EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

Role Objective:

Maintain service quality and good relationship to existing students, and provide end-to-end English Course consultation and experience as well.

Key Responsibility:

<ul>
	<li>Student progress management</li>
	<li>Communication and customer service on effective study activities</li>
	<li>Internal commercial aspects</li>
	<li>Creating and maintaining a fun and engaging learning environment</li>
	<li>Planning, organizing, and executing events</li>
</ul>

Service Consultant

Who is PT BFI Finance Indonesia Tbk?

PT BFI Finance Indonesia Tbk was founded in 1982. It is one of the oldest and the most diversified multi finance companies in Indonesia as well as the first multi finance company to be listed on Indonesia Stock Exchange with ticker code BFIN. Currently BFI Finance has over than 300 branches and 9000 employee across the nation.

In 2017, PT BFI Finance Indonesia Tbk built a subsidiary called PT Finansial Integrasi Teknologi (FIT). We believe that technology can facilitate more financial access to Indonesian people. FIT has launched its platform "Pinjam Modal" in October 2018.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Menyelesaikan masalah pelanggan dengan cepat dan efisien.</li>
	<li>Memberikan informasi produk, layanan, dan kebijakan perusahaan kepada pelanggan.</li>
	<li>Membangun hubungan yang baik dengan pelanggan dan meningkatkan kepuasan pelanggan.</li>
	<li>Melakukan tugas administratif terkait layanan pelanggan.</li>
	<li>Memberikan umpan balik dan saran kepada manajemen untuk perbaikan layanan pelanggan.</li>
</ul>

Customer Service Branch Malang

ATI Business Group is a Global Business Process Management, Technology and Services Company.  Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers.  Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one.  Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+  independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication.  For further information on what makes ATI different, please log on to http://atibusinessgroup.com

ATI Business Group

Responsibilities:

<ul>
	<li>You will provide helpdesk support to client customers, such as resetting passwords, creating access, and extending card validity for Virtual Credit Cards.</li>
	<li>giving the solution for any issue related to the Virtual Credit Card to the client, etc.</li>
	<li>You also need to work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors and exercise judgment within defined procedures and practices to determine appropriate action. </li>
	<li>To succeed in this role, you should be organized, self-motivated, and empathetic with excellent communication skills.</li>
</ul>

Customer Service (Fluent in English)

PT Royal Trust adalah perusahaan perdagangan yang berdiri sejak tahun 2005 dan telah memiliki ijin resmi dari BAPPEBTI dan sudah menjadi keanggotaan pada Bursa Berjangka Jakarta (BBJ) dan Kliring Berjangka Indonesia (KBI).

PT Royal Trust yang bergerak dibidang Perdagangan Berjangka Multilateral dan Perdagangan Berjangka Derivatif produk-produk yang diperdagangkan meliputi dari Emas Loco London, Foreign Exchange (Forex) dan Cross Rate.

Sebagai salah satu perusahaan perdagangan berjangka terkemuka di Indonesia, perusahaan ini telah diakui baik dari sisi kepatuhan terhadap hukum maupun kinerja keuangan dan prestasi lainnya.

Dalam aktivitas perdagangan, PT Royal Trust berpijak pada nilai-nilai profesionalisme, edukasi dan pelayanan yang berkualitas sesuai dengan standar perdagangan berjangka nasional dan internasional serta didukung oleh para professional yang berpengalaman di industri berjangka.

Melalui penyediaan informasi dan layanan berkualitas, PT Royal Trust berupaya menjaga tingkat kepuasan nasabah.

Visi
Menjadi perusahaan perdagangan berjangka dengan pangsa pasar yang luas khususnya ditingkat Nasional dengan menciptakan Image of Transparent Investment.

Misi
- Berusaha berperan aktif dalam mensosialisasikan Bursa Berjangka agar dapat diterima masyarakat dengan baik.
- Aktif dalam membangun Industri Berjangka yang transparan, kredibel, dan berintegritas.
- Memberi pelayanan purna waktu dengan sumber daya manusia yang kompeten dan profesional.

