Klik Digital Sinergi  is principal application product. KDIGITAL has products for the SMB and retail markets running on top of the cloud system. KDIGITAL provides Digital Transformation Solutions and Services for our Client and Partners. KDIGITAL solution and services ranged from ideation and design to managed services

Klik Digital Sinergi

<ol>
	<li>Manage all request ticket</li>
	<li>Sharing knowledge to handover daily operation tasks</li>
	<li>Providing data for audit for tower scope</li>
	<li>Semi-annually preventive maintenance</li>
	<li>Technology roadmap and update (Development Roadmap)</li>
	<li>Performance management</li>
	<li>Software fixing (Fixing error because of system fault or system defective)</li>
	<li>Resolving problem</li>
	<li>Problem root cause analysis</li>
	<li>Perform software fixing and update relate to application to prevent incident or services crash</li>
	<li>Coordinate with L1 or L2 support relate to upgrade plan</li>
	<li>Implement upgrade activity based on MOP and ensure IT service stability</li>
	<li>Do post implementation review for any error happened</li>
	<li>Perform regular maintenance to prevent service crash or incident relate to application</li>
	<li>Update software or firmware or patch if needed based on principal recommendation</li>
	<li>Manage capacity and system readiness relate to application</li>
	<li>Perform improvements based on preventive maintenance</li>
	<li>Manage unknown recurring incident or issue related to application and perform root cause analysis to identify RCA within SLA</li>
	<li>Communicate with stakeholder through email, phone or media chat (Whatsapp, Telegram) or more information needed</li>
	<li>Perform periodic technology update and performance review regarding system performance relate to application</li>
	<li>Perform deep analysis if any degraded performance happened</li>
	<li>Escalate any problem to Principal team for any findings during performance assessment activity</li>
	<li>Regular technology update and knowledge sharing session relate application</li>
	<li>Implement monitor and alert to improve observability based on service defined characteristics.</li>
	<li>Managing service reliability on daily operation and deliver process with safer deployment flow and high observability monitoring.</li>
	<li>Documenting crucial operation activity and service documentation as knowledge base.</li>
	<li>Proactively log a request, incident, and problem occurred on managed service as ticket and manage in ticketing system.</li>
</ol>

Support Engineer L3

﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿﻿PT Trimegah Sekuritas Indonesia Tbk (the Company) was established on May 9, 1990 under the name PT Trimulya Securindolestari based on Deed No. 64 dated May 9, 1990, which subsequently changed to PT Trimegah Securindolestari on May 28, 1990 based on Deed No. 227 dated May 28, 1990. The deeds were made before Rachmat Santoso, S.H., Notary in Jakarta, and have been announced in State Gazette of the Republic of Indonesia No. 80 dated October 5, 1990, Supplement No. 3832. The Company earned Broker-Dealer License and Underwriting License from Bapepam & LK (now the Financial Services Authority) in 1992 and 1993.

On October 12, 1999, the Company changed its name to PT Trimegah Securities Tbk based on Deed No. 17 dated October 12, 1999 made before Fathiah Helmi, S.H., Notaris in Jakarta and have been announced in State Gazette of the Republic of Indonesia No. 90 dated February 1, 2000, Supplement No. 522, and on January 31, 2000 the Company listed its shares on the Jakarta Stock Exchange (now the Indonesia Stock Exchange) with the stock code “TRIM”.

On January 31, 2011, PT Trimegah Asset Management, subsidiary of the Company, earned its business license as Investment Management Company. PT Trimegah Asset Management provides a variety of equity, balanced, fixed income and money market funds tailored to the needs of corporate clients, financial institutions and pension funds.

To comply with the Financial Services Authority Regulation No. 20/POJK.04/2016 on the Licensing of Securities Companies that Undertake Business Activities as Underwriters and Broker-Dealers, effective as of July 29, 2016, the Company changed its name to PT Trimegah Sekuritas Indonesia Tbk based on Deed No. 70 dated June 20, 2016 made before Fathiah Helmi, S.H., Notary in Jakarta.

Equity Trading Division provides equity sales service in primary market and equity brokerage service in secondary market for retail and institutional clients. Fixed Income Trading Division provides fixed income securities sales service in primary market and fixed income securities brokerage service in secondary market such as Government Bonds, corporate bonds, Retail Government Bond, Retail Savings Bond, Retail Sharia Government Bond, and Savings Sharia Government Bond. Investment Banking Division provides equity and fixed income securities underwriting service as well as financial advisory service, including merger & acquisition, divestment, valuation, due diligence, corporate restructuring and financing and arranger.

