PT Satkomindo Mediyasa merupakan perusahaan penyedia solusi teknologi informasi dan komunikasi yang memiliki fokus pada layanan manpower IT profesional untuk mendukung kebutuhan operasional, pengembangan sistem, implementasi infrastruktur, hingga managed service di berbagai sektor industri. Didukung oleh tenaga ahli yang kompeten dan berpengalaman, Satkomindo menghadirkan layanan sumber daya IT yang adaptif, profesional, dan sesuai dengan kebutuhan bisnis pelanggan guna mendukung transformasi digital secara efektif dan berkelanjutan. Selain penyediaan tenaga kerja IT, Satkomindo juga memiliki kapabilitas dalam pengelolaan proyek teknologi, dukungan operasional 24/7, pengembangan aplikasi, integrasi sistem, serta layanan monitoring dan technical support. Dengan pengalaman dalam menangani berbagai kebutuhan enterprise dan institusi nasional, Satkomindo berkomitmen menjadi mitra strategis yang mampu menyediakan talenta IT berkualitas, mempercepat implementasi teknologi, serta mendukung peningkatan produktivitas dan efisiensi bisnis pelanggan.

PT. Satkomindo Mediyasa

<ul>
	<li>Mendesain proses ETL/ELT untuk integrasi data dari berbagai sumber.</li>
	<li>Menentukan mekanisme data ingestion batch maupun real-time.</li>
	<li>Mengawasi implementasi pipeline data yang mendukung kebutuhan operasional dan analitik.</li>
	<li>Berkoordinasi dengan tim Streaming Engineer dalam implementasi data streaming dan event processing</li>
</ul>

Data Center & Hardware Specialist

BOSNET is an FMCG (Fast-Moving Consumer Goods) super-apps and ecosystem provider with two primary business facets: selling distribution super-apps and offering an ecosystem for FMCG principals to enhance their order-generation and logistics. The services provided include e-payment, pay-later options, advertising, market insights, and back-office solutions. Currently, our ecosystem processes over IDR 50 trillion worth of transactions annually.

BOSNET Distribution Indonesia

Note: This posting is for talent pooling purposes

<ul>
	<li>Installing and configuring computer hardware, software, systems, networks, printers, and scanners.</li>
	<li>Monitoring and maintaining computer systems and networks</li>
	<li>Manage IT infrastructure, system monitoring and reports</li>
	<li>Implement and monitor office IT security and antivirus</li>
	<li>Other duties include performing first level troubleshooting and support for scheduled server backups</li>
</ul>

IT Support Intern

PT Bussan Auto Finance ("BAF") is one of the leading financing company in Indonesia focusing on new Yamaha brand motorcycle, used motorcycle, Sharia financing, Car, Multi-Products(electronics & home appliances), agricultural machinery, Pradana, and Adidana. In running its business, BAF is registered and supervised by Financial Service Authority (OJK) and member of Indonesia Financing Company Association (APPI) and Credit Bureau. With more than 24 years of existence, BAF has served 8.2 million customers and is supported by ± 8.200 employees in 248 locations across Indonesia.

Bussan Auto Finance

Responsibilities: 

<ul>
	<li>Monitoring and recording the entry and exit of IT assets (hardware, software, application systems) and documented them in the database/system.</li>
	<li>Manage the asset life cycle process, from purchasing, installation, maintenance, and asset disposal/disposal.</li>
	<li>Follow up the expiration date and ensure all software/hardware is not expired.</li>
	<li>Perform memo approval processes and monitor the PKS (Work Agreement) for IT assets.</li>
	<li>Communicate with internal and vendors regarding IT assets.</li>
	<li>Prepare weekly and monthly reports related to the asset life cycle process.</li>
</ul>

IT Asset Management Staff

Who We Are

We are a System Integration Firm that dedicated ourselves to Cloud Computing Solutions. We establish ICS to answer the future challenges, to provide solutions on how to get to market faster, create new experiences, and build operational muscle for sustainable results. Rising to those challenges, we provide Implementation, Managed Services, Consultancies, for multinational and local enterprises, or startups that are building their path for greater future. We will provide the most effective, cost optimized solution to all of our customers. We will answer every challenge with innovation to transform our client businesses, so they could scale new opportunities and balance the two for a wise pivot for a sustainable business. Our company comprise of engineers that has been in the industry for more than 10 years, we are confident to provide the right and most effective solutions to all of our clients. As a leader in CLOUD solutions and services, ICS helps global enterprises and midsize organizations to increase the efficiency and flexibility of their mission-critical cloud infrastructure and support operations, through a dedicated team of cloud experts.We have done more than 50 migrations during our 3 years of establishments, and more than 100 customers currently. We have done not only migrations, but also SAP Implementation, Magento for e-commerce, and Dev-Ops implementation in many industries. We keep adding more competencies to serve more unique requirements from our customers.

