Nomad Assisted is a London-based remote call handling and virtual receptionist service supporting businesses across a range of industries. We provide professional, English-speaking customer support, including answering incoming calls, taking accurate messages, handling bookings, and assisting customers on behalf of our clients. Our services are designed to help businesses maintain reliable phone coverage without hiring in-house staff.

Our team operates fully remotely, with contractors based in Indonesia providing support to international clients, primarily in the UK. Agents handle a variety of tasks depending on client requirements, including call answering, appointment scheduling, basic customer enquiries, and administrative support. Work is flexible and based on client demand, offering the opportunity to work from home, use your English skills in a professional environment, and be part of a growing international remote support team.


Nomad Assisted Ltd

Nomad Assisted is a London-based remote call handling and virtual receptionist service supporting businesses across multiple industries. We are currently hiring English-speaking remote contractors in Indonesia to assist with answering incoming calls, taking messages, handling bookings, and providing professional customer support on behalf of our clients.

This is a fully remote position where you will work from home using your own laptop and internet connection. You will be handling calls for UK-based businesses and must be confident in communicating in clear, professional English.

Work Structure (0-Hour Contract)

This role operates on a flexible 0-hour contract, meaning there are no guaranteed hours. Work will be offered when client demand becomes available. As new clients join, shifts and coverage requests will be shared with the team, and contractors can confirm availability.

You will be added to a team communication channel where available work is posted. When you accept a shift, you will handle incoming calls remotely during that time. This structure allows flexible working hours based on availability and business demand.

Responsibilities

<ul>
	<li>Answer incoming business calls professionally</li>
	<li>Take accurate messages and customer details</li>
	<li>Handle appointment bookings where required</li>
	<li>Respond to basic customer enquiries</li>
	<li>Follow client-specific call instructions</li>
	<li>Log call outcomes and notes clearly</li>
	<li>Maintain a professional and friendly tone at all times</li>
</ul>

Pay &amp; Benefits

We offer competitive pay (daily-rate equivalent) depending on hours worked. This is a flexible remote opportunity with the potential for ongoing work as we grow.

New contractors will also receive a $20 sign-up bonus / welcome payment after successful onboarding.

 

If you have any questions about the role, feel free to message us directly on WhatsApp at +44 7999 295111 and we’ll be happy to help.

Remote Call Handling Assistant

Holding BUMN Danareksa adalah instrumen strategis Pemerintah Republik Indonesia yang berperan sebagai holding transformasi dan investasi atas
lebih dari 40 perusahaan multisektor di bawah kepemilikan langsung dan tidak langsung dengan total aset sebesar Rp60 triliun dengan tujuan untuk
meningkatkan skala bisnis menjadi perusahaan berkinerja tinggi dengan tata kelola unggul yang berkontribusi signifikan bagi perekonomian dan
masyarakat.

Danareksa.

1. Pengembangan Strategi Penjualan:

<ul>
	<li class="text-justify">
	Merancang dan mengimplementasikan strategi penjualan yang efektif untuk mencapai target revenue pada segmen retail dan komersial.
	</li>
	<li class="text-justify">
	Menganalisis tren pasar dan kebutuhan pelanggan untuk mengidentifikasi peluang penjualan baru.
	</li>
	<li class="text-justify">
	Mengelola pipeline penjualan dan memastikan proses negosiasi berjalan efektif
	</li>
</ul>

 

2. Pengelolaan Tim Penjualan:

<ul>
	<li class="text-justify">
	Memimpin, melatih, dan memotivasi tim sales untuk mencapai target individu dan tim.
	</li>
	<li class="text-justify">
	Melakukan evaluasi kinerja dan memberikan bimbingan kepada anggota tim untuk meningkatkan efektivitas.
	</li>
</ul>

 

3. Manajemen Hubungan Pelanggan:

<ul>
	<li class="text-justify">
	Mengembangkan dan memelihara hubungan baik dengan pelanggan retail dan komersial utama untuk memastikan kepuasan pelanggan dan meningkatkan loyalitas.
	</li>
	<li class="text-justify">
	Mengelola negosiasi dengan klien dan menyusun kontrak yang menguntungkan bagi perusahaan.
	</li>
</ul>

 

4. Pemantauan Kinerja Penjualan:

<ul>
	<li class="text-justify">
	Menganalisis laporan penjualan, tren pasar, dan kinerja tim untuk menentukan area yang membutuhkan perbaikan.
	</li>
	<li class="text-justify">
	Mengelola anggaran departemen dan mengoptimalkan penggunaan sumber daya.
	</li>
</ul>

 

5. Kolaborasi Antar Departemen: Bekerja sama dengan departemen lain seperti marketing, produksi, dan logistik untuk memastikan ketersediaan produk dan kelancaran operasional penjualan.

