Our Journey

With a renewed vision for growth and innovation, we rebranded as PT Bank SMBC Indonesia Tbk (SMBC Indonesia) in 2024, formerly known as PT Bank BTPN Tbk. This rebranding reflects our response to the dynamic changes, allowing us to consolidate our strengths and deliver even more seamless, integrated solutions for millions of customers from diverse segments across Indonesia.
 
This transformation signals our commitment to advancing and streamlining our business strategies, enabling us to better serve our customers and help them lead more meaningful and fulfilling lives. At the heart of this rebrand is our dedication to supporting Indonesia's long-term development goals, in alignment with the vision of Indonesia Emas 2045.
 
In addition to these goals, we are excited to invite talented individuals and younger generations to join us, expand their careers and make a lasting impact. Together, we can drive positive change and build a brighter future for Indonesia.

Life at SMBC Indonesia

At SMBC Indonesia, our team is a close-knit family of innovative individuals dedicated to growing and making a positive impact on our communities. We offer top-notch banking services while ensuring that our team members feel appreciated and engaged thanks to cutting-edge digital technology and global expertise. We foster a flexible, open environment where employees can continuously learn, develop professionally, and aspire to become their best selves.

We cultivate a collaborative culture with open communication between leaders and team members, encouraging the sharing of ideas, feedback, and problem-solving. Strong bonds between colleagues are vital, enabling agile teamwork that drives success in today’s fast-paced banking industry.
Our office is designed for both productivity and relaxation, with activities like billiards, gaming, and karaoke available after work. SMBC Indonesia also supports various internal clubs, offering options like yoga, badminton, gaming, and parenting to keep our team active and engaged. We believe these opportunities are essential for maintaining a vibrant, innovative workforce.

Giving Back

Through our Daya program, SMBC Indonesia champions sustainable, measurable empowerment initiatives for our customers. The Daya program offers education, training, and resource-sharing to enhance entrepreneurial skills, unlock growth opportunities, and improve quality of life. Health & Wellness and Community Empowerment programs are integral parts of our business model, fostering an environment where our customers thrive alongside our business.

Adaptive to change
 
With decades of experience, SMBC Indonesia has embraced adaptability as a core value. Our approach to work reflects this, with flexible dress codes, remote work options, and digital collaboration tools to keep our team connected and productive. By embracing these changes, we are better positioned to serve our customers effectively and stay resilient in a dynamic industry. Despite the evolving challenges in banking, SMBC Indonesia remains committed to meaningful progress and impactful service that touches millions.

PT Bank SMBC Indonesia Tbk

Melakukan proses akuisisi nasabah baru untuk produk funding / wealth, cross selling / top up nasabah existing serta melakukan proses maintenance terhadap nasabah existing sehingga tercapai target pertumbuhan nasabah dan pertumbuhan volume portofolio dengan memberikan layanan transaksi sesuai dengan standar dan prosedur yang berlaku.

Relationship Manager Wealth Management Business

CODE.ID was previously a business unit of INTEGRASI, a system integrator that also provided software services established in 1999. In 2014, CODE.ID becomes an independently run company which currently has around 100 passionate developers with a myriad numbers of skill sets. 

CODE.ID has been established since 1999 and became a publicly listed company in Jakarta Stock Exchange in 2001 - as PT Integrasi Teknologi Tbk. It was back to be a private company in 2007.


Our Success Stories:

We successfully developed, deployed, and supported Information Technology Infrastructure for Komisi Pemilihan Umum (KPU) or the National Election Commission in 2004. We developed the election application and also distributed, installed, and  supported (7x24 hour) two data centers and 8000 VPN connected personal computers in 5,000 locations in the cities, rural areas, and remote areas all over Indonesia.

