We believe that the best and most successful people are 'students' of their fields who are find happiness in the constant pursuit of growth, professionally and personally - a lifelong learner. The faster the world around us changes, the more important it is to be a lifelong learner in order to stay competitive.

Lifelong learning comprises four soft skills (Communication, Critical Thinking, Collaboration, Creativity) and four mindset attributes (Curiosity, Initiative, Persistence, Adaptability). All of these are relevant across disciplines and professions.

Gentem Indonesia Lifelong Learning (GILL) Group's mission is to cultivate lifelong learning from an early age in order to increase the competitiveness of Indonesians. GILL delivers premium, efficacious learning outcomes through exclusive partnerships with world-leading content providers and is heavily technology-enabled under separately branded businesses - Wall Street English, Genstarkids, and INDIES (Independent International Education Solutions).

GILL Group was established with the acquisition of the Wall Street English Indonesia business in 2016 and now has over 5,000 active members learning online and in-center across its 11 locations. Genstarkids was launched in October 2025 with the first studio in Bintaro and the second in Cikarang. INDIES was soft-launched in June 2024.

GILL also provides IELTS test prep courses as well as business english courses (professional skills) to both retail and corporate customers. Our corporate customers include blue-chip multinational companies as well as large local conglomerates.

Gentem Indonesia Lifelong Learning Group

What You'll Be Doing:

<ul>
	<li>Ensure High-Quality Teaching: Lead and guide teachers to deliver exceptional lessons that drive student success and engagement.</li>
	<li>Drive Student Retention &amp; Renewal: Take ownership of key academic business metrics, including student retention, attendance, learning progress, and contract renewals. Work closely with teachers, students, and parents to maximize student satisfaction and long-term enrollment.</li>
	<li>Build Parent Relationships: Strengthen connections with parents to foster trust, increase contract renewals, and encourage referrals.</li>
	<li>Develop Your Team: Support teacher development through coaching, feedback, and training to continually improve teaching quality and class management.</li>
</ul>

Head Teacher

PT Global Enak Nikmat adalah perusahaan FMCG yang bergerak di bidang produksi dan distribusi minuman bervitamin. Kami hadir untuk memenuhi kebutuhan masyarakat akan minuman yang praktis, menyegarkan, dan dapat menjadi bagian dari gaya hidup aktif sehari-hari.

PT Global Enak Nikmat

<ul>
	<li>Menyusun dan mengeksekusi rencana penjualan wilayah demi mencapai target revenue.</li>
	<li>Memastikan ketersediaan produk (availability) dan visibilitas produk (visibility/merchandising) minuman bervitamin di toko-toko terjaga dengan baik.</li>
	<li>Mengelola hubungan baik dengan distributor lokal dan mitra ritel.</li>
	<li>Memantau dan mengevaluasi kinerja tim sales di bawahnya secara berkala.</li>
</ul>

Action Planning

Business Development

Marketing Communications

Networking

Communication Skills

Market Research

head of area

PT Evo Manufacturing Indonesia adalah perusahaan manufaktur pet food yang berkomitmen menghasilkan produk berkualitas tinggi melalui inovasi, teknologi modern, dan standar mutu yang unggul. Kami memproduksi berbagai merek terpercaya, seperti Life Cat, Ori Cat, dan Bio Cat, serta mengajak talenta terbaik untuk tumbuh dan berkembang bersama kami.

