PT Reycom Document Solusi (RDS) is a corporation that consists of several companies working collaboratively in order to meet the need for digital solutions. RDS Group was created in 2003 in Jakarta under RDS has been expanded in establishing subsidiaries with the same business focus that provides a wide range of Integrated IT-based business management solutions in Indonesia and Asia. RDS Group has grown into 4 pillars of business focus: Business Process Outsourcing (BPO), System Integration, Printing and Creative Services, and Healthcare Management. As we accelerate our business growth, we recognize our greatest asset is our Human Resources. We invite motivated and experienced professionals to join our dynamic team and contributor to our success. Explore an exciting career at RDS, where opportunities and excellence converge.

Reycom Document Solusi (RDS Group)

Job Description

 

<ul>
	<li>Membuat desain grafis untuk kebutuhan media sosial (Instagram, TikTok, LinkedIn), materi promosi digital, banner, poster, dan media komunikasi perusahaan.</li>
	<li>Memproduksi, mengedit, dan mengemas konten video untuk berbagai platform digital, termasuk video pendek (Reels, TikTok, Shorts) maupun video perusahaan.</li>
	<li>Berkolaborasi dengan tim Marketing dan pihak terkait dalam mengembangkan konsep visual serta materi promosi yang menarik.</li>
	<li>Mengelola dan mengarsipkan aset digital perusahaan, seperti desain, foto, video, dan elemen grafis agar tersusun dengan baik.</li>
	<li>Memastikan seluruh materi visual yang dihasilkan sesuai dengan identitas dan standar branding perusahaan.</li>
</ul>

Marketing Communication Staff

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Menjalankan campaign digital</li>
	<li>Mengelola penjualan B2B dan B2B2C</li>
	<li>Melakukan riset pasar dan analisis kompetitor</li>
	<li>Bekerjasama dengan tim lain untuk pengembangan produk</li>
	<li>Menganalisis Google Analytics</li>
	<li>Merancang dan mengeksekusi A/B testing untuk mengoptimalkan fitur produk</li>
</ul>

Marketing Communication Officer KONTAN

Sebagai Communication Coordinator , kamu akan bertanggung jawab untuk membangun dan menjaga hubungan strategis dengan komunitas kreatif, brand, dan influencer yang sejalan dengan audiens toko—para pencari pengalaman unik, early adopters, dan pelanggan loyal yang menghargai kreativitas serta relevansi.

Peran ini berfokus pada menarik lebih banyak pengunjung ke toko dan membangun loyalitas pelanggan melalui program kolaboratif, event menarik, dan aktivitas komunitas yang relevan, serta pengelolaan media sosial yang engaging. Kamu akan mengelola promosi acara, menjalin kemitraan yang berdampak, serta memastikan engagement komunitas tetap kuat melalui berbagai kanal publik dan digital. Dengan keterampilan komunikasi yang efektif, kemampuan beradaptasi, dan pendekatan yang solutif, kamu akan menciptakan pengalaman yang tidak hanya meningkatkan brand awareness, tetapi juga menjadikan toko sebagai destinasi utama bagi komunitas kreatif.

 

Key Responsibilities:

1. Membangun &amp; Menjaga Hubungan Strategis

<ul>
	<li>Mengembangkan kemitraan dengan komunitas kreatif, brand, influencer, dan tokoh yang relevan dengan audiens toko.</li>
	<li>Menjalin komunikasi aktif untuk memastikan kolaborasi jangka panjang yang berdampak.</li>
	<li>Mengidentifikasi peluang kerja sama yang bisa meningkatkan traffic dan engagement toko.</li>
</ul>

 

2. Mengelola Program &amp; Event Komunitas

<ul>
	<li>Merancang dan menjalankan event interaktif, program komunitas, serta aktivasi toko yang menarik minat pelanggan.</li>
	<li>Mengoordinasikan detail acara dan memastikan setiap event memberikan pengalaman yang relevan bagi audiens.</li>
	<li>Memastikan promosi acara dilakukan dengan baik melalui berbagai kanal komunikasi.</li>
</ul>

 

