Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

<ul>
	<li>Analyze and propose improvements related to systems / processes running in Health Operations</li>
	<li>Collaborate with IT team and vendor on enhancement and modification system</li>
	<li>Ensure that the endorsement process runs effectively and according to procedures</li>
</ul>

Health Claim Analyst

Health Business Analyst carries out improvement and innovation initiatives needed in Health Business, starting from analyze business conditions, propose business development, implementation and evaluation involving various internal and external parties of the company. Health Business Analyst also running Medcare (Garda Medika Application/Health Insurance Mobile App) and Wellness Programs in order to achieve predetermined business targets.

<ul>
	<li>Analyze health business conditions, propose, and implement the improvement based on the business conditions and digital trend in the field of Health Insurance</li>
	<li>Advice, evaluate, and implement health business development in Health Insurance</li>
	<li>Develop, execute, and lead the development of Health Business projects such as Wellness Program </li>
	<li>Propose, design, implement, &amp; monitor Wellness Program based on clients' health performance</li>
	<li>Coordinating the development of Medcare features (Health Insurance Mobile App), monitoring complaints, and conducting periodic monitoring and evaluation of Medcare implementation (Health Insurance Mobile App)/Wellness Program</li>
	<li>Improve health awareness level to employee benefit participant through a wellness programs/Medcare App Dashboard</li>
	<li>Do market research and benchmark in Health Insurance or related fields</li>
	<li>Analyzed feedback and make preventive program in Health Insurance</li>
	<li>Promote health information, health/wellness tips &amp; trick, and merchant promo in Medcare App (Health Insurance Mobile App)</li>
</ul>

Health Business Analyst

Binajasa Sumber Sarana (BSS), established in 1986, specializes in Executive Search & Contract Personnel. With over 38 years of experience and a continually updated database, we provide efficient and professional recruitment solutions for our clients.

PT Binajasa Sumber Sarana (BSS Recruitment)

1. Melakukan verifikasi klaim terhadap data dan berkas tagihan perawatan yang diajukan oleh provider. 
2. Memastikan biaya yang ditagihkan oleh provider sesuai dengan kesepakatan yang berlaku. 
3. Melakukan approval atau rejection klaim. 
4. Berkoordinasi dengan atasan apabila terdapat klaim yang tidak sesuai ketentuan polis atau klaim. 
5. Memastikan klaim yang dibayarkan perusahaan telah sesuai dengan ketentuan dan diproses tepat waktu.

Claim Verifier Health Insurance

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

<ul>
	<li>Mendukung penerapan program K3 dan lingkungan sesuai standar perusahaan dan peraturan yang berlaku.</li>
	<li>Melakukan inspeksi rutin di area kerja untuk mengidentifikasi potensi bahaya dan memberikan rekomendasi perbaikan.</li>
	<li>Mengawasi kepatuhan terhadap penggunaan APD (Alat Pelindung Diri).</li>
	<li>Mencegah potensi kecelakaan di gudang yang berdampak pada LTI/Kematian &amp; kerusakan aset.</li>
	<li>Membantu menyusun laporan SHE bulanan kepada manajemen dan laporan triwulan kepada disnaker/instansi terkait.</li>
	<li>Mencatat, melaporkan, dan menindaklanjuti insiden, kecelakaan kerja, dan near miss.</li>
	<li>Mendukung pelaksanaan sosialisasi, pelatihan, dan kampanye SHE kepada karyawan.</li>
	<li>Membantu meningkatkan awareness budaya kerja yang aman dan berkelanjutan.</li>
	<li>Membantu persiapan dan pelaksanaan audit terkait SHE.</li>
	<li>Memastikan dokumen dan perizinan terkait SHE selalu up-to-date.</li>
	<li>Membangun dan menjaga hubungan baik dengan pengelola kawasan industri, pemerintah, serta pihak eksternal lainnya.</li>
</ul>

Safety, Health, & Environment (SHE) Associate

Our Mission
At Babat Alas, we're dedicated to helping individuals and businesses forge new paths to success. Our name, which means "clearing the path" in Indonesian, reflects our commitment to removing obstacles and creating opportunities for growth.
Through our three service pillars—Career Consultation, Hiring Partnership, and Business Strategy—we provide comprehensive solutions tailored to your unique needs and goals.

Why "Babat Alas"?
In Indonesian culture, "Babat Alas" refers to the pioneering spirit of clearing untamed land to create new possibilities. We embody this spirit by helping you navigate challenges and create clear pathways to your goals.

Our Approach
We believe in sustainable growth through personalized strategies, data-driven insights, and long-term partnerships. Our holistic approach addresses both immediate needs and future aspirations.

