information technology it management services business consulting services

3Dolphins.ai was developed by PT InMotion Inovasi Teknologi (InMotion) to help businesses accelerate their digital customer experience. Built as enterprise, cloud, or on-premise solutions, our approach enables seamless collaboration between technology and people.

InMotion (PT. InMotion Inovasi Teknologi) is an Indonesia-based technology company with primarily focus is helping businesses to thrive customer experience using new technologies and customer-facing channels. We served many industries such as Finance, Automotive, Online Travel, Education, Public Sector, and etc.

PT InMotion Inovasi Teknologi

<ul>
	<li>Provide excellent response to all user requests that come from all communication media such as phone calls, email, or direct communication.</li>
	<li>Handling client complain.</li>
	<li>Logging the support calls.</li>
	<li>Conducting the general diagnostic and troubleshooting functions.</li>
	<li>Assisting in software maintenance.</li>
	<li>Communicating with other divisions to analyze the outstanding issue and provide solutions.</li>
	<li>Performing standard repairs.</li>
	<li>Analyzing the failures according to the established procedures and taking the appropriate action.</li>
	<li>Create weekly reports and summaries of outstanding issues for clients and management.</li>
	<li>Coordinating maintenance schedule to clients and related parties.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

Product Support Services

Didirikan pada tahun 2012, memulai bisnis sebagai penyedia layanan untuk ATM. Saat ini perusahaan mengembangkan solusi dan penyedia layanan multi-vendor, untuk menawarkan berbagai solusi dan layanan inovasi yang lebih luas.

VISI
Menghasilkan solusi dan layanan terbaik di bidang Layanan dan Konsultasi IT dengan upaya maksimal yang diarahkan pada kepuasan pelanggan.

MISI
Untuk membangun reputasi sebagai salah satu penyedia Solusi dan Layanan IT yang paling inovatif. Kami percaya dalam melakukan pekerjaan dengan cara yang paling efisien serta dengan metodologi yang kuat dan terstruktur, dengan evolusi bertahap dari kerja keras ke budaya kerja cerdas, untuk memenuhi kepuasan klien.

 
IT Consulting & Professional Services

To keep pace in the digital age while controlling costs and mitigating business risks, you can no longer depend on the past as a guide for the future. Leverage our consulting services and technology expertise to accelerate your business transformation and innovation strategies. We help you create and execute strategies to unlock opportunities, optimize processes, and uncover cost savings, with the offering as follow:

• Advisory Services. Our expert security consultants help you to secure your technologies by putting the right policies, processes, and architectures in place

• Architecture consulting services. Use existing and estimated future application traffic patterns to design a technology architecture for your organization. 

• Project and programmed management services. We support the successful execution of your IT projects using robust, proven project management methodologies.

•Application Customization and Programming Services. Our Developer expert could help you to provide the customization and enhancement of your existing applications.

 •QA and Automation Consultancy. Our QA and Automation expert will help you to ensure the quality of software development and deployment. Performing automated and manual tests to ensure the software created by developers is fit for purpose, include analysis of the software, and systems, mitigate risk and prevent software issues.

 

MITech

<ul>
	<li>Gather and analyze business requirements from stakeholders.</li>
	<li>Understand and document end-to-end banking process flows.</li>
	<li>Prepare Business Requirement Documents (BRD) and Functional Specification Documents (FSD).</li>
	<li>Create process flow diagrams using Microsoft Visio.</li>
	<li>Manage and track project tasks using JIRA.</li>
	<li>Support SIT and UAT activities to ensure system readiness.</li>
	<li>Prepare presentation decks for business and management meetings.</li>
	<li>Ensure compliance with data security rules and IT governance policies.</li>
	<li>Support project timeline monitoring using MS Project.</li>
	<li>Act as a liaison between business users and IT teams.</li>
</ul>

IT Business Analyst

Deptech Digital is an IT company that is focused on web technology. Founded in 2005, Deptech Digital has had a variety of experiences in dealing with various information technology projects, including website design, web portals, management information system, SMS gateway, intranet applications, ecommerce and social media application. Our professional team constantly strive for new innovations, solutions and are always keeping up with the latest technology trend in order to provide the best solution for our clients.

