FIFGROUP, a subsidiary of PT Astra International Tbk, was established in 1989 and operates in the consumer financing sector. Their primary focus is financing Honda motorcycles through FIFASTRA. Additionally, they offer electronics and furniture financing through SPEKTRA, and multipurpose financing through DANASTRA. AMITRA provides financing for Haji, Umrah, and other Sharia services. FIFGROUP's vision is to become the best financing company in Indonesia, with a mission to deliver superior financial solutions and customer satisfaction.

FIFGROUP

PT Astra Digital Arta, also known as AstraPay is part of Astra International. AstraPay available to support current digital transactions trends for Indonesian people.

AstraPay mobile application provides range of digital transactions supporting daily needs, from electricity bill, BPJS, to health insurance payment.

Enjoy every convenience of digital transaction with AstraPay. Available on Google Play Store http://ap.money/pakaiAP

AstraPay

1. Campaign &amp; Promotion Operation

<ul>
	<li>Execute and monitor marketing campaigns and promotional activities.</li>
	<li>Evaluate campaign performance, prepare reports, and recommend improvements.</li>
</ul>

2. Merchant Operation (especially: SMEs Merchants)

<ul>
	<li>Support merchant acquisition, onboarding, and activation through tailored marketing initiatives such as exclusive campaigns, workshops, or engagement programs.</li>
	<li>Strengthen merchant growth and engagement to ensure a sustainable and active ecosystem.</li>
	<li>Develop merchant segmentation to identify growth opportunities and provide value-added services.</li>
	<li>Monitor and evaluate merchant engagement metrics to ensure continuous improvement.</li>
</ul>

3. Data &amp; Performance Analysis

<ul>
	<li>Collect and analyze data to measure campaign and merchant performance.</li>
	<li>Build reports and visualizations to track key metrics and evaluate performance for operational enhancement.</li>
	<li>Stay updated on best practices in marketing operations and merchant engagement.</li>
</ul>

Marketing Operation & Services Analyst

Bali Connect is a premium cultural tourism startup on a mission: transform how travelers experience Bali through authentic local immersion, not mass tourism.

We offer a carefully curated portfolio of travel packages—from budget-friendly explorations to exclusive signature experiences—targeting international and local travelers who seek meaning beyond sightseeing. We're currently launching our digital platform and scaling operations to serve this growing demand.

We're looking for talent to build something from the ground up: you'll shape customer experiences, develop partnerships with local communities, and help establish a brand that balances premium quality with cultural respect. This is your chance to own real impact in sustainable tourism while working with a passionate, dynamic team.


PT. Astra Dharma Wisesa

<ol>
	<li>Menyusun, menjalankan, dan mengoptimalkan kampanye digital marketing (Google Ads, Facebook, Instagram, TikTok). 
	 </li>
	<li>Mengembangkan dan mengeksekusi konten marketing (copywriting, blog posts, social media content, basic visual materials) berdasarkan ide dari Founder &amp; Tour Operations team untuk authentic storytelling. 
	 </li>
	<li>Membangun branding otentik perusahaan sebagai premium cultural tour provider. 
	 </li>
	<li>Menghasilkan qualified leads sesuai target bulanan dan menjaga efisiensi cost per lead. 
	 </li>
	<li>Berkolaborasi dengan tim Tour Operations untuk memastikan pengalaman pelanggan yang konsisten dan berkualitas.</li>
</ol>

DIGITAL MARKETING & CUSTOMER ACQUISITION SPECIALIST

About Us: 

Founded in 2015, Howel and Co has redefined the art of gifting in Indonesia. As a celebrated TOP BRAND, we specialize in creating premium, bespoke gifts that capture the essence of every occasion. From luxurious bath sets to heartfelt prayer collections and playful children’s gifts, our products are meticulously crafted to ensure quality and uniqueness.

We collaborate with renowned figures and leading corporations to bring your gifting visions to life. At Howel and Co, we believe in turning ordinary moments into extraordinary memories—join the #HowelPeople and discover the power of a perfect gift.

