Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

Data Analyst will handle big data in health business and be responsible to calculate &amp; analyze data from health business in insurance industry. They will provide and present the findings that they found based on the data. They also need to suggest an evaluation or improvement based on the data that they found to clients/relevant department.

Health Data Analyst

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

<ul>
	<li>Mendukung penerapan program K3 dan lingkungan sesuai standar perusahaan dan peraturan yang berlaku.</li>
	<li>Melakukan inspeksi rutin di area kerja untuk mengidentifikasi potensi bahaya dan memberikan rekomendasi perbaikan.</li>
	<li>Mengawasi kepatuhan terhadap penggunaan APD (Alat Pelindung Diri).</li>
	<li>Mencegah potensi kecelakaan di gudang yang berdampak pada LTI/Kematian &amp; kerusakan aset.</li>
	<li>Membantu menyusun laporan SHE bulanan kepada manajemen dan laporan triwulan kepada disnaker/instansi terkait.</li>
	<li>Mencatat, melaporkan, dan menindaklanjuti insiden, kecelakaan kerja, dan near miss.</li>
	<li>Mendukung pelaksanaan sosialisasi, pelatihan, dan kampanye SHE kepada karyawan.</li>
	<li>Membantu meningkatkan awareness budaya kerja yang aman dan berkelanjutan.</li>
	<li>Membantu persiapan dan pelaksanaan audit terkait SHE.</li>
	<li>Memastikan dokumen dan perizinan terkait SHE selalu up-to-date.</li>
	<li>Membangun dan menjaga hubungan baik dengan pengelola kawasan industri, pemerintah, serta pihak eksternal lainnya.</li>
</ul>

Safety, Health, & Environment (SHE) Associate

CARE Technologies is the first generation in Indonesia who launced the desktop and web version of an application for th General Insurance.

CARE Technologies was established in February 20th, 2006 and located in Tebet – South of Jakarta. Today we have nearly 80 employees with the position IT Programmer and IT Consultant. In 2010 CARE Technologies became first generation who issued an application for General Insurance in the Enterprise version which is still growing until today.

Mostly 80% Insurance Company in Indonesia using CARE Application, and we have client in Thailand and Philippines. CARE Technologies has a schedule in yearly to making Corporate Social Responsibility (CSR) at East Indonesia, focus in education and social problems.

CARE Technologies

<ul>
	<li>Creating the application configuration as needed business processes</li>
	<li>To install / upgrade / update client applications in both the server and the internal server</li>
	<li>Create / modify the application and report documents according to client needs</li>
	<li>Create and develop training materials the client</li>
	<li>Provide support to the potential conditions arising after implementation</li>
	<li>Create maintain business process documents, project documents, and the documents to be clear and effective training</li>
	<li>Solve the problems that are still related to the tasks performed</li>
	<li>Maintaining good relationships with clients, superiors directly or indirectly and colleagues to uphold the ethnics of professionalism</li>
	<li>Maintaining the confidentiality of client data</li>
</ul>

IT Application Consultant

<ul>
	<li>Networking – Handles switching, routing, and in some cases perimeter devices (firewalls)</li>
	<li>Installs, configures and maintains approved system hardware and software components.</li>
	<li>Implements predetermined software or hardware changes to rectify any issues.</li>
	<li>Collects and maintains tracking and configuration documentation and plans</li>
	<li>Manages user access to systems or applications.</li>
	<li>Administers the set-up of new profiles, creates and updates access permissions and maintains user accounts for enterprise systems.</li>
	<li>Monitors performance and proactively identifies uptime issues, making recommendations for eliminating those issues.</li>
	<li>Maintains structured cabling systems, telecom systems, WAN, LAN, Wireless Networks and local Internet, remote access, VPNs, and connectivity protocol</li>
	<li>Provides support for connectivity or related network/communication issues for the user community.</li>
	<li>Solve the problems that are still related to the tasks performed</li>
	<li>Maintaining good relationships with clients, superiors directly or indirectly and colleagues to uphold the ethnics of professionalism</li>
	<li>Maintaining the confidentiality of client and internal data</li>
</ul>

IT Infrastructure Engineer

Accord Innovations offers high-end quality IT products and services. We are young growing rightsized
company with entrepreneurial culture and entrepreneurial team members passionate with one
objective – client satisfaction. Primarily, Accord Innovations is an IT & business consulting, IT services
& solutions company; also dealing with IT solutions and products. Accord Innovations is
headquartered at Malaysia with a branch office in Hyderabad, India and capability to serve clients
globally.

