PT Prima Karya Sarana Sejahtera (PKSS) merupakan anak perusahaan Yayasan Kesejahteraan Pekerja Bank Rakyat Indonesia (YKP BRI) dan Dana Pensiun BRI. Berdiri sejak tahun 1999, PT PKSS terus berkembang sebagai perusahaan terbaik di bidang jasa pengelolaan Sumber Daya Manusia melalui berbagai layanan solusi yang inovatif sesuai kebutuhan perusahaan Anda dan mengikuti perkembangan zaman. PKSS mendukung perusahaan Anda untuk terus tumbuh berkelanjutan melalui layanan solusi Sumber Daya Manusia terpadu dengan jaringan kerja yang tersebar di seluruh Indonesia.

PT. Prima Karya Sarana Sejahtera

<ul>
	<li>menjawab panggilan dari nasabah</li>
	<li>bertanggung jawab untuk memberikan jawaban akurat atas pertanyaan pelanggan</li>
	<li>mengatasi masalah dari keluhan pelanggan</li>
	<li>menangani keluhan nasabah dengan cepat dan tepat</li>
	<li>melakukan komunikasi via telepon dengan baik dan sopan kepada nasabah</li>
</ul>

Contact Center

We believe that the best and most successful people are 'students' of their fields who are find happiness in the constant pursuit of growth, professionally and personally - a lifelong learner. The faster the world around us changes, the more important it is to be a lifelong learner in order to stay competitive.

Lifelong learning comprises four soft skills (Communication, Critical Thinking, Collaboration, Creativity) and four mindset attributes (Curiosity, Initiative, Persistence, Adaptability). All of these are relevant across disciplines and professions.

Gentem Indonesia Lifelong Learning (GILL) Group's mission is to cultivate lifelong learning from an early age in order to increase the competitiveness of Indonesians. GILL delivers premium, efficacious learning outcomes through exclusive partnerships with world-leading content providers and is heavily technology-enabled under separately branded businesses - Wall Street English, Genstarkids, and INDIES (Independent International Education Solutions).

GILL Group was established with the acquisition of the Wall Street English Indonesia business in 2016 and now has over 5,000 active members learning online and in-center across its 11 locations. Genstarkids was launched in October 2025 with the first studio in Bintaro and the second in Cikarang. INDIES was soft-launched in June 2024.

GILL also provides IELTS test prep courses as well as business english courses (professional skills) to both retail and corporate customers. Our corporate customers include blue-chip multinational companies as well as large local conglomerates.

Gentem Indonesia Lifelong Learning Group

🌟 We're Hiring: Center Manager 🌟

Are you a dynamic leader with a passion for sales and creating exceptional customer experiences? Do you thrive in a fast-paced environment, balancing sales performance with operational excellence? If you’re a results-driven manager who knows how to lead a team to success, Gentem wants YOU! 
 

✨ What You’ll Be Doing:

<ul>
	<li>Drive Sales Performance – Lead the center team to consistently achieve and exceed sales targets while optimizing resources.</li>
	<li>Ensure Exceptional Member Experience – Oversee daily operations, ensuring the center maintains high standards of cleanliness, service quality, and overall customer satisfaction.</li>
	<li>Develop and Coach the Team – Mentor and support team members, equipping them with the skills to succeed in sales and customer service.</li>
	<li>Optimize Center Operations – Manage processes efficiently to create a smooth, engaging, and welcoming environment for both customers and staff.</li>
</ul>

 

🎉 Why You’ll Love Working Here:

<ul>
	<li>Career Growth: We love promoting from within! Your hard work will be recognized, and there’s always room to grow.</li>
	<li>Competitive Salary &amp; Benefits: Competitive pay, health insurance, and other perks.</li>
	<li>A High-Performance Culture: Join a team that thrives on challenges, rewards ambition, and pushes boundaries.</li>
	<li>Job Security: No layoffs in the past three years—we’re a company you can count on.</li>
	<li>Collaborative Work Environment: Work alongside talented, driven individuals in a culture built on teamwork and communication.</li>
</ul>

 

🌍 About Gentem:

At Gentem Lifelong Learning, we empower people through education, opening doors to new opportunities. As the parent company of Wall Street English Indonesia, Genstarkids, and Indies, we uphold the values of Family, Integrity, and Excellence, fostering a culture of collaboration, trust, and outstanding results. Committed to lifelong learning, we create opportunities for growth at every stage of life. If you’re passionate about making an impact, you’ll fit right in.

 

💪 Ready to Make an Impact? 
If you’re a driven leader with the ability to inspire and deliver, apply now and help us shape the future of education in Indonesia!

