What is it like working at Kitabisa? 

About us 
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.


What we value 
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.


Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Kitabisa

You will play a pivotal role in driving growth for Voluntrip and Kitabisa Experience through strategic partnerships and running meaningful offline and online activities.

You will contribute to our mission of making volunteering fun and feel good, do good also meaningful with some responsibilities:

<ul>
	<li>Handling Program Voluntrip and Kitabisa Experience </li>
	<li>Partner Acquisition </li>
	<li>Focus on increasing revenue </li>
	<li>Preparing Budget, Concept and other details</li>
	<li>Control and Monitoring Event </li>
	<li>Creating Creative Idea Voluntrip and Kitabisa Experience</li>
</ul>

Project Service Voluntrip

Aksoro Business School adalah platform edukasi bisnis yang memfasilitasi para pengusaha untuk bertemu dan belajar langsung dari orang-orang hebat yang menjadi guru impian mereka.

PT Aksara Juara Nusantara (Aksoro)

<ul>
	<li>Lead and manage end-to-end finance, accounting, and tax operations.</li>
	<li>Prepare, analyze, and present financial reports, budgets, forecasts, and cash flows.</li>
	<li>Ensure timely and accurate monthly, quarterly, and annual closing processes.</li>
	<li>Review and approve journal entries, reconciliations, and other accounting records.</li>
	<li>Oversee tax planning, reporting, and compliance in line with Indonesian regulations.</li>
	<li>Coordinate with auditors, tax authorities, and other external parties.</li>
	<li>Provide strategic financial insights and mentor junior finance team members.</li>
</ul>

Senior Finance Accounting & Tax Specialist

Jendela is a leading apartment rental platform in Indonesia. We connect renter and apartment owner with the help of technology such as: 360 Virtual Tour and Payment processing that able to turn payment into installment up to 12x.

Nowadays We see traffic jam is getting worse everywhere in the city. It would take anywhere around 2-6 hours to commute from home to working/business place EACH DAY. The current solution offered, does not solve the problem properly. not to mention the enactment of new regulations that are very restrictive, such as odd-even rules. And for one to purchase a landed house in the middle of the city, especially for the younger generation, is now nearly impossible. If We see in this point of view, We can see that Apartment living currently provide the best solution available (and will continue to do so in the future). With its location usually strategic to business center and other essential places in town. The completeness of facilities offered on the apartment. No wonder Apartment become the most favorable solution to this problem.

Unfortunately, finding apartment may proved to be a very tough process, especially for the first timer. From the step of browsing and gathering all the information scattered on the web, contacting agent one by one, assessing whether the agent is trustable or not, up to negotiating price, and ultimately the heavy burden one must carry to pay 1 year upfront rental cost would be a big turn off for lots of people try to rent an apartment.

We believe such a pain process, should be eliminated. By putting a higher standard, and helpful advisor to help people find an Apartment suitable for their needs, and budget. We do that by connecting them with the best agent that specialized in that area, also by giving them the touch of technology like Virtual Tour where user able to virtually walk around the apartment unit, and make sure the unit their after is favorable for them. Ultimately We give people the ease to pay by monthly-base instead of heavy upfront payment. This way Jendela360 is not only saves people time, but also solving the problem with the new superior experience!

If you feel thrilled and excited reading the above description. We challenge you to join out boat with goal to revolutionize the archaic, yet lucrative property industry, together with our solid, highly passionate and dedicated team. If you think you're the right person, Let's ride together

Jendela Group

<ul>
	<li>Manage and optimize Meta Ads &amp; Google Ads campaigns with measurable results.</li>
	<li>Build and test campaign structures, including audience segmentation, budget allocation, and placement strategy.</li>
	<li>⁠Run A/B testing on creatives, copy, audiences, and bidding strategies.</li>
	<li>⁠Deliver campaign performance reports with clear, actionable insights.</li>
	<li>⁠Execute short-term marketing strategies to achieve quick wins while supporting long-term goals.</li>
	<li>Lead and manage mid-to-large scale marketing projects, including cross-team coordination and performance monitoring.</li>
	<li>Guide the team in crafting high-converting content strategies, with a strong mastery of HOOKS, branding, storytelling, and audience engagement to maximize ROAS.</li>
	<li>Analyze digital marketing trends and consumer behavior, then translate them into actionable strategies.</li>
	<li>Collaborate closely with the Digital Marketing Lead to align short-term execution with long-term vision.</li>
</ul>

