We aspire to become a leading and trusted IT Resource and IT Solution provider company in Indonesia.


PT. Amalura Multi Dimensi

Scope of Work:

a. Planning:

<ul>
	<li>Collaborate with Product Owners and System Architects to understand features and user stories.</li>
	<li>Estimate story points and contribute to team capacity planning.</li>
</ul>

 

b. Development &amp; Testing

<ul>
	<li>Write clean, maintainable, and scalable code following best practices based on business and technical requirements</li>
	<li>Perform unit testing, support integration testing, and regression testing.</li>
	<li>Fix bugs and continuously improve code quality.</li>
</ul>

 

c. Maintain Documentation &amp; Compliance

<ul>
	<li>Document code, APIs, and architectural decisions for future reference.</li>
	<li>Ensure compliance with security, regulatory, and governance requirements.</li>
	<li>Actively involved in R&amp;D activity</li>
</ul>

.Net Developer [Onsite at Yogyakarta]

PT.  Akhdani Reka Solusi (ARS), merupakan perusahaan software khususnya pengembangan software, datawarehouse, maintenance, system integration dan konsultan.

PT Akhdani Reka Solusi

<ul>
	<li>Develop, test, and maintain web-based applications using relevant technologies.</li>
	<li>Develop backend services using Java Spring Boot.</li>
	<li>Develop and optimize frontend applications using React.js, Next.js, and TypeScript.</li>
	<li>Collaborate with the product team, QA, and other technical teams to ensure smooth and efficient application development.</li>
	<li>Perform code reviews, debugging, and application performance improvements.</li>
	<li>Apply best practices in software development to produce high-quality, scalable, and maintainable code.</li>
</ul>

Software Engineer

Binajasa Sumber Sarana (BSS), established in 1986, specializes in Executive Search & Contract Personnel. With over 38 years of experience and a continually updated database, we provide efficient and professional recruitment solutions for our clients.

PT Binajasa Sumber Sarana (BSS Recruitment)

<ul>
	<li>Melakukan field visits secara rutin untuk memberikan edukasi dan training kepada restaurant partners terkait penggunaan aplikasi dan fitur platform.</li>
	<li>Membantu merchant mengoptimalkan penggunaan fitur untuk mendukung peningkatan sales dan operasional.</li>
	<li>Memberikan hands-on support serta membantu menyelesaikan kendala operasional yang dihadapi merchant di lapangan.</li>
	<li>Memastikan merchant dapat mengadopsi dan menggunakan fitur platform secara efektif sesuai kebutuhan bisnis.</li>
	<li>Melakukan follow-up dan monitoring hasil visit serta berkoordinasi dengan tim terkait apabila terdapat kendala yang membutuhkan eskalasi.</li>
</ul>

Merchant Support Jogja

Founded in 2015, Mamikos started by introducing a matching platform then our service has evolved to a full-stack property management equipped with property management technology to ensure a seamless experience for both tenants and property owners. Our mission is to make a better standard of kos (property tech) industry for both kos owners & tenants.

We have helped millions of people to find their “home” away from home while pursuing their dreams to study or work. In 2022, we have achieved 7 million monthly active users and >200,000 listed properties in our platform that makes us the no. 1 property tech company in Indonesia.

We imagine ourselves as a door for people to achieve their dreams. We are creating a welcoming and inclusive environment that provides opportunities for everyone to succeed and achieve their dream through hard work and determination. We're dedicated to opening up every possibility for our team members to achieve their dreams.

We are Mamikos, we open the door to every dream.

Join our awesome Mamiteam and visit our website www.mamikos.com/career
And also keep up with our exciting journey:
Instagram: www.instagram.com/@insidemamikos
Medium: www.medium.com/@insidemamikos 

Mamikos

<ul>
	<li>Conducting property survey processes in accordance with existing SOPs, including checking the completeness of facilities and buildings, inspecting each room and public facility, as well as performing a final inspection of the property. In addition, taking property photos for listing purposes, scheduling survey visits, and inputting survey results into the platform as per the SOP</li>
	<li>Coordinating with the owner and internal teams in preparing for property transformation, conducting on-site supervision on property transformation work, ensuring that all facilities and building conditions are ready to be occupied and live on the platform.</li>
	<li>Make a list of the procurement of items for kos singgahsini and apik and providing items according to the specified timeline.</li>
	<li>Checking the properties that have completed the cooperation contract for the offboarding process and carrying out the asset property retrieval</li>
	<li>Handling complaints from owner and tenant on managed properties, resolving complaints effectively and efficiently, making the level of satisfaction with complaints good.</li>
	<li>Regularly updating the status data on room readiness and availability, recording tenant information, and, if necessary, conducting routine inspections of property facilities to ensure they are always available and functioning properly (such as air conditioning, Wi-Fi, and laundry). This also includes ensuring room cleanliness is maintained and checking and recording any non-functioning facilities</li>
	<li>Provide service standardization training to operator and reviewing operator performance.</li>
	<li>Reviewing the condition of the property and property facilities and propose an action to improve the quality of the property and submit operational needs for properties that have special cooperation</li>
	<li>Providing reporting according to standards.</li>
</ul>

