Area of Responsibility

Participates in every aspect of the implementation from analyzing the customer’s business requirements to configuring the Microsoft Dynamics application to meet the customer’s needs.
Collaborates with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current business processes.
Provides in-depth knowledge of the Microsoft Dynamics application and evaluates the customer’s business processes against the standard Microsoft Dynamics functionality.
Demonstrates experience in use of the prescribed Microsoft Dynamics implementation methodology, Sure Step; understands the key activities and deliverables for the client engagement and internal projects.
Documenting the business requirements which express what actions a solution must take and what outcome is expected.
Configuring and customizing the Microsoft Dynamics application to achieve the customer’s business requirements.
Facilitates the customer’s decision-making process and develops the functional design document that will drive the development process (if modifications/customizations are required, either to processes or to the Microsoft Dynamics application.)
Conducting acceptance testing and training customer resources to successfully use and maintain the Microsoft Dynamics application.

Typical Activities

Design

Create development design specifications.
Create design documents for customer understanding and acceptance.
Present documentation and application design to customer.
System configurations
Conduct feature testing of standard and independent software vendor (ISV) solution functionality.
Assist in the identification and creation of process test scenarios.

Development

Agile Preparation

Provide input to the creation of Solution Backlog and high-level estimation process.
Release Planning

Agile Execution

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