We offer customized IT solutions and also standardized IT products, IT platforms to its clients. Accord
Innovations has a global footprint with clients from across the world. We have been serving clients
from across the world with our IT products and services capabilities. Accord has successfully
delivered its wide array of services to diversified industries and sectors.

We believe in delivering quantifiable business outcomes and impact of business and consulting
availed by the clients. We strive to ensure that our client’s business consulting and IT products and
services investments give best return on investment. Our team is always ready to change the picture
of client’s business and profitability by cutting-edge IT applications, systems, products and consulting
services. Accord’s team works towards adding and creating value to client’s business. 

Accord is known for its business and technology consulting services and standard as well customized
applications and solutions for manufacturing companies. We have business interests across verticals
for various IT interventions, beginning from design, development and implementation of IT solutions.
Accord Innovations stands for design, development and implementation of cost efficient and value
effective IT products and services. Choose Accord Innovations as strategic partner in your business
transformation processes. Build an intelligent enterprise with Accord as IT service provider. Think
next, think IT, think Accord.

Accord Innovations Indonesia

Key Skills &amp; Experience:

• Min. D3 in any major (all majors welcome)

• Excellent English &amp; Traditional Chinese (written, spoken, listening, reading) — B2 proficiency

• Fresh graduates welcome

• No experience required (experience is a plus)

• Able to start immediately (strong plus)

• BPO experience is a plus

• Willing to work shifting hours

• Willing to undergo training

• Willing to work weekends &amp; public holidays

• Placement: Denpasar, Bali (Full WFO)

Content Moderator – Traditional Chinese Agent

PT Bussan Auto Finance ("BAF") is one of the leading financing company in Indonesia focusing on new Yamaha brand motorcycle, used motorcycle, Sharia financing, Car, Multi-Products(electronics & home appliances), agricultural machinery, Pradana, and Adidana. In running its business, BAF is registered and supervised by Financial Service Authority (OJK) and member of Indonesia Financing Company Association (APPI) and Credit Bureau. With more than 24 years of existence, BAF has served 8.2 million customers and is supported by ± 8.200 employees in 248 locations across Indonesia.

Bussan Auto Finance

<ul>
	<li>Melakukan monitoring dan service validasi setiap Kantor Jaringan</li>
	<li>Melakukan training/ sosialisasi secara berkala untuk meningkatkan kemampuan Frontliner</li>
	<li>Reporting dan analisis harian, mingguan, bulanan, triwulan, semesteran, tahunan yang berkaitan dengan program peningkatan kualitas layanan di Network</li>
	<li>Reporting dan analisis harian, mingguan, bulanan, triwulan, semesteran, tahunan all activity yang berkaitan dengan Customer Care</li>
	<li>Melakukan pemantauan campaign dari Divisi Operation yang dikirimkan kepada konsumen</li>
	<li>Support permintaan data dari Departemen atau Divisi lain di luar OPS terkait dengan Customer Care dan Service Quality</li>
</ul>

Service Quality Sr Officer

Jendela is a leading apartment rental platform in Indonesia. We connect renter and apartment owner with the help of technology such as: 360 Virtual Tour and Payment processing that able to turn payment into installment up to 12x.

Nowadays We see traffic jam is getting worse everywhere in the city. It would take anywhere around 2-6 hours to commute from home to working/business place EACH DAY. The current solution offered, does not solve the problem properly. not to mention the enactment of new regulations that are very restrictive, such as odd-even rules. And for one to purchase a landed house in the middle of the city, especially for the younger generation, is now nearly impossible. If We see in this point of view, We can see that Apartment living currently provide the best solution available (and will continue to do so in the future). With its location usually strategic to business center and other essential places in town. The completeness of facilities offered on the apartment. No wonder Apartment become the most favorable solution to this problem.