Why us

We are advisors, strategists and engineers focused to emphasize your business. We are born in the cloud. Running in the  business over a decade allow us to have experiences in many industries, shape us to provide the right solutions for all of our customers.

•	Indonesia AWS Advance Partner
Since 2019, we’ve become the first local advance partner in Indonesia. ICS Compute has proven to deliver best practice for cloud computing to the customers, not only from reliability, security, scalability, but also for cost and infra optimization.
•	Certified Cloud Engineer
We certified all of our engineers to give our customers convenience, and to make sure that we can provide and deliver best practice solutions to all of our customers base on their workload.
•	Quality Cloud Infrastructure
By leverage the services from the cloud providers, we provide quality solutions, which include aspects of security, high availability, scalability, reliable and cost optimized.
•	Best Value for Money
We will help our customers in their cloud journey, and it also include by helping them choose the right cloud providers, the right billing method, and do several tips and tricks that can help them to optimize their cloud usages.
•	Rich Feature Solutions
All applications that was created currently already available to implement on Cloud. These movement will create a rich environment in Cloud Computing, from a-z of your requirements will be available on top of Cloud Computing. You don’t have to look elsewhere to find the right and effective features for your company. From Infrastructure as a service, transform your workload to combine platform as a service, software as a service and function as a service, and develop your data analytic by using the cloud services. Technology grows rapidly, providing thousands innovation every year, so modernize your company now and create greater opportunities with our solutions to compete in the market.

Our core values

In ICS, we believe the future will be all digital on top of Cloud. Because we believe Cloud Computing has the scalability, the flexibility and the optimization that will be required by all industries. Simply said, Cloud Computing is a necessities. So, we are obsessively passionate and focus on the curve of technology, following every innovation and optimization that will help our customers to reach their goals. Born in the cloud, we trained all of our Team to follow the curve of technology and innovation. So we could provide the best solution to boost their businesses with the most optimize cost. We are more than happy to assist and helped you in pursuing your dreams through technology and innovation. Let’s Grow Together!


ICS Compute

We're looking for a Product Specialist who is passionate about technology and enjoys solving customer challenges. You'll work closely with customers, sales, and technical teams to support product implementation, deliver engaging product demonstrations, gather user feedback, and ensure our solutions provide exceptional value. If you're proactive, customer-focused, and eager to grow in the IT industry, we'd love to hear from you. 

 

Responsibilities: 

<ol>
	<li>Support product implementation and onboarding activities for clients. </li>
	<li>Gather and document user requirements, feedback, and business needs. </li>
	<li>Coordinate with technical and internal teams to ensure smooth product delivery and issue resolution.</li>
	<li>Conduct product demonstrations, presentation, and user training sessions. </li>
	<li>Assist clients in understanding product features, workflows, and best practices. </li>
	<li>Monitor project progress and provide regular updates to stakeholders. </li>
	<li>Prepare product documentation, reports, and user guides when required. </li>
	<li>Identify opportunities for product improvement based on user feedback and market trends. </li>
</ol>

Product Specialist

﻿﻿﻿Design and implement secure network architectures across cloud and hybrid environments.

﻿﻿﻿Configure and manage connectivity (VPN, routing, NAT, firewall) between on-premise and cloud platforms.

﻿﻿﻿Support customer network integration, including configuring and troubleshooting routers and firewalls (e.g. Fortigate, Cisco, Palo Alto, Mikrotik)

﻿﻿﻿Implement security best practices across identity, network, and infrastructure layers.

﻿﻿﻿Apply system and network hardening standards and baseline configurations.

﻿﻿Troubleshoot network and security issues (connectivity, access control, and traffic flow).

﻿﻿Set up monitoring and logging for visibility, performance, and security.

﻿﻿Participate in project delivery (migration, modernization, deployment) ensuring stable infrastructure.

﻿﻿﻿Contribute to internal standards, governance, and security best practices.

﻿﻿﻿﻿Support technical discussions and contribute to solution design and pre-sales.