3. Strategi &amp; Manajemen Media Sosial

<ul>
	<li>Mengembangkan strategi media sosial toko untuk memperkuat positioning sebagai pusat kreativitas.</li>
	<li>Mengawasi dan merancang konten yang engaging, relevan dengan komunitas, serta mendorong partisipasi pelanggan.</li>
	<li>Berkolaborasi dengan tim kreatif dan pemasaran untuk memastikan narasi brand konsisten di semua platform.</li>
</ul>

 

4. Meningkatkan Brand Awareness &amp; Customer Loyalty

<ul>
	<li>Memastikan semua inisiatif komunitas berkontribusi terhadap peningkatan traffic dan retensi pelanggan.</li>
	<li>Mengumpulkan dan menganalisis data engagement komunitas untuk mengoptimalkan strategi dan program yang dijalankan.</li>
	<li>Memastikan toko tetap relevan di mata komunitas dengan beradaptasi terhadap tren dan kebutuhan pelanggan.</li>
</ul>

Communication Coordinator Gramedia Jalma Semarang

PT. DANS MULTI PRO sebuah perusahaan Teknologi Informasi (Information Technology), saat ini kami mengkhususkan diri sebagai sebuah perusahaan penyedia solusi layanan TI di semua sektor industri. Solusi layanan TI yang kami hasilkan akan membantu perusahaan dalam menganalisa implikasi bisnis, biaya, dan peraturan yang ada untuk menghasilkan suatu roadmap teknologi yang digunakan oleh perusahaan tersebut.

Pengalaman kami menunjukkan bahwa dengan menyediakan lingkungan kerja yang nyaman dan menantang bagi para pegawai kami, berbagai inovasi akan muncul untuk menghasilkan suatu produk yang berkualitas. Tangan tangan karyawan profesional kami terus menghasilkan inovasi untuk memenuhi kepuasan pelanggan

Selain memiliki tim profesional untuk membantu pelanggan, kami pun membangun aliansi strategis dengan sejumlah partner teknologi nasional, regional, maupun global untuk memperkuat penawaran solusi kami.

Dans Multi Pro

<ul>
	<li>Act as key project team members charged with the analysis of user and technical requirements, specifications development, solution design and development, and in some environments may consult on testing and deployment processes.</li>
	<li>Track and record project progress and communicate with all related stakeholders to check and update for any issue, impediment, and call out.</li>
	<li>Bridging the communications across all stakeholders (Business team, IT Tower, Dev team, and other related teams) and facilitate/accommodate meetings/communications with related project stakeholders when needed in order to achieve project goals or project resolutions.</li>
	<li>Provide and present project report/presentation to all related stakeholders on managerial level and confirm the latest updates on the project to get the final project report/presentation which will be presented to the VP level.</li>
	<li>Deliver the complete technical solutions to clients and take responsibility for the standards of work, project sign off and client satisfaction.</li>
</ul>

Solution Architect

BOSNET is an FMCG (Fast-Moving Consumer Goods) super-apps and ecosystem provider with two primary business facets: selling distribution super-apps and offering an ecosystem for FMCG principals to enhance their order-generation and logistics. The services provided include e-payment, pay-later options, advertising, market insights, and back-office solutions. Currently, our ecosystem processes over IDR 50 trillion worth of transactions annually.

BOSNET Distribution Indonesia

<ul>
	<li>Developing project plans, goals, and budgets; identifying resources needed</li>
	<li>Developing schedules and methods for measuring results</li>
	<li>Guiding and performing strategic analysis for the project</li>
	<li>Organising and managing all phases of the project to ensure on-time completion</li>
	<li>Assembling and coordinating project team members; assigning individual responsibilities</li>
	<li>Preparing requests for proposals and conducting all necessary meetings to facilitate selection of project services and products</li>
	<li>Planning and overseeing the preparation and dissemination of project communications.</li>
</ul>

IT Project Manager

Starting an unincorporated business in 1996, Simbadda Group has been distributing high quality consumer electronics throughout Indonesia. The business unit has started to form a corporate business since 2002.

One of our leading brands is SIMBADDA, which is known by the Indonesian people as a pioneer of speakers, cases and power supplies. We are also involved in the distribution of premium gadget accessories and PC components. Simbadda Group will continue to expand its distribution business to grow in the consumer electronics industry in Indonesia.

