3Dolphins.ai was developed by PT InMotion Inovasi Teknologi (InMotion) to help businesses accelerate their digital customer experience. Built as enterprise, cloud, or on-premise solutions, our approach enables seamless collaboration between technology and people.

InMotion (PT. InMotion Inovasi Teknologi) is an Indonesia-based technology company with primarily focus is helping businesses to thrive customer experience using new technologies and customer-facing channels. We served many industries such as Finance, Automotive, Online Travel, Education, Public Sector, and etc.

PT InMotion Inovasi Teknologi

<ul>
	<li>Provide excellent response to all user requests that come from all communication media such as phone calls, email, or direct communication.</li>
	<li>Handling client complain.</li>
	<li>Logging the support calls.</li>
	<li>Conducting the general diagnostic and troubleshooting functions.</li>
	<li>Assisting in software maintenance.</li>
	<li>Communicating with other divisions to analyze the outstanding issue and provide solutions.</li>
	<li>Performing standard repairs.</li>
	<li>Analyzing the failures according to the established procedures and taking the appropriate action.</li>
	<li>Create weekly reports and summaries of outstanding issues for clients and management.</li>
	<li>Coordinating maintenance schedule to clients and related parties.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

Product Support Services

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Provide comprehensive administrative and academic support services to lecturers, students, and students’ parents by responding to inquiries, coordinating communication, and assisting with academic-related needs.</li>
	<li>Ensure that all lecture and learning activities are well-organized, efficiently managed, and run smoothly in accordance with institutional policies and schedules.</li>
</ul>

Academic Administrative Services Support_Universitas Multimedia Nusantara

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

<ul>
	<li>Lead and develop three core functions under People Services (People Operations – Payroll, Compensation &amp; Benefits, HRIS; General Affairs &amp; IT Support – Including Health, Safety &amp; Environment (HSE); Industrial Relations – Employee relations, compliance, and government liaison).</li>
	<li>Ensure payroll accuracy and compliance across employees, daily workers, and mitra.</li>
	<li>Strengthen Industrial Relations by managing employee relations, resolving disputes, and maintaining strong partnerships with authorities and external stakeholders.</li>
	<li>Drive operational excellence, standardize policies, and ensure compliance with Indonesian labor laws.</li>
	<li>Build and maintain a safe, efficient, and productive workplace ecosystem. This includes office and asset management, vendor relations, IT support systems, and Health, Safety &amp; Environment programs that protect and empower our teams.</li>
	<li>Collaborate with cross-functional teams (Finance, Legal, and People Partners) to align People Services with business needs.</li>
	<li>Design and optimize scalable HR systems, tools, and processes for efficiency and automation.</li>
	<li>Lead continuous improvement projects that make Astro faster, more efficient, and more people-centric.</li>
	<li>Lead and grow a high-performing, psychologically safe, and trusting team that delivers excellence at scale.</li>
</ul>

Senior Lead People Services and Industrial Relations

Astra Graphia Information Technology (AGIT) is a Digital Service Provider, provides one stop Solution on Digital Services. Since 1983, AGIT is part of PT Astra International Tbk Group, a conglomeration company in Indonesia that currently has 212 subsidiaries and affiliate companies with 7 line of businesses (automotive, financial services, heavy equipment, agribusiness, information technology, infrastructure & logistics, and property). AGIT itself is owned 100% by PT Astra Graphia Tbk

As a Digital Service Provider, AGIT has transformed its business not only focusing on providing ICT infrastructure and application related services but more towards on what we called as a One-Stop-Solutions on Digital Services, both in on-premise and cloud infrastructure model.

We bring the concept of digitize things (digitize everything), to help and to assist our customers in performing their digital transformation through the implementation on digital technology & digital solutions.

We have four main pillars in our Digital Solution Portfolios that cover the entire journey required to conduct digital transformation starting from Digital Strategy, Digital ICT Foundation, Digital Platform, and Digital Services

PT Astra Graphia Information Technology

Job Descriptions : 
1. Process daily finance operation transactions according to procedures, especially AP and AR. 
2. Make sure end-to-end finance operation processes (including all cross-function processes) are completed within SLA (due date). 
3. Make sure everything is complete, correct, and match among all related documents (agreement, order, acceptance, invoice, tax invoice, payment, COR, DGT), including sanity check with associated team/ department. 
4. Organize all documents (and supporting documents) are accurate and completely well documented in repository. 
5. Close coordination and collaboration with related functions (accounting, finance, tax, SOP, asset management, procurement) 
6. Keep up to date with the latest regulations and compliance for good corporate governance. 
7. Provide regular operation analysis and report.

Finance Operation

1. Act as operations procurement/ buyer to execute and coordinate end-to-end operational procure-to-pay processes.

<ul>
	<li>Follow-up operational user requests and maintenance renewal.</li>
	<li>Crate PO/ LOI with coordination to related functions (Project, Budget, Asset, and PR team).</li>
	<li>Coordination with IT Legal to make sure agreement completion within timeframe.</li>
	<li>Ensure and followup invoice &amp; supporting documents are complete and correct as mandatory requirements for AP registration and payment process (Agreement/ COA/ BAST).</li>
</ul>

2. Close coordination with users for requirement clarification and confirmation.

3. Sourcing, Coordination, and Negotiation

4. Maintain Operational Inventory/ Stock information.

5. Create Asset Registration and Purchase Request, according to SOP.

6. Prepare and maintain all procurement-related documents and administrations according to SOP, includingacquire management approval (based on credibility, historical data, industry trend, competition, businesscase, compliance).

