PT. DANS MULTI PRO sebuah perusahaan Teknologi Informasi (Information Technology), saat ini kami mengkhususkan diri sebagai sebuah perusahaan penyedia solusi layanan TI di semua sektor industri. Solusi layanan TI yang kami hasilkan akan membantu perusahaan dalam menganalisa implikasi bisnis, biaya, dan peraturan yang ada untuk menghasilkan suatu roadmap teknologi yang digunakan oleh perusahaan tersebut.

Pengalaman kami menunjukkan bahwa dengan menyediakan lingkungan kerja yang nyaman dan menantang bagi para pegawai kami, berbagai inovasi akan muncul untuk menghasilkan suatu produk yang berkualitas. Tangan tangan karyawan profesional kami terus menghasilkan inovasi untuk memenuhi kepuasan pelanggan

Selain memiliki tim profesional untuk membantu pelanggan, kami pun membangun aliansi strategis dengan sejumlah partner teknologi nasional, regional, maupun global untuk memperkuat penawaran solusi kami.

Dans Multi Pro

<ul>
	<li>Conduct business and user requirement analysis.</li>
	<li>Investigate, evaluate and report alternative solutions to business needs and recommend the preferred solution.</li>
	<li>Write Functional Specification Doc (FSD), design Database Schema, create flowchart, business process flow diagram, application's UI mockup, design reports and testing scenario.</li>
	<li>Coordinate with business users and programmer team in software development project.</li>
	<li>Communicate with business users, explain the impact of any change and train them in the use of new applications.</li>
	<li>Test applications based on testing scenario.</li>
</ul>

Business Analyst

We are Itsavirus, a software company that develops innovative smart city solutions and leverage over a decade of experience. With a relative small group of people, we work on great projects that have a positive impact all over the world. We embrace open source and like to share knowledge. In everything we do we aim to deliver the best result. We use a combination of Scrum and OKR to achieve operational excellence. Moreover, we aim to have a lot of fun while working as well. When we say we're the best to work with, we mean it. The only thing that is missing, is you.

Itsavirus

Summary

You will work with upper management to define software requirements and take the lead on operational and technical projects. In this role, you should be able to work independently with little supervision. You should have excellent organization and problem-solving skills. If you also have hands-on experience in software development and agile methodologies, we’d like to meet you.

Your goal will be to develop high-quality software that is aligned with user needs and business goals.

What Will You do?

<ul>
	<li>Develop high-quality software design and architecture</li>
	<li>Identify, prioritize and execute tasks in the software development life cycle</li>
	<li>Develop tools and applications by producing clean, efficient code</li>
	<li>Automate tasks through appropriate tools and scripting</li>
	<li>Review and debug code</li>
	<li>Translating business rules into technical implementation</li>
	<li>Perform validation and verification testing</li>
	<li>Collaborate with internal teams and vendors to fix and improve products</li>
	<li>Document development phases and monitor systems</li>
	<li>Ensure software is up-to-date with latest technologies</li>
</ul>

Senior Back End Developer

<ul>
	<li>Implementing systems and maintenance of already existing systems</li>
	<li>Handle problem-solving in systems</li>
	<li>Performing application and database server monitoring</li>
	<li>Support design and develop infrastructure monitoring and reporting tools</li>
	<li>Supporting deployment or roll-out of new applications</li>
	<li>Providing support in the form of procedural documentation</li>
	<li>Testing and evaluating new technologies</li>
</ul>

Application Support L2 / L3

Mobius helps you provide quality, best-in-nation tech talent to support your business. together with you, we turn ideas into digitalized reality. From tech consulting to outsourcing, Mobius helps you reach your tech goals.
Our dedicated and agile-ready professionals are here to support your business's digital journey.

Mobius Digital

We are hiring developers for projects with one of the biggest reputable conglomerates in Indonesia.

With us, you will be exposed to many exciting challenges and opportunities to grow through developing our websites, mobile apps, mobile websites, and applications across our business units.

Programming stack we are looking for: DevOps Engineer

Do reach out to us if you believe you have the relevant skills, looking forward to working together with you!

DevOps Engineer

PT BCA Finance berdiri pada tahun 1981 dengan nama PT Central Sari Metropolitan Leasing Corporation (CSML). Pada awal berdirinya, pemegang saham Perusahaan adalah PT Bank Central Asia dan Japan Leasing Corporation. Saat itu Perusahaan masih memfokuskan usaha pada pembiayaan komersial, seperti pembiayaan mesin-mesin produksi, alat berat dan transportasi.

