Boldr | Outsourcing With Impact. 

Boldr is a purpose-driven outsourcing partner to fast-growing businesses. We provide custom solutions in Customer Experience, Data Management, and Sales Enablement.
At Boldr, we foster an environment where the energetic, the curious, and the passionate thrive. We never shy away from difficulties and have fun taking them on. We see challenges as opportunities to learn because we believe that the finest blades are forged in fire. Our door is always open to like-minded individuals who are looking for a new and exciting BPO culture — ordinary is not in our vocabulary.

If you’re bold enough and want to contribute to making a lasting impact, we want you!

Boldr

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

This position will implement and manage technical and SaaS solutions ensuring security and quality standards are achieved.

Provide support and administration of Atlassian, Azure, Intune, Azure Active Directory,

Google Workspace, computer hardware, operating systems, and perform other job- related duties as required.

Participate in project related work to deliver improvements in these solutions.

Learn about and assist with the support of other applications and platforms, to include solutions like AWS, GCP, Git.

IT Lead Engineer T3

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

FaceBook 
Messenger 

m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

http://youtube.com/acesjobs 

 
Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Takes direct responsbility for a team of healthcare agents</li>
	<li>Ensure the team is supported and enabled to perform at high standards and in accordance with the company's policies</li>
	<li>Provide one-on-one mentoring and perform regular appraisal and assessment of each team member</li>
	<li>Involved in the induction of new members and liaise with other team leads regarding performance and learning needs</li>
	<li>Actively contribute to team meetings and take responsibility for the responsibilities that arise from these meetings</li>
</ul>

USRN Team Lead | US Registered Nurses | Pasig

<ul>
	<li>Oversee a team of healthcare processors in charge of clinical appeals, claims denial or utilization management to achieve client service level and team targets</li>
	<li>Responsible for day-to-day functional supervision of work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group in accordance with the organization’s policies and applicable compliance requirements.</li>
	<li>Monitor and resolve performance, behavior or attendance issues using prescribed performance management techniques</li>
</ul>

Utilization Management Team Lead | Pasig and Cebu

Nurse Team Lead | US Healthcare Account | Ortigas Pasig

Astoria is a proud homegrown Philippine hotel chain that has established itself as a brand known for spacious rooms and suites, stunning architecture, and outstanding interior design. Top notch amenities and facilities, quality food and beverage, exceptional service and gracious Filipino hospitality are offered to guests from all over the world. With properties in key tourists destination in the country, Astoria is the top of mind destination to call home when traveling to Ortigas, Makati, Boracay, Bohol, and Palawan.

Each of the resorts is located on the beachfront and provide guests with ocean views while each of the hotels is located in the Central Business Districts of Makati and Ortigas, making Astoria a choice for both business and leisure travelers.

Astoria also owns and manages Minami Saki by Astoria (Japanese Restaurant at the ground floor of Astoria Plaza), Chardonnay by Astoria (an events place for 500 persons located right next door to bustling Capitol Commons and Valle Verde Country Club, and the Palawan Waterpark. 

Astoria Hotel and Resorts is managed by Asian Grand Legacy the pioneer in hospitality management, headed by legendary hotelier Miguel Cirqueda.

Astoria Hotels & Resorts

<ul>
	<li>Shall assist the Director of Sales and Marketing in providing leadership and maximize sales of the Sales and Marketing Department.</li>
	<li>Contribute to the development of hotel’s sales and marketing initiatives by recommending, implementing and monitoring appropriate strategies</li>
	<li>Research, analyze and identify new accounts and leads opportunities from different markets</li>
	<li>Responsible for implementing the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction</li>
	<li>Participates in sales calls with the sales team to acquire new business and/or close on business.</li>
	<li>Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required by the management</li>
	<li>Shall assist in training, development and on the job coaching of the sales team and groom a high-performing sales team</li>
	<li>Motivate sales team to make proactive decisions in all their communications with clients.</li>
	<li>Participate in management meetings to review department’s progress towards achievement of business plan goals and develop the annual strategic business plan related for the department</li>
	<li>Survey, review and analyze competition, market trends, customer needs and guests’ comments and suggestions in order to be proactive and adapt with business needs</li>
	<li>Perform special projects and other responsibilities as assigned</li>
</ul>

Assistant Director of Sales

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

We are looking for a highly motivated and experienced PPC Marketing Manager to join our team. In this role, you will be responsible for developing, implementing, and optimizing paid search campaigns across various platforms to achieve our marketing goals.

