Auraland Group of Companies has operation and ownership of several companies involving Mining, Swine Farming, LDPE Manufacturing, Logistics, Real Estate and soon, Hospitality mainly in Southern Philippines (Davao Region). The first companies was established in 1980's and has diversified since then. The group has remained 100% family-owned and run and operated by it's owners thus creating a personal approach in it's management core.

By profession and putting into practice it's Core Values, the company was able to meet and surpass it's initial goals of expansion and growth.

Auraland Group of Companies

Coordinate and maintain records of all fiscal documents with appropriate support materials

Update and maintain organization files including but not limited to audit, tax, legal, and regulatory documents

Serves as back up for Vendor Invoice processing;

Direct Invoices in AP Workflow system for processing and follow up on payment inquiries submitted to finance department email account (to follow)

Maintain vendor and customer files and new vendor set up in Quickbooks

Input sensitive accounting data into the accounting system with speed and accuracy

Maintain the General Ledger subsidiary journals including cash receipts and cash disbursements, ensuring accuracy and keeping Controller apprised of any problems.

Coordinate with AP/AR Team for weekly Check Run

Support day-to-day operations relating to Banking activities and fund transfers

Maintain relationships with financial institutions, specifically banks

Perform electronic payment processing of domestic and international transactions, including ACH and wire transactions;

Ensure payments received and check deposits are timely recorded and properly coded.

Ensure field office request for Fund wire transfers and inter-bank transfers are properly and timely recorded

Serves as back-up for Payroll and Cash Manager

Prepare Daily and Weekly Cash report; deposits cash and checks received in the central office.

Maintain and distribute petty cash and serve as primary custodian for the central office

Assisting in the preparation of budgets

Managing records and receipts

Reconciling daily, monthly and yearly transactions

Preparing Financial Reports and maintains its accuracy

Developing an in-depth knowledge of organisational products and process

Providing customer service to clients (when necessary)

Resolve financial disputes raised by the customer service and sales teams (when necessary)

Being a key point of contact for other departments on financial and accounting matters

Supporting the executives with projects and tasks when required

Finance Head

PPC Asia Corporation is the leading distributor of world-renowned and top-of-the-line automotive products in the Philippines. Owing to the performance and quality of the products, it maintains a dominant position across different segments from tires, lubricants, batteries, and rims and also made possible through extensive sourcing, distribution, and marketing capabilities.

PPC Asia Corporation

Position Summary:

• Provides leadership to the sales team.

• Motivates and encourages the sales team to ensure quotas are met.

• Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets

Essential Duties:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

• Meeting planned sales goals.

• Setting individual sales targets with the sales team.

• Tracking sales goals and reporting results as necessary.

• Overseeing the activities and performance of the sales team.

• Lead generation.

• The ongoing training of your salespeople.

• Developing your sales team through motivation, counseling, and product knowledge education.

• Promoting the organization and products.

• Understand our ideal customers and how they relate to our products.

Area Sales Manager – Mindanao

Aboitiz Construction, Inc. is one of the most reliable and respected industrial contractors in the Philippines. It is one of the few Philippine contractors with a very wide range of experience in major engineering & construction projects. We are capable of doing work from conceptualization to execution and commissioning, from earth moving to marine structures, from petrochemical to word-class resort, from warehouses to office buildings and more.

It has a regular workforce of over 500 engineers, technicians and administrative professionals supported by a ready pool of over 5,000 skilled personnel. Workforce is continuously built through partnership with the Technical Education and Skills Development Authority (TESDA), schools and skills training centers, as well as various barangays through mobile skills training. This partnership has become our ultimate and immediate source of skilled manpower for various projects nationwide.

Aboitiz Construction, Inc. has distinguished itself as a responsive and flexible organization with the capacity to handle markets requiring a specialized and broad technological base. Aboitiz Construction, Inc. is a registered triple “AAA” General Contractor with the Philippines Contractors Accreditation Board.

Aboitiz Construction, Inc. strength lies in its solid financial condition, its highly disciplined, trained and experiences employees and up-to-date design technology. The long list of awards is testimony to its objective —

“To be the Contractor of choice by completing projects on time, on budget, safely and within specifications.”

Aboitiz Construction, Inc.