Selanjutnya pada tahun 2001 PT Central Sari Metropolitan Leasing berubah nama menjadi PT Central Sari Finance (CSF), diikuti dengan perubahan kepemilikan saham, dimana PT Bank Central Asia, Tbk (BCA) menjadi pemegang saham mayoritas, serta perubahan fokus usaha menjadi pembiayaan kendaraan bermotor, khususnya roda empat atau lebih. Terakhir, Sesuai dengan Surat Keputusan Menteri Hukum dan Hak Asasi Manusia Republik Indonesia No.C-08091 HT.01.04.TH.2005, maka per tanggal 28 Maret 2005 PT Central Sari Finance telah berubah nama menjadi PT BCA Finance.

Kini BCA Finance sendiri telah berhasil mencatatkan asset kelolaan sebesar 52 T dengan profit 1,6 T. Dengan misinya untuk menjadi perusahaan terkemuka di industri pembiayaan PT BCA Finance senantiasa melakukan perubahan dan pengembangan model bisnis untuk menjawab tantangan dan kebutuhan zaman dimana hal ini sejalan dengan tag line perusahaan yaitu solusi tepat pembiayaan anda. 

Untuk mencapai hal tersebut PT BCA Finance memiliki nila-nilai perusahaan yang senantiasa diterapkan yaitu FOCUS yang terdiri dari:

First Class Teamwork
Orientation to Quality
Customer Focus
Uncompromise Integrity
Striving for Excellence

Melalui FOCUS ini seluruh karyawan diarahkan untuk memiliki budaya kerja yang sama sehingga tercipta sebuah Tim yang solid dalam menjalankan bisnis.

Untuk SDM sendiri selain penanaman budaya perusahaan BCA Finance juga focus pada pengembangan skill dan karir karyawannya oleh karena itu kebutuhan pejabat di BCA Finance 90% diperoleh dari internal.

PT BCA Finance

<ul>
	<li>Membuat rekonsiliasi AR, UE</li>
	<li>
	Membuat rekonsiliasi Advance Collection (titipan angsuran konsumen)
	</li>
	<li>
	Melakukan pengecekan jurnal gagal karena system dan pembuatan perbaikan jurnal harian
	</li>
	<li>
	Melakukan rekonsiliasi Controlling Account
	</li>
	<li>
	Melakukan pengecekan pengajuan tutup account untuk konsumen lelang yang akan dikreditkan kembali ke BCA Finance
	</li>
</ul>

Non Loan Staff

Indonesia International Institute for Life Sciences (i3L) is a premium life sciences higher education and research institute located in Jakarta, Indonesia. Currently, i3L offers ten undergraduate programs. At the school of life sciences, i3L offers undergraduate programs in Biomedicine, Biotechnology, Food Science and Nutrition, Food Technology and Pharmacy. At i3L School of Business offers undergraduate program International Business Management.

i3L’s vision is to be a leading and globally-connected interdisciplinary institution that impacts society through science and innovation.

In order to realize its vision, i3L strives to leverage national resources to accelerate Indonesia’s competitiveness in the global landscape. With its top-quality faculty, state-of-the-art facilities and global collaborations with academics, industries, communities and governments, i3L focuses on providing a unique, interdisciplinary and integrative learning environment to shape a new generation of leaders and entrepreneurial scientists.

Indonesia International Institute for Life Sciences

<ul>
	<li>Provide administrative support to Vice Rector.</li>
	<li>Schedule and arrange meetings, update appointments and conferences, communicate with relevant parties, and handle queries.</li>
	<li>Remind the Vice Rector of important tasks and deadlines.</li>
	<li>Assist in preparing various documents, papers, reports, presentations, and correspondence.</li>
	<li>Manage database, documentation, and filing systems.</li>
	<li>Provide academic and research support to Vice Rector, including preparing and editing speeches and seminar presentations.</li>
	<li>Other tasks to support Vice Rector and the Department</li>
</ul>

Personal Assistant to Vice Rector

FIFGROUP is an affiliation company of PT. Astra International Tbk which engages in consumer financing. Currently, we serve more than 4 million active customers all across Indonesia. Founded in 1989, FIFGROUP grows excellently over the years. By the end of 2018, FIFGROUP successfully booked total revenue of IDR 9.46 Trillion.  Strengthened with the spirit of TEAM; Teamwork, Excellent, Achieving, and Moving Forward, we continue to expand our business to financial technology and various digital business platforms. We believe, everything we do is dedicated to bring a better life for the community and by doing so, we’ll get closer to our vision to be an admired national industry leader.