Simbadda Group always upholds the value of honesty, among others: honesty of quality,  honesty of cooperation in business and trying to establish cooperation with all partners  throughout Indonesia. 

Currently, Simbadda Group is expanding towards digital transformation that is looking for  enthusiastic, passionate, ambitious individuals to be part of us. 


Simbadda Group

1. Brand Strategy &amp; Positioning

<ul>
	<li>Develop and strengthen brand identity, positioning, and market differentiation across all product categories and business channels.</li>
	<li>Ensure brand strategy aligns with commercial objectives, target audience, and long-term business growth.</li>
	<li>Maintain strong brand consistency across online, offline, retail, and distributor touchpoints.</li>
	<li>Build competitive market positioning and improve brand perception.</li>
</ul>

2. Campaign &amp; Brand Activation

<ul>
	<li>Plan and execute brand campaigns including product launches, festive campaigns, grand openings, exhibitions, and strategic promotions.</li>
	<li>Develop integrated brand activation strategies across retail, digital, and channel marketing.</li>
	<li>Coordinate with Digital Marketing, Retail Marketing, and Creative teams for campaign execution.</li>
	<li>Monitor campaign effectiveness and optimize brand engagement performance.</li>
</ul>

3. Product &amp; Packaging Branding

<ul>
	<li>Oversee branding strategy for product launches, packaging design direction, manuals, and product presentation materials.</li>
	<li>Ensure product branding reflects market positioning and strengthens customer trust.</li>
	<li>Collaborate with Product, Sales, and Creative teams to improve product presentation and shelf impact.</li>
	<li>Maintain consistency in product communication and packaging standards.</li>
</ul>

4. Social Media – Organic &amp; Content

<ul>
	<li>Lead organic social media strategy across platforms to strengthen brand awareness and customer engagement.</li>
	<li>Develop content direction, storytelling, and communication strategy for brand channels.</li>
	<li>Ensure strong consistency in messaging, visual identity, and customer interaction.</li>
	<li>Support community engagement and long-term organic audience growth.</li>
</ul>

5. Brand Performance Monitoring

<ul>
	<li>Monitor brand health, awareness, campaign performance, and customer perception across channels.</li>
	<li>Analyze market trends, competitor positioning, and customer feedback to improve brand strategy.</li>
	<li>Provide performance reports and strategic recommendations to management.</li>
	<li>Improve brand ROI and long-term brand equity.</li>
</ul>

6. Partnership &amp; Collaboration

<ul>
	<li>Build strategic partnerships with key accounts, distributors, communities, media partners, and brand collaborators.</li>
	<li>Manage co-branding opportunities, sponsorships, influencer partnerships, and external collaborations.</li>
	<li>Strengthen market reach through strategic alliances and brand visibility programs.</li>
	<li>Ensure partnerships support both brand growth and commercial objectives.</li>
</ul>

Brand Marketing Manager

Krakatau Posco is a Joint Venture Company between PT Krakatau Steel (Persero) Tbk, Indonesia and POSCO Korea. We are now preparing to expand our business to support 10 million ton steel industry cluster in Cilegon. We are ready to serve Indonesian Steel Market and become the leading Integrated Steel Mill in South-East Asia. Be a part of our team in making history!

PT Krakatau Posco

<h2>What you'll be doing</h2>

<h3>1. End-to-End Accounting Operations</h3>

<ul>
	<li>Prepare and post journal entries, accruals, and adjustments</li>
	<li>Maintain and reconcile general ledger accounts</li>
	<li>Execute month-end and year-end closing activities</li>
	<li>Manage fixed assets, intercompany transactions, and AP/AR support</li>
</ul>

<h3>2. Financial Reporting</h3>

<ul>
	<li>Prepare full set of financial statements</li>
	<li>Prepare Notes to Financial Statements in compliance with applicable standards</li>
	<li>Support external and internal audit engagements</li>
</ul>

<h3>3. ICFR Compliance</h3>

<ul>
	<li>Maintain basic understanding and compliance with ICFR framework</li>
	<li>Execute and document key controls with proper supporting evidence</li>
	<li>Assist in control testing and self-assessment activities</li>
	<li>Identify and escalate control gaps or deficiencies</li>
</ul>

<h3>4. General</h3>

<ul>
	<li>Collaborate with cross-functional teams</li>
	<li>Identify opportunities for process improvement</li>
	<li>Support ad-hoc tasks as assigned by management</li>
</ul>

Auditing and Compliance

Financial Reporting

SAP Business One

General Accounting

Financial Statement Analysis

Accounting

Accounting Staff

What is it like working at Kitabisa? 

