ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

<ul>
	<li>Lead and develop three core functions under People Services (People Operations – Payroll, Compensation &amp; Benefits, HRIS; General Affairs &amp; IT Support – Including Health, Safety &amp; Environment (HSE); Industrial Relations – Employee relations, compliance, and government liaison).</li>
	<li>Ensure payroll accuracy and compliance across employees, daily workers, and mitra.</li>
	<li>Strengthen Industrial Relations by managing employee relations, resolving disputes, and maintaining strong partnerships with authorities and external stakeholders.</li>
	<li>Drive operational excellence, standardize policies, and ensure compliance with Indonesian labor laws.</li>
	<li>Build and maintain a safe, efficient, and productive workplace ecosystem. This includes office and asset management, vendor relations, IT support systems, and Health, Safety &amp; Environment programs that protect and empower our teams.</li>
	<li>Collaborate with cross-functional teams (Finance, Legal, and People Partners) to align People Services with business needs.</li>
	<li>Design and optimize scalable HR systems, tools, and processes for efficiency and automation.</li>
	<li>Lead continuous improvement projects that make Astro faster, more efficient, and more people-centric.</li>
	<li>Lead and grow a high-performing, psychologically safe, and trusting team that delivers excellence at scale.</li>
</ul>

Senior Lead People Services

About this Position

We are looking for a Mass Hiring Recruitment Officer who is responsible for handling high-volume recruitment of blue-collar partners to support operational needs. This role ensures timely fulfillment, coordinates closely with the operations team regarding partner performance and violations, manages related administrative and disciplinary processes, and maintains recruitment quality in a fast-paced, target-driven environment.

 

Job Description

As our Astronaut, your missions are:

<ul>
	<li>Handle end-to-end recruitment and fulfillment process for blue-collar partners (Picker, Packer, Driver, Inventory) based on operational needs.</li>
	<li>Achieve daily and weekly hiring targets aligned with operational demands.</li>
	<li>Ensure the recruitment process remains simple, efficient, and high quality.</li>
	<li>Coordinate closely with the Operations team regarding partner violation reports to ensure data validity.</li>
	<li>Follow up on violation reports by directly communicating with the respective partners.</li>
	<li>Manage administrative processes related to disciplinary actions (including documentation and Warning Letters/SP) in accordance with company procedures.</li>
	<li>Monitor and ensure smooth processing of Warning Letters (SP) until finalization.</li>
	<li>Maintain proper documentation and recruitment tracking using Excel.</li>
	<li>Adapt quickly to operational changes and urgent manpower requirements.</li>
</ul>

Mass Hiring Recruitment Officer

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

Research Service Development Analyst or in Asuransi Astra it is called Service Development Analyst will be responsible to evaluate (existing processes), develop, and implement processes, knowlege, skills, abilities, and attitudes of frontliners in Asuransi Astra. They also will analyze (to get Customer Insight), then propose, conceptualize, &amp; create programs for customer/services culture activities (such as service standards/standar layanan and service behaviour) based on Customer Insight that in line with Asuransi Astra Culture &amp; Value.

<ul>
	<li>Develop and update service standards (SOPs &amp; guidelines).</li>
	<li>Monitor and evaluate service quality performance.</li>
	<li>Initiate improvement programs to enhance customer experience.</li>
	<li>Coordinate and provide coaching to ensure service standards implementation.</li>
</ul>

Research Service Development Analyst

PT BCA Finance berdiri pada tahun 1981 dengan nama PT Central Sari Metropolitan Leasing Corporation (CSML). Pada awal berdirinya, pemegang saham Perusahaan adalah PT Bank Central Asia dan Japan Leasing Corporation. Saat itu Perusahaan masih memfokuskan usaha pada pembiayaan komersial, seperti pembiayaan mesin-mesin produksi, alat berat dan transportasi.

Selanjutnya pada tahun 2001 PT Central Sari Metropolitan Leasing berubah nama menjadi PT Central Sari Finance (CSF), diikuti dengan perubahan kepemilikan saham, dimana PT Bank Central Asia, Tbk (BCA) menjadi pemegang saham mayoritas, serta perubahan fokus usaha menjadi pembiayaan kendaraan bermotor, khususnya roda empat atau lebih. Terakhir, Sesuai dengan Surat Keputusan Menteri Hukum dan Hak Asasi Manusia Republik Indonesia No.C-08091 HT.01.04.TH.2005, maka per tanggal 28 Maret 2005 PT Central Sari Finance telah berubah nama menjadi PT BCA Finance.