Code.id

<ul>
	<li>Gather and analyze business requirements related to mutual fund, bond, and other investment product operations.</li>
	<li>Translate business needs into functional and technical specifications.</li>
	<li>Collaborate with stakeholders including product managers, operations, compliance, and IT development teams.</li>
	<li>Document business processes, use cases, and system workflows.</li>
	<li>Support the development and implementation of wealth management systems or modules.</li>
	<li>Participate in system testing (SIT/UAT) and coordinate with users for issue resolution.</li>
	<li>Ensure compliance with regulatory and internal policy requirements in system functionalities.</li>
	<li>Assist in change management and user training related to new or enhanced systems.</li>
</ul>

IT Business Analyst  Wealth management specialists

MGMaritim support all maritime logistics activities, MGMaritim provides a wide range of professional services, including Floating Loading Facility (FLF), Tug and Barge (TB & BG), Landing Craft Transport (LCT), Stevedoring Service, Ro-Ro Ferry etc

PT Multi Guna Maritim

About the role

The Business Process and Internal Control Staff play a key role in organizing the company structure, developing policies, and managing relationships with HR and external partners. Set and track KPIs to help employees and departments meet company goals. Also, responsible for creating job descriptions and evaluating employee roles.

 

What you'll be doing

<ul>
	<li>Help design and maintain the company’s organization structure.</li>
	<li>Develop and maintain company policies and procedures.</li>
	<li>Manage relationships with external partners, especially in HR and Industrial Relations.</li>
	<li>Set and track Key Performance Indicators (KPIs) for departments and employees to meet company goals.</li>
	<li>Responsible for developing job descriptions, job evaluations, and job analysis for each employee.</li>
</ul>

Business Process and Internal Control Staff

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

- Mengelola aset (pembiayaan yang disalurkan kepada debitur) 
- Mengelola tim penagihan di Cabang 
- Menjalin hubungan dengan pihak ketiga 
- Mengimplementasikan rencana kerja Asset Management yang telah ditetapkan oleh Asset Management 
- Melakukan monitoring terhadap pencapaian target secara daily dan monthly dan melakukan identifikasi masalah yang terjadi terhadap pencapaian target

Management Trainee Asset Management

FIFGROUP, a subsidiary of PT Astra International Tbk, was established in 1989 and operates in the consumer financing sector. Their primary focus is financing Honda motorcycles through FIFASTRA. Additionally, they offer electronics and furniture financing through SPEKTRA, and multipurpose financing through DANASTRA. AMITRA provides financing for Haji, Umrah, and other Sharia services. FIFGROUP's vision is to become the best financing company in Indonesia, with a mission to deliver superior financial solutions and customer satisfaction.

FIFGROUP

Data and Technology Management Trainee adalah program pelatihan dan pengembangan yang dirancang untuk mempersiapkan pemimpin masa depan perusahaan. 

Program ini akan berlangsung selama 9 bulan dengan rangkaian program yang meliputi In-Class Training, Network Overview, Function Overview, On Job Training 1, On Job Training 2, dan Placement.

Data and Technology Management Trainee Batch 3

Astra Graphia Information Technology (AGIT) is a Digital Service Provider, provides one stop Solution on Digital Services. Since 1983, AGIT is part of PT Astra International Tbk Group, a conglomeration company in Indonesia that currently has 212 subsidiaries and affiliate companies with 7 line of businesses (automotive, financial services, heavy equipment, agribusiness, information technology, infrastructure & logistics, and property). AGIT itself is owned 100% by PT Astra Graphia Tbk

As a Digital Service Provider, AGIT has transformed its business not only focusing on providing ICT infrastructure and application related services but more towards on what we called as a One-Stop-Solutions on Digital Services, both in on-premise and cloud infrastructure model.

We bring the concept of digitize things (digitize everything), to help and to assist our customers in performing their digital transformation through the implementation on digital technology & digital solutions.

We have four main pillars in our Digital Solution Portfolios that cover the entire journey required to conduct digital transformation starting from Digital Strategy, Digital ICT Foundation, Digital Platform, and Digital Services

PT Astra Graphia Information Technology

Sebagai Business Consultant di Astragraphia, Anda menjadi penghubung perusahaan dalam menjalin hubungan dengan pelanggan dan mengembangkan solusi terbaik untuk membantu mencapai tujuan bisnis. Seorang Business Consultant juga menjadi mitra strategis bagi pelanggan dalam mengelola dan mengoptimalkan kebutuhan pengelolaan dokumen mereka

Business Consultant Astragraphia

Toyota Astra Financial (TAF) was established by Astra International and Toyota Financial Services Corporation as a financial company and part of both Astra Group and Toyota value chains to provide financing solutions which support automotive sales in Indonesia.

