Reports task status to immediate supervisor or project lead</li>
	<li>Assists junior and mid-level resources under the same capability</li>
</ul>

Fullstack Developer {React & Node}

The Dynamics 365 Business Central Developer/Technical Consultant is responsible for designing, developing, and delivering technical solutions within Microsoft Dynamics 365 Business Central (D365 BC). The role involves customizing and extending Business Central functionality, integrating the system with internal and external applications, and supporting end-to-end implementation for various clients. The consultant ensures solutions are scalable, maintainable, and aligned with business objectives across digital transformation initiatives.

Key Responsibilities

1. Solution Design &amp; Development

Design and develop extensions, custom modules, and enhancements for Dynamics 365 Business Central using AL language in Visual Studio Code.

Customize standard BC functionalities according to business and client requirements.

Build efficient and reusable technical solutions aligned with industry best practices.

2. Technical Consulting &amp; Requirements Analysis

Collaborate with business analysts, SMEs, and stakeholders to analyze requirements and translate them into technical specifications.

Recommend system improvements, architectural approaches, and configuration options based on business needs.

Conduct feasibility analysis for new features, integrations, and process improvements.

3. System Integration &amp; API Development

Develop integrations using Business Central APIs, web services (SOAP/REST), and custom connectors.

Coordinate with internal technical teams to integrate BC with ERP components, finance systems, HRIS, CRM tools, or third-party applications.

Ensure stable, secure, and efficient data flow across systems.

4. SQL &amp; Data Management

Work with SQL databases for data migration, reporting, and backend processes.

Execute data transformation, cleansing, and migration during implementation or upgrades.

Troubleshoot data inconsistencies and optimize query performance.

5. Implementation &amp; Deployment

Support full lifecycle implementation—from system configuration to testing, deployment, and post-go-live support.

Conduct unit testing, integration testing, and UAT assistance.

Prepare and maintain technical documentation.

6. Ongoing Support &amp; Maintenance

Provide Level 2/3 technical support for Business Central environment issues.

Troubleshoot performance issues, bugs, and configuration challenges.

Deliver system training or technical guidance to internal teams or external clients when required.

7. Collaboration &amp; Project Delivery

Work closely with cross-functional teams across Yondu or NCS, including Delivery, PMO, QA, and Business Units.

Ensure all deliverables follow standards, timelines, and quality guidelines.

Participate in Agile ceremonies or project meetings as needed.

Dynamics Business Central Developer or Consultant

3M believes science helps create a brighter world for everyone. Using 49 unique technology platforms and industry-defining research and development, we unlock the power of people, ideas and science to reimagine what’s possible. Across safety and industrial, transportation and electronics, and consumer markets, 3M is dedicated to applying and sharing our expertise to help customers, communities, and society solve their greatest challenges.

3M has been improving lives in Southeast Asia for more than 60 years, beginning with the founding of 3M in the Philippines in 1961. The company has operations across Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam.

3M Service Center APAC, Inc.

<ul>
	<li>Acts as the primary liaison between 3M and customers, overseeing the entire order process from entry to delivery.</li>
	<li>Handles order entry, status updates, product inquiries, pricing, shipping, and inventory issues.</li>
	<li>Communicates clearly and professionally with both external customers and internal 3M personnel via telephone, chat, and written correspondence.</li>
	<li>Manages worklists, raises internal tickets for order management issues, and systematically solves problems related to material information records and master data.</li>
	<li>Educates customers on processes, manages price change activities, and handles complex inquiries with adaptive techniques.</li>
	<li>Enhances customer satisfaction by identifying and resolving problem patterns.</li>
	<li>Provide additional proactive support, as required, for agreed Premium and Strategic Key Accounts.</li>
	<li>Develops and supports improvements for work processes and tools.</li>
	<li>Participates in meetings to address ongoing issues and maintain a culture of quality.</li>
	<li>Supports cross-functional teams, acts as a project liaison, and participates in process improvement teams.</li>
</ul>

Customer Service Representative (CSR)

CUE Group

We’re a global digital company supported by industry leaders and world-class investment institutions

We’re dedicated to boosting digital growth of businesses, industries, and governments through the use of modern technologies like Big Data and AI.

