business processing outsourcing information technology it

PT Bussan Auto Finance ("BAF") is one of the leading financing company in Indonesia focusing on new Yamaha brand motorcycle, used motorcycle, Sharia financing, Car, Multi-Products(electronics & home appliances), agricultural machinery, Pradana, and Adidana. In running its business, BAF is registered and supervised by Financial Service Authority (OJK) and member of Indonesia Financing Company Association (APPI) and Credit Bureau. With more than 24 years of existence, BAF has served 8.2 million customers and is supported by ± 8.200 employees in 248 locations across Indonesia.

Bussan Auto Finance

Technology Associate Program (TAP) IT, the core objective of the Management Development Program is to provide participants with a rigorous and comprehensive training experience, aimed at fostering and refining their leadership acumen, teamwork aptitude, professional expertise, and soft skills

Technology Associate Program (IT)

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Mengidentifikasi potensi masalah hubungan industrial dan memastikan kebijakan perusahaan sesuai dengan peraturan/undang-undang ketenagakerjaan.</li>
	<li>Menangani kasus hubungan industrial, termasuk proses Tripartit dan PHI,</li>
	<li>Memastikan pelaksanaan ketentuan ketenagakerjaan bagi karyawan maupun tenaga kerja outsourcing sesuai dengan peraturan yang berlaku.</li>
	<li>Memantau dan mengevaluasi kepatuhan ketenagakerjaan serta mengidentifikasi potensi risiko dan langkah pencegahannya.</li>
	<li>Mengelola vendor outsourcing, termasuk memastikan kepatuhan, kualitas layanan, dan kinerja vendor.</li>
	<li>Mengelola biaya outsourcing secara efektif dengan tetap menjaga kualitas layanan dan kepatuhan terhadap peraturan.</li>
</ul>

Industrial Relation & Outsourcing Management Specialist

LinkIT 360 is an information technology and digital solutions company specializing in mobile Value-Added Services (VAS), digital platforms, software development, system integration, and technology-based business solutions.

We support telecommunications operators, enterprises, government institutions, and strategic partners in developing, implementing, and monetizing scalable digital solutions. With operations and business exposure across Southeast Asia, LinkIT 360 combines technology, commercial strategy, and industry expertise to deliver reliable solutions that drive revenue growth, operational efficiency, and digital transformation.

LinkIT 360

<ol>
	<li>Handle user requests by gathering, analyzing, and documenting detailed business and user requirements.</li>
	<li>Translate business requirements into system and functional specifications, and coordinate with programmers/developers to ensure proper implementation.</li>
	<li>Prepare Business Requirements Documents (BRD), Functional Specification Documents (FSD), UAT plans, scenarios, and test cases, as well as assist users throughout the UAT, training, and deployment preparation processes.</li>
	<li>Identify and analyze application/system issues and evaluate existing processes to provide appropriate recommendations for improvement.</li>
	<li>Provide troubleshooting and production support, and coordinate with technical teams to ensure timely and effective issue resolution.</li>
	<li>Ensure proper system implementation and operational readiness by providing training, guidelines, and support to end users.</li>
	<li>Collaborate closely with business users, developers, QA, project managers, and relevant stakeholders.</li>
	<li>Utilize AI-powered tools to support requirements analysis, documentation, research, data analysis, process mapping, test case creation, and overall productivity enhancement.</li>
</ol>

IT Business Analyst

Accord Innovations Group is a leading Global Delivery and Managed Services Center, helping enterprises worldwide accelerate transformation through end-to-end IT, digital, and talent solutions.

With delivery hubs across Malaysia, Singapore, Indonesia, Thailand, India, and the Philippines, Accord enables clients to establish or expand onshore, offshore, and nearshore delivery models, ensuring agility, scalability, and cost efficiency.

We specialize in implementation, software development, and system maintenance supporting enterprise operations across ServiceNow, IT Service Management (ITSM), Cloud Operations, and Automation. Our expertise also spans Low-Code/No-Code platforms, Mobile App Development, RPA, AI/ML, IoT, Data Analytics, and Data Center Maintenance, helping clients modernize and innovate with speed.