Starting April 2014, the Company also conducts activity as Mutual Fund Selling Agent for retail clients. To complete the services, the Company also provides online transaction facility for retail clients to invest in equity and mutual funds.

On December 6, 2017, the Company earned Approval for Other Business Activity as Arranger, and Approval for Other Business Activity as Financial Advisor on September 21, 2018.

PT Trimegah Sekuritas Indonesia Tbk is Securities Company Member of the Indonesia Stock Exchange. PT Trimegah Sekuritas Indonesia Tbk and PT Trimegah Asset Management are licensed, registered and supervised by the Financial Services Authority.

Mission
Educate and create wealth for the community through unique and professional investment experience

Vision
Be most preferred destination for financial services in the region

Core Values
 Integrity - Zero-tolerance policy for issues of integrity
Client-First - Consistent mindset to prioritize clients need over our own
Excellence - Commitment to delivering the highest quality product in all we do
Fairness - Give credit where it is due, own up to mistakes, think of others
Creativity - Creativity creates advantage; have courage to speak out

Trimegah Sekuritas Indonesia

<ul>
	<li>Provide advanced technical support to development teams on issues arising in Java, JavaScript, PHP, PostgreSQL and MSSQL based applications and services.</li>
	<li>Analyze logs, metrics and system configurations to identify root causes of issues.</li>
	<li>Reproduce issues and develop steps for effective resolution.</li>
	<li>Collaborate with Helpdesk, Infra, Devops and QA Teams on issues that occur.</li>
	<li>Collaborate with development teams to implement fixes and solutions.</li>
	<li>Create and maintain documentation on common issues, solutions and best practices.</li>
	<li>Develop and deploy tools and scripts to monitor system health and automate support tasks.</li>
	<li>Participate in release and deployment processes to ensure system stability and performance.</li>
	<li>Contribute to the identification and implementation of improvements to systems and development processes.</li>
	<li>Stay abreast of the latest technologies relevant to the company’s technology stack.</li>
</ul>

Developer Support Engineer  6 Months Contract

Founded in 2015, Mamikos started by introducing a matching platform then our service has evolved to a full-stack property management equipped with property management technology to ensure a seamless experience for both tenants and property owners. Our mission is to make a better standard of kos (property tech) industry for both kos owners & tenants.

We have helped millions of people to find their “home” away from home while pursuing their dreams to study or work. In 2022, we have achieved 7 million monthly active users and >200,000 listed properties in our platform that makes us the no. 1 property tech company in Indonesia.

We imagine ourselves as a door for people to achieve their dreams. We are creating a welcoming and inclusive environment that provides opportunities for everyone to succeed and achieve their dream through hard work and determination. We're dedicated to opening up every possibility for our team members to achieve their dreams.

We are Mamikos, we open the door to every dream.

Join our awesome Mamiteam and visit our website www.mamikos.com/career
And also keep up with our exciting journey:
Instagram: www.instagram.com/@insidemamikos
Medium: www.medium.com/@insidemamikos 

Mamikos

<ul>
	<li>Memberikan pelayanan kepada pelanggan terkait pertanyaan layanan, menjawab pertanyaan dari pelanggan mengenai produk dan layanan, memberikan edukasi tentang produk, alur dan sistem , serta memberikan pelayanan yang tepat, cepat, dan efektif.</li>
	<li>Menangani keluhan terkait isu teknis layanan, kendala operasi, dan kendala komunikasi antara pelanggan dan mitra, serta berkoordinasi dengan tim Operations untuk penyelesaian keluhan secara cepat dan efektif sesuai SOP.</li>
	<li>Menerima dan memverifikasi permintaan layanan dari pelanggan, mengelola layanan dan meneruskan informasi ke tim operations, mengelola proses pengembalian dana, mengelola pencatatan tagihan dan melakukan penagihan, memonitor agar layanan diberikan sesuai dengan permintaan dan kebutuhan pelanggan.</li>
	<li>Menyiapkan reporting yang sesuai standar.</li>
</ul>