What you'll do

<ul>
	<li>Develop and implement effective PPC campaign strategies aligned with business objectives.</li>
	<li>Conduct in-depth keyword research to identify high-volume, targeted keywords.</li>
	<li>Create compelling and persuasive ad copy for search, social media, and other advertising platforms.</li>
	<li>Manage campaign budgets and bidding strategies to maximize return on ad spend (ROAS).</li>
	<li>Monitor campaign performance, analyze data, and identify opportunities for improvement.</li>
	<li>Generate insightful reports to track progress and communicate results to stakeholders.</li>
	<li>Stay up-to-date with the latest PPC trends and best practices.</li>
	<li>Collaborate with the marketing team to ensure paid advertising efforts are integrated with broader marketing initiatives.</li>
	<li>Manage and optimize landing pages to improve conversion rates.</li>
</ul>

Core Competencies

<ul>
	<li>Strong work ethic</li>
	<li>Consistent delivery of exceptional output</li>
	<li>Great attitude and communication skills</li>
	<li>Ability to work in a team and autonomously</li>
	<li>Resourceful and adaptive </li>
	<li>Has initiative to lead and influence</li>
	<li>Ability to establish priorities and organize responsibilities simultaneously</li>
	<li>Team player, with the confidence to work with, lead, or guide other departments when necessary</li>
	<li>Ability to work under pressure</li>
	<li>Detail-oriented</li>
	<li>Has the desire to learn and grow</li>
</ul>

PPC Marketing Manager

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StraightArrow Corporation is a creative process outsourcing company that supports creative and advertising agencies, marketing teams, and business owners by providing a repertoire of outsourced creative services to implement their marketing campaigns. 
Our primary clients are located in the US, UK, and Australia and enlist our services to execute and refine marketing processes, allowing them to focus on developing strategies and fulfilling core functions. We provide industry experience and insight, technical expertise, and, as a Google and HubSpot partner agency, technological support. 
Our in-house team of graphic designers, web developers, communication specialists, market researchers and analysts are backed up by a roster of over a thousand creatives from different fields. 
Our Services:
Graphic Design, Social Media Management, Website & Application Development, Content Marketing, Search Engine Optimization, Inbound Marketing, Business Analytics and Project Management. 
WHY JOIN US? 
StraightArrow Corporation's core service is to provide creative talent to support our clients. Our people are a happy mix of designers, copywriters, graphic designers, developers, analysts and marketers of other disciplines—all driven to deliver exceptional results through diligent, upstanding work. 
We envision ourselves as becoming one of the most admired companies in the Philippines: a pioneer in offshore creative services and a leader in the outsourcing industry. 
If you love innovation and hate mediocrity, if you wish to test and hone your skills, then come and challenge your limits with us—we’d be happy to have you. 
Our Benefits:
Monthly Pamper Benefit, Free Breakfast, Perfect Attendance Awards, Outpatient Reimbursement, Free Shuttle Service, Paid Holidays, Paid Vacation Leave, Paid Sick Leave, Maternity & Paternity Leave, Special Leave Benefits for Women and Life Insurance, Meal Allowance, Transportation Allowance, Medical / Health Insurance, 13th Month Pay, Night Differential, Birthday GCs</body></html>

StraightArrow Corporation

We are currently seeking individuals to join our team in the following roles:

<ul>
	<li>Journalist</li>
	<li>Editor</li>
	<li>Content Writer/Manager</li>
	<li>Copywriter</li>
</ul>

If you have experience in any of these fields and are passionate about creating compelling content, we'd love to hear from you.

