Toyota Astra Financial (TAF) was established by Astra International and Toyota Financial Services Corporation as a financial company and part of both Astra Group and Toyota value chains to provide financing solutions which support automotive sales in Indonesia.

Offers varieties of financing facilities, primarily focused on financing vehicles, with the option of conventional or sharia financing according to customer needs.

TAF develops a reliable service network based on good relationship with dealers, digitalization for more optimal access and connectivity in the business ecosystem, as well as agile organization with embedded risk management lifestyle.

Build Your Future with TAF!
1.	Health insurance for all TAF Employees
2.	Training and promotion chance in all TAF business sectors
3.	A positive working environment that promotes employee safety, growth, and goal attainment

Vision
Preferred financing solution for Toyota ownership through service excellence.

Mission
1.	To provide best value to customers
2.	Being a partner of Toyota to achieve long term success
3.	To provide sustainable value creation to stakeholders
4.	Being an employer of choice
5.	To share prosperity to community

Toyota Astra Financial Services

Plan, control, and be responsible for the strategy and implementation of service operations at the TAF Jakarta Service Lounge branch in accordance with company policies to deliver satisfactory customer service, while ensuring that service excellence standards are implemented consistently.

Service Head Jakarta

PT Murni Development Indonesia (MDev) is part of PT Murni Solusindo Nusantara, an ISO 9001:2015 certified company with over 32 years of experience as a solution provider, digital business transformation expert, and trusted technology partner for Central Bank of Indonesia.

Focusing on excellence and long-term partnerships, MDev ensures its clients receive the best talent and service. Whether you need experts for short-term or long-term projects, MDev provides the necessary resources and support to achieve your business goals.

PT Murni Development Indonesia

We are seeking an experienced Senior System Analyst to lead the technical design and system architecture for our core payment systems and enterprise integration projects. In this role, you will analyze business requirements, architect scalable system interactions, and ensure high-throughput, secure financial transactions adhering to industry clearing and settlement standards.

<ul>
	<li>Translate Business Requirement Documents (BRD) into robust System Requirement Specifications (SRS) and technical design documents.</li>
	<li>Design high-availability, low-latency system architectures utilizing Microservices and Event-Driven Architecture.</li>
	<li>Create comprehensive technical documentation using Unified Modeling Language (UML), including Use Case, Sequence, Class, and Activity diagrams.</li>
	<li>Define API schemas and messaging formats for internal and external system integration.</li>
	<li>Architect end-to-end payment workflows covering fund transfers, reconciliation, clearing functions, and final settlement mechanisms.</li>
	<li>Design automated handling for transaction exceptions, timeouts, reversals, and message queue management.</li>
	<li>Collaborate closely with Development and QA teams during implementation, System Integration Testing (SIT), and User Acceptance Testing (UAT) execution.</li>
</ul>

Senior System Analyst

PT Kairos Utama Indonesia, founded in 2005, is an IT Services Company.
Our competent IT professionals have philosophy that knowledge is not only in knowing-how but also knowing-why. They stretch themselves, never content to rest on status quo but anticipate future development and trends, hence continuously create value for business and society. Kairos has been involved in numerous strategic projects for companies in the Oil &amp; Gas, Finance, and Telecommunications sectors, as well as the Public Sector. 

Join us and build your career with PT Kairos Utama Indonesia. Explore more opportunities on bit.ly/KairosCareer

PT Kairos Utama Indonesia

Role Responsibilities

<ul>
	<li>Gather, analyze, and document business and functional requirements.</li>
	<li>Conduct business process analysis and identify improvement opportunities.</li>
	<li>Translate business requirements into functional specifications and user stories.</li>
	<li>Collaborate with business users, SAP consultants, developers, QA, and project managers throughout the project lifecycle.</li>
	<li>Support SAP FICO implementation, enhancement, and support activities.</li>
	<li>Prepare project documentation, including Business Requirement Documents (BRD), Functional Specification Documents (FSD), process flows, and user guides.</li>
	<li>Perform gap analysis and recommend appropriate SAP FICO solutions.</li>
	<li>Support System Integration Testing (SIT), User Acceptance Testing (UAT), and defect resolution.</li>
	<li>Assist in change request analysis and impact assessment.</li>
	<li>Provide user training and post-go-live support when required.</li>
	<li>Ensure project deliverables are completed within scope, timeline, and quality standards.</li>
</ul>

Business Analyst

LinkIT 360 is an information technology and digital solutions company specializing in mobile Value-Added Services (VAS), digital platforms, software development, system integration, and technology-based business solutions.

