CODE.ID was previously a business unit of INTEGRASI, a system integrator that also provided software services established in 1999. In 2014, CODE.ID becomes an independently run company which currently has around 100 passionate developers with a myriad numbers of skill sets. 

CODE.ID has been established since 1999 and became a publicly listed company in Jakarta Stock Exchange in 2001 - as PT Integrasi Teknologi Tbk. It was back to be a private company in 2007.


Our Success Stories:

We successfully developed, deployed, and supported Information Technology Infrastructure for Komisi Pemilihan Umum (KPU) or the National Election Commission in 2004. We developed the election application and also distributed, installed, and  supported (7x24 hour) two data centers and 8000 VPN connected personal computers in 5,000 locations in the cities, rural areas, and remote areas all over Indonesia.

Code.id

<ul>
	<li>Menggali, menganalisis, dan mendokumentasikan kebutuhan bisnis dari stakeholder.</li>
	<li>Menerjemahkan kebutuhan bisnis menjadi functional &amp; technical requirements yang jelas.</li>
	<li>Terlibat dalam pengembangan dan implementasi sistem terkait:</li>
	<li>Regulatory Reporting (Antasena &amp; SLIK)</li>
	<li>Data Warehouse (DWH), khususnya area Credit Card</li>
	<li>Berkolaborasi dengan tim IT (Developer, QA, Data Engineer) untuk memastikan solusi sesuai kebutuhan bisnis.</li>
	<li>Menyusun dokumen seperti Business Requirement Document (BRD) dan Functional Specification Document (FSD).</li>
	<li>Mendukung proses testing termasuk User Acceptance Test (UAT).</li>
	<li>Melakukan gap analysis antara sistem existing dan kebutuhan bisnis.</li>
	<li>Berkoordinasi dengan tim lintas fungsi termasuk compliance dan risk terkait regulasi perbankan.</li>
</ul>

IT Business Analyst  ex Banking

HDI is a Social Network Marketing organisation that offers a wide range of premium bee-based nutritional and skin care products as well as a unique opportunity to learn about entrepreneurship. Founded in Singapore in 1986 with its corporate headquarters in Indonesia, HDI today is present in 7 countries with subsidiaries in various industries such as finance, stock brokerage, outdoor advertising, property holdings, information technology and human resources.

PT Harmoni Dinamik Indonesia

<ul>
	<li>Design, develop, and deploy AI-based solutions to optimize systems, workflows, and customer experiences.</li>
	<li>Adapt and apply predictive models and machine learning algorithms to analyze customer behavior, trends, and operational data.</li>
	<li>Develop and maintain chatbots, automation tools, and other AI-powered features to enhance user engagement and personalization.</li>
	<li>Collaborate with cross-functional teams (engineering, product, data) to integrate AI solutions seamlessly into existing platforms and infrastructures.</li>
	<li>Monitor, evaluate, and fine-tune AI/ML models to ensure high performance, accuracy, and relevance over time.</li>
	<li>Apply AI techniques to data analytics, enabling automated insights, anomaly detection, and forecasting using structured and unstructured data.</li>
	<li>Integrate AI systems with data sources, including relational databases such as SQL Server, for real-time and batch data processing.</li>
	<li>Maintain and scale product recommendation engines using Google Cloud Platform (GCP) ML services.</li>
	<li>Stay current with advancements in Generative AI, LLMs, and emerging ML technologies (e.g. RAG, Agentic AI, MCP etc). </li>
</ul>

AI Engineer

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

Sebagai Customer Loyalty &amp; Engagement Specialist, kamu akan menjadi penggerak utama dalam membangun hubungan jangka panjang dengan pelanggan Gramedia Jalma. Selain mengoperasi Customer Service Desk, tanggung jawabmu melampaui layanan langsung, seperti merancang dan menjalankan program loyalitas pelanggan lintas kanal (offline dan online).

 

Mulai dari pembuatan newsletter, pengelolaan WhatsApp broadcast, hingga penyusunan strategi remarketing berbasis data pelanggan, kamu akan memastikan pelanggan merasa terhubung, dihargai, dan terus kembali berinteraksi dengan toko. Peran ini bekerja erat dengan Store Experience Coordinator dan Communication Strategist untuk memastikan setiap inisiatif engagement selaras dengan narasi brand dan Gramedia Jalma.

