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MileApp

Business Analyst  

MileApp

 
  • West Jakarta, Indonesia
    West Jakarta, Indonesia, DKI Jakarta, 86, RT09/RW05, Jalan Letjen S Parman, Tanjung Duren Selatan Kel., Grogol Petamburan
    West Jakarta
    DKI Jakarta
    Indonesia
    Indonesia
    TELECOMMUTE
  • Full timeFULL_TIME

Posted 4 hours ago and deadline of application is on 17 Oct

Recruiter was hiring 4 hours ago

2026-08-19T08:32:11.961108+00:002026-10-17T17:00:00+00:00

Job Description

  • Conduct in depth analysis of business requirements, getting to the root cause behind what clients are asking for
  • Translate those needs into clear functional specs that Product and Engineering can act on
  • Run gap analysis between requirements and existing product capabilities
  • Build business cases and cost-benefit/ROI analyses for proposed solutions or customizations
  • Analyze operational data to surface insights that strengthen solution recommendations
  • Support on complex, data-heavy cases that need deeper analytical work
  • Maintain clean, standardized requirement documentation as the link between Sales, Product, and Engineering
  • Feed data-driven input into product roadmap prioritization

Minimum Qualifications

  • Minimum Bachelor's in Information Systems, Management, Statistics, or related field
  • Experience 3+ years as a Business Analyst / System Analyst, ideally from a SaaS, tech company
  • Strong analytical thinking, able to turn data into insight and recommendations, not just summarize it
  • Proficient in SQL and advanced Excel/Google Sheets (required)
  • Familiarity with BI tools (Power BI/Tableau/Looker) is a plus
  • Skilled at writing clear BRDs/FRDs/user stories
  • Sharp, critical questioning to uncover clients' real needs behind stated requests
  • Clear communication with both technical and non-technical stakeholders
  • Comfortable working cross-functionally, bridging Sales, Product, and Engineering
  • Detail-oriented while still able to see the bigger business impact

Perks and Benefits

  • Work from HomeWork from Home
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans

Other

Work from Anywhere – Enjoy the flexibility to work from a location that suits you best.
Laptop for Work – We provide the necessary tools to support your productivity.
Medical Reimbursement – Coverage for dental care, optical expenses, and medical check-ups.
Wellness Reimbursement – Initiatives designed to support employees’ physical and mental well-being, promoting a healthy work–life balance.
Skill Development Allowance – Invest in your growth through courses, certifications, and training programs.
Team Bonding Allowance – Strengthen collaboration through quarterly team activities.

Required Skills

  • Business Analysis
  • Data Analysis

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Office Address
GoWork Central Park, Letjen S. Parman Level LG, Unit L109-114, Tj. Duren Sel., Kec. Grogol Petamburan, Kota Jakarta Barat, 11470
Industry
Information Technology / IT
Vacancy
1 opening
Website
https://mile.app

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About MileApp

MileApp, an Indonesia-based SaaS company, specializes in field workforce management solutions for leading enterprises, including Unilever, P&G, and Philip Morris. Trusted by over 50,000 users, MileApp powers the execution of more than 1 million field jobs every month. Since its inception in 2017, MileApp has achieved an impressive 100x revenue growth—entirely through organic expansion.

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