FIFGROUP

PT. Astra Welab Digital Arta (AWDA), didirikan pada April 2018, adalah perusahaan ventura bersama antara PT Sedaya Multi Investama yang merupakan anak perusahaan PT Astra International tbk dengan WeLab. AWDA adalah perusahaan fintech (financial technology) yang menggunakan big data dan machine learning untuk memberikan nilai kredit dan persetujuan pinjaman dengan cepat dan berkualitas. AWDA beroperasi di Indonesia berdasarkan Peraturan OJK no 77/POJK.01/2016 tentang layanan pinjam meminjam uang berbasis teknologi informasi.

AWDA berkolaborasi dengan perusahaan teknologi besar, WeLab yang merupakan salah satu perusahaan fintech terbesar di Hong Kong dan Tiongkok. AWDA memiliki cita-cita untuk berkontribusi dalam memperluas literasi dan inklusi keuangan di Indonesia, dengan memberikan kesempatan bagi konsumen di Indonesia untuk mewujudkan mimpinya melalui kredit yang mudah di jangkau. AWDA menjalin kerjasama strategis dengan lembaga keuangan untuk dapat memberikan pinjaman tunai tanpa agunan yang fleksibel kepada pelanggan.

PT. Astra Welab Digital Arta

<ul>
	<li>Berpartisipasi dalam pengembangan sistem dari sisi backend dan aplikasi pinjaman online serta dari sistem pendukung bisnis lainnya.</li>
	<li>Menafsirkan dan menganalisa ketentuan terhadap permintaan pengembangan sistem dari departemen produk dan departemen bisnis internal,</li>
	<li>Menggunakan kode yang sesuai dengan standar SOP dan keamanan perusahaan.</li>
	<li>Mengikuti proses pengembangan SCRUM dengan semua pihak terkait,</li>
	<li>Mendokumentasikan setiap detail terhadap sistem yang dikembangkan oleh Backend secara terstruktur.</li>
</ul>

Backend Developer

What’s it like working at Kitabisa?

About us

Kitabisa is a digital fundraising and donation platform connecting millions of kindness in Indonesia. Initiated in 2013 as a social movement, we continuously grow and collaborate with many companies, government bodies, non-profit organizations, hospitals, and public figures to harness the power of the masses in tackling social issues. Thus far, millions of #orangbaik have joined to scale up the impacts in helping other people in need. Through technology, we strive to build the largest community of people helping and protecting each other.

What we value

In Kitabisa, we are not just working, but working with a purpose. Connecting kindness, scaling it up, and creating direct impacts on other people’s lives make our work feels meaningful. In our day-to-day work, we always hold on to Berani, Berbuat, Baik principles. Berani, we do the rights even if no one is looking, tell the truth, and respect others’ differences. Berbuat, we believe words mean nothing when no action is taken. We call ourselves ‘doers’ as we are biased towards action and value progress over perfection. Baik is the foundation of every act and the work we do. Being kind to ourselves, to the people we work with, and for sure, to the people in need. If you have the same values and would like to create a real difference in other people’s lives, we would love to hear from you.

Kitabisa

<ul>
	<li>Lead the implementation of comprehensive risk management strategies to identify, assess, and mitigate potential risks across operational areas.</li>
	<li>Develop and enforce compliance measures to ensure adherence to regulatory requirements and industry standards.</li>
	<li>Conduct thorough insurance and industry financial analyses to inform strategic decision-making processes.</li>
	<li>Drive insurance product development initiatives, conceptualizing and creating innovative offerings that address evolving customer needs and market demands.</li>
	<li>Collaborate with cross-functional teams to design and launch tailored insurance solutions aligned with strategic objectives and revenue targets.</li>
	<li>Spearhead company-wide strategic and financial planning efforts, including scenario modeling, performance evaluations, and resource allocation.</li>
	<li>Provide strategic guidance and recommendations to senior leadership to navigate complex business challenges and capitalize on growth opportunities.</li>
</ul>

Strategic Planning & Risk Management

OONA Insurance was founded as PT Asuransi Bina Dharma Arta in Jakarta on 12 October 1982. On 1999, PT Asuransi Bina Dharma Arta became public company and rebranded to PT Asuransi Bina Dana Arta Tbk, or also known as ABDA. Since 9 February 2023, ABDA Insurance has rebranded name to OONA Insurance.

OONA focuses on providing protection against any losses or damages, such as Fire, Vehicles, Engineering, Liability, Transportation, Heavy Equipment & Machinery, Health Protection and many more.

With the support of branches spreading all over Indonesia and along with over 400 employees, we are steadily growing and becoming a strong general insurance company and a force to be reckoned with among Insurance providers in Indonesia.


