Nomad Assisted is a London-based remote call handling and virtual receptionist service supporting businesses across a range of industries. We provide professional, English-speaking customer support, including answering incoming calls, taking accurate messages, handling bookings, and assisting customers on behalf of our clients. Our services are designed to help businesses maintain reliable phone coverage without hiring in-house staff.

Our team operates fully remotely, with contractors based in Indonesia providing support to international clients, primarily in the UK. Agents handle a variety of tasks depending on client requirements, including call answering, appointment scheduling, basic customer enquiries, and administrative support. Work is flexible and based on client demand, offering the opportunity to work from home, use your English skills in a professional environment, and be part of a growing international remote support team.


Nomad Assisted Ltd

Nomad Assisted is a London-based remote call handling and virtual receptionist service supporting businesses across multiple industries. We are currently hiring English-speaking remote contractors in Indonesia to assist with answering incoming calls, taking messages, handling bookings, and providing professional customer support on behalf of our clients.

This is a fully remote position where you will work from home using your own laptop and internet connection. You will be handling calls for UK-based businesses and must be confident in communicating in clear, professional English.

Work Structure (0-Hour Contract)

This role operates on a flexible 0-hour contract, meaning there are no guaranteed hours. Work will be offered when client demand becomes available. As new clients join, shifts and coverage requests will be shared with the team, and contractors can confirm availability.

You will be added to a team communication channel where available work is posted. When you accept a shift, you will handle incoming calls remotely during that time. This structure allows flexible working hours based on availability and business demand.

Responsibilities

<ul>
	<li>Answer incoming business calls professionally</li>
	<li>Take accurate messages and customer details</li>
	<li>Handle appointment bookings where required</li>
	<li>Respond to basic customer enquiries</li>
	<li>Follow client-specific call instructions</li>
	<li>Log call outcomes and notes clearly</li>
	<li>Maintain a professional and friendly tone at all times</li>
</ul>

Pay &amp; Benefits

We offer competitive pay (daily-rate equivalent) depending on hours worked. This is a flexible remote opportunity with the potential for ongoing work as we grow.

New contractors will also receive a $20 sign-up bonus / welcome payment after successful onboarding.

 

If you have any questions about the role, feel free to message us directly on WhatsApp at +44 7999 295111 and we’ll be happy to help.

Remote Call Handling Assistant

A Single Full-Stack Partner Managing Your Technology, Liquidity, Risk, Legal & Licensing and Operations End-to-End


Turnkey Inside

About This Role

This is not a typical assistant position. You will serve as the CTO’s direct right hand — someone who thinks one step ahead, executes without being asked twice, and can brainstorm system architecture in one moment then manage a packed calendar in the next.

We are a fintech company that builds tools and infrastructure for investment instruments — brokerage platforms, trading systems, risk management, and CRM solutions. You don’t need to write code, but you need to understand how these systems think.

We’re not looking for someone who waits for instructions. We’re looking for someone who already has their own work system, their own discipline, and their own standards — and brings all of that to the team.

Core Responsibilities

1. Strategic Partner &amp; Brainstorming

<ul>
	<li>Serve as the CTO’s sparring partner in designing systems, product architecture, and business strategy</li>
	<li>Challenge ideas, ask sharp questions, and offer alternative perspectives</li>
	<li>Understand technical concepts at a high level: API design, database architecture, risk management flows — without writing code</li>
</ul>

 

2. Administrative Operations

<ul>
	<li>Proactively manage the CTO’s calendar, email, and schedule</li>
	<li>Filter and prioritize incoming communications — know what’s urgent vs. what can wait</li>
	<li>Coordinate internal and external meetings, including with international clients</li>
</ul>

 

3. Research &amp; Decision Support

<ul>
	<li>Conduct research and gather data to support CTO decision-making</li>
	<li>Present information in a concise, actionable format — not raw data, but insights</li>
	<li>Track action items from meetings and ensure follow-ups happen</li>
</ul>

 

4. Documentation &amp; Communication

<ul>
	<li>Draft technical documents, proposals, and meeting minutes</li>
	<li>Draft communications on behalf of the CTO when needed (emails, briefs, reports)</li>
	<li>Ensure all documents are organized and easily accessible</li>
</ul>

 

5. Travel &amp; Mobility

<ul>
	<li>Accompany the CTO to various locations including overseas (Dubai)</li>
	<li>Manage travel logistics: flights, accommodation, visas, itineraries</li>
	<li>Must hold an active passport or be willing to obtain one promptly</li>
</ul>

CTO Executive Assistant

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Bertanggungjawab untuk handle tagihan konsumen pada past due &gt;90 hari</li>
	<li>Melakukan monitoring Surat Kuasa Penarikan</li>
	<li>Update activity progress harian &amp; progress handling contract oleh EXA (Eksternal Collection berbadan hukum)</li>
	<li>Melakukan koordinasi kepada EXA dan update progress handling contract.</li>
	<li>Melakukan koordinasi dan update progres handling contract EXA kepada MAM Recovery. </li>
	<li>Assign bahan kerja kepada masing-masing EXA</li>
</ul>

Back End Asset Management Branch Semarang

Established in 2000, PT. Comtronics Systems now manages more than 400 customers in several area (from educational to hospitality, manufactures to governments around Jakarta, Bali, Bandung, Bekasi, and other area in West Java).