We support telecommunications operators, enterprises, government institutions, and strategic partners in developing, implementing, and monetizing scalable digital solutions. With operations and business exposure across Southeast Asia, LinkIT 360 combines technology, commercial strategy, and industry expertise to deliver reliable solutions that drive revenue growth, operational efficiency, and digital transformation.

LinkIT 360

Key Responsibilities:

<ol>
	<li>Online Medical Consultation</li>
</ol>

<ul>
	<li>Provide professional medical consultations via chat-based telemedicine platform.</li>
	<li>Assess patient conditions accurately through online interactions.</li>
	<li>Deliver evidence-based medical advice and treatment plans.</li>
</ul>

<ol>
	<li>Online Sick Leave &amp; E-Prescription</li>
</ol>

<ul>
	<li>⁠Issue online medical certificates (sick leave letters) in accordance with applicable medical regulations.</li>
	<li>Provide electronic prescriptions when medically appropriate.</li>
	<li>Ensure compliance with Cambodia medical and telehealth regulations.</li>
</ul>

<ol>
	<li>Clinical Documentation &amp; Compliance</li>
</ol>

<ul>
	<li>Maintain accurate digital medical records.</li>
	<li>Ensure patient confidentiality and data privacy standards are upheld.</li>
	<li>⁠Follow standard operating procedures (SOP) for telemedicine services.</li>
</ul>

<ol>
	<li>Collaboration &amp; Continuous Improvement</li>
</ol>

<ul>
	<li>Communicate effectively in English with the international management team.</li>
	<li>Participate in training, case discussions, and telemedicine development programs.</li>
	<li>Contribute to improving telehealth service quality and patient experience.</li>
</ul>

Freelance Telemedicine Physician Thailand

<ul>
	<li>Develop, maintain, and improve web applications across front-end and back-end components.</li>
	<li>Design and develop scalable services, database structures, and RESTful APIs.</li>
	<li>Build integrations with third-party platforms, business partners, and external services.</li>
	<li>Manage application deployment and production environments.</li>
	<li>Manage, monitor, maintain, and secure Ubuntu-based server infrastructure.</li>
	<li>Configure and optimize Nginx or Apache web servers.</li>
	<li>Implement server security measures, including SSH access, firewall configuration, SSL/TLS, and access control.</li>
	<li>Monitor application and server performance to ensure stability, reliability, and scalability.</li>
	<li>Investigate and resolve system issues, including downtime, slow performance, failed integrations, and application errors.</li>
	<li>Develop and maintain monitoring, alerting, and logging systems.</li>
	<li>Manage routine database backups, transaction logs, and recovery procedures.</li>
	<li>Optimize application performance and support high-availability requirements.</li>
	<li>Maintain source code through GitHub or GitLab and follow proper version-control practices.</li>
	<li>Coordinate with Product, Project Management, Business Development, and other internal teams regarding technical requirements.</li>
	<li>Prepare and maintain technical documentation for applications, APIs, deployment processes, and server configurations.</li>
	<li>Support production releases, system updates, bug fixes, and infrastructure improvements.</li>
	<li>Ensure developed solutions meet business, security, performance, and operational requirements.</li>
</ul>

Fullstack Developer Sys Admin

Achieve Integrative Health is the largest acupuncture clinic in Austin, TX. For 15 years we have helped thousands of people reduce their pain, increase their energy & vitality, get back on the dance floor, have babies, and make their Life Great Again. We were able to achieve these phenomenal results by integrating Acupuncture with modern technology and therapies.
Founded and led by CEO, Jimmy Yen, author, international speaker, mentor to acupuncturists all over the world, as well as physician, physician assistants, and nurse practitioners, social media influencer, teacher and innovator of Quick Relief Acupuncture Technique and Functional Pulse Diagnosis.
Achieve Integrative Health takes a cutting-edge and disruptive approach to healthcare to give our patients the best results in the shortest amount of time with five star service.


