Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and cutting-edge technology to help businesses scale efficiently.

Expedock

About Expedock

We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent &amp; cutting edge technology to enable businesses to unlock their full potential

About the Client

Our client is a US-based logistics provider recognized for delivering reliable, efficient, and customer-focused supply chain solutions. With years of experience in domestic and international freight, they support shippers through smart processes, responsive communication, and modern operational tools. Their services cover a wide range of logistics needs, ensuring that every shipment is handled with accuracy, transparency, and care.

Schedule: Night Shift

Location: Fully Remote (WFH)

 

The Mission: 
To ensure every air import shipment reaches its destination efficiently and compliantly—by proactively identifying risks, resolving exceptions, and taking full ownership from arrival to delivery.

What You'll Do:

<ul>
	<li>Own end-to-end air import shipments, from pre-alert to final delivery and billing closure</li>
	<li>Proactively identify and resolve shipment exceptions, including:</li>
	<li>Flight delays, rollovers, or offloads</li>
	<li>Missing or incorrect documentation</li>
	<li>Customs clearance issues or holds</li>
	<li>Cargo availability and handling delays</li>
	<li>Take decisive action to recover shipments at risk, coordinating with airlines, agents, brokers, and trucking providers</li>
	<li>Ensure compliance with U.S. import requirements, including coordination of AMS (Air AMS / ACAS) filings</li>
	<li>Validate shipment documents (MAWB/HAWB, invoice, packing list) and correct discrepancies before they impact clearance or delivery</li>
	<li>Monitor cargo arrival, free time, and warehouse status to prevent storage charges—act before issues escalate</li>
	<li>Communicate clearly with clients, not just updates but solutions and next steps when issues arise</li>
	<li>Escalate when needed—but only after exploring and driving possible resolutions</li>
	<li>Validate costs, flag discrepancies, and ensure accurate and timely billing</li>
	<li>Maintain accurate shipment records and milestone updates in TMS</li>
</ul>

Air Import Specialist

PT. Indocyber Global Teknologi, an integrated information and technology system provider, dedicated to delivering highly effective solutions in the field of Information Systems. Our core business focuses on information technology services, digital marketing and IT infrastructure. 

PT. Indocyber Global Teknologi started with only 10 (ten) personnel, currently, after years of experience, we are supported by more than 200 consultants and developers.

PT. Indocyber Global Teknologi

Placement: at one of our clients (Banking Industry) at Jakarta Barat

Working System: Full WFO

Employment Contract: PKWT/Contract (12 months, extendable) 
 

*Available to join ASAP or 2 weeks notice 
 
Job Description in General :

- Develop and maintain backend applications using Springboot framework.

- Collaborate with other developers on software design and architecture.

- Write clean, maintainable, and efficient code.

- Developing RESTful APIs and integrating with databases.

- Perform unit testing and help troubleshoot bugs and issues.

- Participate in daily stand-ups, sprint planning, and code reviews.

Java Developer

PT. DANS MULTI PRO sebuah perusahaan Teknologi Informasi (Information Technology), saat ini kami mengkhususkan diri sebagai sebuah perusahaan penyedia solusi layanan TI di semua sektor industri. Solusi layanan TI yang kami hasilkan akan membantu perusahaan dalam menganalisa implikasi bisnis, biaya, dan peraturan yang ada untuk menghasilkan suatu roadmap teknologi yang digunakan oleh perusahaan tersebut.

Pengalaman kami menunjukkan bahwa dengan menyediakan lingkungan kerja yang nyaman dan menantang bagi para pegawai kami, berbagai inovasi akan muncul untuk menghasilkan suatu produk yang berkualitas. Tangan tangan karyawan profesional kami terus menghasilkan inovasi untuk memenuhi kepuasan pelanggan

Selain memiliki tim profesional untuk membantu pelanggan, kami pun membangun aliansi strategis dengan sejumlah partner teknologi nasional, regional, maupun global untuk memperkuat penawaran solusi kami.

