Modulus Labs is foreign VC-funded and trusted by the world’s largest financial ecosystems, we deliver the foundational systems that secure and process transactions around the globe. We’re on a mission to build the future of payments—fast, reliable, and developer-first. Our team moves quickly, takes ownership, and thrives on solving complex problems at scale. We believe in high trust, high responsibility, and creating an environment where great engineers can do their best work.

At our startup, you won’t just be writing code—you’ll be building and owning systems that power real-world payments at massive scale. If you want to see your work have an immediate impact, this is the place.

Why Join Us?

➔ Impact: You’ll build systems that move money and power businesses globally.

➔ Ownership: You’ll have the freedom to ship fast, make decisions, and own your work end to end.

➔ Growth: Work with ambitious engineers solving some of the toughest technology challenges.

➔ Culture: We value freedom with responsibility, context over control, and excellence over process.

🢂 Benefits: We take care of our people. From healthcare to team perks—you'll have access to competitive benefits that support you inside and outside of work. No fluff, just real support where it counts.

🢂 Travel: Work takes you places—literally. Whether it's regional deployments, conferences, or global ops, expect to travel, learn, and lead on the ground where it matters.

🢂 Equity: We don’t just offer a salary—we offer real skin in the game. Join early, earn meaningful stock options, and build ownership in a company designed for scale. If we win, you win big.

Modulus Labs Inc.

What you'll be doing

<ul>
	<li>Build and scale backend systems that can handle tens of thousands of transactions per second.</li>
	<li>Design clean, well-structured APIs (REST &amp; gRPC) that developers love.</li>
	<li>Work with modern stacks (NestJS, Node.js, Golang, PostgreSQL, DynamoDB, Redis, AWS EKS).</li>
	<li>Solve challenges around scalability, reliability, and security in high-throughput systems.</li>
	<li>Collaborate with product, platform, and security teams in a full-cycle ownership model—you build it, you run it.</li>
	<li>Take part in architecture design, code reviews, and shaping technical decisions that define the platform.</li>
	<li>Participate in a shared on-call rotation to ensure the reliability and availability of critical services (with proper support, tooling, and escalation policies in place).</li>
</ul>

Senior Backend Developer

facebook.com/ImpactTrainingConsultancy

IMPACT Training & Consultancy is a company committed to the advancement and excellence of its multi-national clients across several industries. We run nation-wide operations by a team of dynamic and highly competent individuals who aim to make an impact on each of our clients’ organizations. We do this by strengthening and intensifying their capabilities through effective training, management planning, analysis, and implementations.

IMPACT offers career opportunities across several workforces, providing a unique career experience depending on your skills, career goals and personal learning objectives.

IMPACT - Training / Marketing / Consulting

<ul>
	<li>Develop end-to-end marketing strategies based on client's directives</li>
	<li>Coordinate with the Creatives Team to craft marketing collateral for brand promotion</li>
	<li>Oversee digital and/or on-ground events/campaigns</li>
	<li>Engage in regular client fieldwork to check on daily operations</li>
	<li>Discuss the results (green and red flags) of executions to concerned parties and provide recommendations on specific areas of improvement</li>
	<li>Perform ad hoc tasks as needed</li>
</ul>

Junior Project Manager | Events & Activations

Lately, everything needs analytics, and LENA is a Philippine start-up that provides just that. We provide personalized end-to-end data solutions to both leaders of industries and to SMEs that are looking for an edge -- whether that is in data collection, data storage, data analytics, AI, data science or data strategy! Our objective goes beyond delivering solutions, but to enable clients to appreciate, learn, and integrate data-driven techniques and analytics for their organizations.
As part of our goal to enable transformation through data, we are looking for future leaders who are looking to improve themselves, and are excited to shape individuals, organizations, and even societies. As a LENA employee, you will be both an analytical and creative engineer who is able to grasp user needs, work together to create impactful solutions, and communicate business outcomes.