About us 
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.


What we value 
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.


Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Kitabisa

About the Role

We're looking for a motivated and detail-oriented Account Executive Intern to join our team in a hybrid working arrangement. In this role, you'll support the Account Executive/Partnerships team in managing relationships with corporate partners, NGOs, fundraisers, and campaign organizers, helping ensure smooth onboarding, communication, and account performance across Kitabisa's partner network. This is a great opportunity to learn the fundamentals of account management, client relations, and partnership operations within a fast-growing social impact tech company.

Job Description / Responsibilities

<ul>
	<li>Assist in managing day-to-day communication with existing and prospective partners (corporates, NGOs, foundations, or campaign organizers)</li>
	<li>Support the onboarding process for new partners and fundraising campaigns</li>
	<li>Help prepare proposals, partnership decks, and account performance reports</li>
	<li>Coordinate with internal teams (marketing, finance, operations) to ensure partner needs and campaign requirements are met</li>
	<li>Monitor and track account/campaign progress, flagging issues or opportunities for improvement</li>
	<li>Conduct research on potential partners, industries, and market trends to support business development efforts</li>
	<li>Assist in maintaining accurate records of partner accounts, communications, and agreements in internal systems</li>
	<li>Support the team in organizing meetings, calls, and follow-ups with partners</li>
	<li>Perform other ad hoc administrative and account support tasks as needed</li>
</ul>

What You'll Gain

<ul>
	<li>Hands-on experience in account management and partnership operations at Indonesia's leading crowdfunding platform</li>
	<li>Mentorship and guidance from experienced account/partnership professionals</li>
	<li>Exposure to cross-functional teams including marketing, operations, and finance</li>
	<li>A monthly internship allowance/stipend</li>
	<li>The opportunity to contribute to meaningful social impact work</li>
</ul>

Account Executive Intern

Kalibrr’s mission is to help transform the way organizations hire great talents, and talents find meaningful career opportunities. Through our portfolio of technologies and services, we’re building a company that connects millions of individuals with world-class businesses, that helps forge strong recruiter - candidate relationships, and ultimately humanizes the entire hiring and career discovery experience. 

Whether we’re launching new technologies to help companies hire better or strategic programs to help talents engage with employers more meaningfully - people at Kalibrr are optimists at heart. We believe in our ability to continuously improve the value we can deliver and the impact we can create - one opportunity, one individual at a time. Together, we are powering innovation in SE Asia, by enabling ground-breaking organizations in the region to work with exceptional individuals.


Kalibrr 

As a B2B Marketing Junior Associate, you will get to work on actual marketing campaigns and strategies that will impact the company. We will provide you an exciting and comprehensive experience where you will work and learn constantly as a member of the marketing team. We are looking for creative and driven individuals who can roll up their sleeves and get the job done. If you want to build a strong foundation in marketing and communications, then you’re exactly the B2B Marketing Junior Associate we’re looking for!

<ul>
	<li>Help to assist in planning, implementation, marketing channels - social media, email marketing, partnerships.</li>
	<li>Manage timeline &amp; execution for sponsorships and partnerships events such as webinars, etc.</li>
	<li>Develop social media campaigns that capitalize on current trends, ideas, and memes while also considering the needs of the company</li>
	<li>Qualifying inbound leads</li>
	<li>Contribute to content creation for the company’s social media accounts and blogs</li>
	<li>Provide necessary support across the marketing team as needed</li>
	<li>Flexible Work From Home</li>
</ul>

B2B Marketing Intern

OttoDigital is part of Salim Group Digital Ecosystem (Financial Technology) - aims to empower “the underserved” and “the unbanked” population through integrated implementation of the Group digital payment ecosystem. We are digital platform and solution to businesses and enterprises, enabling various digital transactions on their services to better serve consumers.

