health care microinsurance financial services

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

Deskripsi pekerjaan dari Health Claims Intern, dimana nantinya akan beroperasi di department Health Claims, dengan detail aktivitas:

 

<ul>
	<li>Membantu kebutuhan project Cost Claim Management</li>
	<li>Menganalisa data claim</li>
	<li>Menganalisis dan melakukan pendataan obat</li>
</ul>

Analyzing Data

Mathematics

Statistics

Health Claims Intern

Data Analyst will handle big data in health business and be responsible to calculate &amp; analyze data from health business in insurance industry. They will provide and present the findings that they found based on the data. They also need to suggest an evaluation or improvement based on the data that they found to clients/relevant department.

Health Data Analyst

Health Business Analyst carries out improvement and innovation initiatives needed in Health Business, starting from analyze business conditions, propose business development, implementation and evaluation involving various internal and external parties of the company. Health Business Analyst also running Medcare (Garda Medika Application/Health Insurance Mobile App) and Wellness Programs in order to achieve predetermined business targets.

<ul>
	<li>Analyze health business conditions, propose, and implement the improvement based on the business conditions and digital trend in the field of Health Insurance</li>
	<li>Advice, evaluate, and implement health business development in Health Insurance</li>
	<li>Develop, execute, and lead the development of Health Business projects such as Wellness Program </li>
	<li>Propose, design, implement, &amp; monitor Wellness Program based on clients' health performance</li>
	<li>Coordinating the development of Medcare features (Health Insurance Mobile App), monitoring complaints, and conducting periodic monitoring and evaluation of Medcare implementation (Health Insurance Mobile App)/Wellness Program</li>
	<li>Improve health awareness level to employee benefit participant through a wellness programs/Medcare App Dashboard</li>
	<li>Do market research and benchmark in Health Insurance or related fields</li>
	<li>Analyzed feedback and make preventive program in Health Insurance</li>
	<li>Promote health information, health/wellness tips &amp; trick, and merchant promo in Medcare App (Health Insurance Mobile App)</li>
</ul>

Health Business Analyst

Section Head Health Claim have to make sure the verification and approval claim processes executed properly &amp; thoroughly, also they need to encourage and implement innovations in process and services in Health Claim.

Job Descriptions:

<ul>
	<li>Ensure: (a) Claim content (medical procedures, medical examinations, and medications) in accordance with policies’ coverage plan; (b) Medical procedures, examination, and medications fee is in accordance with terms &amp; conditions; (c) Claim content to hospitals or health provider (in accordance to policies' coverage plan)</li>
	<li>Giving out advice and medical recommendations for specific medical cases to companies based on received informations from hospitals or patient to suggest the best solutions.</li>
	<li>Encourage and implement innovations in process dan new services</li>
	<li>Make and implement TOD (Table of Duties) for team member based on work plan</li>
	<li>Monitor and evaluate team productivity in order to achieved agreed productivity targets.</li>
	<li>Lead health projects in Health Operation Division and suggest an improvement in health industry (for example: medical check-up system, claim process system, etc)</li>
</ul>

Placement: Head Office - Jakarta Selatan

Microsoft / MS Excel

Section Head Health Claim_Dokter Senior

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

<ul>
	<li>Mendukung penerapan program K3 dan lingkungan sesuai standar perusahaan dan peraturan yang berlaku.</li>
	<li>Melakukan inspeksi rutin di area kerja untuk mengidentifikasi potensi bahaya dan memberikan rekomendasi perbaikan.</li>
	<li>Mengawasi kepatuhan terhadap penggunaan APD (Alat Pelindung Diri).</li>
	<li>Mencegah potensi kecelakaan di gudang yang berdampak pada LTI/Kematian &amp; kerusakan aset.</li>
	<li>Membantu menyusun laporan SHE bulanan kepada manajemen dan laporan triwulan kepada disnaker/instansi terkait.</li>
	<li>Mencatat, melaporkan, dan menindaklanjuti insiden, kecelakaan kerja, dan near miss.</li>
	<li>Mendukung pelaksanaan sosialisasi, pelatihan, dan kampanye SHE kepada karyawan.</li>
	<li>Membantu meningkatkan awareness budaya kerja yang aman dan berkelanjutan.</li>
	<li>Membantu persiapan dan pelaksanaan audit terkait SHE.</li>
	<li>Memastikan dokumen dan perizinan terkait SHE selalu up-to-date.</li>
	<li>Membangun dan menjaga hubungan baik dengan pengelola kawasan industri, pemerintah, serta pihak eksternal lainnya.</li>
</ul>

Safety, Health, & Environment (SHE) Associate

3Dolphins.ai was developed by PT InMotion Inovasi Teknologi (InMotion) to help businesses accelerate their digital customer experience. Built as enterprise, cloud, or on-premise solutions, our approach enables seamless collaboration between technology and people.