Job Summary

The Water Treatment Plant Maintenance Manager is responsible for overseeing the maintenance of water treatment plants in compliance with Philippine water quality and safety standards. They ensure the uninterrupted supply of clean and safe drinking water to the public and manage a team of technicians.

Responsbilities:

<ul>
	<li>Responsible for plant maintenance including facilities, utilities, to reduce</li>
	<li>downtime and assure peak plant efficiencies.</li>
	<li>Develop and implement a preventive and corrective maintenance program to keep equipment and infrastructure in excellent condition.</li>
	<li>Manage maintenance schedules, including regular inspections, repairs, and equipment upgrades.</li>
	<li>Ensure compliance with safety standards and environmental regulations during maintenance activities.</li>
	<li>Lead, train, and supervise a team of technicians and support staff.</li>
	<li>Foster a culture of safety, teamwork, and continuous improvement within the maintenance department.</li>
	<li>Lead, mentor, engage and develop teams to maximize their contributions including training, coaching and managing performance.</li>
	<li>Develop and manage the maintenance budget, controlling costs and allocating resources efficiently.</li>
	<li>Identify cost saving opportunities while maintaining high quality service.</li>
	<li>Develop and implement emergency response plans to address potential plant failures or water quality issues.</li>
	<li>Coordinate with relevant authorities during emergencies and ensure public</li>
	<li>safety.</li>
	<li>Maintain comprehensive records of plant maintenance activities and equipment performance.</li>
	<li>Prepare and submit reports to the management as required.</li>
</ul>

Water Treatment Plant Facility Manager

Aboitiz Power Corporation (AboitizPower, AP) is a leader in the Philippine Electric Power Industry with a portfolio of assets located across the country. It has several hydroelectric and geothermal assets in its generation portfolio and also has non-renewable power plants located across the country. 
 
This includes:

- Hedcor, Inc.
- Therma Luzon, Inc.
- Therma South, Inc.
- Therma Marine, Inc.
- Therma Mobile, Inc.
- East Asia Utilities Corp. 
- Cebu Private Power Corp. 
- AP Renewables, Inc.

At AboitizPower, we thrive together to drive change for a better world.

We are a PEOPLE-CENTRIC organization who provides growth OPPORTUNITIES on a professional and personal level. We shape a better future as we do purposeful WORK in an ENVIRONMENT that is culture-focused, continuously innovating, and where individual and team contributions aligned to winning with integrity are RECOGNIZED.

When you work at AboitizPower, you become part of an organization that is passionate and committed to advancing business and communities by providing reliable, reasonable, and responsible power to all.

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. Scammers are falsely claiming to be representatives of Aboitiz, offering jobs in exchange for recruitment fees. Aboitiz does not ask for money from our applicants at any point of the job application process.

#POWERyourFuture

Aboitiz Power Generation Group

The OSH Manager is responsible for all Safety and Occupational Health matters covering all facilities/projects of the Hedcor Group. This includes the formulation of plans, strategic execution and implementation of all OSH programs and activities. The incumbent serves as the group’s focal point and chief liaison officer on all OSH matters.

<ul>
	<li>Provides overall management of all programs and initiatives of Hedcor group towards its Occupational Safety and Health activities.</li>
	<li>Leads, improves, and ensures that all corporate OSH systems and activities are aligned with the directives and initiatives of AboitizPower, if found applicable in the current set-up.</li>
	<li>Ensures the compliance of facilities to legal requirements.</li>
	<li>Represents the company in national level program and policy formulations.</li>
	<li>Establishes the company (and industry) positions as part of the government and industry influencing process.</li>
	<li>Leads OSH and O&amp;M technical studies involving: EIS, HAZOP, HAZID, risk assessments, feasibility and scoping studies, etc.</li>
	<li>Participates in the AP SHEQ Steering Committee in coordinating the efforts of 1AP harmonization of governance, programs and initiatives.</li>
	<li>Leads the identification of OSH challenges and recommends best possible solutions.</li>
	<li>Communicates the OSH Key Performance Indicators (KPI) based on best practices and operating models.</li>
	<li>Leads incident investigations and ensures that all essential elements are well tracked.</li>
	<li>Provides advice to facility focal points in securing OSH related permits.</li>
	<li>Analyzes OSH data and interprets trend of performance.</li>
	<li>Coaches facility focal points in the running of programs and initiatives.</li>
	<li>Maintains a register of follow-up actions and initiatives to address non-conformances based on reports.</li>
	<li>Ensures up-to-date compliance on OSH related statutory compliance of all projects/facilities.</li>
	<li>Leads third party OSH certification activities.</li>
	<li>Leads OSH audits on facilities to ensure compliance to corporate and legal requirements.</li>
	<li>Develops OSH programs and initiatives in anticipation of upcoming corporate and legal requirements.</li>
	<li>Coaches in the competency development of facility focal points.</li>
	<li>Implements and enforces company rules and regulations including national, local and community laws pertaining to Occupational Safety and Health issues that may from time to time be prescribed</li>
</ul>