We are "One Stop Solution" for our customers office by resolving their Technology Problems with Intelligent IT Solutions and Services customized for their business. We believe that delivering what our customers need and want is the best way to grow our company because customer satisfaction is a key. We commited to provide continuous customers satisfaction by improving all aspect of our business strategies, innovation, and creative platform.

PT Comtronics Systems

<ul>
	<li>Menerima dan melakukan pencatatan keluhan serta laporan dari pelanggan</li>
	<li>Memonitor, memastikan, mencatat, dan melaporkan perubahan status alarm up &amp; down yang terjadi di semua instrumen aplikasi Network Monitoring System</li>
	<li>Melakukan first level handling problem </li>
	<li>Mengeskalasikan penyelesaian gangguan yang tidak terselesaikan setelah first level handling ke tim terkait, dan melakukan follow up secara berkala setiap 1 jam terkait update status ticket yang sedang berjalan</li>
	<li>Menambah dan menyesuaikan atribut data atau informasi Device pada Network Monitoring Systems</li>
	<li>Menginput data pendukung untuk pembuatan laporan Service Performances Report</li>
</ul>

Helpdesk Staff

PT Computrade Technology International (CTI Group) has been focused on distributing and providing IT solution for Indonesian’s enterprises and SMBs since 2003. For more than a decade, we’ve created differences through technology by collaborating with numerous well-known worldwide IT brands. With a strong vision to be the most preferred IT infrastructure provider in the Southeast Asia, together with our dedicated and hardworking team, today, we have become a multinational company with two abroad regional offices located in Malaysia and Philippine.

Supported by hundreds of professionals and skillful digital talents, we’ve been trusted by countless of businesses across industries to help them unleash their business potential by using technology and bring their business to the next level to keep competitive. Today, CTI Group is one of the leading distributors and provider of IT solutions in Indonesia.

CTI Group

<ul>
	<li>Develop a good relationship with external parties</li>
	<li>Identify business opportunities, assess client needs and requirements, and make proper follow up</li>
	<li>Handling specific product and give brand awareness to the external parties</li>
</ul>

Business Representative

Sapta Tunas Teknologi is Your Source for IT Solutions, we focus solely on embracing our client’s hardware, networking, application and technology needs. Helping organizations across all industry to achieve their business goals and objectives by lowering the cost and maximizing the performance of their information technology systems.

PT Sapta Tunas Teknologi

<ul>
	<li>Manage daily operations of Server, Storage, and HCI infrastructure including health checks, monitoring, capacity management, alert handling, and housekeeping.</li>
	<li>Perform L2 troubleshooting for incidents such as host down, datastore issues, storage latency, VM performance degradation, cluster warnings, and hardware faults, ensuring recovery within SLA.</li>
	<li>Handle virtualization and HCI activities including VM provisioning, snapshot management, datastore/storage administration, resource allocation (CPU/RAM), cluster monitoring, and runbook execution.</li>
	<li>Support storage and server operations including volume/LUN provisioning, performance and capacity monitoring, hardware replacement coordination (RMA), firmware updates, and lifecycle management.</li>
	<li>Execute routine changes, basic RCA for recurring incidents, coordinate with cross-functional teams (application, database, network, security), handle basic switching configuration, escalate to L3 when required, and maintain proper documentation.</li>
</ul>

Server Storage Support Engineer

PT Hino Finance Indonesia ("HFI/Company") was established based on a joint venture agreement between Hino Motors Ltd., PT Indomobil Multi Jasa Tbk., and Summit Global Auto Management B.V. (part of Sumitomo Corporation) in accordance with the Deed of Establishment dated July 11, 2014. HFI is a captive financing company for commercial trucks, especially for the Hino brand, which is here to support the sales of Hino products in Indonesia through financing solutions such as, finance leases, sale and leaseback, and other products according to the company's articles of association, which are tailored to customer needs.

Hino Finance Indonesia

Carry out the process of operational activities handling Debtors so that all Debtors can fulfill their obligations to the company so that the quality of AR in that period is in accordance with the targets that have been set.