InMotion (PT. InMotion Inovasi Teknologi) is an Indonesia-based technology company with primarily focus is helping businesses to thrive customer experience using new technologies and customer-facing channels. We served many industries such as Finance, Automotive, Online Travel, Education, Public Sector, and etc.

PT InMotion Inovasi Teknologi

<ul>
	<li>Provide excellent response to all user requests that come from all communication media such as phone calls, email, or direct communication.</li>
	<li>Handling client complain.</li>
	<li>Logging the support calls.</li>
	<li>Conducting the general diagnostic and troubleshooting functions.</li>
	<li>Assisting in software maintenance.</li>
	<li>Communicating with other divisions to analyze the outstanding issue and provide solutions.</li>
	<li>Performing standard repairs.</li>
	<li>Analyzing the failures according to the established procedures and taking the appropriate action.</li>
	<li>Create weekly reports and summaries of outstanding issues for clients and management.</li>
	<li>Coordinating maintenance schedule to clients and related parties.</li>
</ul>

Product Support Services

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Provide comprehensive administrative and academic support services to lecturers, students, and students’ parents by responding to inquiries, coordinating communication, and assisting with academic-related needs.</li>
	<li>Ensure that all lecture and learning activities are well-organized, efficiently managed, and run smoothly in accordance with institutional policies and schedules.</li>
</ul>

Academic Administrative Services Support_Universitas Multimedia Nusantara

<ul>
	<li>Lead and develop three core functions under People Services (People Operations – Payroll, Compensation &amp; Benefits, HRIS; General Affairs &amp; IT Support – Including Health, Safety &amp; Environment (HSE); Industrial Relations – Employee relations, compliance, and government liaison).</li>
	<li>Ensure payroll accuracy and compliance across employees, daily workers, and mitra.</li>
	<li>Strengthen Industrial Relations by managing employee relations, resolving disputes, and maintaining strong partnerships with authorities and external stakeholders.</li>
	<li>Drive operational excellence, standardize policies, and ensure compliance with Indonesian labor laws.</li>
	<li>Build and maintain a safe, efficient, and productive workplace ecosystem. This includes office and asset management, vendor relations, IT support systems, and Health, Safety &amp; Environment programs that protect and empower our teams.</li>
	<li>Collaborate with cross-functional teams (Finance, Legal, and People Partners) to align People Services with business needs.</li>
	<li>Design and optimize scalable HR systems, tools, and processes for efficiency and automation.</li>
	<li>Lead continuous improvement projects that make Astro faster, more efficient, and more people-centric.</li>
	<li>Lead and grow a high-performing, psychologically safe, and trusting team that delivers excellence at scale.</li>
</ul>

Senior Lead People Services and Industrial Relations

Toyota Astra Financial (TAF) was established by Astra International and Toyota Financial Services Corporation as a financial company and part of both Astra Group and Toyota value chains to provide financing solutions which support automotive sales in Indonesia.

Offers varieties of financing facilities, primarily focused on financing vehicles, with the option of conventional or sharia financing according to customer needs.

TAF develops a reliable service network based on good relationship with dealers, digitalization for more optimal access and connectivity in the business ecosystem, as well as agile organization with embedded risk management lifestyle.

Build Your Future with TAF!
1.	Health insurance for all TAF Employees
2.	Training and promotion chance in all TAF business sectors
3.	A positive working environment that promotes employee safety, growth, and goal attainment

Vision
Preferred financing solution for Toyota ownership through service excellence.

Mission
1.	To provide best value to customers
2.	Being a partner of Toyota to achieve long term success
3.	To provide sustainable value creation to stakeholders
4.	Being an employer of choice
5.	To share prosperity to community