Adhering to the philosophy of "Data Drives Growth, Technology Leads Development," we prioritise R&D and emphasise a pragmatic approach to delivering significant value to clients.

---

Proprietary AI and Big Data Platform: We offer comprehensive digital solutions for Brand, PR, and Creative Strategy with expertise in Big Data Capabilities for advertising and e-commerce operations.

Comprehensive Digital Capabilities: We provide proprietary AI algorithms, visual analytics, and big data analytics. This covers digital infrastructure across businesses, new retail, and smart space solutions.

Extensive Industry Experience: Our vast digital ecosystem covers various categories and business needs. We provide closed-loop digital commercialisation solutions for IP development and management, gaming, and esports.

CUE Digital International Phil. Branch

The Role

We are seeking a creative and detail-oriented Copywriter to join our team. As a Copywriter, you will craft engaging, persuasive, and on-brand content across various platforms — from digital to on-ground. Your work will play a key role in communicating our brand's message, driving customer engagement, and achieving marketing goals.

 

Key Responsibilities

 

Campaign Building:

<ul>
	<li>Independently and collaboratively ideate with other team members in developing creative and strategically-sound campaigns for multiple brands, and confidently present them at internal and external settings.</li>
</ul>

 

Content Creation:

<ul>
	<li>Develop compelling concepts and copy for social media, advertisements, video and event scripts, various prints and packaging, trade, websites, email campaigns, and other marketing materials.</li>
</ul>

 

Brand Alignment:

<ul>
	<li>Ensure all content aligns with the brand's objective, strategy, tone, style, and messaging guidelines.</li>
</ul>

 

Campaign Support:

<ul>
	<li>Collaborate with marketing teams to brainstorm and execute creative campaigns.</li>
</ul>

 

Market Research:

<ul>
	<li>Understand target audiences to tailor content to their preferences and needs and be on the know of the latest trends in different social media platforms.</li>
</ul>

 

Editing and Proofreading:

<ul>
	<li>Review and refine content to ensure clarity, consistency, and grammatical accuracy. Understand client and team feedback to further improve marketing campaigns.</li>
</ul>

 

Campaigns and Events Support :

<ul>
	<li>Availability to attend shoots and events to help brief and support needed deliverables, including but not limited to spiel edits, and minimal video shoot and edits.</li>
</ul>

 
SEO Integration:

<ul>
	<li>Optimize content with relevant keywords to improve search engine rankings.</li>
</ul>

Copywriter

Company Overview 
NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

 

 

General Responsibilities:

The Automation Engineer is responsible for developing and implementing quality assurance standards and measures within the project. Writes test plans, creating and executing both functional and automated tests, tracking defects and fixes, and reporting the progress of each.

Duties and Responsibilities:

<ul>
	<li>Supports existing Test Automation Suite by conducting timely analysis and application of fixes.</li>
	<li>Maintains and expands Test Automation Suite.</li>
	<li>Designs and develops automated test scripts from Functional and Technical designs.</li>
	<li>Participates in the selection of automated test development tools.</li>
	<li>Reviews and understand Business Requirement, Functional, and Technical Design documents and come up with a Test Plan</li>
	<li>Performs project tasks and solve problems independently</li>
	<li>Develops and/or maintains automated test plans and cases.</li>
	<li>Maintains documentation of test results</li>
	<li>Executes test cases and test scripts.</li>
	<li>Conducts new feature testing, regression testing, and bug fix testing.</li>
	<li>Analyzes and identifies which tests should be automated and which are not feasible for automation.</li>
	<li>Participates in defect and customer issue resolution process</li>
	<li>Performs peer automated test code reviews and optimize test code execution</li>
	<li>Other job-related activities that may be assigned from time to time.</li>
</ul>