Achieve Wealth Technologies

Company: Achieve Integrative Health 
 
Why Join Us? 
• Transform Lives: the work you do actually improves millions of people's health and their lives. You get real-time feedback from our patients and customers. 
• Unbounded Growth: There is no limit to your growth with our company, as you have unlimited opportunities, because our CEO never stops growing and creating more opportunities for our team members. 
• Empowerment Team Culture: We are known for our team culture because we make it our mission to help our team members achieve their professional, financial, and personal goals. 
 
What We Offer: 
• Competitive total Compensation: Base salary + performance bonuses when you exceed your minimum Key Performance indicators, or quota. If you are looking for a guaranteed salary w/o being held accountable to meeting KPIs, this is not the team for you. 
* A team and environment that is collaborative, accountable, caring, supportive, honest, transparent, as we remove all employees who talk behind peoples back and lack integrity 
• Learning &amp; Growth Opportunities: Access a wealth of resources to keep sharpening your mindset, communication, and customer service skills. 
• Wellness Initiatives: Benefit from complimentary virtual health services, ensuring your well-being is always a priority. 
• Work from Home: Be able to build a career working from home, no more 3-4 hour commutes to work. 
• Other Benefits: Paid-Time off and medical insurance for qualified team members after successfully completing the 90-day training period. 
 
Key Responsibilities: 
* use Editing Apps that integrate AI (ie. CapCut, Canva, ChatGPT) to generate thumbnails, images, reels, guidebooks 
* use Editing the same AI powered Apps to edit our Long form videos (be able to edit four 15-20 min videos per week following our CMO's instructions &amp; high standards) 
* create Image Posts for our Social Media Channels following our CMO's instructions &amp; high standards 
* vitally important = be able to follow the CMO's instructions &amp; meet his high standards 
* and additional marketing tasks as needed 
 
Computer/Laptop/Internet Requirements: 
• Fast and reliable wired internet connection of not less than 10 Mbps 
• Secondary and Tertiary Back up Internet 
• Intel Core i5 or higher Operating System with at least 12gb RAM 
• Excellent quality headset with microphone, and a working webcam 
• Quiet, private home office free from noise background or distractions 
 
Work Hours 
* full-time = 40 hours per week, work schedule is based on your time zone and must be consistent work hours, you cannot work whenever you want. 
* You must attend our morning marketing huddle mon-fri 8:09am cst - 8:45am cst 
 
Compensation &amp; Benefits: 
* be able to build a career working from home, no more 3-4 hour commutes to work 
* monthly salary for full-time 
* your compensation is based on your ability to execute your checklist on time with 100?curacy. 
* during your 3 month probation period you will be paid $520/mo. The 3 months is an opportunity for you to show us the type of results you can produce, as that will determine your base salary after the 3 months. 
* Bonuses are based on how much you exceed your quota, minimum KPIs. Bonuses are paid quarterly. 
* Paid Time Off, Paid Holidays for qualified team members 
* Medical Insurance for qualified team members 
* We help our team members achieve their Personal, Professional and Financial Goals. When was the last time you joined a company that invested resources to help you achieve your professional, financial and personal goals? We could be your first. If you are someone who doesn't set goals for yourself or don't believe in setting goals, our team will not be a good fit for you.

Digital Marketing Assistant

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

<ul>
	<li>Update and maintain payment tracker inventory</li>
	<li>Generate and process bills in Ms Dynamics 365 inventory system</li>
	<li>Organize and file inventory documents</li>
	<li>Receiving invoices from vendors</li>
	<li>Recording vendor invoices</li>
	<li>Inputting vendor data into the system</li>
	<li>Entering physical documents into the system</li>
</ul>

Copy of Freelance Finance Operations

About Astro

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within 15 minutes. Founded in 2021 by a group of seasoned e-commerce executives and is backed trusted international investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.

Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.

Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

About this Position

We are looking for a Design Surveyor to support Astro’s hub relayout project across the Jadetabek area. This role will mainly focus on conducting site surveys, collecting accurate field data, preparing survey drawings, and ensuring that the actual site conditions are aligned with Astro’s design standards.

Responsibilities

<ul>
	<li>Conduct site surveys for Astro hubs across the Jadetabek area.</li>
	<li>Collect actual site data, including measurements, layout conditions, building conditions, utilities, equipment placement, and operational feasibility.</li>
	<li>Identify site constraints, defects, improper setups, or deviations from Astro’s standard layout/design.</li>
	<li>Prepare survey drawings based on actual field findings using SketchUp and/or CAD tools.</li>
	<li>Ensure survey outputs are accurate, clear, and aligned with the required design standards.</li>
	<li>Coordinate with the Design team and relevant stakeholders to align survey findings with the proposed layout.</li>
	<li>Participate in technical alignment or site briefing sessions with internal teams and vendors when needed.</li>
	<li>Support the finalization of survey outputs before design execution.</li>
	<li>Manage multiple hub survey assignments within the agreed timeline.</li>
</ul>

Design Surveyor Officer

Making dream homes happen since 2015, Dekoruma is a rapidly-growing tech startup aiming to put a stop to the inefficiencies that have long occurred in the Home & Living industry. We believe that everyone is entitled to easy access not only to quality furniture at an affordable price, but also economical home design and its nitty-gritty. Since its establishment, we have launched vertically integrated business units (and even more to come), two of them being interior design services and material supply store.

While interior design services and furniture manufacturers remain abundant, there has yet to be a one-stop platform that actualises the A to Z’s of realizing your dream homes. Dekoruma intends to be the one answer to this demand.

Engage in a workplace surrounded by vibrant energy and youth who does work that matters and improvements that make a difference. We seek to create a working environment that is dynamic, and above all, impactful. In Dekoruma, we work for a cause, not just applause.

Dekoruma

<ul>
	<li>Bekerja sebagai sales advisor di retail store.</li>
	<li>Melayani customer yang datang ke toko untuk aktivitas penjualan produk dan jasa Dekoruma.</li>
	<li>Mempromosikan dan menawarkan promo yang sedang berlangsung.</li>
	<li>Menerima dan mencatat pesanan customer melalui sistem komputer, secara langsung, atau melalui telepon/e-mail.</li>
	<li>Handle complain dari customer.</li>
	<li>Mengoperasikan mesin kasir dan closing pendapatan harian.</li>
	<li>Mengelola tampilan display di toko sesuai dengan standard Visual Merchandise.</li>
	<li>Bertanggung jawab untuk perhitungan inventory stock bulanan.</li>
	<li>Bertanggung jawab untuk proses pengiriman barang dari penerimaan – penghitungan – stockback – display.</li>
	<li>Bertanggung jawab menjaga kebersihan &amp; kerapihan area toko.</li>
</ul>

Sales Design Advisor Padang

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Create user journey maps (end to end process) </li>
	<li>Develop service blueprint to map internal support process </li>
	<li>Propose features, digital solutions and technological approcahes</li>
	<li>Involve UX researcher or BA for early validation. </li>
	<li>Draft feature requirement specifications based on journey and process. </li>
	<li>Collect feedback from internal/ external user. </li>
</ul>

Digital Business Product Design

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

Jika kamu seseorang yang bersemangat bekerja di lingkungan ritel buku yang dinamis, senang menyusun tampilan buku yang menarik, suka memimpin tim, dan peduli dalam menciptakan pengalaman berbelanja buku yang berkesan—maka pekerjaan ini cocok untukmu!

 

Store Experience Coordinator bertanggung jawab atas pengawasan operasional harian toko, memastikan kelancaran alur kerja serta layanan pelanggan yang prima, sekaligus menjalankan program-program menarik yang meningkatkan keterlibatan pelanggan dan komunitas. Peran ini mencakup pengelolaan jadwal tim, pemantauan kinerja, serta menjaga standar layanan untuk menciptakan pengalaman berbelanja yang positif. Selain itu, koordinator juga akan memfasilitasi kolaborasi tim, mengumpulkan umpan balik pelanggan, dan mengoptimalkan operasional toko melalui pemecahan masalah yang efektif serta manajemen waktu yang baik.