CLOUD NETWORK & SECURITY ENGINEER

We are looking for an Account Manager to drive business growth by acquiring new customers and managing the end-to-end sales cycle. In this role, you will idenitfy client needs, propose suitable technology solutions, and build long-term relationships with key stakeholders. You will collaborate with internal teams to ensure successful project delivery while consistently achieving sales targets and expanding business opportunities. 

<ul>
	<li>Act as a frontline revenue executor responsible for driving sales growth.</li>
	<li>Identify, approach, and acquire new clients. </li>
	<li>Manage the end-to-end sales cycle, from lead generation to deal closure. </li>
	<li>Understand customer business needs and translate them into relevant technology solutions. </li>
	<li>Present, propose, and negotiate solutions aligned with customer objectives. </li>
	<li>Own and achieve individual sales targets and revenue goals. </li>
	<li>Collaborate with internal teams (presales, solution architects, delivery) to ensure successful deal execution. </li>
	<li>Maintain accurate sales pipeline and forecasting reports. </li>
	<li>Build and maintain strong, long-term customer relationships. </li>
	<li>Monitorr market trends and competitor activities to identify new opportunities. </li>
</ul>

Account Manager

Our History PT. MASTERSYSTEM INFOTAMA (MSI) was established in July 1994. Through the long journey, Mastersystem has developed into one of the leading ICT infrastructures providers and dominates not only the enterprise banking market in Indonesia, but also in oil and gas, enterprise and telecommunication industry. Headquartered in Jakarta, MSI has branch office in Surabaya, East Java. MSI has more than 400 employees now with the majority are certified professionals. As our commitment to deliver high quality standard of services, we comply with ISO standard i.e. ISO 9001:2015 (Quality Management) and ISO/IEC 20000-1:2011 (IT Service Management) to serve our customers better. 1994 Establishment as a PC distributor 1996- 1999 Beginning of network and system integration business, Clients: 20 2004 Cisco Gold Partner, Microsoft Large Account Reseller, HP First Tier Partner, Clients: 60, 2009 Beginning of data driven solution era, Clients: 140 2011 Virtual Desktop Infrastructure 2013 - 2014 Security Analytics and Contact Center, Clients: 250 2016 Big Data Analytics and API Gateway, Clients: 500 2018 - Now Next Gen Technologies (AI, IoT), Focus on Intellectual Property, Clients: 1000+ Why Mastersystem Infotama Driven by technology powered business innovation and committed to bridge the gap between technology and business needs, we empowering business by building, integrating, and providing consultation the customers need. Proven track record of success selling in a highly competitive environment, Mastersystem Infotama offers decades of experience to deliver quality solutions and help your organization to stay on top of the market trends and strengthening your value propositions to keep growing. Awards & Recognitions Mastersystem Infotama - 2018 Infoblox Top ASEAN Partner of the Year Mastersystem Infotama - 2018 Cisco Most Innovative Partner of the Year Mastersystem Infotama - 2018 Cloudera Strategic Deal of the Year Mastersystem Infotama - 2018 Redhat Ready Partner of the Year Mastersystem Infotama - 2018 Cisco APJC Digital Innovation Award Mastersystem Infotama - 2017 Cisco Partner of the Year Mastersystem Infotama - 2017 Microsoft Country Partner of the Year Mastersystem Infotama - 2017 Citrix ASEAN Special Recognition Mastersystem Infotama - 2017 HP Fastest Growing Hybrid IT Corporate Reseller & PS Our Vision, Mission & Value Vision To be Indonesia leader in ICT industry. Mission Bring value to all the stakeholders. Empowering business with innovative technologies, solutions and services. Our Core Value E excellence T teamwork H honesty I innovation C competence

PT Mastersystem Infotama

Primary responsibility is to implement and maintain the security system project.

Troubleshoots and resolves advanced, complex system access, and connectivity problems through the use of advanced system utilities.

Prepares systems specifications and technical documentation for implementation project.

Acquires, tests, applies system software/hardware updates, releases and patches.

Conducts advanced diagnostics and troubleshoots, system software and hardware and ability to provide root cause analysis.

Gathers and documents user requirements.

Develops complex system designs.

Contributes to team effort by accomplishing related result as needed.

Network Security Engineer Fortinet

Sapta Tunas Teknologi is Your Source for IT Solutions, we focus solely on embracing our client’s hardware, networking, application and technology needs. Helping organizations across all industry to achieve their business goals and objectives by lowering the cost and maximizing the performance of their information technology systems.