Kini BCA Finance sendiri telah berhasil mencatatkan asset kelolaan sebesar 52 T dengan profit 1,6 T. Dengan misinya untuk menjadi perusahaan terkemuka di industri pembiayaan PT BCA Finance senantiasa melakukan perubahan dan pengembangan model bisnis untuk menjawab tantangan dan kebutuhan zaman dimana hal ini sejalan dengan tag line perusahaan yaitu solusi tepat pembiayaan anda. 

Untuk mencapai hal tersebut PT BCA Finance memiliki nila-nilai perusahaan yang senantiasa diterapkan yaitu FOCUS yang terdiri dari:

First Class Teamwork
Orientation to Quality
Customer Focus
Uncompromise Integrity
Striving for Excellence

Melalui FOCUS ini seluruh karyawan diarahkan untuk memiliki budaya kerja yang sama sehingga tercipta sebuah Tim yang solid dalam menjalankan bisnis.

Untuk SDM sendiri selain penanaman budaya perusahaan BCA Finance juga focus pada pengembangan skill dan karir karyawannya oleh karena itu kebutuhan pejabat di BCA Finance 90% diperoleh dari internal.

PT BCA Finance

<ul>
	<li>Mengelola keamanan dan kebersihan cabang nasional</li>
	<li>Mengelola pengadaan kebutuhan rumah tangga kantor pusat</li>
	<li>Mengelola gudang cabang nasional</li>
	<li>Berkoordinasi dengan user dan PIC nasional</li>
</ul>

BCA Finance tunduk pada ketentuan UU Nomor 27 Tahun 2022 tentang Perlindungan Data Pribadi berikut aturan turunan serta perubahan-perubahannya dari waktu ke waktu. Saya menyetujui data-data saya digunakan, diverifikasi, dikelola dan ditatausahakan untuk tujuan perekrutan di PT BCA Finance.

Office Service Staff

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Bertanggung jawab terhadap kepuasan konsumen eksternal melalui pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh</li>
	<li>Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan</li>
	<li>Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan kepuasan konsumen dan pencapaian target SLA</li>
</ul>

Customer Service Cabang Banjarbaru

<ul>
	<li>Memberikan informasi mengenai persyaratan pembiayaan, angsuran, perhitungan pelunasan kepada konsumen walk in</li>
	<li>Menerima dan merespon telepon dari konsumen</li>
	<li>Melakukan stock opname transaksi keuangan setiap hari.</li>
	<li>Memberikan penawaran kembali kepada konsumen untuk repeat order</li>
</ul>

Customer Service Branch Banjarnegara

Customer Service Branch Tegal

CV Mandiri Barokah Jaya merupakan perusahaan skala Usaha Mikro (UMK) yang berlokasi di Jalan Taman Jemursari Selatan No. 21, Jemur Wonosari, Wonocolo, Surabaya, Jawa Timur. Perusahaan ini bergerak di berbagai bidang usaha perdagangan dan jasa dengan cakupan kegiatan yang luas

CV Mandiri Barokah Jaya

<ul>
	<li>Customer Support: Answering questions and resolving issues via phone, email, live chat, or social media in a timely and professional manner</li>
	<li>Complaint Handling: Listening to customer grievances, identifying the root cause, and providing effective solutions or alternatives</li>
	<li>Information Management: Maintaining accurate records of all customer interactions, transactions, and feedback within a database or CRM</li>
	<li>Product Expertise: Developing a deep understanding of the company's offerings to guide customers and provide accurate recommendations</li>
	<li>Escalation: Forwarding complex or unresolved issues to specialized departments or management when necessary</li>
</ul>

Customer Service Representative (CSR)

<ul>
	<li>
	Bertanggung jawab terhadap kepuasan konsumen eksternal melalu﻿i pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh.
	</li>
	<li>
	Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.
	</li>
	<li>
	Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.
	</li>
	<li>
	Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.
	</li>
	<li>
	Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku guna memastikan kepuasan konsumen dan pencapaian target SLA.
	</li>
	<li>
	Mengkoordinir karyawan cabang dalam melaksanakan standar pelayanan baik dari segi attitude karyawan di front office maupun dari segi layout front office (kebersihan, kerapihan dan keindahan), guna memastikan tercapainya standar pelayanan di cabang.
	</li>
	<li>
	Melakukan survey exit customer dengan cara interview sesuai dengan standar, prosedur dan target SLA yang telah ditetapkan, sehingga dapat dijadikan sebagai bahan masukan dalam pengembangan strategi retention.
	</li>
</ul>

Customer Service Branch Tangerang

NGS is a trusted regional consulting firm specializing in delivering business transformation through technology and strategy. With leadership experience from Big 4 firms and a strong presence across Southeast Asia, we combine proven methodologies, industry best practices, and local market understanding. Helping clients achieve measurable, lasting growth.