 

Key Responsibilities:

Team &amp; Schedule Management:

<ul>
	<li>Memimpin dan membimbing tim toko dengan menetapkan tujuan serta ekspektasi yang jelas.</li>
	<li>Merencanakan dan mengkoordinasikan jadwal kerja serta rotasi tim untuk memastikan kelancaran operasional toko.</li>
</ul>

 

Customer Experience &amp; Service Quality:

<ul>
	<li>Memastikan layanan pelanggan sesuai dengan standar toko untuk menciptakan pengalaman berbelanja yang menarik.</li>
	<li>Mengidentifikasi dan menyelesaikan masalah layanan dengan cepat melalui pemecahan masalah yang inovatif.</li>
	<li>Mengumpulkan umpan balik pelanggan, menganalisis tren, dan menyusun laporan untuk meningkatkan kualitas layanan.</li>
</ul>

 

Program &amp; Campaign Execution:

<ul>
	<li>Bekerja sama dengan tim untuk menerapkan program dan kampanye menarik yang meningkatkan interaksi dengan pelanggan.</li>
	<li>Menyesuaikan dan mengoptimalkan program toko agar selaras dengan kebutuhan pelanggan dan tujuan bisnis.</li>
</ul>

 

Operational Coordination &amp; Improvement:

<ul>
	<li>Mengawasi pengelolaan inventaris dan stok untuk menjaga efisiensi serta mencegah kekurangan barang.</li>
	<li>Mendukung upaya pemasaran dan promosi dengan menggunakan alat seperti Microsoft Office dan Canva.</li>
</ul>

 

Book Curation &amp; Display:

<ul>
	<li>Memiliki pengetahuan mendalam tentang buku, tren industri, dan preferensi pelanggan untuk mengkurasi pilihan serta merancang tampilan produk yang dipikirkan dengan matang.</li>
	<li>Merencanakan, mendesain, dan mengelola tampilan buku yang menciptakan storytelling menarik serta meningkatkan daya tarik visual toko.</li>
	<li>Menata buku secara strategis untuk mendorong penjualan, memastikan tampilan selaras dengan promosi, tema musiman, dan minat utama pelanggan.</li>
</ul>

 

Team Collaboration &amp; Development:

<ul>
	<li>Menjaga komunikasi yang terbuka dengan tim, mendorong umpan balik, dan perbaikan berkelanjutan.</li>
	<li>Membantu dalam proses rekrutmen, pelatihan staf, dan evaluasi kinerja untuk mengembangkan kapabilitas tim.</li>
</ul>

Store Experience Coordinator Gramedia Jalma Melawai

About Us: 

Founded in 2015, Howel and Co has redefined the art of gifting in Indonesia. As a celebrated TOP BRAND, we specialize in creating premium, bespoke gifts that capture the essence of every occasion. From luxurious bath sets to heartfelt prayer collections and playful children’s gifts, our products are meticulously crafted to ensure quality and uniqueness.

We collaborate with renowned figures and leading corporations to bring your gifting visions to life. At Howel and Co, we believe in turning ordinary moments into extraordinary memories—join the #HowelPeople and discover the power of a perfect gift.

Howel and Co

About the Role:

We are looking for a dedicated and proactive Customer Service professional to join our team. As the main point of contact for customers across various platforms, you will handle inquiries, resolve complaints, and process orders to ensure a smooth and positive customer experience. You will work closely with internal teams to address order and shipping issues, playing a key role in maintaining customer satisfaction and loyalty. By delivering timely, accurate information about our products and services, you will represent the face of our company and contribute to its success.