PT Sapta Tunas Teknologi

<ul>
	<li>Monitor, maintain, and troubleshoot network performance and security to ensure stable and secure operations.</li>
	<li>Diagnose and resolve hardware, software, network, and security-related issues.</li>
	<li>Perform routine maintenance, system updates, security patches, firewall and access-control configurations.</li>
	<li>Maintain clear documentation of network configurations, security settings, and performance/security reports.</li>
	<li>Collaborate with the IT team and provide support to end users regarding network and security concerns.</li>
</ul>

Network Engineer

<ul>
	<li>Manage daily operations of Server, Storage, and HCI infrastructure including health checks, monitoring, capacity management, alert handling, and housekeeping.</li>
	<li>Perform L2 troubleshooting for incidents such as host down, datastore issues, storage latency, VM performance degradation, cluster warnings, and hardware faults, ensuring recovery within SLA.</li>
	<li>Handle virtualization and HCI activities including VM provisioning, snapshot management, datastore/storage administration, resource allocation (CPU/RAM), cluster monitoring, and runbook execution.</li>
	<li>Support storage and server operations including volume/LUN provisioning, performance and capacity monitoring, hardware replacement coordination (RMA), firmware updates, and lifecycle management.</li>
	<li>Execute routine changes, basic RCA for recurring incidents, coordinate with cross-functional teams (application, database, network, security), handle basic switching configuration, escalate to L3 when required, and maintain proper documentation.</li>
</ul>

Server Storage Support Engineer

Accord Innovations Group is a leading Global Delivery and Managed Services Center, helping enterprises worldwide accelerate transformation through end-to-end IT, digital, and talent solutions.

With delivery hubs across Malaysia, Singapore, Indonesia, Thailand, India, and the Philippines, Accord enables clients to establish or expand onshore, offshore, and nearshore delivery models, ensuring agility, scalability, and cost efficiency.

We specialize in implementation, software development, and system maintenance supporting enterprise operations across ServiceNow, IT Service Management (ITSM), Cloud Operations, and Automation. Our expertise also spans Low-Code/No-Code platforms, Mobile App Development, RPA, AI/ML, IoT, Data Analytics, and Data Center Maintenance, helping clients modernize and innovate with speed.

Our Core Offerings include:
• Managed Services & Global Delivery Operations
• Custom Software Development & Digital Transformation
• ServiceNow Implementation & ITSM Modernization
• IT Consulting, Staffing & Workforce Augmentation
• BPO, RPO & Talent Solutions delivered through T&M and Fixed Engagement Models

Specialized Solutions:
• Infrastructure & Cloud Operations Management
• Robotic Process Automation (RPA)
• AI/ML & IoT-Driven Business Transformation
• Data Analytics, BI & Predictive Insights

Serving industries such as BFSI, Telecom, Manufacturing, Healthcare, Logistics, Retail, and IT, Accord combines global reach with local excellence—ensuring performance, compliance, and operational continuity across every engagement.

At Accord, we go beyond outsourcing—we become your strategic partner for Managed Services, Digital Transformation, and Enterprise IT Enablement.

Accord Innovations Indonesia

Job Description:

<ul>
	<li>Handle hardware-related tasks: inventory, labelling/tagging, installation/uninstallation, upgrade/downgrade, testing, troubleshooting, and condition monitoring.</li>
	<li>Handle software-related tasks: inventory, installation/uninstallation, testing, troubleshooting (not including software coding).</li>
	<li>Support network activities: inventory, labelling/tagging, assisting vendors, testing, troubleshooting, and condition monitoring.</li>
	<li>Provide business support for IT issues: face-to-face at MO IT desk, remote assistance, ticketing system, and ensuring SLA compliance.</li>
	<li>Participate in project-based IT support</li>
</ul>

IT Support Helpdesk

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Menerima dan memberikan solusi terhadap keluhan data dan setting aplikasi dari IT Support, unit, dan store</li>
	<li>Membuat rekap pekerjaan terkait dengan tanggung jawab terhadap system dan aplikasi yang sedang dalam perbaikan atau perubahan</li>
	<li>Melakukan kolaborasi dengan product owner dalam melakukan perubahan maupun pembuatan aplikasi baru</li>
	<li>Melakukan dan memastikan deployment di sisi client di toko-tokonya dan melaporkan hasil deployment kepada manager (sukses atau bermasalah) sesuai jadwal dan kriteria yang dimintakan (khusus untuk masalah aplikasi, OS, DB, atau security deployment)</li>
	<li>Memastikan data akurat dan benar khusus yang berhubungan dengan pihak ketiga</li>
</ul>

