SigmaTech is the enterprise technology partner of choice for software development, delivering a broad range of web, mobile, and desktop controls coupled with a service-oriented approach throughout the entire application life cycle. SigmaTech consists of highly skilled developers specializing in agile development methodology, focusing on Mobile & Web Solution, IT Services and business enterprise, utilizing modern programming languages as our platform. SigmaTech has established itself as the trusted partner for use in mission-critical applications and service clientele from global insurance company, government agencies and large consumer product manufacturer.


SIGMATECH

Tanggung Jawab: 
• Menjaga dan mengelola hubungan dengan klien existing 
• Menangani proses renewal kontrak konsultan dan melakukan follow-up kepada klien 
• Menangani berbagai isu konsultan, kebutuhan operasional, serta perubahan kontrak 
• Memonitor recruitment pipeline, pengiriman CV, SLA, dan proses interview 
• Berkoordinasi dengan Recruiter, BDM, P&amp;C, Finance, dan klien 
• Melakukan warm call, retention call, serta mengelola proses direct hiring 
• Melakukan follow-up PO/SPK, timesheet, lembur, perjalanan dinas, dan kebutuhan administrasi lainnya 
• Mendukung client retention dan pencapaian target bisnis

Account Management IT

Sapta Tunas Teknologi is Your Source for IT Solutions, we focus solely on embracing our client’s hardware, networking, application and technology needs. Helping organizations across all industry to achieve their business goals and objectives by lowering the cost and maximizing the performance of their information technology systems.

PT Sapta Tunas Teknologi

<ul>
	<li>Support the Sales team in solution-based selling by assisting with technical designs and architecture recommendations.</li>
	<li>Participate in Proof of Concept (POC) activities, including preparation, execution, and documentation.</li>
	<li>Serve as a trusted technical advisor, ensuring proposed solutions align with business needs and industry best practices.</li>
	<li>Continuously learn new technologies, products, and vendor solutions to enhance technical capabilities.</li>
</ul>

Linux Server

Computer Networking

VMWare

SERVER Administration

Linux

Cisco Networking (CCNA)

Computer System Administration

Solution Architect

PT. DANS MULTI PRO sebuah perusahaan Teknologi Informasi (Information Technology), saat ini kami mengkhususkan diri sebagai sebuah perusahaan penyedia solusi layanan TI di semua sektor industri. Solusi layanan TI yang kami hasilkan akan membantu perusahaan dalam menganalisa implikasi bisnis, biaya, dan peraturan yang ada untuk menghasilkan suatu roadmap teknologi yang digunakan oleh perusahaan tersebut.

Pengalaman kami menunjukkan bahwa dengan menyediakan lingkungan kerja yang nyaman dan menantang bagi para pegawai kami, berbagai inovasi akan muncul untuk menghasilkan suatu produk yang berkualitas. Tangan tangan karyawan profesional kami terus menghasilkan inovasi untuk memenuhi kepuasan pelanggan

Selain memiliki tim profesional untuk membantu pelanggan, kami pun membangun aliansi strategis dengan sejumlah partner teknologi nasional, regional, maupun global untuk memperkuat penawaran solusi kami.

Dans Multi Pro

<ul>
	<li>Act as key project team members charged with the analysis of user and technical requirements, specifications development, solution design and development, and in some environments may consult on testing and deployment processes.</li>
	<li>Track and record project progress and communicate with all related stakeholders to check and update for any issue, impediment, and call out.</li>
	<li>Bridging the communications across all stakeholders (Business team, IT Tower, Dev team, and other related teams) and facilitate/accommodate meetings/communications with related project stakeholders when needed in order to achieve project goals or project resolutions.</li>
	<li>Provide and present project report/presentation to all related stakeholders on managerial level and confirm the latest updates on the project to get the final project report/presentation which will be presented to the VP level.</li>
	<li>Deliver the complete technical solutions to clients and take responsibility for the standards of work, project sign off and client satisfaction.</li>
</ul>

PT.  Akhdani Reka Solusi (ARS), merupakan perusahaan software khususnya pengembangan software, datawarehouse, maintenance, system integration dan konsultan.