Digital Marketing Strategist

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

<ul>
	<li>Review and analyzing jobs, organization structure and productivity.</li>
	<li>Determines employee benefits practices by benchmarking best practices; researching industry and employment trends; tracking legislation and estimating impact.</li>
	<li>Recommends employee benefit programs by examining, evaluating, and optimizing employee understanding, acceptance, and interests, costs, regulatory requirements, and competitive advantage.</li>
</ul>

Human Capital Analyst

Astra Graphia Information Technology (AGIT) is a Digital Service Provider, provides one stop Solution on Digital Services. Since 1983, AGIT is part of PT Astra International Tbk Group, a conglomeration company in Indonesia that currently has 212 subsidiaries and affiliate companies with 7 line of businesses (automotive, financial services, heavy equipment, agribusiness, information technology, infrastructure & logistics, and property). AGIT itself is owned 100% by PT Astra Graphia Tbk

As a Digital Service Provider, AGIT has transformed its business not only focusing on providing ICT infrastructure and application related services but more towards on what we called as a One-Stop-Solutions on Digital Services, both in on-premise and cloud infrastructure model.

We bring the concept of digitize things (digitize everything), to help and to assist our customers in performing their digital transformation through the implementation on digital technology & digital solutions.

We have four main pillars in our Digital Solution Portfolios that cover the entire journey required to conduct digital transformation starting from Digital Strategy, Digital ICT Foundation, Digital Platform, and Digital Services

PT Astra Graphia Information Technology

<ul>
	<li>Conduct production support, both for managing application performance and managing application environment.</li>
	<li>Ensure support service performance to meet the defined targets.</li>
	<li>Communicate with requestor and/or incident reporter in all served Division/Business Units.</li>
	<li>Provide change impact analysis input for any new change request</li>
</ul>

SAP Consultant

The transaction is the lungs of the breathing economy, that is why our first step starts with a big dream to pave the way towards freedom of transaction. Since 2007, DOKU has been the first electronic payment system and risk management company in Indonesia. 

From paying and getting paid to transfer funds, all are possible with DOKU. For more than one decade, we have grown together alongside large and medium scaled companies to personal sellers from various lines of business, ranging from transportation, tourism, insurance, retail, donation, communities, and many more. Collaboration with partners such as local and international banks, also non-banking institutions has strengthened our reputation as a trusted local electronic payment solution. 

Our business grows together with our partners’ businesses. Thus we have built a payment ecosystem that is supportive and strengthens theirs. The formation of three product pillars that responds to all business needs across all layers of society has marked our transformation from “The Better Way to Pay” becoming “Think Beyond Payments”. The three winning product pillars comprise Payment Gateway and Transfer Services for Corporate, SMEs, Start-ups, and Local and International MSMEs. The last product pillar, Collaborative Commerce, is designed to empower communities and personal usage.

DOKU, PT NUSA SATU INTI ARTHA

About The Role:

<ul>
	<li>Settlement Squad to handle next challenges in Settlement: Same day settlement, multiple Settlement Bank, Prefund, Multicurrency.</li>
	<li>Reconciliation Squad to handle next challenges and Reconciliation: Recon as a Service, Dispute, Refund, Chargeback.</li>
</ul>

 

What Will You Do:

<ul>
	<li>Gathers, manages, and prioritizes market/customer requirements.</li>
	<li>Defines the product vision, strategy, and roadmap</li>
	<li>Implement customer requirements for specific Project.</li>
	<li>Works closely with engineering, sales, partner, and operations to ensure business case and customer satisfaction goals are met.</li>
	<li>Passion for solving real people problems at scale</li>
	<li>Impact focus and consistent history of delivering measurable results for both users and the business.</li>
	<li>Data-minded. Must deeply understand how your products work and how to measure long-term impact.</li>
	<li>Depth of experience leading major product or growth initiatives across multiple products, platforms and feature clusters</li>
	<li>Verbal &amp; written communication that is clear and effective.</li>
</ul>

Product Owner

Advance Innovations (AdIns) is Independent Software Vendor that established in 2000. We have comprehensive an end-to-end solution for financial businesses such as customer finance and leasing solution, mobile solution, document solution, IT training and development solution, data warehouse and business intelligent solution and payment channel solution. With all of this solutions we are a market leader in this industry with 60% of market share. AdIns has an excellent track record and 100% success rate in project implementation supported by an excellent combination of highly skilled professionals, in-depth business understanding, and extensive experience in financial industry especially banking and multi-finance company.

