Starting an unincorporated business in 1996, Simbadda Group has been distributing high quality consumer electronics throughout Indonesia. The business unit has started to form a corporate business since 2002.

One of our leading brands is SIMBADDA, which is known by the Indonesian people as a pioneer of speakers, cases and power supplies. We are also involved in the distribution of premium gadget accessories and PC components. Simbadda Group will continue to expand its distribution business to grow in the consumer electronics industry in Indonesia.

Simbadda Group always upholds the value of honesty, among others: honesty of quality,  honesty of cooperation in business and trying to establish cooperation with all partners  throughout Indonesia. 

Currently, Simbadda Group is expanding towards digital transformation that is looking for  enthusiastic, passionate, ambitious individuals to be part of us. 


Simbadda Group

<ul>
	<li>Manage the performance of company-owned online stores and marketplace channels to achieve established sales and revenue targets.</li>
	<li>Build and maintain strong relationships with Marketplace Account / Relationship Managers to support channel growth and maximize commercial opportunities.</li>
	<li>Coordinate the implementation of company campaigns across all online sales channels according to approved timelines and campaign objectives.</li>
	<li>Ensure product catalogs, pricing, promotions, banners, product availability, and other online merchandising elements are accurate and consistently updated.</li>
	<li>Monitor the performance of each online sales channel and provide data-driven recommendations to improve sales, traffic, and profitability.</li>
	<li>Identify and develop joint business opportunities and promotional programs with marketplace partners to drive incremental sales.</li>
	<li>Monitor marketplace trends, competitor activities, pricing, platform programs, and consumer behavior to support online sales strategies.</li>
	<li>Coordinate with Marketing, Sales, Warehouse, Customer Service, Finance, and other relevant functions to ensure successful campaigns, smooth e-commerce operations, order fulfillment, and achievement of online sales targets.</li>
	<li>Oversee day-to-day e-commerce operations, including product catalog management, stock availability, customer shopping experience, order management, and overall channel quality.</li>
	<li>Optimize traffic, conversion rate (CRO), and sales performance through data analysis, campaign management, online merchandising, and KPI-based recommendations.</li>
	<li>Prepare regular online sales and channel performance reports, including key insights, issues, and improvement opportunities.</li>
	<li>Execute special projects, initiatives, and ad hoc assignments assigned by management to support departmental and company objectives.</li>
</ul>

Ecommerce Specialist

Making dream homes happen since 2015, Dekoruma is a rapidly-growing tech startup aiming to put a stop to the inefficiencies that have long occurred in the Home & Living industry. We believe that everyone is entitled to easy access not only to quality furniture at an affordable price, but also economical home design and its nitty-gritty. Since its establishment, we have launched vertically integrated business units (and even more to come), two of them being interior design services and material supply store.

While interior design services and furniture manufacturers remain abundant, there has yet to be a one-stop platform that actualises the A to Z’s of realizing your dream homes. Dekoruma intends to be the one answer to this demand.

Engage in a workplace surrounded by vibrant energy and youth who does work that matters and improvements that make a difference. We seek to create a working environment that is dynamic, and above all, impactful. In Dekoruma, we work for a cause, not just applause.

Dekoruma

<ul>
	<li> Manage product listings (SKU) and marketplace promotions.</li>
	<li>Coordinate with internal teams to resolve operational and order-related issues.</li>
	<li>Monitor marketplace performance, including GMV, Active SKU Rate, UPT, and Conversion Rate (CR).</li>
	<li>Develop campaign strategies to drive sales growth.</li>
	<li>Prepare sales performance reports and provide insights for business improvement.</li>
</ul>

