Meditap didirikan pada tahun 2015 untuk menjawab kebutuhan pelayanan administrasi kesehatan terbaik di Indonesia. Dengan pengalaman bertahun-tahun yang telah terbukti dan dioperasikan oleh para profesional, kami berusaha memberikan layanan terbaik kepada mitra dan pengguna kami.

Vision
Menjadi perusahaan teknologi kesehatan dan kebugaran yang berpusat pada pelanggan, paling disukai dan terbesar di Indonesia. Di mana pengalaman pelanggan yang kami utamakan.

Mission
Berusaha terus menerus untuk menawarkan pengalaman kesehatan dan kesejahteraan yang paling mulus melalui sistem teknologi terintegrasi.

PT Teknologi Pamadya Analitika (Meditap)

- Policy administration process, corporate maintenance and plan benefit maintenance as per policy terms conditions 
- Setup Plan (Setup Processed) 
- Enrollment member process and membership card personalization 
- Prepare daily enrollment report and all related documents (docket, membership card, etc) to be sent to payer 
- Membership card stock maintenance including coordination with procurement dept 
- Maintenance of customer data, issuing health cards, overseeing smooth claim settlement process and handling grievances of the customers come under TPA’s responsibilities

Plan and Benefit

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

Sebagai Customer Loyalty &amp; Engagement Specialist, kamu akan menjadi penggerak utama dalam membangun hubungan jangka panjang dengan pelanggan Gramedia Jalma. Selain mengoperasi Customer Service Desk, tanggung jawabmu melampaui layanan langsung, seperti merancang dan menjalankan program loyalitas pelanggan lintas kanal (offline dan online).

 

Mulai dari pembuatan newsletter, pengelolaan WhatsApp broadcast, hingga penyusunan strategi remarketing berbasis data pelanggan, kamu akan memastikan pelanggan merasa terhubung, dihargai, dan terus kembali berinteraksi dengan toko. Peran ini bekerja erat dengan Store Experience Coordinator dan Communication Strategist untuk memastikan setiap inisiatif engagement selaras dengan narasi brand dan Gramedia Jalma.

 

Key Responsibilities:

Customer Engagement &amp; Loyalty Programme Development

<ul>
	<li>Merancang dan mengimplementasikan program loyalitas pelanggan (poin, member privilege, event eksklusif), yang dapat mendorong customer engagement kepada brand.</li>
	<li>Menyusun newsletter, pesan WhatsApp, atau pengumuman program yang menarik dan relevan.</li>
	<li>Berkoordinasi dengan Store Experience Coordinator dan Communication Strategist dalam eksekusi program yang sesuai brand.</li>
</ul>

 

 

Customer Data &amp; Insight Management:

<ul>
	<li>Mengumpulkan dan menganalisis data pelanggan (frekuensi kunjungan, kategori pembelian, engagement rate).</li>
	<li>Mengelola database pelanggan untuk memastikan segmentasi dan personalisasi komunikasi berjalan efektif.</li>
	<li>Mengidentifikasi tren perilaku pelanggan untuk menyusun strategi remarketing dan peningkatan kunjungan ulang.</li>
	<li>Membuat laporan bulanan tentang hasil program loyalitas dan rekomendasi pengembangan strategi pelanggan.</li>
</ul>

 

 

Customer Service Excellence:

<ul>
	<li>Menjadi wajah brand dalam memberikan layanan pelanggan yang ramah, informatif, dan solutif baik untuk pelanggan offline maupun online.</li>
	<li>Menangani pertanyaan, saran, dan keluhan pelanggan secara profesional melalui berbagai kanal: langsung di toko, WhatsApp Business, dan Direct Messages (Instagram atau platform digital lainnya).</li>
	<li>Menindaklanjuti setiap pertanyaan atau komplain dengan cepat, akurat, dan sesuai standar brand.</li>
	<li>Memberikan asistensi untuk transaksi online, termasuk membantu pelanggan memahami alur pembelian, status pesanan, metode pembayaran, atau kendala teknis.</li>
	<li>Bekerja sama dengan tim operasional dan tim komunikasi untuk memastikan informasi yang diberikan konsisten, jelas, dan sesuai brand voice.</li>
</ul>

Customer Loyalty & Engagement Specialist Gramedia Jalma Melawai

Customer Loyalty & Engagement Specialist Gramedia Jalma Semarang

Bumi Amartha Teknologi Mandiri or “AMARTEK” was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at "AMARTEK" is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry.