LENA is the trade name of Twelve Baskets Analytics, Inc.

--- COMPANY VALUES ---
PASSION FOR LEARNING AND INNOVATION
We appreciate the fact that everyone knows something others do not and no one knows everything they need to know. We learn from ourselves and one another. We practice an attitude of teaching and learning to grow as a team.
We value the journey of finding new and better ways of doing things. We continuously develop works of quality and innovate better practices.

WE AS A TEAM
We promote smart ideas and good collaboration working as a team. We understand and accept the value of feedback, listening, and following. We manage and lead our work in a manner that benefits everyone. We initiate and participate in developing ourselves, our work, our customers, and our workplace.

ENGINEERING AND ENTREPRENEURSHIP
We believe that our work must create value for our customers and ourselves. We approach each day with the initiative to solve business problems smartly and to automate as much as we can.

LENA - Lately, Everything Needs Analytics

The Senior Data Analyst is a strategic contributor responsible for leading the delivery of insight-driven analytics solutions. This role translates business questions into structured data inquiries, applies rigorous analytical techniques, and delivers clear, actionable recommendations that inform decisions across business units and client engagements.

As a candidate, you combine analytical depth, business acumen, and stakeholder fluency to maximize the value of data in dynamic, collaborative environments.

Key Responsibilities:

Analytical Execution and Solutioning

<ul>
	<li>Lead the execution of advanced analytical workflows including univariate, bivariate, and multivariate statistical analysis.</li>
	<li>Perform comprehensive exploratory data analysis (EDA) to identify trends, anomalies, and key value drivers.</li>
	<li>Design and implement statistical models such as regression, clustering, and time-series forecasting to uncover insights and predict behavior.</li>
	<li>Deliver compelling data visualizations and narratives that enable data storytelling across technical and non-technical audiences.</li>
	<li>Apply domain-specific techniques such as geospatial analysis, natural language processing, market basket analysis, and time-based cohort analysis when relevant.</li>
</ul>

Strategic Collaboration and Design Facilitation

<ul>
	<li>Translate high-level business objectives into technical requirements and data-driven approaches.</li>
	<li>Lead collaborations with data engineers, scientists, and BI developers to provide scope, share context, and ensure alignment across functions.</li>
	<li>Validate analytical outputs and co-define data product features or project deliverables with stakeholders.</li>
	<li>Draft and design high-level data architectures that ensure guidance for technical developers and interpretability for business owners.</li>
	<li>Manage internal and external stakeholder expectations around features, iterations, and success metrics.</li>
	<li>Ensure adherence to identified practices in documentation, versioning, code standards, and reproducibility. Be able to propose and own these practices when needed.</li>
	<li>Mentor and coach junior analysts and cross-functional peers in analytical thinking, tooling, and structured problem-solving.</li>
	<li>Exhibit strong interpersonal skills, empathy, and responsiveness in high-collaboration and client-facing environments.</li>
</ul>

Impact Ownership and Value Realization

<ul>
	<li>Own the definition, monitoring, and reporting of key performance indicators (KPIs) tied to data project success.</li>
	<li>Support business units and clients in interpreting results, enabling strategic choices and operational improvements based on analytics.</li>
	<li>Proactively identify data-driven opportunities and support the development of business cases or pilot experiments.</li>
</ul>

#li-hybrid

Python

Senior Data Analyst

An IT Company that focuses on delivering IT Solutions to our clients, like Data Centers, POS Support, Data security and Network and CCTV installation.

Xtreme Works, Inc.