Key Account Executive

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

1. Membantu proses pendaftaran, verifikasi, dan penyiapan toko/merhant baru di TikTok Shop/TikTok Go agar bisa berjualan dengan cepat. 
2. Menjadi titik kontak utama (point of contact) bagi merchant untuk membantu menyelesaikan kendala operasional harian. 
3. Bertanggung jawab terhadap pencapaian target penjualan (GMV) atas merchant yang dikelola 
4. Menganalisis data penjualan toko dan membuat strategi optimalisasi (store front, produk, harga, kampanye platform, ads) merchant yang dikelola 
5. Menginformasikan kebijakan, fitur baru, dan panduan berjualan yang efektif kepada para merchant. 
6. Bekerja sama dengan tim pemasaran, logistik, dan layanan pelanggan guna memastikan operasional pesanan dan event promosi berjalan lancar

Merchant Operation

Binajasa Sumber Sarana (BSS), established in 1986, specializes in Executive Search & Contract Personnel. With over 38 years of experience and a continually updated database, we provide efficient and professional recruitment solutions for our clients.

PT Binajasa Sumber Sarana (BSS Recruitment)

<ul>
	<li>Mengelola dan memperbarui merchant database, sales pipeline, serta progress merchant activation secara akurat.</li>
	<li>Memastikan kelengkapan merchant data, agreements, promotional documents, dan commercial program records.</li>
	<li>Menyiapkan daily &amp; weekly reports terkait team performance, sales pipeline, productivity, dan merchant follow-ups.</li>
	<li>Mengelola tracker menggunakan Microsoft Excel, Google Sheets, dan internal systems, termasuk melakukan pengecekan data dan menemukan potential errors.</li>
	<li>Memberikan dukungan administratif untuk merchant promotions, Ads, dan commercial initiatives, serta berkoordinasi dengan Sales, Operations, Marketing, Finance, dan stakeholder terkait.</li>
</ul>

Sales Administration

<ul>
	<li>Menjadi point of contact untuk kebutuhan koordinasi account, termasuk tracking service requests dan operational issues hingga terselesaikan.</li>
	<li>Mendukung Account Manager dalam reporting, documentation, onboarding, dan administrasi account secara rutin.</li>
	<li>Berkoordinasi dengan tim Operations, Finance, Product, dan Support untuk memastikan kebutuhan partner dapat ditangani dengan baik.</li>
	<li>Melakukan monitoring account performance, melakukan follow-up terhadap issues atau exceptions, serta melakukan eskalasi jika diperlukan.</li>
	<li>Menjaga keakuratan account data, contracts, reports, dan records di internal systems serta mendukung improvement pada proses kerja.</li>
</ul>

Account Support Coordinator  Bandung

About Us: 

Founded in 2015, Howel and Co has redefined the art of gifting in Indonesia. As a celebrated TOP BRAND, we specialize in creating premium, bespoke gifts that capture the essence of every occasion. From luxurious bath sets to heartfelt prayer collections and playful children’s gifts, our products are meticulously crafted to ensure quality and uniqueness.

We collaborate with renowned figures and leading corporations to bring your gifting visions to life. At Howel and Co, we believe in turning ordinary moments into extraordinary memories—join the #HowelPeople and discover the power of a perfect gift.

Howel and Co

<h1>Position Overview</h1>

Howel is looking for 1 Full-Time Marketing Specialist to become the company's marketing generalist.

This role goes beyond executing marketing campaigns. We are looking for someone who is genuinely interested in understanding our customers, competitors, brand positioning, business performance, and marketing channels to help make better marketing decisions.

You will work closely with the CEO and cross-functional teams to identify opportunities, generate insights, and continuously improve Howel's marketing performance across all channels.

This role is ideal for someone who enjoys solving business problems through marketing, rather than focusing on only one area such as advertising or content creation.