PT. Royal Trust

<ul>
	<li>Melayani complaint dan kebutuhan client</li>
	<li>Melakukan report terkait complaint dan kebutuhan client kepada divisi terkait</li>
	<li>Memberikan informasi yang lengkap seputar produk perusahaan sesuai kebutuhan pelanggan, calon pelanggan, dan non-pelanggan.</li>
	<li>Menjawab pertanyaan yang berkaitan dengan kebijakan, prosedur, dan aturan yang berlaku di perusahaan.</li>
	<li>Menjadi perantara pelanggan dan perusahaan dengan cara meneruskan keluhan</li>
</ul>

Customer Service

PT Global Urban Esensial is a member of Dexagroup, one of Indonesia's largest ethical pharmaceutical company that engage in digital area. Aligning with technology advancement, PT Global Urban Esensial reaches the society wider, answering the society's needs for easier access to digital, and to be a leader in pharmaceutical business.

With our strong technology team, valuable contents, reliable operating system, and our marketing team, we are bringing our services to the society through our brands. They are Goapotik.com, an online marketplace that fulfills healthcare needs, guesehat.com a one-stop E- Health Solution, and Teman Bumil, an application that supports pregnant women.

PT Global Urban Esensial

<ul>
	<li>Acquiring potential B2B partner and Brand to collaborate with GoApotik</li>
	<li>Maintain B2B partner, principal &amp; brand (including regular visits, follow-up legal documents, follow-up and update product prices, monitoring and evaluating principal program promotion, follow-up invoices, and price comparison)</li>
	<li>Collaboration GoApotik Store and e-Commerce (including creating a work plan, creating legal documentation, creating program promotion, following up and updating product price, and recap merchant transactions)</li>
	<li>Initiate competitor benchmarking and marketing program effectiveness</li>
	<li>Collaborate with key business representatives to complete project management activities according to defined service level commitments and process compliance guidelines</li>
</ul>

Business Development Manager

PT. DANS MULTI PRO sebuah perusahaan Teknologi Informasi (Information Technology), saat ini kami mengkhususkan diri sebagai sebuah perusahaan penyedia solusi layanan TI di semua sektor industri. Solusi layanan TI yang kami hasilkan akan membantu perusahaan dalam menganalisa implikasi bisnis, biaya, dan peraturan yang ada untuk menghasilkan suatu roadmap teknologi yang digunakan oleh perusahaan tersebut.

Pengalaman kami menunjukkan bahwa dengan menyediakan lingkungan kerja yang nyaman dan menantang bagi para pegawai kami, berbagai inovasi akan muncul untuk menghasilkan suatu produk yang berkualitas. Tangan tangan karyawan profesional kami terus menghasilkan inovasi untuk memenuhi kepuasan pelanggan

Selain memiliki tim profesional untuk membantu pelanggan, kami pun membangun aliansi strategis dengan sejumlah partner teknologi nasional, regional, maupun global untuk memperkuat penawaran solusi kami.

Dans Multi Pro

<ul>
	<li>Contribute to Company program around penetration testing and overall web application security</li>
	<li>Responsible for scoping and execution of penetration tests against a variety of technologies including web application, mobile and infrastructure</li>
	<li>Provide network/application vulnerability assessment and penetration testing services globally through a comprehensive testing process, identifying weaknesses and vulnerabilities within the system and proposing countermeasures</li>
	<li>Proven ability to perform computer network vulnerability assessment and penetration testing</li>
	<li>Act as the subject matter expert for Company Information Security and the Company on penetration testing</li>
	<li>Act as the subject matter expert for the Company on all aspects of penetration testing</li>
	<li>Be an individual contributor for the entire Company wide penetration testing program and all its components</li>
</ul>

IT Security Pentester

<ul>
	<li>Hunt new clients and maintain existing clients. Manage and grow relationships with existing clients to create long-term partnerships.</li>
	<li>Grow revenue beyond the target, whilst managing margin</li>
	<li>Coordinating with clients and internal team to deliver services/inventory that have been mutually agreed upon.</li>
	<li>Collaboration with third parties to become a media partner. </li>
	<li>Manage agreements or other necessary approval letters.</li>
	<li>Conduct competitor intelligence and market research to find opportunities for new products/ features/ programs. </li>
	<li>Work closely with the growth strategy team to create new inventories and proposals for client</li>
</ul>

Senior Account & Partnership

EF Adults is expanding our team and looking for an experienced Course Consultant (Sales) who is highly motivated and fits our EF culture. We are looking for a person who will be responsible for selling EF Adults products. You will work with the Course Consultant team to deliver the best consultation experience to our respective customers and help them facilitate the product that suits their needs the most.