<ul>
	<li>Manage a portfolio of strategic accounts, acting as the primary point of contact for clients</li>
	<li>Develop and execute account plans to identify and capitalize on growth opportunities</li>
	<li>Engage with clients to understand their needs, provide tailored solutions, and deliver exceptional customer service</li>
	<li>Collaborate with cross-functional teams to ensure seamless project delivery and client satisfaction</li>
	<li>Identify and pursue new business opportunities within your existing accounts</li>
	<li>Regularly report on account performance, highlighting key metrics and insights</li>
	<li>Contribute to the development of the sales strategy and support the growth of the wider team</li>
</ul>

Key Account Manager

Monde Nissin Corporation has been giving Filipino consumers quality products and service for the past 35 years. The company has consistently been among the top corporations in the Philippines and is considered as one of the industry leaders in both noodles and biscuits product categories with well-loved Filipino brands such as Lucky Me! Instant Noodles, Nissin Wafer, Nissin Butter Coconut, Eggnog, Skyflakes and the like.

Monde Nissin's subsidiaries include Monde M.Y. San, manufacturer of iconic biscuit brands SkyFlakes and Fita; Monde Nissin Thailand; Monde Nissin Singapore, and Monde Nissin Australia, comprising the businesses Black Swan, Nudie, and Menora Foods.  

Get to know us more! Visit our website at www.mondenissin.com

Monde Nissin Corporation

<ol>
	<li>Develops and executes business plans and reviews with key accounts, ensuring alignment with customer goals and company objectives.</li>
	<li>Maintains deep understanding of clients’ business strategies, structure, and operations to provide informed solutions and accurate sales forecasts.</li>
	<li>Analyzes market trends, competitor activities, and shopper behavior to identify opportunities and translate data into actionable strategies.</li>
	<li>Plans, implements, and evaluates promotional programs that support brand and business objectives while balancing cost and long-term brand impact.</li>
	<li>Oversees merchandising execution, category and space management, inventory control, and new product launches in stores.</li>
	<li>Ensures proper documentation, credit compliance, expense control, and reconciliation of records while maintaining customer satisfaction.</li>
	<li>Leads and trains agency coordinators and merchandisers, ensuring effective communication and service delivery across all customer touchpoints.</li>
</ol>

OUR BUSINESS

First Gen Corporation (First Gen) is a leading independent power producer in the Philippines that primarily utilizes clean and indigenous fuels such as natural gas, geothermal energy from steam, hydro-electric, wind, and solar power. The company has 3,489 MW of installed capacity in its portfolio, powering 21.4% of the country’s gross generation.

First Gen is a natural gas pioneer and owns four out of the five natural gas-fired power plants in the country. These are the 1500-MW Sta. Rita and San Lorenzo plants, the 97-MW Avion and the 414-MW San Gabriel power plant. Avion will be the first power plant in the Philippines to run on aero-derivative gas turbines while the San Gabriel plant is expected to be the most efficient natural gas-fired plant in Southeast Asia. First Gen also has the largest portfolio of power plants that use clean, renewable and indigenous fuels. The plants are present in all three grids of the Philippines, and can serve the baseload, mid-merit and peaking market segments.

“Going forward, we continue to keep our eye on remaining relevant, effective, pioneering, and smart about the choices we make in moving towards a decarbonized world… First Gen continues to care about the world we live in, and we will continue to dare to make positive contributions.” 
– President and Chief Operating Officer, Francis Giles B. Puno

First Gen Corporation

Responsible for the effective execution of data management projects that require building systems to collect, manage, and convert raw data into usable information for business analysts to interpret, supporting the analytics requirements of the Data Analytics Team and its customers. This role works closely with business analysts, data scientists, data stewards, domain experts, and IT/infrastructure teams to understand data needs, ensure alignment with business goals, and deliver high-quality, reliable data solutions.

Key Accountabilities

1. Data Modeling and Design 
a. Conducts data modeling and analysis, and develops detailed data models (e.g., using Python scripting, data warehousing, and SQL platforms, with knowledge of Talend or similar ETL tools). 
b. Develops automated systems for managing power industry and wholesale electricity spot market datasets. 
c. Maintains databases and computing environments, and administers database utilities.