<h1>Key Responsibilities</h1>

Brand &amp; Business

<ul>
	<li>Develop a deep understanding of Howel's brand, products, customers, and business model.</li>
	<li>Understand customer behaviour and identify opportunities to strengthen the brand.</li>
</ul>

Marketing Strategy

<ul>
	<li>Participate in content planning and campaign brainstorming sessions.</li>
	<li>Contribute ideas to improve branding, customer experience, and overall marketing effectiveness.</li>
	<li>Support marketing decisions with data, research, and customer insights.</li>
</ul>

Research &amp; Analysis

<ul>
	<li>Conduct regular competitor research and market analysis.</li>
	<li>Study industry trends and identify opportunities for Howel.</li>
	<li>Review marketing performance across:
	<ul>
		<li>Meta Ads</li>
		<li>TikTok Ads</li>
		<li>Google Ads (if applicable)</li>
		<li>Shopee Ads</li>
		<li>TikTok Shop Ads</li>
		<li>Affiliate Marketing</li>
		<li>Marketplace performance</li>
		<li>Turn marketing data into actionable recommendations.</li>
	</ul>
	</li>
</ul>

Customer Insights

<ul>
	<li>Read customer chats, marketplace reviews, gift cards, and customer feedback to understand customer motivations, pain points, and purchasing behaviour.</li>
	<li>Translate customer insights into marketing improvements.</li>
</ul>

Cross-functional Collaboration

<ul>
	<li>Work closely with the CEO, Merchandise Team, Content Team, KOL Team, Marketplace Team, and other departments to execute marketing initiatives.</li>
</ul>

<h1>Requirements</h1>

We are looking for someone who is:

<ul>
	<li>Highly curious and eager to learn</li>
	<li>Possesses strong common sense and sound judgment</li>
	<li>Detail-oriented</li>
	<li>Analytical and data-driven</li>
	<li>Highly responsible with a strong sense of ownership</li>
	<li>Passionate about branding and customer experience</li>
	<li>Has good taste in branding, visual aesthetics, and customer experience</li>
</ul>

Marketing Knowledge

The candidate should have a solid understanding of:

<ul>
	<li>Branding</li>
	<li>Digital Marketing</li>
	<li>Performance Marketing</li>
	<li>Marketplace Marketing</li>
	<li>Affiliate Marketing</li>
	<li>Content Marketing</li>
	<li>Consumer Behaviour</li>
</ul>

Note: The candidate does not need to be an expert media buyer. However, they should understand marketing metrics, know how to analyse campaign performance, and be able to collaborate effectively with advertising specialists.

Marketing Specialist

Didirikan pada tahun 2012, memulai bisnis sebagai penyedia layanan untuk ATM. Saat ini perusahaan mengembangkan solusi dan penyedia layanan multi-vendor, untuk menawarkan berbagai solusi dan layanan inovasi yang lebih luas.

VISI
Menghasilkan solusi dan layanan terbaik di bidang Layanan dan Konsultasi IT dengan upaya maksimal yang diarahkan pada kepuasan pelanggan.

MISI
Untuk membangun reputasi sebagai salah satu penyedia Solusi dan Layanan IT yang paling inovatif. Kami percaya dalam melakukan pekerjaan dengan cara yang paling efisien serta dengan metodologi yang kuat dan terstruktur, dengan evolusi bertahap dari kerja keras ke budaya kerja cerdas, untuk memenuhi kepuasan klien.

 
IT Consulting & Professional Services

To keep pace in the digital age while controlling costs and mitigating business risks, you can no longer depend on the past as a guide for the future. Leverage our consulting services and technology expertise to accelerate your business transformation and innovation strategies. We help you create and execute strategies to unlock opportunities, optimize processes, and uncover cost savings, with the offering as follow:

• Advisory Services. Our expert security consultants help you to secure your technologies by putting the right policies, processes, and architectures in place

• Architecture consulting services. Use existing and estimated future application traffic patterns to design a technology architecture for your organization. 

• Project and programmed management services. We support the successful execution of your IT projects using robust, proven project management methodologies.

•Application Customization and Programming Services. Our Developer expert could help you to provide the customization and enhancement of your existing applications.

 •QA and Automation Consultancy. Our QA and Automation expert will help you to ensure the quality of software development and deployment. Performing automated and manual tests to ensure the software created by developers is fit for purpose, include analysis of the software, and systems, mitigate risk and prevent software issues.