PT Babat Alas Solusi

Budget Management &amp; Planning: 
1. Create and manage the budget for the branches under supervision. 
2. Develop strategies to achieve branch targets and ensure all departments implement these strategies. 
3. Responsible for achieving the operational profit target of the supervised branches. 
 
Sales: 
1. Actively seek potential customers and develop services/products. 
2. Maintain good relationships with existing customers. 
3. Develop and implement strategies to achieve sales targets. 
 
Monitoring &amp; Control: 
1. Oversee daily operations and ensure all departments are working according to the predetermined plan. 
2. Motivate the team and review their performance to achieve work targets. 
3. Regularly review branch performance and develop strategies to meet targets. 
4. Monitor expenses following the budget. 
5. Monitor accounts receivable. 
 
Tour: 
1. Responsible for creating incentive tour packages for customers when needed. 
2. Act as a Tour Leader for VIP customers when needed. 
 
Customer Problem Solving &amp; Decision Making: 
1. Handling customer complaints and providing appropriate solutions.

Branch Manager Travel Services

Making dream homes happen since 2015, Dekoruma is a rapidly-growing tech startup aiming to put a stop to the inefficiencies that have long occurred in the Home & Living industry. We believe that everyone is entitled to easy access not only to quality furniture at an affordable price, but also economical home design and its nitty-gritty. Since its establishment, we have launched vertically integrated business units (and even more to come), two of them being interior design services and material supply store.

While interior design services and furniture manufacturers remain abundant, there has yet to be a one-stop platform that actualises the A to Z’s of realizing your dream homes. Dekoruma intends to be the one answer to this demand.

Engage in a workplace surrounded by vibrant energy and youth who does work that matters and improvements that make a difference. We seek to create a working environment that is dynamic, and above all, impactful. In Dekoruma, we work for a cause, not just applause.

Dekoruma

1. Memiliki pengalaman minimal 1–2 tahun sebagai HR Admin, HR Personnel, atau HR Generalist. 
2. Berpengalaman dalam administrasi dokumen ketenagakerjaan, meliputi: 
 * PKWT &amp; PKWTT 
 * Addendum kontrak 
 * Surat mutasi, promosi, demosi 
 * Surat keterangan kerja dan dokumen administrasi HR lainnya. 
3. Terbiasa melakukan monitoring masa berlaku kontrak serta mengelola dan memperbarui database karyawan. 
4. Berpengalaman menangani proses onboarding dan offboarding, termasuk administrasi karyawan baru, persiapan dokumen, exit clearance, dan pengarsipan dokumen resign. 
5. Berpengalaman menyiapkan data administrasi untuk proses payroll dan compensation &amp; benefit, seperti rekap absensi, lembur, cuti, BPJS, serta perubahan data karyawan. 
6. Memiliki pengalaman mengelola administrasi HR dengan headcount minimal 500 karyawan. 
7. Mahir mengelola employee database menggunakan HRIS maupun Microsoft Excel secara akurat. 
8. Terbiasa melakukan filing dokumen HR (hardcopy dan softcopy) dengan rapi dan sesuai standar. 
9. Teliti, detail, mampu bekerja dengan target dan deadline, serta menjaga kerahasiaan data karyawan. 
10. Memiliki kemampuan komunikasi dan koordinasi yang baik dengan berbagai departemen. 
11. Menguasai Microsoft Office, terutama Microsoft Excel (VLookup/XLookup, Pivot Table, IF, dan formula dasar). 
12. Berpengalaman menggunakan HRIS, khususnya GreatDay atau SunFish, menjadi nilai tambah.

HR Operations & Services Staff

CARE Technologies is a leading insurance technology company and one of the pioneers in Indonesia to develop and launch both desktop-based and web-based applications specifically designed for the General Insurance industry.

Established on February 20, 2006, and headquartered in Tebet, South Jakarta, CARE Technologies has been committed to delivering innovative and reliable technology solutions that support the digital transformation of insurance businesses. In 2010, CARE Technologies became one of the first companies in Indonesia to introduce an Enterprise General Insurance Application, a platform that continues to evolve and support the growing needs of the insurance industry.

With a team of more than 180 highly skilled professionals, including IT Consultants, Business Analysts, Project Managers, and Software Developers, CARE Technologies continuously delivers leading solutions and services to our clients.

Today, CARE Technologies serves the majority of General Insurance companies in Indonesia, with approximately 80% of the market utilizing CARE solutions. Our international footprint continues to expand, with successful implementations and clients across Thailand, the Philippines, Vietnam, Taiwan, and Guam.
 

