BOSNET is an FMCG (Fast-Moving Consumer Goods) super-apps and ecosystem provider with two primary business facets: selling distribution super-apps and offering an ecosystem for FMCG principals to enhance their order-generation and logistics. The services provided include e-payment, pay-later options, advertising, market insights, and back-office solutions. Currently, our ecosystem processes over IDR 50 trillion worth of transactions annually.

BOSNET Distribution Indonesia

<ul>
	<li>Design and document data mapping across systems (OMS, DIS, DMS), including payload structures and transformation logic.</li>
	<li>Develop test scenarios, execute integration testing, validate data flows, and coordinate UAT with distributors and internal teams.</li>
	<li>Act as a liaison between distributor IT teams and business stakeholders to confirm data accuracy, resolve discrepancies, and align integration logic.</li>
	<li>Identify and resolve integration issues (e.g., mapping errors, data inconsistencies), escalate to the relevant PIC, and ensure timely resolution.</li>
	<li>Produce detailed documentation such as mapping logic, test results, and issue logs for each distributor integration setup.</li>
	<li>Collaborate with Product Owners and the Integration Team to align technical designs and deployment timelines.</li>
	<li>Coordinate with third-party vendors to ensure integration readiness and provide support during testing and go-live.</li>
</ul>

System Integration Specialist

PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.

PT Metrodata Electronics, Tbk

<ul>
	<li>Maintain and immediate do remediation on the Tickets related to Network Performance and service degradation</li>
	<li>Send the ist Communication notification to users which is validated by company via email or intranet, and closing and/or escalating the ticket to Company’s IT staff in case of necessity. The ticket will not be closed until company agrees that the issue is resolved.</li>
	<li>Maintain Fortinet Appliances on the Firewalls</li>
	<li>Maintain cisco Communication Servers and avaya pbx system</li>
	<li>Ensure the VoIP network has a qos</li>
	<li>Check the status of a registeredit Infrastructure to ensure that it is operating within acceptable limits</li>
	<li>To respond events generated by monitored device by creating ticket incident and assigned to concern parties</li>
	<li>To get acknowledge from concern parties that ticket has been response</li>
	<li>Send the IST Communication notification to users which is validated by company via email or intranet</li>
	<li>Be responsible for responding to alerts generated by the monitoring system, covering incident ticket creation, incident notification to company, Level-1 analysis and troubleshooting.</li>
	<li>Incident Report as part of vendor’s responsibility must be submitted immediately after troubleshooting to company’s it Staff completed with analysis and taken actions.</li>
	<li>Incident Report (could be using Flash Info mechanism) must be escalated it to all concern parties. Time to produce Flash Info will follow the sla defined later (example below 20 minutes).</li>
	<li>Use Tools to monitor the availability of systems servers and network line (i.e. Solarwind, etc).</li>
	<li>Proactively raise incident / problem into operational service desk or ticketing system regarding project activity where required</li>
	<li>Supporting for network and service desk improvement</li>
	<li>Implement pre approve standard change (change request management regarding project based)</li>
	<li>Provide risk or advice regarding pre-implementation project where required</li>
	<li>Proactively reminder or notify the team regarding project process and timeline implementation</li>
</ul>

Network Engineer

OttoDigital is part of Salim Group Digital Ecosystem (Financial Technology) - aims to empower “the underserved” and “the unbanked” population through integrated implementation of the Group digital payment ecosystem. We are digital platform and solution to businesses and enterprises, enabling various digital transactions on their services to better serve consumers.

OttoDigital Group

<ul>
	<li>Provide system network design and IT (Topology, Single-Line Diagram, Layout), and technical documents (Configuration Guide, Equipment list, Function Matrix, Mop)</li>
	<li>BOQ items review, make sure the items and quantity match with project needed</li>
	<li>Configure and manage the network system and IT equipment (Switch, router, server, etc.)</li>
	<li>Checking the equipment’s function and system that was mounted, and operate the network and IT equipment pre-handover to operation team</li>
	<li>Maintenance and operate IT system network in the H2 Office, make sure the system is provided and the function work properly</li>
</ul>

Sinergi yang saling menguntungkan
Tahun 2015 menjadi titik balik bagi Bank Mandiri Taspen, dimana Bank Mandiri Taspen memutuskan untuk menjadi bank yang unggul di nasional pada segmen pensiunan dan UMKM, yang diwujudkan dalam program sinergi yang dilaksanakan melalui 2 (dua) kontribusi utama dan benefit, yaitu PT. Bank Mandiri (Persero) Tbk. dan PT. Taspen (Persero).