Center Manager

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Carry out and coordinate activities related to industrial collaboration, including building and maintaining partnerships with companies and industry stakeholders</li>
	<li>Support the development and implementation of student and alumni career development programs, such as internships, job placements, career talks, workshops, and recruitment events</li>
	<li>Facilitate collaboration between industry partners and internal stakeholders to enhance student employability and career readiness</li>
	<li>Assist in planning, executing, and evaluating career development initiatives aligned with institutional goals</li>
</ul>

Industry Cooperation and Career Support_Universitas Multimedia Nusantara

Holding BUMN Danareksa adalah instrumen strategis Pemerintah Republik Indonesia yang berperan sebagai holding transformasi dan investasi atas
lebih dari 40 perusahaan multisektor di bawah kepemilikan langsung dan tidak langsung dengan total aset sebesar Rp60 triliun dengan tujuan untuk
meningkatkan skala bisnis menjadi perusahaan berkinerja tinggi dengan tata kelola unggul yang berkontribusi signifikan bagi perekonomian dan
masyarakat.

Danareksa.

1. Perencanaan Keuangan Strategis: Mengembangkan dan mengimplementasikan rencana keuangan jangka panjang, termasuk proyeksi pendapatan, pengeluaran, dan kebutuhan modal

2. Berkontribusi dalam penyusunan dan pengumpulan data, kertas-kertas RKAP dan RJPP

3. Pengelolaan Struktur Permodalan: Memastikan struktur modal yang optimal dengan mengelola sumber pendanaan, termasuk ekuitas dan utang, untuk mendukung pertumbuhan perusahaan

4. Analisis Investasi: Mengevaluasi peluang investasi, merger, dan akuisisi yang potensial untuk meningkatkan nilai perusahaan

5. Manajemen Risiko Keuangan: Mengidentifikasi, menilai, dan mengelola risiko yang terkait dengan proyek dan keputusan keuangan perusahaan

6. Penyusunan Laporan Keuangan: Menyediakan laporan keuangan yang akurat dan tepat untuk pengambilan keputusan strategis oleh manajemen puncak

7. Negosiasi dan Hubungan dengan Lembaga Keuangan: Mengelola hubungan dengan bank, investor, dan lembaga keuangan lainnya untuk memaksimalkan akses terhadap pendanaan dan mendukung proyek strategis

8. Kepatuhan dan Tata Kelola: Memastikan bahwa semua kegiatan departemen corporate finance sesuai dengan peraturan dan standar akuntansi yang berlaku

9. Bertanggung jawab untuk menetapkan strategi, kebijakan, dan pedoman Manajemen Risiko yang sesuai dengan visi dan tujuan perusahaan, serta memastikan penerapan standar dan kepatuhan di seluruh unit/divisi perusahaan

10. Memeriksa dan meriview hasil pekerjaan dari team dibawahnya

Kepala Departemen Corporate Finance Kawasan Industri Terpadu Batang (KITB)

<ul>
	<li>Legal Document Review and Preparation: 
	a. Drafting, reviewing, and examining legal documents such as contracts, cooperation agreements, MoUs, and other business documents. 
	b. Ensuring the legality of documents in accordance with applicable laws and regulations.</li>
	<li>Legal Compliance: 
	a. Ensuring the company complies with all relevant regulations, laws, and legal policies. 
	b. Monitoring regulatory changes that may impact company operations.</li>
	<li>License Management: 
	a. Managing company-related licensing documents, including applications, renewals, and extensions. 
	b. Coordinating with relevant parties to ensure a smooth licensing process.</li>
	<li>Operational Legal Support: 
	a. Providing legal advice to other departments regarding the legal aspects of company operations. 
	b. Assisting in resolving legal disputes, both internally and externally.</li>
	<li>Legal Archiving and Documentation: 
	a. Managing the legal document archiving system to ensure data accessibility and security. 
	b. Preparing periodic legal and licensing reports for internal company needs.</li>
</ul>

Business Legal Officer at PT Kawasan Industri Terpadu Batang (KITB)

Assyifa Learning Center menjadi mitra bimbingan belajar yang profesional untuk mewujudkan murid yang cerdas dan berakhlak.