Our Core Offerings include:
• Managed Services & Global Delivery Operations
• Custom Software Development & Digital Transformation
• ServiceNow Implementation & ITSM Modernization
• IT Consulting, Staffing & Workforce Augmentation
• BPO, RPO & Talent Solutions delivered through T&M and Fixed Engagement Models

Specialized Solutions:
• Infrastructure & Cloud Operations Management
• Robotic Process Automation (RPA)
• AI/ML & IoT-Driven Business Transformation
• Data Analytics, BI & Predictive Insights

Serving industries such as BFSI, Telecom, Manufacturing, Healthcare, Logistics, Retail, and IT, Accord combines global reach with local excellence—ensuring performance, compliance, and operational continuity across every engagement.

At Accord, we go beyond outsourcing—we become your strategic partner for Managed Services, Digital Transformation, and Enterprise IT Enablement.

Accord Innovations Indonesia

<ul>
	<li>Support system enhancement request by analyzing and documenting user requirements</li>
	<li>Manage system developer prioritization in delivering system enhancements</li>
	<li>Design functional solution together with system developer to address user requirements</li>
	<li>Conduct internal testing to ensure all the functional solution working</li>
	<li>Arrange user acceptance testing with business users to validate the enhancement by gathering proof of test and sign off</li>
	<li>Create user guide documentation and provide system training to trainers or business users, when required by the project</li>
	<li>Work closely with respective departments and development team to resolve production issue</li>
</ul>

PT Evo Manufacturing Indonesia adalah perusahaan manufaktur pet food yang berkomitmen menghasilkan produk berkualitas tinggi melalui inovasi, teknologi modern, dan standar mutu yang unggul. Kami memproduksi berbagai merek terpercaya, seperti Life Cat, Ori Cat, dan Bio Cat, serta mengajak talenta terbaik untuk tumbuh dan berkembang bersama kami.

PT. Evo Manufacturing Indonesia

<ul>
	<li>Menganalisis kebutuhan bisnis dan menerjemahkannya menjadi business requirements serta solusi sistem yang efektif dan scalable.</li>
	<li>Memahami dan menerapkan konsep Software Development Life Cycle (SDLC) dalam perencanaan dan pengembangan proyek IT.</li>
	<li>Melakukan business process analysis untuk mengidentifikasi kebutuhan, pain points, gap, serta peluang improvement pada proses bisnis.</li>
	<li>Menyusun dan mendokumentasikan Business Process Flow, Business Requirement Document (BRD), Functional Requirement, Data Mapping, serta dokumen teknis lainnya.</li>
	<li>Berkolaborasi dengan Business User, Developer, QA, dan stakeholder terkait untuk memastikan kebutuhan sistem dipahami dan diimplementasikan dengan tepat.</li>
	<li>Berkontribusi dalam perencanaan, monitoring, dan koordinasi proyek IT sesuai scope, timeline, dan kebutuhan bisnis.</li>
	<li>Menerjemahkan kebutuhan bisnis menjadi functional requirements yang jelas dan dapat dipahami oleh tim development.</li>
	<li>Mendukung proses System Integration Testing (SIT), User Acceptance Testing (UAT), serta proses validasi dan penyempurnaan sistem.</li>
	<li>Menyusun test scenario, test case, acceptance criteria, serta membantu melakukan analisis terhadap hasil pengujian.</li>
	<li>Memastikan solusi IT yang dikembangkan selaras dengan kebutuhan operasional, meningkatkan efisiensi proses, dan mendukung strategi bisnis perusahaan.</li>
	<li>Melakukan evaluasi terhadap sistem yang berjalan dan memberikan rekomendasi continuous improvement berdasarkan kebutuhan bisnis dan perkembangan teknologi.</li>
</ul>

IT Business analyst

BOSNET is a core system utilized by FMCG principals to process all of their sales and distribution transactions, encompassing the entire order-to-cash and procure-to-pay cycles. Currently, BOSNET’s core system is processing over IDR 70 trillion (USD 4.3 billion) in transactions annually.

BOSNET Distribution Indonesia

Note: This posting is for talent pooling purposes

<ul>
	<li>Create design solution to customers</li>
	<li>Create functional specification to customers</li>
	<li>Prepare and perform UAT based on testing scenario</li>
	<li>Perform training and workshop</li>
	<li>Upload data for implementation</li>
	<li>Perform application configuration</li>
	<li>Analyzing business needs</li>
	<li>Producing reports on application development and implementation</li>
	<li>Analyzing the design of technical system and business models</li>
	<li>Enhancing the quality of IT services</li>
	<li>Update progress to Lead and Project Manager</li>
</ul>