Are you passionate about crafting compelling narratives that resonate with audiences? Do you thrive in a dynamic environment where creativity meets strategy? If so, we have an exciting opportunity for you to join our team as a Content Strategist.

Our Content Specialist is responsible for supporting clients and the digital marketing team in crafting and executing written and verbal content for various media. A Content Writer works in collaboration with other Creatives from the Digital Marketing (Inbound Marketing, Search Engine Optimization, Social Media), Creative Design and Web Development teams in managing marketing campaigns.

As an Content Specialist, you will: 
1. Copywriting, SEO writing, and editing best practices within standards

2. Get, want and have the capacity to fulfill the requirements of the seat

3. Fulfillment of Key Performance Indicators

4. Execute assigned tasks under innovation projects

5. Serve as back-up/cover resource for key clients when needed

Key Responsibilities:

Content Creation:

As a Content Strategist, you will be responsible for creating various forms of content, including but not limited to:

<ul>
	<li>White papers/ebooks: Dive deep into industry topics to produce comprehensive resources that provide valuable insights and thought leadership.</li>
	<li>Blogs/articles: Craft engaging blog posts and articles that captivate readers and drive engagement.</li>
	<li>Listicles/infographics: Present information in a visually appealing and easy-to-digest format to enhance audience understanding.</li>
</ul>

Content Atomization Planning and Execution:

<ul>
	<li>You will lead the effort in repurposing pillar content into other forms to maximize reach and support the buyer's journey. This involves strategizing how to leverage existing content across multiple platforms to extend its impact and relevance.</li>
</ul>

Campaign Copywriting and Optimization:

<ul>
	<li>In this role, you will develop compelling copy for various marketing campaigns, including:</li>
	<li>Emails: Create demand generation, nurture, and Account-Based Marketing (ABM) email campaigns that drive action and engagement.</li>
	<li>Campaign support: Craft persuasive copy for landing pages, website content, and social media posts to support campaign objectives.</li>
	<li>Ads: Write captivating copy for social media, Search Engine Marketing (SEM), and display ads to attract and convert leads.</li>
</ul>

Content Inventory Management:

<ul>
	<li>Maintain a comprehensive content database for clients, cataloging content according to marketing goals. This involves tracking performance metrics to identify gaps and opportunities for improvement.</li>
</ul>

Independence and Value Addition:

<ul>
	<li>You will be expected to deliver high-quality work independently while also contributing valuable insights and ideas to both the team and clients.</li>
</ul>

Senior Content Specialist

As a Junior Digital Marketing Specialist, you will be tasked to handle the following responsibilities: 

<ul>
	<li>Developing monthly content calendars for various social media channels </li>
	<li>Writing content for electronic direct mails (EDMs) </li>
	<li>Crafting website copies and blog entries </li>
	<li>Monitoring social media statistics and creating monthly, quarterly, and yearly reports based on gathered data </li>
	<li>Responding to customers' direct messages and comments sent through various social media channels </li>
	<li>Developing content for marketing collaterals such as posters, banners, brochures, and flyers </li>
	<li>Coordinating with different departments in developing content for new promos, announcements, advisories, and name study options for new properties, outlets, and food products </li>
	<li>Assisting the team with marketing campaigns on revenue generation and other digital marketing efforts </li>
</ul>

Junior Digital Marketing Specialist

Rustan Marketing Corporation or RMK is one of the several companies under the Rustan Group of Companies. It was established in 1964 and is now a leading nationwide wholesale distributor of various international prestige brands. With a network of more than 700 wholesale and retail outlets in key cities and trading centers nationwide, Rustan Marketing Corporation has well established itself as a fully-integrated distribution service company with multi-distribution channels that include department stores, major supermarkets, drugstore chains, convenience stores, wholesalers and sub-distributors.