2. Data Integration and Interoperability 
a. Gathers and organizes power industry-related and customer-specific data from multiple sources. 
b. Ingests and transforms raw electrical data from Remote Energy Monitoring (IoT devices), cleanses and normalizes it to create a standardized data layer ready for analytics. 
c. Monitors and manages how applications and users access and interact with databases to ensure smooth data flow and optimal system performance. 
d. Provides possible scenarios and recommendations for process improvement and streamlining within the team. 
e. Ensures consistent and accurate information is produced and delivered to various groups within the company; oversees and troubleshoots automated data pipelines and workflows to ensure reliability.

3. Special Projects 
a. Assists in executing the company’s Customer Analytics flagship project by developing use cases that strengthen collaboration across teams. 
b. Works with the product manager and vendors to enrich incoming Remote Energy Monitoring device data, ensuring comprehensive use cases that integrate product, data, operations, and business goals. 
c. Supports projects, protocols, and processes from planning to deployment, liaising with various IT vendors as potential service/system providers and project partners.

Data Engineer

Gingersnaps | Where Creativity, Craftsmanship, & Passion Come Together

At Gingersnaps, we believe in the magic of everyday dress-up—where fashion becomes a form of play, self-expression, and discovery. Inspired by childhood wonder, we create timeless yet contemporary children’s wear that blends nostalgia with modern style. From everyday essentials to elegant occasion wear, our designs encourage confidence, creativity, and joy in every child’s journey.

As we grow globally, expanding across Asia, Europe, and the US, we remain deeply committed to quality, sustainability, and craftsmanship. We take pride in designing high-quality, thoughtfully crafted pieces that stand the test of time.

Gingersnaps is more than a brand—it’s a community of passionate designers, innovators, and storytellers shaping the future of children’s wear. If you’re looking for a workplace that values creativity, collaboration, and purpose, we’d love to have you on board.

Join us as we bring beautiful, high-quality fashion to the next generation!



GINGERSNAPS Philippines

Summary: As a Copywriter, you will be responsible for producing high-quality written content for various marketing materials, including but not limited to product descriptions, advertising campaigns, website content, social media posts, email marketing, and promotional materials. You will work closely with the Marketing team to ensure that all copy aligns with our brand voice and effectively communicates our messaging to our target audience.

Key Responsibilities:

<ol>
	<li>Content Creation:

	<ul style="list-style-type: disc;">
		<li>Write clear, concise, and compelling product descriptions for our clothing and fashion items, highlighting their unique features and benefits.</li>
		<li>Develop engaging and persuasive copy for marketing campaigns, advertisements, and materials.</li>
		<li>Craft SEO-friendly content to improve our online visibility and search engine rankings.</li>
	</ul>
	</li>
	<li>Brand Consistency:
	<ul style="list-style-type: disc;">
		<li>Maintain and uphold the company's brand voice and style guidelines across all written materials.</li>
		<li>Ensure that all copy aligns with the brand's values, mission, and messaging.</li>
	</ul>
	</li>
	<li>Audience Understanding:
	<ul style="list-style-type: disc;">
		<li>Research and understand our target audience, their preferences, and their pain points to create content that resonates with them.</li>
		<li>Tailor messaging to different customer segments and demographics.</li>
	</ul>
	</li>
	<li>Collaboration:
	<ul style="list-style-type: disc;">
		<li>Collaborate with the Marketing team, Graphic Designers, and other stakeholders to develop integrated marketing campaigns.</li>
	</ul>
	</li>
	<li>Proofreading and Editing:
	<ul style="list-style-type: disc;">
		<li>Review and edit written content to ensure accuracy, grammar, and adherence to brand guidelines.</li>
		<li>Conduct quality control checks to eliminate errors and inconsistencies.</li>
	</ul>
	</li>
	<li>Stay Updated:
	<ul style="list-style-type: disc;">
		<li>Stay up-to-date with industry trends, fashion developments, and competitive analysis to create relevant and timely content.</li>
	</ul>
	</li>
</ol>

Copywriter

Pi Energy Inc. is First Philippine Holdings’ wholly-owned subsidiary, specializing in energy solutions and the development of relevant energy efficiency and data solutions. Through Pi, we provide sustainable and cost-effective energy solutions that address your business needs and support your energy goals.

