What is it like working at Kitabisa? 

About us 
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.


What we value 
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.


Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Kitabisa

We are looking for highly motivated and results-driven Senior Insurance Telemarketers to join our team. In this role, you will be responsible for driving sales through outbound calls, introducing insurance products to potential customers, and ensuring excellent customer engagement throughout the sales process. You will work closely with the sales and operations teams to achieve targets and contribute to the overall growth of our insurance business.

 

Responsibilities:

<ul>
	<li>Conduct outbound calls to prospective customers and effectively present insurance products.</li>
	<li>Build strong relationships with potential clients to generate sales opportunities.</li>
	<li>Consistently meet or exceed individual and team sales targets.</li>
	<li>Handle inquiries, objections, and negotiations in a professional manner to close sales.</li>
	<li>Maintain accurate records of leads, calls, and sales activities in the system.</li>
	<li>Collaborate with internal teams to optimize sales processes and customer experience.</li>
	<li>Stay updated on insurance products, industry trends, and compliance requirements.</li>
</ul>

Insurance Telemarketing

PT Galileo Indonesia Perdana, juga dikenal sebagai Galileo Indonesia, didirikan pada tahun 1997 sebagai mitra operator lokal dari Travelport Global untuk Indonesia. Berkantor pusat di Jakarta dan diikuti dengan memiliki dua kantor cabang di Medan dan Surabaya pada tahun 2000 dan 2002.

Pada tahun 2019, Galileo Indonesia melanjutkan pertumbuhannya setiap tahun, ditandai dengan perolehan pangsa pasar sebesar 40%, terutama untuk segmen Free Individual Traveler (FIT). Hari ini, Galileo Indonesia, yang mengusung tagline “mitra teknologi perjalanan Anda” tetap berkomitmen untuk selalu menawarkan produk, layanan dan solusi terbaik kepada pelanggan setia pengguna Galileo Indonesia di seluruh Indonesia.

Eksistensi perusahaan didukung oleh perusahaan terafiliasi seperti: ATI Business Group sebagai mitra fare loader, PT. Sentra Solusi Indonesia (SSI) sebagai mitra strategis sistem mid-back office dan PT. Mitra Abadi Solusi yang mendukung jaringan dan koneksi datanya.

PT. Galileo Indonesia Perdana (Travelport Indonesia)

Are you a driven sales professional passionate about building relationships and achieving business growth? We’re looking for a dedicated Account Manager to join our dynamic team and help expand our market presence. If you thrive in a fast-paced environment and enjoy delivering exceptional client solutions, we want to hear from you!

What You'll Do:

<ul>
	<li>Identify and explore new business opportunities to drive sales growth.</li>
	<li>Build and maintain strong relationships with clients and prospects.</li>
	<li>Respond to client inquiries and provide tailored business solutions.</li>
	<li>Conduct market research to analyze and strategize sales opportunities.</li>
	<li>Prepare data-driven sales reports and forecasts.</li>
	<li>Achieve sales targets and meet key performance metrics (KPIs).</li>
	<li>Streamline sales processes to ensure efficient handling of client inquiries.</li>
	<li>Collaborate with internal teams and stakeholders to deliver seamless service.</li>
	<li>Support additional projects to improve operational efficiency and effectiveness.</li>
</ul>

Relationship Manager Travel Insurance

Didirikan pada tahun 2012, memulai bisnis sebagai penyedia layanan untuk ATM. Saat ini perusahaan mengembangkan solusi dan penyedia layanan multi-vendor, untuk menawarkan berbagai solusi dan layanan inovasi yang lebih luas.

VISI
Menghasilkan solusi dan layanan terbaik di bidang Layanan dan Konsultasi IT dengan upaya maksimal yang diarahkan pada kepuasan pelanggan.

MISI
Untuk membangun reputasi sebagai salah satu penyedia Solusi dan Layanan IT yang paling inovatif. Kami percaya dalam melakukan pekerjaan dengan cara yang paling efisien serta dengan metodologi yang kuat dan terstruktur, dengan evolusi bertahap dari kerja keras ke budaya kerja cerdas, untuk memenuhi kepuasan klien.