 

Key Responsibilities:

Customer Engagement &amp; Loyalty Programme Development

<ul>
	<li>Merancang dan mengimplementasikan program loyalitas pelanggan (poin, member privilege, event eksklusif), yang dapat mendorong customer engagement kepada brand.</li>
	<li>Menyusun newsletter, pesan WhatsApp, atau pengumuman program yang menarik dan relevan.</li>
	<li>Berkoordinasi dengan Store Experience Coordinator dan Communication Strategist dalam eksekusi program yang sesuai brand.</li>
</ul>

 

 

Customer Data &amp; Insight Management:

<ul>
	<li>Mengumpulkan dan menganalisis data pelanggan (frekuensi kunjungan, kategori pembelian, engagement rate).</li>
	<li>Mengelola database pelanggan untuk memastikan segmentasi dan personalisasi komunikasi berjalan efektif.</li>
	<li>Mengidentifikasi tren perilaku pelanggan untuk menyusun strategi remarketing dan peningkatan kunjungan ulang.</li>
	<li>Membuat laporan bulanan tentang hasil program loyalitas dan rekomendasi pengembangan strategi pelanggan.</li>
</ul>

 

 

Customer Service Excellence:

<ul>
	<li>Menjadi wajah brand dalam memberikan layanan pelanggan yang ramah, informatif, dan solutif baik untuk pelanggan offline maupun online.</li>
	<li>Menangani pertanyaan, saran, dan keluhan pelanggan secara profesional melalui berbagai kanal: langsung di toko, WhatsApp Business, dan Direct Messages (Instagram atau platform digital lainnya).</li>
	<li>Menindaklanjuti setiap pertanyaan atau komplain dengan cepat, akurat, dan sesuai standar brand.</li>
	<li>Memberikan asistensi untuk transaksi online, termasuk membantu pelanggan memahami alur pembelian, status pesanan, metode pembayaran, atau kendala teknis.</li>
	<li>Bekerja sama dengan tim operasional dan tim komunikasi untuk memastikan informasi yang diberikan konsisten, jelas, dan sesuai brand voice.</li>
</ul>

Customer Loyalty & Engagement Specialist Gramedia Jalma Melawai

ALEPH PROFILE:

Hello, we noticed you taking a peek.

It all started on a stormy day in May 2006. There was rain, there was thunder, there was lightning, and there was Aleph.

Aleph is a striking group of craftsmen specialised in strategy, design and technology. We work together to plan, write and produce internet, mobile, and desktop solutions for the most daring set of clients. Bold clients who see the future of user-centric experience and engage Aleph as their rocket fuel.

ALEPH CULTURE:

We’ve grown from a garage operation to a staff strength of 300 and growing across Singapore, Indonesia, Malaysia, Vietnam and Thailand; but we still maintain a boutique company feel and culture within each local market. This is what bonds us and yet frees us enough to apply our unique talents, to deliver functional and flexible solutions, to dream big and to make it happen within this part of the world.

First discovered in 2006 the Alephian is a rare species. As a highly collaborative species, the Alephian loves to gather together and exercise great creativity to accomplish large difficult projects for its counter part in the natural hierarchy: “the client”.

The Alephian’s natural habitat is in the mobile and internet space where its nimble fingers and outstanding control of Wacom pens creates beautiful websites, apps, and campaigns.

A peculiar characteristic is the Alephian ability to communicate relevant information consistently. This is highlighted by a Friday morning tradition where they gather around food and exchange knowledge. This appears to be an effort to become a better group of species.

When not at work, Alephians can be found enjoying Southeast Asia’s beautiful resorts and beaches, planning a theme party or cycling together. And if you ever walk by, put your hand up. Alephians love giving high fives.

Aleph Labs

At Aleph, we design human-centered digital solutions by combining strategy, technology, and creativity. We work closely with clients, treating their business as our own, to align on goals and drive strategic initiatives through research, data, and insights to solve business challenges.