Responsibilities:

<ul>
	<li>Provide EF English Course complete information and consultation to potential students</li>
	<li>Work hand-in-hand with another department to provide a positive memorable learning experience</li>
	<li>Establish positive long-term relationships with all EF Customers as well as maintain the students’ database in the respective center</li>
	<li>Ensure good quality business in the respective center</li>
	<li>Creating an accountable sales management database</li>
</ul>

Course Consultant for Jakarta Area

Summary

English First (EF) is one of the biggest English learning centers in the world with more than 500 schools located in more than 52 countries. Our EF Adults centers in Indonesia have been providing quality English learning programs that focus on communicative competence, combined with our ‘Learn-Try-Apply’ method.

We are currently growing ours B2B Team to serve more English training program for various corporate clients across Indonesia.

 

Job Descriptions

We are looking for an enthusiastic Corporate Account Executive to grow EF Corporate department. This person will open potential new markets and industry by ensuring that these clients get their English Training Program tailored exclusively for their staff as well as maintaining the best service experience.

Main responsibilities:

<ul>
	<li>Generating and expanding new B2B opportunities across Indonesia</li>
	<li>Meeting new sales target, account growth, and retention rate</li>
	<li>Maintain strong relationships with our existing clients to achieve long term partnerships, including grow clients' performance, contract renewals, identify new opportunities, and upsell opportunities</li>
	<li>Plan, pitch, negotiate, and execute meetings, networking activities, and sales demo presentation.</li>
	<li>Focusing on high growth of B2B new sales; developing and leading a long-term sales and growth strategy</li>
	<li>Ensuring that customer service satisfaction and good client relationships are of main importance</li>
	<li>Work with cross functional department such as marketing, academic, finance, and other related stakeholders to ensure smooth deliverables.</li>
	<li>Ensure timely &amp; detailed service and sales report of corporate account performance</li>
</ul>

Corporate Account Executive

<ul>
	<li>Act as key project team members charged with the analysis of user and technical requirements, specifications development, solution design and development, and in some environments may consult on testing and deployment processes.</li>
	<li>Track and record project progress and communicate with all related stakeholders to check and update for any issue, impediment, and call out.</li>
	<li>Bridging the communications across all stakeholders (Business team, IT Tower, Dev team, and other related teams) and facilitate/accommodate meetings/communications with related project stakeholders when needed in order to achieve project goals or project resolutions.</li>
	<li>Provide and present project report/presentation to all related stakeholders on managerial level and confirm the latest updates on the project to get the final project report/presentation which will be presented to the VP level.</li>
	<li>Deliver the complete technical solutions to clients and take responsibility for the standards of work, project sign off and client satisfaction.</li>
</ul>

Technical Consultant

As a part of Astra Universe, especially Astra Financial, we are a financing company who delivers comprehensive financial solutions for our customers. We have been established since 25 August 1983, and have been broadening our business portfolio from mainly heavy equipment to the other kind of segments through the years.  

As a company that focus on sustaining the growth, we are always open to develop our business to face the continuous changes in the VUCA era. We also have FAST, FINE, and FUN as our values and manifests them in doing our works and facing all the challenges.

Let's join our Fun, Friendly, and Continuous Growth journey! :)

Surya Artha Nusantara Finance

1. Managing data infrastructure dan security in a company include data warehouse, data management, and data pipeline 
2. Define and execute process to monitor data governance policies and procedures to ensure data integrity and privacy, establish consistent data definitions, and monitor overall data quality for assigned data entities 
3. Prepare and standardize data for any inquiries from regulator and other stakeholders, also involve in integration project 
4. Perform data analysis for generating reports dan management dashboard on periodic basis through tableau

MIS Analyst

We are Itsavirus, a software company that develops innovative smart city solutions and leverage over a decade of experience. With a relative small group of people, we work on great projects that have a positive impact all over the world. We embrace open source and like to share knowledge. In everything we do we aim to deliver the best result. We use a combination of Scrum and OKR to achieve operational excellence. Moreover, we aim to have a lot of fun while working as well. When we say we're the best to work with, we mean it. The only thing that is missing, is you.

Itsavirus

Summary

You will work with upper management to define software requirements and take the lead on operational and technical projects. In this role, you should be able to work independently with little supervision. You should have excellent organization and problem-solving skills. If you also have hands-on experience in software development and agile methodologies, we’d like to meet you.

Your goal will be to develop high-quality software that is aligned with user needs and business goals.

What Will You do?