 
IT Consulting & Professional Services

To keep pace in the digital age while controlling costs and mitigating business risks, you can no longer depend on the past as a guide for the future. Leverage our consulting services and technology expertise to accelerate your business transformation and innovation strategies. We help you create and execute strategies to unlock opportunities, optimize processes, and uncover cost savings, with the offering as follow:

• Advisory Services. Our expert security consultants help you to secure your technologies by putting the right policies, processes, and architectures in place

• Architecture consulting services. Use existing and estimated future application traffic patterns to design a technology architecture for your organization. 

• Project and programmed management services. We support the successful execution of your IT projects using robust, proven project management methodologies.

•Application Customization and Programming Services. Our Developer expert could help you to provide the customization and enhancement of your existing applications.

 •QA and Automation Consultancy. Our QA and Automation expert will help you to ensure the quality of software development and deployment. Performing automated and manual tests to ensure the software created by developers is fit for purpose, include analysis of the software, and systems, mitigate risk and prevent software issues.

 

MITech

<ul>
	<li>Collaborate with internal teams and business users to support system and application needs within the insurance domain.</li>
	<li>Analyze business requirements related to Life Insurance products for both individual and corporate clients.</li>
	<li>Provide solutions and recommendations regarding the usage and optimization of insurance applications such as AS400, Group Asia, and Life Asia.</li>
	<li>Assist in system implementation, maintenance, and enhancement, including integration with Chatbot solutions to improve customer service.</li>
	<li>Coordinate with stakeholders to ensure smooth business processes and successful IT project delivery.</li>
	<li>Prepare and maintain documentation of system workflows, business processes, and implementation results.</li>
	<li>Provide support and troubleshooting for issues related to insurance systems and applications.</li>
</ul>

IT Business Analyst Life Insurance

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Analyze large amounts of information to discover trends and patterns</li>
	<li>Analyze data related to or within the scope of finance to develop company business recommendations (Business Improvement)</li>
	<li>Create data modeling to enrich the analysis of company financial parameters</li>
</ul>

Financial Analytic Specialist

AIMSIS | ACADEMIC INFORMATION MANAGEMENT SYSTEM IN SCHOOLS

Connecting Parents with Teachers, while automating Teacher's administrative tasks.

AIMSIS

<ul>
	<li>Assist with data entry and updates as needed</li>
	<li>Communicate with clients to understand and gather their requirements</li>
	<li>Support the team in planning, testing, and evaluating products</li>
	<li>Collaborate with cross-functional teams to complete projects</li>
	<li>Help analyze and improve user data to support product development</li>
	<li>Be open to feedback and actively engage in learning throughout the internship</li>
</ul>

Financial Product Management Intern

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Manage electronic resources, including journals and e-books, to satisfy reference needs for study and or research</li>
	<li>Teach guests how to navigate and utilize the online resources at the library</li>
	<li>Coordinate the requirements for research references with the lecturers in the study program.</li>
	<li>-Select and provide data on fresh research findings and research subjects that are pertinent to each study program's field of study.</li>
</ul>

Associate Library Services Officer at Universitas Multimedia Nusantara

<ul>
	<li>Manage and develop the accounting and tax team to ensure effective, efficient performance.</li>
	<li>Supervise the entire process of recording and financial reporting of the company in accordance with Indonesian Financial Accounting Standards (SAK) and applicable tax regulations.</li>
	<li>Prepare monthly, quarterly, and annual financial statements in accordance with applicable regulations.</li>
	<li>Supervise the management of the general ledger, journal entries, and account reconciliations in a timely and accurate manner.</li>
	<li>Review and update accounting policies and procedures to stay aligned with regulatory changes and the evolving needs of the company.</li>
	<li>Monitor the timely submission of all tax reports, including SPT Tahunan (Annual Tax Return), SPT Masa (Periodic Tax Returns), PPh Articles 21/23/4/22, VAT (PPN), and other applicable tax filings.</li>
	<li>Coordinate and facilitate the tax and financial audit processes with relevant authorities, ensuring smooth communication and compliance.</li>
	<li>Prepare supporting documentation and negotiate effectively to resolve any issues that arise during audits.</li>
</ul>

