internet service mobile application startup

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Design, develop, and maintain high-quality mobile applications using Flutter and Dart</li>
	<li>ebug and troubleshoot Flutter plugins with native code (Kotlin/Java for Android and/or Swift/Objective-C for iOS)</li>
	<li>Develop custom platform channels and method channels to bridge Flutter with native functionality</li>
	<li>Implement new features following clean architecture principles and established design patterns</li>
	<li>Collaborate with cross-functional teams including backend engineers, product managers, and designers</li>
	<li>Write clean, maintainable, and well-documented code with comprehensive test coverage</li>
	<li>Participate in code reviews and provide constructive feedback to team members</li>
	<li>Debug and optimize application performance, ensuring smooth user experiences across both Flutter and native layers</li>
	<li>Implement and maintain CI/CD pipelines for automated testing and deployment</li>
	<li>Work with multi-flavor builds for different environments (dev, staging, UAT, production)</li>
	<li>Integrate third-party SDKs and APIs, including Firebase services and analytics platforms</li>
	<li>Ensure application security best practices, including certificate pinning and secure storage</li>
	<li>Troubleshoot platform-specific issues and implement native solutions when Flutter alone is insufficient</li>
</ul>

Mobile Application Engineer Flutter

Since our founding in 2007 in US and VLink Consulting Indonesia (VCI) established in 2018, VLink is truly in a class of our own for our ability to deliver on all points important to our valued customers. We are an end-to-end global partner that provides consultative to coding services. Our delivery model, based on our global presence in North America and APAC regions, provides IT services and strategic workforce solutions. Our engineering mindset enables us to swiftly create affordable and tailored solutions for our customers – large and small.

VLink Inc

Key Responsibilities:

<ul>
	<li>Develop and maintain cross-platform mobile apps using various technology.</li>
	<li>Collaborate with designers and backend teams to integrate RESTful APIs and third-party services.</li>
	<li>Optimize app performance, debug issues, and resolve memory leaks.</li>
	<li>Work with native modules when required for enhanced functionality.</li>
	<li>Follow best practices in code quality, testing, and version control (Git).</li>
	<li>Ensure smooth deployment to App Store and Google Play Store.</li>
</ul>

Java

Angular.js

React

Mobile Developer

PT Sinar Mitra Sepadan Finance (“Perusahaan”) adalah perusahaan pembiayaan nasional yang didirikan pada 28 November 2000. Perusahaan memperoleh izin usaha melalui Surat Keputusan Kementerian Keuangan Nomor 365/KMK.06/2001 pada 11 Juni 2001. Saat ini, Perusahaan berkedudukan di Jakarta Selatan dengan kantor pusat di Agro Plaza Lantai 16-17, Jl. H.R. Rasuna Said Kav. X2-1, Kuningan Timur, Setiabudi, Jakarta Selatan 12950.

Pemegang saham Perusahaan saat ini adalah ORIX Corporation dari Jepang dan PT Sinar Mas Multiartha, Tbk. (“SMMA”), dengan ORIX Corporation sebagai pemegang saham mayoritas sebesar 85%.

Perusahaan telah menjadi bagian dari ORIX Corporation, Jepang, yang memiliki jaringan di lebih dari 30 negara dan terdaftar di New York Stock Exchange. PT Sinar Mitra Sepadan Finance bergerak di bidang jasa pembiayaan kendaraan bermotor roda empat atau lebih. Selama lebih dari 20 tahun, Perusahaan telah berkembang dengan memiliki lebih dari 100 jaringan (Kantor Cabang dan Kantor Selain Kantor Cabang) di seluruh Indonesia dan lebih dari 2.000 karyawan. 

SMS Finance, pilihan perusahaan pembiayaan untuk mobil bekas dan multiguna dengan jaminan BPKB mobil, bunga rendah mulai 0,7%!