PT Akhdani Reka Solusi

<ul>
	<li>Mengelola proses pengadaan proyek tender, termasuk analisis terhadap dokumen tender seperti TOR, RFP, RFQ &amp; dokumen pendukung lainnya.</li>
	<li>Menyusun proposal teknis, estimasi biaya dan timeline, serta resource planning</li>
	<li>Mengontrol pelaksanaan proyek dari tahap initiation, planning, execution, monitoring dan project closing</li>
	<li>Mengelola risk &amp; issue management</li>
	<li>Menjadi penghubung utama antaraa tim internal, vendor dan klien</li>
	<li>Menyusun laporan proyek secara berkala (Weekly/Monthly)</li>
	<li>Mengontrol proses testing (SIT, UAT) dan implementasi go life</li>
</ul>

IT Project Management Officer

PT. Pasifik Cipta Mandiri (PCMan) was established in 2000, We Are Your Trusted IT Solutions Provider. We have been at the forefront of the IT industry since the turn of the millennium. With over two decades of expertise, we are proud to be your reliable partner for cutting-edge IT solutions

PT Pasifik Cipta Mandiri

As a Project Management Officer (PMO) at PCMan, you will be responsible for supporting the project management team in planning, executing, and finalizing IT system integration projects according to strict deadlines and within mandays allocation. You will work closely with project managers clients, and cross-functional teams to ensure that projects are delivered on time and meet the company’s high standards of quality. Your role will involve overseeing project documentation, resource allocation, risk management, and process improvements to ensure the success of each project.

IT PROJECT MANAGEMENT OFFICER

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ol>
	<li>Examine and evaluate current systems and business processes to identify gaps and improvement opportunities.</li>
	<li>Elicit, analyze, and document business &amp; system requirements (BRD/FSD/SRS/Use Case) from stakeholders, including management-level users.</li>
	<li>Document system interfaces, technical specifications, and data flow/ERD for proposed solutions.</li>
	<li>Lead, guide, and review the work of junior/associate analysts within the team, including mentoring and quality control of deliverables.</li>
	<li>Translate business requirements into solution design and provide recommendations on architecture/approach in collaboration with IT and business teams.</li>
	<li>Collaborate cross-functionally with internal teams (development, QA, infrastructure, business units) to design and deliver end-to-end solutions.</li>
	<li>Design and oversee comprehensive testing programs, including coordinating and signing off User Acceptance Testing (UAT).</li>
	<li>Train users on new applications, prepare training materials, and provide post-implementation support.</li>
	<li>Conduct vendor evaluation and comparison (cost- benefit analysis, risk assessment) and provide recommendations to management.</li>
	<li>Support change management activities and assess risks/impacts of proposed solutions on existing systems and business operations.</li>
	<li>Prepare and present solution proposals, progress reports, or business cases to management/stakeholders.</li>
</ol>

Senior Solution Analyst

<ol>
	<li>Analyze business requirements and translate them into technical specifications.</li>
	<li>Evaluate existing systems and recommend improvements.</li>
	<li>Document system interfaces, workflows, and application design.</li>
	<li>Collaborate with development teams and stakeholders to deliver solutions.</li>
	<li>Support testing activities and ensure quality standards.</li>
	<li>Provide user training and post-implementation support.</li>
	<li>Conduct vendor and cost-benefit analysis for proposed solutions.</li>
</ol>

Solution Analyst Intern

PT Satkomindo Mediyasa merupakan perusahaan penyedia solusi teknologi informasi dan komunikasi yang memiliki fokus pada layanan manpower IT profesional untuk mendukung kebutuhan operasional, pengembangan sistem, implementasi infrastruktur, hingga managed service di berbagai sektor industri. Didukung oleh tenaga ahli yang kompeten dan berpengalaman, Satkomindo menghadirkan layanan sumber daya IT yang adaptif, profesional, dan sesuai dengan kebutuhan bisnis pelanggan guna mendukung transformasi digital secara efektif dan berkelanjutan. Selain penyediaan tenaga kerja IT, Satkomindo juga memiliki kapabilitas dalam pengelolaan proyek teknologi, dukungan operasional 24/7, pengembangan aplikasi, integrasi sistem, serta layanan monitoring dan technical support. Dengan pengalaman dalam menangani berbagai kebutuhan enterprise dan institusi nasional, Satkomindo berkomitmen menjadi mitra strategis yang mampu menyediakan talenta IT berkualitas, mempercepat implementasi teknologi, serta mendukung peningkatan produktivitas dan efisiensi bisnis pelanggan.