Deptech Digital Indonesia

Key Responsibilities:

<ul>
	<li>Identify, develop, and close new business opportunities for IT outsourcing and staffing services</li>
	<li>Build and maintain strong relationships with corporate clients and key decision-makers</li>
	<li>Understand client workforce needs and propose suitable IT manpower and outsourcing solutions</li>
	<li>Drive revenue growth through strategic sales planning, market analysis, and partnerships</li>
	<li>Manage the end-to-end sales cycle, from lead generation to contract closure</li>
	<li>Collaborate with recruitment, delivery, and internal teams to ensure successful client fulfillment</li>
</ul>

IT Business Development

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Provide comprehensive administrative and academic support services to lecturers, students, and students’ parents by responding to inquiries, coordinating communication, and assisting with academic-related needs.</li>
	<li>Ensure that all lecture and learning activities are well-organized, efficiently managed, and run smoothly in accordance with institutional policies and schedules.</li>
</ul>

Academic Administrative Services Support_Universitas Multimedia Nusantara

Accord Innovations Group is a leading Global Delivery and Managed Services Center, helping enterprises worldwide accelerate transformation through end-to-end IT, digital, and talent solutions.

With delivery hubs across Malaysia, Singapore, Indonesia, Thailand, India, and the Philippines, Accord enables clients to establish or expand onshore, offshore, and nearshore delivery models, ensuring agility, scalability, and cost efficiency.

We specialize in implementation, software development, and system maintenance supporting enterprise operations across ServiceNow, IT Service Management (ITSM), Cloud Operations, and Automation. Our expertise also spans Low-Code/No-Code platforms, Mobile App Development, RPA, AI/ML, IoT, Data Analytics, and Data Center Maintenance, helping clients modernize and innovate with speed.

Our Core Offerings include:
• Managed Services & Global Delivery Operations
• Custom Software Development & Digital Transformation
• ServiceNow Implementation & ITSM Modernization
• IT Consulting, Staffing & Workforce Augmentation
• BPO, RPO & Talent Solutions delivered through T&M and Fixed Engagement Models

Specialized Solutions:
• Infrastructure & Cloud Operations Management
• Robotic Process Automation (RPA)
• AI/ML & IoT-Driven Business Transformation
• Data Analytics, BI & Predictive Insights

Serving industries such as BFSI, Telecom, Manufacturing, Healthcare, Logistics, Retail, and IT, Accord combines global reach with local excellence—ensuring performance, compliance, and operational continuity across every engagement.

At Accord, we go beyond outsourcing—we become your strategic partner for Managed Services, Digital Transformation, and Enterprise IT Enablement.

Accord Innovations Indonesia

<ul>
	<li>Support system enhancement request by analyzing and documenting user requirements</li>
	<li>Manage system developer prioritization in delivering system enhancements</li>
	<li>Design functional solution together with system developer to address user requirements</li>
	<li>Conduct internal testing to ensure all the functional solution working</li>
	<li>Arrange user acceptance testing with business users to validate the enhancement by gathering proof of test and sign off</li>
	<li>Create user guide documentation and provide system training to trainers or business users, when required by the project</li>
	<li>Work closely with respective departments and development team to resolve production issue</li>
</ul>

Bumi Amartha Teknologi Mandiri or “AMARTEK” was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at "AMARTEK" is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry.

As an established technology-intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state-of-the-art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services.

At "AMARTEK", we guarantee rapid, reliable and robust information technology solutions that work. 

PT Bumi Amartha Teknologi Mandiri

<ul>
	<li>Gather business requirements through discussions, workshops, and stakeholder interviews.</li>
	<li>Analyze business processes and identify gaps, risks, and improvement opportunities.</li>
	<li>Translate business needs into Business Requirements Document (BRD) and Business Technical Requirements.</li>
	<li>Act as a bridge between business users, internal IT teams, vendors, and external clients.</li>
	<li>Ensure requirements are well-documented, traceable, and aligned with business goals.</li>
	<li>Assist in UAT preparation, test scenario creation, and validation of delivered features.</li>
	<li>Support implementation activities including user communication, documentation, and process alignment.</li>
	<li>Collaborate closely with cross-functional teams to ensure smooth project execution.</li>
	<li>Participate in Agile/Scrum ceremonies (daily stand-up, sprint planning, backlog grooming) when applicable.</li>
</ul>

PT.  Akhdani Reka Solusi (ARS), merupakan perusahaan software khususnya pengembangan software, datawarehouse, maintenance, system integration dan konsultan.