PT. Sinar Mitra Sepadan Finance (SMS Finance)

<ol>
	<li>Menganalisa dan memastikan rancangan aplikasi hasil API dari Back End dan UI UX dari Product Design sesuai dengan requirement.</li>
	<li>Membuat dan menyusun struktur kode (Coding) perangkat lunak yang dibutuhkan untuk kebutuhan mobile aplikasi perusahaan agar dapat dipahami</li>
	<li>Melakukan proses rilis aplikasi mobile perusahaan ke platform masing-masing (Android/IOS).</li>
	<li>Melakukan perawatan dan maintenance pada mobile aplikasi perusahaan.</li>
	<li>Melakukan penyelesaian kendala (user problem) dan melakukan pengecekkan (debug) pada mobile aplikasi perusahaan.</li>
	<li>Menciptakan pengalaman pengguna yang positif dengan memastikan antarmuka yang intuitif dan ramah pengguna. Selain itu, pertimbangkan faktor-faktor seperti aksesibilitas dan interaktivitas untuk meningkatkan pengalaman pengguna.</li>
	<li>Memastikan performance dan keamanan aplikasi perusahaan berjalan dengan baik.</li>
	<li>Membuat laporan (report) hasil kerja.</li>
	<li>Melakukan sharing session untuk pengembangan di Divisi Digital Transformation</li>
</ol>

Mobile Software Officer

AdiData is an IT company focus in providing total IT Business Solutions, IT Infrastructures and IT Services to our customers. Our team has a lot of experiences in delivering the best IT Business Solutions, IT Infrastructures and IT Services with the latest trend, latest products/technologies and high quality of services.

PT Adi Data Informatika

Requirements

<ul>
	<li>Bachelor’s Degree di bidang Informatika, Teknik Komputer, atau setara.</li>
	<li>Minimal 2 Tahun pengalaman sebagai Android / Java Mobile Developer.</li>
	<li>Pengalaman dalam proyek banking atau loan system (mandatory).</li>
	<li>Menguasai Java (Android SDK), RESTful API, JSON/XML, dan MVVM / MVP architecture.</li>
	<li>Familiar dengan database (MySQL / PostgreSQL) dan ORM tools (Room / Hibernate).</li>
	<li>Memahami prinsip security (enkripsi data, JWT, OAuth2).</li>
	<li>Berpengalaman menggunakan Git dan CI/CD tools.</li>
	<li>Terbiasa bekerja dengan Agile / Scrum environment</li>
</ul>

Key Responsibilites

<ul>
	<li>Mengembangkan dan memelihara aplikasi mobile berbasis Java (Android) untuk sistem pinjaman dan layanan perbankan.</li>
	<li>Merancang serta mengimplementasikan fitur seperti pengajuan pinjaman, simulasi kredit, dan integrasi payment gateway.</li>
	<li>Berkolaborasi dengan tim backend untuk integrasi API dan data security.</li>
	<li>Melakukan debugging, unit testing, dan performance optimization aplikasi.</li>
	<li>Menjaga standar keamanan data sesuai regulasi OJK &amp; industri keuangan.</li>
	<li>Mendukung integrasi aplikasi loan dengan core banking system dan modul kredit.</li>
	<li>Menyusun dokumentasi teknis serta memastikan pengembangan sesuai standar perusahaan.</li>
</ul>

Java Mobile Developer

PT Midas Daya Teknologi is an IT Consulting, Product and Services company. Our area of business varies in providing expert Consulting Services, Professional Services, Application Development, Infrastructure Management, Big Data Solutions, Project management and Core Banking Transformation.
Started by professionals who have deep experience in core banking transformation, development, enterprise architecture, infrastructure design and management, big data solutions and project management, Midas comprises highly committed professionals who have good expertise specific to Indonesian banking sector.

We are also official partner with ORACLE as we have deep knowledge and experience in implementing Oracle FLEXCUBE core banking (Oracle FLEXCUBE Retail or OFCR, Oracle FLEXCUBE Universal Banking Solution, Oracle FLEXCUBE Direct Banking).

Perks and Benefits:
Employees have been number one since day one. Our founders knew that a unique corporate culture would differentiate us and be as a foundation for our success. If you like wild growth and working wit happy, enthusiastic overachievers, you’ll love Workday. We know that happy employees are engaged employees. In Midas, you will work alongside legends in the industry, the brightest new grads, and everything in between. Our commitment to PT Midas diversity extends beyond our culture and values
into everyday practices, which makes feel like home. PT Midas is growing. 