Automation Tester

<ul>
	<li>Leads end-to-end Customer Issue Resolution Management – handling issues related to billing, quality and service complaints, disputes, returns, financial adjustments and collection activities to secure timely payment.</li>
	<li>Partners with customers and internal contacts to resolve end-to-end CIR activities, ensuring data accuracy, timely response and proactive problem solving.</li>
	<li>Communicates clearly through email and telephone interactions.</li>
	<li>Completes vigorous collection activities on past due accounts within generally defined credit policies and procedures, determines and corrects billing errors, manages invoice processing cycle times, and optimizes processes to ensure efficiency and accuracy.</li>
	<li>Implements creative solutions for moderate to complex issues, demonstrating skills and knowledge in financial statement analysis, negotiation, and credit and financial principles.</li>
	<li>Develops and supports improvements for work processes and tools.</li>
	<li>Participates in meetings to address ongoing issues and maintain a culture of quality.</li>
	<li>Supports cross-functional teams, acts as a project liaison, and participates in process improvement teams</li>
</ul>

Customer Issue Resolution Analyst

Hire Manila is a recruitment agency with 25 years of combined experience helping businesses find, hire, and onboard the right people fast. We specialize in matching opportunities with quality talent across accounting, design, human resources, information technology, and software engineering. 

Beyond traditional recruitment, we're also experts in remote work solutions and offshore team building. Whether you need end-to-end recruitment services, help assembling a fully remote team, or an Employer of Record (EOR), we've got you covered. At Hire Manila, we believe the right hire can transform a company—and we're committed to finding talent that fits not just your job requirements but your company culture too.

Hire Manila is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.


Hire Manila

Our Client Partner is seeking an energetic and highly self-motivated Executive Assistant. The ideal candidate has previous experience in an administrative role supporting initiatives and projects from the management up to the executive level. The Executive Assistant will be responsible for managing the CEO's schedule and coordinating with various teams and stakeholders.

The ideal candidate has good communication skills, a passion for startups or tech, and an ability to identify opportunities and action plans for the C-Suite.

This is a hybrid role that will require you to attend in-person meeting or tasks.

What You'll Do

<ul>
	<li>Work closely with the CEO to provide support as needed</li>
	<li>Provide comprehensive administrative support to the CEO, operating as a strategic partner rather than a passive assistant</li>
	<li>Proactively identify opportunities for process improvement and operational efficiency</li>
	<li>Independently develop and implement solutions to streamline administrative workflows</li>
	<li>Manage complex scheduling, travel arrangements, and communication logistics with minimal supervision</li>
	<li>Resolve concerns and queries addressed to the CEO</li>
	<li>Serve as a primary point of contact, interfacing confidently with stakeholders across all organizational levels</li>
	<li>Communicate professionally and diplomatically with executives, team members, external partners, and clients</li>
	<li>Manage sensitive information with the highest level of discretion and confidentiality</li>
	<li>Build and maintain robust professional relationships that enhance organizational effectiveness</li>
	<li>Effectively oversee and assist with the management of projects and locations handled by the CEO</li>
	<li>Actively participate in CEO-led and cross-functional projects</li>
	<li>Coordinate project documentation, tracking, and reporting</li>
	<li>Demonstrate flexibility to support emerging organizational initiatives</li>
	<li>Contribute strategic insights and practical recommendations during project development</li>
	<li>Effectively communicate and update on daily, weekly, and monthly tasks</li>
	<li>Develop and maintain comprehensive communication systems</li>
	<li>Prepare detailed reports, presentations, and correspondence</li>
	<li>Ensure timely and accurate information flow across the organization</li>
	<li>Manage multiple communication channels with efficiency and professionalism</li>
</ul>

Creative Thinking

Organizing and Planning

Clerical Skills

Interpersonal Skills

Attention to Detail

Time Management

Executive Assistant

The Role

The Business Development Executive will play a key role in driving business growth by identifying new market opportunities, nurturing strategic partnerships, and expanding the customer base. This position is responsible for developing and executing strategic business development plans, achieving sales targets, and contributing to the overall growth strategy. The role requires excellent communication, negotiation, and relationship-building skills, along with a strong business acumen.