Unfortunately, finding apartment may proved to be a very tough process, especially for the first timer. From the step of browsing and gathering all the information scattered on the web, contacting agent one by one, assessing whether the agent is trustable or not, up to negotiating price, and ultimately the heavy burden one must carry to pay 1 year upfront rental cost would be a big turn off for lots of people try to rent an apartment.

We believe such a pain process, should be eliminated. By putting a higher standard, and helpful advisor to help people find an Apartment suitable for their needs, and budget. We do that by connecting them with the best agent that specialized in that area, also by giving them the touch of technology like Virtual Tour where user able to virtually walk around the apartment unit, and make sure the unit their after is favorable for them. Ultimately We give people the ease to pay by monthly-base instead of heavy upfront payment. This way Jendela360 is not only saves people time, but also solving the problem with the new superior experience!

If you feel thrilled and excited reading the above description. We challenge you to join out boat with goal to revolutionize the archaic, yet lucrative property industry, together with our solid, highly passionate and dedicated team. If you think you're the right person, Let's ride together

Jendela Group

<ul>
	<li>Serve as the primary point of contact for tenants, addressing inquiries, concerns, and requests promptly and professionally.</li>
	<li>Build and maintain positive relationships with tenants, ensuring a high level of satisfaction.</li>
	<li>Resolve tenant issues with empathy and effective problem-solving skills.</li>
	<li>Coordinate with internal teams to address maintenance, billing, or service-related concerns.</li>
	<li>Facilitate smooth communication between tenants and the property management team.</li>
	<li>Provide detailed explanations of property policies, procedures, and updates.</li>
	<li>Handle complaints or disputes with a persuasive and solution-oriented approach.</li>
	<li>Contribute to customer retention strategies by delivering excellent service.</li>
</ul>

Customer Service [Night Shift]

PT. Infokes Indonesia atau yang lebih dikenal dengan nama “infoKes” merupakan perusahaan Teknologi Informasi yang fokus bergerak dalam pengembangan produk dan solusi Teknologi Informasi Kesehatan online dan terintegrasi di Indonesia.
Berkat dukungan dan kerjasama tim yang telah memiliki pengalaman kerja dan komitmen lebih dari 10 tahun di Industri Teknologi Informasi dan Kesehatan, Infokes mampu meraih berbagai prestasi di tingkat Nasional dan Internasional, serta berhasil mengimplementasikan produk dan sistemnya lebih dari 1.000 puskesmas aktif sampai saat ini yang bisa diakses secara realtime / online.
Kedepannya, Infokes akan terus melakukan inovasi-inovasi dan riset teknologi seperti M2M (Machine to Machine) dan IoT (Internet of Things) yang bisa saling terintegrasi dengan Infokes Platform untuk mewujudkan Integrated eHealth Solutions di Indonesia.

PT Infokes Indonesia

<ul>
	<li>Assist the Head of Product / Product Manager in creating product documentation (BRD, FSD) in accordance with standards and guidelines.</li>
	<li>Represent the product team in explaining development plans and progress to both internal and external stakeholders.</li>
	<li>Conduct application reviews to ensure alignment between the development team's output and the requirements stated in the BRD / FSD.</li>
</ul>

IT Business Analyst | Product Officer

English 1 (Previously EF English First) SWARA Group opened its first franchise center in Pluit, North Jakarta in 1997. 27 years later, English 1 Swara continues to be the largest group in the Greater Jakarta region, having 19 Centers in the city and its surrounding area. We currently have 9 Centers in the capital city of Jakarta, 6 in the thriving suburb of Tangerang, 4 in the satellite city of Bogor, and 1 in Depok. With a dynamic and expanding team, we established our own Head Office in Tangerang area to help support our English 1 Centers in continuing to grow as the leading provider of English language education in Indonesia.