 

Responsibilities:

<ul>
	<li>Respond to customer inquiries promptly and professionally.</li>
	<li>Handle product issues, returns, and exchanges.</li>
	<li>Manage and track orders, ensuring timely delivery.</li>
	<li>Collaborate with the logistics team to resolve shipping issues.</li>
	<li>Maintain accurate records of customer interactions.</li>
	<li>Monitor and respond to customer reviews and feedback.</li>
	<li>Provide product and policy information.</li>
	<li>Continuously improve service procedures based on feedback.</li>
</ul>

This test unit measures the ability to type text presented on the computer screen with a minimum speed and accuracy

Unless the objective is to just transfer information to a new format or medium, information needs to get recorded in a timely and accurate manner so that the idea/thought does not get lost. And because most jobs require some amount of computer work, hiring an employee with keyboarding skills makes work more efficient. This test measures the ability to type text with minimum speed and accuracy.

Typing Speed and Accuracy

Customer Service

Ganesha Work didirikan dengan visi menjadi solusi terdepan dalam penyediaan dan pengelolaan tenaga kerja yang profesional, baik untuk kebutuhan dalam negeri maupun luar negeri. Berdiri atas dasar keprihatinan terhadap ketidaksesuaian antara kebutuhan industri dan kesiapan tenaga kerja, Ganesha Work hadir untuk menjembatani kesenjangan tersebut melalui layanan rekrutmen dan pelatihan yang terintegrasi.

Ganesha Work

Deskripsi Pekerjaan:

<ul>
	<li>Melakukan pembersihan area kerja (ruangan, lantai, kaca, dan fasilitas umum) secara rutin.</li>
	<li>Menjaga kebersihan dan kerapihan lingkungan kerja.</li>
	<li>Menggunakan alat dan bahan pembersih sesuai standar operasional.</li>
	<li>Membuang sampah dan memastikan area tetap higienis.</li>
	<li>Melaporkan jika terdapat kerusakan fasilitas atau kebutuhan perbaikan.</li>
</ul>

Attention to Detail

Time Management

Problem Solving

Cleaning Service

What is it like working at Kitabisa? 

About us 
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.


What we value 
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.


Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Kitabisa

<ul>
	<li>Efficiently and promptly attend to customer inquiries and concerns through online channels, ensuring timely resolution and satisfaction.</li>
	<li>Methodically analyze, assess, and effectively resolve customer complaints and issues, employing problem-solving skills and empathy.</li>
	<li>Proactively foster and nurture positive relationships with customers, enhancing loyalty and satisfaction through personalized interactions and attentive service.</li>
</ul>

Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. 

Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. 

 
Vision:

Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement.  
 
 
Culture: 

We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture.  

Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: 

&starf; Willing to Learn: You learn rapidly and eagerly 

&starf; Observant – You listen well and seek to understand before reacting 

&starf; Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures 

&starf; Knowledgeable – You are good at using data, take smart risks and think strategically 

&starf; Excellent – You are reliable, demonstrate strong performance and thirst for excellence 

&starf; Teamwork – You contribute, nurture, and make time to help colleagues 

&starf; Humble – You are quietly confident and openly humble 

&starf; Integrity – You are known for authenticity, transparency, and admit mistakes freely 

&starf; Creative – You are curious, open minded in search of new ideas and suggest better approaches 

&starf; Service – You seek what is best for KST, rather than what is best for yourself or your group 

This role is titled Customer Service, but the primary responsibilities involve Quality Checking and assigning mystery shoppers. Are you passionate about communication in English and detail-oriented in handling administrative tasks? Do you enjoy working with multicultural environment? If so, we want YOU to join our team!

As a Customer Service, you will play a key role in managing mystery shoppers for our global market research company client. This isn’t your typical call center role—you’ll be responsible for collecting and labelling survey data (quality check), ensuring smooth operations via phone and email, and assigning mystery shoppers. If you love interacting with people and keeping things organized, this role is perfect for you!

Ready to take on the challenge? Apply now and be part of an exciting, fast-paced environment!

Job Description:

<ul>
	<li>Contact registered shoppers / auditors in the Americas / Europe region to allocate evaluations &amp; surveys</li>
	<li>Assist in recruiting and assigning shoppers/auditors to various projects in the Americas and Europe regions.</li>
	<li>Respond to shopper / auditor email enquiries</li>
	<li>Quality check online reports &amp; surveys according to set service standards</li>
</ul>

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