IT Helpdesk Officer

Solutech Indonesia Maju lahir dari kebutuhan pasar akan platform e-commerce yang khusus menyediakan barang-barang elektronik dengan harga terjangkau, produk asli, dan layanan pelanggan yang dapat diandalkan. Di tengah maraknya e-commerce umum yang menjual beragam kategori, pendiri Solutech melihat peluang besar untuk menghadirkan spesialisasi fokus pada elektronik.

PT Solutech Indonesia Maju

<ul>
	<li>Manajemen Aset &amp; Software</li>
	<li>Mengelola inventaris aset IT kantor, termasuk hardware (misalnya laptop, PC, printer, monitor) maupun software, mulai dari pendataan, pelacakan, pemeliharaan, hingga penghapusan aset.</li>
	<li>Mengelola dan memonitor langganan software dan layanan online perusahaan (misalnya Microsoft 365, Adobe Creative Cloud, domain, cloud storage), termasuk pembaruan, perpanjangan, dan optimasi biaya.</li>
	<li>Mengelola akun dan akses pengguna (pembuatan/penghapusan akun, reset password) serta menangani proses onboarding/offboarding perangkat dan akun karyawan. Dukungan Teknis</li>
	<li>Memberikan dukungan teknis secara langsung maupun jarak jauh (remote) kepada seluruh tim untuk troubleshooting, instalasi, konfigurasi, serta perbaikan perangkat keras dan perangkat lunak (Windows &amp; macOS).</li>
	<li>Menjalankan pemeliharaan dasar keamanan perangkat, meliputi antivirus, pembaruan sistem, manajemen lisensi, dan backup data.</li>
	<li>Pengadaan &amp; Pekerjaan Lapangan</li>
	<li>Melakukan riset dan analisis kebutuhan IT untuk merekomendasikan spesifikasi perangkat yang sesuai dengan kebutuhan pengguna dan anggaran perusahaan.</li>
	<li>Melakukan proses pengadaan perangkat, mulai dari pencarian vendor, negosiasi harga, hingga koordinasi pengiriman barang.</li>
	<li>Melakukan pembelian barang IT secara langsung ke toko/vendor offline, serta mengantar dan mengambil perangkat untuk keperluan servis/perbaikan ke pihak ketiga.</li>
	<li>Berkoordinasi dengan vendor eksternal untuk layanan perbaikan, instalasi, dan pembelian barang IT. Pelaporan &amp; Dokumentasi</li>
	<li>Membuat laporan rutin terkait kondisi aset IT, penggunaan software, dan efektivitas biaya langganan.</li>
	<li>Menyusun dan memperbarui dokumentasi prosedur IT serta panduan penggunaan untuk tim.</li>
</ul>

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the familiarity of the test taker with the Windows Operating System, its screens and other Windows-specific function

Windows is one of the most widely used operating yesterday. Understanding how it is installed and used helps maintain computer efficiency and to solve basic operating problems. An employee with working knowledge of the Windows OS, will be efficient operator and problem solver. This test measures knowledge on Windows OS and its functions.

Windows Knowledge

This test unit measures the ability to isolate the root cause and efficiently provide sound solutions to technical issues.

When computer systems have problems, understanding system functions, components, and typical problems allows an employee to quickly determine the root causes of the breakdown. Knowing what information to gather, the diagnostic tools to use, and what solutions to test can simplify solving a technical problem. Ability to troubleshoot is needed in every company but it is a set of special skills that takes a considerable amount of time to learn. This test measures the ability to isolate root cause and provide sound solutions to technical issues efficiently.

Computer Troubleshooting Fundamentals

IT Asset & Support

<ul>
	<li>Develop and train machine learning models using Python libraries</li>
	<li>Perform data preprocessing, cleaning, and analysis to prepare datasets for training.</li>
	<li>Implement neural networks and time series analyses to solve complex problems.</li>
	<li>Develop and optimize computer vision algorithms.</li>
	<li>Collaborate with other team members to integrate AI solutions into business applications.</li>
</ul>

Artificial Intelligence Engineer

Advance Innovations (AdIns) is Independent Software Vendor that established in 2000. We have comprehensive an end-to-end solution for financial businesses such as customer finance and leasing solution, mobile solution, document solution, IT training and development solution, data warehouse and business intelligent solution and payment channel solution. With all of this solutions we are a market leader in this industry with 60% of market share. AdIns has an excellent track record and 100% success rate in project implementation supported by an excellent combination of highly skilled professionals, in-depth business understanding, and extensive experience in financial industry especially banking and multi-finance company.