Other Related Tasks

<ul>
	<li>Evaluates performance of subordinates on a periodic basis to determine performance level and areas for improvement.</li>
	<li>Complies with company policies and procedures, safety rules and practices.</li>
	<li>Ensures that the department conforms to the company’s Integrated Management Systems policies, standards, procedures and guidelines.</li>
	<li>Ensures that the corresponding processes within the controllable functions are delivering their intended outputs.</li>
	<li>Ensures the promotion of customer focus throughout the organization.</li>
	<li>Ensures that the integrity of the quality management system is maintained when changes to the quality management system are planned and implemented.</li>
	<li>Reports any Integrated Management System events/incidents or potential events or other risks to the organization.</li>
	<li>Storing safety equipment, gadgets and other devices to locked storage rooms/ steel cabinets</li>
	<li>Creating contracts with information security clauses in conformance to Information Management Systems Policies and Guidelines.</li>
	<li>Performs other related duties and responsibilities that may be assigned from time to time by immediate superior consistent with the purpose of this role.</li>
</ul>

Occupational Safety and Health Manager

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

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By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

As an Airline Reservations Agent, you will receive calls about inquiries, reservations, and complaints.

<ul>
	<li>Provide the information the customers are asking for.</li>
	<li>Place customer reservations in the computer system.</li>
	<li>Manage customer complaints and resolve as much as possible.</li>
	<li>Identify and escalate issues (if necessary) to supervisors.</li>
	<li>Maintaining customer satisfaction.</li>
</ul>

Airline Reservations | Call Center Agent | Davao

<ul>
	<li>Identifying and investigates user problems</li>
	<li>Field support emails, chat and other communication received from users</li>
	<li>Consult with users to determine steps and procedures taken to identify and resolve the problem</li>
	<li>Guide users through diagnotic and troubleshooting processes</li>
</ul>

Technical Chat Support Representatives | Davao

The company started as the Union Steel Plant Division of Bacnotan Cement Industries, Inc. (Bacnotan), a pioneer in the Philippine Cement Industry. It began commercial operations in 1963 with a galvanizing plant in Poro, La Union for the manufacture of Galvanized Iron (GI) sheets, expanding to Ilang, Davao City in 1968 and to Calamba, Laguna in 1990. In 1993, the steel plant was spun off from Bacnotan as a separate business unit, and incorporated as Bacnotan Steel Corporation, later renamed UNION GALVASTEEL CORPORATION (UGC). The company in 1997 established a modern Continuous Galvanizing Line and Color Coating Line for the manufacture of prepainted galvanized steel coils in Calamba, Laguna.

Today, UGC is the market leader in manufacturing and distribution of prepainted and other galvanized roofing, and of galvanized steel building products such as building system components like steel deckings, c-purlins, door jambs, steel trusses, pre-engineered building structures (PEBS) and insulated panels for commercial, industrial and residential applications. The company has the largest and most diversified distribution network in the industry, with rollforming plants, warehouses and sales offices in strategic locations throughout the country.

The Company’s slogan ‘SA TIBAY AT GANDA PANALO KA!’ speaks of an utmost commitment for product quality and service – that is, making lives better for Filipinos. More than claiming that they are all aesthetically designed for utmost durability, we want our products to be versatile and flexible for various applications. We consider compatibility to environment and climate change; we consider value for money by making products all cost-efficient, by delivering our services on time. We challenge ourselves to always innovate to offer infinite possibilities in the construction industry.
UGC’s bests assets are the human resources; from the production to marketing to support groups, they are all equipped with sharper skills and better knowledge. The company continuously trains its employees to be the best of what they can be: to create and provide solutions. They should always be relevant and valuable, according to the needs and demands of our customers, attuned to the changing times.