PT. Satkomindo Mediyasa

<ul>
	<li>Melakukan monitoring kesehatan API Gateway (utilisasi resource memory maupun storage) dan komponen pendukung (traffic, latency, error rate, response time).</li>
	<li>Melakukan pengecekan dan analisa terhadap log, audit event, dan tracing API untuk issue production yang terjadi atau yang dilaporkan.</li>
	<li>Menjaga SLA/OLA availability API Management Service platform dan melakukan preventive maintenance.</li>
	<li>Menangani incident/alert L2 terkait API Gateway, throttling, authentication/authorization, routing, connectivity, atau performance issue.</li>
	<li>Troubleshooting dan analisis akar masalah dari production issue yang terjadi dan didokumentasikan secara tertulis (RCA/Root Cause Analysis).</li>
	<li>Melakukan Eskalasi ke tim L3/Vendor bila diperlukan dengan dokumentasi lengkap.</li>
	<li>Memproses permintaan onboarding API/consumer/client apps, konfigurasi rate limiting, policy, quota, generate/renewal API key, token, certificate, perubahan routing endpoint &amp; deployment API.</li>
	<li>Berpartisipasi dalam Change Management (CAB), patching, upgrade, dan rilis API.</li>
	<li>Memastikan kepatuhan standar corporate, audit, dan regulatory serta menjaga integritas.</li>
	<li>Membuat dan memelihara dokumentasi SOP, AOD, dan FAQ.</li>
	<li>Menyusun laporan API performance &amp; incident metrics berkala.</li>
</ul>

IT Operasional API Management Service

We are looking for a knowledgeable and customer-oriented Product Specialist to join our team. In this role, you will be responsible for providing technical expertise, designing customer-focused solutions, supporting the sales process, and acting as a trusted advisor throughout the customer journey.

If you have strong technical knowledge, excellent presentation skills, and a passion for delivering innovative IT solutions, we'd love to hear from you.

Key Responsibilities

<ul>
	<li>Analyze customers' business and technical requirements in collaboration with the Account Manager.</li>
	<li>Design and recommend the most suitable IT solutions based on customer needs and business objectives.</li>
	<li>Prepare technical proposals, solution designs, and Bills of Material (BOM) in accordance with the company's product portfolio.</li>
	<li>Conduct technical validation and pricing reviews before proposals are submitted to customers.</li>
	<li>Deliver product presentations, demonstrations, Proof of Concept (PoC), and technical discussions with prospective customers.</li>
	<li>Act as the Subject Matter Expert (SME) for assigned products and solutions.</li>
	<li>Maintain and update product portfolios, price lists, solution packages, and margin structures.</li>
	<li>Collaborate with the Sales and Marketing teams to develop product materials, technical documentation, campaigns, webinars, and customer success stories.</li>
	<li>Build and maintain strong relationships with principals and vendors to stay updated on product roadmaps, new features, promotions, and partnership programs.</li>
	<li>Coordinate deal registration and technical or commercial support with principals and vendors.</li>
	<li>Conduct internal product knowledge sharing and technical training sessions.</li>
	<li>Prepare regular reports on product performance, sales forecasts, and business opportunities.</li>
	<li>Ensure proper project handover to the Delivery or Technical team by providing complete solution documentation and implementation requirements.</li>
	<li>Support the initial (non-operational) phase of customer onboarding to ensure a smooth project transition.</li>
</ul>

Presentation Skills

Persuasion and Negotiation

CRM Software

Pricing

Business Development

Communication Skills

Collaboration

Product Specialist LMS Technology Solution

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Mengelola aset (pembiayaan yang disalurkan kepada debitur)</li>
	<li>Mengelola tim penagihan di Cabang</li>
	<li>Menjalin hubungan dengan pihak ketiga</li>
	<li>Mengimplementasikan rencana kerja Asset Management yang telah ditetapkan oleh Asset Management</li>
	<li>Melakukan monitoring terhadap pencapaian target secara daily dan monthly dan melakukan identifikasi masalah yang terjadi terhadap pencapaian target</li>
</ul>

Management Trainee Asset Management

Binajasa Sumber Sarana (BSS), established in 1986, specializes in Executive Search & Contract Personnel. With over 38 years of experience and a continually updated database, we provide efficient and professional recruitment solutions for our clients.