Dans Multi Pro

<ul>
	<li>Develop and maintain back-end applications using Java Spring Boot</li>
	<li>Ensure scalability, reliability, and security</li>
	<li>Collaborate on new features and system improvements</li>
	<li>Troubleshoot, debug, and optimize performance</li>
	<li>Build front-end components that work with RESTful APIs</li>
	<li>Conduct unit testing on key components</li>
</ul>

Java

Redis

Oracle Database

MySQL

Spring

Backend Developer

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

About Astro

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within 15 minutes. Founded in 2021 by a group of seasoned e-commerce executives and is backed trusted international investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.

Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.

Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

About this Position

We are looking for a DevOps Engineer to support and improve our platform infrastructure, ensuring reliable application deployment and system operations. This role will be responsible for managing CI/CD pipelines, operating Kubernetes clusters, and maintaining cloud infrastructure across AWS and GCP environments. The DevOps Engineer will also support database infrastructure and automation initiatives to enhance system performance and operational efficiency. Working closely with the engineering team, this role plays a key part in maintaining system stability, scalability, and cloud security best practices.

Job Description:

<ul>
	<li>Develop and maintain CI/CD pipelines using Jenkins and ArgoCD to support automated and reliable application deployments.</li>
	<li>Operate and maintain Kubernetes clusters, including deployment troubleshooting, service scaling, and cluster monitoring.</li>
	<li>Provision and manage infrastructure using Terraform and Ansible following established standards and best practices.</li>
	<li>Manage and optimize cloud resources in AWS and GCP, including compute, networking, IAM, and storage services.</li>
	<li>Support database infrastructure operations, including building cluster servers, managing database systems, and assisting with query performance analysis.</li>
	<li>Manage and monitor database technologies such as MongoDB, PostgreSQL, Redis, and Elasticsearch.</li>
	<li>Develop automation scripts using Python, Bash, or Go to streamline operational processes and reduce manual tasks.</li>
	<li>Monitor system health, troubleshoot issues, and respond to incidents with initial investigation and escalation when required.</li>
	<li>Implement and maintain cloud security best practices, including access control and infrastructure security configurations.</li>
	<li>Maintain infrastructure documentation and continuously propose improvements to enhance system stability, efficiency, and scalability.</li>
</ul>

DevOps Engineer

Bumi Amartha Teknologi Mandiri or “AMARTEK” was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at "AMARTEK" is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry.

As an established technology-intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state-of-the-art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services.

At "AMARTEK", we guarantee rapid, reliable and robust information technology solutions that work. 

PT Bumi Amartha Teknologi Mandiri

<ul>
	<li>Design, develop, and maintain scalable middleware applications and backend services using Golang.</li>
	<li>Build and optimize APIs, microservices, and system integrations between internal and external platforms.</li>
	<li>Develop reliable middleware solutions to support high-performance and secure data exchange.</li>
	<li>Collaborate with cross-functional teams including Backend Developers, DevOps Engineers, QA, Business Analysts, and Infrastructure teams.</li>
	<li>Analyze business and technical requirements, then translate them into efficient system designs.</li>
	<li>Perform troubleshooting, debugging, and root cause analysis for application and integration issues.</li>
	<li>Ensure application performance, scalability, security, and availability through best practices.</li>
	<li>Implement and maintain CI/CD pipelines and automated deployment processes.</li>
	<li>Create and maintain technical documentation, system flows, and API specifications.</li>
	<li>Participate in code reviews and contribute to continuous improvement of development standards and engineering practices.</li>
	<li>Monitor middleware services and proactively identify system improvements or optimization opportunities.</li>
</ul>

Middleware Developer

﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿PT Trimegah Sekuritas Indonesia Tbk (the Company) was established on May 9, 1990 under the name PT Trimulya Securindolestari based on Deed No. 64 dated May 9, 1990, which subsequently changed to PT Trimegah Securindolestari on May 28, 1990 based on Deed No. 227 dated May 28, 1990. The deeds were made before Rachmat Santoso, S.H., Notary in Jakarta, and have been announced in State Gazette of the Republic of Indonesia No. 80 dated October 5, 1990, Supplement No. 3832. The Company earned Broker-Dealer License and Underwriting License from Bapepam & LK (now the Financial Services Authority) in 1992 and 1993.