PT. Evo Manufacturing Indonesia

<ul>
	<li>Memimpin dan mengendalikan seluruh aktivitas produksi pada area yang menjadi tanggung jawab untuk mencapai target produksi, kualitas, efisiensi, dan keselamatan kerja.</li>
	<li>Menyusun strategi operasional produksi untuk meningkatkan produktivitas, efisiensi, kualitas produk, dan optimalisasi biaya produksi.</li>
	<li>Memastikan seluruh proses produksi berjalan sesuai dengan GMP, HACCP, Food Safety Management System, serta kebijakan perusahaan.</li>
	<li>⁠Mengawasi pencapaian KPI produksi seperti Output, OEE, Yield, Waste, Line Efficiency, dan Cost Efficiency.</li>
	<li>Mengembangkan budaya Continuous Improvement melalui implementasi Lean Manufacturing, TPM, Kaizen, dan PDCA.</li>
	<li>Mengelola kebutuhan tenaga kerja, pengembangan kompetensi, serta evaluasi kinerja Supervisor dan tim produksi.</li>
	<li>⁠Berkolaborasi dengan QA, PPIC, Engineering, Warehouse, Procurement, dan departemen terkait untuk memastikan kelancaran operasional.</li>
	<li>⁠Mengendalikan penggunaan bahan baku, utilitas, dan biaya operasional sesuai dengan anggaran perusahaan.</li>
	<li>Memimpin investigasi terhadap permasalahan produksi maupun kualitas serta memastikan implementasi Corrective and Preventive Action (CAPA).</li>
	<li>⁠Menyusun laporan operasional dan memberikan rekomendasi perbaikan kepada manajemen.</li>
</ul>

Production Section Head

Bank Jakarta berdiri dan beroperasi sejak tanggal 11 April 1961 merupakan bank pembangunan daerah pertama yang lahir di Indonesia seiring dengan terbentuknya kota Jakarta sebagai ibukota Indonesia. Bank Jakarta telah melalui sejarah panjang seiring dengan berbagai dinamika pesatnya pertumbuhan kota Jakarta dan telah mengalami beberapa kali perubahan status dan nama perusahaan

PT Bank DKI (Bank Jakarta)

<ul>
	<li>
	Mampu memimpin tim kredit/marketing
	</li>
	<li>
	Terbiasa memberi arahan dan coaching harian
	</li>
	<li>
	Mampu menyelesaikan permasalahan tim
	</li>
	<li>
	Memotivasi tim untuk mencapai target
	</li>
	<li>
	Pengalaman mencapai target penyaluran
	</li>
	<li>
	Mampu menjaga kualitas kredit
	</li>
	<li>
	Mampu mengelola kinerja Tenaga Sales Mikro
	</li>
	<li>
	Aktif turun ke lapangan
	</li>
	<li>
	Paham kondisi pasar setempat
	</li>
	<li>
	Mampu memetakan potensi debitur
	</li>
	<li>
	Pengalaman mengelola tim canvassing
	</li>
	<li>
	Memahami prinsip 5C dengan baik
	</li>
	<li>
	Memahami skema KUR / kredit produktif mikro lainnya
	</li>
	<li>
	Memahami karakteristik sektor usaha mikro
	</li>
	<li>
	Mampu melakukan verifikasi lapangan (on the spot)
	</li>
	<li>
	Mampu mengidentifikasi potensi kredit macet debitur mikro
	</li>
</ul>

Micro Unit Head

What You'll Be Doing:

<ul>
	<li>Develop and execute brand strategies that strengthen our brand and support business growth.</li>
	<li>Plan and lead marketing campaigns across multiple channels.</li>
	<li>Understand customer needs, market trends, and competitors to create relevant and effective campaigns.</li>
	<li>Ensure our brand message and visual identity remain consistent across all customer touchpoints.</li>
	<li>Work closely with teams across the company to align marketing activities with business goals.</li>
	<li>Manage agencies, KOLs, media partners, and other external vendors to deliver high-quality marketing projects.</li>
	<li>Monitor campaign performance and use insights to improve future initiatives.</li>
	<li>Lead, coach, and develop the brand marketing team to achieve ambitious goals.</li>
</ul>