We differentiate ourselves by bringing the highest quality possible through our operational excellence. We make sure that the technology we have is the best in class. We lead the pack in adopting global standards by bringing only the finest materials and equipment the world can offer. We are relentless in discovering and exploring proactive improvements. Our facilities are always upgraded and expanded to maximize potentials, to acquire additional functions to create diverse product applications. This is the best technology for us, with sincerest human and personal touch that sets us apart from the rest of the field.

Union Galvasteel Corporation

Job Summary:

<ul>
	<li>Responsible for the sales team and sales volume within Mindanao regions.</li>
	<li>Coordinates with the sales team to identify new business opportunities to meet sales objectives and cultivate good relationships with new and current customers.</li>
</ul>

Job Scope:

<ul>
	<li>Traveling throughout an assigned territory to train and guide company sales officers.</li>
	<li>Maintaining solid working relationships with customers by ensuring that their needs are met and resolving complaints on time.</li>
	<li>Continually meeting or exceeding sales targets by persuading customers within an assigned territory to purchase company products and services.</li>
	<li>Analyzing sales and marketing data to determine the most effective sales and marketing techniques.</li>
	<li>Developing innovative sales strategies to increase sales within an assigned territory.</li>
	<li>Conducting surveys to better understand customer needs.</li>
	<li>Attending trade shows to promote company products and services.</li>
	<li>Ensuring that brand awareness within an assigned territory meets company expectations.</li>
	<li>Motivating Sales Representatives to achieve sales quotas and evaluating their performance based on their ability or inability to achieve sales quotas.</li>
	<li>Monitoring competitors’ sales activity within an assigned territory.</li>
</ul>

Solar Territory Sales Manager

Real Estate Territory Sales Manager

Tradewings is a dynamic company, promoting enterprising and innovative travel products and services for its extensive local client base. Formed in 1996, Tradewings has grown into one of the leading independent wholesalers of global travel related products in the Philippines, serving the needs of local independent travel agencies with our reliable supplier network that offers a selection of international hotel accommodations and land arrangements at highly competitive prices.

The company started as a small tour operator to Europe &amp; the Mediterranean. As business flourished through the years, additional destinations were offered such as USA, Canada, Australia, New Zealand, Africa, India, China, Korea and other exotic destinations. Now we cater to your travel needs for almost every corner in the world as we continue to forge strong business links with our international suppliers to integrate our company’s promise of quality, affordability and flexibility.

Tradewings Tours and Travel Corp.

<ul>
	<li>Conduct sales calls and product updates to travel agents located in Mindanao region</li>
	<li>Establish rapport with the agents and attend to their FIT and Group booking requirements</li>
	<li>Assist the Company in formulating Sales &amp; Marketing strategies</li>
	<li>Assist the Company in other special projects (product update events, special promotions for agents, etc.)</li>
	<li>Assist Operations in handling requirements of the travel agencies</li>
	<li>Conducts market research</li>
	<li>Update the Management and Officers on the trends in the market and industry</li>
	<li>Escort outgoing groups abroad when necessary</li>
	<li>Assist the in-charge for visa processing when necessary</li>
	<li>Conduct/attend monthly meetings with the Sales Team</li>
	<li>Submit sales call plan and report every week to Management and Officers</li>
	<li>Generate quotations for requests from travel agents in the assigned region</li>
	<li>Monitor respective accounts and address client concerns</li>
	<li>Update agent database incl. but not limited to address, e-mail, company logo, birthday, etc.</li>
	<li>Ensure achievement of annual quota given</li>
	<li>Report directly to the Sales Manager</li>
</ul>

Account Executive | Mindanao

Job Purpose:

This job is responsible for generating sales of Solar products through selling activities, promotional visits, customer liaison, and servicing of prospective and existing customers. Conduct product and company presentations to create awareness and eventually sales. Other functions include market identification and development.