Offers varieties of financing facilities, primarily focused on financing vehicles, with the option of conventional or sharia financing according to customer needs.

TAF develops a reliable service network based on good relationship with dealers, digitalization for more optimal access and connectivity in the business ecosystem, as well as agile organization with embedded risk management lifestyle.

Build Your Future with TAF!
1.	Health insurance for all TAF Employees
2.	Training and promotion chance in all TAF business sectors
3.	A positive working environment that promotes employee safety, growth, and goal attainment

Vision
Preferred financing solution for Toyota ownership through service excellence.

Mission
1.	To provide best value to customers
2.	Being a partner of Toyota to achieve long term success
3.	To provide sustainable value creation to stakeholders
4.	Being an employer of choice
5.	To share prosperity to community

Toyota Astra Financial Services

<ul>
	<li>Participate in a 12-month Management Trainee Program designed to groom you into an operational leader within the company.</li>
	<li>Demonstrate exceptional aptitude in learning, planning, leading, and executing tasks to qualify for the program.</li>
	<li>Engage in comprehensive training modules to develop a deep understanding of various aspects of the company's operations.</li>
	<li>Collaborate with experienced professionals and mentors to gain insights into leadership and management practices.</li>
</ul>

Management Trainee

OttoDigital is part of Salim Group Digital Ecosystem (Financial Technology) - aims to empower “the underserved” and “the unbanked” population through integrated implementation of the Group digital payment ecosystem. We are digital platform and solution to businesses and enterprises, enabling various digital transactions on their services to better serve consumers.

OttoDigital Group

<ol>
	<li>Business Growth &amp; Retention (Primary Focus)</li>
</ol>

<ul>
	<li>Mengelola dan menjaga keberlanjutan hubungan bisnis dengan klien strategis untuk memastikan retensi jangka panjang.</li>
	<li>Mengidentifikasi peluang upselling dan cross-selling berdasarkan data performa dan kebutuhan klien.</li>
	<li>Mendukung proses perpanjangan kontrak, revisi kerja sama, dan negosiasi komersial lainnya.</li>
	<li>Bekerja sama dengan tim produk dan bisnis untuk menyusun strategi pertumbuhan klien secara berkelanjutan.</li>
	<li>Menyusun rekomendasi pengembangan layanan atau produk berdasarkan insight dari klien</li>
</ul>

 

2. Relationship Management

<ul>
	<li>Menjadi perwakilan utama perusahaan dalam membina hubungan dengan klien utama.</li>
	<li>Memastikan komunikasi yang terbuka, jelas, dan profesional dalam seluruh interaksi dengan klien.</li>
</ul>

3. Service Delivery &amp; Operational Coordination

<ul>
	<li>Memastikan layanan kepada klien berjalan lancar sesuai dengan SLA.</li>
	<li>Berkoordinasi dengan tim internal seperti operasional, teknis, produk, legal, dan finance untuk mendukung kebutuhan klien.</li>
</ul>

4. Client Issue Handling

<ul>
	<li>Mengelola dan menyelesaikan keluhan atau kendala yang dihadapi klien secara efisien dan tuntas.</li>
	<li>Menyediakan dokumentasi dan tindak lanjut atas insiden atau isu layanan yang terjadi.</li>
</ul>

5. Performance Monitoring &amp; Reporting

<ul>
	<li>Memantau performa akun secara berkala (volume transaksi, stabilitas layanan, penggunaan fitur).</li>
	<li>Menyusun laporan berkala dan presentasi bisnis kepada klien (business review bulanan/triwulanan).</li>
</ul>

6. Client Onboarding &amp; Project Coordination

<ul>
	<li>Mendampingi klien baru dalam proses onboarding layanan atau integrasi teknis.</li>
	<li>Mengelola timeline dan milestone proyek kecil hingga menengah terkait kebutuhan klien.</li>
</ul>

Client Management

Renos is an end-to-end online marketplace that specialized in home and living products. We aim to bridge direct connections between manufacturers, service providers, and homeowners with AI technology and industry-led operation quality. This enables buyers to conveniently choose products, compare prices, access special deals, and try out samples before putting the right items in shopping carts at our one-stop service platform.