Head of Brand Marketing

<ul>
	<li>Menyusun dan melaksanakan Annual Internal Audit Plan berdasarkan hasil penilaian risiko perusahaan.</li>
	<li>Memimpin pelaksanaan audit operasional, keuangan, kepatuhan, dan audit khusus pada seluruh unit bisnis, termasuk pabrik, gudang, kantor pusat, dan distribusi.</li>
	<li>Mengevaluasi efektivitas sistem pengendalian internal, manajemen risiko, serta proses bisnis perusahaan.</li>
	<li>Melakukan audit terhadap fungsi Procurement, Produksi, PPIC, Quality, Warehouse, Logistik, Sales, Finance, dan departemen lainnya untuk memastikan kepatuhan terhadap SOP dan kebijakan perusahaan.</li>
	<li>Melaksanakan audit persediaan (inventory), aset perusahaan, serta menginvestigasi selisih stok dan potensi penyimpangan.</li>
	<li>Mengidentifikasi potensi fraud, pemborosan, maupun kelemahan pengendalian, serta memberikan rekomendasi perbaikan yang efektif.</li>
	<li>Memantau pelaksanaan tindak lanjut atas temuan audit hingga seluruh rekomendasi dijalankan dengan baik.</li>
	<li>Menyusun dan menyampaikan laporan hasil audit yang akurat, objektif, dan memberikan nilai tambah bagi manajemen.</li>
	<li>Memimpin, membina, dan mengembangkan tim Internal Audit untuk meningkatkan kompetensi dan kinerja.</li>
	<li>Mendukung penerapan Good Corporate Governance (GCG), manajemen risiko, dan budaya kepatuhan di seluruh perusahaan</li>
</ul>

Deputy Department Head – Internal Audit

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

<ul>
	<li>Oversee and manage Motor Vehicle (MV) Claim &amp; Acquisition operations to ensure efficient service delivery and achievement of operational targets.</li>
	<li>Monitor claim handling and acquisition activities to ensure compliance with company policies, procedures, and service level agreements (SLA).</li>
	<li>Supervise daily operational activities and ensure effective execution of processes, service quality, and team performance.</li>
	<li>Analyze operational performance, identify process improvement opportunities, and implement initiatives to enhance efficiency and customer satisfaction.</li>
	<li>Coordinate with internal and external stakeholders to ensure smooth claim settlement and acquisition processes.</li>
	<li>Support the Dept. Head (Mgr.) MV Claim &amp; Acquisition in driving operational improvements and achieving departmental goals.</li>
</ul>

Section Head MV Claim & Acqusition in Automotive

Indonesia Stock Exchange (IDX) is a Self-Regulatory Organization that creates a trusted and credible financial market infrastructure to deliver a fair, orderly, and efficient market, accessible to all stakeholders through innovative products and services. Our vision is to be a competitive stock exchange with world-class credibility. We aim to develop the Indonesian capital market to bring prosperity as one of the pillars of the Indonesian economy. We also actively seek to create more impact globally by joining the World Federation of Exchanges and Sustainable Stock Exchanges. Our goal is to become a credible exchange that drives financial deepening, enabling Indonesia to become the 5th largest economy by 2045. 

Our core values, Teamwork, Integrity, Professionalism, and Service Excellence (TIPS), are set to be our DNA. This is how we live at IDX. TIPS become the spirit that leads us to strengthen collaboration, and innovation, and to continuously go above and beyond to achieve our goals. 

People play significant roles in the success of IDX, and thus we put people as our priority. Ensuring our people have nurturing and exciting working experiences, we are fully committed to developing and energizing our people by providing various development programs and opportunities to create an impact through their roles/work. We are blessed to have been awarded as one of the Best Companies to Work for in Asia for the third consecutive year in 2017, 2018, and 2019, organized by HR Asia. 

Indonesia Stock Exchange

We are looking for an experienced and visionary professional to lead our IDX Representative Office of Aceh. As the Regional Head IDX Representative Office of Aceh, you will be responsible for overseeing the office's operations, driving capital market development initiatives, strengthening stakeholder engagement, and ensuring the effective execution of IDX's strategic objectives in the region.