PT Akhdani Reka Solusi

Benefits:

<ul>
	<li>Health insurance</li>
	<li>Laptop</li>
	<li>Bonus by Performance</li>
</ul>

Job Description:

<ul>
	<li>Responsible to indentify business requirements.</li>
	<li>Create detailed planning for digital product project.</li>
	<li>Provide solutions that expedite project delivery.</li>
	<li>Being part of business analysts team that expected to provide support and share knowledge.</li>
	<li>Giving recommendation for improvements and solutions of product optimization.</li>
	<li>Having project management skills, which is responsible for the entire project for the success of system development.</li>
	<li>Communicate and build relationships with all internal and external stakeholders to identify and develop a project plan.</li>
</ul>

Applicants will be asked to fill out a pretest form and those selected will then take the test in the following stages :

<ul>
	<li>Stage 1: Filling out the pretest form</li>
	<li>Stage 2: Interview User</li>
	<li>Stage 3: Interview HRD</li>
	<li>Stage 4: Offering</li>
</ul>

After passing the interview :

<ul>
	<li>Probation. Akhdani's learning process is to ensure suitability of work capacity, adaptation, learning ability and cultural compatibility to work at Akhdani. The duration of probation was 3 months. During probation, employees receive 80% of the agreed monthly salary.</li>
	<li>Offering Contract. Those who pass probation will be offered as permanent employees or contract employees on a time basis, depending on the results of the evaluation of the probation period.</li>
</ul>

Placement location:

<ul>
	<li>Office Client (on-site) Jakarta Pusat.</li>
</ul>

Range sallary in this position:

Junior (0-3 years experiences) :Rp. 5.500.000 - 7.000.000

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

IT Business Alignment Staff will be responsible for the implementation and completion of a project in accordance with the time, cost and quality specified in the System Development Life Cycle (SDLC) framework.

<ul>
	<li>Bridging the gap between Business Users with the IT Team by defining IT service needs (Business User Requirements) both technically and non-technically, as well as communicating to related parties to obtain management approval for the project targets to be achieved.</li>
	<li>Monitor detailed implementation and achievements at each stage of the project in accordance with the System Development Life Cycle/SDLC framework from initiation to implementation so that the implementation will be achieved efficiently and effectively.</li>
	<li>Understanding product knowledge and business processes in the 'business users section' as a basis for analyzing user needs so that the IT Business Alignment Staff can define appropriate IT service needs (Business User Requirements).</li>
	<li>Periodically reporting progress to business users.</li>
	<li>Provide information on project completion status to relevant departments (achievements at each stage, obstacles faced, and completion plans) so that business users and management always get up-to-date progress status.</li>
</ul>

Presentation Skills

Persuasion and Negotiation

Interpersonal Skills

Communication Skills

IT Business Alignment

Tiga Daya Digital Indonesia, a susidiary company of Triputra Group and DCI Group To be IT partner to enable client growth rapidly.
 
Eksad Providing Services High Quality Based on Strong Experience in the industry and technology. Building the right IT Service Solution to enable it Partners in speeding up business development based on digital technology by providing professional and high competency resources.
 
Vision
To be Preferred IT Partner In The Region.
Mission
Establish excellent end to end IT Services to enable clients to grow their business rapidly thru high competence and professional resources.


PT Tiga Daya Digital Indonesia (Eksad Technology)

Gather, analyze, and document business and system requirements.

Prepare analysis documents such as BRD, FSD, SRS, system flow diagrams, and other related documentation.

Understand system flows and support analysis of system integration between applications.

Collaborate with business users, developers, QA, and other stakeholders throughout the project lifecycle.

Support the SDLC Waterfall process, from requirement analysis, development, testing, to UAT.

Perform basic data checking and validation using SQL when needed.

Ensure clear and effective communication between business and IT teams.

PT Murni Development Indonesia (MDev) is part of PT Murni Solusindo Nusantara, an ISO 9001:2015 certified company with over 32 years of experience as a solution provider, digital business transformation expert, and trusted technology partner for Central Bank of Indonesia.

Focusing on excellence and long-term partnerships, MDev ensures its clients receive the best talent and service. Whether you need experts for short-term or long-term projects, MDev provides the necessary resources and support to achieve your business goals.

PT Murni Development Indonesia

<ul>
	<li>Membuat analisis bisnis secara terperinci, menguraikan masalah, dan menyediakan solusi untuk mengembangkan bisnis.</li>
	<li>Memahami kebutuhan pelanggan dan tujuan bisnis.</li>
	<li>Memberikan saran strategis mengenai penggunaan teknologi untuk mencapai tujuan.</li>
	<li>Bekerja sama dengan pihak pengembang aplikasi dan tim analis bisnis, untuk memastikan pelaksanaan proyek dapat berjalan baik dan konsisten.</li>
	<li>Melakukan pendampingan dan support dalam rangka menjalankan pengujian aplikasi yang dikembangkan dengan melibatkan unit terkait dan divisi pengguna dalam rangka pelaksanaan SIT (system integration test) dan UAT (user acceptance test) sesuai dengan waktu yang telah ditetapkan.</li>
	<li>Mendesain sistem dan IT network, serta memastikan arsitektur dan fungsionalitas yang tepat.</li>
	<li>Mendukung implementasi teknologi baru.</li>
	<li>Memberikan bantuan untuk masalah teknis.</li>
	<li>Menganalisis dan merevisi sistem yang ada serta menyarankan perbaikan.</li>
	<li>Menyajikan laporan yang tepat dan terstruktur.</li>
</ul>