6. Bertanggung jawab untuk menetapkan strategi, kebijakan, dan pedoman Manajemen Risiko yang sesuai dengan visi dan tujuan perusahaan, serta memastikan penerapan standar dan kepatuhan di seluruh unit/divisi Perusahaan

7. Melakukan identifikasi, pengelolaan, pelaporan, kontrol dan evaluasi mitigasi risiko secaraberkala dengan memperhatikan target dan kebijakan risiko sesuai alur proses bisnis dan faktornya serta memperhatikan aspek risiko dalam setiap keputusan dan ikut 
dalam program pengembangan budaya risiko.

Kepala Departemen Tenant Sales Retail & Commercial – Kawasan Industri at PT Kawasan Industri Terpadu Batang member of PT Danareksa

1. Perencanaan Keuangan Strategis: Mengembangkan dan mengimplementasikan rencana keuangan jangka panjang, termasuk proyeksi pendapatan, pengeluaran, dan kebutuhan modal

2. Berkontribusi dalam penyusunan dan pengumpulan data, kertas-kertas RKAP dan RJPP

3. Pengelolaan Struktur Permodalan: Memastikan struktur modal yang optimal dengan mengelola sumber pendanaan, termasuk ekuitas dan utang, untuk mendukung pertumbuhan perusahaan

4. Analisis Investasi: Mengevaluasi peluang investasi, merger, dan akuisisi yang potensial untuk meningkatkan nilai perusahaan

5. Manajemen Risiko Keuangan: Mengidentifikasi, menilai, dan mengelola risiko yang terkait dengan proyek dan keputusan keuangan perusahaan

6. Penyusunan Laporan Keuangan: Menyediakan laporan keuangan yang akurat dan tepat untuk pengambilan keputusan strategis oleh manajemen puncak

7. Negosiasi dan Hubungan dengan Lembaga Keuangan: Mengelola hubungan dengan bank, investor, dan lembaga keuangan lainnya untuk memaksimalkan akses terhadap pendanaan dan mendukung proyek strategis

8. Kepatuhan dan Tata Kelola: Memastikan bahwa semua kegiatan departemen corporate finance sesuai dengan peraturan dan standar akuntansi yang berlaku

9. Bertanggung jawab untuk menetapkan strategi, kebijakan, dan pedoman Manajemen Risiko yang sesuai dengan visi dan tujuan perusahaan, serta memastikan penerapan standar dan kepatuhan di seluruh unit/divisi perusahaan

10. Memeriksa dan meriview hasil pekerjaan dari team dibawahnya

Kepala Departemen Corporate Finance Kawasan Industri Terpadu Batang (KITB)

<ul>
	<li>Legal Document Review and Preparation: 
	a. Drafting, reviewing, and examining legal documents such as contracts, cooperation agreements, MoUs, and other business documents. 
	b. Ensuring the legality of documents in accordance with applicable laws and regulations.</li>
	<li>Legal Compliance: 
	a. Ensuring the company complies with all relevant regulations, laws, and legal policies. 
	b. Monitoring regulatory changes that may impact company operations.</li>
	<li>License Management: 
	a. Managing company-related licensing documents, including applications, renewals, and extensions. 
	b. Coordinating with relevant parties to ensure a smooth licensing process.</li>
	<li>Operational Legal Support: 
	a. Providing legal advice to other departments regarding the legal aspects of company operations. 
	b. Assisting in resolving legal disputes, both internally and externally.</li>
	<li>Legal Archiving and Documentation: 
	a. Managing the legal document archiving system to ensure data accessibility and security. 
	b. Preparing periodic legal and licensing reports for internal company needs.</li>
</ul>

Business Legal Officer at PT Kawasan Industri Terpadu Batang (KITB)

Penguasaan:Proses pengolahan air bersih &amp; air limbah , Desain dasar dan evaluasi kinerja WTP/WWTP, Pengendalian kualitas air

Pemahaman regulasi: Peraturan lingkungan hidup (KLHK), Baku mutu air limbah, Perizinan lingkungan (UKL-UPL/AMDAL)

Kepala Departemen Water & Waste Water Kawasan Industri Terpadu Batang member of PT Danareksa Persero

<ul>
	<li class="text-justify">
	Melakukan analisa secara komprehensif terhadap kebutuhan pengembangan bisnis perusahaan guna mendukung strategi pertumbuhan dan peningkatan nilai bisnis.
	</li>
	<li class="text-justify">
	Melaksanakan studi kelayakan teknis untuk memastikan setiap rencana proyek dapat dijalankan secara efektif, efisien, dan sesuai standar yang berlaku.
	</li>
	<li class="text-justify">
	Menyusun serta mendesain tata kawasan yang terintegrasi, fungsional, dan berkelanjutan sesuai dengan kebutuhan pengembangan.
	</li>
	<li class="text-justify">
	Mengelola manajemen proyek secara menyeluruh yang berkaitan dengan pengembangan produk atau jasa, aset perusahaan, serta properti investasi agar berjalan tepat waktu, sesuai anggaran, dan mencapai target yang ditetapkan.
	</li>
</ul>