CARE Technologies

Senior Business Development is responsible for identifying new business opportunities, generating leads, building strong client relationships, and driving revenue growth for the CARE products and services. This role works closely with clients, internal teams, and key stakeholders to promote technology solutions and achieve business objectives.

 

Business Development &amp; Sales

<ul>
	<li>Identify and develop new business opportunities </li>
	<li>Generate and qualify sales leads through networking, referrals, events, and market research.</li>
	<li>Develop and execute business development strategies to achieve sales targets.</li>
	<li>Build and maintain a sales pipeline and forecast future business opportunities.</li>
	<li>Conduct client presentations, product demonstrations, and solution discussions</li>
</ul>

 

Client Relationship Management

<ul>
	<li>Establish and maintain strong relationships with prospective and existing clients.</li>
	<li>Understand client business needs and recommend appropriate CARE solutions.</li>
	<li>Act as a trusted advisor to clients throughout the sales and implementation process.</li>
	<li>Manage client expectations and ensure a high level of customer satisfaction.</li>
	<li>Follow up on inquiries, proposals, and ongoing business opportunities.</li>
</ul>

 

Proposal &amp; Contract Management

<ul>
	<li>Prepare business proposals, quotations, and commercial presentations.</li>
	<li>Collaborate with technical and consulting teams to develop solution proposals.</li>
	<li>Participate in contract negotiations and commercial discussions.</li>
	<li>Ensure all proposals and agreements align with company policies and objectives.</li>
</ul>

 

Market Research &amp; Competitive Analysis

<ul>
	<li>Monitor industry trends, market developments, and competitor activities.</li>
	<li>Identify emerging technologies and business opportunities.</li>
	<li>Provide market intelligence and recommendations to management.</li>
	<li>Support strategic planning initiatives and business expansion efforts.</li>
</ul>

 

Collaboration &amp; Project Handover

<ul>
	<li>Coordinate with IT Consultants, Project Managers, and Technical Teams during pre-sales activities.</li>
	<li>Ensure smooth handover of projects from sales to implementation teams.</li>
	<li>Participate in project kickoff meetings when required.</li>
	<li>Support clients during implementation and post-sales activities to strengthen long-term relationships.</li>
</ul>

 

Reporting &amp; Performance Management

<ul>
	<li>Maintain accurate records of opportunities, meetings, and sales activities </li>
	<li>Prepare periodic sales reports and business development updates.</li>
	<li>Provide management with insights on business opportunities and challenges.</li>
</ul>

Senior Business Development

IT Application Consultant is responsible for analyzing business requirements, implementing CARE application solutions, providing application support, and ensuring successful system running by clients. This role serves as a technical teams to ensure that applications meet business needs and operate effectively.

 

Business Analysis &amp; Requirement Gathering

<ul>
	<li>Gather, analyze, and document business requirements from clients</li>
	<li>Conduct meetings, workshops, and discussions to understand client needs and business processes.</li>
	<li>Translate business requirements into functional specifications and system requirements.</li>
	<li>Identify opportunities for process improvement and system optimization.</li>
</ul>

 

Application Implementation

<ul>
	<li>Configure and implement applications based on client requirements.</li>
	<li>Assist clients during system deployment, testing, and go-live activities.</li>
	<li>Prepare implementation plans, project documentation, and user acceptance testing (UAT) scenarios.</li>
	<li>Ensure successful delivery of application implementation projects.</li>
</ul>

 

Client Consultation &amp; Support

<ul>
	<li>Provide consultation and recommendations on application usage and best practices.</li>
	<li>Analyze and troubleshoot application issues reported by clients.</li>
	<li>Coordinate with others to resolve issues and implement enhancements.</li>
</ul>

 

Training &amp; Knowledge Transfer

<ul>
	<li>Conduct user training sessions, workshops, and product demonstrations.</li>
	<li>Prepare user manuals, training materials, and operational documentation.</li>
	<li>Support clients during the onboarding and adoption process.</li>
	<li>Ensure users understand system functionality and business processes.</li>
</ul>

 

Project Coordination

<ul>
	<li>Collaborate with Project Managers, Developers, QA Teams, and Infrastructure Teams.</li>
	<li>Monitor project progress and ensure deliverables are completed on schedule.</li>
	<li>Participate in project meetings and provide regular status updates.</li>
	<li>Assist in managing project risks, issues, and change requests.</li>
</ul>

 

Maintenance &amp; Continuous Improvement

<ul>
	<li>Support post-implementation activities and ongoing maintenance.</li>
	<li>Monitor system performance and user feedback.</li>
	<li>Recommend application improvements and process enhancements.</li>
	<li>Assist in system upgrades, patches, and new feature implementations.</li>
</ul>

 

Maintaining good relationships with clients, superiors directly or indirectly and colleagues to uphold the ethnics of professionalism

Maintaining the confidentiality of client data

IT Application Consultant

IT Customer Support role is responsible for providing technical assistance and support to customers regarding software applications, systems, and IT-related issues. The role ensures that customer inquiries and technical problems are resolved efficiently while maintaining high levels of customer satisfaction.