Currently, we are pushing initiatives across the organization to provide strategic advisory on the following topics:

<ul>
	<li>User Experience: Strategize App or Web experiences that best fit and build the user mental model, and ensure its desirability (pleasant to use), viability (meet business objectives), and feasibility (can be executed).</li>
	<li>Customer Experience: Redesign customer experiences and journey maps, leverage customer behavior data and insights to create transformative digital interfaces.</li>
	<li>Product Development &amp; Management: Transform ideas into market-fit products that meet both user needs and business objectives, while guiding the entire product lifecycle—from concept to optimization.</li>
	<li>Growth &amp; Experimentation: Use data-driven strategies and experimentation to expand customer base, increase loyalty, and maximize lifetime value.</li>
	<li>Performance Evaluation &amp; Optimization: Analyze and forecast product KPIs, deliver actionable recommendations to drive growth, improve user engagement, and optimize overall performance.</li>
</ul>

As a Strategist, you will play a pivotal role in pushing new initiatives, with responsibilities including:

<ul>
	<li>Collaborating with Designers, Researchers, and Engineers to drive strategic initiatives and guide project direction in partnership with Project Leads.</li>
	<li>Collaborating with clients to understand their context, challenges, and business goals to sharpen our focus scope.</li>
	<li>Spearheading the team to conduct in-depth research and data analysis to uncover insights and solutions tailored to client challenges.</li>
	<li>Experimenting with new approaches and discovering best practices for effective problem-solving.</li>
	<li>Presenting discovered opportunities and solutions to our clients, engaging audiences from the working team to senior leadership.</li>
</ul>

Your Growth Opportunities 
As part of this role, you’ll have the chance to:

<ul>
	<li>Drive your own initiative, sharpen your leadership skills, and shape the project team direction, with the guidance of senior Strategists for advisory and consultation.</li>
	<li>Explore opportunities to provide strategic advisory on various topics, including but not limited to:
	<ul>
		<li>Digital Transformation &amp; Strategy: Redefine the role of digital in client's business and accelerate their transformation efforts.</li>
		<li>Business Projection &amp; Analysis: Project business outcomes, identify risks, and engage with senior management to discuss strategic pivots and implications.</li>
		<li>Market Positioning: Identify market opportunities, refine brand positioning to increase visibility and strengthen competitive advantage.</li>
		<li>Go-to-Market: Craft strategies to launch products and services to the right audience at the right time, from market positioning, messaging, and distribution channel selection.</li>
		<li>Digital Marketing &amp; Personalization: Optimize digital marketing programs across all channels, utilize analytics and precision targeting to create personalized one-to-one campaigns and journeys.</li>
		<li>New Ways of Working: Enable organisational changes and help clients transform into digital enterprises that scale effectively.</li>
		<li>Technology Assessment &amp; Improvements: Assess client’s digital system, technology architecture, SDLC process and methodologies to discover area of improvements for better reliability, security, and scalability</li>
	</ul>
	</li>
</ul>

Strategist

We’re a technology start-up/ spin-off from National University of Singapore. We are in a fast-growing industry (Education Technology) and at a scaling-up stage in 2020/ 21. We are a dynamic group of educators and technologists who hold the strong belief that the paradigm shift in education is happening right now, and digital technology – being the catalyst of this change – will completely transform how people learn and interact with each other. 

KooBits platform makes learning more effective through real-time teacher-parent-child engagement. KooBits platform uses its personalization technology and gamification to support students to learn on their own and at the same time use A.I. and big data to generate learning insights and make them visible to parents and teachers. KooBits also develops engaging and interactive learning content through its proprietary backend content production technology and processes. KooBits Math is the first subject released on the KooBits platform. This product is currently widely adopted in Singapore and the region, making it one of the top maths learning platforms in the industry. We invite you to join in the wave and be one of the change makers! 

KooBits Learning Pte Ltd

KooBits is an education technology platform that makes learning more effective through real-time engagement between teachers, parents, and students. Our platform uses personalization, gamification, AI, and data analytics to generate actionable learning insights.

The Role

We’re looking for a driven, curious, and down-to-earth Sales Account Manager to support our growing presence in the Philippines school market.