BOSNET is an FMCG (Fast-Moving Consumer Goods) super-apps and ecosystem provider with two primary business facets: selling distribution super-apps and offering an ecosystem for FMCG principals to enhance their order-generation and logistics. The services provided include e-payment, pay-later options, advertising, market insights, and back-office solutions. Currently, our ecosystem processes over IDR 50 trillion worth of transactions annually.

BOSNET Distribution Indonesia

<ul>
	<li>Create design solution to customers</li>
	<li>Create functional specification to customers</li>
	<li>Prepare and perform UAT based on testing scenario</li>
	<li>Perform training and workshop</li>
	<li>Upload data for implementation</li>
	<li>Perform application configuration</li>
	<li>Analyzing business needs </li>
	<li>Producing reports on application development and implementation</li>
	<li>Analyzing the design of technical system and business models</li>
	<li>Enhancing the quality of IT services</li>
	<li>Update progress to Lead and Project Manager</li>
</ul>

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

<ul>
	<li>Lead and develop three core functions under People Services (People Operations – Payroll, Compensation &amp; Benefits, HRIS; General Affairs &amp; IT Support – Including Health, Safety &amp; Environment (HSE); Industrial Relations – Employee relations, compliance, and government liaison).</li>
	<li>Ensure payroll accuracy and compliance across employees, daily workers, and mitra.</li>
	<li>Strengthen Industrial Relations by managing employee relations, resolving disputes, and maintaining strong partnerships with authorities and external stakeholders.</li>
	<li>Drive operational excellence, standardize policies, and ensure compliance with Indonesian labor laws.</li>
	<li>Build and maintain a safe, efficient, and productive workplace ecosystem. This includes office and asset management, vendor relations, IT support systems, and Health, Safety &amp; Environment programs that protect and empower our teams.</li>
	<li>Collaborate with cross-functional teams (Finance, Legal, and People Partners) to align People Services with business needs.</li>
	<li>Design and optimize scalable HR systems, tools, and processes for efficiency and automation.</li>
	<li>Lead continuous improvement projects that make Astro faster, more efficient, and more people-centric.</li>
	<li>Lead and grow a high-performing, psychologically safe, and trusting team that delivers excellence at scale.</li>
</ul>

Senior Lead People Services and Industrial Relations

PT Mitra Talenta Grup is a strategic partner that helps organizations deliver the right solutions through Training, Talent Solutions, and Technology Solutions. Established in 2018, Celerates has been trusted by various organizations to strengthen team competencies, manage top talent, and deliver innovative, adaptive technology solutions.

With a strategic and relevant approach, Celerates designs each service to address today’s business challenges while enabling companies to seize future opportunities. By integrating people development, talent management, and technology, Celerates supports organizations in building sustainable growth and long-term competitiveness.

PT Mitra Talenta Group

<ol>
	<li>Analyze and evaluate existing business processes to identify improvement opportunities and system enhancement needs</li>
	<li>Gather, analyze, and document business and system requirements from stakeholders</li>
	<li>Translate business requirements into functional specifications and clear documentation for technical teams</li>
	<li>Conduct process mapping, workflow analysis, and gap analysis between business needs and system capabilities</li>
	<li>Collaborate with development, QA, and product teams to ensure solutions meet business objectives</li>
	<li>Support system integration analysis and ensure smooth data flow between systems</li>
	<li>Perform data analysis and validation using SQL or other analytical tools</li>
	<li>Participate in UAT (User Acceptance Testing) to ensure system functionality aligns with business requirements</li>
	<li>Prepare and maintain project documentation, including BRD, functional specification documents, and user guides</li>
	<li>Communicate project progress, issues, and recommendations to stakeholders</li>
</ol>

IT Business Process Analyst

OCBC Indonesia (formerly known as OCBC NISP) is the fourth oldest bank in Indonesia, which was founded in April 4th 1941 in Bandung under the name of NV Nederlandsch Indische Spaar En Deposito Bank.

OCBC Indonesia then grown to be a solid and dependable bank, especially in providing service for small business segments. It officially became a commercial bank in 1967, Foreign exchange bank in 1990 and public corporate in Indonesia Stock Exchange in 1994.