PT NAUTICUS GLOBAL SERVICES

Role Overview: The SAP HCM Payroll Lead is a high-level functional expert responsible for the end-to-end design, implementation, and governance of payroll processes within the SAP ERP environment. This role ensures that employees are paid accurately and on time while maintaining strict compliance with regional tax laws and labor regulations. The Lead manages the technical complexity of payroll "schemas" and "rules" while acting as a strategic advisor to HR and Finance leadership.

Key Responsibilities

Design &amp; Configuration: Lead the technical configuration of Payroll Schemas and Personnel Calculation Rules (PCRs) to handle complex calculations like overtime, bonuses, and deductions.

Compliance Management: Ensure the system is configured to meet all statutory requirements for taxes, social security, and legal reporting (e.g., CPF in Singapore, BPJS in Indonesia, or PIT in Vietnam).

Integration Oversight: Manage the data flow between Payroll (PY) and other modules, specifically Personnel Administration (PA), Time Management (PT), and the Finance/Controlling (FI/CO) posting process.

Testing &amp; Quality Assurance: Lead the "Parallel Payroll" runs to validate the accuracy of a new system configuration against existing legacy results.

Year-End Activities: Oversee critical year-end processes, including the application of Legal Change Patches (LCPs) and the generation of tax statements.

Team Leadership: Manage a team of functional consultants and provide expert guidance on troubleshooting complex payroll clusters (RD/RX).

Technical Expertise:

Core Payroll Expertise: Advanced knowledge of the SAP Payroll engine, including the Payroll Control Center (PCC) and DME (Data Medium Exchange) for bank file generation.

Schema Logic: Hands-on experience with transaction codes PE01 (Schemas) and PE02 (Rules).

Reporting Tools: Proficiency in Wage Type Reporter, Ad-hoc Query, and specialized legal reporting tools.

S/4HANA Experience: Familiarity with SAP HCM for S/4HANA or SuccessFactors Employee Central Payroll (ECP) is highly desirable.

FI-CO Integration: Strong understanding of symbolic account mapping and financial posting logic.

SAP HCM Payroll Lead

Role Overview

The SAP Finance Data &amp; Consolidation Lead is responsible for architecting and delivering the end-to-end data strategy for corporate finance. This role bridges the gap between raw ERP data and high-level executive insights by managing the integration between S/4HANA, the cloud data warehouse (Datasphere), and specialized engines for profitability analysis (PaPM) and financial consolidation (Group Reporting).

Key Responsibilities

1. SAP Datasphere (Data Architecture)

Lead the design of the Business Data Fabric, ensuring seamless data federation between S/4HANA and non-SAP sources.

Architect Data Spaces, Graphical Views, and Analytic Models to support real-time finance reporting.

Oversee the integration with SAP Analytics Cloud (SAC) for visualization.

2. SAP Profitability and Performance Management (PaPM)

Design complex allocation engines for Product Costing, Carbon Footprinting, and Tax Calculations.

Configure functions for data collection, allocation, and iterative processing to handle high-volume cost-modeling scenarios.

Translate business profitability requirements into technical PaPM calculation chains.

3. SAP Group Reporting (Consolidation)

Lead the end-to-end financial consolidation process, including data monitor and consolidation monitor activities.

Configure Consolidation Units, Versions, and FS Items for legal and management reporting.

Manage complex requirements for Intercompany Eliminations, Currency Translation, and Equity Pick-up.

Technical Experitise :

Core Tools: Mastery of SAP Datasphere, SAP PaPM (Cloud or On-Prem), and SAP S/4HANA Group Reporting.

Data Modeling: Strong experience in SQL, CDS Views, and HANA modeling.

Integration: Expert knowledge of the Data Provisioning landscape (SDI, SDA, and OData services).

Finance Knowledge: Deep understanding of IFRS/GAAP standards, financial consolidation logic, and management accounting.

SAP Datasphere Lead or SAP PAPM Lead or SAP Group Reporting Lead

1. SAP SuccessFactors PMGM Lead

Role Overview: Responsible for the end-to-end implementation and optimization of the Performance &amp; Goals Management module, ensuring alignment between employee performance and organizational strategy.

Key Responsibilities:

Lead the configuration of Goal Management (GM) and Performance Management (PM) templates, including 360-degree reviews.

Design complex Route Maps and Rating Scales to fit diverse business appraisal cycles.