Customer Support

ATI Business Group is a Global Business Process Management, Technology and Services Company.  Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers.  Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one.  Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+  independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication.  For further information on what makes ATI different, please log on to http://atibusinessgroup.com

ATI Business Group

<ul>
	<li>Conduct tracking, follow-up, collection, and reconciliation of transactions.</li>
	<li>Proactively contact suppliers as needed to ensure payment of outstanding invoices and enable swift payment</li>
	<li>Review account payable requests on a daily basis by comparing the information needed and submitted by agents</li>
	<li>Fixing the sale/refund billing discrepancy and ensuring all invoiced correct.</li>
	<li>Ensure all supplier invoices are received on time to meet our payment schedules</li>
	<li>Carefully follow instructions and pre-established guidelines to perform assigned tasks</li>
	<li>Ensure that all work is processed according to the team’s minimum standard.</li>
	<li>Report any issues or system limitations to the direct supervisor</li>
	<li>Match all invoices to the corresponding order and purchase order</li>
	<li>Ensure correct and complete setup of new suppliers in our Purchasing system (Lookout) and Accounting system (Xero)</li>
	<li>Submit costings or segments in our client's system (Tramada)</li>
</ul>

Finance Support

PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.

PT Metrodata Electronics, Tbk

<ul>
	<li>Create and provide high solutions for user.</li>
	<li>Identify and gather business requirement</li>
	<li>Adhere to project documentation standard</li>
	<li>Conduct post implementation review to support and assisting users in any issues related to the software</li>
</ul>

Application Support

Renos is an end-to-end online marketplace that specialized in home and living products. We aim to bridge direct connections between manufacturers, service providers, and homeowners with AI technology and industry-led operation quality. This enables buyers to conveniently choose products, compare prices, access special deals, and try out samples before putting the right items in shopping carts at our one-stop service platform.

Renos.id

<ol>
	<li>Provide general support to customers &amp; troubleshoot problems.</li>
	<li>Resolve conflicts or disagreements between sellers and buyers, and investigate the disputes and gather relevant evidence.</li>
	<li>Document all interactions with customers in the Call Center Database (Customer Relationship Management), for further use if necessary.</li>
	<li>Follow up on complaints/input and act as a liaison for complaints/input submitted by customers for follow-up (either directly on the spot or escalated to the relevant unit).</li>
	<li>Maintain and improve service quality by following guidelines to meet the quality standards contained in the Standard Operating Procedures.</li>
	<li>Form and create sustainable relationships with customers.</li>
	<li>Analyze customer experience reports and insights and come up with improvement suggestions and initiatives.</li>
</ol>

Secure Parking adalah perusahaan jasa perparkiran yang telah hadir di Indonesia sejak Oktober 1992, dimana diawali dengan mendapatkan kepercayaan untuk mengelola sebidang lahan berupa tanah kosong di sebuah area di Jakarta Pusat.

Berbicara mengenai bisnis perparkiran saat itu, sangatlah identik dengan kehidupan yang keras, premanisme, pelayanan yang minim dan tanpa akuntabilitas yang jelas. Untuk itu Secure Parking hadir di Indonesia dengan tekad ingin menciptakan bisnis perparkiran menjadi sektor usaha yang dikelola dengan profesional yang memiliki kualitas sumber daya manusia yang profesional, mempergunakan teknologi yang selalu disesuaikan dengan perkembangan jaman, pertanggungjawaban keuangan yang transparan dan mengedepankan pelayanan yang prima terhadap pengguna jasa
Secure Parking.

Sampai saat ini, Secure Parking telah mendapatkan kepercayaan untuk mengelola lebih dari 1300 lokasi yang tersebar di seluruh kota di Indonesia dengan total lebih dari 1.000.000.000 marka parkir dan mempekerjakan lebih dari 11.000 tenaga kerja yang terlatih dan terampil.

Untuk mewujudkan komitmen kerja nyata kami kepada masyarakat luas di tanah air, Secure Parking selalu melakukan survey secara regular untuk memastikan kepuasan dari seluruh pengguna jasa Secure Parking. Sehingga apabila ada hal-hal yang perlu ditingkatkan maka Secure Parking akan senantiasa memperbaikinya demi terwujudnya kepuasan pengguna jasa Secure Parking.