OttoDigital Group

<ul>
	<li>Serving as the primary point of contact for an assigned portfolio of clients.</li>
	<li>Building and sustaining trusting relationships with key decision-makers and stakeholders within the client organization.</li>
	<li>Conducting regular meetings (both virtual and in-person) to review performance, address concerns, and plan future initiatives.</li>
	<li>Acting as the client's advocate internally, effectively communicating their needs, goals, and feedback to internal teams such as Product, Sales, Operations, and Technical Support.</li>
	<li>Ensuring timely and accurate communication regarding project status, service delivery, or changes in product offerings.</li>
	<li>Developing a deep understanding of the client's business, industry, and core challenges.</li>
	<li>Identifying strategic opportunities for new services, products, or solutions that align with the client's evolving needs through upselling and cross-selling.</li>
	<li>Creating and presenting structured account plans and strategies to both management and the client.</li>
	<li>Reviewing regularly the successful delivery of services or products to ensure quality and compliance.</li>
	<li>Managing client renewals and executing smooth contract negotiations.</li>
	<li>Taking full ownership of client escalations and service issues, and coordinating internal resources to resolve problems smoothly and effectively.</li>
</ul>

Client Management Retail F&B

R17 Group is a holding company that integrates cutting-edge technology across its diverse portfolio, focusing on Information Technology (IT) and Manufacturing. By leveraging innovative technological solutions, we drive operational efficiency and create market differentiation, ensuring our businesses remain competitive and lead in their respective industries. Our commitment to technology is central to our strategy, helping us unlock new opportunities and achieve excellence. With a vision focused on progress and innovation, R17 Group continues to shape the future across these key sectors.

R17 Group

<ul>
	<li>Manage and maintain the Board Member’s calendars, ensuring all meetings, events, and travel plans are efficiently scheduled and prioritized.</li>
	<li>Prepare meeting materials, presentations, and reports, ensuring accuracy, completeness, and confidentiality.</li>
	<li>Organize and coordinate Board and management meetings, including agenda preparation, documentation, and minute-taking.</li>
	<li>Follow up on key action items and decisions from Board and leadership meetings to ensure timely execution.</li>
	<li>Handle confidential correspondence, contracts, and internal communications with professionalism and discretion.</li>
	<li>Act as liaison between the Board, senior management, and external partners, ensuring effective and professional communication.</li>
	<li>Coordinate complex travel arrangements, including itineraries, logistics, and expense management.</li>
	<li>Support corporate governance processes, such as maintaining Board documents, approvals, and compliance-related materials.</li>
	<li>Conduct light research and data gathering to prepare executive summaries or background information as required.</li>
	<li>Assist with special projects and events on behalf of the Board, ensuring smooth coordination and high-quality execution.</li>
	<li>Execute all purchase settlements of expenses related to Board member’s usage in daily operations.</li>
</ul>

Ad-hoc Functions:

<ul>
	<li>Managing day-to-day operation of services to all Board members including mobilizations, dining preparations and other arrangements related to Board member’s activities. with General Affairs &amp; Human Capital departments.</li>
	<li>Ensuring condition of Board member’s residences, formalities and families by coordinating with General Affair Department.</li>
	<li>Assiting Board member’s in conducting visits and other activities related to Company Clients &amp; Guests such as Networking, Seminars and Business Meetings</li>
</ul>

Executive Assistant

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is 
what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better 
future for our customers and the world around us. 

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter 
where you are from, what you look like, who you love or what you believe in. 
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, or disability. 

Join us. Let's care for tomorrow

"The entire recruitment process at Allianz Indonesia is free of charge. Please find out further information at our official website www.allianz.co.id"

PT Asuransi Allianz Life Indonesia

<ul>
	<li>To assist teams in executing daily job activities and/or project based.</li>
	<li>Provide ideas/initiative for the team for the ongoing project/task.</li>
	<li>Maintain data and support the administration task for the team.</li>
	<li>Support and maintain marketing collateral and all documents of Product Development Team</li>
	<li>Support Product Development Team in conducting User Acceptance Test.</li>
</ul>

Internship Product Development & Marketing

Since our founding in 2007 in US and VLink Consulting Indonesia (VCI) established in 2018, VLink is truly in a class of our own for our ability to deliver on all points important to our valued customers. We are an end-to-end global partner that provides consultative to coding services. Our delivery model, based on our global presence in North America and APAC regions, provides IT services and strategic workforce solutions. Our engineering mindset enables us to swiftly create affordable and tailored solutions for our customers – large and small.