Renos.id

<ul>
	<li>Developing and managing business intelligence solutions for the Company.</li>
	<li>Managing the data’s collection and Providing reports as single trust resources to stakeholder</li>
	<li>Collaborating with team members for the purpose of collecting data and executing the company's mission</li>
	<li>To make sure the quality and the consistency of data’s that would present to audience as required.</li>
	<li>Analysing business requirements, processes, modelling and give the recommending them to the management and executives for implementation.</li>
	<li>Identifying the development needs for the purpose of streamlining and improving the operations of the organization for efficiency and profitability by data driven process.</li>
</ul>

Business Analyst

Jendela is a leading apartment rental platform in Indonesia. We connect renter and apartment owner with the help of technology such as: 360 Virtual Tour and Payment processing that able to turn payment into installment up to 12x.

Nowadays We see traffic jam is getting worse everywhere in the city. It would take anywhere around 2-6 hours to commute from home to working/business place EACH DAY. The current solution offered, does not solve the problem properly. not to mention the enactment of new regulations that are very restrictive, such as odd-even rules. And for one to purchase a landed house in the middle of the city, especially for the younger generation, is now nearly impossible. If We see in this point of view, We can see that Apartment living currently provide the best solution available (and will continue to do so in the future). With its location usually strategic to business center and other essential places in town. The completeness of facilities offered on the apartment. No wonder Apartment become the most favorable solution to this problem.

Unfortunately, finding apartment may proved to be a very tough process, especially for the first timer. From the step of browsing and gathering all the information scattered on the web, contacting agent one by one, assessing whether the agent is trustable or not, up to negotiating price, and ultimately the heavy burden one must carry to pay 1 year upfront rental cost would be a big turn off for lots of people try to rent an apartment.

We believe such a pain process, should be eliminated. By putting a higher standard, and helpful advisor to help people find an Apartment suitable for their needs, and budget. We do that by connecting them with the best agent that specialized in that area, also by giving them the touch of technology like Virtual Tour where user able to virtually walk around the apartment unit, and make sure the unit their after is favorable for them. Ultimately We give people the ease to pay by monthly-base instead of heavy upfront payment. This way Jendela360 is not only saves people time, but also solving the problem with the new superior experience!

If you feel thrilled and excited reading the above description. We challenge you to join out boat with goal to revolutionize the archaic, yet lucrative property industry, together with our solid, highly passionate and dedicated team. If you think you're the right person, Let's ride together

Jendela Group

<ul>
	<li>Melakukan pendekatan ke pemilik unit apartemen berdasarkan database yang sudah tersedia.</li>
	<li>⁠Membangun hubungan baik dan meyakinkan pemilik unit untuk bekerja sama dengan Jendela360.</li>
	<li>⁠Menjelaskan kebijakan harga sewa dan skema investasi unit sesuai standar perusahaan.</li>
	<li>⁠Memberikan edukasi dan pemahaman kepada pemilik tentang keunggulan menjadi bagian dari Jendela360.</li>
	<li>⁠Memastikan data properti yang didapat akurat dan lengkap.</li>
	<li>⁠Melakukan mapping area dan kunjungan langsung ke lokasi apartemen.</li>
	<li>⁠Menjaga penampilan dan etika profesional saat bertemu dengan pemilik unit. 
	 </li>
</ul>

Business Development

PT. Global Talentlytica Indonesia adalah perusahaan yang mengembangkan Platform Assessment Online, layanan software as service di bidang Human Resource yang berdiri sejak tahun 2019, Talentlytica sebelumnya merupakan salah satu brand product dari perusahaan PT. Gagas Daya Imaji yang berdiri sejak tahun 2007. 

Talentlytica bergerak di jasa konsultan dan layanan di bidang pengembangan sumber daya manusia. Platform kami membantu Departemen HR untuk mengambil keputusan lebih baik menggunakan data dan analitik. Dengan dukungan ini HR dapat menjadi business partner yang efektif untuk mencapai tujuan organisasi secara keseluruhan. Saat ini kami mencari kandidat yang memiliki semangat belajar yang tinggi, ingin membantu talent menemukan pekerjaan yang fit dengan diri mereka.