Howel and Co

Job description

About the Role:

We are looking for a dedicated and proactive Customer Service professional to join our team, with a strong focus on supporting peak seasons like Ramadhan and Idul Fitri. As the main point of contact for customers across various platforms, you will handle inquiries, resolve complaints, and process orders to ensure a smooth and positive customer experience. You will work closely with internal teams to address order and shipping issues, playing a key role in maintaining customer satisfaction and loyalty. By delivering timely, accurate information about our products and services, you will represent the face of our company and contribute to its success.

 

Responsibilities:

<ul>
	<li>Respond promptly to customer inquiries across various platforms (e.g., Shopee, Tokopedia, Instagram).</li>
	<li>Handle and resolve customer complaints regarding product issues, returns, and exchanges.</li>
	<li>Manage and track orders to ensure timely delivery and address any order discrepancies.</li>
	<li>Collaborate with the logistics team to address shipping issues and provide updates to customers.</li>
	<li>Maintain accurate records of customer interactions, transactions, comments, and complaints.</li>
	<li>Prepare and submit regular reports on customer interactions, feedback, and issues.</li>
	<li>Monitor and respond to customer reviews and feedback on multiple platforms.</li>
	<li>Provide comprehensive information about products, services, and policies to customers.</li>
	<li>Continuously improve service procedures, policies, and standards based on customer feedback.</li>
</ul>

Customer Service

Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. 

Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. 

 
Vision:

Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement.  
 
 
Culture: 

We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture.  

Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: 

&starf; Willing to Learn: You learn rapidly and eagerly 

&starf; Observant – You listen well and seek to understand before reacting 

&starf; Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures 

&starf; Knowledgeable – You are good at using data, take smart risks and think strategically 

&starf; Excellent – You are reliable, demonstrate strong performance and thirst for excellence 

&starf; Teamwork – You contribute, nurture, and make time to help colleagues 

&starf; Humble – You are quietly confident and openly humble 

&starf; Integrity – You are known for authenticity, transparency, and admit mistakes freely 

&starf; Creative – You are curious, open minded in search of new ideas and suggest better approaches 

&starf; Service – You seek what is best for KST, rather than what is best for yourself or your group 

Passionate about communication, detail-oriented, and fluent in English? 
If so, we want YOU to join our team!

As a Customer Service, you will play a key role in managing mystery shoppers for our global market research company client. This isn’t your typical call center role—you’ll be responsible for assigning mystery shoppers, collecting and labelling survey data (quality check), and ensuring smooth operations via phone and email. If you love interacting with people and keeping things organized, this role is perfect for you!

Ready to take on the challenge? Apply now and be part of an exciting, fast-paced environment!

Job Description:

<ul>
	<li>Quality check online reports &amp; surveys according to set service standards</li>
	<li>Contact registered shoppers / auditors in the Americas / Europe region to allocate evaluations &amp; surveys</li>
	<li>Respond to shopper / auditor email enquiries</li>
	<li>Assist in assigning &amp; calling shoppers / auditors in Americas / Europe region</li>
</ul>

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ol>
	<li>Bertanggung jawab terhadap kepuasan konsumen eksternal melalu﻿i pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh. </li>
	<li>Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.</li>
	<li>Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.</li>
	<li>Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.</li>
	<li>Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan kepuasan konsumen dan pencapaian target SLA.</li>
</ol>

Customer Service Branch Depok

<ul>
	<li>Memahami keseluruhan produk BFI</li>
	<li>Memberikan pelayanan terkait produk BFI kepada calon Customer Walk In</li>
	<li>Menawarkan produk pembiayaan terhadap customer Walk In</li>
	<li>Membantu proses administrasi kebutuhan Customer Walk In terkait pengajuan</li>
</ul>

Customer Service Penempatan Solo

<ul>
	<li>
	Bertanggung jawab terhadap kepuasan konsumen eksternal melalu﻿i pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh.
	</li>
	<li>
	Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.
	</li>
	<li>
	Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.
	</li>
	<li>
	Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.
	</li>
	<li>
	Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku guna memastikan kepuasan konsumen dan pencapaian target SLA.
	</li>
	<li>
	Mengkoordinir karyawan cabang dalam melaksanakan standar pelayanan baik dari segi attitude karyawan di front office maupun dari segi layout front office (kebersihan, kerapihan dan keindahan), guna memastikan tercapainya standar pelayanan di cabang.
	</li>
	<li>
	Melakukan survey exit customer dengan cara interview sesuai dengan standar, prosedur dan target SLA yang telah ditetapkan, sehingga dapat dijadikan sebagai bahan masukan dalam pengembangan strategi retention.
	</li>
</ul>

Customer Service Branch Tangerang

Jendela is a leading apartment rental platform in Indonesia. We connect renter and apartment owner with the help of technology such as: 360 Virtual Tour and Payment processing that able to turn payment into installment up to 12x.