 

MITech

<ul>
	<li>Planning of sales strategies, the positioning in contrast to the competitors and the 
	 demonstration of the business.</li>
	<li>Working with a sales team to determine solutions to customers’ challenges and supporting the sales team to present proposals to clients.</li>
	<li>Preparation of presentations about the products or services with all their values for the usage of the sales department.</li>
	<li>Keep up to date with competitor and marketplace news and changes.</li>
	<li>Engagement with the customers and interpretation of their needs and derivation of advice for prospective products that are aligned with the customers' demands.</li>
	<li>Lead the solutions demos, respond to the clients RFP, ensure the proposed solutions tailored to the requirements.</li>
</ul>

Presales Consultant

<ul>
	<li>Conduct live streaming sessions for product promotion, audience engagement, and sales conversion through TikTok, Shopee, or Instagram</li>
	<li>Selling product by actively encouraging existing and new customers through live stream sessions</li>
	<li>Manage the execution of live streaming programs and social commerce activities across multiple digital platforms and marketplace channels</li>
	<li>Plan, manage and oversee content calendars and live streaming schedule while coordinating with hosts, content creators, and cross functional teamd to ensure seamless execution and optimal performance</li>
	<li>Monitor, evaluate, and analyze content/live streaming performance based on established KPI's, using insights and data drivenfindings to optimal future strategies</li>
</ul>

Social Commerce | Freelance | Jakarta

<ul>
	<li>Draft, review, and negotiate commercial agreements, including distribution, dealership, key account, retail, marketplace, partnership, vendor, and service agreements.</li>
	<li>Provide legal advice on commercial activities, sales programs, promotions, pricing arrangements, marketing campaigns, and business partnerships.</li>
	<li>Identify and mitigate legal and contractual risks arising from commercial transactions and business initiatives.</li>
	<li>Ensure commercial activities and agreements comply with applicable laws, regulations, company policies, and internal governance.</li>
	<li>Support Commercial &amp; Marketing teams in structuring new channels, partnerships, and strategic business arrangements.</li>
	<li>Manage contract lifecycle, including review, approval, renewal, amendment, termination, and legal documentation.</li>
	<li>Support the handling of commercial disputes, claims, breaches of contract, and settlement negotiations.</li>
	<li>Coordinate with external legal counsel and relevant stakeholders when specialized legal support is required.</li>
	<li>Monitor regulatory developments that may impact the company’s commercial, distribution, retail, and marketing activities.</li>
	<li>Perform special legal assignments and ad hoc projects as assigned by management.</li>
</ul>

Commercial Legal Manager

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

About this Position: 
We're looking for a Senior UX Researcher with strong research expertise, sharp product thinking, and a passion for turning user insights into meaningful product and business impact. If you enjoy solving complex problems, working across qualitative and quantitative methods, and influencing product decisions through research, we'd love to meet you.

Why this role is interesting 
At Astro, research lives close to real decisions. The problems are fast-moving and often shaped by user behavior, business needs and operational realities. 
In this role, you will help teams untangle complexity and turn them into a clear product direction. You will have the space to challenge assumptions, bring clarity to ambiguity, and make research useful beyond the final deck.

 
Job Description: 
As our Astronaut, your missions are:

<ul>
	<li>Own and lead end-to-end UX research projects, from problem framing and research planning to execution, synthesis, and actionable recommendations.</li>
	<li>Partner with Product Managers, Designers, Data teams, Operations, and other stakeholders to identify and prioritize high-impact research opportunities.</li>
	<li>Translate ambiguous product and business problems into clear research objectives, hypotheses, and research questions.</li>
	<li>Design and conduct qualitative and quantitative research, including user interviews, usability testing, surveys, journey mapping, segmentation, and behavioral research.</li>
	<li>Analyze and synthesize findings across multiple data sources to uncover meaningful user behaviors, needs, pain points, and opportunities.</li>
	<li>Translate research findings into clear, actionable recommendations that inform product strategy, design decisions, prioritization, and business outcomes.</li>
	<li>Communicate research findings through compelling storytelling and presentations tailored to different audiences, including senior stakeholders.</li>
	<li>Use product metrics and behavioral data to complement user research and build a holistic understanding of users.</li>
	<li>Proactively identify opportunities where research can create meaningful impact, while challenging assumptions and ensuring we are solving the right problems.</li>
</ul>

Senior UX Researcher

PT. Hades Guna Sehati adalah perusahaan pengadaan produk kebutuhan kapal nelayan berkualitas.