<ul>
	<li>Develop high-quality software design and architecture</li>
	<li>Identify, prioritize and execute tasks in the software development life cycle</li>
	<li>Develop tools and applications by producing clean, efficient code</li>
	<li>Automate tasks through appropriate tools and scripting</li>
	<li>Review and debug code</li>
	<li>Translating business rules into technical implementation</li>
	<li>Perform validation and verification testing</li>
	<li>Collaborate with internal teams and vendors to fix and improve products</li>
	<li>Document development phases and monitor systems</li>
	<li>Ensure software is up-to-date with latest technologies</li>
</ul>

Senior Back End Developer

<ul>
	<li>Provide technical leadership and guidance to the Frotnend development team (Android &amp; Web), ensuring adherence to best practices and coding standards.</li>
	<li>Lead by example in the design, development, and implementation of high-quality Android applications using Java.</li>
	<li>Conduct regular code reviews and provide feedback to team members to ensure code quality, performance, and scalability.</li>
	<li>Design, build, and improve highly scalable, reliable, and fault tolerant Android/iOS App using Java &amp; Web applications using ReactJs</li>
	<li>Remain up to date with the terminology, concepts and best practices for coding mobile apps</li>
	<li>Build functioning and smooth front-end web applications that interacts with RESTful API services.</li>
	<li>Apply all necessary validations for input fields of the application.</li>
	<li>Develop all necessary smart and dumb components for the application.</li>
	<li>Ensure high quality graphic standards and brand consistency.</li>
	<li>Stay up-to-date with latest design, UI trend and emerging front-end technologies.</li>
	<li>Apply unit testing for all necessary model, reducer, effects and/or services as well.</li>
</ul>

Lead Front End Developer

PT. Revolusi Kesehatan Indonesia is a health-tech startup from Indonesia to make it easier for clients to get Physiotherapy, Nursing, Speech Therapy services at home. PT. Revolusi Kesehatan Indonesia provides platform that makes it easy for patients to get comfortable in Physiotherapy, Nursing and Speech Therapy services at home and whenever needed without having to go through a complicated and time-consuming process.

PT. Revolusi Kesehatan Indonesia

<ol>
	<li>Melayani pelanggan dengan ramah melalui panggilan telepon, email, atau pesan</li>
	<li>Menanggapi permintaan, keluhan/komplain, dan masalah pelanggan dengan solusi yang tepat</li>
	<li>Memproses pesanan pelanggan dari awal assesment hingga jadwal visit selesai</li>
	<li>Memberikan panduan dan dukungan teknis kepada pelanggan</li>
	<li>Mengelola basis data pelanggan dan memastikan keakuratannya</li>
	<li>Berkomunikasi dan berkoordinasi dengan tim internal untuk menyelesaikan masalah pelanggan</li>
	<li>Melakukan monitoring visit pelanggan dan membuat laporannya</li>
</ol>

Customer Operation Hybrid

Laboratorium Klinik Prodia didirikan pertama kali di Solo, Jawa Tengah, pada tanggal 7 Mei 1973 oleh beberapa orang idealis berlatar belakang pendidikan farmasi. Sejak awal, Drs. Andi Wijaya, MBA, PhD. beserta seluruh pendiri lainnya tetap menjaga komitmen untuk mempersembahkan hasil pemeriksaan terbaik dengan layanan sepenuh hati. Komitmen itulah yang mengantarkan Prodia menjadi Laboratorium Klinik terbaik dan terbesar di Indonesia seperti sekarang ini serta menjadi pusat rujukan nasional.

Mulai tahun 2009, Prodia mengusung tema 'Love for Quality' sebagai inspirasi bagi seluruh karyawan Prodia dalam memberikan layanan kepada pelanggan. 'Love for Quality' merupakan perwujudan upaya perbaikan tanpa henti yang dilandasi rasa cinta demi mempersembahkan layanan berkualitas, karena Prodia percaya bahwa cinta dan Anda pelanggan setia, merupakan suatu kesatuan yang tak terpisahkan.



PT Prodia Widyahusada Tbk. (Prodia)

<ul>
	<li>Coordinate with vendors regarding procedures and provision of competent workforce for contact center services.</li>
	<li>Carry out regular monitoring and evaluation of performance standards and Contact Center service activities in various work sides so that they run according to targets and applicable regulations.</li>
	<li>Responsible for managing non-voice performance and artificial intelligent systems and services on chatboats.</li>
	<li>Manage the handling of requests and complaints related to the Company's contact center products and services in accordance with applicable procedures.</li>
	<li>Coordinating with internal parts of the company to update information products and services that will relate to customers in running the contact center.</li>
</ul>

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