On October 12, 1999, the Company changed its name to PT Trimegah Securities Tbk based on Deed No. 17 dated October 12, 1999 made before Fathiah Helmi, S.H., Notaris in Jakarta and have been announced in State Gazette of the Republic of Indonesia No. 90 dated February 1, 2000, Supplement No. 522, and on January 31, 2000 the Company listed its shares on the Jakarta Stock Exchange (now the Indonesia Stock Exchange) with the stock code “TRIM”.

On January 31, 2011, PT Trimegah Asset Management, subsidiary of the Company, earned its business license as Investment Management Company. PT Trimegah Asset Management provides a variety of equity, balanced, fixed income and money market funds tailored to the needs of corporate clients, financial institutions and pension funds.

To comply with the Financial Services Authority Regulation No. 20/POJK.04/2016 on the Licensing of Securities Companies that Undertake Business Activities as Underwriters and Broker-Dealers, effective as of July 29, 2016, the Company changed its name to PT Trimegah Sekuritas Indonesia Tbk based on Deed No. 70 dated June 20, 2016 made before Fathiah Helmi, S.H., Notary in Jakarta.

Equity Trading Division provides equity sales service in primary market and equity brokerage service in secondary market for retail and institutional clients. Fixed Income Trading Division provides fixed income securities sales service in primary market and fixed income securities brokerage service in secondary market such as Government Bonds, corporate bonds, Retail Government Bond, Retail Savings Bond, Retail Sharia Government Bond, and Savings Sharia Government Bond. Investment Banking Division provides equity and fixed income securities underwriting service as well as financial advisory service, including merger & acquisition, divestment, valuation, due diligence, corporate restructuring and financing and arranger.

Starting April 2014, the Company also conducts activity as Mutual Fund Selling Agent for retail clients. To complete the services, the Company also provides online transaction facility for retail clients to invest in equity and mutual funds.

On December 6, 2017, the Company earned Approval for Other Business Activity as Arranger, and Approval for Other Business Activity as Financial Advisor on September 21, 2018.

PT Trimegah Sekuritas Indonesia Tbk is Securities Company Member of the Indonesia Stock Exchange. PT Trimegah Sekuritas Indonesia Tbk and PT Trimegah Asset Management are licensed, registered and supervised by the Financial Services Authority.

Mission
Educate and create wealth for the community through unique and professional investment experience

Vision
Be most preferred destination for financial services in the region

Core Values
 Integrity - Zero-tolerance policy for issues of integrity
Client-First - Consistent mindset to prioritize clients need over our own
Excellence - Commitment to delivering the highest quality product in all we do
Fairness - Give credit where it is due, own up to mistakes, think of others
Creativity - Creativity creates advantage; have courage to speak out

Trimegah Sekuritas Indonesia

<ul>
	<li>Design, develop, and maintain robust, scalable, and high-performance backend services using Java (Quarkus) and C# (.NET)</li>
	<li>Develop and manage APIs (RESTful) for internal and external consumption, and coordinate and oversee the definition of API contracts for services</li>
	<li>Participate in the full software development lifecycle, from requirements gathering to deployment and support</li>
	<li>Contribute to architecture review and discussions for new services and feature development</li>
	<li>Assist in the debugging and integration of frontend clients, using a variety of technologies such as Vue.js and React</li>
	<li>Monitor, troubleshoot, and optimize backend services for performance and reliability</li>
	<li>Containerize services for Kubernetes, and work with DevOps team to deploy, debug, and optimize backend services</li>
	<li>Implement secure and efficient database interactions and data storage solutions</li>
	<li>Participate in code reviews, ensuring adherence to coding standards and best practices</li>
	<li>Write comprehensive unit and integration tests to ensure code quality and reliability</li>
</ul>

Senior Fullstack Backend Developer

Hadley Designs is a vibrant, creative female-owned business dedicated to enriching everyday life and special moments through beautifully crafted stationery. Founded by Becca Hadley, who expertly balances design work with raising four children, the company has flourished for over a decade. With a heartfelt focus on education and organization, Hadley Designs offers a wide range of lovely educational posters, school supplies, homework trackers, and behavioral tools designed to support children’s learning and development in engaging ways.