CV. Assyifa Learning Center

<ol>
	<li>Mengembangkan &amp; mengimplementasikan kebijakan serta prosedur SDM</li>
	<li>Mengelola administrasi SDM termasuk penggajian, kontrak &amp; absensi</li>
	<li>Mengelola pelatihan &amp; pengembangan karyawan</li>
	<li>Mengawasi manajemen kinerja &amp; evaluasi karyawan</li>
	<li>Mengelola proses rekrutmen &amp; seleksi karyawan baru</li>
</ol>

Human Resources Development (HRD)

Penguasaan:Proses pengolahan air bersih &amp; air limbah , Desain dasar dan evaluasi kinerja WTP/WWTP, Pengendalian kualitas air

Pemahaman regulasi: Peraturan lingkungan hidup (KLHK), Baku mutu air limbah, Perizinan lingkungan (UKL-UPL/AMDAL)

Kepala Departemen Water & Waste Water Kawasan Industri Terpadu Batang member of PT Danareksa Persero

1. Pengembangan Strategi Penjualan:

<ul>
	<li>Merancang dan mengimplementasikan strategi penjualan yang efektif untuk mencapai target revenue pada segmen retail dan komersial.</li>
	<li>Menganalisis tren pasar dan kebutuhan pelanggan untuk mengidentifikasi peluang penjualan baru.</li>
	<li>Mengelola pipeline penjualan dan memastikan proses negosiasi berjalan efektif</li>
</ul>

 

2. Pengelolaan Tim Penjualan:

<ul>
	<li>Memimpin, melatih, dan memotivasi tim sales untuk mencapai target individu dan tim.</li>
	<li>Melakukan evaluasi kinerja dan memberikan bimbingan kepada anggota tim untuk meningkatkan efektivitas.</li>
</ul>

 

3. Manajemen Hubungan Pelanggan:

<ul>
	<li>Mengembangkan dan memelihara hubungan baik dengan pelanggan retail dan komersial utama untuk memastikan kepuasan pelanggan dan meningkatkan loyalitas.</li>
	<li>Mengelola negosiasi dengan klien dan menyusun kontrak yang menguntungkan bagi perusahaan.</li>
</ul>

 

4. Pemantauan Kinerja Penjualan:

<ul>
	<li>Menganalisis laporan penjualan, tren pasar, dan kinerja tim untuk menentukan area yang membutuhkan perbaikan.</li>
	<li>Mengelola anggaran departemen dan mengoptimalkan penggunaan sumber daya.</li>
</ul>

 

5. Kolaborasi Antar Departemen: Bekerja sama dengan departemen lain seperti marketing, produksi, dan logistik untuk memastikan ketersediaan produk dan kelancaran operasional penjualan.

6. Bertanggung jawab untuk menetapkan strategi, kebijakan, dan pedoman Manajemen Risiko yang sesuai dengan visi dan tujuan perusahaan, serta memastikan penerapan standar dan kepatuhan di seluruh unit/divisi Perusahaan

7. Melakukan identifikasi, pengelolaan, pelaporan, kontrol dan evaluasi mitigasi risiko secaraberkala dengan memperhatikan target dan kebijakan risiko sesuai alur proses bisnis dan faktornya serta memperhatikan aspek risiko dalam setiap keputusan dan ikut 
dalam program pengembangan budaya risiko.

Kepala Departemen Retail & Commercial Sales at PT Kawasan Industri Terpadu Batang member of PT Danareksa

English 1 (Previously EF English First) SWARA Group opened its first franchise center in Pluit, North Jakarta in 1997. 27 years later, English 1 Swara continues to be the largest group in the Greater Jakarta region, having 19 Centers in the city and its surrounding area. We currently have 9 Centers in the capital city of Jakarta, 6 in the thriving suburb of Tangerang, 4 in the satellite city of Bogor, and 1 in Depok. With a dynamic and expanding team, we established our own Head Office in Tangerang area to help support our English 1 Centers in continuing to grow as the leading provider of English language education in Indonesia.

English 1 Swara Group

<ul>
	<li>Melakukan outbound call untuk menawarkan program English 1</li>
	<li>Follow up database leads &amp; maintain hubungan dengan calon siswa/ortu</li>
	<li>Capai target call,appointment,visit/showup, dan penjualan harian &amp; mingguan</li>
	<li>Input data hasil call secara akurat ke sistem database</li>
	<li>Memberikan informasi event, promo, atau aktivitas center</li>
	<li>Aktif bekerja sama dengan tim center untuk meningkatkan hasil konversi</li>
</ul>

 

Placement :

<ul>
	<li>Head Office Alam Sutera</li>
	<li>English 1 Taman Yasmin Bogor</li>
	<li>English 1 Tebet</li>
</ul>