Nowadays We see traffic jam is getting worse everywhere in the city. It would take anywhere around 2-6 hours to commute from home to working/business place EACH DAY. The current solution offered, does not solve the problem properly. not to mention the enactment of new regulations that are very restrictive, such as odd-even rules. And for one to purchase a landed house in the middle of the city, especially for the younger generation, is now nearly impossible. If We see in this point of view, We can see that Apartment living currently provide the best solution available (and will continue to do so in the future). With its location usually strategic to business center and other essential places in town. The completeness of facilities offered on the apartment. No wonder Apartment become the most favorable solution to this problem.

Unfortunately, finding apartment may proved to be a very tough process, especially for the first timer. From the step of browsing and gathering all the information scattered on the web, contacting agent one by one, assessing whether the agent is trustable or not, up to negotiating price, and ultimately the heavy burden one must carry to pay 1 year upfront rental cost would be a big turn off for lots of people try to rent an apartment.

We believe such a pain process, should be eliminated. By putting a higher standard, and helpful advisor to help people find an Apartment suitable for their needs, and budget. We do that by connecting them with the best agent that specialized in that area, also by giving them the touch of technology like Virtual Tour where user able to virtually walk around the apartment unit, and make sure the unit their after is favorable for them. Ultimately We give people the ease to pay by monthly-base instead of heavy upfront payment. This way Jendela360 is not only saves people time, but also solving the problem with the new superior experience!

If you feel thrilled and excited reading the above description. We challenge you to join out boat with goal to revolutionize the archaic, yet lucrative property industry, together with our solid, highly passionate and dedicated team. If you think you're the right person, Let's ride together

Jendela Group

<ul>
	<li>Serve as the primary point of contact for tenants, addressing inquiries, concerns, and requests promptly and professionally.</li>
	<li>Build and maintain positive relationships with tenants, ensuring a high level of satisfaction.</li>
	<li>Resolve tenant issues with empathy and effective problem-solving skills.</li>
	<li>Coordinate with internal teams to address maintenance, billing, or service-related concerns.</li>
	<li>Facilitate smooth communication between tenants and the property management team.</li>
	<li>Provide detailed explanations of property policies, procedures, and updates.</li>
	<li>Handle complaints or disputes with a persuasive and solution-oriented approach.</li>
	<li>Contribute to customer retention strategies by delivering excellent service.</li>
</ul>

Customer Service [Night Shift]

PT Caelora Global Investama adalah perusahaan yang bergerak di bidang jasa non perbankan, berfokus pada pemberian layanan yang inovatif, efisien, dan berorientasi pada kepuasan pelanggan.
Kami hadir untuk menjadi mitra strategis dalam menghadirkan solusi bisnis yang profesional, terpercaya, dan berintegritas tinggi.
Dengan tim yang kompeten serta komitmen terhadap kualitas, PT Caelora Global Investama terus berupaya menciptakan nilai tambah bagi klien dan mitra kerja di berbagai sektor industri.

PT CAELORA GLOBAL INVESTAMA

Kami sedang mencari seorang Customer Relation Officer yang berorientasi pada pelayanan dan mampu membangun hubungan jangka panjang dengan pelanggan. 
Peran ini penting dalam menjaga kepuasan pelanggan, menangani keluhan dengan empati, serta memastikan pengalaman pelanggan yang positif terhadap produk dan layanan kami.