Key Performance Indicators (KPI)

<ul>
	<li>Ticket resolution time.</li>
	<li>Customer satisfaction score.</li>
	<li>SLA compliance rate.</li>
	<li>Number of issues resolved.</li>
	<li>Quality and accuracy of support documentation.</li>
</ul>

Customer Support

<ol>
	<li>Respond to customer inquiries via phone, email, ticketing system, or chat.</li>
	<li>Provide first-level technical support for software, hardware, and network-related issues.</li>
	<li>Assist customers in troubleshooting and resolving system/application problems.</li>
	<li>Guide users through step-by-step solutions and system usage procedures.</li>
</ol>

System and Application Support

<ol>
	<li>Support users in operating company applications and systems.</li>
	<li>Perform basic system configuration and user account management.</li>
	<li>Assist with application testing and validation after issue resolution.</li>
	<li>Provide user training and guidance when required.</li>
</ol>

Documentation and Reporting

<ol>
	<li>Maintain accurate records of customer interactions and issue resolutions.</li>
	<li>Create and update user guides, FAQs, and support documentation.</li>
	<li>Prepare periodic reports on support activities and issue trends.</li>
</ol>

Service Quality Improvement

<ul>
	<li>Identify recurring issues and recommend preventive solutions.</li>
	<li>Collaborate with development and infrastructure teams to improve system performance.</li>
	<li>Ensure compliance with Service Level Agreements (SLA).</li>
</ul>

Senior IT Customer Support

<ul>
	<li>
	Confirms project requirements by reviewing program objective, input data, and output requirements with analyst, supervisor, and client
	</li>
	<li>
	Encodes project requirements by converting work flow information into computer language.
	</li>
	<li>
	Confirms program operation by conducting tests; modifying program sequence and/or codes.
	</li>
	<li>
	Prepares reference for users by writing operating instructions.
	</li>
	<li>
	Maintains historical records by documenting program development and revisions.
	</li>
	<li>
	Contributes to team effort by accomplishing related results as needed.
	</li>
	<li>
	Create maintain business process documents, project documents, and the documents to be clear and effective training
	</li>
	<li>
	Solve the problems that are still related to the tasks performed
	</li>
	<li>
	Maintaining good relationships with clients, superiors directly or indirectly and colleagues to uphold the ethnics of professionalism
	</li>
	<li>
	Maintaining the confidentiality of client data
	</li>
	<li>
	Strong analytical and planning skills;
	</li>
	<li>
	Good communication and presentation skills;
	</li>
	<li>
	Excellent problem-solving skills
	</li>
</ul>

IT Programmer

About Us: 

Founded in 2015, Howel and Co has redefined the art of gifting in Indonesia. As a celebrated TOP BRAND, we specialize in creating premium, bespoke gifts that capture the essence of every occasion. From luxurious bath sets to heartfelt prayer collections and playful children’s gifts, our products are meticulously crafted to ensure quality and uniqueness.

We collaborate with renowned figures and leading corporations to bring your gifting visions to life. At Howel and Co, we believe in turning ordinary moments into extraordinary memories—join the #HowelPeople and discover the power of a perfect gift.

Howel and Co

About the Role:

We are looking for a dedicated and proactive Customer Service professional to join our team. As the main point of contact for customers across various platforms, you will handle inquiries, resolve complaints, and process orders to ensure a smooth and positive customer experience. You will work closely with internal teams to address order and shipping issues, playing a key role in maintaining customer satisfaction and loyalty. By delivering timely, accurate information about our products and services, you will represent the face of our company and contribute to its success.

 

Responsibilities:

<ul>
	<li>Respond to customer inquiries promptly and professionally.</li>
	<li>Handle product issues, returns, and exchanges.</li>
	<li>Manage and track orders, ensuring timely delivery.</li>
	<li>Collaborate with the logistics team to resolve shipping issues.</li>
	<li>Maintain accurate records of customer interactions.</li>
	<li>Monitor and respond to customer reviews and feedback.</li>
	<li>Provide product and policy information.</li>
	<li>Continuously improve service procedures based on feedback.</li>
</ul>

This test unit measures the ability to type text presented on the computer screen with a minimum speed and accuracy

Unless the objective is to just transfer information to a new format or medium, information needs to get recorded in a timely and accurate manner so that the idea/thought does not get lost. And because most jobs require some amount of computer work, hiring an employee with keyboarding skills makes work more efficient. This test measures the ability to type text with minimum speed and accuracy.