<ul>
	<li>Sells product/platform application Bosnet to clients.</li>
	<li>Develop network and customer base.</li>
	<li>Find a new clients.</li>
	<li>Identify and ensure customer retention needs.</li>
	<li>Enquiry customers feedback for product improvement.</li>
	<li>Review and benchmarking internal products and pricing to stay competitive in the same business peers.</li>
	<li>Maintain strong relationships with key decision makers and users within an organization.</li>
	<li>Arrange prospective clients for presentation and demo sessions.</li>
	<li>Make product and price proposal for prospective client.</li>
</ul>

IT Business Consultant | IT Sales

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ol>
	<li>Strategic Delivery &amp; Execution: Orchestrate the end-to-end solution design, development, implementation, and maintenance of enterprise technology solutions, ensuring alignment with corporate strategic objectives and strict adherence to project timelines and budgets.</li>
	<li>Architectural Governance: Oversee the technical design and architecture of enterprise applications, enforcing best practices in services, API integrations, cloud-native development, and DevSecOps pipelines to ensure system scalability and high availability.</li>
	<li>Stakeholder &amp; Demand Management: Act as the primary technical partner for business process owners across the enterprise, translating complex business requirements into viable, cost-effective technical roadmaps and product backlogs.</li>
	<li>Team Leadership &amp; Capability Building: Direct, mentor, and scale a high-performing department of software engineers and quality assurance professionals. Serving as a defining role model in technical integrity, accountability, and professional ethics. Cultivate a culture of continuous learning, engineering excellence, and mature agile practices— specifically supporting and optimizing engineer participation within cross-functional teams.</li>
	<li>Vendor &amp; Resource Optimization: Manage relationships with third-party technology vendors, system integrators, and outsourced talent. Evaluate vendor performance, negotiate technical scopes, and ensure seamless collaboration between internal and external development teams.</li>
	<li>Risk &amp; Quality Assurance: Enforce rigorous code quality reviews, automated testing frameworks, and cybersecurity compliance standards to safeguard corporate data and ensure operational resilience across all enterprise platforms.</li>
	<li>Cross-Functional Synergy &amp; Ecosystem Integration: Drive active, friction-free collaboration across distinct departments and business units to dismantle operational silos. Establish unified communication channels, shared KPIs, and collaborative governance models, ensuring that developers, business analysts, and business users operate as a synchronized unit to achieve collective corporate objectives.</li>
	<li>Innovation &amp; Resource Empowerment: Spearhead pioneering research into emerging technologies, driven by an "AI-First" mindset. Strategically implement and advocate for AI-driven development tools, automated code-review assistants, and intelligent workflows to radically empower, upskill, and maximize the productivity and output of all existing engineering resources.</li>
</ol>

Enterprise Technology Manager at Corporate IT&IS

Toyota Astra Financial (TAF) was established by Astra International and Toyota Financial Services Corporation as a financial company and part of both Astra Group and Toyota value chains to provide financing solutions which support automotive sales in Indonesia.

Offers varieties of financing facilities, primarily focused on financing vehicles, with the option of conventional or sharia financing according to customer needs.

TAF develops a reliable service network based on good relationship with dealers, digitalization for more optimal access and connectivity in the business ecosystem, as well as agile organization with embedded risk management lifestyle.

Build Your Future with TAF!
1.	Health insurance for all TAF Employees
2.	Training and promotion chance in all TAF business sectors
3.	A positive working environment that promotes employee safety, growth, and goal attainment

Vision
Preferred financing solution for Toyota ownership through service excellence.

Mission
1.	To provide best value to customers
2.	Being a partner of Toyota to achieve long term success
3.	To provide sustainable value creation to stakeholders
4.	Being an employer of choice
5.	To share prosperity to community

Toyota Astra Financial Services

<ol>
	<li>Open for professional with less than 2 years of experience from Information Technology, Informatics Engineering, Electrical Engineering, or related</li>
	<li>Graduate from reputable university with min. GPA 3.50/4.00</li>
	<li>Showing excellent personal quality in continuous learning, analytical thinking, teamwork, and achievement.</li>
</ol>

IT Business Process Analyst

Binajasa Sumber Sarana (BSS), established in 1986, specializes in Executive Search & Contract Personnel. With over 38 years of experience and a continually updated database, we provide efficient and professional recruitment solutions for our clients.