Customer relation

Customer Service Bekasi 5 Cibubur

Perkembangan perbankan syariah yang tumbuh cukup pesat dalam beberapa tahun terakhir menunjukkan minat masyarakat mengenai ekonomi syariah semakin bertambah. Untuk memenuhi kebutuhan nasabah akan layanan syariah, maka PT Bank BCA Syariah  beroperasi dalam rangka mewujudkan Visi dan Misi BCA Syariah, berbagai produk funding, jasa dan pembiayaan telah dikembangkan dan dipasarkan kepada masyarakat. Untuk pengembangan bisnis kedepan yang akan menunjang ekspansi usaha PT Bank BCA Syariah, kami memberikan kesempatan kepada tenaga muda yang berpotensi dan mengembangkan diri untuk berkarir dengan BCA Syariah.

PT. Bank BCA Syariah

Customer Service

<ul>
	<li>Mendukung pemasaran produk (dana, jasa dan produk lainnya) dengan menawarkan alternatif produk yang tepat, sesuai dengan kebutuhan nasabah.</li>
	<li>Memberikan pelayanan yang berkualitas kepada nasabah yang datang ke cabang sesuai dengan ketentuan dan prosedur.</li>
	<li>Menggali kebutuhan nasabah.</li>
	<li>Memberikan informasi/penjelasan yang terkini kepada nasabah/non nasabah.</li>
	<li>Menerima dan memproses permohonan : pembukaan dan penutupan rekening. pemberian/pencabutan fasilitas, perubahan data nasabah dan data rekening, dan layanan jasa bank lainnya.</li>
	<li>Melakukan cross selling produk dan jasa.</li>
	<li>Melayani pertanyaan saldo dan mutasi rekening nasabah yang datang ke cabang.</li>
	<li>Melayani pencetakan transaksi/pengambilan buku Cek/BG, warkat tolakan kliring, rekening koran, dan hal-hal lain yang berhubungan dengan kepentingan nasabah.</li>
	<li>Membuat jurnal manual atas transaksi yang terjadi di Customer Service.</li>
	<li>Menangani dan menindaklanjuti keluhan/pengaduan nasabah.</li>
</ul>

 

Teller

Melayani transaksi operasional Front Office sesuai dengan ketentuan dan prosedur

Memproses transaksi yang diterima berdasarkan ketentuan dan prosedur Bank Syariah

Melakukan penyelesaian atas transaksi Communication Time Out (CTO) atau off line

Mengelola pengadaan uang tunai dalam cash box sesuai dengan limit teller

Melakukan balancing akhir hari Teller sesuai dengan ketentuan prosedur bank

Menyelesaikan selisih yang terjadi pada hari yang sama

Melakukan cross selling produk dan jasa.

Melaksanakan kegiatan operasional front office lainnya sesuai dengan program kerja , ketentuan dan prosedur Bank Syariah

Frontliner Teller dan Customer Service

PT Computrade Technology International (CTI Group) has been focused on distributing and providing IT solution for Indonesian’s enterprises and SMBs since 2003. For more than a decade, we’ve created differences through technology by collaborating with numerous well-known worldwide IT brands. With a strong vision to be the most preferred IT infrastructure provider in the Southeast Asia, together with our dedicated and hardworking team, today, we have become a multinational company with two abroad regional offices located in Malaysia and Philippine.

Supported by hundreds of professionals and skillful digital talents, we’ve been trusted by countless of businesses across industries to help them unleash their business potential by using technology and bring their business to the next level to keep competitive. Today, CTI Group is one of the leading distributors and provider of IT solutions in Indonesia.

CTI Group

<ul>
	<li> </li>
	<li>Develop and execute strategic marketing initiatives for CTI Group subsidiaries.</li>
	<li>Lead and oversee the implementation of integrated marketing communication initiatives.</li>
	<li>Collaborate with principals and relevant vendors to design and deliver impactful marketing activities.</li>
	<li>Plan and monitor budgets to ensure optimal ROI from marketing activities.</li>
	<li>Track, and review team KPIs to drive continuous performance improvement.</li>
</ul>

Marketing Lead

Making dream homes happen since 2015, Dekoruma is a rapidly-growing tech startup aiming to put a stop to the inefficiencies that have long occurred in the Home & Living industry. We believe that everyone is entitled to easy access not only to quality furniture at an affordable price, but also economical home design and its nitty-gritty. Since its establishment, we have launched vertically integrated business units (and even more to come), two of them being interior design services and material supply store.

While interior design services and furniture manufacturers remain abundant, there has yet to be a one-stop platform that actualises the A to Z’s of realizing your dream homes. Dekoruma intends to be the one answer to this demand.

