TESCO INDOMARITIM is a leading Indonesian-based shipbuilding company with a vision to build high quality vessels for the domestic and international markets. PT. Tesco Indomaritim was established in 1975 with a focus in marine services such as marine propulsion equipments, manufacturing stern arrangements and producing custom made propellers.

PT. Tesco Indomaritim

<ul>
	<li>Develop and execute HR strategies aligned with the company's business objectives and workforce requirements.</li>
	<li>Lead and manage all Human Resources functions: HR Operations, Industrial Relations, Performance Management and Employee Engagement.</li>
	<li>Experienced in developing and implementing updated HR policies, procedures, and Standard Operating Procedures (SOPs) in compliance with Indonesian Labor Law and company standards.</li>
	<li>Lead Industrial Relations (IR) activities, including employee relations, disciplinary actions, grievance handling, and dispute resolution while maintaining a positive working environment.</li>
	<li>Familiar with labor regulations, BPJS, employment contracts, and other statutory requirements.</li>
	<li>Manage performance management processes, including KPI setting, performance appraisal, succession planning, and talent development initiatives.</li>
	<li>Monitor HR metrics and prepare management reports on headcount, recruitment, turnover, absenteeism, productivity, training, and other HR KPIs.</li>
	<li>Partner with HSE and operational departments to support workforce planning, safety culture, and regulatory compliance within the shipyard environment.</li>
	<li>Lead, mentor, and develop the HR team to achieve departmental objectives and promote continuous improvement across HR processes.</li>
</ul>

Human Resource Head Department

OttoDigital is part of Salim Group Digital Ecosystem (Financial Technology) - aims to empower “the underserved” and “the unbanked” population through integrated implementation of the Group digital payment ecosystem. We are digital platform and solution to businesses and enterprises, enabling various digital transactions on their services to better serve consumers.

OttoDigital Group

<ul>
	<li>Perform AML/CTF, KYC/KYM, Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) checks.</li>
	<li>Conduct compliance risk assessments for commercial initiatives, business projects, agreements (PKS), Merchant Request Forms (MRF), and Document Request Forms (DRF).</li>
	<li>Maintain official correspondence and communication with regulators (Bank Indonesia, OJK, and relevant government bodies) as a registered PIC. Proactively monitor, analyze, and advise on regulatory updates and their impact on the company.</li>
	<li>Analyze data protection risks, monitor data processing activities (RPOA &amp; DPIA), ensure policy alignment with data security standards, and serve as Liaison Officer to regulators regarding Personal Data Protection Law implementation.</li>
	<li>Support the team in acquiring activity approvals/licenses from government bodies and assist in processing regulatory audits, risk assessments, and ISO certifications.</li>
	<li>Deliver compliance socialization, training sessions, and awareness programs to foster a continuous culture of regulatory compliance and data protection among employees.</li>
	<li>Keep compliance data updated, prepare data security and regulatory reports, and ensure proper record maintenance.</li>
</ul>

Compliance Officer

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

Underwriter for Engineering undergraduates will calculate, analyze, and assess risks, mainly for large industrial, and manufacturing business accounts.

Underwiter have to arrange insurance coverage &amp; propose insurance terms &amp; conditions including risk recommendations and also negotiate and make reinsurance placement.

Underwriter

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ol>
	<li>Running a program to develop lecturers' ability in writing articles in international journals.</li>
	<li>Conducting initial checks on the proposal submission process, IPR, incentives, publication and conference publishing costs.</li>
	<li>Becoming an internal journal web administrator and managing lecturers' publication results in national and international databases.</li>
	<li>Assisting in the administration process of book publishing at UMN Press</li>
	<li>Supporting other department activities in the Research, Innovation, and Sustainability division.</li>
</ol>

Publication Officer_Universitas Multimedia Nusantara

Impack Pratama – with its entrepreneurial spirit and commitment to enhancing people’s lifestyles with innovative products, has established itself as a leader in the Indonesian plastic building material industry.

Since the Company’s establishment in 1981, the management is consistently maintaining and pursuing its commitments towards ensuring a high level of customer satisfaction and its dedication to high quality products. These factors have been instrumental in shaping Impack’s corporate culture and in bringing about its proud record and achievements to date. To secure Impack’s position as a leading plastics building material company in the Asia Pacific Region, the management and staff are well-equipped with the necessary skill, entrepreneurial spirit and total commitments to implement and achieve their desired goals. Each of our subsidiaries and business divisions have bottom-line responsibility for their own businesses and operations, and operates in a synergistic manner towards a common goal. With a dynamic supported by an experienced management team, Impack is well-prepared to expand the production capacity of its core business units in the coming years. With its orientation towards the future, the company is poised to become the market leader in the Asia Pacific Region.