Our energy solutions and technology includes energy audit, remote energy monitoring system, distribution transformer, primary metering service, and solar energy source.

Pi Energy

Job Description

The Business Development Officer will help drive the growth of the solar business by developing ecosystem models that will optimize cost, drive customer acquisition while ensuring competitiveness to other players, scale up tested models by choosing the right partners, implement improved processes and capabilities, and close more customers.

 

Roles &amp; Responsibilities

<ul>
	<li>Develop strategy and business growth plan for assigned area</li>
	<li>Handle end-to-end customer pipeline for Commercial and Industrial/Electric Cooperative customers</li>
	<li>Ensure project proposals provide the best technical solution at the right financial offer </li>
	<li>Lead in developing solar ecosystem models in the chosen area to check viability</li>
	<li>Find external partners and suppliers</li>
	<li>Collaborate with the Marketing, Technical, Legal, and Finance teams in delivering the projects</li>
</ul>

Solar Business Development Officer

Key Responsibilities:

1. Perform contract acquisition function which includes but not limited to pricing/commercial strategy, preparation of contract, and contract negotiation.

2. Perform contract management functions and ensure contract compliance.

3. Participate actively in the company's branding initiatives and activities such as exhibits and sponsorships.

4. Develop presentations to internal/external customers.

5. Provide analysis of data to be used as presentation content.

6. Gather and manage data for market analysis through the use of basic data analysis methodologies.

7. Make routine reports on market and customer analysis using word processing and spreadsheet capabilities.

Qualification Requirements:

<ul>
	<li>Graduate of a business-related or Electrical Engineering course</li>
	<li>At least 2 years of related work experience in Sales and Account Management</li>
</ul>

Technical Sales

Position Overview: The Brand Assistant serves as the primary advocate for the brand, ensuring its integrity across all facets of the business. This role involves strategic planning, market positioning, pricing, promotion, product mix, and advertising to drive brand growth and profitability. Likewise, coordinates cross-departmental collaboration, manages resources, and oversees brand initiatives to achieve sales, profitability, and cost control targets.

What will you do:

<ol>
	<li>Brand Strategy and Planning:

	<ul style="list-style-type: disc;">
		<li>Develop and implement comprehensive brand strategies to enhance market positioning and achieve business objectives.</li>
		<li>Set and execute brand planning calendars to ensure the timely completion of all deliverables.</li>
	</ul>
	</li>
	<li>Cross-Departmental Collaboration:
	<ul style="list-style-type: disc;">
		<li>Coordinate with various departments to align brand initiatives, including Merchandising Planning and Control, Visual Merchandising, Store Operations, Marketing, e-commerce, and Franchise Management.</li>
		<li>Direct resources effectively to support brand objectives and initiatives.</li>
	</ul>
	</li>
	<li>Sales and Profitability Management:
	<ul style="list-style-type: disc;">
		<li>Establish and achieve sales, profitability, and cost control budgets and targets for the brand.</li>
		<li>Analyze market trends, customer spending patterns, preferences, and merchandising mix to inform product development and drive marketing innovation.</li>
	</ul>
	</li>
	<li>Brand Image and Customer Experience:
	<ul style="list-style-type: disc;">
		<li>Develop and maintain the company’s brand image and customer experience across all online and offline touchpoints.</li>
		<li>Ensure consistent brand look and feel to enhance customer engagement and loyalty.</li>
	</ul>
	</li>
	<li>Brand Engagement and Marketing:
	<ul style="list-style-type: disc;">
		<li>Spearheaded the development and implementation of comprehensive brand engagement strategies across multiple channels, including social media, influencer partnerships, key opinion leaders, and targeted advertising.</li>
		<li>Establish relationships with key influencers, fan communities, and target market groups.</li>
	</ul>
	</li>
	<li>Market Analysis and Reporting:
	<ul style="list-style-type: disc;">
		<li>Analyze market trends, customer behavior, and category performance to make informed recommendations and decisions.</li>
		<li>Provide regular reports to measure and evaluate sales, sell-throughs, stock levels, and marketing activities.</li>
	</ul>
	</li>
	<li>Expansion and Growth Initiatives:
	<ul style="list-style-type: disc;">
		<li>Identify and recommend opportunities for brand and store expansions into new areas and territories.</li>
		<li>Implement expansion strategies to drive brand growth and market penetration.</li>
	</ul>
	</li>
</ol>