Serving more than 2,000,000 happy customers and boasting over 100,000 five-star reviews, Hadley Designs combines creativity and practicality across a diverse portfolio of over 1,500 meticulously designed products. Their bestsellers include calendars, planners, educational posters, chore charts, and certificates of achievement - all crafted to bring joy, motivation, and organization to families and educators alike.


Hadley Designs

Also known as: Shopify Operations Manager | Ecommerce Operations Lead | Customer Experience Operations Manager

This role is the backbone of our direct-to-consumer experience. You will own the performance, accuracy, and clarity of our Shopify store from end to end.

Your mission is simple and powerful. Ensure every customer fully understands what they are buying and when they will receive it before they complete their purchase.

Your Core Focus

<ul>
	<li>Take full ownership of Shopify store operations and customer experience</li>
	<li>Eliminate inconsistencies across the site, including broken links, outdated promotions, and conflicting messaging</li>
	<li>Standardize shipping, split shipment, and pre-order communication across all touchpoints</li>
	<li>Build and document SOPs for all operational workflows</li>
	<li>Implement systems and automations that reduce manual work and customer confusion</li>
</ul>

What You’ll Do

Customer Experience Management (Daily)

<ul>
	<li>Respond to customer inquiries via Shopify inbox and social channels</li>
	<li>Process refunds, reships, cancellations, and order updates</li>
	<li>Triage and resolve support tickets based on urgency</li>
	<li>Identify patterns in customer feedback and recommend improvements</li>
	<li>Ensure all communication is clear, accurate, and aligned with current messaging</li>
</ul>

Order Operations and Fulfillment (Daily)

<ul>
	<li>Monitor order flow across Shopify, Base, and Amazon MCF</li>
	<li>Resolve failed orders, inventory issues, and discrepancies</li>
	<li>Coordinate with fulfillment teams to ensure timely delivery</li>
	<li>Manage split shipments, pre-orders, and out-of-stock scenarios</li>
	<li>Track and resolve missing or delayed packages</li>
</ul>

Store Integrity and Accuracy (Weekly)

<ul>
	<li>Audit the website for broken links, incorrect pricing, and outdated promotions</li>
	<li>Ensure consistency across product pages, landing pages, and collections</li>
	<li>Validate all messaging related to shipping and pre-orders</li>
	<li>Support promotion setup and ensure backend accuracy</li>
</ul>

Systems, SOPs, and Automation (Weekly)

<ul>
	<li>Build and maintain SOPs for recurring workflows</li>
	<li>Identify inefficiencies and implement automation using tools like Shopify Flow</li>
	<li>Optimize customer service platforms such as Gorgias</li>
	<li>Improve post-purchase experience and operational workflows</li>
	<li>Support system cleanup and tool evaluation</li>
</ul>

Growth Operations and Reporting (Weekly)

<ul>
	<li>Deliver weekly Shopify performance reports</li>
	<li>Track key metrics such as CAC, LTV, and funnel performance</li>
	<li>Identify trends, anomalies, and risks early</li>
	<li>Ensure data accuracy for decision-making</li>
</ul>

Compliance and Risk Management (Weekly)

<ul>
	<li>Maintain compliance across ADA, privacy policies, and tracking regulations</li>
	<li>Review product pages and campaigns for compliance risks</li>
	<li>Ensure all required tools and disclosures are functioning properly</li>
	<li>Stay updated on platform policies and changes</li>
</ul>

AI and Automation Ownership (Ongoing)

<ul>
	<li>Identify repetitive tasks and convert them into automated workflows</li>
	<li>Use AI tools to improve efficiency in customer service and operations</li>
	<li>Build prompt libraries and scalable systems</li>
	<li>Continuously reduce manual workload while maintaining accuracy</li>
</ul>

How Success Is Measured

<ul>
	<li>Reduction in support ticket rate per 1000 orders</li>
	<li>Reduction in reshipment rate per 1000 orders</li>
	<li>Zero compliance issues</li>
	<li>At least one new AI automation implemented per week</li>
	<li>Zero reported issues with broken links, incorrect promotions, or inaccurate information</li>
</ul>

Shopify DTC Operations Manager

Since 2009, MCS Philippines has been providing support for website and business operations. Our office is conveniently located in the Makati Central Business District. 
 