PT Impack Pratama Industri Tbk

<ul>
	<li>Support day-to-day legal activities.</li>
	<li>Assist in managing legal matters.</li>
	<li>Coordinate with external legal counsel, notaries, and relevant authorities.</li>
	<li>Maintain well-organized legal records and monitor the validity of licenses, agreements, and legal permits.</li>
	<li>Prepare documents related to regulatory requirements and corporate governance matters.</li>
	<li>Provide administrative and coordination support for legal matters across internal departments when needed.</li>
</ul>

Legal Senior Staff

Starting an unincorporated business in 1996, Simbadda Group has been distributing high quality consumer electronics throughout Indonesia. The business unit has started to form a corporate business since 2002.

One of our leading brands is SIMBADDA, which is known by the Indonesian people as a pioneer of speakers, cases and power supplies. We are also involved in the distribution of premium gadget accessories and PC components. Simbadda Group will continue to expand its distribution business to grow in the consumer electronics industry in Indonesia.

Simbadda Group always upholds the value of honesty, among others: honesty of quality,  honesty of cooperation in business and trying to establish cooperation with all partners  throughout Indonesia. 

Currently, Simbadda Group is expanding towards digital transformation that is looking for  enthusiastic, passionate, ambitious individuals to be part of us. 


Simbadda Group

<ul>
	<li>Draft, review, and negotiate commercial agreements, including distribution, dealership, key account, retail, marketplace, partnership, vendor, and service agreements.</li>
	<li>Provide legal advice on commercial activities, sales programs, promotions, pricing arrangements, marketing campaigns, and business partnerships.</li>
	<li>Identify and mitigate legal and contractual risks arising from commercial transactions and business initiatives.</li>
	<li>Ensure commercial activities and agreements comply with applicable laws, regulations, company policies, and internal governance.</li>
	<li>Support Commercial &amp; Marketing teams in structuring new channels, partnerships, and strategic business arrangements.</li>
	<li>Manage contract lifecycle, including review, approval, renewal, amendment, termination, and legal documentation.</li>
	<li>Support the handling of commercial disputes, claims, breaches of contract, and settlement negotiations.</li>
	<li>Coordinate with external legal counsel and relevant stakeholders when specialized legal support is required.</li>
	<li>Monitor regulatory developments that may impact the company’s commercial, distribution, retail, and marketing activities.</li>
	<li>Perform special legal assignments and ad hoc projects as assigned by management.</li>
</ul>

Commercial Legal Manager

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Menyusun, mereview, dan menganalisis perjanjian legal untuk transaksi Retail, Heavy Equipment, Machinery, serta pengikatan jaminan Fidusia.</li>
	<li>Mengidentifikasi risiko hukum dalam proses bisnis dan memberikan rekomendasi mitigasi yang sesuai.</li>
	<li>Menangani proses pengikatan jaminan dan penyelesaian permasalahan hukum non-litigasi.</li>
	<li>Memastikan skema transaksi dan proses operasional sesuai dengan ketentuan OJK dan peraturan perundang-undangan yang berlaku.</li>
	<li>Berkoordinasi dengan unit terkait dalam memberikan solusi atas kebutuhan dan permasalahan hukum.</li>
</ul>

Legal Management Retail & Corporate Specialist

Krakatau Posco is a Joint Venture Company between PT Krakatau Steel (Persero) Tbk, Indonesia and POSCO Korea. We are now preparing to expand our business to support 10 million ton steel industry cluster in Cilegon. We are ready to serve Indonesian Steel Market and become the leading Integrated Steel Mill in South-East Asia. Be a part of our team in making history!

PT Krakatau Posco

PT Krakatau Posco is building the next generation of Steel Industry talent through a structured Graduate Program designed to accelerate learning, strengthen leadership capabilities, and develop future-ready professionals. In this role, you will collaborate closely with business leaders and HR teams to ensure the program aligns with operational priorities, supports organizational capability needs, and delivers a strong experience for participants. You will play a crucial role in supporting the company's commitment to excellence and continuous improvement.