Toyota Astra Financial Services

<ul>
	<li>Mensosialisasikan produk dan layanan, membina hubungan baik dengan dealer Toyota &amp; Daihatsu untuk meningkatkan pencapaian sales target.</li>
	<li>Menjalankan aktivitas penunjang penjualan (mendukung pameran, showroom event, dll) untuk meningkatkan pencapaian sales target.</li>
	<li>Menindaklanjuti prospek customer Repeat Order (RO) / Additional Order (AO) yang berasal dari Tele Marketing (TM)</li>
	<li>Membuat simulasi kredit dan melakukan negosiasi, baik dengan dealer maupun calon pelanggan, untuk mendapatkan aplikasi pembiayaan pelanggan.</li>
	<li>Melakukan proses survei (wawancara dengan narasumber, pengamatan lingkungan dan mengambil gambar) serta membuat dan menyerahkan laporan hasil survei</li>
	<li>Melengkapi data aplikasi pembiayaan dan dokumen pendukungnya, termasuk melakukan konfirmasi melalui telepon, proses data entry, dan inisiasi untuk menunjang proses analisa kredit yang cepat dan akurat.</li>
	<li>Bertanggung jawab atas kebenaran dan kesesuaian dokumen dan data yang terkait dengan data pelanggan dan data kendaraan.</li>
	<li>Melakukan pemantauan status aplikasi pembiayaan agar mencapai target SLA yang ditetapkan.</li>
	<li>Memonitor status aplikasi backlog untuk mencapai target penjualan yang ditetapkan.</li>
	<li>Menginformasikan hasil keputusan kredit kepada pihak-pihak terkait, serta menindaklanjuti dokumen tambahan apabila terdapat data informasi yang perlu dilengkapi.</li>
	<li>Mencetak dokumen kontrak, menjelaskan isi kontrak kepada pelanggan, meminta tanda tangan dokumen kontrak dan mendokumentasikan foto tanda tangan kontrak bersama pelanggan (debitur) untuk memastikan kesesuaian dengan prosedur.</li>
	<li>Menindaklanjuti dokumen kelengkapan kendaraan dan dokumen tagihan dari dealer untuk memastikan kelancaran proses pembayaran kendaraan ke dealer (disburse).</li>
	<li>Memastikan sistem integrasi akuisisi (B2B) dengan dealer terlaksana dengan baik.</li>
	<li>Mengarahkan dan memberikan penjelasan cara pembayaran angsuran kepada pelanggan untuk memastikan cara bayar yang efektif dan efisien.</li>
	<li>Memberikan informasi dan mengarahkan pelanggan untuk mengunduh aplikasi konsumen TAF.</li>
	<li>Memonitor pembayaran selama periode waktu tertentu sesuai dengan parameter yang ditetapkan oleh perusahaan dan bekerjasama Kelancaran pembayaran angsuran dengan fungsi AR management untuk memastikan agar pelanggan yang telah jatuh tempo memenuhi kewajibannya. 
	 </li>
</ul>

Creative Thinking

Persuasion and Negotiation

Sales and Marketing Knowledge

Driving Skills

Communication Skills

Customer Research

Closing Sales

Sales Survey Officer Palangkaraya

<ul>
	<li>
	Participate in a 12-month Management Trainee Program designed to groom you into an operational leader within the company.
	</li>
	<li>
	Demonstrate exceptional aptitude in learning, planning, leading, and executing tasks to qualify for the program.
	</li>
	<li>
	Engage in comprehensive training modules to develop a deep understanding of various aspects of the company's operations.
	</li>
	<li>
	Collaborate with experienced professionals and mentors to gain insights into leadership and management practices.
	</li>
</ul>

Management Trainee for Operations

Sales Survey Officer Kendari

Responsible in audit processes at the head office, including the IT process to ensure the suitability of the implementation of corporate governance and the effectiveness of the company's work processes.

Internal Auditor

<ul>
	<li>Maintain dealer relationship with Daihatsu / Toyota Dealers</li>
	<li>Provide support such as incentive, additional reward, sales program, etc.</li>
	<li>Support branches with sales tools, reports, incentive scheme, etc to achieve sales and penetration target</li>
</ul>

Dealer Relationship Management Analyst

<ul>
	<li>Menganalisa setiap aplikasi yang masuk berdasarkan data atau informasi yang diterima, serta mencari informasi lain baik dari lembaga pembiayaan atau media lainnya untuk mendukung target penjualan dengan potensi kerugian yang minimal.</li>
	<li>Memberikan rekomendasi berdasarkan hasil analisa kredit untuk memberikan gambaran menyeluruh atas aplikasi kredit.</li>
	<li>Memberikan keputusan kredit sesuai kewenangan yang dimiliki untuk mendukung target penjualan dengan potensi kerugian yang minimal.</li>
	<li>Memonitor produktivitas, meningkatkan kualitas proses dan hasil analisa kredit untuk mencapai target performa yang ditetapkan.</li>
	<li>Memberikan pelayanan kepada pelanggan dan/atau rekan kerja sesuai dengan standar service perusahaan sebagai bagian dari pekerjaan untuk mendukung terciptanya budaya service perusahaan.</li>
</ul>

Credit Analyst

CARE Technologies is the first generation in Indonesia who launced the desktop and web version of an application for th General Insurance.

CARE Technologies was established in February 20th, 2006 and located in Tebet – South of Jakarta. Today we have nearly 80 employees with the position IT Programmer and IT Consultant. In 2010 CARE Technologies became first generation who issued an application for General Insurance in the Enterprise version which is still growing until today.

Mostly 80% Insurance Company in Indonesia using CARE Application, and we have client in Thailand and Philippines. CARE Technologies has a schedule in yearly to making Corporate Social Responsibility (CSR) at East Indonesia, focus in education and social problems.

CARE Technologies

<ul>
	<li>Perform market research to identify new opportunities and engage with executives to establish strategies for pursuing those new opportunities.</li>
	<li>Create and improve proposals for our existing and new clients.</li>
	<li>Develop relationships with prospective clients, while maintaining existing client relationships</li>
	<li>Having knowledge of Legal Documentation</li>
	<li>Negotiate contract terms with clients and communicate terms to stakeholders</li>
	<li>Innovation and problem-solving skills that include the ability to develop and propose equipment-based solutions for clients</li>
</ul>

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