Didirikan dengan semangat untuk mendukung industri perikanan nasional, kami berdedikasi untuk menyediakan produk berkualitas tinggi dengan harga kompetitif yang dapat diandalkan oleh para nelayan dan pelaku industri kelautan.

Produk yang kami sediakan antara lain:
🛠️ Pipa galvanis
🕸️ Jaring ikan
💡 Lampu kapal
⚙️ Mesin penyedot ikan

Dengan pengalaman dan jaringan yang luas, kami berkomitmen memberikan layanan terbaik dan solusi pengadaan yang efisien, cepat, dan handal bagi pelanggan kami di seluruh Indonesia. Bersama kita mendorong perkembangan dan kemajuan perikanan Indonesia.

PT Hades Guna Sehati

Kami mencari General Affairs &amp; Operational Support yang jujur, berintegritas, proaktif, teliti, dan tech-savvy.

Posisi ini bertanggung jawab memastikan kebutuhan kantor, gudang, aset, vendor, kendaraan operasional, dan perjalanan dinas berjalan dengan baik. Kandidat diharapkan memiliki service mindset kepada karyawan dan stakeholders lainnya, tetapi tetap memperhatikan efisiensi dan penghematan biaya perusahaan.

Kami membutuhkan seseorang yang tidak hanya menunggu instruksi, tetapi mampu melihat kebutuhan, menyelesaikan masalah, dan terus mencari perbaikan proses melalui pola pikir Kaizen.

Tanggung Jawab

<ul>
	<li>Memastikan kantor, gudang, fasilitas, dan area kerja selalu bersih, aman, rapi, dan siap digunakan.</li>
	<li>Memantau kebutuhan operasional kantor agar selalu tersedia.</li>
	<li>Mengelola dan memperbarui data aset perusahaan, termasuk lokasi, kondisi, pengguna, dan serah terima aset.</li>
	<li>Mengatur pembelian kebutuhan kantor dan operasional.</li>
	<li>Mencari, membandingkan, dan bernegosiasi dengan vendor berdasarkan harga, kualitas, dan layanan.</li>
	<li>Mengatur tiket pesawat, kereta, hotel, dan transportasi untuk perjalanan dinas karyawan.</li>
	<li>Memastikan detail perjalanan, nama, jadwal, lokasi, bagasi, dan dokumen pemesanan sudah benar.</li>
	<li>Menangani perubahan jadwal, pembatalan, refund, dan kendala perjalanan.</li>
	<li>Mengelola kendaraan operasional, termasuk servis, pajak, kebersihan, dan pencatatan penggunaan.</li>
	<li>Membantu kebutuhan onboarding, meeting, training, acara internal, tamu, pengiriman, dan operasional harian.</li>
	<li>Mengelola petty cash, invoice, bukti transaksi, laporan pengeluaran, dan dokumen General Affairs.</li>
	<li>Menjaga kerahasiaan data, transaksi, aset, vendor, dan informasi perusahaan.</li>
	<li>Membuat checklist, SOP, database, dan sistem monitoring yang lebih efisien.</li>
	<li>Mengusulkan perbaikan proses dan penghematan biaya secara berkala.</li>
	<li>Bersedia membantu kebutuhan operasional lain ketika diperlukan.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This is a test unit that measures the ability to use math to solve problems encountered in the real world, covering simple word problems on arithmetic, interests, and conversion

Performing business transactions requiring mathematical calculations such as payroll, retail sales, invoicing, purchasing, and staff forecasting contribute to running business operations successfully. Any delay or miscalculation can affect employee and customer relations. Companies should hire employees showing strong ability in numeracy so employees can interpret results better, process information faster, and make sound decisions. While technology has assisted in carrying out these tasks, skills are required for employee and business performance. This test identifies ability to apply basic math calculations in various problem-solving scenarios.