OONA Insurance Indonesia

Motor Vehicle Claim Handler bertanggung jawab dalam mengelola dan memproses klaim yang terkait dengan kecelakaan atau insiden kendaraan bermotor. Peran utama mereka adalah menilai klaim, menyelidiki keadaan seputar kejadian, dan menentukan tingkat cakupan dan tanggung jawab sesuai dengan kebijakan asuransi yang berlaku.

Berikut adalah tanggung jawab utama seorang penangan klaim kendaraan bermotor:

<ul>
	<li>Penilaian Klaim: Meninjau dan mengevaluasi klaim asuransi kendaraan bermotor, memastikan kelengkapan dan keakuratan klaim. Menentukan batas cakupan, jumlah potongan premi, dan syarat-syarat kebijakan yang berlaku untuk setiap klaim.</li>
	<li>Penyelidikan: Menyelidiki keadaan kecelakaan atau insiden kendaraan bermotor dengan mengumpulkan informasi, seperti laporan polisi, keterangan saksi, dan foto. Menilai tanggung jawab dan mengidentifikasi adanya penipuan atau penyajian informasi yang salah.</li>
	<li>Komunikasi: Berinteraksi dengan pemegang polis, penggugat klaim, saksi, dan pihak terkait lainnya untuk mengumpulkan informasi tambahan, menjelaskan proses klaim, dan menjawab pertanyaan. Memberikan pembaruan tentang status klaim dan menjawab permintaan informasi.</li>
	<li>Dokumentasi dan Pencatatan: Menyimpan catatan terperinci tentang semua aktivitas yang berkaitan dengan klaim, termasuk korespondensi, keterangan, dan hasil penyelidikan. Menyiapkan dan mempertahankan laporan dan berkas klaim yang akurat.</li>
	<li>Evaluasi Kerusakan: Menilai tingkat kerusakan kendaraan dan berkoordinasi dengan bengkel perbaikan atau penaksir untuk memperkirakan biaya perbaikan. Menentukan apakah perbaikan layak dan diperlukan, dengan mempertimbangkan syarat-syarat kebijakan dan batas cakupan.</li>
	<li>Negosiasi dan Penyelesaian: Bernegosiasi untuk menyelesaikan klaim dengan penggugat klaim, memastikan kompensasi yang adil dalam batas kebijakan dan hukum yang berlaku. Mempertimbangkan faktor-faktor seperti biaya pengobatan, kerusakan properti, penghasilan yang hilang, dan kerugian lain yang relevan.</li>
	<li>Pencegahan Penipuan: Mengidentifikasi klaim yang berpotensi palsu dengan menganalisis inkonsistensi, melakukan penyelidikan, dan bekerjasama dengan unit atau lembaga anti-penipuan khusus. Melaporkan kegiatan yang diduga merupakan penipuan kepada otoritas yang berwenang.</li>
	<li>Kepatuhan: Mematuhi peraturan industri asuransi, kebijakan perusahaan, dan persyaratan hukum selama proses penanganan klaim. Memastikan bahwa semua tindakan dan keputusan sesuai dengan standar etika.</li>
	<li>Layanan Pelanggan: Memberikan layanan pelanggan yang luar biasa dengan responsif, empatik, dan informatif selama proses klaim. Menanggapi kekhawatiran, memberikan panduan, dan menyelesaikan masalah untuk menjaga kepuasan pelanggan.</li>
</ul>

Claim Handler Kendaraan Bermotor

Who we are:

Quantic is an Information Technology service and product company based in Jakarta, Indonesia and Mumbai, India, founded in 2017. We provide ready-to- use AI based solutions for some of the most common business use cases. We also have a portfolio of world-class products in Wealth Management, Lending & Collections as well as Digital Banking that we implement for your organization.

 

Our Team:

Our team has been in the forefront of technology and dealing with large mission- critical software projects for leading global organizations. Our consulting services bring to the table solid research in Data Science as well as in AI and Machine Learning techniques.

 

Our Value:

We are process-oriented, we follow global best-practices to ensure delivery. We value the robustness of software, and rigorous software engineering.

 

Our Goals:

If your organization is new to data-backed decision support analytics, then we will hold your hand and introduce you to this exciting journey. Our consultants will study your business and advise how you can benefit easily at low cost. We will launch a low-risk pilot project to show quick benefits to your stakeholders and build the organization’s confidence in developing an AI based analytics system for long-term value. We will completely align with your business goals, your processes and policies, and work as an extension of your own team.