Rustan Marketing Corporation

Duties and Responsibilities:

To sell Volume and Distribution to the most number of stores

To achieve all brands volume objective

To be able to sell-in the distribution and volume of new or drive brands

To help the trade resell

<ul>
	<li>Merchandising (RPS shelving, OSD, AOA-drive brands)</li>
	<li>Pricing (within SRP for core and drive brands/skus)</li>
</ul>

To build goodwill to customers

<ul>
	<li>Building strong relationships with stores via regular coverage, call sheet selling, move-out efforts</li>
</ul>

To operate efficiently and economically 

<ul>
	<li>Doing more with less/no wasted time and money</li>
	<li>Save on extra/non-value added costs</li>
</ul>

To train and supervise sales personnel

 

Daily Management System:

Trade Coverage

Order Generation

Initiatives Sell-in

Handling Objections

Account Engagement (Face-to-Face)

Promo Planning and Creation

Major Accounts Manager (FMCG)


Mida Food Distributors Inc. and Mida Trade Ventures International Inc. was founded by Ms. Lourdes “Chingling” Tanco. With 25 years of experience in the International Seafood Industry, Ms. Tanco gained her experience in the industry having worked with Singleton, the largest shrimp processing company in the US in the early 80’s.


Mida Food is a direct importer and distributor of frozen seafood products. We vigilantly protect our market share and stock as many as 200 different varieties of seafood. We also ensure a consistent supply to our clients. With offices in the Philippines, Singapore, Vietnam, Jakarta and Surabaya, we are certain to supply products of excellent quality. Our staff has been certified by the Aquaculture Certification Council, the certification arm for Best Agricultural Practices, to certify that facilities such as hatchery, farm and processing plants abide with Best Aquaculture practices. This includes aspects of responsible sustainable aquaculture. We attend industry trade shows and conferences in Asia, Europe and North America; and visit various seafood plants, restaurants and hyper marts in these regions to keep us current. Mida products are best quality products. We buy directly from producers and stock enough volume to ensure that our prices are competitive and stable. Our deliveries are prompt, and done in reefer vans which maintain products at a temperature of –15 degrees C during delivery. Mida Food products are fresh frozen in nitrogen, contact plate, or blast freezers at temperatures of at most –45 degrees Celsius, and only in plants certified to export to the US, Japan and Europe.

Mida Trade was established to service US importers, processors and end users of seafood who wanted to import frozen seafood products from the Far East. Mida Trade also provided assistance to processor-exporters of seafood in the Far East who wanted to expand their markets outside of Japan. Since then Mida has expanded its range of business to include Europe, Australia, and other markets in Asia. 

Mida Food Distributors Inc.

Job Description: Involves direct assistance in all aspects of Quality Assurance and Quality Control projects and activities

 

Duties:

<ul>
	<li>Facilitate inspection and quality assessment of incoming products and or raw materials</li>
	<li>Facilitate inspection and monitoring of unloading of incoming imported and local products and/or raw materials</li>
	<li>Periodically inspect and review compliance to Good Manufacturing Practices and Sanitation Standard Operating Procedures</li>
	<li>Periodically monitor cold storage temperature and reviews conformances to the product temperature requirements</li>
	<li>Conduct sensory evaluation of products and/ or raw materials or stocks on hand</li>
	<li>Render in capacity technical assistance to other departments such as Operations, Sales and Marketing, Purchasing and Customer Relations as necessary</li>
	<li>Facilitate periodic quality assessments of non moving stocks</li>
	<li>Monitor and evaluate incoming product returns</li>
	<li>Facilitate generation of all QAQC reports</li>
	<li>Render assistance to the R&amp;D for batch trial run of new processed products, experiments, sample preparation for developmental items</li>
	<li>Provide effective support in documentation of Quality System</li>
	<li>Provide effective support in the implementation of Quality related systems</li>
	<li>Assist in establishing, maintaining, and securing controlled documents</li>
</ul>

<ul>
	<li>Maintain and organize effective recording, reporting and filing systems in the QAQC section</li>
</ul>

<ul>
	<li>Perform such other tasks and assignment as given by President and QA Manager/R&amp;D</li>
</ul>

Quality Control

NGP-IMC is a digital PR company in the Philippines, made of teams with a knack for storytelling and a passion for delivering positive results. We strongly believe in the power of close collaboration to build authentic and compelling narratives around your brand, no matter how big or how small you might be. And if you’re a local, homegrown business, we’re rooting for you even harder!