Typing Speed and Accuracy

Customer Service

Ganesha Work didirikan dengan visi menjadi solusi terdepan dalam penyediaan dan pengelolaan tenaga kerja yang profesional, baik untuk kebutuhan dalam negeri maupun luar negeri. Berdiri atas dasar keprihatinan terhadap ketidaksesuaian antara kebutuhan industri dan kesiapan tenaga kerja, Ganesha Work hadir untuk menjembatani kesenjangan tersebut melalui layanan rekrutmen dan pelatihan yang terintegrasi.

Ganesha Work

Deskripsi Pekerjaan:

<ul>
	<li>Melakukan pembersihan area kerja (ruangan, lantai, kaca, dan fasilitas umum) secara rutin.</li>
	<li>Menjaga kebersihan dan kerapihan lingkungan kerja.</li>
	<li>Menggunakan alat dan bahan pembersih sesuai standar operasional.</li>
	<li>Membuang sampah dan memastikan area tetap higienis.</li>
	<li>Melaporkan jika terdapat kerusakan fasilitas atau kebutuhan perbaikan.</li>
</ul>

Cleaning Service

What is it like working at Kitabisa? 

About us 
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.


What we value 
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.


Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Kitabisa

<ul>
	<li>Efficiently and promptly attend to customer inquiries and concerns through online channels, ensuring timely resolution and satisfaction.</li>
	<li>Methodically analyze, assess, and effectively resolve customer complaints and issues, employing problem-solving skills and empathy.</li>
	<li>Proactively foster and nurture positive relationships with customers, enhancing loyalty and satisfaction through personalized interactions and attentive service.</li>
</ul>

Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. 

Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. 

 
Vision:

Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement.  
 
 
Culture: 

We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture.  

Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: 

&starf; Willing to Learn: You learn rapidly and eagerly 

&starf; Observant – You listen well and seek to understand before reacting 

&starf; Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures 

&starf; Knowledgeable – You are good at using data, take smart risks and think strategically 

&starf; Excellent – You are reliable, demonstrate strong performance and thirst for excellence 

&starf; Teamwork – You contribute, nurture, and make time to help colleagues 

&starf; Humble – You are quietly confident and openly humble 

&starf; Integrity – You are known for authenticity, transparency, and admit mistakes freely 

&starf; Creative – You are curious, open minded in search of new ideas and suggest better approaches 

&starf; Service – You seek what is best for KST, rather than what is best for yourself or your group 

This role is titled Customer Service, but the primary responsibilities involve Quality Checking and assigning mystery shoppers. Are you passionate about communication in English and detail-oriented in handling administrative tasks? Do you enjoy working with multicultural environment? If so, we want YOU to join our team!

As a Customer Service, you will play a key role in managing mystery shoppers for our global market research company client. This isn’t your typical call center role—you’ll be responsible for collecting and labelling survey data (quality check), ensuring smooth operations via phone and email, and assigning mystery shoppers. If you love interacting with people and keeping things organized, this role is perfect for you!

Ready to take on the challenge? Apply now and be part of an exciting, fast-paced environment!

Job Description:

<ul>
	<li>Contact registered shoppers / auditors in the Americas / Europe region to allocate evaluations &amp; surveys</li>
	<li>Assist in recruiting and assigning shoppers/auditors to various projects in the Americas and Europe regions.</li>
	<li>Respond to shopper / auditor email enquiries</li>
	<li>Quality check online reports &amp; surveys according to set service standards</li>
</ul>

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

Key Responsibilities:

<ul>
	<li>Student progress management </li>
	<li>Communication and customer service on effective study activities </li>
	<li>Internal commercial aspects </li>
	<li>Creating and maintaining a fun and engaging learning environment </li>
	<li>Planning, organizing, and executing events. </li>
</ul>

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Health Claim Analyst

Health Business Analyst

Claim Verifier Health Insurance

Safety, Health, & Environment (SHE) Associate

Branch Manager Travel Services

HR Operations & Services Staff

Senior Business Development

IT Application Consultant

Senior IT Customer Support

IT Programmer

Customer Service

Cleaning Service

Customer Service

Customer Service

Service Consultant Jakarta