Collection Palembang

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

Your responsibilities as designer intern will be as listed, but not limited to:

<ul>
	<li>Photography</li>
	<li>Editing company event videos (using adobe premiere &amp; adobe after effect)</li>
	<li>Assist in online or hybrid events, such as operating Zoom apps</li>
	<li>Assist handling videoshoot &amp; photoshoot</li>
</ul>

Designer Intern

CV Mandiri Barokah Jaya merupakan perusahaan skala Usaha Mikro (UMK) yang berlokasi di Jalan Taman Jemursari Selatan No. 21, Jemur Wonosari, Wonocolo, Surabaya, Jawa Timur. Perusahaan ini bergerak di berbagai bidang usaha perdagangan dan jasa dengan cakupan kegiatan yang luas

CV Mandiri Barokah Jaya

<ul>
	<li>Overseeing daily operations, organizing files, and maintaining office equipment.</li>
	<li>Answering phones, directing calls, responding to emails, and greeting visitors</li>
	<li>Performing data entry, updating records, creating reports, and handling correspondence</li>
	<li>Providing general support to staff and management, including scanning, printing, and distributing documents.</li>
</ul>

General Administration

<ul>
	<li>Membantu melaukan filling dokumen kekaryawanan</li>
	<li>Merekap database pelamar yg masuk</li>
	<li>Membantu proses rekrutmen karyawan</li>
	<li>Membantu proses administrasi kekaryawanan</li>
	<li>Membantu handling kegiatan kekaryawanan</li>
	<li>Monitoring dan update hasil kegiatan training karyawan baru</li>
	<li>Membantu proses administrasi kerjasama dengan pihak ketiga</li>
</ul>

Human Capital Internship Denpasar

Medical Assessment Analyst aims to analyze Quantitative data on Health Operation Division.

<ul>
	<li>Act as the User Representative in system development alongside the IT team to identify, design, and communicate requirements related to Medical Check-Up processes (Pre-MCU, MCU, Post MCU) including Wellness features, ensuring operational and functional needs are optimally accommodated within the system.</li>
	<li>Analyze prospective client needs to determine suitable Medical Check-Up (MCU) packages.</li>
	<li>Analyze client Medical Check-Up (MCU) result data by performing cross-analysis against participant claim history and preparing the presentation of findings.</li>
	<li>Prepare Wellness Program requirements based on the analysis of Medical Check-Up (MCU) results and participant health records.</li>
	<li>Analyze client Wellness Program results to evaluate program effectiveness.</li>
</ul>

Medical Assessment Analyst

Making dream homes happen since 2015, Dekoruma is a rapidly-growing tech startup aiming to put a stop to the inefficiencies that have long occurred in the Home & Living industry. We believe that everyone is entitled to easy access not only to quality furniture at an affordable price, but also economical home design and its nitty-gritty. Since its establishment, we have launched vertically integrated business units (and even more to come), two of them being interior design services and material supply store.

While interior design services and furniture manufacturers remain abundant, there has yet to be a one-stop platform that actualises the A to Z’s of realizing your dream homes. Dekoruma intends to be the one answer to this demand.

Engage in a workplace surrounded by vibrant energy and youth who does work that matters and improvements that make a difference. We seek to create a working environment that is dynamic, and above all, impactful. In Dekoruma, we work for a cause, not just applause.

Dekoruma

Flow Recruitment :

Stage 1 &gt; Test

Technical Design (Skecth Up &amp; Thudio)

Communication Test (Self Introduction &amp; Presentation of your previous Project and portfolio)

Stage 2 &gt; Mass Interview

Panel Interview with HR and User

Stage 3 &gt; Offering Stage

Background Checking &amp; Offering

Stage 4 &gt; Join Dekoruma 
 
 

Job Description :

<ul>
	<li>Ensure design production targets are fully achieved, including achieving SLA TV in a timely manner.</li>
	<li>Ensure sales targets are fully achieved monthly/annually, including upselling to customers.</li>
	<li>Perform site technical visits to the customer’s house to get complete details related to the project scope and the customer's design preference, including checking electrical points, structures, and other technical measurements in order to ensure alignment between technical drawings and the site.</li>
	<li>Submit and present the design to the customer</li>
	<li>Conceptualize and create the design plans.</li>
	<li>Follow up regarding all changes/revisions needed after the meeting.</li>
	<li>Ensure all BOQs are successfully sent out to the customers.</li>
	<li>Actively following up with related PIC/department to ensure products and materials needed are available and ready to use.</li>
	<li>Ensure the alignment of inscope and outscope parts to clients, provide mood board as per Dekoruma standard, and perform first room measurement to assure actual vs design are aligned.</li>
	<li>Establish and maintain good business relationships by serving the best client handling to ensure high customer satisfaction.</li>
</ul>

Junior Interior Designer Jabodetabek & Bali

At Gositus, we are more than another website agency; We’re a team of passionate individuals who strive to create attractive websites that stand out from the crowd. Our secret? Blending creative design with sophisticated coding to deliver websites that not only look stunning but also perform flawlessly. Every aspect of our work is carefully crafted to perfection, with attention to detail that ensures our clients' expectations are exceeded. Our diverse range of notable clients, featuring some of the most respected brands in their industries, speak for itself and is a testament to our proven expertise and track record since 2010.