PT Binajasa Sumber Sarana (BSS Recruitment)

<ul>
	<li>
	Menjaga dan membangun hubungan baik dengan merchant GrabFood untuk meningkatkan kepuasan dan potensi bisnis mereka.
	</li>
	<li>
	Melakukan 8–10 aktivitas engagement dengan merchant setiap hari melalui kunjungan lapangan, telepon, maupun virtual meeting.
	</li>
	<li>
	Menawarkan dan mengimplementasikan berbagai produk GrabFood, seperti campaign, GrabAds, Merchant Promo Subscription, dan produk pinjaman.
	</li>
	<li>
	Menganalisis performa merchant untuk mengidentifikasi peluang upselling dan meningkatkan penjualan melalui GrabFood.
	</li>
	<li>
	Melakukan business review serta memberikan edukasi kepada merchant terkait strategi operasional, seperti optimasi menu, pengelolaan peak hour, dan customer retention.
	</li>
	<li>
	Menangani dan menyelesaikan kendala operasional merchant serta berkoordinasi dengan tim terkait untuk menyelesaikan berbagai pain points.
	</li>
	<li>
	Mengumpulkan dan menyampaikan insight dari merchant mengenai kondisi pasar, aktivitas kompetitor, harga, dan promosi melalui feedback serta benchmarking.
	</li>
	<li>
	Mendukung pertumbuhan bisnis merchant dengan memberikan konsultasi dan rekomendasi yang sesuai dengan kebutuhan serta kondisi bisnis mereka.
	</li>
</ul>

Mathematics

Persuasion

Account Management

<ul>
	<li>Menjadi first responder untuk menangani pertanyaan dan kebutuhan merchant melalui chat sesuai SLA, sekaligus membantu Account Manager menjaga merchant satisfaction.</li>
	<li>Mengelola berbagai kebutuhan merchant seperti onboarding, promo setup, perubahan menu &amp; store, data request, serta kebutuhan administratif lainnya</li>
	<li>Melakukan troubleshooting awal terhadap kendala operasional maupun account dan melakukan eskalasi ke tim terkait apabila diperlukan.</li>
	<li>Melakukan follow-up terhadap setiap eskalasi hingga masalah terselesaikan serta memberikan update yang jelas kepada Account Manager dan merchant.</li>
	<li>Mendorong merchant untuk lebih mandiri dalam menyelesaikan kebutuhan rutin dengan mengarahkan penggunaan Help Centre, sekaligus tetap memberikan support untuk case yang kompleks.</li>
</ul>

BOSNET is a core system utilized by FMCG principals to process all of their sales and distribution transactions, encompassing the entire order-to-cash and procure-to-pay cycles. Currently, BOSNET’s core system is processing over IDR 70 trillion (USD 4.3 billion) in transactions annually.

BOSNET Distribution Indonesia

<ul>
	<li>Sells product/platform application Bosnet to clients.</li>
	<li>Develop network and customer base.</li>
	<li>Find a new clients.</li>
	<li>Identify and ensure customer retention needs.</li>
	<li>Enquiry customers feedback for product improvement.</li>
	<li>Review and benchmarking internal products and pricing to stay competitive in the same business peers.</li>
	<li>Maintain strong relationships with key decision makers and users within an organization.</li>
	<li>Arrange prospective clients for presentation and demo sessions.</li>
	<li>Make product and price proposal for prospective client.</li>
</ul>

IT Business Consultant | IT Sales

PT Netmarks Indonesia (NMID) was founded in 1998 as a subsidiary of Uniadex, Ltd Japan. Founded on a mission to provide technology that can help customer to enhance their businesses. We have been committed to serving our customers for more than 22 years.
With young and dynamic certified teams that thirst for knowledge, we always equip our employees with several training related to our solution and advanced technology. As for our commitment to deliver a comprehensive and high-quality standard of services, we comply with ISO 9001:2014 (Quality Management) and ISO 27001 : 2013 (Information Security Management) to serve our customers better.