Key Responsibilities: 

<ol>
	<li>Lead and ensure the effective management of the IDX Representative Office in accordance with company policies and operational guidelines.</li>
	<li>Drive capital market development initiatives by increasing market transactions, investor participation, and listed company engagement within the region.</li>
	<li>Ensure the successful implementation of capital market education, outreach, and public awareness programs.</li>
	<li>Develop and manage the Representative Office to operate effectively and efficiently in accordance with applicable regulations.</li>
	<li>Develop annual work plans and budgets while ensuring the achievement of business objectives and performance targets.</li>
	<li>Build and maintain a competent team by fostering a strong organizational culture and encouraging innovation.</li>
	<li>Ensure the Representative Office operates in compliance with corporate governance, risk management, internal control, and applicable Standard Operating Procedures (SOPs).</li>
</ol>

Regional Head IDX Representative Office of Aceh

PT Bussan Auto Finance ("BAF") is one of the leading financing company in Indonesia focusing on new Yamaha brand motorcycle, used motorcycle, Sharia financing, Car, Multi-Products(electronics & home appliances), agricultural machinery, Pradana, and Adidana. In running its business, BAF is registered and supervised by Financial Service Authority (OJK) and member of Indonesia Financing Company Association (APPI) and Credit Bureau. With more than 24 years of existence, BAF has served 8.2 million customers and is supported by ± 8.200 employees in 248 locations across Indonesia.

Bussan Auto Finance

Be part of a dynamic team driving growth and innovation! Focusing on products in heavy machinery and industrial equipment. This role involves analyzing prospective corporate and business clients, building strong relationships with dealers, executing marketing strategies, and achieving booking targets. Especially in marketing/sales fleet.

Marketing Head MSME in Jakarta, Makassar, Palembang, Lampung, Surabaya

Who We Are

We are a System Integration Firm that dedicated ourselves to Cloud Computing Solutions. We establish ICS to answer the future challenges, to provide solutions on how to get to market faster, create new experiences, and build operational muscle for sustainable results. Rising to those challenges, we provide Implementation, Managed Services, Consultancies, for multinational and local enterprises, or startups that are building their path for greater future. We will provide the most effective, cost optimized solution to all of our customers. We will answer every challenge with innovation to transform our client businesses, so they could scale new opportunities and balance the two for a wise pivot for a sustainable business. Our company comprise of engineers that has been in the industry for more than 10 years, we are confident to provide the right and most effective solutions to all of our clients. As a leader in CLOUD solutions and services, ICS helps global enterprises and midsize organizations to increase the efficiency and flexibility of their mission-critical cloud infrastructure and support operations, through a dedicated team of cloud experts.We have done more than 50 migrations during our 3 years of establishments, and more than 100 customers currently. We have done not only migrations, but also SAP Implementation, Magento for e-commerce, and Dev-Ops implementation in many industries. We keep adding more competencies to serve more unique requirements from our customers.

Why us

We are advisors, strategists and engineers focused to emphasize your business. We are born in the cloud. Running in the  business over a decade allow us to have experiences in many industries, shape us to provide the right solutions for all of our customers.

•	Indonesia AWS Advance Partner
Since 2019, we’ve become the first local advance partner in Indonesia. ICS Compute has proven to deliver best practice for cloud computing to the customers, not only from reliability, security, scalability, but also for cost and infra optimization.
•	Certified Cloud Engineer
We certified all of our engineers to give our customers convenience, and to make sure that we can provide and deliver best practice solutions to all of our customers base on their workload.
•	Quality Cloud Infrastructure
By leverage the services from the cloud providers, we provide quality solutions, which include aspects of security, high availability, scalability, reliable and cost optimized.
•	Best Value for Money
We will help our customers in their cloud journey, and it also include by helping them choose the right cloud providers, the right billing method, and do several tips and tricks that can help them to optimize their cloud usages.
•	Rich Feature Solutions
All applications that was created currently already available to implement on Cloud. These movement will create a rich environment in Cloud Computing, from a-z of your requirements will be available on top of Cloud Computing. You don’t have to look elsewhere to find the right and effective features for your company. From Infrastructure as a service, transform your workload to combine platform as a service, software as a service and function as a service, and develop your data analytic by using the cloud services. Technology grows rapidly, providing thousands innovation every year, so modernize your company now and create greater opportunities with our solutions to compete in the market.