Feels Like Home

We do not care about who you are, where do you come from, or the colour of your skin. You are one of us and we are one of you. AdIns is home to young innovative professionals, because we know that modern problem need a modern solution. Having fun while working will make an enjoyable, conducive, and comfortable working place and it is one of the privilege that gave to the employees.

Learning Experience

If you are looking for a job, AdIns is not the right place for you, if you have huge thirst of knowledge, AdIns is the perfect place to keep on learning and developing yourself. Learning is the journey of a lifetime, that's why AdIners aren't just encouraged but also sponsored to take a bunch of certification for free.

Same Frequency

We understand that not everyone can get along with each other and we all have a fear of being judged. You can be yourself without any hesitation because we talk in the same frequency and have the same set of mind on this world. Being bullied and be the bully with no heartache is an everyday thing.

Facility & Reward

Greater power comes with greater responsibility, no pain no gain, yin and yang, everything come in pairs and have to be balance. AdIns will see and acknowledge every skill and potential that you have, so do not be afraid and feel free to do more than what they expect. We really appreciate our loyal and dedicated employees with a further study, certification, vacation trip, etc.

Follow our Social Media
Instagram: @lifeatadins
Youtube: AdIns Official
Tiktok: adins_official
LinkedIn: PT. Adicipta Inovasi Teknologi (AdIns)
Facebook: PT Adicipta Inovasi Teknologi (AdIns)

PT. Adicipta Inovasi Teknologi (AdIns)

<ul>
	<li>Develop applications according to client needs / technical spec.</li>
	<li>Conduct a code review on what has been done by the team members</li>
	<li>Accompany, provide instructions and conduct testing for work that is given to team members</li>
	<li>Handling questions / constraints on UAT findings and support until changes are installed in production</li>
	<li>Assist system analyst in conducting impact analysis on changes made</li>
</ul>

Supervisor Application Developer .Net

PT. DANS MULTI PRO sebuah perusahaan Teknologi Informasi (Information Technology), saat ini kami mengkhususkan diri sebagai sebuah perusahaan penyedia solusi layanan TI di semua sektor industri. Solusi layanan TI yang kami hasilkan akan membantu perusahaan dalam menganalisa implikasi bisnis, biaya, dan peraturan yang ada untuk menghasilkan suatu roadmap teknologi yang digunakan oleh perusahaan tersebut.

Pengalaman kami menunjukkan bahwa dengan menyediakan lingkungan kerja yang nyaman dan menantang bagi para pegawai kami, berbagai inovasi akan muncul untuk menghasilkan suatu produk yang berkualitas. Tangan tangan karyawan profesional kami terus menghasilkan inovasi untuk memenuhi kepuasan pelanggan

Selain memiliki tim profesional untuk membantu pelanggan, kami pun membangun aliansi strategis dengan sejumlah partner teknologi nasional, regional, maupun global untuk memperkuat penawaran solusi kami.

Dans Multi Pro

<ul>
	<li>Conduct business and user requirement analysis.</li>
	<li>Investigate, evaluate and report alternative solutions to business needs and recommend the preferred solution.</li>
	<li>Write Functional Specification Doc (FSD), design Database Schema, create flowchart, business process flow diagram, application's UI mockup, design reports and testing scenario.</li>
	<li>Coordinate with business users and programmer team in software development project.</li>
	<li>Communicate with business users, explain the impact of any change and train them in the use of new applications.</li>
	<li>Test applications based on testing scenario.</li>
</ul>

Business Analyst

Established in 1953 by Go Soei Kie (Dasuki Angkosubroto) as a commodities trading business, Gunung Sewu has grown to become one of Indonesia’s premier diversified business groups, with a workforce of approximately 30,000 professionals encompassing operations in the food, insurance, property, manufacturing and other emerging businesses. We believe that Indonesia is a market that can be developed involving ecosystems that are sustainable, whilst aiming to lead by example.
 
We take pride in our humble beginnings, and have grown over the years by placing Passion, Purpose, and Progress as the cornerstone of our activities and focus on creating value in a sustainable manner, as we believe these are the keys to our long-term success. We nurture new businesses, but also work on expanding our existing ones and to develop close relationships with our partners and stakeholders to preserve brand equity across generations.
 
While we celebrate our time-tested values, long-standing heritage and history that spans over 65 years, we believe the global market rewards companies that are striving to explore new horizons. To this end, we aim to nurture progress by fostering an entrepreneurial spirit, guided by integrity and fairness amongst our workforce.