Wherever you might come from, whatever brand you might have, we know you have a story to tell. Let’s tell, share, and connect it.



NGP Integrated Marketing Communications 

Client and Project Management 

<ul>
	<li>Handle digital marketing projects; working and leading team members as necessary to ensure deliver of quality and timely output and service</li>
	<li>Act as day-to-day client contact and primary liaison between the client and implementing team</li>
	<li>Lead the weekly/bi-weekly meetings with clients and internal team</li>
	<li>Develop project plans to monitor and track progress, update project trackers </li>
	<li>Ensure that the output submitted to client are aligned with overall strategy and direction</li>
	<li>Proper documentation and organization of files related to assigned accounts/ projects</li>
	<li>Directly reports to Account Group Lead on status of projects handled </li>
</ul>

Cross-Functional Collab

<ul>
	<li>Develop briefs and job requests for other NGP team members (digital, media relations, editorial) </li>
	<li>Review output before sending to client and provide necessary feedback / guidance to other team members on needed revisions</li>
	<li>Provide complete and quality meeting notes to be cascaded to all persons involved in the project</li>
</ul>

Business development 

<ul>
	<li> Assist or occasionally lead in digital proposals or digital plan developments which may include market research, audits, scans, or similar</li>
</ul>

 
Other Tasks

<ul>
	<li>Coordinate with necessary internal and external suppliers/ vendors</li>
	<li>Monitoring the account's payments and invoicing the client – coordinate with internal/ external finance on billings and payment processes</li>
</ul>

Account Manager

We are a group of smart and fun creatives with comprehensive expertise in editorial work, design, and video production. Here, we provide contemporary multi-media solutions targeted for forward-thinking, globalized markets. We specialize in digital and IT-related services that aim to produce and develop lasting, effective results that resonate with a global audience.

Brighttank Inc.

The Art Director plays a major role in developing marketing campaigns by conducting research, coordinating with other members of the team, and designing cohesive, brand-specific initiatives that appeal to the target audience. They lead and take part in the entire campaign development process, from establishing objectives to setting the artistic tone of the project, using visuals to bring concepts to life for websites, magazines and newspapers, ad campaigns, photo shoots, etc. until the project is completed and presented to the client.

Responsibilities include:

<ol>
	<li>Lead all creative design</li>
	<li>Evaluate and handle project briefs given by the company/client</li>
	<li>Generate big ideas that can be integrated on different platforms and channels and present these to stakeholders</li>
	<li>Determine how best to represent a concept visually, choosing which photographs, art, or other design elements to use</li>
	<li>Manage and plan the production calendar, providing regular updates and feedback</li>
	<li>Manage team of graphic designers and visualizers, including hiring and training</li>
	<li>Review and approve designs, artwork, photography, and graphics developed, ensuring adherence to brand guidelines</li>
	<li>Coordinate resources and activities with other artistic and creative departments</li>
	<li>Conduct research to better understand brand objectives, target markets, and industry trends</li>
	<li>Continously look for ways to improve the design department output and processes</li>
</ol>

Art Director

The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Under the direct supervision of the Hub Lead, Technical Lead and Operations Lead, the Office Assistant position assists in maintaining efficient office operations. This position also provides basic secretarial support and other basic services related to the RGL programs.