Umat manusia menghadapi ancaman  sosial yang tidak terbayangkan sebelumnya. Industrial Revolution 4.0 atau dikenal juga sebagai Conceptual Age akan membuat automation dan artificial intelligence merubah bagaimana manusia hidup dan bekerja. Hal ini  akan membuat Krisis tenaga kerja , dan dampaknya berbeda dengan revolusi yang terjadi sebelumnya. Pada revolusi sebelumnya membutuhkan waktu beberapa dekade dan generasi sebelum itu benar-benar terjadi secara menyeluruh.
Saat ini perubahan tersebut jauh lebih cepat dan sangat mungkin terjadi dalam satu rentang generasi bahkan lebih cepat. Hal tersebut menjadi tantangan besar (sama seperti Climate Change, Sampah, Krisis Energy dlsb). 

Global Talentlytica

<ul>
	<li>Client Acquisition: Expand the client base by identifying and converting new business opportunities.</li>
	<li>Client Maintenance: Strengthen relationships with existing clients to enable upselling, cross-selling, and build trust for long-term partnerships.</li>
	<li>Trust Building &amp; Referrals: Foster deep trust with maintained clients, encouraging them to provide valuable referrals.</li>
	<li>Insight Gathering: Capture and document client needs to guide solution development and enhance engagement.</li>
	<li>Seamless Handover: Ensure smooth collaboration with the Principal Consultant for effective solutioning.</li>
	<li>Pipeline Management: Monitor and maintain a robust sales pipeline to meet growth objectives.</li>
</ul>

Advance Innovations (AdIns) is Independent Software Vendor that established in 2000. We have comprehensive an end-to-end solution for financial businesses such as customer finance and leasing solution, mobile solution, document solution, IT training and development solution, data warehouse and business intelligent solution and payment channel solution. With all of this solutions we are a market leader in this industry with 60% of market share. AdIns has an excellent track record and 100% success rate in project implementation supported by an excellent combination of highly skilled professionals, in-depth business understanding, and extensive experience in financial industry especially banking and multi-finance company.

Feels Like Home

We do not care about who you are, where do you come from, or the colour of your skin. You are one of us and we are one of you. AdIns is home to young innovative professionals, because we know that modern problem need a modern solution. Having fun while working will make an enjoyable, conducive, and comfortable working place and it is one of the privilege that gave to the employees.

Learning Experience

If you are looking for a job, AdIns is not the right place for you, if you have huge thirst of knowledge, AdIns is the perfect place to keep on learning and developing yourself. Learning is the journey of a lifetime, that's why AdIners aren't just encouraged but also sponsored to take a bunch of certification for free.

Same Frequency

We understand that not everyone can get along with each other and we all have a fear of being judged. You can be yourself without any hesitation because we talk in the same frequency and have the same set of mind on this world. Being bullied and be the bully with no heartache is an everyday thing.

Facility & Reward

Greater power comes with greater responsibility, no pain no gain, yin and yang, everything come in pairs and have to be balance. AdIns will see and acknowledge every skill and potential that you have, so do not be afraid and feel free to do more than what they expect. We really appreciate our loyal and dedicated employees with a further study, certification, vacation trip, etc.

Follow our Social Media
Instagram: @lifeatadins
Youtube: AdIns Official
Tiktok: adins_official
LinkedIn: PT. Adicipta Inovasi Teknologi (AdIns)
Facebook: PT Adicipta Inovasi Teknologi (AdIns)

PT. Adicipta Inovasi Teknologi (AdIns)

<ul>
	<li>Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions</li>
	<li>Leading ongoing reviews of business processes and developing optimization strategies</li>
	<li>Performing requirements analysis</li>
	<li>Documenting and communicating Requirements, Analysis &amp; User Acceptance Test</li>
	<li>Effectively communicating insights and plans to cross-functional team members and management</li>
	<li>Gathering critical information from meetings with various stakeholders and producing useful reports</li>
	<li>Ensuring solutions meet business needs and requirements.</li>
	<li>Performing user acceptance testing</li>
	<li>Prioritizing initiatives based on business needs and requirements</li>
</ul>

Business Analysis

JIRA

Requirements Analysis

The transaction is the lungs of the breathing economy, that is why our first step starts with a big dream to pave the way towards freedom of transaction. Since 2007, DOKU has been the first electronic payment system and risk management company in Indonesia. 