Secure Parking

<ul>
	<li>Survey ke lokasi-lokasi utk kebutuhan jaringan kabel data dan komputerisasi</li>
	<li>Membuat, mengajukan topologi network dan kebutuhan komputerisasi</li>
	<li>Mengawasi pekerjaan jaringan kabel dan instalasi jaringan peralatan komputerisasi</li>
	<li>Troubleshooting jaringan komputerisasi</li>
	<li>Support masalah jaringan kabel data langsung ke lokasi dalam kota atau luar kota</li>
	<li>Menyiapkan / melengkapi dokumentasi yang di perlukan</li>
</ul>

IT Network Support dan Site Support

PCS Indonesia is a company engaged in financial technology products and services. We provide payment solutions with the latest technology and in accordance with the development of the world.

PCS Group

Sebagai Front-End Product Support Engineer, Anda akan bertanggung jawab dalam menangani isu teknis yang muncul pada produk yang sudah live di production. Untuk detail pekerjaan antara lain:

<ul>
	<li>Menangani &amp; menganalisis bug atau error di produk live dengan prioritas tinggi.</li>
	<li>Bekerja sama dengan tim backend dan support untuk menyelesaikan isu operasional.</li>
	<li>Mengembangkan dan memelihara tools internal untuk monitoring dan debugging aplikasi.</li>
	<li>Mengoptimalkan performa UI/UX agar aplikasi berjalan lebih lancar di production.</li>
	<li>Membantu pengembangan fitur baru saat tidak ada isu kritis yang perlu ditangani.</li>
	<li>Memonitor &amp; merespons error logs untuk mencegah masalah lebih besar di masa depan.</li>
	<li>Berkoordinasi dengan tim QA &amp; Customer Support untuk memahami dan mereplikasi masalah pengguna.</li>
</ul>

Frontend Developer Product Support

Role of Purposes: 
Agent Support Specialist is a position within ATI Business Group to support one of our biggest clients based in Australia. This Position will report directly to the Team Leader or Senior Team Leader to that account. In general, this role will be responsible for Assisting Agents globally to manage Land or Air Booking.

Responsibilities:

<ul>
	<li>To resolve agent issues related to Land or Air booking as first resolution through chat, phone or email.</li>
	<li>Assisting suppliers via phone lines or email.</li>
	<li>To manage the inquiry in a timely manner.</li>
	<li>Support to escalate the higher inquiries to the respective key person</li>
</ul>

Be Part of ATI Journey: 
Our aim at ATI Business Group in working with our Clients is to support their continued growth by providing cost-effective technology and talented &amp; scalable people resources on demand. ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 we now have over 1300 employees providing services to our clients across the globe.

Agent Support Specialist

PT Midas Daya Teknologi is an IT Consulting, Product and Services company. Our area of business varies in providing expert Consulting Services, Professional Services, Application Development, Infrastructure Management, Big Data Solutions, Project management and Core Banking Transformation.
Started by professionals who have deep experience in core banking transformation, development, enterprise architecture, infrastructure design and management, big data solutions and project management, Midas comprises highly committed professionals who have good expertise specific to Indonesian banking sector.

We are also official partner with ORACLE as we have deep knowledge and experience in implementing Oracle FLEXCUBE core banking (Oracle FLEXCUBE Retail or OFCR, Oracle FLEXCUBE Universal Banking Solution, Oracle FLEXCUBE Direct Banking).

Perks and Benefits:
Employees have been number one since day one. Our founders knew that a unique corporate culture would differentiate us and be as a foundation for our success. If you like wild growth and working wit happy, enthusiastic overachievers, you’ll love Workday. We know that happy employees are engaged employees. In Midas, you will work alongside legends in the industry, the brightest new grads, and everything in between. Our commitment to PT Midas diversity extends beyond our culture and values
into everyday practices, which makes feel like home. PT Midas is growing. 