If you are passionate, fun and live for breakthrough ideas, consider joining our team.
• Competitive salary in market
• Supportive teammates
• Health insurance benefits
• Social Security
• Self-development activities that support careers
• Flexible working hours
• Broaden your knowledge in new technology

PT Midas Daya Teknologi

<ul>
	<li>Monitor daily application performance and ensure systems are running smoothly.</li>
	<li>Handle incidents and service requests by identifying issues, troubleshooting, and providing effective solutions.</li>
	<li>Perform data checking, correction, and validation using SQL across various databases.</li>
	<li>Analyze application behavior and assist in reading/logging issues (Oracle/Java logs).</li>
	<li>Coordinate with development, infrastructure, and other related teams to resolve technical issues efficiently.</li>
	<li>Support users by clarifying issues, gathering requirements, and ensuring proper handover/resolution.</li>
	<li>Document incidents, resolutions, and procedures to support continuous improvement.</li>
	<li>Assist in enhancing system stability by identifying recurring issues and proposing improvements.</li>
	<li>Participate in daily operational routines to ensure application uptime and readiness.</li>
</ul>

IT Application Support

Klik Digital Sinergi  is principal application product. KDIGITAL has products for the SMB and retail markets running on top of the cloud system. KDIGITAL provides Digital Transformation Solutions and Services for our Client and Partners. KDIGITAL solution and services ranged from ideation and design to managed services

Klik Digital Sinergi

<ul>
	<li>Utilizing the application to fulfill the assigned task as per customer requirements</li>
	<li>Monitor application health and performance using available monitoring tools</li>
	<li>Receive and record incidents and service requests from users through ticketing systems or other communication channels</li>
	<li>Identify and escalate complex incidents to L2 or L3 support teams according to escalation procedure</li>
	<li>Record all incidents, service requests, and actions taken in the ticketing system</li>
	<li>Provide clear and timely communication to users regarding incident and service request status</li>
	<li>Perform routine maintenance according to scheduled tasks; perform health checks on servers and applications.</li>
	<li>Available 24/7 (Shifting schedule) and on call duties as well as to work off hours and also on-customer site and able to work with a team</li>
</ul>

Application Support L1

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Mengembangkan dan memelihara aplikasi mobile cross-platform menggunakan Flutter (Dart) untuk Android dan iOS. </li>
	<li>Berkolaborasi dengan tim Backend, UI/UX Designer, QA, dan PM untuk </li>
	<li>memastikan pengalaman pengguna yang optimal serta integrasi sistem yang lancar. </li>
	<li>Menerjemahkan desain dan wireframe ke dalam kode berkinerja tinggi dan responsif. </li>
	<li>Mengimplementasikan fitur baru, perbaikan bug, dan peningkatan performa aplikasi secara berkelanjutan. </li>
	<li>Menulis kode yang bersih, modular, dan mudah dipelihara sesuai standar pengembangan. </li>
	<li>Melakukan pengujian unit, debugging, dan profiling untuk menjamin stabilitas aplikasi. </li>
	<li>Mengintegrasikan aplikasi dengan API, database, serta layanan pihak ketiga sesuai kebutuhan proyek. </li>
	<li>Menyusun dokumentasi teknis dan panduan penggunaan untuk fitur-fitur yang dikembangkan. </li>
</ul>

Mobile Developer Gramedia Digital

Advance Innovations (AdIns) is Independent Software Vendor that established in 2000. We have comprehensive an end-to-end solution for financial businesses such as customer finance and leasing solution, mobile solution, document solution, IT training and development solution, data warehouse and business intelligent solution and payment channel solution. With all of this solutions we are a market leader in this industry with 60% of market share. AdIns has an excellent track record and 100% success rate in project implementation supported by an excellent combination of highly skilled professionals, in-depth business understanding, and extensive experience in financial industry especially banking and multi-finance company.

Feels Like Home

We do not care about who you are, where do you come from, or the colour of your skin. You are one of us and we are one of you. AdIns is home to young innovative professionals, because we know that modern problem need a modern solution. Having fun while working will make an enjoyable, conducive, and comfortable working place and it is one of the privilege that gave to the employees.

Learning Experience

If you are looking for a job, AdIns is not the right place for you, if you have huge thirst of knowledge, AdIns is the perfect place to keep on learning and developing yourself. Learning is the journey of a lifetime, that's why AdIners aren't just encouraged but also sponsored to take a bunch of certification for free.

Same Frequency

We understand that not everyone can get along with each other and we all have a fear of being judged. You can be yourself without any hesitation because we talk in the same frequency and have the same set of mind on this world. Being bullied and be the bully with no heartache is an everyday thing.