Detail of Principal Accountabilities and Project Deliverables

1. Administrative and Logistical Support 

<ul>
	<li>Provides timely administrative and logistical support to the Leads such as, but not limited to the following: 
	<ul>
		<li>Assists in setting up meetings </li>
		<li>Provides needed data and materials </li>
		<li>Provides minutes of the meetings </li>
		<li>Receives and transmits documents/letters, and papers for Leads </li>
		<li>Maintains files </li>
		<li>Assists in preparation of reports </li>
		<li>Preparation of all necessary documentation, implementation of follow-up actions, drafting correspondence related to RGL Hub activities </li>
	</ul>
	</li>
</ul>

2. Resource Management 

<ul>
	<li>Monitors office supplies inventories &amp; budget expenses </li>
	<li>Assists in preparing the yearly budget proposal </li>
	<li>Ensure that adequate financial controls are in place to maintain propriety and proper accountability of expenditures; </li>
	<li>Ensure the financial transactions are properly authorized, recorded, have adequate supporting documentation, filled, maintained and can be easily extracted for the purpose of preparing financial statements; and financial audits </li>
	<li>Monitor budgets and expenditures and contribute to preparation of budget revision f. Liaise with ASMPH Finance Officer to ensure compatibility of the project financial books</li>
	<li>Preparing and submitting timely and reliable financial documents and financial reports;</li>
	<li>Prepare project financial reports, statement and submit to RGL Hub Lead for clearance </li>
	<li>Establish a computer based monitoring system for expenditures </li>
	<li>Check budget lines to ensure that all transactions are booked to the correct budget lines</li>
</ul>

3. Knowledge Management 

<ul>
	<li>Ensure to keep an updated inventory of course/program content </li>
	<li>Keeps track of curriculum review, revisions and enhancements </li>
	<li>Keeps database of resource persons, target markets and potential partners and sponsors of Hub courses</li>
</ul>

4. Events Management 

<ul>
	<li>Prepare ingress and egress arrangements for both internal and external events / activities </li>
	<li>Arranges logistics for the program courses, activities, events, etc. including but not limited to, sourcing for supplies and all other logistical requirements </li>
</ul>

5. Partnership Management 

<ul>
	<li>Assist the RGL Core Team in efforts to increase the endowment fund annually that will eventually be able to fund a national program on Primary Care </li>
	<li>Assist the RGL Core Team in developing and maintaining partner relationships </li>
</ul>

6. Liaise with ASMPH and ADMU central support offices (such as Central Accounting, Central Purchasing, etc.) 

<ul>
	<li>Check and ensure that all procurement processes and expenditures of the project are in accordance with the ADMU procedure. This includes ensuring receipts to be obtained for all payment </li>
</ul>

7. Carry out any other administrative/financial assignments as requested by the RGL Hub Lead, Technical Lead and / or Operations Lead

Administrative and Finance Officer | Project Engagement

Agent Image’s Web Consultant is primarily responsible for providing support to any Agent Image clients and/or potential clients through various channels such as a phone call, email and/or slack.

A Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offering solutions and recommendations that will improve clients’ website. At the same time each Web Consultant should be able to establish and maintain good rapport with every client that will make their experience better and satisfy them which will eventually be a possible lead in promoting the company’s products and services.

Additionally, a Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team.

Responsibilities

<ul>
	<li>Constantly answer phone calls to support Agent Image clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as a phone call, email, and chat.</li>
	<li>Can identify issues, needs, and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance the client’s website.</li>
	<li>Setting the client's expectations for a turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Web Consultant Team Lead.</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service is driven.</li>
	<li>Understands and follows company processes and policies.</li>
</ul>

This test unit measures the ability to listen, understand, and follow a set of spoken instructions and remember the important details for implementation

Hiring employees that can accurately follow steps and processes dictated verbally ensures two things--same output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Verbal)

Web Consultant | Technical Support Representative

<ul>
	<li>Project coordination, task management, and status monitoring to ensure efficiency and quality of marketing program delivery.</li>
	<li>Active day-to-day management of various tech collaboration platforms such as Asana, Monday, Airtable, Gainsight, Reachdesk, Wistia, etc.</li>
	<li>Create and lead weekly reviews and progress check-ins with internal and external stakeholders.</li>
	<li>Prepare marketing activity reports and metrics for measuring program success.</li>
	<li>Support planning and allocation of resources towards strategic marketing program priorities and impact.</li>
	<li>Facilitate communications between internal team members to resolve bottlenecks and drive forward momentum.</li>
</ul>

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