 

Benefits:

<ul>
	<li>Pocket Money</li>
	<li>Religious Allowance / Tunjangan Hari Raya</li>
	<li>Health &amp; Work Insurance by BPJS</li>
	<li>Certificate of Completion Trainee Program</li>
	<li>Opportunity to become PTKP employee after program finish 
	 </li>
</ul>

Schedule:

<ul>
	<li>Screening &amp; Psychotest : September 2026</li>
	<li>Interview : September 2026</li>
	<li>Medical Test : W1 – W2 Oct</li>
	<li>Onboarding : W2 Nov</li>
</ul>

(Timeline may differ without prior notice)

 

Ready to shape your future? Join our Graduate Development Program, accelerate your growth, and build your career with PT Krakatau Posco. Apply Now!

Graduate Development Program

<ul>
	<li>Oversee and monitor daily business operations to ensure effective, accurate, and efficient execution across all operational workflows.</li>
	<li>Ensure strict compliance with applicable regulatory requirements, internal policies, corporate governance frameworks, and industry standards.</li>
	<li>Develop, refine, and maintain Standard Operating Procedures (SOPs), operational policies, and internal control mechanisms to support business growth and scalability.</li>
	<li>Identify operational risks, evaluate process gaps, and implement mitigation plans to reinforce internal controls.</li>
	<li>Collaborate with Product, Technology, Finance, Legal, and Business teams to ensure operational readiness and process alignment.</li>
	<li>Track operational performance metrics, maintain documentation, and prepare compliance reporting for management.</li>
	<li>Support internal/external audit processes and drive continuous improvement initiatives to enhance operational effectiveness.</li>
</ul>

Operations & Compliance Specialist

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

About this Position

The Compliance Associate supports the Compliance Senior Manager in executing the company’s compliance framework across regulatory, legal, and operational matters. This is a hands-on role combining field work (site visits, permit follow-ups, regulator liaison) with administrative work (documentation, tracking, reporting). The role is the operational backbone of the Compliance function, ensuring that obligations are tracked, records are audit-ready, and field-level compliance issues are identified and escalated early.

 

Job Description

As our Astronaut, your missions are:

<ul>
	<li>Manage compliance documentation, trackers, calendars, license registers, and audit-ready records.</li>
	<li>Support licensing activities, including permit applications, renewals, OSS/RBA follow-ups, and site visits to hubs and warehouses.</li>
	<li>Monitor regulatory updates and conduct research to identify potential business impact.</li>
	<li>Support regulatory inspections, audits, and follow-up on compliance findings and remediation actions.</li>
	<li>Support data privacy compliance, including UU PDP documentation, consent logs, DPIA preparation, and privacy materials.</li>
	<li>Conduct compliance checks and spot checks across operational and logistics sites.</li>
	<li>Develop compliance SOPs, checklists, training materials, and practical guidelines for internal teams.</li>
	<li>Coordinate with Legal, Operations, regulators, and other stakeholders on compliance and licensing matters.</li>
</ul>

Compliance Associate

<ul>
	<li>Support the implementation of SHE (Safety, Health, and Environment) and environmental programs in accordance with company standards and applicable regulations</li>
	<li>Conduct routine inspections in the work area to identify potential hazards and provide recommendations for improvement.</li>
	<li>Monitor compliance with the use of PPE (Personal Protective Equipment)</li>
	<li>Prevent potential warehouse accidents that result in LTI (Lost Time Injury), fatalities, and asset damage</li>
	<li>Assist in preparing monthly SHE reports for management and quarterly reports for the Ministry of Manpower (Disnaker) or relevant institutions</li>
	<li>Record, report, and follow up on incidents, workplace accidents, and near missess</li>
	<li>Support the implementation of SHE socialization, training, and campaigns for employees.</li>
	<li>Help increase awareness of a safe and sustainable work culture.</li>
	<li>Assist in the preparation and execution of SHE-related audits</li>
	<li>Ensure SHE-related documents and permits are always up to date</li>
	<li>Build and maintain good relationships with industrial estate management, government bodies, and other external parties</li>
</ul>

Safety, Health, Environment Associate

<ul>
	<li>Maintain alignment with stakeholders (internal, external, and regulators including OJK).</li>
	<li>Develop, harmonize, and monitor governance guidelines and ensure effective implementation.</li>
	<li>Build and maintain relationships with industry associations to support industry alignment and advocacy.</li>
	<li>Prepare and submit periodic governance and Conglometarion reports to OJK, ensuring accuracy, timeliness, and compliance with regulatory requirements.</li>
	<li>Organize and ensure proper documentation of General Meetings of Shareholders , Audit Committee Meetings, Risk Monitoring Committee Meetings, and Board of Commissioners Meetings in line with regulations.</li>
	<li>Monitor and support all committee meetings under the Board of Directors.</li>
	<li>Submit and coordinate fit and proper test approval processes with OJK, ensuring candidate readiness and compliance with regulatory requirements.</li>
	<li>Ensure meeting materials and governance reports are accurate, timely, and aligned with legal and regulatory standards.</li>
</ul>

Governance & Corporate Secretary Analyst

We are a BPO located in Baguio City catering to Law Firms and Real Estate Companies in the US who have been our partners since 2007.