Practical Math

This test unit measures the ability to listen, understand, and follow a set of spoken instructions and remember the important details for implementation

Hiring employees that can accurately follow steps and processes dictated verbally ensures two things--same output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Verbal)

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Reading Comprehension

General Affairs & Operational Support

<ul>
	<li>Own and be accountable for national revenue, profitability, and sustainable business growth across all commercial and marketing functions.</li>
	<li>Lead, oversee, and evaluate the performance of all Division Heads under the Commercial &amp; Marketing function, ensuring alignment with business objectives and performance targets.</li>
	<li>Set overall commercial and marketing direction, ensuring alignment between brand strategy, channel strategy, digital growth, omnichannel, and sales execution.</li>
	<li>Govern the end-to-end business funnel from Brand Guidance → Branding → Traffic &amp; Acquisition → Channel Execution → Conversion → Retention, ensuring each function contributes to measurable business results.</li>
	<li>Establish and review key performance indicators covering revenue, profitability, channel performance, sell-in, sell-through, sell-out, CAC, ROAS, LTV, conversion, retention, and marketing ROI.</li>
	<li>Conduct regular business and performance reviews with each Head, identify performance gaps, and ensure timely corrective actions and improvement plans.</li>
	<li>Oversee national channel development and expansion across GT, MT, Key Accounts, Superstores, Retail, Experience Stores, E-Commerce, Marketplace, Website, and other strategic channels.</li>
	<li>Ensure effective allocation and utilization of commercial and marketing budgets, with clear accountability for ROI and business impact.</li>
	<li>Drive strategic alignment between Brand Principle / Holding, Distributor, Commercial, Marketing, Digital, Retail, and other relevant functions.</li>
	<li>Lead major strategic decisions related to business growth, market expansion, key partnerships, customer acquisition, and commercial transformation.</li>
	<li>Act as the primary strategic escalation and decision-making point for Commercial &amp; Marketing matters before escalation to the Managing Director.</li>
	<li>Build a strong, scalable, accountable, and performance-driven leadership team, including coaching and developing the Heads under the function.</li>
	<li>Provide regular business performance updates, strategic recommendations, key risks, and growth opportunities to the Managing Director.</li>
	<li>Lead strategic initiatives, transformation programs, and special/ad hoc projects assigned by the Managing Director to support company objectives.</li>
</ul>

General Manager – Commercial & Marketing

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

Most design jobs start with months of onboarding before you touch anything real. This one doesn't.

You'll work directly with our Design Lead on SeriousMD and NowServing — products used by 20,000+ doctors and millions of patients. Small team means steep learning curve, real ownership, and work that actually ships.

If you're a designer who's hungry to grow fast, this is that opportunity.

 

About Us

Leapfroggr builds SeriousMD (EMR for doctors) and NowServing (healthcare marketplace for patients). Our products handle real medical workflows — scheduling, records, patient communication, payments. Design decisions here have consequences.

You'll have mentorship and support, but also real responsibility from week one.

 

What You'll Actually Do

<ul>
	<li>Design UI/UX for web, iOS, and Android. You'll work across platforms.</li>
	<li>Create wireframes, prototypes, and high-fidelity mockups.</li>
	<li>Collaborate closely with our Design Lead to develop your craft.</li>
	<li>Work with engineers to ship your designs and learn what survives implementation.</li>
	<li>Participate in user research. Watch real doctors and patients use your work.</li>
	<li>Contribute to our design system and learn how scalable design works.</li>
</ul>

 

What We Offer

<ul>
	<li>Remote-friendly (distributed across the Philippines)</li>
	<li>Health insurance</li>
	<li>Flexible hours</li>
	<li>Paid leave (sick, vacation, maternity/paternity, bereavement)</li>
	<li>Direct mentorship from our Design Lead</li>
	<li>Accelerated growth — you'll learn more here in one year than three years somewhere else</li>
</ul>

 

How to Apply

Send your portfolio. Tell us what kind of designer you want to become — we'll tell you if we can help you get there.​​​​​​​

UI/UX Designer

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

Thumbtack Philippines

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Success Team

Thumbtack is the leading marketplace platform connecting customers with local professionals for all their project and service needs.