VLink Inc

<ul>
	<li>Identify, prospect, and acquire new clients to expand the company's business opportunities within the IT Consulting and technology services industry.</li>
	<li>Develop and execute business development strategies to achieve sales targets and revenue growth.</li>
	<li>Build, manage, and maintain strong relationships with existing and prospective clients to ensure long-term business partnerships.</li>
	<li>Conduct client meetings, presentations, product demonstrations, and business discussions to understand customer requirements and propose appropriate IT solutions.</li>
	<li>Manage the end-to-end tender process, including opportunity sourcing, requirement analysis, proposal preparation, pricing coordination, submission, negotiation, and contract execution.</li>
	<li>Collaborate with technical, delivery, and project teams to develop competitive proposals and customized solutions that meet client requirements.</li>
	<li>Negotiate commercial terms, pricing, and contractual agreements while ensuring mutual business value.</li>
	<li>Monitor market trends, competitor activities, and industry developments to identify new business opportunities and strategic partnerships.</li>
	<li>Prepare sales forecasts, pipeline reports, business proposals, and account development plans for management review.</li>
	<li>Coordinate with internal stakeholders to ensure smooth project handover after contract award and support successful project delivery.</li>
	<li>Maintain accurate records of sales activities, client communications, opportunities, and business development progress using CRM or related tools.</li>
	<li>Represent the company at client meetings, networking events, exhibitions, and industry conferences to strengthen brand awareness and generate new business opportunities.</li>
</ul>

Business Development

GTech is a global digital technology enabler providing integrated digital solutions across multiple industries. Our platforms cover omnichannel commerce digitalization, DTC commerce transformation, FinTech, Customer Relationship Management, and supply chain digitalization.

As part of the GTech group, our entities include PT GTech Digital Asia, PT Mapclub Digital Asia, PT GPay Digital Asia, PT Speedwork Solusi Utama, and PT GClub Digital Asia

GTech Group

The Marketing Lead will architect and drive end-to-end marketing for Mapclub, Indonesia’s Largest Lifestyle Loyalty program and Digital Shopping Destination. This role owns the marketing strategy across online and offline channels, ensuring strong execution, cross-SBU participation, and measurable business impact. This role will own Social media &amp; creative team to support the marketing plans &amp; execution. The role will work closely with Customer Excellence, eCommerce and Customer Service teams to deliver seamless campaigns, improve customer experience, and drive growth in mapclub ecommerce and in-store engagement.

Marketing Lead | MAPCLUB

ATI Business Group is a Global Business Process Management, Technology and Services Company.  Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers.  Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one.  Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+  independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication.  For further information on what makes ATI different, please log on to http://atibusinessgroup.com

ATI Business Group

Responsibilities:

<ul>
	<li>You will supervise and support a team of agents responsible for handling multiple live chats from retail agents regarding their travel reservations.</li>
	<li>You will manage email, chat, and voice communications with suppliers.</li>
	<li>You will oversee the processing and confirmation of clients’ travel booking itineraries with high accuracy.</li>
	<li>You will ensure team members follow detailed instructions and adhere to operational guidelines.</li>
	<li>You will monitor and maintain service quality to meet or exceed team KPIs and SLAs.</li>
	<li>You will provide coaching, mentoring, and performance feedback to team members.</li>
	<li>You will identify workflow issues or system limitations and escalate them promptly to stakeholders.</li>
	<li>You will collaborate with other departments to ensure smooth operational processes and client satisfaction.</li>
	<li>You will generate periodic reports on team performance, productivity, and incident management.</li>
</ul>

 

Be Part of ATI Journey:

Our aim at ATI Business Group in working with our clients is to support their continued growth by providing cost-effective technology and talented &amp; scalable people resources on demand. ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002, we now have over 1,300 employees providing services to our clients worldwide.

Kalibrr Job Search