Starting an unincorporated business in 1996, Simbadda Group has been distributing high quality consumer electronics throughout Indonesia. The business unit has started to form a corporate business since 2002.

One of our leading brands is SIMBADDA, which is known by the Indonesian people as a pioneer of speakers, cases and power supplies. We are also involved in the distribution of premium gadget accessories and PC components. Simbadda Group will continue to expand its distribution business to grow in the consumer electronics industry in Indonesia.

Simbadda Group always upholds the value of honesty, among others: honesty of quality,  honesty of cooperation in business and trying to establish cooperation with all partners  throughout Indonesia. 

Currently, Simbadda Group is expanding towards digital transformation that is looking for  enthusiastic, passionate, ambitious individuals to be part of us. 


Simbadda Group

<ul>
	<li>Draft, review, and negotiate commercial contracts, agreements, and legal documents.</li>
	<li>Advise management on legal implications of business decisions and strategies.</li>
	<li>Ensure legal compliance with company policies, regulations, and applicable laws.</li>
	<li>Liaise with external legal counsel when necessary.</li>
	<li>Manage and resolve legal disputes, complaints, and litigation matters.</li>
	<li>Support internal teams (HR, Finance, Operations, Commercial) with legal guidance.</li>
	<li>Conduct legal research and monitor changes in applicable laws and regulations.</li>
	<li>Prepare and maintain legal documentation, including company licenses and contracts.</li>
</ul>

Legal Counsel Manager

FIFGROUP, a subsidiary of PT Astra International Tbk, was established in 1989 and operates in the consumer financing sector. Their primary focus is financing Honda motorcycles through FIFASTRA. Additionally, they offer electronics and furniture financing through SPEKTRA, and multipurpose financing through DANASTRA. AMITRA provides financing for Haji, Umrah, and other Sharia services. FIFGROUP's vision is to become the best financing company in Indonesia, with a mission to deliver superior financial solutions and customer satisfaction.

FIFGROUP

PT Astra Digital Arta, also known as AstraPay is part of Astra International. AstraPay available to support current digital transactions trends for Indonesian people.

AstraPay mobile application provides range of digital transactions supporting daily needs, from electricity bill, BPJS, to health insurance payment.

Enjoy every convenience of digital transaction with AstraPay. Available on Google Play Store http://ap.money/pakaiAP

AstraPay

<ul>
	<li>Standarisasi regulasi internal.</li>
	<li>Bertanggung jawab terhadap kegiatan operasional perusahaan sesuai dengan regulasi internal dan eksternal.</li>
	<li>Memastikan regulasi internal bersifat update dan tidak tumpang tindih dengan fungsi lain.</li>
	<li>Memberikan nasihat hukum sehubungan dengan potensi resiko dan memberikan mitigasi resiko untuk setiap keterlibatan bisnis dan tindakan korporasi.</li>
	<li>Memberikan Legal Opinion (pendapat hukum) maupun rekomendasi untuk corporate baik secara internal maupun melalui koordinasi dengan Konsultan Hukum sehubungan dengan rencana pengembangan bisnis/inovasi maupun project Perusahaan.</li>
	<li>Stakeholder management.</li>
	<li>Menjalin kerjasama dengan pihak Konsultan Hukum dan Instansi terkait untuk memastikan perusahaan telah memenuhi persyaratan atas ketaatan hukum dan regulasi yang berlaku.</li>
	<li>Bertanggung jawab dalam Perlindungan Data Perusahaan serta Anti Pencucian Uang dan Pencegahan Pendanaan Terorisme perusahaan.</li>
	<li>Melakukan sosialisasi, edukasi, dan pendampingan kepada perusahaan maupun departemen terkait perihal pemberlakukan peraturan perundang-undangan yang baru maupun yang sudah ada, sebagai bentuk kontrol terhadap kepatuhan terhadap hukum.</li>
	<li>Melakukan review dan drafting dokumen legal perusahaan</li>
	<li>Menjalin kerjasama dan komunikasi dengan pihak Konsultan Hukum dan Instansi</li>
	<li>Memberikan dukungan legalitas produk-produk bisnis perusahaan untuk pemenuhan perlindungan hukum atau bisnis perusahaan.</li>
	<li>Berkoordinasi dengan Litigation Department serta departemen terkait lainnya dalam pelaksanaan legalitas perusahaan secara komprehensif serta menjadi bagian dalam sourcing information untuk keperluan Legal Audit.</li>
	<li>Memastikan seluruh aktivitas Perusahaan sesuai dengan ketentuan dan regulasi yang dikeluarkan oleh Bank Indonesia (BI) sebagai regulator, termasuk pelaporan, kepatuhan transaksi, serta implementasi kebijakan.</li>
</ul>