English 1 Swara Group

<ul>
	<li>Plan and deliver the highest quality of lessons</li>
	<li>Ensure the student has the best experience possible</li>
	<li>Monitor student's development and communicate frequently with the parents</li>
	<li>Strive to develop professional skillset via attending workshops, training and self-learning tasks</li>
	<li>Teach young learners (preschool - teens)</li>
</ul>

 

Benefits:

<ul>
	<li>Training and development</li>
	<li>BPJS</li>
	<li>Career advancement</li>
	<li>Annual leave (includes Eid, Christmas and new year's holiday)</li>
	<li>Incentives</li>
</ul>

Placement: (we prioritize the placement at the nearest center to the candidate's residence)

Jakarta - Pluit, PIK, Tebet, Tanjung Barat, Green Sedayu Mall, Puri Indah, Pondok Indah, and Tanjung Duren

Tangerang - Graha Alam Sutera, Ciledug, BSD, Gading Serpong, Tangerang City and Green Lake City

Bogor - Sentul, Yasmin, Cibinong and Padjajaran

Depok - Cinere

*we are currently expanding our centers!

English Teacher

Medical Assessment Analyst aims to analyze Quantitative data on Health Operation Division.

<ul>
	<li>Act as the User Representative in system development alongside the IT team to identify, design, and communicate requirements related to Medical Check-Up processes (Pre-MCU, MCU, Post MCU) including Wellness features, ensuring operational and functional needs are optimally accommodated within the system.</li>
	<li>Analyze prospective client needs to determine suitable Medical Check-Up (MCU) packages.</li>
	<li>Analyze client Medical Check-Up (MCU) result data by performing cross-analysis against participant claim history and preparing the presentation of findings.</li>
	<li>Prepare Wellness Program requirements based on the analysis of Medical Check-Up (MCU) results and participant health records.</li>
	<li>Analyze client Wellness Program results to evaluate program effectiveness.</li>
</ul>

Medical Assessment Analyst

The transaction is the lungs of the breathing economy, that is why our first step starts with a big dream to pave the way towards freedom of transaction. Since 2007, DOKU has been the first electronic payment system and risk management company in Indonesia. 

From paying and getting paid to transfer funds, all are possible with DOKU. For more than one decade, we have grown together alongside large and medium scaled companies to personal sellers from various lines of business, ranging from transportation, tourism, insurance, retail, donation, communities, and many more. Collaboration with partners such as local and international banks, also non-banking institutions has strengthened our reputation as a trusted local electronic payment solution. 

Our business grows together with our partners’ businesses. Thus we have built a payment ecosystem that is supportive and strengthens theirs. The formation of three product pillars that responds to all business needs across all layers of society has marked our transformation from “The Better Way to Pay” becoming “Think Beyond Payments”. The three winning product pillars comprise Payment Gateway and Transfer Services for Corporate, SMEs, Start-ups, and Local and International MSMEs. The last product pillar, Collaborative Commerce, is designed to empower communities and personal usage.

DOKU, PT NUSA SATU INTI ARTHA

About The Role: 

To provide helpful information, answer questions, respond to complaints, and maintain records of customer inputs to ensure customer satisfaction and deliver professional customer support.

 

What Will You Do: 

<ul style="list-style-type: disc;">
	<li>Communicating with Customer through various official Channels such as calls/ emails or other customer care service inquiries by implementing decided procedure &amp; Service Standard to Maintain a positive, empathetic, and professional attitude toward customers at all times</li>
	<li>Giving Follow to customers, provide feedback based on decided Service Quality Standard to Ensure customer satisfaction and provide professional customer support</li>
	<li>Give Respond, Proceed &amp; Monitor customer queries, track progress of solvency, route, and redirect problems appear to correct resources to follow up the queries accurately &amp; based on service quality standard</li>
	<li>Escalate unresolved queries to the next level of support, then follow up until the case close to Solve the queries accurately &amp; based on service quality standard</li>
	<li>Keeping records and update data of customer interactions, process customer accounts, and file documents to ensure the data can are complete, accountable and reliable for any related decision or analysis</li>
	<li>Active in updating, keep Up &amp; knowing Doku product inside and out to be able to respond customer queries accurately based on Services Quality Standard.</li>
	<li>Active in giving input for improvement based on working process problem identification for the purpose of realizing continuous improvement in Expert Care team</li>
</ul>

Support Officer

- Ensure adherence to health, hygiene, security and 5S implementation.