Gunung Sewu Kencana

Ready to launch your career purpose and impact? 
Gunung Sewu is calling all bold, driven, resilient, and future-minded Gen Z talents to be part of LEAD 2026 - Our-signature Management Trainee Program designed to shape tomorrow's leaders through real-world challenges, hands on experiences, mentorship from top business minds.

Why Join LEAD?

<ul>
	<li class="text-justify">Real Exposure, Real and High Impact. 
	You will be given early responsibility to lead by taking on highly impact and meaningful projects across our diverse business units - from food, insurance, property, manufacturing to consumer goods. 
	 </li>
	<li class="text-justify">Rotational Assignments 
	Get involved in 3 cross industries projects that stretch your thinking, sharpen your skills and expand your leadership horizon. 
	 </li>
	<li class="text-justify">Business Boot-Camp 
	Kick things off with over 300 hours immersive bootcamp - filled with internal filled expert-led sessions, simulations, and practical and real assignment as well as learn from world class trainers 
	 </li>
	<li class="text-justify">Coaching &amp; Mentorship 
	Work side-by-side with seasoned professional and industry experts who will coach you every step of the way 
	 </li>
	<li class="text-justify">Accelerated Growth Path 
	Get the chance to fast-track and be ready to be Jr Manager once completed the program in 24 months and high performers shall continue grow within the Gunung Sewu Group</li>
</ul>

We are Looking For:

<ul>
	<li class="text-justify">Go-Getter - Passionate, driven and love pushing boundaries</li>
	<li class="text-justify">Change makers - Not afraid to speak up, take initiative and lead change</li>
	<li class="text-justify">Reliable Player - Committed, accountable, and growth-minded</li>
</ul>

Your LEAD Journey:

<ul>
	<li class="text-justify">Month 1-2 : Business Management Bootcamp + Real Assignment</li>
	<li class="text-justify">Month 3-24: Three rotational assignment across Gunung Sewu business units, developing real leadership and managerial skills 
	 </li>
</ul>

Ready to lead the future? 
Apply now and start your journey with #LEADtheWay of Gunung Sewu

Gunung Sewu LEAD Management Trainee

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

Learning &amp; Development Analyst will be working for Kognisi (Kompas Gramedia Learning &amp; Insights) part of Growth Center Kompas Gramedia, focusing on helping people to grow to be the best version of themselves. The responsibilities are:

<ol>
	<li>Creating relevant learning solution model to KG employees and any external stakeholders.</li>
	<li>Designing learning journey to facilitate people to grow.</li>
	<li>Maintain positive learning experience for learners, speakers, coaches, mentors, and users.</li>
	<li>Managing the process &amp; impact of learning.</li>
	<li>Collaborate with relevant stakeholders to nurture learning culture and accelerate business growth.</li>
</ol>

People Development Analyst at Corporate Human Resources

<ul>
	<li>Implementing visual and interactive elements that users engage with their web browser when using web applications</li>
	<li>Develop and implement new software programs</li>
	<li>Test, maintain, and recommend improvements to ensure strong functionality and optimization</li>
	<li>Work with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing</li>
	<li>Suggest ideas to improve system performance, impact, and availability</li>
	<li>Resolve complex technical design issues</li>
	<li>Develop technical specifications and plans</li>
	<li>Analyze user requirements and convert requirements to design documents</li>
</ul>

Web Engineer Freelance Corporate IT&IS

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Formulate measurable goals of a digital product and further distill them into user requirements</li>
	<li>Manage the needs of internal stakeholders by facilitating problem-solving sessions to resolve any conflicts</li>
	<li>Create development roadmap of a digital product in collaboration with Squad Leader, Technical Lead, and Scrum Master that is aligned with business objectives and technical &amp; other constraints</li>
	<li>Conduct impact analysis for all product features requested based on user requirements independent</li>
	<li>In collaboration with the Squad Leader to translate the product vision into measurable product goals, and to manage and prioritize the product backlog</li>
	<li>In collaboration with the Squad Leader and the Technical Lead to define the product roadmap and timeline that satisfy the business needs and the technical constraints</li>
	<li>In collaboration with stakeholders, capture the complete user requirements (e.g., process &amp; data flows) and validate them before implementation starts</li>
</ul>

Senior Product Owner

Job Responsibilities :