Engineering Planning & Analysis Officer at PT Kawasan Industri Wijayakusuma member of PT Danareksa Persero

OttoDigital is part of Salim Group Digital Ecosystem (Financial Technology) - aims to empower “the underserved” and “the unbanked” population through integrated implementation of the Group digital payment ecosystem. We are digital platform and solution to businesses and enterprises, enabling various digital transactions on their services to better serve consumers.

OttoDigital Group

<ul>
	<li>Review planning designs and coordinate with consultants regarding technical agreements</li>
	<li>Conduct reviews and coordination with consultants related to the Bill of Quantities (BOQ)</li>
	<li>Review shop drawings, project material documents, and technical specifications</li>
	<li>Attend testing sessions and validate reports regarding equipment function and quality during FAT, SAT, and IST</li>
	<li>Coordinate with multiple vendors during the tender, installation, and testing processes</li>
	<li>Review technical documents that have been validated during the construction process</li>
	<li>Assist the sales team by providing technical information for tender purposes</li>
	<li>Ensure the data center building meets local and international standards to maintain the quality of systems and services</li>
</ul>

Project Engineer Mechanical

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

Responsibilities:

<ul>
	<li>Provide EF English Course complete information and consultation to potential students</li>
	<li>Work hand-in-hand with another department to provide a positive memorable learning experience</li>
	<li>Establish positive long-term relationships with all EF Customers as well as maintain the students’ database in the respective center</li>
	<li>Ensure good quality business in the respective center</li>
	<li>Creating an accountable sales management database</li>
</ul>

Course Consultant B2C Jakarta

OCBC Indonesia (formerly known as OCBC NISP) is the fourth oldest bank in Indonesia, which was founded in April 4th 1941 in Bandung under the name of NV Nederlandsch Indische Spaar En Deposito Bank.

OCBC Indonesia then grown to be a solid and dependable bank, especially in providing service for small business segments. It officially became a commercial bank in 1967, Foreign exchange bank in 1990 and public corporate in Indonesia Stock Exchange in 1994.

In the end of 1990, OCBC Indonesia managed to pass the Asia monetary crisis and the fall of banking industry without any recapitalization obligation aid from the government. OCBC Indonesia became one of the first few banks to resume lending during the crisis. This initiative enabled the Bank to note a high growth.

OCBC Indonesia good reputation and its promising growth has attracted the interest of International Finance Corporation (IFC), a part of World Bank Group, which then became a shareholder in 2001-2010 and from OCBC Singapore which then became the shareholder OCBC Indonesia. 

With the support from OCBC Bank-Singapore, OCBC Indonesia has implemented aggressive programmes to strengthen the infrastructure, human resources, information and technology, as well as office networking.

PT Bank OCBC NISP, Tbk is licensed and supervised by the Otoritas Jasa Keuangan (OJK) and is an LPS participant.

PT Bank OCBC NISP, Tbk

Join our dynamic Regional Development Center as we embark on exciting group-wide projects across Singapore, Malaysia, China, the Philippines, and beyond. As a Software Engineer, you'll have the opportunity to work on diverse projects and collaborate with team members from different backgrounds, making a real impact in the industry.

 

 

Responsibilities:

<ul>
	<li>Bring your coding expertise to life by developing program code based on Functional Specification Design.</li>
	<li>Embrace the agile software development process, participating in all aspects from design to implementation, testing, and deployment.</li>
	<li>Showcase your architectural skills by providing guidance on building end-to-end systems optimized for speed and scalability.</li>
	<li>Contribute your technical input and analysis during the gathering stage, including making development time estimates that adhere to predetermined limits.</li>
	<li>Ensure the quality of our programs by conducting internal tests with programmers, promoting error-free programs to UAT (User Acceptance Testing).</li>
	<li>Communicate effectively by reporting any issues or delays in the development process to the Project Manager and/or Line of Business Manager.</li>
	<li>Create comprehensive system documentation to support the project's success.​​​​​​</li>
</ul>

Java Developer

Course Consultant B2C Surabaya

Bumi Amartha Teknologi Mandiri or “AMARTEK” was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at "AMARTEK" is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry.

As an established technology-intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state-of-the-art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services.

At "AMARTEK", we guarantee rapid, reliable and robust information technology solutions that work. 