Facility & Reward

Greater power comes with greater responsibility, no pain no gain, yin and yang, everything come in pairs and have to be balance. AdIns will see and acknowledge every skill and potential that you have, so do not be afraid and feel free to do more than what they expect. We really appreciate our loyal and dedicated employees with a further study, certification, vacation trip, etc.

Follow our Social Media
Instagram: @lifeatadins
Youtube: AdIns Official
Tiktok: adins_official
LinkedIn: PT. Adicipta Inovasi Teknologi (AdIns)
Facebook: PT Adicipta Inovasi Teknologi (AdIns)

PT. Adicipta Inovasi Teknologi (AdIns)

<ul>
	<li>Develop applications according to client needs / technical spec.</li>
	<li>Conduct a code review on what has been done by the team members</li>
	<li>Accompany, provide instructions and conduct testing for work that is given to team members</li>
	<li>Handling questions / constraints on UAT findings and support until changes are installed in production</li>
	<li>Assist system analyst in conducting impact analysis on changes made</li>
</ul>

ASP.NET

MS SQL Server

Leadership skills

Communication Skills

Visual Basic .NET (VB.NET)

Supervisor Application Developer .Net

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

Role Objective: 
Act as the primary point of contact for students, ensuring excellent service quality, fostering strong relationships, and guiding them through their learning journey. This role involves managing student accounts, providing personalized course consultations, and driving retention through renewals and engagement initiatives.

Key Responsibilities:

<ul>
	<li>Serve as a dedicated account manager for students, ensuring a smooth and fulfilling learning experience.</li>
	<li>Build and maintain strong relationships with students through regular check-ins and progress tracking.</li>
	<li>Guide students in achieving their learning goals by offering tailored course recommendations.</li>
	<li>Manage student account renewals and drive loyalty program participation.</li>
	<li>Collaborate with internal teams to enhance student satisfaction and retention.</li>
	<li>Organize and oversee engagement events at the learning center to foster a supportive community.</li>
</ul>

Service Consultant

Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. 

Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. 

 
Vision:

Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement.  
 
 
Culture: 

We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture.  

Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: 

&starf; Willing to Learn: You learn rapidly and eagerly 

&starf; Observant – You listen well and seek to understand before reacting 

&starf; Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures 

&starf; Knowledgeable – You are good at using data, take smart risks and think strategically 

&starf; Excellent – You are reliable, demonstrate strong performance and thirst for excellence 

&starf; Teamwork – You contribute, nurture, and make time to help colleagues 

&starf; Humble – You are quietly confident and openly humble 

&starf; Integrity – You are known for authenticity, transparency, and admit mistakes freely 

&starf; Creative – You are curious, open minded in search of new ideas and suggest better approaches 

&starf; Service – You seek what is best for KST, rather than what is best for yourself or your group 

Passionate about communication, detail-oriented, and fluent in English? 
If so, we want YOU to join our team!

As a Customer Service, you will play a key role in managing mystery shoppers for our global market research company client. This isn’t your typical call center role—you’ll be responsible for assigning mystery shoppers, collecting and labelling survey data (quality check), and ensuring smooth operations via phone and email. If you love interacting with people and keeping things organized, this role is perfect for you!

Ready to take on the challenge? Apply now and be part of an exciting, fast-paced environment!

Job Description:

<ul>
	<li>Quality check online reports &amp; surveys according to set service standards</li>
	<li>Contact registered shoppers / auditors in the Americas / Europe region to allocate evaluations &amp; surveys</li>
	<li>Respond to shopper / auditor email enquiries</li>
	<li>Assist in assigning &amp; calling shoppers / auditors in Americas / Europe region</li>
</ul>

Customer Service

PT BCA Finance berdiri pada tahun 1981 dengan nama PT Central Sari Metropolitan Leasing Corporation (CSML). Pada awal berdirinya, pemegang saham Perusahaan adalah PT Bank Central Asia dan Japan Leasing Corporation. Saat itu Perusahaan masih memfokuskan usaha pada pembiayaan komersial, seperti pembiayaan mesin-mesin produksi, alat berat dan transportasi.