Brand Assistant

Job Summary: A Production Merchandiser is responsible for overseeing and coordinating the production of garments from the initial stages to final delivery. This role involves working closely with various departments, suppliers, and manufacturers to ensure the smooth and timely production of high-quality garments.

What you will do:

<ol>
	<li>Create and maintain an accurate Bill of Materials (BOM) for each garment style. This includes specifying the type and quantity of fabrics, trims, buttons, zippers, labels, and other materials needed for production. Ensure that BOMs are current and reflect any design or specification changes.</li>
	<li>Calculate the cost of materials and components listed in the BOM to determine the overall production cost for each garment style. This involves working with suppliers to negotiate prices and obtain cost-effective materials.</li>
	<li>Identify and evaluate potential suppliers for fabrics, trims, and other materials required for garment production. Develop and maintain strong relationships with suppliers to ensure a reliable supply chain.</li>
	<li>Monitor the quality of materials and components received from suppliers to ensure they meet the company's standards. Address any quality issues promptly and work with suppliers to resolve them.</li>
	<li>Keep track of inventory levels for materials and components, ensuring sufficient quantities are on hand to meet production demands without overstocking.</li>
	<li>Continuously analyze production costs, identify areas for cost reduction, and implement cost-saving measures while maintaining product quality.</li>
	<li>Proactively identify and address production challenges, such as material shortages, quality issues, or production delays, to ensure on-time delivery of orders.</li>
</ol>

Production Merchandiser

The Retail Operations Manager, reporting to the Brand Manager, oversees and coordinates the operations of multiple fashion retail stores within a designated area. This role involves managing a team of Area Managers and ensuring each store operates efficiently, meets sales targets, and upholds brand standards.

Key Responsibilities:

<ol>
	<li>Area Manager Supervision:

