Who is BillEase?

BillEase is the easiest way to afford what you want and need today. Our brand is all about ease of shopping and paying. We’re creating a culture of responsible spending with emphasis on transparency and affordability for younger generations. Our customers have a unique lifestyle and they all want to optimize their shopping experience both online and offline. It’s imperative that our messaging is consistent with the origin of our brand name — BillEase, a portmanteau of bill and ease, pronounced ‘bilis’ which means speed or swiftness in Filipino.

Our Mission

To democratize financial services in the Philippines, making them accessible, understandable, and beneficial for every Filipino.
By leveraging technology, we aim to provide innovative financial solutions that empower individuals to make informed decisions, manage their finances effectively, and achieve their financial goals. To be at the forefront of financial inclusion in the Philippines,
where every Filipino has the confidence to take control of their financial future. We envision a future where financial inclusion and responsible spending are ingrained in our culture, contributing to a healthier economy and a better quality of life for every Filipino.

Billease

Industry: Retail Credit 
Location: Leyte

<ul>
	<li>Ormoc City</li>
	<li>Tacloban City (Capital)</li>
</ul>

Employment Type: Contractual -&gt; Full Time 
Work Schedule: 6 days a week 
Pay: Above minimum plus incentives of up to 50k

 
This position requires full-time on-site presence at partner retail store locations throughout the Philippines.

 
-------- 
Benefits:

<ul>
	<li>Paid Training</li>
	<li>Free Medical Tests with an accredited clinic or Reimbursement after 15 days.</li>
	<li>Government-mandated benefits</li>
	<li>Holiday pay</li>
	<li>HMO for 2 (150,000 each person)</li>
</ul>

 

About Us 
Billease is a leading player in the retail credit industry, committed to making retail credit solutions accessible and straightforward for everyone. We pride ourselves on excellent customer service and building strong, supportive relationships with our clients.

 

Position Overview 
We are seeking enthusiastic and customer-oriented Sales Associates to join our growing team in the Philippines. This role is ideal for individuals passionate about helping others and dedicated to delivering outstanding service throughout the customer application journey.

 

Key Responsibilities 
 
Customer Engagement

<ul>
	<li>Promote BillEase financing solutions directly to customers in partner retail stores.</li>
	<li>Explain product offerings clearly, including loan terms, installment options, and payment processes.</li>
	<li>Provide face-to-face assistance to ensure a seamless customer experience.</li>
</ul>

Loan Application Support

<ul>
	<li>Assist customers in creating and processing BillEase accounts.</li>
	<li>Guide clients through the loan application process step by step.</li>
	<li>Verify customer requirements and documentation to ensure accuracy and compliance.</li>
</ul>

Sales &amp; Performance

<ul>
	<li>Achieve assigned sales and performance targets by converting customer interest into successful applications.</li>
	<li>Build strong relationships with partner merchants and customers to encourage repeat usage.</li>
	<li>Represent the BillEase brand professionally in all interactions.</li>
</ul>

Compliance &amp; Reporting

<ul>
	<li>Ensure accurate documentation of customer details and transactions.</li>
	<li>Report daily activities, performance metrics, and customer feedback to supervisors.</li>
	<li>Uphold company policies and ethical standards in all sales activities</li>
</ul>

 

Why This Role Matters 
BillEase is a leading retail credit provider in the Philippines, and Sales Associates are crucial in connecting customers with accessible financing options. They ensure clients understand the product, feel supported throughout the application process, and leave with confidence in their purchase and repayment plan.

 

Why Join Us?

<ol>
	<li>We pay the best in the Philippines Fact</li>
	<li>Comprehensive Health Coverage: HMO benefits for you and one dependent (up to 150,000 per person).</li>
	<li>Inclusive Environment: We actively encourage moms returning to work and offer a supportive, family-friendly workplace</li>
</ol>

Sales and Marketing Knowledge

Customer Service

Sales Associate

About Us

Billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino. 
 

The Job

﻿﻿The Offline Merchant Relationship Manager will play a vital role in driving Billeases presence in offline merchant partner stores by leading, managing, and supporting a team of Team Leaders and Sales Associates. This role focuses on achieving sales targets, fostering strong partnerships with merchant stores, and ensuring consistent compliance with Billeases processes and standards. The Offline Merchant Relationship Manager will identify and implement initiatives to boost sales, manage risks, and deepen Billease's market penetration in their designated areas.

Key Responsibilities:

Team Leadership and Sales Management

<ul>
	<li>Supervise and mentor a team of Team Leaders and Sales Associates to achieve individual and collective sales targets.</li>
	<li>Monitor daily, weekly, and monthly sales performance to identify trends, address challenges, and capitalize on opportunities.</li>
	<li>Ensure consistent implementation of Billeases sales strategies across all partner stores in the area.</li>
</ul>

Process Compliance and Support

<ul>
	<li>Enforce compliance with Billeases operational procedures, policies, and sales protocols across the sales team.</li>
	<li>Conduct regular checks to ensure team adherence to standards and escalate any deviations when necessary.</li>
	<li>Provide ongoing training and coaching to team members on process improvements and best practices.</li>
</ul>

Merchant Relationship Management

<ul>
	<li>Develop and maintain strong relationships with store and area managers of partner merchant locations.</li>
	<li>Act as the primary point of contact for merchant-related issues, promptly resolving any challenges to ensure smooth operations and mutual satisfaction.</li>
	<li>Support and facilitate communication between Billease and partner stores to strengthen the business relationship.</li>
	<li>Sales and Risk Optimization Initiatives</li>
	<li>Identify opportunities for sales growth and implement effective strategies to maximize Billeases penetration in the assigned area.</li>
	<li>Develop and execute initiatives to mitigate risks, optimize sales performance, and enhance the customer experience.</li>
	<li>Regularly review sales performance and market trends to adjust strategies as needed.</li>
</ul>

Merchant Partner Support

<ul>
	<li>Collaborate with partner stores to enhance the overall partnership and ensure Billease products and services are effectively promoted.</li>
	<li>Assist in onboarding new merchant locations and provide continuous support to established partners, including training and promotional materials.</li>
	<li>Gather feedback from partners and customers to identify areas for improvement and relay insights to internal teams</li>
</ul>

<ul>
</ul>

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