PT Binajasa Sumber Sarana (BSS Recruitment)

📍Bandung

Job Responsibilities

<ul>
	<li>Mengidentifikasi dan mengembangkan peluang bisnis baru untuk layanan software development dan solusi digital.</li>
	<li>Melakukan pendekatan, presentasi, negosiasi, hingga closing dengan calon klien.</li>
	<li>Membangun dan menjaga hubungan baik dengan klien.</li>
	<li>Mengelola proses sales dari prospecting, meeting, proposal, hingga closing.</li>
	<li>Berkoordinasi dengan tim internal untuk memastikan solusi sesuai dengan kebutuhan klien.</li>
	<li>Mencapai target penjualan yang telah ditetapkan.</li>
</ul>

Relationship Management

Persuasion and Negotiation

Business Development

Communication Skills

Market Research

Customer Research

Closing Sales

Business Development IT Software

GTech is a global digital technology enabler providing integrated digital solutions across multiple industries. Our platforms cover omnichannel commerce digitalization, DTC commerce transformation, FinTech, Customer Relationship Management, and supply chain digitalization.

As part of the GTech group, our entities include PT GTech Digital Asia, PT Mapclub Digital Asia, PT GPay Digital Asia, PT Speedwork Solusi Utama, and PT GClub Digital Asia

GTech Group

<ul>
	<li>Mengumpulkan, menganalisia, dan mendokumentasikan kebutuhan bisnis dari stakeholder.</li>
	<li>Melakukan penggalian dan analisa requirement melalui interview, workshop, observasi, dan studi dokumen.</li>
	<li>Menyusun dokumen kebutuhan sistem seperti BRD (Business Requirement Document), FRD, dan Use Case, menjabarkannya dalam sudut pandang user ketika menggunakan system yang akan dibangun beserta penjelasan detail terkait fitur fungsional maupun non-fungsional.</li>
	<li>Berkolaborasi dengan tim Project Manager, Developer, QA, dan UI/UX Designer.</li>
	<li>Menjadi penghubung antara stakeholder bisnis dan tim teknis selama siklus project.</li>
	<li>Mendukung proses UAT (User Acceptance Test) dan memastikan solusi sesuai dengan kebutuhan bisnis.</li>
	<li>Mengelola perubahan requirement dan melakukan impact analysis.</li>
	<li>Memberikan rekomendasi perbaikan proses bisnis berbasis solusi IT.</li>
	<li>Memastikan dokumentasi project selalu up to date.</li>
</ul>

Senior IT Business Analyst

Tugas :

Memiliki pengetahuan dasar terkait proses SDLC.

Membantu administrasi proses bisnis dan administrasi flow proses.

Berkontribusi dalam perencanaan proyek IT.

Dapat berkolaborasi dengan developer dan QA sebagai support dalam menguji serta menyempurnakan sistem

IT Business Analyst Intern

Bumi Amartha Teknologi Mandiri or “AMARTEK” was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at "AMARTEK" is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry.

As an established technology-intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state-of-the-art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services.

At "AMARTEK", we guarantee rapid, reliable and robust information technology solutions that work. 

PT Bumi Amartha Teknologi Mandiri

<ul>
	<li>Conduct requirement gathering and business process analysis with business and technical stakeholders.</li>
	<li>Translate business needs into clear and measurable business/system requirements.</li>
	<li>Prepare and maintain project documentation such as BRD, FRD/FSD, User Story, Process Flow, and related documents.</li>
	<li>Analyze and document existing and proposed business processes.</li>
	<li>Coordinate with Business, Compliance, Risk, Operations, and IT teams to ensure requirements are aligned.</li>
	<li>Support the implementation of regulatory and compliance-related projects throughout the SDLC and Agile process.</li>
	<li>Assist in identifying gaps between business requirements, regulatory requirements, and existing systems/processes.</li>
</ul>

IT Business Analyst Regulatory Reporting

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

1. Training Content Development 
Develop and update training materials, including presentation slides, training guides, job aids, training videos, and learning modules. 
Translate SOPs, Work Instructions, and operational processes into learner-friendly training content. 
Design competency-based learning materials to support onboarding, refreshment, certification, and upskilling programs. 
Collaborate with stakeholders to review, revise, and improve learning content. 
 
2. Learning Program &amp; Project Support 
Support the development and execution of learning programs across Hub Kitchen and Central Kitchen Operations. 
Partner with Operations, QA, R&amp;D and Commercial teams, along with other stakeholders to identify learning needs and develop solutions. 
Manage assigned learning projects and ensure timely completion of deliverables. 
Support New Product Launch (NPL) readiness through training material preparation and deployment. 
 