Integrate PMGM with other modules like Compensation and Succession Planning.

Manage Continuous Performance Management (CPM) and Calibration sessions.

Hands-on experience with XML configuration (Goal Plans and Performance Templates).

Deep understanding of the Role-Based Permissions (RBP) framework.

Expertise in setting up competencies, behaviors, and job profile builders.

2. SAP SuccessFactors SCDP Lead

Role Overview: Focuses on the "Future of Talent" by leading the Succession Planning and Career Development Programs to build a robust leadership pipeline.

Key Responsibilities:

Design and implement Succession Org Charts, Talent Pools, and Nomination Markups.

Configure Career Development Planning (CDP), including Development Goals and Learning integration.

Lead Talent Search and Calibration for succession readiness.

Manage the Mentoring module and Career Worksheet configurations.

Proficiency in Talent Schemes and Matrix Grid Reports (9-Box).

Knowledge of the Intelligent Career Framework (ICF) and Talent Intelligence Hub.

Strong background in data migration for talent history and readiness levels

SAP Successfactors

Toyota Astra Financial (TAF) was established by Astra International and Toyota Financial Services Corporation as a financial company and part of both Astra Group and Toyota value chains to provide financing solutions which support automotive sales in Indonesia.

Offers varieties of financing facilities, primarily focused on financing vehicles, with the option of conventional or sharia financing according to customer needs.

TAF develops a reliable service network based on good relationship with dealers, digitalization for more optimal access and connectivity in the business ecosystem, as well as agile organization with embedded risk management lifestyle.

Build Your Future with TAF!
1.	Health insurance for all TAF Employees
2.	Training and promotion chance in all TAF business sectors
3.	A positive working environment that promotes employee safety, growth, and goal attainment

Vision
Preferred financing solution for Toyota ownership through service excellence.

Mission
1.	To provide best value to customers
2.	Being a partner of Toyota to achieve long term success
3.	To provide sustainable value creation to stakeholders
4.	Being an employer of choice
5.	To share prosperity to community

Toyota Astra Financial Services

<ul>
	<li>
	Participate in a 12-month Management Trainee Program designed to groom you into an operational leader within the company.
	</li>
	<li>
	Demonstrate exceptional aptitude in learning, planning, leading, and executing tasks to qualify for the program.
	</li>
	<li>
	Engage in comprehensive training modules to develop a deep understanding of various aspects of the company's operations.
	</li>
	<li>
	Collaborate with experienced professionals and mentors to gain insights into leadership and management practices.
	</li>
</ul>

Management Trainee for Operations

- Maintain daily outbound activitity from manpower schedule, reporting and gameplan evaluation.

- Work with quality assurance to control wastage and specbook

- Communication with supply chain &amp; category team to solve an issue and set a forecast.

- Ensure adherence to health, hygiene, security and 5S implementation.

- Evaluate worklngflow to increase manpower productivity and service level

- Conduct daily report align with KPI

- Foster discipline, accuracy, and team spirit at the ground level

- Ensure adherence to health, hygiene, security and 5S implementation.

- Evaluate worklngflow to increase manpower productivity and service level

- Conduct daily report align with KPI

- Resolve minor field issues (e.g., mispicks, missing items)

- Check output quality: picking accuracy, packing correctness, storage order, and loading readiness

- Lead operators in daily activities (inbound, picking, packing, etc)

- Delegate tasks and ensure targets are met in quality and speed

- Handle team attendance and shift rosters

- Manage shift rolling and provide backup for manpower shortages

- Ensure team performance during the shift

Fresh Outbound Senior Supervisor Cibinong

Deptech Digital is an IT company that is focused on web technology. Founded in 2005, Deptech Digital has had a variety of experiences in dealing with various information technology projects, including website design, web portals, management information system, SMS gateway, intranet applications, ecommerce and social media application. Our professional team constantly strive for new innovations, solutions and are always keeping up with the latest technology trend in order to provide the best solution for our clients.

Deptech Digital Indonesia

Key Responsibilities:

<ul>
	<li>Identify, develop, and close new business opportunities for IT outsourcing and staffing services</li>
	<li>Build and maintain strong relationships with corporate clients and key decision-makers</li>
	<li>Understand client workforce needs and propose suitable IT manpower and outsourcing solutions</li>
	<li>Drive revenue growth through strategic sales planning, market analysis, and partnerships</li>
	<li>Manage the end-to-end sales cycle, from lead generation to contract closure</li>
	<li>Collaborate with recruitment, delivery, and internal teams to ensure successful client fulfillment</li>
</ul>

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