	<ul style="list-style-type: disc;">
		<li>Directly manage, monitor, and guide a team of Area Managers responsible for individual stores within the designated area</li>
		<li>Responsible for increasing store sales and net revenue and minimizing sore overheads.</li>
		<li>Responsible for increasing store sales and net revenue, as well as minimizing store overhead.</li>
		<li>Responsible for monitoring the number of stores.</li>
		<li>Set performance expectations and objectives for Area Managers and conduct regular performance evaluations.</li>
		<li>Provide coaching and support to help Area Managers achieve their goals.</li>
	</ul>
	</li>
	<li>Store Operations Management:
	<ul style="list-style-type: disc;">
		<li>Ensure that each store within the area follows company operational standards and policies.</li>
		<li>Oversee daily operations, including inventory management, visual merchandising, and customer service.</li>
		<li>Monitor and analyze store performance metrics, identifying areas for improvement.</li>
	</ul>
	</li>
	<li>Sales and Financial Management:
	<ul style="list-style-type: disc;">
		<li>Collaborate with Area Managers to develop and implement sales strategies and goals for each store.</li>
		<li>Analyze sales data and financial reports to assess store performance and make recommendations for improvement.</li>
		<li>Assist in budgeting and expense control to maximize profitability.</li>
	</ul>
	</li>
	<li>Visual Merchandising and Brand Standards:
	<ul style="list-style-type: disc;">
		<li>Ensure that all stores maintain consistent visual merchandising and brand presentation.</li>
		<li>Implement and enforce visual standards and promotional campaigns across stores.</li>
		<li>Collaborate with marketing teams to execute marketing initiatives effectively.</li>
	</ul>
	</li>
	<li>Staff Development:
	<ul style="list-style-type: disc;">
		<li>Oversee the hiring, training, and development of store staff, working with Area Managers to ensure they provide excellent customer service.</li>
		<li>Foster a culture of teamwork, excellence, and customer focus.</li>
	</ul>
	</li>
	<li>Inventory Control:
	<ul style="list-style-type: disc;">
		<li>Monitor inventory levels and turnover rates to minimize stockouts and overstock situations.</li>
		<li>Collaborate with Area Managers to implement loss prevention measures.</li>
	</ul>
	</li>
	<li>Compliance and Policies:
	<ul style="list-style-type: disc;">
		<li>Ensure all stores adhere to company policies, procedures, and compliance requirements.</li>
		<li>Stay informed about industry regulations and implement necessary changes.</li>
	</ul>
	</li>
	<li>Reporting and Analysis:
	<ul style="list-style-type: disc;">
		<li>Prepare regular reports on area-wide store performance, sales KPIs, and operational metrics.</li>
		<li>Provides market feedback on market reception to specific items and categories to MPCD (Merchandising, Planning, and Control) and Creatives.</li>
		<li>Analyze data to identify trends and opportunities for process improvement.</li>
	</ul>
	</li>
</ol>

Retail Operations Manager

1. Customer Journey Mapping &amp; Experience Design

<ul>
	<li>Develop, update, and optimize customer journey maps across major touchpoints (lead generation, onboarding, billing, service requests, renewals, and digital interactions).</li>
	<li>Identify friction points, service gaps, and opportunities to improve customer experience using data and customer insights.</li>
	<li>Collaborate with Sales, Operations, Billing, Digital, and Marketing teams to implement journey improvements.</li>
	<li>Ensure consistency of experience and alignment with service standards and the company’s brand promise.</li>
</ul>

2. Customer Satisfaction &amp; Retention Monitoring

<ul>
	<li>Track and analyze customer satisfaction metrics (NPS, CSAT, CES), complaint trends, and service turnaround time.</li>
	<li>Monitor churn and retention rates and support the development of retention programs.</li>
	<li>Conduct customer interviews, surveys, and other feedback activities to understand expectations and pain points.</li>
	<li>Work with business units to strengthen customer engagement at high-impact moments of the journey.</li>
</ul>

3. Customer Feedback Mechanisms

<ul>
	<li>Design and execute customer feedback systems (surveys, VOC channels, digital feedback tools, post-interaction evaluations).</li>
	<li>Ensure regular and systematic collection of customer input across touchpoints.</li>
	<li>Maintain a structured approach to capturing, organizing, and analyzing customer feedback.</li>
</ul>

4. CX Data Analytics &amp; Insight Generation

<ul>
	<li>Analyze customer experience data to create actionable dashboards and reports.</li>
	<li>Connect CX performance to key business outcomes such as win rate, contract renewal probability, and overall retention.</li>
	<li>Translate insights into recommendations for journey improvements or internal process enhancements.</li>
	<li>Present findings and customer insights to management and cross-functional teams.</li>
</ul>

5. Cross-Functional Collaboration &amp; Input to Marketing

<ul>
	<li>Partner with Sales and Marketing to provide customer insights that shape communication plans, engagement activities, and customer education.</li>
	<li>Support digital and product teams with customer data and journey-related insights.</li>
	<li>Serve as an advocate for customer-centric thinking across the organization.</li>
</ul>