If you are passionate, fun and live for breakthrough ideas, consider joining our team.
• Competitive salary in market
• Supportive teammates
• Health insurance benefits
• Social Security
• Self-development activities that support careers
• Flexible working hours
• Broaden your knowledge in new technology

PT Midas Daya Teknologi

<ul>
	<li>As IT Application Support you will need to:</li>
	<li>Ensuring the core banking system servers are working optimally.</li>
	<li>Perform analysis, provide recommendations and solutions to user regarding the problems in real time.</li>
	<li>Work together and good coordination with team and vendors to optimize solving the problems.</li>
	<li>Able to apply user logic to the system.</li>
	<li>Responsible for communicating, analyzing, documenting, building, implementing, and maintaining reports based on request from user.</li>
</ul>

IT Application Support

PT. Allvamed Nuvacon Adigana aims to bring better Arthroscopy products and services in Indonesia. Today, patients and surgeons are challenged to achieve high-quality arthroscopy solutions because of insufficient instruments, expensive equipment, and a lack of service satisfaction. The Allvacon brand as a service product aims to make arthroscopic surgery truly accessible to everyone. We are here to facilitate surgeons in providing the highest quality care for patients through innovative and of course cost-effective equipment. By leveraging affiliations with global suppliers, PT. Allvamed Nuvacon Adigana strives to provide genuine value to patients with our affordable, comprehensive and best-of-breed services. PT Allvamed Nuvacon Adigana will expand its services throughout Indonesia and beyond. To achieve these goals, we need a passionate, creative and energetic management team to develop this opportunity to be bigger and more widespread. 

Allvacon

Melakukan pendampingan (asistensi) Dokter Spesialis Orthopedi saat tindakan operasi dengan menggunakan alat/produk dari perusahaan

Memberikan edukasi teknis terkait penggunaan produk kepada tenaga medis

Mendukung tim sales dalam meningkatkan penjualan produk, khususnya implant

Menjalin komunikasi yang baik dengan tenaga medis dan pihak rumah sakit untuk membangun hubungan kerja yang profesional dan berkelanjutan

Perawat Technical Support

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Melakukan pekerjaan administratif sesuai dengan kebutuhan perusahaan.</li>
	<li>Berkoordinasi dengan team untuk mencapai tujuan yang ditentukan.</li>
	<li>Memberikan support terkait data yang dibutuhkan.</li>
	<li>Bertanggung jawab atas pekerjaan yang diberikan.</li>
	<li>Memberikan ide- ide baru untuk pekerjaan yang dikerjakan</li>
</ul>

Admin Support Internship

The Bank was established on 27 April 1971 under the name of PT Bank Pasar Pagi Madju. In line with the change in its status from a retail banking to a commercial bank in 1989, the Bank’s name was changed into PT Bank Bintang Manunggal (Bank Bima). This status change had a positive impact on the Bank’s performance and succeeded in attracting Hana Financial Group to take over the majority of the Bank’s shares. The change in the Shareholders was followed by a change in its name into PT Bank Hana.

In 2013, PT Bank Hana took a strategic action by merging with PT Bank KEB Indonesia to create synergies in the banking business. This business activity caused the Bank to change its name to PT Bank KEB Hana Indonesia or known as Bank KEB Hana. However, in 2020, Bank KEB Hana yet again made a brand change to Hana Bank. By these changes, Hana Bank is increasingly ready to strengthen its competitiveness, both in Indonesia and globally, through the consistency of the brands used by the group.
With the presence of its best people, Hana Bank provides an array of products and services designed to meet various customer needs.

Given its global reach and global standard of service, Hana Bank promises its customers to be their True Hearted Financial Partner.

Hana Bank

<ul>
	<li>Menerima menangani masalah terkait aplikasi</li>
	<li>Membuat list down dan mengelola masalah sehari-hari</li>
	<li>Mengidentifikasi dan menganalisis penyebab atas bug/error</li>
	<li>Melakukan pembaruan terkait dengan sequence issues dalam ticketing application sistem</li>
	<li>Membantu user untuk menganalisis masalah</li>
	<li>Melakukan pembaruan terkait issues tracker dan memastikan semua masalah diselesaikan dalam masing-masing SLA</li>
</ul>

IT Production Support

<ul>
	<li>Pendidikan min. S1, semua jurusan. Fresh graduate dipersilahkan melamar</li>
	<li>Menguasai Microsoft Office, terutama Microsoft Excel.</li>
	<li>Menguasai tools pengolahan dan visualisasi data seperti SQL, Power BI, Tableau, Looker Studio, dsb.</li>
	<li>Memiliki pengetahuan administratif yang baik</li>
	<li>Memiliki ketelitian, mampu menganalisa data dengan baik</li>
	<li>Memiliki kemampuan komunikasi yang baik dan mudah untuk beradaptasi di lingkungan baru</li>
</ul>

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Support Engineer L3

Developer Support Engineer 6 Months Contract

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