Selanjutnya pada tahun 2001 PT Central Sari Metropolitan Leasing berubah nama menjadi PT Central Sari Finance (CSF), diikuti dengan perubahan kepemilikan saham, dimana PT Bank Central Asia, Tbk (BCA) menjadi pemegang saham mayoritas, serta perubahan fokus usaha menjadi pembiayaan kendaraan bermotor, khususnya roda empat atau lebih. Terakhir, Sesuai dengan Surat Keputusan Menteri Hukum dan Hak Asasi Manusia Republik Indonesia No.C-08091 HT.01.04.TH.2005, maka per tanggal 28 Maret 2005 PT Central Sari Finance telah berubah nama menjadi PT BCA Finance.

Kini BCA Finance sendiri telah berhasil mencatatkan asset kelolaan sebesar 52 T dengan profit 1,6 T. Dengan misinya untuk menjadi perusahaan terkemuka di industri pembiayaan PT BCA Finance senantiasa melakukan perubahan dan pengembangan model bisnis untuk menjawab tantangan dan kebutuhan zaman dimana hal ini sejalan dengan tag line perusahaan yaitu solusi tepat pembiayaan anda. 

Untuk mencapai hal tersebut PT BCA Finance memiliki nila-nilai perusahaan yang senantiasa diterapkan yaitu FOCUS yang terdiri dari:

First Class Teamwork
Orientation to Quality
Customer Focus
Uncompromise Integrity
Striving for Excellence

Melalui FOCUS ini seluruh karyawan diarahkan untuk memiliki budaya kerja yang sama sehingga tercipta sebuah Tim yang solid dalam menjalankan bisnis.

Untuk SDM sendiri selain penanaman budaya perusahaan BCA Finance juga focus pada pengembangan skill dan karir karyawannya oleh karena itu kebutuhan pejabat di BCA Finance 90% diperoleh dari internal.

PT BCA Finance

<ul>
	<li>Mengelola keamanan dan kebersihan cabang nasional</li>
	<li>Mengelola pengadaan kebutuhan rumah tangga kantor pusat</li>
	<li>Mengelola gudang cabang nasional</li>
	<li>Berkoordinasi dengan user dan PIC nasional</li>
</ul>

BCA Finance tunduk pada ketentuan UU Nomor 27 Tahun 2022 tentang Perlindungan Data Pribadi berikut aturan turunan serta perubahan-perubahannya dari waktu ke waktu. Saya menyetujui data-data saya digunakan, diverifikasi, dikelola dan ditatausahakan untuk tujuan perekrutan di PT BCA Finance.

Office Service Staff

<ol>
	<li>Bertanggung jawab terhadap kepuasan konsumen eksternal melalu﻿i pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh. </li>
	<li>Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.</li>
	<li>Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.</li>
	<li>Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.</li>
	<li>Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan kepuasan konsumen dan pencapaian target SLA.</li>
</ol>

Customer Service Branch Depok

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

Customer Experience Development Analyst or in Asuransi Astra it is called Service Development Analyst will be responsible to evaluate (existing processes), develop, and implement processes, knowlege, skills, abilities, and attitudes of frontliners in Asuransi Astra. They also will analyze (to get Customer Insight), then propose, conceptualize, &amp; create programs for customer/services culture activities (such as service standards/standar layanan and service behaviour) based on Customer Insight that in line with Asuransi Astra Culture &amp; Value.

Senior Service Development Analyst

<ul>
	<li>Memahami keseluruhan produk BFI</li>
	<li>Memberikan pelayanan terkait produk BFI kepada calon Customer Walk In</li>
	<li>Menawarkan produk pembiayaan terhadap customer Walk In</li>
	<li>Membantu proses administrasi kebutuhan Customer Walk In terkait pengajuan</li>
</ul>

Customer Service Penempatan Solo

<ul>
	<li>
	Bertanggung jawab terhadap kepuasan konsumen eksternal melalu﻿i pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh.
	</li>
	<li>
	Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.
	</li>
	<li>
	Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.
	</li>
	<li>
	Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.
	</li>
	<li>
	Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku guna memastikan kepuasan konsumen dan pencapaian target SLA.
	</li>
	<li>
	Mengkoordinir karyawan cabang dalam melaksanakan standar pelayanan baik dari segi attitude karyawan di front office maupun dari segi layout front office (kebersihan, kerapihan dan keindahan), guna memastikan tercapainya standar pelayanan di cabang.
	</li>
	<li>
	Melakukan survey exit customer dengan cara interview sesuai dengan standar, prosedur dan target SLA yang telah ditetapkan, sehingga dapat dijadikan sebagai bahan masukan dalam pengembangan strategi retention.
	</li>
</ul>

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