Legal & Compliance Head

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

<ol>
	<li>Mewakili perusahaan sebagai bagian dari Corporate Lawyer dalam segala permasalahan hukum</li>
	<li>Menyusun/mereview dokumen kerja sama;</li>
	<li>Melakukan penelitian dan analisis terhadap regulasi dan permasalahan hukum;</li>
	<li>Memberikan dukungan hukum sehari-hari untuk departemen lintas-fungsi (termasuk dukungan yang terkait dengan perbaikan proses bisnis dan hal-hal operasional);</li>
	<li>Memberikan dukungan berkelanjutan dalam penyusunan, standarisasi, dan implementasi kebijakan, syarat &amp; ketentuan, prosedur kerja internal dan pedoman operasional standar.</li>
</ol>

Corporate Legal & Litigation Analyst

PT PANTJA ARTHA NIAGA adalah perusahaan yang bergerak dalam bidang Importir dan Distributor minuman, khususnya minuman beralkohol, mencakup Beer, Wine & Spirits.

PT Pantja Artha Niaga

<ul>
	<li>Menyusun, meninjau, dan memfinalisasi berbagai jenis perjanjian (MoU, perjanjian kerja sama, NDA, perjanjian sewa, dan sebagainya) dalam Bahasa Indonesia maupun Bahasa Inggris.</li>
	<li>Melakukan legal review atas dokumen dan aktivitas bisnis perusahaan untuk meminimalisir risiko hukum dan memastikan kepatuhan perusahaan terhadap peraturan hukum yang berlaku.</li>
	<li>Memberikan opini dan saran hukum kepada manajemen dalam rangka pengambilan keputusan strategis maupun kebijakan perusahaan.</li>
	<li>Mengelola dokumen legal korporasi seperti akta pendirian, perubahan anggaran dasar, perizinan usaha dan lain sebagainya.</li>
	<li>Menyusun dan memperbarui standar kontrak serta SOP legal yang relevan.</li>
	<li>Melakukan legal research dan memantau perkembangan regulasi yang berdampak pada operasional dan kegiatan usaha perusahaan.</li>
	<li>Berkoordinasi dengan pihak eksternal seperti notaris, law firm, instansi pemerintah, juga mitra usaha dan mendampingi proses negosiasi kontrak dari sisi legal.</li>
</ul>

Corporate Legal Drafting Specialist

Universal BPR is a community bank founded in 2003 by Kaman Siboro and Stephen Satyahadi - two individuals with more than 30 years of experience in banking sector. The bank is engaged in the provision of loan, saving and deposit to individuals and SMEs. For lending segment, the current ticket size is ranging from 100 million to 10 billion rupiah per customer.

Universal BPR group currently operates 10 branches located in 8 cities of Indonesia.

Universal BPR is registered and regulated by OJK (financial services authority) and is a member of LPS (deposit insurance)

MISSION STATEMENT
To become a bank that focuses on improving the quality of life of the community with integrity, respect and continuous improvement.

MOTTO
Fast, Safe, Caring

Bank Universal BPR

<ul>
	<li>Review legal validity of documents, as well as the legal capacity of parties involved in credit agreements and collateral binding</li>
	<li>Execute credit agreements and collateral binding with customers</li>
	<li>Prepare and draft MoU for cooperation with KJPP</li>
	<li>Prepare reports related to Auctions, AYDA, and Credit Agreements</li>
	<li>Prepare documentation for Auctions and AYDA.</li>
</ul>

Legal Litigasi Jambi Area

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ol>
	<li>Drafting perjanjian bisnis dan corporate.</li>
	<li>Menganalisa dan mereview perjanjian bisnis dan corporate.</li>
	<li>Membantu Unit Bisnis dalam menghadapi somasi atau gugatan ke Pengadilan oleh pihak ketiga.</li>
	<li>Menyiapkan hingga terlaksananya jual beli tanah dan bangunan.</li>
	<li>Membantu pengurusan perijinan melalui One Single Submission hingga ke instansi terkait.</li>
	<li>Membantu persiapan dan proses dari segi legal untuk kredit serta produk-produk perbankan atau financial.</li>
	<li>Membantu RUPS Perseroan, baik formal maupun sirkuler, Jual Beli Saham, Persetujuan Komisaris, dan sebagainya (sesuai UUPT).</li>
	<li>Pendirian PT Indonesia dan luar negeri (Singapura, Hongkong, Common Island)</li>
</ol>

Corporate & Business Legal Officer

What is it like working at Kitabisa? 

About us 
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.


What we value 
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.


Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Kitabisa

Legal Advisory &amp; Strategy

<ol>
	<li>Provide expert legal counsel to management and business units on corporate, commercial, insurance, and regulatory matters.</li>
	<li>Monitor, analyze, and advise on legal and regulatory developments affecting the insurance industry.</li>
	<li>Support strategic business decisions with clear, solutions-oriented legal recommendations.</li>
</ol>

Contract Management

<ol>
	<li>Draft, review, and negotiate a wide range of agreements, including reinsurance, distribution, service provider, vendor, and corporate contracts.</li>
	<li>Ensure all contractual arrangements comply with applicable laws, regulations, and company policies.</li>
</ol>

Regulatory Compliance

<ol>
	<li>Ensure adherence to OJK and other regulatory requirements.</li>
	<li>Develop, implement, and continuously improve compliance frameworks, internal policies, and standard operating procedures.</li>
	<li>Guide internal stakeholders on regulatory obligations.</li>
</ol>

Regulatory Reporting &amp; Government Relations

<ol>
	<li>Prepare and submit legal and compliance reports in a timely and accurate manner.</li>
	<li>Serve as the primary legal liaison with OJK and other relevant government authorities.</li>
	<li>Build and maintain strong working relationships with regulators and industry associations.</li>
</ol>

Risk Management &amp; Dispute Resolution

<ol>
	<li>Identify, assess, and mitigate legal and regulatory risks across business operations.</li>
	<li>Support and/or manage dispute resolution, claims, and litigation processes when required.</li>
	<li>Advise on risk mitigation strategies related to products, operations, and partnerships. 
	 </li>
</ol>

Corporate Governance

<ol>
	<li>Support board and shareholder meetings, ensuring compliance with corporate governance standards and statutory obligations.</li>
	<li>Maintain and manage all legal documentation, licenses, and company records.</li>
</ol>

Insurance Legal and Compliance Manager

1. Campaign &amp; Promotion Operation

<ul>
	<li>Execute and monitor marketing campaigns and promotional activities.</li>
	<li>Evaluate campaign performance, prepare reports, and recommend improvements.</li>
</ul>

2. Merchant Operation (especially: SMEs Merchants)

<ul>
	<li>Support merchant acquisition, onboarding, and activation through tailored marketing initiatives such as exclusive campaigns, workshops, or engagement programs.</li>
	<li>Strengthen merchant growth and engagement to ensure a sustainable and active ecosystem.</li>
	<li>Develop merchant segmentation to identify growth opportunities and provide value-added services.</li>
	<li>Monitor and evaluate merchant engagement metrics to ensure continuous improvement.</li>
</ul>

3. Data &amp; Performance Analysis

<ul>
	<li>Collect and analyze data to measure campaign and merchant performance.</li>
	<li>Build reports and visualizations to track key metrics and evaluate performance for operational enhancement.</li>
	<li>Stay updated on best practices in marketing operations and merchant engagement.</li>
</ul>

Marketing Operation & Services Analyst

<ol>
	<li>Pembelian &amp; Penjualan Properti (Tanah dan Bangunan), khususnya dalam hal pengecekan legalitas dan kesiapan dokumen transaksi.</li>
	<li>Pengelolaan legalitas seluruh aset tanah dan bangunan perusahaan, khususnya pertanahan (perpanjangan HGB, sertifikasi, roya, sita aset dan pengelolaan pemilikan sertifikat tanah).</li>
	<li>Pengelolaan Legalitas Perizinan, baik perizinan proyek, perizinan baru maupun perizinan periodik (OSS RBA, SIMBG: PBG &amp; SLF, AMDAL. Net, aplikasi pemerintah daerah, dll).</li>
	<li>Kebutuhan legalitas (drafting, opini, standing, searching, peraturan perundang-undangan, dll).</li>
</ol>

Permit and Legal Officer KG Property

Holding BUMN Danareksa adalah instrumen strategis Pemerintah Republik Indonesia yang berperan sebagai holding transformasi dan investasi atas
lebih dari 40 perusahaan multisektor di bawah kepemilikan langsung dan tidak langsung dengan total aset sebesar Rp60 triliun dengan tujuan untuk
meningkatkan skala bisnis menjadi perusahaan berkinerja tinggi dengan tata kelola unggul yang berkontribusi signifikan bagi perekonomian dan
masyarakat.

Danareksa.