Engage in a workplace surrounded by vibrant energy and youth who does work that matters and improvements that make a difference. We seek to create a working environment that is dynamic, and above all, impactful. In Dekoruma, we work for a cause, not just applause.

Dekoruma

1. Content Research &amp; Planning

<ul>
	<li>Conduct keyword research using SEO tools (e.g., Google Keyword Planner, Ahrefs, SEMrush).</li>
	<li>Identify content opportunities based on search intent, trends, and competitor analysis.</li>
	<li>Create content outlines aligned with SEO strategy and target audience needs.</li>
</ul>

2. Content Creation &amp; Optimization

<ul>
	<li>Write, edit, and optimize articles, blog posts, and landing pages following SEO best practices.</li>
	<li>Ensure content includes proper keyword placement, meta tags, headings, internal linking, and readability.</li>
	<li>Optimize images, URLs, and formatting for SEO and user experience.</li>
</ul>

3. On-Page SEO Execution

<ul>
	<li>Implement metadata (title, meta description) and schema markup as needed.</li>
	<li>Monitor and update existing content to maintain freshness and ranking.</li>
	<li>Collaborate with designers/developers to ensure SEO-friendly page structure.</li>
</ul>

4. Performance Monitoring &amp; Reporting

<ul>
	<li>Track content performance on Google Search Console, Google Analytics, and other SEO tools.</li>
	<li>Report on keyword rankings, clicks, impressions, and engagement metrics.</li>
	<li>Provide recommendations to improve content visibility and conversion rates.</li>
</ul>

5. Collaboration &amp; Workflow

<ul>
	<li>Work closely with the SEO strategist, digital marketing team, and copywriters.</li>
	<li>Align content with marketing campaigns, product launches, and branding guidelines.</li>
	<li>Stay updated with SEO trends, Google algorithm changes, and content marketing best practices.</li>
</ul>

6. Quality Assurance

<ul>
	<li>Proofread and fact-check content to ensure accuracy and credibility.</li>
	<li>Maintain consistency in tone, style, and brand messaging.</li>
	<li>Ensure all content complies with copyright, plagiarism, and ethical standards.</li>
</ul>

Content Marketing

<ul>
	<li>
	Mengakuisisi Business Agent/BA (pihak ketiga) untuk mencari calon konsumen yang membutuhkan pembiayaan dana tunai dengan jaminan sertifikat rumah/ruko.
	</li>
	<li>
	Menjalin relasi dengan Business Agent/BA (pihak ketiga) agar BA produktif sehingga dapat mereferensikan calon konsumen yang akan mengajukan pembiayaan di BFI Finance.
	</li>
</ul>

Marketing Officer

PT. INDONESIA BAKERY FAMILY adalah perusahaan PMA Tiongkok, perusahaan kami adalah perusahaan baru yang bergerak dibidang makanan, khususnya memproduksi roti.

Produk dari perusahaan kami tentu sangat berbeda dengan perusahaan lain yang sudah berkembang di Indonesia, dengan mengunggulkan mutu dan standarisasi untuk produksi makanan. Selain mutu, produk roti dari perusahaan kami juga sangat terjaga kualitasnya dari kebersihan tempat produksi dan lingkungan sekitar pabrik. Saat ini perusahaan kami juga sedang membutuhkan kandidat terbaik untuk mengisi posisi-posisi yang masih kosong.

PT Indonesia Bakery Family

Menawarkan dan mengenalkan produk ke semua Toko, Agen, Grosir

Melayani pelanggan sesuai dengan SOP Perusahaan

Bersedia membawa barang dan mengantar pesanan Customer

Melakukan kunjungan sesuai dengan data yang sudah diberikan

Kalibrr Job Search

Marketing Operation & Services Analyst

DIGITAL MARKETING & CUSTOMER ACQUISITION SPECIALIST

Customer Service

Customer Service

Customer Service Branch Depok

Customer Service Penempatan Solo

Customer Service Branch Tangerang

Customer Service [Night Shift]

Customer relation

Customer Service Bekasi 5 Cibubur

Frontliner Teller dan Customer Service

Marketing Lead

Content Marketing

Marketing Officer

Sales Marketing