PT NETMARKS INDONESIA

<ul>
	<li class="text-justify">Pitch solutions to a customer and explain all the features and benefits of a particular product or service</li>
	<li class="text-justify">Prepare cost estimates and technical proposals such that it meets client's requirement</li>
	<li class="text-justify">Assist Sales PIC during the technical presentations</li>
	<li class="text-justify">Respond to a request for information or request for proposals from customers</li>
	<li class="text-justify">Determine the technical requirement to meet customer goals</li>
	<li class="text-justify">Put together business cases for sales teams to support their proposals.</li>
	<li class="text-justify">prepare and review the business processes, requirements, and functional specifications based on the proposed solutions.</li>
	<li class="text-justify">Ensure potential solutions meet business needs and requirements.</li>
	<li class="text-justify">Effectively communicate business insights and plans to cross-functional team members and management.</li>
	<li class="text-justify">Serve as a liaison between internal team and clients.</li>
	<li class="text-justify">Conduct regular meetings and presentations with internal team or clients to feedback on issues with current solution and provide input around new solutions.</li>
	<li class="text-justify">Prepare business reports by collecting, analyzing, and summarizing business trends and opportunities for improvement.</li>
	<li class="text-justify">To work closely with sales team in making proposals.</li>
	<li class="text-justify">Schedule work priorities and deadlines with the Sales Team.</li>
	<li class="text-justify">Create topology, Build of Material, and Proposal.</li>
	<li class="text-justify">As customer truster advisor to give the best solution.</li>
	<li class="text-justify">Conduct technical presentations and product updates.</li>
	<li class="text-justify">Updating information related to Technology and new product.</li>
	<li class="text-justify">Conduct the demo meeting with the customer.</li>
	<li class="text-justify">Conduct and create the PoC and its environment.</li>
</ul>

IT Consultant

PT. Stars Global Resources Indonesia (STGRI) is a holding company that serves as the parent organization for various business units operating across multiple strategic sectors. With a commitment to fostering sustainable growth, PT. STGRI manages and develops businesses in the fields of mining services, construction, logistics and heavy equipment spare parts supply, agriculture, livestock farming, catering services, and training and human resource development centers (training centers).

VISION :
To continuously adapt and grow, and create sustainable and innovative businesses that nurtures people, acts with purpose, and leads with a global vision that creates lasting impact

MISSION :
- To nurture and empower people as the heart of sustainable growth.
- To act with purpose and integrity in every collaboration and decision.
- To innovate boldly and adapt with resilience to change.
- To lead with a global vision and deliver meaningful impact beyond borders.
- To be a reliable and trusted partner, by upholding consistency, and quality in every service and product.

CORE VALUE :
“GREATT”
Global Minded : We think broadly and act globally.
Resilience : We are resilient to challenges and rise stronger
Excellence : We strive for excellence in everything we do
Agility : We are fast, adaptive, and ready to change
Trustworthy : We can be trusted because integrity is our foundation
Teamwork : We grow together through strong collaboration

PT Stars Global Resources Indonesia

<ul>
	<li>Merencanakan, mengembangkan, dan mengimplementasikan strategi Teknologi Informasi (TI) yang selaras dengan tujuan perusahaan.</li>
	<li>Menjaga kerahasiaan data perusahaan dan memastikan seluruh aktivitas TI berjalan sesuai dengan kebijakan, prosedur, dan standar operasional perusahaan.</li>
	<li>Melakukan evaluasi terhadap perkembangan teknologi dan memberikan rekomendasi inovasi untuk meningkatkan efisiensi dan produktivitas perusahaan.</li>
	<li>Berkoordinasi dengan seluruh departemen untuk mengidentifikasi kebutuhan bisnis dan memberikan solusi teknologi yang efektif.</li>
	<li>Memastikan kepatuhan terhadap kebijakan perusahaan, standar keamanan informasi, serta peraturan yang berlaku di bidang TI.</li>
</ul>

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IT Business Consultant | IT Sales

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