From paying and getting paid to transfer funds, all are possible with DOKU. For more than one decade, we have grown together alongside large and medium scaled companies to personal sellers from various lines of business, ranging from transportation, tourism, insurance, retail, donation, communities, and many more. Collaboration with partners such as local and international banks, also non-banking institutions has strengthened our reputation as a trusted local electronic payment solution. 

Our business grows together with our partners’ businesses. Thus we have built a payment ecosystem that is supportive and strengthens theirs. The formation of three product pillars that responds to all business needs across all layers of society has marked our transformation from “The Better Way to Pay” becoming “Think Beyond Payments”. The three winning product pillars comprise Payment Gateway and Transfer Services for Corporate, SMEs, Start-ups, and Local and International MSMEs. The last product pillar, Collaborative Commerce, is designed to empower communities and personal usage.

DOKU, PT NUSA SATU INTI ARTHA

What Will You Do

<ul>
	<li>Responsible for the business growth by identify business development opportunities, and do research related to customer, market, and competitor activity</li>
	<li>Develop business model, plan, and strategies with partners (banks &amp; non-banks partnership)</li>
	<li>Responsible for creating plan to address business partners' need, upgrades, or additional features</li>
	<li>Understand the problems and challenges of partners and identify ways the business could better address those needs</li>
	<li>Monitor the integration process for partners on-boarding so that the production process is in line with the timeline</li>
</ul>

Business Partnership

PT. DANS MULTI PRO sebuah perusahaan Teknologi Informasi (Information Technology), saat ini kami mengkhususkan diri sebagai sebuah perusahaan penyedia solusi layanan TI di semua sektor industri. Solusi layanan TI yang kami hasilkan akan membantu perusahaan dalam menganalisa implikasi bisnis, biaya, dan peraturan yang ada untuk menghasilkan suatu roadmap teknologi yang digunakan oleh perusahaan tersebut.

Pengalaman kami menunjukkan bahwa dengan menyediakan lingkungan kerja yang nyaman dan menantang bagi para pegawai kami, berbagai inovasi akan muncul untuk menghasilkan suatu produk yang berkualitas. Tangan tangan karyawan profesional kami terus menghasilkan inovasi untuk memenuhi kepuasan pelanggan

Selain memiliki tim profesional untuk membantu pelanggan, kami pun membangun aliansi strategis dengan sejumlah partner teknologi nasional, regional, maupun global untuk memperkuat penawaran solusi kami.

Dans Multi Pro

<ul>
	<li>Conduct business and user requirement analysis.</li>
	<li>Investigate, evaluate and report alternative solutions to business needs and recommend the preferred solution.</li>
	<li>Write Functional Specification Doc (FSD), design Database Schema, create flowchart, business process flow diagram, application's UI mockup, design reports and testing scenario.</li>
	<li>Coordinate with business users and programmer team in software development project.</li>
	<li>Communicate with business users, explain the impact of any change and train them in the use of new applications.</li>
	<li>Test applications based on testing scenario.</li>
</ul>

3Dolphins.ai was developed by PT InMotion Inovasi Teknologi (InMotion) to help businesses accelerate their digital customer experience. Built as enterprise, cloud, or on-premise solutions, our approach enables seamless collaboration between technology and people.

InMotion (PT. InMotion Inovasi Teknologi) is an Indonesia-based technology company with primarily focus is helping businesses to thrive customer experience using new technologies and customer-facing channels. We served many industries such as Finance, Automotive, Online Travel, Education, Public Sector, and etc.

PT InMotion Inovasi Teknologi

<ul>
	<li>Scope, analyze, and develop business insight.</li>
	<li>Provide consultancy with customers to identify business challenges by eliciting requirements and to provide solution with activities leading to high value-business solutions to overcome customer’s business issues.</li>
	<li>Evaluating business processes, anticipating requirements, uncovering areas for improvement, developing and implementing solutions to formulate new business programs and initiatives.</li>
	<li>Presenting solutions in written or oral reports.</li>
	<li>Preparing insight documentation and presenting reports to customers.</li>
	<li>Proactive update continuously regarding update progress.</li>
	<li>Managing customer expectations.</li>
	<li>Identify new opportunities and make recommendations to improve and optimize current business processes and reach company goals.</li>
	<li>Liaise with business stakeholders to understand the requirements for analysis and improvement.</li>
</ul>

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