Job Responsibilities

Lead Generation and Client Acquisition

<ul>
	<li>Identify, research, and target potential clients to build a robust sales pipeline.</li>
	<li>Actively participate in cold calling, networking, and attending industry events to generate new business opportunities.</li>
</ul>

Sales Strategy and Implementation

<ul>
	<li>Develop and execute effective sales strategies to achieve revenue targets.</li>
	<li>Prepare and deliver tailored presentations, proposals, and pitches to prospective clients.</li>
</ul>

Client Management

<ul>
	<li>Build and maintain strong, long-lasting relationships with new and existing clients.</li>
	<li>Act as the primary point of contact for clients to address their needs and ensure satisfaction.</li>
</ul>

Market Research and Analysis

<ul>
	<li>Stay updated with industry trends, market conditions, and competitor activities.</li>
	<li>Provide insights and recommendations to adapt strategies and meet market demands.</li>
</ul>

Collaboration and Reporting

<ul>
	<li>Work closely with the marketing, product, and operational teams to align efforts and achieve goals.</li>
	<li>Prepare regular reports on sales performance, client feedback, and market insights for management.</li>
</ul>

Business Development Executive

General Responsibilities:

The Business Analyst is responsible as the liaison between the business/client and the project team. The Business Analyst is responsible for data gathering, validation, analysis of requirements, understanding the current situation, and aligning the solutions with the client’s business processes and needs.

Duties and Responsibilities:

<ul>
	<li>Liaise with stakeholders to understand business processes, system features, needs and objectives, and challenges and pain-points effectively</li>
	<li>Influence stakeholders for best solution implementation while removing blockers and suggesting best approach</li>
	<li>Manage requirements with the use of effective application of change control processes and tools</li>
	<li>Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions</li>
	<li>Implement organizational change management activities</li>
	<li>Collaborates with subject matter experts to provide recommended IT solutions and process improvement plans to clients addressing their pain points.</li>
	<li>Ensures general understanding of high and low-level information between all project stakeholders.</li>
	<li>Reviews testing scenarios to ensure that they are aligned with requirements stated in software documentation.</li>
	<li>Conducts user acceptance testing, providing post-implementation support to business stakeholders and end-users through user manual documentation and facilitation of user training.</li>
	<li>Documents high-level and detailed user requirements that may span multiple business domains.</li>
	<li>Documents current and to-be business processes and high-level product requirements specifications.</li>
	<li>Documents detailed functional and non-functional requirements (i.e. Performance/Turnaround Time, Data Retention, Usability, Interoperability, etc.)in use-case format.</li>
	<li>Creates a walkthrough deck in preparation for the UAT proper.</li>
	<li>Documents user manuals and training decks for post-implementation support</li>
</ul>

IT Network Business Analyst

Duties and Responsibilities: 

Design, Develop, and Manage Cloud Solutions

<ul>
	<li>Design, build, and manage highly secure, scalable, and available architectures in the target cloud environments (Azure/AWS/GCP/Alibaba) for small scale projects in close coordination with development teams and project management. </li>
	<li>Implement and execute well-defined Infrastructure as Code (IaC) templates and scripts for basic infrastructure provisioning and configuration tasks (cloud infrastructure components, including networking and security services.)</li>
	<li>Support the conversion of technical component designs into functional back-end or front-end code.</li>
	<li>Design operational processes for clients to ensure successful cloud adoption and management.</li>
	<li>Apply security best practices and monitor cloud security posture.</li>
</ul>

Deliver Optimized Cloud Applications

<ul>
	<li>Configure and deploy cloud applications to different staging environments for optimal performance.</li>
	<li>Manage migration of on-premises applications and data to the cloud</li>
	<li>Monitor cloud management and data storage services.</li>
	<li>Diagnose and resolve technical issues efficiently related to cloud infrastructure and applications and participate in reviewing project requirements.</li>
	<li>Deliver projects on time and within budget, applying generally accepted programming standards and techniques.</li>
	<li>Utilize appropriate and standard monitoring and testing tools for cloud performance and resource utilization.</li>
	<li>Create and maintain Unit Tests for applications before Quality Assurance (QA) testing to ensure the performance, scalability, and security of cloud resources provisioned. </li>
	<li>Collaborate with the testing team to ensure seamless application integration with cloud services (Application interaction with cloud services like databases or storage).</li>
	<li>Maintain and handle project source code repositories. </li>
	<li>Reviews code for functionality, adherence to coding standards, and basic security principles.</li>
</ul>