Our core values

In ICS, we believe the future will be all digital on top of Cloud. Because we believe Cloud Computing has the scalability, the flexibility and the optimization that will be required by all industries. Simply said, Cloud Computing is a necessities. So, we are obsessively passionate and focus on the curve of technology, following every innovation and optimization that will help our customers to reach their goals. Born in the cloud, we trained all of our Team to follow the curve of technology and innovation. So we could provide the best solution to boost their businesses with the most optimize cost. We are more than happy to assist and helped you in pursuing your dreams through technology and innovation. Let’s Grow Together!


ICS Compute

We are looking for an Account Manager to drive business growth by acquiring new customers and managing the end-to-end sales cycle. In this role, you will idenitfy client needs, propose suitable technology solutions, and build long-term relationships with key stakeholders. You will collaborate with internal teams to ensure successful project delivery while consistently achieving sales targets and expanding business opportunities. 

<ul>
	<li>Act as a frontline revenue executor responsible for driving sales growth.</li>
	<li>Identify, approach, and acquire new clients. </li>
	<li>Manage the end-to-end sales cycle, from lead generation to deal closure. </li>
	<li>Understand customer business needs and translate them into relevant technology solutions. </li>
	<li>Present, propose, and negotiate solutions aligned with customer objectives. </li>
	<li>Own and achieve individual sales targets and revenue goals. </li>
	<li>Collaborate with internal teams (presales, solution architects, delivery) to ensure successful deal execution. </li>
	<li>Maintain accurate sales pipeline and forecasting reports. </li>
	<li>Build and maintain strong, long-term customer relationships. </li>
	<li>Monitorr market trends and competitor activities to identify new opportunities. </li>
</ul>

Account Manager

R17 Group is a holding company that integrates cutting-edge technology across its diverse portfolio, focusing on Information Technology (IT) and Manufacturing. By leveraging innovative technological solutions, we drive operational efficiency and create market differentiation, ensuring our businesses remain competitive and lead in their respective industries. Our commitment to technology is central to our strategy, helping us unlock new opportunities and achieve excellence. With a vision focused on progress and innovation, R17 Group continues to shape the future across these key sectors.

R17 Group

<ul>
	<li>Utilize networking and prospecting skills to generate leads and identify strategic solutios based sales opportunities. </li>
	<li>Manage sales life-cycle for all accounts.</li>
	<li>Collaborate with key stakeholder to move opportunities through funnel to successful closure.</li>
	<li>Attains revenue and margin objectives.</li>
	<li>Proactively identifies and solves business problem faced by customer by providing subject matter expertise.</li>
	<li>Anticipates market and competitive actions and build strategies to win and grow.</li>
	<li>Directly report to Chief of Sales and Marketing.</li>
</ul>

Senior Sales Account Manager

<ul>
	<li>Identify employee development needs based on business and organizational requirements.</li>
	<li>Analyze competency gaps (hard &amp; soft competencies) and recommend appropriate learning and development programs.</li>
	<li>Design and implement employee development initiatives, including training, knowledge management, and talent management programs.</li>
	<li>Coordinate end-to-end in-house training implementation, including budget, schedule, learning materials, facilities, and instructors.</li>
	<li>Deliver internal training sessions when required.</li>
	<li>Monitor and evaluate the effectiveness of learning and development programs, including training administration and reporting.</li>
</ul>

Learning Analyst

<ul>
	<li>Mengawasi dan memastikan seluruh proses operasional Human Capital berjalan efektif di Head Office, Pabrik, dan Cabang.</li>
	<li>Mengelola proses payroll, absensi, lembur, BPJS, PPh 21, administrasi karyawan, serta benefit agar akurat dan tepat waktu.</li>
	<li>Mengelola proses rekrutmen end-to-end, mulai dari sourcing, seleksi, interview, offering, hingga onboarding karyawan.</li>
	<li>Memastikan kebutuhan tenaga kerja terpenuhi sesuai target dan kebutuhan operasional perusahaan.</li>
	<li>Menyusun dan menganalisis data Human Capital, seperti headcount, turnover, absensi, overtime, produktivitas, dan laporan HR lainnya sebagai dasar pengambilan keputusan.</li>
	<li>Menangani hubungan industrial (Industrial Relations), termasuk disiplin karyawan, pembinaan, surat peringatan, penyelesaian permasalahan ketenagakerjaan, serta koordinasi dengan instansi terkait.</li>
	<li>Memastikan seluruh proses HC sesuai dengan peraturan ketenagakerjaan, kebijakan perusahaan, dan SOP yang berlaku.</li>
	<li>Berkoordinasi dengan seluruh Department Head dalam memenuhi kebutuhan tenaga kerja dan mendukung operasional bisnis.</li>
	<li>Mengidentifikasi peluang perbaikan proses kerja serta mengimplementasikan program peningkatan efektivitas operasional HC.</li>
	<li>Membimbing dan mengembangkan anggota tim HC agar memiliki kompetensi dan kinerja yang optimal.</li>
</ul>

