Freelance IT Support
Astro Technologies Indonesia
- West Jakarta, Indonesia27, Jalan Tomang Raya, Tomang Kel., Grogol Petamburan, West Jakarta, DKI Jakarta, IndonesiaWest JakartaDKI JakartaIndonesiaIndonesia
- FreelanceCONTRACTOR
Posted 2 days ago and deadline of application is on 19 Oct
Recruiter was hiring 2 days ago
2026-08-21T00:12:52.946498+00:002026-10-19T17:00:00+00:00Job Description
1. Handle IT support & troubleshooting untuk user.
2. Support laptop, PC, printer, meeting room & peripheral.
3. Troubleshooting basic network & internet.
4. Support user account (WMS) & application (software)
5. Manage IT ticket (Jira) dan memastikan resolution sesuai SLA.
6. Koordinasi dengan vendor/ISP jika diperlukan.
7. Preventive maintenance dan IT readiness.
8. Membuat dokumentasi/reporting terkait IT Support
Minimum Qualifications
1. Min. D3/S1 IT, Sistem Informasi, Teknik Komputer atau related.
2. Pengalaman min. 1–2 tahun sebagai IT Support/Helpdesk/Desktop Support.
3. Menguasai troubleshooting hardware & software (laptop, PC, printer, projector, dll).
4. Memahami basic networking: LAN, Wi-Fi, TCP/IP, DHCP, DNS.
5. Familiar dengan IT ticketing/helpdesk system.
6. Good communication & service-oriented.
7. Problem solving dan mampu bekerja dengan SLA/prioritas.
8. Mempunyai Sertifikasi IT menjadi nilai tambah.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Graha Antero, Lt. 5-6, Jl. Tomang Raya No. 27, Kel. Tomang, Kec. Grogol Petamburan, Jakarta Barat
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