PT Bumi Amartha Teknologi Mandiri

<ul>
	<li>Manage and troubleshoot network connectivity between cloud and on-premise infrastructure.</li>
	<li>Handle integration and connectivity for API services and Virtual Account systems, supporting both internal and external users.</li>
	<li>Implement and manage Network Access Control (NAC) solutions using Aruba ClearPass.</li>
	<li>Conduct security testing and validation for NAC implementations to ensure compliance and reliability.</li>
	<li>Support Data Center and Disaster Recovery Center (DRC) setup, testing, and operations.</li>
	<li>Design, review, and optimize network architecture to ensure scalability, performance, and security.</li>
	<li>Configure and maintain routing protocols, including OSPF and static routing.</li>
	<li>Monitor, analyze, and troubleshoot network performance issues across infrastructure.</li>
	<li>Review, evaluate, and optimize firewall policies to maintain network security standards.</li>
	<li>Manage VPN connectivity (SSL VPN and IPsec VPN) for secure remote access and site-to-site communication.</li>
	<li>Handle connectivity between on-premise systems and cloud environments.</li>
	<li>Monitor and troubleshoot firewall systems, particularly Palo Alto and Fortinet devices.</li>
</ul>

IT Network Engineer

Universal BPR is a community bank founded in 2003 by Kaman Siboro and Stephen Satyahadi - two individuals with more than 30 years of experience in banking sector. The bank is engaged in the provision of loan, saving and deposit to individuals and SMEs. For lending segment, the current ticket size is ranging from 100 million to 10 billion rupiah per customer.

Universal BPR group currently operates 10 branches located in 8 cities of Indonesia.

Universal BPR is registered and regulated by OJK (financial services authority) and is a member of LPS (deposit insurance)

MISSION STATEMENT
To become a bank that focuses on improving the quality of life of the community with integrity, respect and continuous improvement.

MOTTO
Fast, Safe, Caring

Bank Universal BPR

<ul>
	<li>Carry out operational checks related to opening savings and deposit accounts</li>
	<li>Checking transaction call backs</li>
	<li>Conformity of monthly reports and bookkeeping</li>
	<li>Inspection of credit files and on the spot debtors</li>
</ul>

Internal Auditor

Starting with our vision and mission to become a leading digital marketing agency in Indonesia, in 2011, PT Toffee International was established as an agency specializing in digital marketing.

ToffeeDev has successfully helped more than 100 clients to revolutionize their businesses and products in the digital world. We also establish cooperation and become an Official Partner with Google, Pi Datametrics, and SEMrush to help your business continue to grow.

In addition to collaborating with well-known companies, ToffeeDev is also the initiator of SEOCon, an event where SEO Experts gather to discuss and share knowledge about SEO.

We believe in processes and innovations from young talent. Are you interested in being a part of ToffeeDev?

ToffeeDev

What You’ll Do

<ul>
	<li>Conduct outbound calls and follow-ups to find prospects</li>
	<li>Handle assigned leads for Local Business Optimization</li>
	<li>Conduct initial discovery and qualification calls using approved scripts</li>
	<li>Explain product value, features, and outcomes clearly to local business owners</li>
	<li>Build trust through consultative and professional communication</li>
	<li>Update CRM, schedule follow-ups, and hand over qualified leads to Consultants</li>
	<li>Follow sales process, call flow, and response time standards</li>
</ul>

What You’ll Get

<ul>
	<li>Hands-on sales experience with real local business prospects</li>
	<li>Continuous coaching, call reviews, and roleplay sessions</li>
	<li>Opportunity to grow into a full-closing Local Business Consultant</li>
	<li>Exposure to productized sales in a professional sales environment</li>
</ul>

Sales Advisor

<ul>
	<li>Identify and acquire new customers (B2C &amp; B2B) as well as partnership opportunities</li>
	<li>Generate leads through networking, event activations, sponsorships, outreach, and market research</li>
	<li>Build and maintain strong relationships with clients and key stakeholders</li>
	<li>Develop business proposals, presentations, and sales pitches</li>
	<li>Negotiate contracts and successfully close deals</li>
	<li>Monitor market trends and competitor activities</li>
	<li>Collaborate closely with sales, marketing, and operational/center teams</li>
</ul>

Course Consultant Jakarta Utara

Responsibilitites:

<ul>
	<li>Identify and acquire new customers (B2C &amp; B2B) as well as partnership opportunities</li>
	<li>Generate leads through networking, event activations, sponsorships, outreach, and market research</li>
	<li>Build and maintain strong relationships with clients and key stakeholders</li>
	<li>Develop business proposals, presentations, and sales pitches</li>
	<li>Negotiate contracts and successfully close deals</li>
	<li>Monitor market trends and competitor activities</li>
	<li>Collaborate closely with sales, marketing, and operational/center teams</li>
</ul>

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