HC OPERATIONS SUPERVISOR

Toyota Astra Financial (TAF) was established by Astra International and Toyota Financial Services Corporation as a financial company and part of both Astra Group and Toyota value chains to provide financing solutions which support automotive sales in Indonesia.

Offers varieties of financing facilities, primarily focused on financing vehicles, with the option of conventional or sharia financing according to customer needs.

TAF develops a reliable service network based on good relationship with dealers, digitalization for more optimal access and connectivity in the business ecosystem, as well as agile organization with embedded risk management lifestyle.

Build Your Future with TAF!
1.	Health insurance for all TAF Employees
2.	Training and promotion chance in all TAF business sectors
3.	A positive working environment that promotes employee safety, growth, and goal attainment

Vision
Preferred financing solution for Toyota ownership through service excellence.

Mission
1.	To provide best value to customers
2.	Being a partner of Toyota to achieve long term success
3.	To provide sustainable value creation to stakeholders
4.	Being an employer of choice
5.	To share prosperity to community

Toyota Astra Financial Services

Bertanggung jawab melakukan pencatatan transaksi keuangan secara akurat, menyusun rekapitulasi pemotongan pajak, serta memastikan pelaporan keuangan dan perpajakan sesuai dengan standar akuntansi dan peraturan yang berlaku secara tepat, konsisten, dan terdokumentasi dengan baik.

Accounting Analyst

Bertanggung jawab dalam menjalankan aktivitas operasional IT harian, termasuk maintenance aplikasi, deployment fitur atau aplikasi baru, penyelesaian isu teknis dari user, serta terlibat dalam pelaksanaan project improvement untuk meningkatkan efektivitas layanan IT dan memastikan sistem berjalan optimal sesuai standar yang ditetapkan.

<ol>
	<li>Melakukan maintenance aplikasi, baik rutin maupun non-rutin/emergency, untuk meminimalisir potensi kerusakan atau hambatan dalam operasional sistem.</li>
	<li>Merumuskan serta mengimplementasikan project improvement pada sistem atau proses IT Operation, dengan tujuan meningkatkan kualitas layanan dan mengurangi jumlah defect.</li>
	<li>Melakukan production deployment terhadap aplikasi atau fitur baru ke production environment, termasuk menyiapkan deployment package, menjalankan prosedur instalasi, dan melakukan verifikasi untuk memastikan aplikasi berfungsi dengan optimal dan memenuhi standar sebelum digunakan oleh end-user.</li>
	<li>Menyelesaikan permasalahan harian yang tidak dapat ditangani oleh tim iCare first level terkait aplikasi, program, dan sistem yang digunakan oleh user, termasuk melakukan perubahan atau perbaikan jika diperlukan untuk memastikan kelancaran operasional.</li>
	<li>Secara rutin melakukan pengelolaan potensi risiko di fungsinya untuk memastikan kesesuaian dan keamanan proses bisnis serta memfasilitasi divisi untuk melakukan improvement dengan tujuan memastikan risiko tidak terjadi kembali.</li>
	<li>Mematuhi regulasi internal maupun eksternal yang berhubungan dengan pekerjaan sehari-hari.</li>
	<li>Memberikan pelayanan kepada pelanggan dan/atau rekan kerja sesuai dengan standar perilaku service perusahaan sebagai bagian dari pekerjaan untuk mendukung terciptanya budaya service perusahaan.</li>
</ol>

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