Feels Like Home

We do not care about who you are, where do you come from, or the colour of your skin. You are one of us and we are one of you. AdIns is home to young innovative professionals, because we know that modern problem need a modern solution. Having fun while working will make an enjoyable, conducive, and comfortable working place and it is one of the privilege that gave to the employees.

Learning Experience

If you are looking for a job, AdIns is not the right place for you, if you have huge thirst of knowledge, AdIns is the perfect place to keep on learning and developing yourself. Learning is the journey of a lifetime, that's why AdIners aren't just encouraged but also sponsored to take a bunch of certification for free.

Same Frequency

We understand that not everyone can get along with each other and we all have a fear of being judged. You can be yourself without any hesitation because we talk in the same frequency and have the same set of mind on this world. Being bullied and be the bully with no heartache is an everyday thing.

Facility & Reward

Greater power comes with greater responsibility, no pain no gain, yin and yang, everything come in pairs and have to be balance. AdIns will see and acknowledge every skill and potential that you have, so do not be afraid and feel free to do more than what they expect. We really appreciate our loyal and dedicated employees with a further study, certification, vacation trip, etc.

Follow our Social Media
Instagram: @lifeatadins
Youtube: AdIns Official
Tiktok: adins_official
LinkedIn: PT. Adicipta Inovasi Teknologi (AdIns)
Facebook: PT Adicipta Inovasi Teknologi (AdIns)

PT. Adicipta Inovasi Teknologi (AdIns)

<ul>
	<li>Full WFO - Kapuk, Jakarta Utara</li>
	<li>Memastikan seluruh issue teknis ditangani sesuai SLA dan standar layanan.</li>
	<li>Menangani eskalasi teknis, incident management, dan problem resolution.</li>
	<li>Melakukan monitoring sistem, analisis log, serta root cause analysis untuk issue berulang.</li>
	<li>Menyusun dan mengembangkan SOP, workflow support, serta knowledge base.</li>
</ul>

Technical Support

Astra Graphia Information Technology (AGIT) is a Digital Service Provider, provides one stop Solution on Digital Services. Since 1983, AGIT is part of PT Astra International Tbk Group, a conglomeration company in Indonesia that currently has 212 subsidiaries and affiliate companies with 7 line of businesses (automotive, financial services, heavy equipment, agribusiness, information technology, infrastructure & logistics, and property). AGIT itself is owned 100% by PT Astra Graphia Tbk

As a Digital Service Provider, AGIT has transformed its business not only focusing on providing ICT infrastructure and application related services but more towards on what we called as a One-Stop-Solutions on Digital Services, both in on-premise and cloud infrastructure model.

We bring the concept of digitize things (digitize everything), to help and to assist our customers in performing their digital transformation through the implementation on digital technology & digital solutions.

We have four main pillars in our Digital Solution Portfolios that cover the entire journey required to conduct digital transformation starting from Digital Strategy, Digital ICT Foundation, Digital Platform, and Digital Services

PT Astra Graphia Information Technology

Customer Engineer

Full Time, Seluruh Indonesia

Sebagai Customer Engineer, kamu akan memastikan mesin pelanggan dapat beroperasi dengan optimal sekaligus memberikan solusi teknis yang cepat dan tepat. Kamu juga akan berinteraksi langsung dengan pelanggan dan berperan sebagai partner yang dapat diandalkan dalam kebutuhan teknis mereka.

Job description

<ul>
	<li>Melakukan instalasi, perawatan, dan perbaikan mesin pelanggan</li>
	<li>Menyiapkan hardware &amp; konektivitas untuk kebutuhan demo</li>
	<li>Memberikan training penggunaan mesin kepada pelanggan</li>
	<li>Menangani troubleshooting serta memastikan solusi yang efektif</li>
	<li>Membangun hubungan baik dengan pelanggan sebagai trusted advisor</li>
	<li>Mendokumentasikan aktivitas service (report, sap, dan visit record)</li>
	<li>Berkontribusi dalam continuous improvement layanan</li>
</ul>

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