7. Prepare periodic analysis for maintenance renewal and operational purchase, provide improvementrecommendation.

8. Collaboration and coordination with related functions, including SOP, Finance, Accounting, Legal, and AssetManagement.

9. Perform regular vendor evaluation and vendor audit.

Operation Procurement

Identify and manage project opportunities and leads.

Identify and manage customer requirement and perform assessment.

Manage pipeline and handling sales process.

Manage customer sales cycles from initiation until close deal and sales engagement (PO/Contract).

Develop Costing for Project PCA &amp; CPC.

Perform SDHO for Sales Delivery Hand Over.

Support for Costing Change CPC.

IT Sales Solution

<ul>
	<li>Installing, configuring and managing Server, Storage (HPE, Dell, Hitachi, IBM Lenovo)</li>
	<li>
	Installing, configuring and managing Microsoft Windows Server, Linux Suse, Redhat
	</li>
	<li>
	Installing, configuring and managing Virtualization (VMware, Hyper-V, Nutanix)
	</li>
	<li>
	Work alongside Solution Architect to assist in proposing best practice solutions in System Management
	</li>
	<li>
	Provide Support for Maintenance and Project
	</li>
</ul>

System Engineer

<ul>
	<li>Conduct production support, both for managing application performance and managing application environment.</li>
	<li>Ensure support service performance to meet the defined targets.</li>
	<li>Communicate with requestor and/or incident reporter in all served Division/Business Units.</li>
	<li>Provide change impact analysis input for any new change request</li>
</ul>

SAP Consultant

We are seeking a highly motivated and detail-oriented Software Quality Assurance (SQA) Engineer to join our dynamic team. The ideal candidate will be responsible for ensuring the quality and reliability of our software products through comprehensive testing and validation processes. The SQA Engineer will collaborate with cross-functional teams to identify and address software defects, enhance the overall user experience, and contribute to the delivery of high-quality software solutions.

Software Quality Assurance

<ul>
	<li>Supports design workshops, creation of presentations and business process diagrams to validate business processes and solutions with the end user community.</li>
	<li>Collaborates with the stakeholder, customers, users, and technical resources to ensure that the system design adequately reflects the business requirements and customer needs.</li>
	<li>Acts as a liaison between the IT project team and the business user; facilitate team interaction as well as foster IT-business relationships</li>
	<li>Conducts business process analysis, requirements gathering, and decomposition of user stories</li>
	<li>Creates detailed business requirements and/or user stories, functional specification, and acceptance criteria</li>
	<li>Analyzes and documents the current state business processes to ensure that the project stakeholders understand the context and implications of change.</li>
	<li>Supports design workshops, creation of presentations and business process diagrams to validate business processes and solutions with the end user community.</li>
	<li>Collaborates with the stakeholder, customers, users, and technical resources to ensure that the system design adequately reflects the business requirements and customer needs.</li>
	<li>Acts as a liaison between the IT project team and the business user; facilitate team interaction as well as foster IT-business relationships</li>
	<li>Conducts business process analysis, requirements gathering, and decomposition of user stories</li>
	<li>Creates detailed business requirements and/or user stories, functional specification, and acceptance criteria</li>
	<li>Analyzes and documents the current state business processes to ensure that the project stakeholders understand the context and implications of change</li>
</ul>

Business Analyst

As a Finance Analyst, you will play a vital role in providing financial insights and support to the organization. You will be responsible for analyzing financial data, preparing reports, and making recommendations to management based on your findings. This role requires strong analytical skills, attention to detail, and the ability to communicate complex financial information effectively

Accounting Analyst

Working in a collaborative, team environment to support the Cloud solution delivery Implementation to address the business problems and opportunities. The work included but not limited to conduct the Assessment, Strategizing, Designing,Provosioning, Monitoring,Configuring and Optimizing for 
the Cloud Solution.

Cloud Engineer

Installing and configuring software, hardware and networks

Monitoring system performance and troubleshooting issues

Ensuring security and efficiency of IT infrastructure

Diagnose and resolve technical issues related to hardware, software, networking, and server infrastructure. Provide technical support to users as needed.

Continuously monitor system performance, uptime, and availability, generating reports for management and identifying areas for improvement.

System Administrator

<ol>
	<li>Melakukan perencanaan, eksekusi dan monitoring project yang disubmit oleh Sales Operation sesuai dengan pendekatan Project Management (PMBOK approach) Time-Scope-Budget dengan Methodology Scrum maupun Waterfall.</li>
	<li>Menjaga Timeline, Scope, Budget dan kualitas delivery project sesuai dengan business value.</li>
	<li>Menjaga utilisasi resource secara efisien.</li>
</ol>

IT Project Manager

<ul>
	<li>Write clean, secure, test driven, easily maintanable and modular codes.</li>
	<li>Identify bottenecks and bugs, and give solutions to these problems.</li>
	<li>Participating in project planning with other teams (both internal and external).</li>
</ul>

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