We specialize in paralegal services that include drafting legal documents, legal research, client interviews, appointment setting, case monitoring and case management.

We also have administrative assistant roles with tasks that include inbound client maintenance calls, outbound service calls, maintenance ticket monitoring, rent roll maintenance and video surveillance review.

We are looking for people who would like to grow our business with us.

Optimum Transsource Inc.

<ul>
	<li>Manage and organize legal documents and files, ensuring everything is easily accessible and up to date.</li>
	<li>Gather and summarize information for attorneys, providing them with the insights they need to build strong cases.</li>
	<li>Draft essential legal documents and maintain clear communication with clients throughout the process.</li>
	<li>Handle scheduling and maintain case files, keeping everything on track and efficiently managed.</li>
	<li>File documents promptly and provide administrative support to attorneys, helping the team stay organized.</li>
	<li>Conduct legal research and assist in drafting documents to support the legal team’s efforts.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to use Google and other search engines to acquire information

Research is made fast especially when employees doing the research know how savvy searches are done. Vocabulary to describe searches, knowledge in search engine operators, functions and features such as browsing history, and advanced search all allow narrowed and effective searches. Having search experts in the team is a must-have.This test measures ability to use search engines to acquire information.

Web Searching

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

This measures the ability to grasp and comprehend fully and completely, explicit and implicit information of spoken communication/information.

Listening Comprehension

This measures the ability to express thoughts in an organized structure.

Syntax

This test unit measures the ability to be brief and concise in written communication by avoiding redundancies

Efficient communication is effective communication. The more direct and accurate the message is, the clearer and the faster it gets to the receiver with little to no misinterpretation. And because businesses have more important tasks to do than read long-winded text or documents, hiring employees with this skill is a smart choice. This test measures the ability of the candidate to compose concise communication.

Brevity (Written)

This test unit measures the ability to paraphrase by choosing key ideas from a sentence and identifying good paraphrased versions of a sentence

Paraphrasing (Written)

Paralegal | Legal Assistant

Expedock is a tech-enabled workforce augmentation platform leveraging top 1% offshore talent and cutting-edge technology to help businesses scale efficiently.

Expedock

Schedule: Night Shift 

Employment Type: Full-time

Location: Remote

Salary Range: $2,500-$3,000/month 
 
Who We Need:

As an Business Developement Associate (Crypto Outreach) at Expedock, you will help expand our client's presence within the crypto and Web3 ecosystem. This role is responsible for identifying relevant communities, engaging with founders, moderators, project teams, investors, and community members, and introducing their products and services in a natural, value-first manner.

What You’ll Do:

<ul>
	<li>Identify and research relevant crypto communities across:
	<ul style="list-style-type: circle;">
		<li>Discord</li>
		<li>Telegram</li>
		<li>X (Twitter)</li>
		<li>Reddit</li>
		<li>LinkedIn</li>
		<li>Farcaster</li>
		<li>Community forums</li>
	</ul>
	</li>
</ul>

<ul>
	<li>Join and actively participate in communities while following each platform's rules and etiquette.</li>
	<li>Introduce our services through personalized outreach and value-based conversations.</li>
	<li>Qualify prospects and identify projects that may benefit from our solutions.</li>
	<li>Book discovery calls or demos for the Business Development team.</li>
	<li>Track outreach activities using crm and outreach tools.</li>
	<li>Monitor discussions to identify opportunities, trends, and potential partnerships.</li>
	<li>Share market intelligence and community feedback with internal stakeholders.</li>
	<li>Collaborate with Marketing and Sales to refine messaging and outreach campaigns.</li>
	<li>Meet weekly outreach, engagement, and qualified lead generation targets.</li>
</ul>

Build relationships with:

<ul style="list-style-type: circle;">
	<li>Founders</li>
	<li>Community Managers</li>
	<li>Moderators</li>
	<li>Project Teams</li>
	<li>Investors</li>
	<li>Developers</li>
	<li>Finance professionals and industry stakeholders, where relevant</li>
</ul>