Visi Bank Mandiri Taspen : Menjadi mitra terbaik dan terpercaya dalam memberdayakan dan mensejahterakan.
Misi Bank Mandiri Taspen :
1. Menciptakan pertumbuhan bisnis dan kesejahteraan melalui produk dan layanan keuangan terbaik
2. Fokus pada kebutuhan UMKM dan Pensiunan dengan menyelaraskan kepentingan ekonomi, sosial dan lingkungan

PT Bank Mandiri Taspen

<ul>
	<li>Melakukan evaluasi risiko keamanan jaringan dan mengidentifikasi kelemahan potensial.</li>
	<li>Menyusun dan mengimplementasikan strategi peningkatan keamanan jaringan.</li>
	<li>Memantau aktivitas jaringan untuk mendeteksi anomali dan potensi ancaman.</li>
	<li>Melakukan penilaian kerentanan dan pengujian penetrasi secara berkala.</li>
	<li>Mengkonfigurasi dan memelihara firewall, sistem deteksi/pencegahan intrusi (IDS/IPS), serta solusi NAC, WAF, dan NDR.</li>
	<li>Menanggapi insiden keamanan dan memastikan pemulihan sistem yang cepat.</li>
	<li>Menjamin bahwa hanya pengguna yang sah memiliki akses ke jaringan.</li>
	<li>Memastikan keamanan data yang ditransmisikan melalui jaringan.</li>
	<li>Merancang strategi pencegahan serangan siber yang proaktif.</li>
</ul>

Network Security Officer

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Managing the accounting day-to-day function</li>
	<li>Record all financial transactions, including income, expenses, and journal adjustments.</li>
	<li>Prepare financial statements in accordance with applicable accounting standards.</li>
	<li>Perform reconciliations to ensure data accuracy.</li>
	<li>Support of company’s tax obligations in a timely manner.</li>
	<li>Operate and maintain the accounting software used by the company.</li>
	<li>Ensure all accounting procedures and processes comply with government regulations and company policies.</li>
</ul>

Accounting Officer | Tribun Network

<ul>
	<li>Melakukan pencatatan pembayaran dan semua bukti transaksi.</li>
	<li>Menyiapkan laporan kas kecil dan memvalidasi dokumen pendukung nya.</li>
	<li>Melakukan semua aktivitas terkait pembayaran perusahaan.</li>
	<li>Melakukan semua dokumentasi transaksi dari bank dan transaksi kas kecil.</li>
	<li>Bertanggung jawab untuk mempersiapkan arus kas dan anggaran.</li>
	<li>Membuat laporan keuangan.</li>
</ul>

Finance Administrative Assistant | Tribun Network

1. Editing &amp; Post-Production

Melakukan editing video sesuai dengan brief dan kebutuhan proyek.

Menambahkan transisi, teks, efek visual, color grading, dan sound design agar video lebih menarik.

Mengoptimalkan video untuk berbagai platform (YouTube, Instagram, TikTok, dll.)

2. Kolaborasi dengan Tim Kreatif

Bekerja sama dengan videographer, scriptwriter, dan animator untuk menghasilkan video berkualitas tinggi.

Memberikan ide kreatif terkait konsep visual, gaya editing, dan storytelling video.

3. Manajemen File &amp; Revisi

Mengelola file video &amp; proyek editing dengan sistematis agar mudah diakses oleh tim.

Menerima dan menyesuaikan revisi berdasarkan masukan dari klien atau tim kreatif.

Videographer Female Media Grid Network

Melakukan support kepada Product Manager dalam mengembangkan, mengoptimalkan, dan mengelola produk agar sesuai dengan kebutuhan pengguna dan tujuan bisnis. Serta akan terlibat dalam proses riset, perencanaan, eksekusi, hingga evaluasi produk yang sedang dikembangkan oleh perusahaan.