Gositus

<ul>
	<li>Build, nurture, and maintain strong relationship with existing clients.</li>
	<li>Deliver top-notch client service, including regular check-ins, proactive communication, and being a reliable point of contact.</li>
	<li>Keep clients informed and confident by providing timely updates, showing empathy, and responding calmly to their concerns.</li>
	<li>Monitor how clients are using our product and analyze to uncover opportunities for growth.</li>
	<li>Analyze client activity to spot upsell/cross-sell opportunities.</li>
	<li>Collaborate with internal teams to track project progress, ensure clients are kept in the loop at every stage, and ensure client needs are addressed efficiently.</li>
</ul>

Account Manager

Astra Graphia Information Technology (AGIT) is a Digital Service Provider, provides one stop Solution on Digital Services. Since 1983, AGIT is part of PT Astra International Tbk Group, a conglomeration company in Indonesia that currently has 212 subsidiaries and affiliate companies with 7 line of businesses (automotive, financial services, heavy equipment, agribusiness, information technology, infrastructure & logistics, and property). AGIT itself is owned 100% by PT Astra Graphia Tbk

As a Digital Service Provider, AGIT has transformed its business not only focusing on providing ICT infrastructure and application related services but more towards on what we called as a One-Stop-Solutions on Digital Services, both in on-premise and cloud infrastructure model.

We bring the concept of digitize things (digitize everything), to help and to assist our customers in performing their digital transformation through the implementation on digital technology & digital solutions.

We have four main pillars in our Digital Solution Portfolios that cover the entire journey required to conduct digital transformation starting from Digital Strategy, Digital ICT Foundation, Digital Platform, and Digital Services

PT Astra Graphia Information Technology

Identify and manage project opportunities and leads.

Identify and manage customer requirement and perform assessment.

Manage pipeline and handling sales process.

Manage customer sales cycles from initiation until close deal and sales engagement (PO/Contract).

Develop Costing for Project PCA &amp; CPC.

Perform SDHO for Sales Delivery Hand Over.

Support for Costing Change CPC.

IT Sales Solution

Advance Innovations (AdIns) is Independent Software Vendor that established in 2000. We have comprehensive an end-to-end solution for financial businesses such as customer finance and leasing solution, mobile solution, document solution, IT training and development solution, data warehouse and business intelligent solution and payment channel solution. With all of this solutions we are a market leader in this industry with 60% of market share. AdIns has an excellent track record and 100% success rate in project implementation supported by an excellent combination of highly skilled professionals, in-depth business understanding, and extensive experience in financial industry especially banking and multi-finance company.

Feels Like Home

We do not care about who you are, where do you come from, or the colour of your skin. You are one of us and we are one of you. AdIns is home to young innovative professionals, because we know that modern problem need a modern solution. Having fun while working will make an enjoyable, conducive, and comfortable working place and it is one of the privilege that gave to the employees.

Learning Experience

If you are looking for a job, AdIns is not the right place for you, if you have huge thirst of knowledge, AdIns is the perfect place to keep on learning and developing yourself. Learning is the journey of a lifetime, that's why AdIners aren't just encouraged but also sponsored to take a bunch of certification for free.

Same Frequency

We understand that not everyone can get along with each other and we all have a fear of being judged. You can be yourself without any hesitation because we talk in the same frequency and have the same set of mind on this world. Being bullied and be the bully with no heartache is an everyday thing.

Facility & Reward

Greater power comes with greater responsibility, no pain no gain, yin and yang, everything come in pairs and have to be balance. AdIns will see and acknowledge every skill and potential that you have, so do not be afraid and feel free to do more than what they expect. We really appreciate our loyal and dedicated employees with a further study, certification, vacation trip, etc.

Follow our Social Media
Instagram: @lifeatadins
Youtube: AdIns Official
Tiktok: adins_official
LinkedIn: PT. Adicipta Inovasi Teknologi (AdIns)
Facebook: PT Adicipta Inovasi Teknologi (AdIns)

PT. Adicipta Inovasi Teknologi (AdIns)

<ul>
	<li>Develop applications according to client needs / technical spec.</li>
	<li>Conduct a code review on what has been done by the team members</li>
	<li>Accompany, provide instructions and conduct testing for work that is given to team members</li>
	<li>Handling questions / constraints on UAT findings and support until changes are installed in production</li>
	<li>Assist system analyst in conducting impact analysis on changes made</li>
</ul>

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