IT Business Analyst
LinkIT 360
- South Jakarta, Indonesia9th Floor, 38, RT11/RW04, Jalan Gatot Subroto, Kuningan Barat Kel., Mampang Prapatan, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- ContractualCONTRACTOR
Posted 4 hours ago and deadline of application is on 18 Oct
Recruiter was hiring 4 hours ago
2026-08-20T04:44:41.547813+00:002026-10-18T17:00:00+00:00Job Description
- Handle user requests by gathering, analyzing, and documenting detailed business and user requirements.
- Translate business requirements into system and functional specifications, and coordinate with programmers/developers to ensure proper implementation.
- Prepare Business Requirements Documents (BRD), Functional Specification Documents (FSD), UAT plans, scenarios, and test cases, as well as assist users throughout the UAT, training, and deployment preparation processes.
- Identify and analyze application/system issues and evaluate existing processes to provide appropriate recommendations for improvement.
- Provide troubleshooting and production support, and coordinate with technical teams to ensure timely and effective issue resolution.
- Ensure proper system implementation and operational readiness by providing training, guidelines, and support to end users.
- Collaborate closely with business users, developers, QA, project managers, and relevant stakeholders.
- Utilize AI-powered tools to support requirements analysis, documentation, research, data analysis, process mapping, test case creation, and overall productivity enhancement.
Minimum Qualifications
- Bachelor's degree (S1) in Informatics Engineering, Information Systems, Computer Science, Computer Engineering, Telecommunications Engineering, or a related field.
- Minimum 2 years of experience as an IT Business Analyst or in a similar role.
- Strong understanding of SDLC, BRD, FSD, UAT, Agile/Scrum methodologies, as well as business and system analysis.
- Knowledge or hands-on experience with PHP, Java, SQL Server, Business Intelligence (BI), and VAS/Telecommunications systems.
- Strong analytical and problem-solving skills, with the ability to translate business requirements into appropriate technical solutions.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with both business and technical stakeholders.
- Good command of English, both written and spoken.
- Familiarity with AI-powered tools such as ChatGPT, Microsoft Copilot, Gemini, or other AI tools to support daily work.
- Ability to quickly adapt to new technologies, systems, and digital tools.
- Experience in the IT, digital business, or telecommunications/VAS industry is a plus.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Menara Jamsostek Utara 9th Floor. Jl. Gatot Subroto Kav. 38, Jakarta Selatan Indonesia
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About LinkIT 360
LinkIT 360 is an information technology and digital solutions company specializing in mobile Value-Added Services (VAS), digital platforms, software development, system integration, and technology-based business solutions.
We support telecommunications operators, enterprises, government institutions, and strategic partners in developing, implementing, and monetizing scalable digital solutions. With operations and business exposure across Southeast Asia, LinkIT 360 combines technology, commercial strategy, and industry expertise to deliver reliable solutions that drive revenue growth, operational efficiency, and digital transformation.