Teamwork is a virtue that we strongly instill, and we consider each employee an integral part of the company. Our teams work and communicate harmoniously in a dynamic environment. 
 
We strive to exercise social awareness through various people-oriented activities like providing scholarships, volunteering in social work, and donating to charities. We are also focused in giving our employees a competitive salary and flexible healthcare benefits, which undeniably help improve their well-being and lifestyle. 
 
Be part of MCS Philippines, and join our roster of highly skilled and competent employees.

MCS Philippines

The Project Coordinator will proactively break down complex, unclear projects into clear, actionable plans, anticipate next steps, and flag risks early. The role will drive implementation readiness by solving problems end-to-end, aligning resources, and developing practical workflows and documentation.

 

<ul>
	<li>AI-Enabled Project Planning &amp; Breakdown</li>
</ul>

Break down broad/ambiguous projects into structured implementation steps using AI tools (e.g., document analysis, requirements extraction, sequencing, dependency mapping).

 

<ul>
	<li>Proactive Execution Support (“Brain” Role)</li>
</ul>

Anticipate next questions and proactively recommend next steps; drive clarity without waiting for instructions.

 

<ul>
	<li>Risk Identification &amp; Issue Escalation</li>
</ul>

Identify blockers, risks, and feasibility constraints early; raise issues confidently with recommended solutions/alternatives.

 

<ul>
	<li>AI-Assisted Documentation &amp; Process Design</li>
</ul>

Use AI tools to generate documentation (SOPs, workflows, checklists) and produce diagrams (process maps, swim lanes, RACI).

 

<ul>
	<li>Feasibility Research &amp; Analysis</li>
</ul>

Validate project feasibility through AI-supported analysis (technical/operational viability, stakeholder/resource needs, constraints).

 

<ul>
	<li>Cross-Functional Coordination &amp; Stakeholder Mapping</li>
</ul>

Identify required roles/people needed for implementation, assign owners, and ensure alignment across teams (onshore/offshore/vendors).

 

<ul>
	<li>Continuous Improvement &amp; AI Workflow Innovation</li>
</ul>

Improve internal ways of working by introducing AI workflows/templates to speed up delivery and reduce manual work.

Project Coordinator

We’re a full-service agency that specialises in marketing that’s backed by data science. What separates us from other companies is our continuous process of measurement, analysis, and tuning that makes sure our clients' brands not only look awesome, but that the campaigns we do live up to their expectations.

We’re anything but a set-it-and-forget-it agency. From consultation to concept to campaign, our main objective is to make our clients happy and accelerate their online success.

Spiralytics, Inc

Job Summary:

We are looking for a reliable and engaging Freelance Webinar Moderator / Host to support the production, facilitation, and hosting of client webinars. The role involves coordinating live webinar flow, introducing speakers, facilitating discussions and Q&amp;A segments, and ensuring a professional and seamless audience experience during virtual events.

Webinars may cover topics related to medicine, plastic surgery, breast implants, breast explants, and related healthcare discussions. Prior exposure or familiarity with medical terminology and healthcare-related conversations is highly preferred.

This is a flexible freelance engagement with webinar schedules depending on client requirements. Frequency may range up to once weekly. 
 

Key Responsibilities:

1. Technical Production &amp; Troubleshooting

<ul>
	<li>Logistics Management: Set up virtual rooms, manage speaker permissions, and ensure all presentation materials are loaded and functioning.</li>
	<li>Live Troubleshooting: Act as the first line of defense for technical glitches (audio drops, screen-sharing issues, or connectivity lag) for both presenters and attendees.</li>
	<li>Platform Mastery: Stay current on features within our webinar stack (e.g., Facebook Live, YouTube Live, Instagram Live, Tiktok Live, Restream).</li>
</ul>