Communication &amp; Collaboration:

<ul>
	<li>Collaborate effectively with clients to understand and meet their SDLC requirements, business needs, and cloud adoption goals.</li>
	<li>Clearly communicate complex technical concepts to both technical and non-technical audiences.</li>
	<li>Regularly report on cloud performance, resource utilization, and project progress.</li>
	<li>Participates in training, design, documentation, and delivery efforts with the Project Manager.</li>
</ul>

Technology Evaluation: 

<ul>
	<li>Research and evaluate emerging technologies, frameworks, and tools to recommend optimal solutions.</li>
	<li>Stay abreast of industry trends and best practices to drive innovation and continuous improvement.</li>
	<li>Other job-related activities may be assigned from time to time.</li>
</ul>

Work Set up:

Hybrid (3x a week)

Cloud Engineer

<ul>
	<li>Supervise End-to-End CIR teams, including 1:1s, workload prioritization, and feedback.</li>
	<li>Manage team development, focusing on career growth and continued learning.</li>
	<li>Facilitate customer meetings to reconcile issues, conflicts, and ensure timely payments.</li>
	<li>Adapt techniques to solve complex problems and analyze team data for actionable directives.</li>
	<li>Set priorities, assign tasks, provide performance feedback, and lead change initiatives</li>
	<li>Prepare and present regular reports on collections and dispute activities and performance</li>
	<li>Lead projects, ensuring alignment with business strategies and meeting objectives and deadlines</li>
	<li>Participate in corporate programs, comply with standards and policies, and uphold 3M’s values and ethics.</li>
	<li>Has a considerable impact on the functional work group/team, providing coaching and leadership.</li>
	<li>Train, mentor and evaluate the performance of the team</li>
	<li>Develop and implement strategies to improve team performance and efficiency</li>
	<li>Manage project timelines, resources, and deliverables to ensure successful outcomes</li>
	<li>Collaborate cross-functionally to address customer complaints and find creative solutions with other departments, such as credit, finance, and sales, to resolve complex issues and improve overall customer experience</li>
	<li>Identify opportunities to enhance service capacity, improve customer experience, and achieve operational excellence.</li>
	<li>Lead and support the implementation of new processes and manage change initiatives.</li>
	<li>Coordinate with other departments, such as accounting and customer service, to resolve issues related to</li>
</ul>

Customer Issue Resolution Supervisor

Started in 2013, we are the first agency in the Philippines to provide sales and marketing outsourcing solutions through a fully-staffed, ready to dock sales and marketing organization. In less than 5 years, we have serviced some of the biggest brands in the country, such as adidas Philippines, Globe Telecom, Datu Puti, San Remo Pasta, Bridgestone, Meralco, and many more!

Check out more at:
https://www.youtube.com/watch?v=TzmRH_T4Tvs&t=7s

Blue Spark Solutions, Inc.

<ul>
	<li>Develops and conceptualizes events per the specific needs of a client. This also includes closely working with the clients to level-set expectations.</li>
	<li>Oversees the implementation and conduct of all projects assigned such as timeline, set design, artwork and themes, and other technical aspects of a project.</li>
	<li>Manages and coordinates with vendors and third-party providers to facilitate the smooth conduct of projects.</li>
	<li>Closely coordinates with the project team and account manager to facilitate smooth conduct of projects.</li>
	<li>Maintains rapport with clients and ensures the client’s expectations are met throughout the project.</li>
	<li>Be a model of our three core values: Excellence, Integrity, and Malasakit</li>
</ul>

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