Technical Requirements

<ul>
	<li>Fiber internet (pldt Fiber, Converge, Globe Fiber, etc.) - recommended speed of 100/50 Mbps</li>
	<li>Backup internet (mobile hotspot or secondary isp) capable of at least 20 Mbps</li>
	<li>Quiet, conducive home workspace</li>
	<li>Optional: Wired Ethernet connection preferred during work hours</li>
	<li>Optional: Power backup (ups) if the location experiences frequent outages</li>
</ul>

Why Expedock

<ul>
	<li>Health Stipend &amp; Service Break Incentives: Access a dedicated health care subsidy/allowance and structured, paid service breaks after 3 months of successful collaboration.</li>
	<li>Supportive Remote Environment: Work from home alongside a collaborative team that values growth and mutual success.</li>
	<li>Autonomous Remote Collaboration: Enjoy the freedom of a work-from-home set up backed by a highly communicative operational team that values professional growth and efficient delivery.</li>
	<li>Streamlined Project Onboarding: Transition seamlessly into the workflow with comprehensive system walkthroughs and client calibration documentation to ensure high-accuracy project delivery.</li>
</ul>

 

Candidate Data &amp; Privacy Notice

By submitting your application to Expedock, you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to:

<ul>
	<li>Evaluate your qualifications and suitability for current and future roles</li>
	<li>Communicate with you throughout the recruitment process Improve our hiring processes and overall candidate experience</li>
	<li>Maintain talent pools for future opportunities, where permitted by law</li>
</ul>

We handle candidate data with care and in accordance with applicable data protection and privacy regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.

Business Development Associate Web3 and Crypto

About Expedock:

We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent &amp; cutting-edge technology to enable businesses to unlock their full potential.

Key Responsibilities:

1. Client Support &amp; Communication

<ul>
	<li>Act as the first point of contact for tenant and landlord inquiries via phone, email, and property management portals.</li>
	<li>Provide clear, empathetic responses to customer concerns, ensuring issues are logged and resolved promptly.</li>
	<li>Maintain consistent communication with clients, updating them on progress and outcomes of their requests.</li>
</ul>

2. Service Coordination

<ul>
	<li>Liaise with contractors and property managers to schedule repairs, inspections, and maintenance works.</li>
	<li>Track service requests from initiation to completion, ensuring quality standards and timelines are met.</li>
	<li>Process contractor invoices and confirm service delivery against agreed terms.</li>
</ul>

3. Customer Experience Enhancement

<ul>
	<li>Conduct follow-up calls and surveys to measure satisfaction and identify areas for improvement.</li>
	<li>Monitor recurring issues and propose process improvements to enhance overall customer experience.</li>
	<li>Support the development of customer engagement initiatives, including welcome packs, onboarding guides, and digital communication campaigns.</li>
</ul>

4. Compliance &amp; Documentation

<ul>
	<li>Ensure all customer interactions and property-related activities comply with Uk housing regulations.</li>
	<li>Maintain accurate, audit-ready records in property management software.</li>
	<li>Track and archive safety certificates, inspection reports, and service logs.</li>
</ul>

 

Technical Requirements:

<ul>
	<li>Fiber internet (pldt Fiber, Converge, Globe Fiber, etc.) – recommended speed of 100/50 Mbps</li>
	<li>Backup internet (mobile hotspot or secondary Isp) capable of at least 20 Mbps</li>
	<li>Quiet, conducive home workspace</li>
	<li>Optional: Wired Ethernet connection preferred during work hours</li>
	<li>Optional: Power backup (Ups) if the location experiences frequent outages</li>
</ul>

 
 

Why Expedock:

<ul>
	<li>Health &amp; Benefits: Hmo coverage and leave credits after three months of engagement.</li>
	<li>Supportive Remote Environment: Work from home with a collaborative team that values growth and mutual success.</li>
	<li>Structured Training: Comprehensive onboarding and client-specific training to help you quickly master workflows.</li>
</ul>

 
 

Candidate Data &amp; Privacy Notice:

By submitting your application to Expedock, you consent to the collection, use, and processing of your personal information for recruitment purposes. Your data will be used to:

<ul>
	<li>Evaluate your qualifications and suitability for current and future roles</li>
	<li>Communicate with you throughout the recruitment process</li>
	<li>Improve our hiring processes and candidate experience</li>
	<li>Maintain talent pools for future opportunities, where permitted by law</li>
</ul>

Expedock handles candidate data with care and in accordance with applicable data protection regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.

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