- Evaluate worklngflow to increase manpower productivity and service level

- Conduct daily report align with KPI

- Resolve minor field issues (e.g., mispicks, missing items)

- Check output quality: picking accuracy, packing correctness, storage order, and loading readiness

- Maintain daily inventory activitity from manpower schedule, inventory accuracy dan inbound &amp; outbound support.

- Communication with supply chain &amp; category team to solve an issue and set a forecast.

- Ensure adherence to health, hygiene, security and 5S implementation.

- Evaluate worklngflow to increase manpower productivity and service level

- Conduct daily report align with KPI

- Lead operators in daily activities (inbound, picking, packing, etc.)

- Delegate tasks and ensure targets are met in quality and speed

- Handle team attendance and shift rosters

- Manage shift rolling and provide backup for manpower shortages

- Ensure team performance during the shift

Fulfillment Warehouse Senior Supervisor

Toyota Astra Financial (TAF) was established by Astra International and Toyota Financial Services Corporation as a financial company and part of both Astra Group and Toyota value chains to provide financing solutions which support automotive sales in Indonesia.

Offers varieties of financing facilities, primarily focused on financing vehicles, with the option of conventional or sharia financing according to customer needs.

TAF develops a reliable service network based on good relationship with dealers, digitalization for more optimal access and connectivity in the business ecosystem, as well as agile organization with embedded risk management lifestyle.

Build Your Future with TAF!
1.	Health insurance for all TAF Employees
2.	Training and promotion chance in all TAF business sectors
3.	A positive working environment that promotes employee safety, growth, and goal attainment

Vision
Preferred financing solution for Toyota ownership through service excellence.

Mission
1.	To provide best value to customers
2.	Being a partner of Toyota to achieve long term success
3.	To provide sustainable value creation to stakeholders
4.	Being an employer of choice
5.	To share prosperity to community

Toyota Astra Financial Services

<ul>
	<li>Manage EHS (Environment, Health &amp; Safety) include sustainability result, monitoring &amp; resulting</li>
	<li>Monitoring company-wide and Head Office operational vehicle fulfillment &amp; database</li>
	<li>Maintaining and reporting effective utilization of general services (facilities) related budget</li>
	<li>Analyze &amp; execute the best handling of facilities (include asset) with efficiency mindset from maintenance, replacement &amp; reparation</li>
</ul>

General Services Analyst

Bumi Amartha Teknologi Mandiri or “AMARTEK” was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at "AMARTEK" is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry.

As an established technology-intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state-of-the-art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services.

At "AMARTEK", we guarantee rapid, reliable and robust information technology solutions that work. 

PT Bumi Amartha Teknologi Mandiri

<ol>
	<li>Provide day-to-day support for internal and external applications, including troubleshooting and issue resolution.</li>
	<li>Assist in B2B project activities, especially those related to system integration and API-based workflows.</li>
	<li>Collaborate with internal teams and external partners to ensure stable application performance.</li>
	<li>Monitor application health and coordinate escalation when needed.</li>
	<li>Prepare documentation related to incidents, resolutions, and system updates.</li>
</ol>

IT Application Support

NICEpay is an Internet Payment Gateway Provider which brings you a reliable technical support and proven expertise in local system integration, empowering merchant boarding, and maintenance. We are empowering merchant to secure its e-commerce revenue streams from anywhere in the world with our enhanced Fin-Tech solution. We are IT company working with banks and online merchant in delivering Internet Payment Gateway Solution for your e-commerce business.

PT IONPay Networks (NICEPAY)

<ul>
	<li>Responsible for management and maintenance of storage, virtualized environment, servers, network devices, and productivity tools</li>
	<li>Supports, monitors, tests and troubleshoots hardware and software problems</li>
	<li>Handle updates, upgrades, and other maintenance tasks in both hardware and software areas</li>
	<li>Standby remote support and on-site duties</li>
	<li>Administer server in multiple platforms and applications</li>
	<li>Monitoring performing daily health check</li>
	<li>Creating solutions for ensure system Infrastructure running in good performance</li>
	<li>Create changes report documentation, Support for developers, and input recommendations for improvements</li>
</ul>

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