Quantyc.ai

<ul>
	<li>Support POC (Proof of Concept) for new applications as well as application enhancements</li>
	<li>Exercise control over a project, enhancement, or maintenance, overseeing the entire process to ensure implementation in UAT and production aligns with the SDLC standards at Bank Danamon</li>
	<li>Determine requirements for an application</li>
	<li>Coordinate processes with all stakeholders involved in the project, enhancement, or maintenance</li>
	<li>Monitor projects, enhancements, and maintenance activities</li>
	<li>Coordinate SIT and UAT testing for project readiness</li>
	<li>Carry out the documentation process including SAM, TSD, RD DDCL, SIT, UAT, ARF, UAM, and other SDLC documents</li>
	<li>Support implementation and application rollout</li>
	<li>Prepare Change Request Forms</li>
</ul>

IT Cyber Project Manager

We are hiring developers for projects with one of the biggest reputable conglomerates in Indonesia.

With us, you will be exposed to many exciting challenges and opportunities to grow through developing our websites, mobile apps, mobile websites, and applications across our business units.

Programming stack we are looking for: QA (Automation)

Do reach out to us if you believe you have the relevant skills, looking forward to working together with you!

QA Automation

ATI Business Group is a Global Business Process Management, Technology and Services Company.  Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers.  Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.

ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one.  Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+  independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.

We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication.  For further information on what makes ATI different, please log on to http://atibusinessgroup.com

ATI Business Group

<ul>
	<li>Responsible for but not limited to preparing data forecasting, service levels, handling times, manpower calculations, and other operational reports.</li>
	<li>Create and maintain hourly, daily, weekly, and monthly forecasts including the arrangement of agent's rosters as part of the manpower planning.</li>
	<li>Conduct regular audits and identify anomalies in individual agents' performance. </li>
	<li>Analyze trends of historical data from the dashboard and support the leadership team in creating reports on account performance reviews and other ad-hoc tasks.</li>
	<li>Provide recommendations and implement improvements in data tracking and reporting. </li>
</ul>

Workforce Management & Reporting Staff

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

Commercial Service Support staff will be responsible for data visualization and system development/ maintenance, with understanding about system development life cycle knowledge.

<ul>
	<li>Managing project between Commercial and IT for the improvement of business</li>
	<li>Managing report to ensure that data from Commercial Services are accurate</li>
	<li>Maintain IT System in Commercial Business</li>
</ul>

Commercial Services Support Staff

Laboratorium Klinik Prodia didirikan pertama kali di Solo, Jawa Tengah, pada tanggal 7 Mei 1973 oleh beberapa orang idealis berlatar belakang pendidikan farmasi. Sejak awal, Drs. Andi Wijaya, MBA, PhD. beserta seluruh pendiri lainnya tetap menjaga komitmen untuk mempersembahkan hasil pemeriksaan terbaik dengan layanan sepenuh hati. Komitmen itulah yang mengantarkan Prodia menjadi Laboratorium Klinik terbaik dan terbesar di Indonesia seperti sekarang ini serta menjadi pusat rujukan nasional.

Mulai tahun 2009, Prodia mengusung tema 'Love for Quality' sebagai inspirasi bagi seluruh karyawan Prodia dalam memberikan layanan kepada pelanggan. 'Love for Quality' merupakan perwujudan upaya perbaikan tanpa henti yang dilandasi rasa cinta demi mempersembahkan layanan berkualitas, karena Prodia percaya bahwa cinta dan Anda pelanggan setia, merupakan suatu kesatuan yang tak terpisahkan.



PT Prodia Widyahusada Tbk. (Prodia)

<ul>
	<li>Coordinate with vendors regarding procedures and provision of competent workforce for contact center services.</li>
	<li>Carry out regular monitoring and evaluation of performance standards and Contact Center service activities in various work sides so that they run according to targets and applicable regulations.</li>
	<li>Responsible for managing non-voice performance and artificial intelligent systems and services on chatboats.</li>
	<li>Manage the handling of requests and complaints related to the Company's contact center products and services in accordance with applicable procedures.</li>
	<li>Coordinating with internal parts of the company to update information products and services that will relate to customers in running the contact center.</li>
</ul>

Contact Centre Assistant Manager

<ul>
	<li>Building and maintaining system security</li>
	<li>Conducting system security testing</li>
	<li>Performing assessments on security products that will be implemented</li>
	<li>Carrying out Proof of Concept (POC)</li>
	<li>Implementing and overseeing a security project</li>
	<li>Assessing the effectiveness of a security system and providing solutions to enhance security against potential cyber attacks</li>
	<li>Understanding networks</li>
	<li>Analyzing and updating data security policies and implementing them</li>
	<li>Investigating network disruptions and halting data leakage attacks</li>
	<li>Communicating with system/app owners regarding the security systems to be implemented</li>
	<li>Providing detailed weekly activity reports</li>
	<li>Capable of implementing applied system security standards</li>
</ul>

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