We are a rapidly growing organization looking for highly motivated individuals to join us in scaling our success team. Our culture prides itself on diversity and inclusion and our mission is to empower independent pros to grow their businesses, and that's where you come in.

About the role

As a Success Specialist, you'll be on the front lines, helping our pros unlock their full potential and build thriving businesses on Thumbtack. It's all about being a strategic partner and champion for our pros. You'll be the ultimate guide for our pros, helping them navigate their journey to success. We're looking for someone who is not just great at building rapport but is also a consultative partner who can dive deep into a pro's business, marketing strategy, and growth goals. Your day will be packed with high-impact activities building trust and loyalty and driving revenue and departmental goals.

What you’ll do

<ul>
	<li>Partner with our pros on our platform by listening to their needs and providing the best solutions - you’re the expert! Pro satisfaction and longevity will be your #1 priority.</li>
	<li>Maintain excellent knowledge of Thumbtack’s products and services, as well as industry standards and best practices for home maintenance and repairs and other service industries.</li>
	<li>Participate in at least 50 outbound interactions per day with our pros to determine the best solution to help them get hired. This can include using tools such as AI to optimize their accounts.</li>
	<li>Successfully build rapport with the pros and be able to anticipate their needs and long term business goals.</li>
	<li>Conduct comprehensive profile reviews, guiding pros through key areas like response time, reviews, profile pictures, and quick replies to help them shine. You’ll encourage them to complete product recommendations and set competitive budgets, setting them up for success.</li>
	<li>Identify opportunities to cross-sell additional products or services to existing pros.</li>
	<li>Actively listen to pro concerns taking on a consultative approach, have the ability to probe, and be able to provide recommendations when necessary.</li>
	<li>Have the ability to set the proper expectations on lead costs, marketing and ROI with our pros so they are satisfied and can justify their marketing spend.</li>
	<li>Troubleshoot and resolve pro inquiries with effective problem-solving and de-escalating skills while building a relationship with the pro.</li>
	<li>Proactively follow up with pros via call, SMS and/or email.</li>
	<li>Maintain high-performance metrics including revenue attainment, quality adherence, efficiency, pro satisfaction, and net promoter scores.</li>
	<li>Continuously look for areas of improvements that drive revenue and communicate trends to the appropriate parties.</li>
	<li>Make independent and insightful decisions while keeping the pro and company needs in mind.</li>
	<li>Engage with team members through weekly development sessions, training, and support interactions that help build each other.</li>
</ul>

Sales and Marketing Knowledge

Customer Service

Communication Skills

Sales Success Specialist [B2B, Remote WFH]

About NowServing

NowServing is the Philippines' leading healthcare marketplace connecting patients with thousands of healthcare providers. We're on a mission to make quality healthcare accessible to every Filipino.

The Opportunity

You'll work alongside our SEO lead to write and optimize healthcare content across our platform.

What You'll Own

<ul>
	<li>Content optimization: Improve existing pages to rank better and serve users better</li>
	<li>SEO implementation: On-page optimization, meta data, internal linking, structured data</li>
	<li>Content quality: Ensure healthcare information is accurate, helpful, and search-friendly</li>
	<li>Performance tracking: Monitor rankings, traffic, and user engagement from your optimizations</li>
</ul>

You'll Thrive Here If

<ul>
	<li>You're driven by seeing measurable results - rankings improving, traffic growing</li>
	<li>You can work systematically </li>
	<li>You're resourceful and figure things out independently</li>
	<li>You want ownership over your work, not just task execution</li>
	<li>You're curious about how search engines work and stay updated on SEO</li>
</ul>

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