Accounting and Tax Manager

PT. Allvamed Nuvacon Adigana aims to bring better Arthroscopy products and services in Indonesia. Today, patients and surgeons are challenged to achieve high-quality arthroscopy solutions because of insufficient instruments, expensive equipment, and a lack of service satisfaction. The Allvacon brand as a service product aims to make arthroscopic surgery truly accessible to everyone. We are here to facilitate surgeons in providing the highest quality care for patients through innovative and of course cost-effective equipment. By leveraging affiliations with global suppliers, PT. Allvamed Nuvacon Adigana strives to provide genuine value to patients with our affordable, comprehensive and best-of-breed services. PT Allvamed Nuvacon Adigana will expand its services throughout Indonesia and beyond. To achieve these goals, we need a passionate, creative and energetic management team to develop this opportunity to be bigger and more widespread. 

Allvacon

<ul>
	<li>Design and implement national inventory management strategies across all warehouses.</li>
	<li>Develop and enforce SOPs for handling medical devices, consumables, and buffer stock.</li>
	<li>Ensure FIFO/FEFO compliance and adherence to healthcare distribution standards.</li>
	<li>Develop real-time dashboards for national inventory visibility and control.</li>
	<li>Integrate ERP/WMS with monitoring systems for forecasting and auditing aligned with business needs.</li>
	<li>Analyze demand trends and prepare national forecasts along with buffer stock standards.</li>
	<li>Optimize inter-warehouse stock transfers to maximize space efficiency and reduce idle assets.</li>
	<li>Supervise and coach warehouse teams while fostering collaboration across warehouse locations.</li>
	<li>Establish restocking schedules based on consumption, demand, and sales projections.</li>
	<li>Coordinate cross-functionally (Product, Procurement, Finance) to ensure timely availability and MRP execution.</li>
</ul>

Inventory and logistic lead

PT. BALI RIA INTERNASIONAL was established on October 21, 2021 and its establishment was legalized based on the Decree of the Ministry of Law and Human Rights Number: AHU-0079884.AH.01.01.TAHUN 2021.

Hospitality business opportunities in Indonesia are still very promising. PT. BALI RIA INTERNASIONAL responds to this challenge by committing to deliver world-class real estate throughout the Indonesian archipelago.

With an unwavering commitment to quality, we have a Vision of helping thousands of homeowners and investors access incredible real estate in one of the world's most popular and sought-after island destinations.

In the future we will build hotels, luxury residences, 5-star resorts, and smart villas, to prime land and commercial spaces. Until PT. BALI RIA INTERNASIONAL is known as a true expert in finding, developing and delivering extraordinary properties.

PT Bali Ria Internasional

<ol>
	<li>Develop and execute marketing &amp; communication strategies to promote TUI BLUE Berawa.</li>
	<li>Manage social media channels, website content, and email marketing campaigns.</li>
	<li>Create engaging content (videos, blogs, press releases) to enhance brand visibility.</li>
	<li>Coordinate with agencies/vendors for advertising, PR, and media partnerships.</li>
	<li>Monitor campaign performance and adjust strategies based on data insights.</li>
	<li>Ensure brand consistency across all guest touchpoints (online &amp; offline).</li>
	<li>Support sales/promotional initiatives and crisis communications if needed.</li>
</ol>

Marketing and Communication Manager

CODE.ID was previously a business unit of INTEGRASI, a system integrator that also provided software services established in 1999. In 2014, CODE.ID becomes an independently run company which currently has around 100 passionate developers with a myriad numbers of skill sets. 

CODE.ID has been established since 1999 and became a publicly listed company in Jakarta Stock Exchange in 2001 - as PT Integrasi Teknologi Tbk. It was back to be a private company in 2007.