<ul>
	<li>Legal Document Review and Preparation: 
	a. Drafting, reviewing, and examining legal documents such as contracts, cooperation agreements, MoUs, and other business documents. 
	b. Ensuring the legality of documents in accordance with applicable laws and regulations.</li>
	<li>Legal Compliance: 
	a. Ensuring the company complies with all relevant regulations, laws, and legal policies. 
	b. Monitoring regulatory changes that may impact company operations.</li>
	<li>License Management: 
	a. Managing company-related licensing documents, including applications, renewals, and extensions. 
	b. Coordinating with relevant parties to ensure a smooth licensing process.</li>
	<li>Operational Legal Support: 
	a. Providing legal advice to other departments regarding the legal aspects of company operations. 
	b. Assisting in resolving legal disputes, both internally and externally.</li>
	<li>Legal Archiving and Documentation: 
	a. Managing the legal document archiving system to ensure data accessibility and security. 
	b. Preparing periodic legal and licensing reports for internal company needs.</li>
</ul>

Business Legal Officer at PT Kawasan Industri Terpadu Batang (KITB)

About Us: 

Founded in 2015, Howel and Co has redefined the art of gifting in Indonesia. As a celebrated TOP BRAND, we specialize in creating premium, bespoke gifts that capture the essence of every occasion. From luxurious bath sets to heartfelt prayer collections and playful children’s gifts, our products are meticulously crafted to ensure quality and uniqueness.

We collaborate with renowned figures and leading corporations to bring your gifting visions to life. At Howel and Co, we believe in turning ordinary moments into extraordinary memories—join the #HowelPeople and discover the power of a perfect gift.

Howel and Co

Job description

About the Role: 

We are looking for a dedicated and proactive Customer Service professional to join our team, with a strong focus on supporting peak seasons like Ramadhan and Idul Fitri. As the main point of contact for customers across various platforms, you will handle inquiries, resolve complaints, and process orders to ensure a smooth and positive customer experience. You will work closely with internal teams to address order and shipping issues, playing a key role in maintaining customer satisfaction and loyalty. By delivering timely, accurate information about our products and services, you will represent the face of our company and contribute to its success.

 

Responsibilities:

<ul>
	<li>Respond promptly to customer inquiries across various platforms (e.g., Shopee, Tokopedia, Instagram).</li>
	<li>Handle and resolve customer complaints regarding product issues, returns, and exchanges.</li>
	<li>Manage and track orders to ensure timely delivery and address any order discrepancies.</li>
	<li>Collaborate with the logistics team to address shipping issues and provide updates to customers.</li>
	<li>Maintain accurate records of customer interactions, transactions, comments, and complaints.</li>
	<li>Prepare and submit regular reports on customer interactions, feedback, and issues.</li>
	<li>Monitor and respond to customer reviews and feedback on multiple platforms.</li>
	<li>Provide comprehensive information about products, services, and policies to customers.</li>
	<li>Continuously improve service procedures, policies, and standards based on customer feedback.</li>
</ul>

Customer Service

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

Role Objective: 
Act as the primary point of contact for students, ensuring excellent service quality, fostering strong relationships, and guiding them through their learning journey. This role involves managing student accounts, providing personalized course consultations, and driving retention through renewals and engagement initiatives.

Key Responsibilities:

<ul>
	<li>Serve as a dedicated account manager for students, ensuring a smooth and fulfilling learning experience.</li>
	<li>Build and maintain strong relationships with students through regular check-ins and progress tracking.</li>
	<li>Guide students in achieving their learning goals by offering tailored course recommendations.</li>
	<li>Manage student account renewals and drive loyalty program participation.</li>
	<li>Collaborate with internal teams to enhance student satisfaction and retention.</li>
	<li>Organize and oversee engagement events at the learning center to foster a supportive community.</li>
</ul>

Service Consultant

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Memahami keseluruhan produk BFI</li>
	<li>Memberikan pelayanan terkait produk BFI kepada calon Customer Walk In</li>
	<li>Menawarkan produk pembiayaan terhadap customer Walk In</li>
	<li>Membantu proses administrasi kebutuhan Customer Walk In terkait pengajuan</li>
</ul>

Customer Service Penempatan Yogyakarta

<ol>
	<li>Bertanggung jawab terhadap kepuasan konsumen eksternal melalu﻿i pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh. </li>
	<li>Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.</li>
	<li>Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.</li>
	<li>Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.</li>
	<li>Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan kepuasan konsumen dan pencapaian target SLA.</li>
</ol>

Customer Service Branch Depok

<ul>
	<li>Membantu pelaksanaan program Partnership</li>
	<li>Koordinasi dengan mitra terkait aktivitas penyaluran</li>
	<li>Membantu persiapan, perencanaan pelaksanaan program berupa anggaran dan konsep project atau aktivitas</li>
	<li>Mengawasi dan monitoring event dan implementasi</li>
	<li>Membuat ide kreatif pelaksanaan event dan implementasi</li>
</ul>

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