This role is ideal for an aspiring sales professional who wants to build a long-term career in sales while doing work that truly matters. You’ll be working closely with schools, educators, and internal teams to help schools successfully adopt KooBits and improve student learning outcomes.

We value individuals who are dynamic, who listen well, communicate clearly, and build trust over time. The role may involve local and regional travel, so you should be comfortable engaging with schools across different locations.

What You’ll Be Doing

<ul>
	<li>Build and manage strong relationships with a portfolio of school accounts in the Philippines.</li>
	<li>Understand school needs and recommend solutions that create real educational impact.</li>
	<li>Present KooBits’ products clearly and confidently via meetings, calls, and email.</li>
	<li>Respond promptly to enquiries, trial requests, and sales leads from schools.</li>
	<li>Guide schools through trials, onboarding, and long-term adoption.</li>
	<li>Work closely with teammates to deliver product training and ongoing support.</li>
	<li>Identify opportunities to grow existing accounts and generate new school leads.</li>
	<li>Gather feedback from educators and schools to help improve products and sales strategies.</li>
	<li>Stay updated on education and EdTech trends in the Philippines.</li>
	<li>Represent KooBits at education events and community engagements.</li>
</ul>

Who We’re Looking For

We care more about mindset, motivation, and potential than years of experience. You may be a great fit if you:

Are excited to start or grow a career in sales.

Care deeply about education and making a positive impact on students’ lives.

Are interested in how technology can improve teaching and learning.

Enjoy building relationships and working with people.

Are organized, proactive, and able to manage multiple accounts.

Communicate clearly and professionally.

Currently staying in Manila and is open to travel as part of the role.

Sales Account Manager for Philippines & Regional Schools

omnie is an operations and support partner that helps businesses run more efficiently through specialized service divisions. Through omnieCSR and omnieAccounting, we provide organizations with the customer support and financial infrastructure needed to grow with confidence.

At omnieCSR, we deliver outsourced customer support powered by a blend of AI technology and highly trained human agents. Our teams handle voice, SMS, email, live chat, social media, and messaging platforms, helping companies resolve issues quickly while creating positive experiences for their customers.

Through omnieAccounting, we provide reliable accounting and financial support that helps businesses stay organized, compliant, and informed. Our services give companies clearer visibility into their financial performance so they can make smarter operational and growth decisions.

By combining customer experience operations with financial support, omnie allows companies across a wide range of industries to streamline essential business functions while focusing on what matters most: building great products, serving their customers, and growing their business.

omnie

Responsibilities

Bookkeeping &amp; Financial Management

<ul>
	<li>Categorize and reconcile bank and credit card transactions</li>
	<li>Maintain accurate records in QuickBooks Online</li>
	<li>Perform monthly account reconciliations</li>
	<li>Maintain clean and organized financial records</li>
	<li>Assist with bookkeeping cleanup and historical corrections as needed</li>
	<li>Manage receipt/expenses tied to transactions</li>
	<li>Support year-end tax preparation and coordination with CPA</li>
</ul>

Financial Reporting &amp; Analysis

<ul>
	<li>Provide weekly and/or monthly financial reports</li>
	<li>Monitor cash flow and account balances</li>
	<li>Help identify spending trends, inefficiencies, and areas for improvement</li>
	<li>Assist with budgeting and financial planning initiatives</li>
	<li>Help establish systems for business goals such as debt payoff, reserve savings, and marketing budgets</li>
</ul>

Operational &amp; Strategic Support

<ul>
	<li>Recommend improvements to bookkeeping systems and workflows</li>
	<li>Help transition from a “Profit First” style setup to a more traditional bookkeeping structure if appropriate</li>
	<li>Answer questions regarding financial reports and bookkeeping processes</li>
	<li>Explain financial information clearly to non-accounting team members</li>
	<li>Assist with implementing better financial habits and procedures</li>
	<li>Possibly take on payroll in the long-term</li>
</ul>

 

<ul>
</ul>

Hours

<ul>
	<li>Tuesday: 9:00am - 12:00pm PST</li>
	<li>Friday: Flex between 5:00am - 10:00am PST</li>
</ul>

Kalibrr Job Search

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Customer Loyalty & Engagement Specialist Gramedia Jalma Melawai

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