Our Success Stories:

We successfully developed, deployed, and supported Information Technology Infrastructure for Komisi Pemilihan Umum (KPU) or the National Election Commission in 2004. We developed the election application and also distributed, installed, and  supported (7x24 hour) two data centers and 8000 VPN connected personal computers in 5,000 locations in the cities, rural areas, and remote areas all over Indonesia.

Code.id

Job Description

We are seeking an experienced and detail-oriented HRGA &amp; Legal Manager to oversee Human Resources, General Affairs, and Legal functions. The ideal candidate will ensure smooth HR operations, maintain compliance with labor and corporate laws, and provide legal support for company activities. This role requires strong leadership, problem-solving skills, and a solid legal background.

Key Responsibilities

Human Resources &amp; General Affairs (HRGA)

Lead and manage HR functions including recruitment, employee relations, performance management, training &amp; development, and payroll administration.

Develop and implement HR policies, ensuring compliance with labor regulations and internal standards.

Manage general affairs functions such as office management, procurement, asset management, and company facilities.

Support management in workforce planning, organizational development, and employee engagement initiatives.

Legal

Draft, review, and manage legal documents, contracts, agreements, and company policies.

Provide legal advice to management to mitigate risks and ensure regulatory compliance.

Manage company permits, licenses, and corporate documents in accordance with government requirements.

Liaise with external legal counsel, government institutions, and regulatory bodies.

Handle and resolve legal disputes, including labor-related cases.

HRGA and Legal Manager

PT Wasteforchange Alam Indonesia is a company that provides waste management service from upstream to downstream with a vision of reducing the amount of waste that ends up in landfills.

Waste4Change

<ul>
	<li>Melakukan pemetaan potensi pengembangan bisnis di Waste4Change terkait dengan market penetration, product development, dan diversifikasi.</li>
	<li>Melakukan kurasi untuk menentukan potensi serta prioritas utama atas ide bisnis yang diusulkan oleh karyawan Waste4Change.</li>
	<li>Melaksanakan business analysis terhadap ide bisnis sebagai dasar pertimbangan untuk menilai tingkat kelayakan (feasibility) ide tersebut.</li>
	<li>Mengawal proses pengambilan keputusan atas ide bisnis setelah melalui tahap uji kelayakan.</li>
	<li>Melakukan serah terima (handover) proyek kepada tim setup dan startup, serta melakukan monitoring terhadap keberlangsungan proses fundraising, setup, dan startup.</li>
	<li>Memimpin proses yang terkait dengan technical &amp; digital development and improvement pada area business process collection, sorting, dan treatment di business unit RB dan RWM.</li>
	<li>Melakukan pemetaan terhadap business process yang memerlukan pengembangan lebih lanjut.</li>
	<li>Melakukan kurasi dan pengambilan keputusan untuk menetapkan prioritas utama atas inisiatif development &amp; improvement yang diperlukan di business unit.</li>
	<li>Merancang konsep bersama dengan business unit terkait proses development &amp; improvement yang akan dilaksanakan.</li>
	<li>Melakukan serah terima (handover) serta monitoring atas project development &amp; improvement kepada tim business unit hingga masuk ke tahap operasional sebagai bagian dari uji coba efektivitas implementasi.</li>
</ul>

Business Intelligence and Innovation Lead

Job Descriptions

<ul>
	<li>Translate creative/strategic briefs into compelling content copies and scripts (based on editorial planning).</li>
	<li>Produce and create content across multiple formats:</li>
	<li>Video content (TikTok/Instagram Reels/YouTube Shorts style)</li>
	<li>Carousel/visual storytelling (for Instagram &amp; X)</li>
	<li>Handle light post-production editing using simple tools (CapCut for videos, Canva for carousels).</li>
	<li>Ensure daily content output of minimum 2 pieces/day across social media platforms.</li>
	<li>Collaborate with Creative Strategist/Lead to maintain storytelling quality, relevance, and alignment with Kitabisa’s mission.</li>
	<li>Experiment with new formats and styles — you’ll be encouraged to explore fresh ideas, test unconventional approaches, and push creative boundaries in social media content.</li>
	<li>Stay up-to-date with social media trends, especially on TikTok and Instagram, and apply them to our content.</li>
	<li>Conduct content creation in the field when needed (e.g., visiting beneficiaries, street interviews, event coverage). 
	 </li>
</ul>