Job Scope:

<ul>
	<li>Establish and adhere to an effective selling process (e.g. prospecting, qualifying, pre-approach, approach, demonstration/presentation, handling objections, and closing) to ensure quality sales and consistent performance level.</li>
	<li>Responsible for identifying new markets, potential accounts, and opportunities, keeping himself/herself informed and abreast of developments within assigned areas.</li>
	<li>Gathers data/information or listings of on-going and/or forthcoming projects from reliable institutions in assigned areas and conduct benchmarking.</li>
	<li>Participating in the formulation of strategies, targets and/or budgets of his/her area, and implements approved action plans and programs to ensure quality sales and consistent performance level.</li>
	<li>Conducts estimates and prepares Sales Quotations, Order Placement Forms and other documentation / paper works pertaining to customer account in an orderly manner – legible, complete and in accordance with prescribed pricing level, payment terms, and delivery lead time.</li>
	<li>Monitors all incoming orders, withdrawals and outstanding balances of handled customers.</li>
	<li>Visits regularly or whenever necessary existing dealers/ clients and prospective customers for sales calls, collections, promotions and goodwill.</li>
</ul>

Real Estate Sales Officer

He/ She will be responsible for making sense of any data it collects from different departments to build databases and define data elements, keeping the data structure standard across the organization.

Digital Data and Solutions

<ul>
	<li>Collaborate with team members and internal customers to provide Digital solutions as required by customers. Ensures proper monitoring and documentation.</li>
	<li>Optimize processes in the organization with the latest technologies, and develop innovations that add value to the company.</li>
	<li>Conducts research on the latest software and application technology and trends with the intent to define applicability in the organization.</li>
	<li>Develops prototypes &amp; tools, and proof of concept using the latest technology platforms relevant to business efficiency., if applicable.</li>
	<li>Provides reports, project timeline, improvement plans and provides project updates on a weekly and monthly basis to the IT Digital Supervisor.</li>
	<li>Come up with a product model that will include the following: Data Flow Diagram, algorithms, Data Dictionary, ER diagram, front-end design, and backend design.</li>
	<li>Develop the integration of all data sources and applications using agreed platforms based on customer requirements. Develop a data map that shows employees how they should use and interpret the data</li>
	<li>Serves as project manager for outsourced activities related to digital application development and optimization.</li>
	<li>Ensures project delivery and acceptance within projected timelines including turnover of completed digital applications.</li>
	<li>Administer, organize and maintain all data sources in the organization.(Data Warehouse/Data Lake)</li>
	<li>Disseminates information related to teams on new technologies relevant to the organization</li>
	<li>Manages 3rd party contracts and ensures conformance to agreements.</li>
	<li>Coordinates/Manages/executes tasks related to the EA directives with AP related to digitalization.</li>
</ul>

Data Specialist | For Davao City

Job Purpose:

This job is responsible for generating sales of Solar products through selling activities, promotional visits, customer liaison, and servicing of prospective and existing customers. Conduct product and company presentations to create awareness and eventually sales. Other functions include market identification and development.

Job Scope:

<ul>
	<li>Establish and adhere to an effective selling process (e.g. prospecting, qualifying, pre-approach, approach, demonstration/presentation, handling objections, and closing) to ensure quality sales and consistent performance level.</li>
	<li>Responsible for identifying new markets, potential accounts, and opportunities, keeping himself/herself informed and abreast of developments within assigned areas.</li>
	<li>Gathers data/information or listings of ongoing and/or forthcoming projects from reliable institutions in assigned areas and conducts benchmarking.</li>
	<li>Participating in the formulation of strategies, targets, and/or budgets of his/her area, and implementing approved action plans and programs to ensure quality sales and consistent performance level.</li>
	<li>Conducts solar estimates and prepares Sales Quotations, Order Placement Forms, and other documentation/paperwork pertaining to customer accounts in an orderly manner – legible, complete, and in accordance with prescribed pricing level, payment terms, and delivery lead time.</li>
	<li>Monitors all incoming orders, withdrawals, and outstanding balances of handled customers.</li>
	<li>Visits regularly or whenever necessary existing dealers/ clients and prospective customers for sales calls, collections, promotions, and goodwill.</li>
</ul>

Solar Sales Officer

He/ She will be responsible for leading and supporting the development and implementation of digital solutions aligning to the organization’s business objectives and drive digital transformation initiatives. He/She will also be ensuring that the organization is leveraging digital technologies to improve operational efficiency and drive business success