As an established technology-intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state-of-the-art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services.

At "AMARTEK", we guarantee rapid, reliable and robust information technology solutions that work. 

PT Bumi Amartha Teknologi Mandiri

<ul>
	<li>Manage end-to-end project delivery for IT / application / system implementation projects in banking environment.</li>
	<li>Lead project planning, execution, monitoring, controlling, and closing activities in accordance with agreed scope, timeline, and budget.</li>
	<li>Act as the main point of contact between business users, IT teams, vendors, and stakeholders.</li>
	<li>Gather, analyze, and document business and technical requirements clearly and accurately.</li>
	<li>Ensure proper implementation of Software Development Life Cycle (SDLC) including requirement, design, development, testing, UAT, deployment, and post go-live support.</li>
	<li>Coordinate with development, QA, infrastructure, security, and operations teams to ensure smooth project delivery.</li>
	<li>Monitor project progress, identify risks and issues, and provide proactive mitigation and solution.</li>
	<li>Ensure all deliverables comply with banking standards, security policies, and regulatory requirements.</li>
	<li>Coordinate with vendors and third parties to ensure alignment and timely delivery.</li>
	<li>Provide regular status updates and reporting to management and stakeholders.</li>
	<li>Support post-implementation activities including stabilization, knowledge transfer, and documentation handover.</li>
</ul>

IT Technical Delivery Manager

We provide property management entrepreneurs with financial clarity and operational insights to help them identify the key profit drivers in their business.

You manage properties like a pro and you might even be growing, but are you tracking the critical KPI's that will dictate whether or not you hit your long term growth goals? Hope and hard work are not a strategy! Let us help you turn your data into powerful insights that truly put you in the driver seat of your business future.

It all starts with a financial audit to understand exactly where you stand TODAY, and then a roadmapping session to define where you want to be tomorrow.

ProfitCoach, LLC

<ul>
	<li>Ideal Start Date: Immediately</li>
	<li>Hours of Work: Hourly, anticipated 40 hours/week</li>
	<li>Compensation: $7-$10/hour</li>
	<li>Status: Full-time position</li>
</ul>

 

This is a full-time, long-term remote role providing hands-on corporate accounting support for U.S. property management companies. To be considered for this role, applicants must have previous experience with Quickbooks.

After applying, please keep an eye on your email (including spam/junk folders), as some of our messages may land there.

Who We Are

ProfitCoach was founded on core Christian values that still guide us as we grow and continue to pursue excellence as property management thought leaders. We are grateful for the unique opportunities we’ve been afforded as a company that have led us on a consistent growth trajectory in our industry, and we are thankful for the amazing clients who have trusted us to come alongside them in their own business journey. Our team thrives in a completely remote work environment through high productivity and an emphasis on coaching and professional growth.

Who We Are Looking For

We are looking for A-players, ready to jump into a thriving, entrepreneurially-driven company that has become the leader in our industry. We value people who are honest, coachable, invested, and willing to give their best to their clients and team. We appreciate growth mindsets, courage, candor, gratitude, and the entrepreneurial spirit that define our fully remote team of professionals. We seek new team members who are all in for the next steps of company growth!

Mission of the Role

The objective of this position is to deliver the ProfitCoach Experience (owning the outcome, ease of doing business, and extraordinary service) to ProfitCoach clients through quality assurance reviews, client relationship and account management that delivers accurate, timely, and efficient full-service accounting, while also maintaining an awareness of the unique needs and profit-growing/stewardship opportunities of each individual client.

Job Purpose

The purpose of the Corporate Accounting Specialist is to “Own the Outcome” of certain aspects of our monthly financial review process for our accounting clients. As well as assist in any activities related to bank feed updates, bank reconciliations, payroll recording, client communications, and client accounting clean-up projects.

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Plan and Benefit

Customer Loyalty & Engagement Specialist Gramedia Jalma Melawai

Customer Loyalty & Engagement Specialist Gramedia Jalma Semarang

IT Technical Delivery Manager

Corporate Accounting Specialist: Monthly Close Processor