2. Audience Engagement &amp; Community Management

<ul>
	<li>Active Moderation: Welcome participants as they join, set the tone for the event, and keep the chat lively and on-topic.</li>
	<li>Engagement Tools: Strategically launch polls, push "call-to-action" pop-ups, and share relevant resources/links in the chat.</li>
	<li>Conflict Resolution: Monitor for disruptive behavior or "trolling" and decisively remove attendees who violate community guidelines.</li>
</ul>

3. Speaker Support &amp; Q&amp;A Facilitation

<ul>
	<li>Introductions: Deliver professional opening remarks and introduce guest speakers with high energy.</li>
	<li>Q&amp;A Curation: Monitor the Q&amp;A queue, filter redundant or irrelevant questions, and feed the best inquiries to the speaker in a structured manner.</li>
</ul>

Timekeeping: Gently keep speakers on track to ensure the event ends on time while allowing for adequate interactive segments. 
 
Working Conditions:

<ul>
	<li>Work Arrangement: Freelance / Project-Based</li>
	<li>Frequency: As often as once weekly, depending on client requirements</li>
	<li>Schedule Availability Required: Must be available to host webinars between 2:00 PM to 8:00 PM EST</li>
	<li>Setup: Remote</li>
</ul>

Attention to Detail

Communication Skills

Webinar Moderator

Ready to Empower a Growing Team and Shape Our Future?

Hadley Designs is redefining early education with creativity and purpose. Every product we create is hand-drawn and teacher-designed, crafted with care to build confidence and connection. 

Role Overview

As the Director of Talent Acquisition &amp; People Operations, you will own how Hadley Designs sources, vets, and closes top global talent, and you will own the broader people system that talent steps into. You will partner with leadership to design the recruiting engine that consistently delivers strong top-of-funnel for every open role, and you will scale the people systems that hold a remote, contractor-centric organization together as it grows toward $100M and beyond.

This is a leadership-tier role with 1 direct report (the People Operations Specialist) and end-to-end ownership of the talent and people functions. Your weeks will be heavier on recruiting in the near term, live pipelines, structured interviews, test projects, employer brand, and steady on People Operations throughout (onboarding, performance frameworks, contractor renewal, leadership enablement).

Key Responsibilities 

Talent Acquisition (the #1 outcome of this role):

• Recruiting Pipeline Management: Source candidates across LinkedIn, job boards, freelancer platforms, and referrals; filter applicants for red flags, competency match, and scorecard alignment.

• Test Project &amp; Interview Operations: Run test projects, review submissions, conduct first-round group interviews, and manage candidate experience end-to-end.

• Sourcing Channel Optimization: Manage and optimize sourcing channels based on performance; build "always hiring" shortlists for recurring high-leverage roles.

• Employer Brand &amp; Glassdoor Defense: Monitor and manage Glassdoor reviews, organize team review drives, ask for feedback, flag issues, protect brand rating.

• Hiring Metrics &amp; Funnel Reporting: Deliver weekly hiring pipeline reports broken down by channel and role; track funnel performance against KPIs.

People Operations:

• People Systems Leadership: Design and implement systems for engaging, onboarding, and retaining talent, aligned with the company's growth objectives.

• Organizational Design and Capacity Planning: Collaborate with leadership to ensure that the organizational structure and workforce planning meet the evolving needs of the business.

• Performance and Development Frameworks: Establish performance expectations, evaluation frameworks, and development pathways that drive accountability and growth across the organization.

• Talent Experience and Retention: Build a consistent and professional experience for talent that reinforces employee engagement, satisfaction, and retention.

• Workforce Insights and Reporting: Provide insights and data-driven recommendations to leadership to guide decision-making and improve workforce effectiveness.

How Success Is Measured

Talent Acquisition KPIs:

• Average time to fill open roles: under 45 days.

• Weekly applicant volume per active role: 250+ qualified applicants.

• Weekly hiring pipeline report by sourcing channel: 100% completion, on time.

• Completed candidate case studies available for review per role per week: 15+.

• Glassdoor company rating: maintain 4.5+ average across the year.

People Operations KPIs:

• Successful implementation of people systems that directly support the business's ability to scale.

• Strong employee retention rates, with high performance and engagement.

• Improved leadership confidence in people systems, talent readiness, and organizational alignment.

• Predictable, scalable people operations that contribute to the company's growth and success.

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