Telephone Skills

Salesforce

Sales and Marketing Knowledge

Multi-line Telephone Systems

Closing Sales

Telemarketing

<ul>
	<li>Melakukan follow-up secara aktif terhadap calon siswa/ Orang tua melalui Call, dan Walk-in.</li>
	<li>Melakukan konsultasi kepada calon siswa/orang tua untuk memahami kebutuhan belajar mereka.</li>
	<li>Bekerja sama dengan tim akademik dan marketing untuk mencapai target center.</li>
	<li>Memberikan pengalaman belajar terbaik kepada murid dan orang tua murid selama kursus di EF center.</li>
	<li>Membangun dan menjaga hubungan baik dengan calon siswa serta pelanggan existing.</li>
	<li>Menjelaskan program, metode pengajaran, dan keunggulan English 1 dengan jelas dan persuasif.</li>
</ul>

Placement Jakarta :

<ul>
	<li>AEON Mall Tanjung Barat</li>
	<li>Tanjung Duren</li>
	<li>Green Sedayu Mall</li>
	<li>Pantai Indah Kapuk</li>
</ul>

Placement Bogor &amp; Depok :

<ul>
	<li>Taman Yasmin</li>
	<li>Pajajaran</li>
	<li>AEON Mall Sentul</li>
	<li>Cibinong</li>
	<li>Cinere, Depok</li>
</ul>

Customer Relation Officer Jakarta & Bogor Area

PT Peruri Digital Security  (selanjutnya disebut  PDS ) adalah anak perusahaan dari  Perum Percetakan Uang Republik Indonesia  ( Perum Peruri ) yang didirikan pada tanggal 15 September 2011 berdasarkan Akta Notaris No. 22, bertepatan dengan peringatan 40 tahun Peruri. Pendirian ini merupakan respons strategis atas perkembangan teknologi informasi dan komunikasi yang mengubah secara fundamental cara masyarakat bertransaksi, mengelola data, dan mengamankan dokumen

Sebagai perusahaan induk yang memiliki mandat untuk mencetak dokumen negara dan dokumen bernilai tinggi, Peruri melihat urgensi untuk melakukan diversifikasi usaha melalui penguatan kapabilitas digital. PDS menjadi wahana strategis untuk memastikan Peruri dapat beradaptasi dan tetap relevan dalam menghadapi era digitalisasi global yang bergerak cepat. Saat ini, 99,78% saham PDS dimiliki oleh Peruri, dengan fokus utama pada pengembangan seperti:

Solusi Keamanan Digital
- Certificate Authority (CA) dan Tanda Tangan Elektronik
- Smart Card dan Sistem Otentikasi Digital
- Produk Digital Berbasis Keamanan Tertinggi
- Sistem Pembayaran dan Digital Identity
- Layanan Berbasis Blockchain dan Artificial Intelligence

PT Peruri Digital Security (PDS)

<ul>
	<li>Mengelola aktivitas operasional harian Contact Center / Command Center, termasuk pengaturan shift, kehadiran, dan distribusi pekerjaan agen.</li>
	<li>Memastikan seluruh laporan, tiket, dan insiden pelanggan ditangani sesuai SLA dan prosedur yang berlaku.</li>
	<li>Melakukan monitoring dan eskalasi penanganan insiden ke tim teknis internal maupun pihak ketiga (vendor/mitra).</li>
	<li>Mengkoordinasikan penanganan insiden kritikal (major incident) secara cepat dan terstruktur.</li>
	<li>Melakukan quality control terhadap layanan agen, termasuk evaluasi kinerja dan kepatuhan terhadap SOP.</li>
	<li>Melaksanakan briefing, coaching, dan pembinaan kepada agen Contact Center / Command Center.</li>
	<li>Menyusun dan menyampaikan laporan operasional harian, mingguan, dan bulanan kepada atasan.</li>
	<li>Menjadi penghubung (liaison) antara Contact Center / Command Center dengan unit kerja lain (IT, Network, NOC, Project, Vendor).</li>
	<li>Mengidentifikasi peluang perbaikan proses dan memberikan rekomendasi peningkatan layanan (continuous improvement).</li>
	<li>Mendukung pengembangan dan optimalisasi penggunaan sistem CRM, ticketing, dan monitoring.</li>
</ul>

Team Leader Helpdesk Shifting By Project

By 2020, Seven Retail had established itself as a House of Brands, integrating multiple business units under a cohesive strategy focused on lifestyle services. One of these business units is Sparks Music, which operates under Sparks Education. Each venture is thoughtfully developed with the ambition to become a leader in its category, while upholding the company’s commitment to quality, accessibility, and bold innovation. Seven Retail’s mission is to make exceptional, high-quality lifestyle experiences accessible, empowering people to maximize their income and enjoy a higher standard of living.

Sparks Music is a children’s music education company that delivers a fun, structured, and internationally standardized learning experience through Indonesia’s first Adventure-Based Learning approach in music education. Sparks Music is dedicated to nurturing a lifelong love for music while developing comprehensive musical skills. This is supported by certified and experienced teachers, internationally recognized curricula, and close collaboration with parents.