<ul>
	<li>Formulate measurable goals of a digital product and further distill them into user requirements</li>
	<li>Manage the needs of internal stakeholders by facilitating problem-solving sessions to resolve any conflicts</li>
	<li>Create development roadmap of a digital product in collaboration with Squad Leader, Technical Lead, and Scrum Master that is aligned with business objectives and technical &amp; other constraints</li>
	<li>Conduct impact analysis for all product features requested based on user requirements independent</li>
	<li>In collaboration with the Squad Leader to translate the product vision into measurable product goals, and to manage and prioritize the product backlog</li>
	<li>In collaboration with the Squad Leader and the Technical Lead to define the product roadmap and timeline that satisfy the business needs and the technical constraints</li>
	<li>In collaboration with stakeholders, capture the complete user requirements (e.g., process &amp; data flows) and validate them before implementation starts</li>
</ul>

Senior Digital Product Owner

About the Job: 
Lead the development and maintenance of a compliance framework aligned with business strategies, conduct external audits, and manage security risks to protect sensitive data such as cardholder data (CHD) and personally identifiable information (PII).

 

What you will do:

<ul>
	<li>Ensure the implementation of payment gateway security follows PCI DSS v4.0, ISO 27001:2022, GDPR, SOC 2, and data privacy regulations.</li>
	<li>Monitor changes in industry regulations and assess their impact on the organization, updating compliance policies and procedures accordingly.</li>
	<li>Develop and manage a compliance framework that aligns with business strategy and ensures adherence to laws and regulations.</li>
	<li>Coordinate and lead external compliance audits (PCI DSS, ISO 27001, SOC 2), including audit preparation, document collection, and external audit team management.</li>
	<li>Review and create security policies and procedures that meet regulatory requirements and industry best practices.</li>
	<li>Ensure employee adherence to security policies and communicate policies effectively across the organization.</li>
	<li>Maintain documentation for compliance activities, including risk assessments, audits, incident response exercises, and remediation efforts.</li>
	<li>Identify potential security risks, mitigate non-compliance risks, and implement controls to protect data and meet regulatory requirements.</li>
	<li>Collaborate with legal, IT, and operations teams to mitigate risks and ensure security policies protect sensitive data like CHD and PII.</li>
	<li>Perform regular Data Protection Impact Assessments (DPIAs) to ensure data handling practices comply with privacy laws (GDPR, etc.).</li>
	<li>Oversee encryption, tokenization, and data anonymization practices to meet regulatory requirements.</li>
	<li>Ensure third-party vendors and partners comply with security and compliance requirements, including performing vendor security assessments and audits.</li>
	<li>Oversee incident response protocols to ensure they comply with data breach notification laws (GDPR, PCI DSS) and manage incident reporting.</li>
	<li>Ensure forensic investigations are conducted and documented for security incidents, with appropriate actions taken for resolution and prevention of future incidents.</li>
	<li>Develop and deliver security compliance training programs for staff, including management and IT personnel, ensuring an understanding of regulatory requirements.</li>
	<li>Conduct security awareness campaigns and compliance-focused training sessions to reduce human-related security risks.</li>
	<li>Provide regular reports on compliance status, risk assessments, audit findings, and remediation efforts to senior management and stakeholders.</li>
	<li>Develop Key Risk Indicators (KRI) and Key Performance Indicators (KPI) to measure compliance effectiveness and track improvements.</li>
	<li>Promote a culture of continuous improvement by identifying opportunities to enhance compliance processes, tools, and resources.</li>
</ul>

IT Compliance

What will you do:

<ul>
	<li class="text-justify">Restore a failed IT service of a related Product as quickly as possible, and ensure appropriate workarounds are put in place if incidents are not resolvable within the agreed SLA.</li>
	<li class="text-justify">Analyze existing IT services of related products and plan how to improve them in the future.</li>
	<li class="text-justify">Prevent incidents from happening, and minimize the impact of incidents that cannot be prevented, maintaining known errors and workarounds.</li>
	<li class="text-justify">Liaise with merchants and other IT personnel for applications (related to the product) troubleshooting, configuration, and maintenance.</li>
	<li class="text-justify">Manage lifecycle and release management processes for applications.</li>
	<li class="text-justify">Responsible for the continuous delivery process to build, deploy and promote applications.</li>
	<li class="text-justify">Ensure apps have automated functional tests that are used by the continuous delivery process to determine the successful deployment and operation of applications.</li>
	<li class="text-justify">Acts as 2nd level support of applications, triaging issues, and disseminating them to other IT personnel as required.</li>
</ul>

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