Work Environment

<ul>
	<li>Will work closely with a Creative Strategist (who is also a content writer/creator). Each of you will be responsible for producing at least 2 content pieces per day.</li>
	<li>Content creation happens in two main settings:</li>
	<li>At the desk → editorial-type content, such as creative writing, storytelling, or social commentary.</li>
	<li>In the field → journalism-style content, experimental TikTok formats, street interviews, or documenting beneficiaries’ stories.</li>
	<li>The core focus is to create impactful storytelling that:</li>
	<li>Captures real impact and human stories.</li>
	<li>Explains missions and social issues with empathy and clarity.</li>
	<li>Handles sensitive topics responsibly while staying true to Kitabisa’s values.</li>
</ul>

Creative Copywriter and Content Creator

We’re looking for a proactive and creative Store Supervisor who can oversee daily operations at our bookstore while bringing the brand’s voice across social media and in-store experiences. This role blends strategic thinking with hands-on execution, perfect for someone who’s passionate about books, branding, and community building.

Key Responsibilities:

<ul>
	<li>Supervise daily operations and overall activities at the bookstore, ensuring smooth day-to-day workflows.</li>
	<li>Take charge of the store's branding and social media presence by developin content ideas, copywriting and maintaining brand consistency.</li>
	<li>Ensure the physical and digital brand experience is aligned.</li>
	<li>Collaborate with the internal team and act as the brand’s on-site lead.</li>
	<li>Act as a responsive and agile problem solver</li>
	<li>Support offline and online campaigns, events, and seasonal programs.</li>
</ul>

Store Supervisor Prose and Petals

We’re looking for a passionate and organized Book Advisor (Storekeeper) to support our retail and curation operations. This role is perfect for someone who loves books, has a sharp eye for detail, and enjoys working behind the scenes to keep things running smoothly.

Key Responsibilities:

<ul>
	<li>Assist with daily bookstore operations, including stock arrangement and tracking.</li>
	<li>Help organize and receive book shipments, including sorting, labeling, and inventory logging.</li>
	<li>Support the curation team with research and book data entry (e.g., book trends and blurbs)</li>
	<li>Assist during offline events, pop-ups, or in-store activations as needed.</li>
	<li>Handle basic customer inquiries or direct them to the appropriate team.</li>
	<li>Report directly to the Brand Specialist</li>
</ul>

Book Advisor Prose and Petals

PCS Indonesia is a company engaged in financial technology products and services. We provide payment solutions with the latest technology and in accordance with the development of the world.

PCS Group

<ul>
	<li>Develop and implement IT governance frameworks that align IT goals with business objectives</li>
	<li>Lead a team to achieve and maintain certain certifications based on company needs e.g., ISO 27001,PCI-DSS</li>
	<li>Ensure that IT processes, policies, and standards are followed across the organization</li>
	<li>Collaborate with senior leadership to define and improve IT governance strategies</li>
	<li>Assist in the evaluation and implementation of IT management tools and systems</li>
	<li>Identify, assess, and prioritize IT risks (e.g., cybersecurity risks, data breaches, system vulnerabilities)</li>
	<li>Develop risk management strategies and mitigation plans to minimize potential IT threats</li>
	<li>Monitor and assess the effectiveness of risk controls, and report on key IT risk indicators</li>
	<li>Lead or support incident response and recovery efforts when IT risks materialize</li>
	<li>Ensure compliance with applicable laws, regulations, and industry standards</li>
	<li>Develop, implement, and maintain IT compliance policies and procedures</li>
	<li>Conduct regular audits and assessments to ensure compliance with internal and external regulations</li>
	<li>Liaise with regulatory bodies and ensure timely reporting and certification as required</li>
	<li>Stay current on industry trends and new IT GRC tools or methodologies</li>
</ul>

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