In the end of 1990, OCBC Indonesia managed to pass the Asia monetary crisis and the fall of banking industry without any recapitalization obligation aid from the government. OCBC Indonesia became one of the first few banks to resume lending during the crisis. This initiative enabled the Bank to note a high growth.

OCBC Indonesia good reputation and its promising growth has attracted the interest of International Finance Corporation (IFC), a part of World Bank Group, which then became a shareholder in 2001-2010 and from OCBC Singapore which then became the shareholder OCBC Indonesia. 

With the support from OCBC Bank-Singapore, OCBC Indonesia has implemented aggressive programmes to strengthen the infrastructure, human resources, information and technology, as well as office networking.

PT Bank OCBC NISP, Tbk is licensed and supervised by the Otoritas Jasa Keuangan (OJK) and is an LPS participant.

PT Bank OCBC NISP, Tbk

Key Responsibilities:

<ul>
	<li>Create and maintain IT policies and procedures in accordance with IT governance frameworks and industry standards</li>
	<li>Monitor and analyze changes in regulations from regulatory bodies such as OJK, Bank Indonesia, and other relevant institutions.</li>
	<li>Coordinate with relevant departments and teams to prepare and submit required documentation for regulatory compliance. Facilitate the alignment of IT activities with regulatory expectations.</li>
	<li>Serve as the primary contact and coordinator for IT audits, both internal and external. This includes providing audit documentation, clarifying audit inquiries, and following up on audit findings and recommendations.</li>
	<li>Draft comprehensive IT governance reports for senior management and regulatory authorities, including updates on compliance status, governance maturity, and risk management initiatives.</li>
</ul>

IT Management Governance, Risk & Compliance

Our Journey

With a renewed vision for growth and innovation, we rebranded as PT Bank SMBC Indonesia Tbk (SMBC Indonesia) in 2024, formerly known as PT Bank BTPN Tbk. This rebranding reflects our response to the dynamic changes, allowing us to consolidate our strengths and deliver even more seamless, integrated solutions for millions of customers from diverse segments across Indonesia.
 
This transformation signals our commitment to advancing and streamlining our business strategies, enabling us to better serve our customers and help them lead more meaningful and fulfilling lives. At the heart of this rebrand is our dedication to supporting Indonesia's long-term development goals, in alignment with the vision of Indonesia Emas 2045.
 
In addition to these goals, we are excited to invite talented individuals and younger generations to join us, expand their careers and make a lasting impact. Together, we can drive positive change and build a brighter future for Indonesia.

Life at SMBC Indonesia

At SMBC Indonesia, our team is a close-knit family of innovative individuals dedicated to growing and making a positive impact on our communities. We offer top-notch banking services while ensuring that our team members feel appreciated and engaged thanks to cutting-edge digital technology and global expertise. We foster a flexible, open environment where employees can continuously learn, develop professionally, and aspire to become their best selves.

We cultivate a collaborative culture with open communication between leaders and team members, encouraging the sharing of ideas, feedback, and problem-solving. Strong bonds between colleagues are vital, enabling agile teamwork that drives success in today’s fast-paced banking industry.
Our office is designed for both productivity and relaxation, with activities like billiards, gaming, and karaoke available after work. SMBC Indonesia also supports various internal clubs, offering options like yoga, badminton, gaming, and parenting to keep our team active and engaged. We believe these opportunities are essential for maintaining a vibrant, innovative workforce.

Giving Back

Through our Daya program, SMBC Indonesia champions sustainable, measurable empowerment initiatives for our customers. The Daya program offers education, training, and resource-sharing to enhance entrepreneurial skills, unlock growth opportunities, and improve quality of life. Health & Wellness and Community Empowerment programs are integral parts of our business model, fostering an environment where our customers thrive alongside our business.

Adaptive to change
 
With decades of experience, SMBC Indonesia has embraced adaptability as a core value. Our approach to work reflects this, with flexible dress codes, remote work options, and digital collaboration tools to keep our team connected and productive. By embracing these changes, we are better positioned to serve our customers effectively and stay resilient in a dynamic industry. Despite the evolving challenges in banking, SMBC Indonesia remains committed to meaningful progress and impactful service that touches millions.

PT Bank SMBC Indonesia Tbk

Melakukan proses akuisisi nasabah baru untuk produk funding / wealth, cross selling / top up nasabah existing serta melakukan proses maintenance terhadap nasabah existing sehingga tercapai target pertumbuhan nasabah dan pertumbuhan volume portofolio dengan memberikan layanan transaksi sesuai dengan standar dan prosedur yang berlaku.

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