Seven Retail - Sparks Music

- Oversee daily operational activities at the Center

- Achieve sales targets and drive Center growth

- Manage the team, evaluate performance, provide coaching, and build a positive workplace culture

- Prepare accurate reports on Center performance, finances, class activities, and marketing initiatives

- Ensure customer satisfaction and maintain strong relationships with members

Branch Manager

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

Responsibilities:

<ul>
	<li>Provide EF English Course complete information and consultation to potential students</li>
	<li>Work hand-in-hand with another department to provide a positive memorable learning experience</li>
	<li>Establish positive long-term relationships with all EF Customers as well as maintain the students’ database in the respective center</li>
	<li>Ensure good quality business in the respective center</li>
	<li>Creating an accountable sales management database</li>
</ul>

Course Consultant B2C Surabaya

Course Consultant B2C Jakarta

Our History PT. MASTERSYSTEM INFOTAMA (MSI) was established in July 1994. Through the long journey, Mastersystem has developed into one of the leading ICT infrastructures providers and dominates not only the enterprise banking market in Indonesia, but also in oil and gas, enterprise and telecommunication industry. Headquartered in Jakarta, MSI has branch office in Surabaya, East Java. MSI has more than 400 employees now with the majority are certified professionals. As our commitment to deliver high quality standard of services, we comply with ISO standard i.e. ISO 9001:2015 (Quality Management) and ISO/IEC 20000-1:2011 (IT Service Management) to serve our customers better. 1994 Establishment as a PC distributor 1996- 1999 Beginning of network and system integration business, Clients: 20 2004 Cisco Gold Partner, Microsoft Large Account Reseller, HP First Tier Partner, Clients: 60, 2009 Beginning of data driven solution era, Clients: 140 2011 Virtual Desktop Infrastructure 2013 - 2014 Security Analytics and Contact Center, Clients: 250 2016 Big Data Analytics and API Gateway, Clients: 500 2018 - Now Next Gen Technologies (AI, IoT), Focus on Intellectual Property, Clients: 1000+ Why Mastersystem Infotama Driven by technology powered business innovation and committed to bridge the gap between technology and business needs, we empowering business by building, integrating, and providing consultation the customers need. Proven track record of success selling in a highly competitive environment, Mastersystem Infotama offers decades of experience to deliver quality solutions and help your organization to stay on top of the market trends and strengthening your value propositions to keep growing. Awards & Recognitions Mastersystem Infotama - 2018 Infoblox Top ASEAN Partner of the Year Mastersystem Infotama - 2018 Cisco Most Innovative Partner of the Year Mastersystem Infotama - 2018 Cloudera Strategic Deal of the Year Mastersystem Infotama - 2018 Redhat Ready Partner of the Year Mastersystem Infotama - 2018 Cisco APJC Digital Innovation Award Mastersystem Infotama - 2017 Cisco Partner of the Year Mastersystem Infotama - 2017 Microsoft Country Partner of the Year Mastersystem Infotama - 2017 Citrix ASEAN Special Recognition Mastersystem Infotama - 2017 HP Fastest Growing Hybrid IT Corporate Reseller & PS Our Vision, Mission & Value Vision To be Indonesia leader in ICT industry. Mission Bring value to all the stakeholders. Empowering business with innovative technologies, solutions and services. Our Core Value E excellence T teamwork H honesty I innovation C competence

PT Mastersystem Infotama

<ul>
	<li>Design, implement, configure, and maintain F5 BIG-IP solutions (LTM, GTM/DNS, APM, ASM) to support business and application requirements.</li>
	<li>Manage and optimize load balancing, SSL offloading, and high availability (HA) configurations.</li>
	<li>Monitor network performance and ensure high availability, reliability, and security of network infrastructure.</li>
	<li>Perform troubleshooting and root cause analysis for network and F5-related issues.</li>
	<li>Configure and maintain network devices including routers, switches, firewalls, and VPN solutions.</li>
	<li>Implement and maintain network security policies and best practices.</li>
	<li>Collaborate with application, security, and infrastructure teams to support system integration and deployment.</li>
	<li>Manage SSL certificates, iRules, and security configurations on F5 devices.</li>
	<li>Perform system upgrades, patching, backup, and disaster recovery testing.</li>
	<li>Create and maintain technical documentation, network diagrams, and standard operating procedures (SOP).</li>
	<li>Provide technical support and participate in on-call rotation when required.</li>
	<li>Ensure compliance with company policies, industry standards, and security regulations.</li>
</ul>

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