IT Product Management Intern | Tribun Network

<ul>
	<li>Manage electronic resources, including journals and e-books, to satisfy reference needs for study and or research</li>
	<li>Teach guests how to navigate and utilize the online resources at the library</li>
	<li>Coordinate the requirements for research references with the lecturers in the study program.</li>
	<li>-Select and provide data on fresh research findings and research subjects that are pertinent to each study program's field of study.</li>
</ul>

Associate Library Services Officer at Universitas Multimedia Nusantara

About Us: 

Founded in 2015, Howel and Co has redefined the art of gifting in Indonesia. As a celebrated TOP BRAND, we specialize in creating premium, bespoke gifts that capture the essence of every occasion. From luxurious bath sets to heartfelt prayer collections and playful children’s gifts, our products are meticulously crafted to ensure quality and uniqueness.

We collaborate with renowned figures and leading corporations to bring your gifting visions to life. At Howel and Co, we believe in turning ordinary moments into extraordinary memories—join the #HowelPeople and discover the power of a perfect gift.

Howel and Co

Job description

About the Role: 

We are looking for a dedicated and proactive Customer Service professional to join our team, with a strong focus on supporting peak seasons like Ramadhan and Idul Fitri. As the main point of contact for customers across various platforms, you will handle inquiries, resolve complaints, and process orders to ensure a smooth and positive customer experience. You will work closely with internal teams to address order and shipping issues, playing a key role in maintaining customer satisfaction and loyalty. By delivering timely, accurate information about our products and services, you will represent the face of our company and contribute to its success.

 

Responsibilities:

<ul>
	<li>Respond promptly to customer inquiries across various platforms (e.g., Shopee, Tokopedia, Instagram).</li>
	<li>Handle and resolve customer complaints regarding product issues, returns, and exchanges.</li>
	<li>Manage and track orders to ensure timely delivery and address any order discrepancies.</li>
	<li>Collaborate with the logistics team to address shipping issues and provide updates to customers.</li>
	<li>Maintain accurate records of customer interactions, transactions, comments, and complaints.</li>
	<li>Prepare and submit regular reports on customer interactions, feedback, and issues.</li>
	<li>Monitor and respond to customer reviews and feedback on multiple platforms.</li>
	<li>Provide comprehensive information about products, services, and policies to customers.</li>
	<li>Continuously improve service procedures, policies, and standards based on customer feedback.</li>
</ul>

Customer Service

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

Role Objective: 
Act as the primary point of contact for students, ensuring excellent service quality, fostering strong relationships, and guiding them through their learning journey. This role involves managing student accounts, providing personalized course consultations, and driving retention through renewals and engagement initiatives.

Key Responsibilities:

<ul>
	<li>Serve as a dedicated account manager for students, ensuring a smooth and fulfilling learning experience.</li>
	<li>Build and maintain strong relationships with students through regular check-ins and progress tracking.</li>
	<li>Guide students in achieving their learning goals by offering tailored course recommendations.</li>
	<li>Manage student account renewals and drive loyalty program participation.</li>
	<li>Collaborate with internal teams to enhance student satisfaction and retention.</li>
	<li>Organize and oversee engagement events at the learning center to foster a supportive community.</li>
</ul>

Relationship Management

Persuasion and Negotiation

Sales and Marketing Knowledge

Public Speaking

Communication Skills

Service Consultant

PT Royal Trust adalah perusahaan perdagangan yang berdiri sejak tahun 2005 dan telah memiliki ijin resmi dari BAPPEBTI dan sudah menjadi keanggotaan pada Bursa Berjangka Jakarta (BBJ) dan Kliring Berjangka Indonesia (KBI).

PT Royal Trust yang bergerak dibidang Perdagangan Berjangka Multilateral dan Perdagangan Berjangka Derivatif produk-produk yang diperdagangkan meliputi dari Emas Loco London, Foreign Exchange (Forex) dan Cross Rate.

Sebagai salah satu perusahaan perdagangan berjangka terkemuka di Indonesia, perusahaan ini telah diakui baik dari sisi kepatuhan terhadap hukum maupun kinerja keuangan dan prestasi lainnya.

