MAKE YOUR BEST CAREER MOVE YET!

Join one of the fastest growing tech companies in the Philippines. Get to enjoy a fun-filled work culture that empowers you to do your best work!


ABOUT US

Sprout Solutions is a software-as-a-service (SaaS) company that aims to deliver the best automated HR and payroll solutions for the Philippines. We want to help all types of businesses grow with our suite of cloud-based HR and payroll software to streamline and simplify processes.

Here at Sprout, we want people who are driven to make things better than they were before. We desire individuals who are brave and courageous to bring positive change, no matter how small or big it is. We are committed to revolutionize the Philippine economy by building world-class software with the power of local talent.


SPROUT CULTURE

Sprout’s mission is to transform the way HR works in emerging markets. As a company, we want to help the Philippines move forward through technology, doing what we do best. Despite that, we’re proud to say that Sprout has one of the most fun work cultures in the country!

We love getting things done, while also having some fun in between. Be part of an agile startup that is young, energetic, and committed to helping the Philippines move forward.


FUN THINGS WE DO

Weekly fun things:
Being fit and healthy is a top priority at Sprout! Healthy lunch Mondays, Muay Thai Tuesdays and Thursdays, Wellness Wednesdays – these are the things we do every week! We also have sports programs like basketball and badminton, as well as weekly free massage and Zumba sessions for all employees. We’re also proud to have a CEO who’s also a professional Muay Thai fighter – how cool is that?

Sproutings (Sprout Outings):
Here at Sprout we prioritize our employees’ well-being – that’s why we go on trips outside the city twice a year to unwind, relax, and bond together. All of us work hard for most of the year, which is why we love to explore the outdoors and chill out whenever we can!

Monthly gatherings:
To celebrate our company milestones and career achievements, we gather around every month over food and drinks. There’s a different theme every month which brings out talent and creativity in everyone!

--

JOIN US TODAY!

We’re excited to know you and see how you fit with Sprout!

Send in your application and we’ll get back to you soon. :)

Sprout Solutions

<p>Scope</p>

<ul>
	<li>Own the end-to-end customer experience across all channels</li>
	<li>Design and improve customer journeys from onboarding to after-sales support</li>
	<li>Handle customer complaints, escalations, and service recovery processes</li>
	<li>Work closely with operations, sales, and product teams to fix service gaps</li>
	<li>Build customer feedback systems and track satisfaction metrics</li>
	<li>Drive initiatives that improve customer retention and loyalty</li>
	<li>Identify pain points and turn them into process improvements</li>
	<li>Lead customer service or experience teams across regions or units</li>
</ul>

Customer Experience Head

<p>Scope</p>

<ul>
	<li>Lead overall operations across multiple sites, teams, or regions</li>
	<li>Ensure smooth daily execution of business processes and service delivery</li>
	<li>Monitor performance, targets, and operational KPIs closely</li>
	<li>Improve efficiency, reduce costs, and remove process bottlenecks</li>
	<li>Coordinate across departments like finance, HR, sales, and logistics</li>
	<li>Manage workforce planning and capacity across operations</li>
	<li>Handle escalations and ensure operational issues are resolved quickly</li>
	<li>Drive continuous improvement and standardization of processes</li>
</ul>

Kalibrr Job Search

Featured Jobs

Remote Jobs

Hybrid

Fresh Grads

All Jobs

New Jobs

Internship and Junior Level Jobs

High Paying Jobs

IT and Software

Sales and Marketing

Accounting and Finance

Senior Level Jobs

Customer Experience Head

Operations Management Head