3. Training Documentation &amp; Repository Management 
Maintain training material repositories and ensure all documents are properly organized. 
Manage version control for training modules, SOPs, and Work Instructions. 
Ensure learning assets remain updated, accurate, and accessible. 
Support the governance and standardization of learning documentation. 
 
4. Digital Learning &amp; Video Development 
Develop and maintain training videos and digital learning assets. 
Support learning technology initiatives and content digitization. 
Explore innovative learning approaches to improve learner engagement and effectiveness. 
 
5. Continuous Improvement 
Identify opportunities to improve training effectiveness and learning processes. 
Support standardization and quality improvement initiatives across all learning materials. 
Contribute to learning innovation and capability development projects

Central Processing Training & Development Officer

PT BCA Finance berdiri pada tahun 1981 dengan nama PT Central Sari Metropolitan Leasing Corporation (CSML). Pada awal berdirinya, pemegang saham Perusahaan adalah PT Bank Central Asia dan Japan Leasing Corporation. Saat itu Perusahaan masih memfokuskan usaha pada pembiayaan komersial, seperti pembiayaan mesin-mesin produksi, alat berat dan transportasi.

Selanjutnya pada tahun 2001 PT Central Sari Metropolitan Leasing berubah nama menjadi PT Central Sari Finance (CSF), diikuti dengan perubahan kepemilikan saham, dimana PT Bank Central Asia, Tbk (BCA) menjadi pemegang saham mayoritas, serta perubahan fokus usaha menjadi pembiayaan kendaraan bermotor, khususnya roda empat atau lebih. Terakhir, Sesuai dengan Surat Keputusan Menteri Hukum dan Hak Asasi Manusia Republik Indonesia No.C-08091 HT.01.04.TH.2005, maka per tanggal 28 Maret 2005 PT Central Sari Finance telah berubah nama menjadi PT BCA Finance.

Kini BCA Finance sendiri telah berhasil mencatatkan asset kelolaan sebesar 52 T dengan profit 1,6 T. Dengan misinya untuk menjadi perusahaan terkemuka di industri pembiayaan PT BCA Finance senantiasa melakukan perubahan dan pengembangan model bisnis untuk menjawab tantangan dan kebutuhan zaman dimana hal ini sejalan dengan tag line perusahaan yaitu solusi tepat pembiayaan anda. 

Untuk mencapai hal tersebut PT BCA Finance memiliki nila-nilai perusahaan yang senantiasa diterapkan yaitu FOCUS yang terdiri dari:

First Class Teamwork
Orientation to Quality
Customer Focus
Uncompromise Integrity
Striving for Excellence

Melalui FOCUS ini seluruh karyawan diarahkan untuk memiliki budaya kerja yang sama sehingga tercipta sebuah Tim yang solid dalam menjalankan bisnis.

Untuk SDM sendiri selain penanaman budaya perusahaan BCA Finance juga focus pada pengembangan skill dan karir karyawannya oleh karena itu kebutuhan pejabat di BCA Finance 90% diperoleh dari internal.

PT BCA Finance

Professional Development Program (PDP) Technology adalah suatu program yang dikhususkan bagi para lulusan IT dan Sistem Informasi untuk mempelajari seluruh proses bisnis dengan tujuan meningkatkan dan mengembangkan teknologi di BCA Finance.

Selama program, Anda akan mempelajari: Technology Trends in Financial Industry, Web Programming, Android Mobile Development, Database Design &amp; Application, IT Security, Data Science, IT Project Management, Software Development, Application Prototyping, Computer Architecture &amp; Network Infrastructure.

 
BCA Finance tunduk pada ketentuan UU Nomor 27 Tahun 2022 tentang Perlindungan Data Pribadi berikut aturan turunan serta perubahan-perubahannya dari waktu ke waktu. Saya menyetujui data-data saya digunakan, diverifikasi, dikelola dan ditatausahakan untuk tujuan perekrutan di PT BCA Finance.

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Technology Associate Program (IT)

Industrial Relation & Outsourcing Management Specialist

IT Business Analyst

IT Business Analyst

IT Business analyst

IT Business Analyst

IT Business Consultant | IT Sales

Enterprise Technology Manager at Corporate IT&IS

IT Business Process Analyst

Business Development IT Software

Senior IT Business Analyst

IT Business Analyst Intern

IT Business Analyst Regulatory Reporting

Central Processing Training & Development Officer

Professional Development Program Technology