Qualifications

<ul>
	<li>Bachelor’s degree in Marketing, Business, Communications, or related field.</li>
	<li>Minimum 4 years of experience in Customer Experience, Marketing, or related roles; experience in utilities, energy, or service industries is an advantage.</li>
	<li>Strong analytical and problem-solving skills; ability to turn data into insight and execution plans.</li>
	<li>Experience in customer journey mapping, CX tools, or marketing automation is a plus.</li>
	<li>Excellent communication, coordination, and stakeholder management skills.</li>
	<li>Customer-centric mindset with the ability to balance business and customer needs.</li>
</ul>

Key Competencies

<ul>
	<li>Customer Experience Strategy</li>
	<li>Journey Mapping &amp; Process Improvement</li>
	<li>Customer Analytics &amp; Insight Generation</li>
	<li>Marketing Planning &amp; Execution</li>
	<li>Stakeholder Collaboration</li>
	<li>Project Management</li>
	<li>Communication &amp; Presentation Skills</li>
	<li>Adaptability in fast-growing markets</li>
</ul>

Sr. Customer Experience Officer

The Compliance Officer ensures that our global fintech payments operations is in full adherence to applicable laws, regulations, and internal policies across all jurisdictions. This includes managing regulatory obligations (e.g., BSP, MAS, NPC, AMLA), internal compliance tracking, audit preparedness, and coordinating with internal teams to ensure company-wide adherence to legal standards and compliance procedures.

What You'll Be Doing

<ul>
	<li>Regulatory Compliance Management

	<ul>
		<li>Maintain regulatory compliance calendars</li>
		<li>Liaise with regulatory bodies (e.g., BSP, MAS) and prepare responses, filings, and inquiries</li>
		<li>Oversee compliance with global regulations, including MAL, OPS, AML/KYC, Anti-Fraud, GDPR, PSD2, sanctions screening, and applicable local financial laws.</li>
		<li>Monitor changes in relevant regulations and ensure internal procedures are updated accordingly</li>
	</ul>
	</li>
</ul>

<ul>
	<li>Internal Policy Oversight

	<ul>
		<li>Draft, review, and maintain compliance policies (e.g., AML/CFT, Acceptable Use, Data Privacy, Complaints Handling, etc.)</li>
		<li>Ensure policies are operationalized by respective departments</li>
		<li>Conduct internal compliance audits or reviews to test policy adherence</li>
	</ul>
	</li>
</ul>

<ul>
	<li>Audit &amp; Regulatory Reporting

	<ul>
		<li>Coordinate third-party and internal audits, including scoping, evidence gathering, and remediation</li>
		<li>Prepare board-level compliance updates, quarterly compliance dashboards, and compliance incident logs</li>
	</ul>
	</li>
</ul>

<ul>
	<li>Training &amp; Advisory

	<ul>
		<li>Design and roll out compliance training programs (mandatory and role-based)</li>
		<li>Act as a consultative partner to business units on compliance-related product decisions and market expansions</li>
		<li>Participate in compliance committees and business decision reviews</li>
	</ul>
	</li>
</ul>

Compliance Officer

Established in 1995, Credit Pilipinas, Inc. has thrived for more than 25 years providing financial services and advice to Filipinos in Metro Manila and surrounding areas. We pride ourselves in delivering fast and convenient tailor-made solutions to all our clients.

Credit Pilipinas, Inc. is dedicated to bringing financial inclusion to all Filipinos. To do this, we’re looking for the best people to join us. In our 25+ years as a company, we’ve learned that the secret to success is the team we’ve built and continue to build. Above all, we look for those who embody our core values – honesty, integrity, teamwork, and professionalism.

Come join our family, and make a difference in the world.

Credit Pilipinas, Inc.

As a Sales and Marketing Specialist you will:

<ul>
	<li>Maintain relationships with independent agents and direct clients.</li>
	<li>Brief agents about the Credit Pilipinas Inc's offerings and promotions.</li>
	<li>Respond to agent and client inquiries.</li>
	<li>Create and develop marketing strategies.</li>
	<li>Maintain and update social media profiles with engaging posts, promotions, and ads.</li>
</ul>

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