Digital Data and Solutions

<ul>
	<li>Oversee the development and implementation of digital solutions: This involves managing teams of designers, developers, and other specialists; may it be an outsource provider, to create and implement innovative digital solutions that meet the needs of the organization.</li>
	<li>Developing digital strategies: The supervisor is responsible for coordinating with the IT manager in developing a clear and comprehensive digital strategy, which outlines the organization's goals and objectives, as well as the tactics and technologies that will be used to achieve them.</li>
	<li>Managing projects: The supervisor is responsible for managing multiple projects, ensuring that each one stays on track, meets quality standards, and is delivered on time and within budget.</li>
	<li>Collaborating with cross-functional teams: The supervisor must work closely with teams across the organization, including marketing, sales, product development, and customer service, to ensure that digital solutions are aligned with overall business goals and objectives.</li>
	<li>Staying up-to-date with industry developments: The supervisor must stay informed about emerging technologies, trends, and best practices in the digital solutions industry, and be able to make recommendations for how the organization can leverage these advancements.</li>
</ul>

Budget management

<ul>
	<li>Manage the budget for digital solutions projects and initiatives, ensuring that resources are allocated effectively to achieve the desired outcomes.</li>
</ul>

Mentoring and coaching team members

<ul>
	<li>Provides guidance, support, and feedback to team members, helping them to develop their skills and advance their careers.</li>
</ul>

Solutions Administration

<ul>
	<li>Administer the overall Digital Solutions hosted on the Cloud or on-prem.</li>
</ul>

Communication

<ul>
	<li>Provides reports, project timeline, improvement plans and provides project updates on a weekly and monthly basis to the IT Manager.</li>
</ul>

IT Digital Solutions Supervisor | For Davao City

Will be responsible for providing support to effectively establish and implement the group’s programs on Branding and Reputation, stakeholder engagement, both external and internal.

<ul>
	<li>Assists the Corporate Communications Group in the implementation of the integrated Corporate Communications Program.</li>
	<li>Produces multimedia content for social media, external and internal communications, and other design needs.</li>
	<li>Provides creative executions for communication materials including static and video materials</li>
	<li>Stay up-to-date with design trends, software, and tools to continually enhance design</li>
	<li>Helps in maintaining active and integrative digital media channels that support the thrusts of the Corporate Communications Program; and updates them regularly.</li>
	<li>Develops print materials that support the Corporate Communications Program. (i.e. letterheads, calendars, brochures and annual reports.)</li>
	<li>Creates awareness, preference and decision to patronize renewable energy.</li>
</ul>

Multimedia Specialist | For Davao City, Davao del Sur

YourBookkeepersOnline (YBO) is an Australian Outsourced Service Provider to Accounting Firms and their business clients. With origins as a start-up, we are now part of a global accounting brand, but have kept our fun, close-knit and inclusive culture intact. Our first Delivery Office was set up in Davao, and the Manila Office opened in February 2017. Being a new and growing organization, we are looking for people who can share our vision, embrace our culture and take the journey with us. We work collaboratively in an open environment and everyone has direct access to any member of the team, including management. We have designed a viable and effective training program that can offer accountants a career that is at par with their Australian counterpart. We are big on work-life balance and discourage working overtime. We do not promise the moon and the stars, but if you decide that we are a match to your goals, then we will invest in you. Get to know us more. Apply today and see where it takes you.

YourBookkeepersOnline (YBO)

Responsibilities:

<ul>
	<li>Providing remote technical support and assistance to end-users, resolving hardware, software, and network-related issues promptly and effectively</li>
	<li>Troubleshoot and resolve IT problems, identifying root causes, and/or escalating to supplier or partner organisations as required, to minimise downtime and disruptions</li>
	<li>Remotely install, configure, and maintain computer systems, mobile devices, software, printers, and peripherals to ensure optimal performance and security</li>
	<li>Managing system user accounts and access permissions, ensuring data security and compliance with company policies</li>
	<li>Log, manage and respond to IT support tickets and inquiries via various channels, such as email, phone, or ticketing systems, and documenting solutions and resolutions</li>
	<li>Providing training and guidance to end-users on IT tools, applications, and best practices to enhance their productivity and technical proficiency</li>
	<li>Monitoring and maintaining IT inventory, including hardware and software licenses, and assisting with procurement as needed</li>
	<li>Collaborating with the IT team to implement IT projects, upgrades, and system improvements, contributing to the overall efficiency of IT operations</li>
	<li>Staying updated with the latest technology trends and advancements in IT support, continuously enhancing technical skills and knowledge</li>
</ul>

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