Hospitality Assistant Lead [Yogyakarta]

Ruangguru merupakan perusahaan teknologi terbesar dan terlengkap di Indonesia yang berfokus pada layanan berbasis pendidikan dan telah memiliki lebih dari 13 juta pengguna serta telah mengelola lebih dari 500.000 guru yang menawarkan jasa di lebih dari 100 bidang pelajaran. Perusahaan ini didirikan sejak tahun 2014 oleh Belva Devara dan Iman Usman, yang keduanya berhasil masuk dalam jajaran pengusaha sukses dibawah 30 tahun melalui Forbes 30 under 30 untuk teknologi konsumen di Asia.

Ruangguru berkomitmen untuk menjadi mitra bagi pemerintah daerah demi memberikan pendidikan berkualitas melalui Sistem Manajemen Belajar (LMS). Tahun lalu, Ruangguru berhasil bekerja sama dengan 32 (dari 34) pemerintah provinsi dan lebih dari 326 pemerintah kota dan kabupaten di Indonesia. Selain itu, Ruangguru juga menawarkan video belajar berlangganan, marketplace les privat, layanan bimbingan belajar on-demand, tryout ujian online, dan lain-lain.

Ruangguru

<ul>
	<li>Coordinate and oversee the operations of one or multiple branches within the assigned regional area, ensuring smooth branch operations and effective execution of academic processes.</li>
	<li>Lead and execute branch-level initiatives, including events, promotions, and other marketing activities, to drive student engagement, acquisition, and enrollment.</li>
	<li>Manage branch Profit &amp; Loss (PnL) performance by assessing local market conditions, identifying current and potential sales opportunities, and implementing strategies to optimize revenue and business performance.</li>
	<li>Oversee the end-to-end customer experience and journey, ensuring service quality, customer satisfaction, and long-term customer loyalty.</li>
</ul>

Branch Manager for Kids Yogyakarta Terban Plus

<ul>
	<li>Melakukan coaching dan counseling kepada mitra pengemudi</li>
	<li>Menjalankan program engagement dan pengelolaan komunitas driver</li>
	<li>Memastikan keberlanjutan mitra dalam program rental kendaraan</li>
	<li>Menangani keluhan dan kendala operasional mitra pengemudi</li>
	<li>Berkoordinasi dengan berbagai stakeholder untuk meningkatkan produktivitas dan retensi mitra</li>
</ul>

Training Facilitation

Field Trainer Jogja

<ul>
	<li>Memproses registrasi merchant secara cepat, akurat, dan sesuai dengan prosedur yang berlaku.</li>
	<li>Menangani enquiries dan disputes dari merchant maupun stakeholder serta memberikan respons yang tepat dan efektif.</li>
	<li>Melakukan data entry, pengecekan, dan validasi data serta melaporkan apabila terdapat technical atau system issues.</li>
	<li>Menangani kebutuhan administratif partner, seperti credit top-up, perubahan informasi akun, dan kebutuhan lainnya.</li>
</ul>

Data Encoding / Data Entry

Data Entry

<ul>
	<li>Menghubungi dan menawarkan program atau layanan kepada merchant melalui telepon</li>
	<li>Menjalin hubungan baik dengan merchant dan membantu kebutuhan atau kendala yang dihadapi</li>
	<li>Memberikan informasi terkait promo, campaign, dan fitur aplikasi</li>
	<li>Mencapai target penjualan yang telah ditentukan</li>
	<li>Melakukan follow up serta mencatat hasil komunikasi dengan merchant</li>
</ul>

Sales and Marketing Knowledge

Closing Sales

Telesales Officer Freshgraduate

<ul>
	<li>Memproses registrasi dengan cepat dan akurat</li>
	<li>Menangani proses registrasi serta dispute dari merchant &amp; stakeholder</li>
	<li>Memantau berbagai channel komunikasi dan memberikan respons yang tepat waktu</li>
	<li>Melakukan data entry serta melaporkan kendala teknis/system</li>
	<li>Menangani administrasi akun partner, seperti perubahan informasi dan credit top-up</li>
	<li>Mendukung pekerjaan ad-hoc seperti market research dan service quality audit</li>
	<li>Menjaga hubungan baik dengan merchant dan stakeholder</li>
</ul>

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