Dalam aktivitas perdagangan, PT Royal Trust berpijak pada nilai-nilai profesionalisme, edukasi dan pelayanan yang berkualitas sesuai dengan standar perdagangan berjangka nasional dan internasional serta didukung oleh para professional yang berpengalaman di industri berjangka.

Melalui penyediaan informasi dan layanan berkualitas, PT Royal Trust berupaya menjaga tingkat kepuasan nasabah.

Visi
Menjadi perusahaan perdagangan berjangka dengan pangsa pasar yang luas khususnya ditingkat Nasional dengan menciptakan Image of Transparent Investment.

Misi
- Berusaha berperan aktif dalam mensosialisasikan Bursa Berjangka agar dapat diterima masyarakat dengan baik.
- Aktif dalam membangun Industri Berjangka yang transparan, kredibel, dan berintegritas.
- Memberi pelayanan purna waktu dengan sumber daya manusia yang kompeten dan profesional.

PT. Royal Trust

<ul>
	<li>Melayani complaint dan kebutuhan client</li>
	<li>Melakukan report terkait complaint dan kebutuhan client kepada divisi terkait</li>
	<li>Memberikan informasi yang lengkap seputar produk perusahaan sesuai kebutuhan pelanggan, calon pelanggan, dan non-pelanggan.</li>
	<li>Menjawab pertanyaan yang berkaitan dengan kebijakan, prosedur, dan aturan yang berlaku di perusahaan.</li>
	<li>Menjadi perantara pelanggan dan perusahaan dengan cara meneruskan keluhan</li>
</ul>

Berdiri pada tahun 2011, PT Unggul Mitra Solusi atau lebih dikenal dengan Unggul Solusi adalah perusahaan IT (Teknologi Informasi) yang berdomisili di Jakarta. Kami mengembangkan beragam aplikasi modern dan website e-commerce untuk mempermudah kegiatan operasional dan meningkatkan penjualan.

Aplikasi-aplikasi yang kami ciptakan dipercaya oleh berbagai perusahaan di Indonesia, Australia dan Singapura untuk menopang kegiatan usaha mereka.

Berbekal pengalaman yang kami punya, kami mengerti kebutuhan Anda dan dapat mengembangkan aplikasi untuk mengatasi permasalahan yang Anda hadapi.

OUR VISION
Menjadi perusahaan Teknologi Informasi pilihan pelaku usaha dan korporasi.

OUR MISSION
1. Menjadi mitra handal yang terpercaya untuk mewujudkan visi dan misi client.

2. Memberikan solusi Teknologi Informasi yang modern dan berkualitas.

3. Berkomitmen mengembangkan kemampuan karyawan dan memberikan penghargaan yang sesuai kepada karyawan yang berprestasi.

Unggul Solusi

<ul>
	<li>Answering questions about company's products or services</li>
	<li>Handling customer complaints</li>
	<li>Resolving issues and troubleshooting technical problems</li>
	<li>Ensuring end-products meet customer expectations</li>
	<li>Processing orders and transactions</li>
	<li>Providing on-site training to customers</li>
	<li>Other related jobs and responsibilities</li>
</ul>

Customer Service Officer

What is it like working at Kitabisa? 

About us 
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.


What we value 
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.


Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Kitabisa

You will play a pivotal role in driving growth for Voluntrip and Kitabisa Experience through strategic partnerships and running meaningful offline and online activities.

You will contribute to our mission of making volunteering fun and feel good, do good also meaningful with some responsibilities:

<ul>
	<li>Handling Program Voluntrip and Kitabisa Experience </li>
	<li>Partner Acquisition </li>
	<li>Focus on increasing revenue </li>
	<li>Preparing Budget, Concept and other details</li>
	<li>Control and Monitoring Event </li>
	<li>Creating Creative Idea Voluntrip and Kitabisa Experience</li>
</ul>

Project Service Voluntrip

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ol>
	<li>Bertanggung jawab terhadap kepuasan konsumen eksternal melalu﻿i pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh. </li>
	<li>Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.</li>
	<li>Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.</li>
	<li>Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.</li>
	<li>Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan kepuasan konsumen dan pencapaian target SLA.</li>
</ol>

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Associate Library Services Officer at Universitas Multimedia Nusantara

Customer Service

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Customer Service Officer

Project Service Voluntrip

Customer Service Branch Depok