Gingersnaps | Where Creativity, Craftsmanship, & Passion Come Together

At Gingersnaps, we believe in the magic of everyday dress-up—where fashion becomes a form of play, self-expression, and discovery. Inspired by childhood wonder, we create timeless yet contemporary children’s wear that blends nostalgia with modern style. From everyday essentials to elegant occasion wear, our designs encourage confidence, creativity, and joy in every child’s journey.

As we grow globally, expanding across Asia, Europe, and the US, we remain deeply committed to quality, sustainability, and craftsmanship. We take pride in designing high-quality, thoughtfully crafted pieces that stand the test of time.

Gingersnaps is more than a brand—it’s a community of passionate designers, innovators, and storytellers shaping the future of children’s wear. If you’re looking for a workplace that values creativity, collaboration, and purpose, we’d love to have you on board.

Join us as we bring beautiful, high-quality fashion to the next generation!



GINGERSNAPS Philippines

Responsible for designing, developing, and maintaining our Shopify-based e-commerce website. You will collaborate closely with the marketing and design teams to ensure the website reflects our brand's image and provides an exceptional shopping experience for our customers.

Key Responsibilities:

<ol>
	<li>Website Development:

	<ul style="list-style-type: disc;">
		<li>Build and customize Shopify themes and templates to meet the company's design and functionality requirements.</li>
		<li>Implement responsive design principles to ensure the website is user-friendly, up-to-date in form and function, and uniform in look and operation on various devices and screen sizes.</li>
		<li>Research to stay up-to-date with the latest trends, technologies, and best practices in E-commerce and Web development through continuous learning and professional development</li>
	</ul>
	</li>
	<li>E-commerce Functionality:
	<ul style="list-style-type: disc;">
		<li>Set up and manage product catalogs, including product descriptions, images, prices, and variants.</li>
		<li>Implement and optimize e-commerce features like shopping carts, checkout processes, and payment gateways.</li>
		<li>Integrate third-party applications and plugins to enhance website functionality (e.g., inventory management, customer reviews, and email marketing).</li>
	</ul>
	</li>
	<li>Design Integration:
	<ul style="list-style-type: disc;">
		<li>Collaborate with the design team to ensure the website's appearance aligns with the company's brand guidelines.</li>
		<li>Implement and maintain visual elements, including images, graphics, and multimedia content.</li>
	</ul>
	</li>
	<li>Performance Optimization:
	<ul style="list-style-type: disc;">
		<li>Monitor website performance, identify bottlenecks, and implement solutions to improve loading times and overall performance.</li>
		<li>Implement SEO best practices to optimize the website for search engines.</li>
	</ul>
	</li>
	<li>Security and Maintenance:
	<ul style="list-style-type: disc;">
		<li>Ensure the website is secure and up-to-date by regularly applying patches and updates.</li>
		<li>Perform regular backups and disaster recovery planning.</li>
	</ul>
	</li>
	<li>Testing and Quality Assurance:
	<ul style="list-style-type: disc;">
		<li>Conduct thorough website testing to identify and resolve any bugs or issues.</li>
		<li>Perform cross-browser and cross-device testing to ensure compatibility.</li>
	</ul>
	</li>
	<li>Documentation:
	<ul style="list-style-type: disc;">
		<li>Maintain detailed documentation of the size and structure of custom code, configurations, and integrations for future reference.</li>
	</ul>
	</li>
	<li>Training and Support:
	<ul style="list-style-type: disc;">
		<li>Provide training and support to internal teams on using the Shopify platform and related tools.</li>
	</ul>
	</li>
</ol>

Shopify Developer

Glyph is one of the largest mobile and web services companies in the Philippines. Since the company was incorporated in 2011, Glyph has created mobile and web services for some of the largest enterprises in the country. The company is a certified Amazon Web Solutions Partner and a Google Cloud Partner.

GlyphStudios, Inc.

<ul>
	<li>The role of the Software Developer is to design, develop, troubleshoot and debug software programs for databases, applications, tools, networks, etc.</li>
	<li>You will assist in building, maintaining, and enhancing server-side applications, focusing on performance, scalability, and security.</li>
	<li>
	You will work alongside experienced developers to contribute to various web and backend projects, gaining hands-on experience and knowledge in modern software development practices.
	</li>
</ul>

Software Developer

Modulus Labs is foreign VC-funded and trusted by the world’s largest financial ecosystems, we deliver the foundational systems that secure and process transactions around the globe. We’re on a mission to build the future of payments—fast, reliable, and developer-first. Our team moves quickly, takes ownership, and thrives on solving complex problems at scale. We believe in high trust, high responsibility, and creating an environment where great engineers can do their best work.

At our startup, you won’t just be writing code—you’ll be building and owning systems that power real-world payments at massive scale. If you want to see your work have an immediate impact, this is the place.

Why Join Us?

➔ Impact: You’ll build systems that move money and power businesses globally.

➔ Ownership: You’ll have the freedom to ship fast, make decisions, and own your work end to end.

➔ Growth: Work with ambitious engineers solving some of the toughest technology challenges.

➔ Culture: We value freedom with responsibility, context over control, and excellence over process.

🢂 Benefits: We take care of our people. From healthcare to team perks—you'll have access to competitive benefits that support you inside and outside of work. No fluff, just real support where it counts.

🢂 Travel: Work takes you places—literally. Whether it's regional deployments, conferences, or global ops, expect to travel, learn, and lead on the ground where it matters.

🢂 Equity: We don’t just offer a salary—we offer real skin in the game. Join early, earn meaningful stock options, and build ownership in a company designed for scale. If we win, you win big.

Modulus Labs Inc.

What you'll be doing

<ul>
	<li>Build and scale backend systems that can handle tens of thousands of transactions per second.</li>
	<li>Design clean, well-structured APIs (REST &amp; gRPC) that developers love.</li>
	<li>Work with modern stacks (NestJS, Node.js, Golang, PostgreSQL, DynamoDB, Redis, AWS EKS).</li>
	<li>Solve challenges around scalability, reliability, and security in high-throughput systems.</li>
	<li>Collaborate with product, platform, and security teams in a full-cycle ownership model—you build it, you run it.</li>
	<li>Take part in architecture design, code reviews, and shaping technical decisions that define the platform.</li>
	<li>Participate in a shared on-call rotation to ensure the reliability and availability of critical services (with proper support, tooling, and escalation policies in place).</li>
</ul>

NoSQL

Node.js

Amazon Web Services

Redis

PostgreSQL

Senior Backend Developer

As a Software Developer, you will be part of a team responsible for the following:

<ul>
	<li>Develop/ create artificial intelligence and e-commerce services.</li>
	<li>Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks, etc.</li>
	<li>Reviewing current systems</li>
	<li>Presenting ideas for system improvements, including cost proposals</li>
	<li>Working closely with analysts, designers and staff</li>
	<li>Testing the product in controlled, real situations before going live</li>
	<li>Preparation of training manuals for users</li>
	<li>Maintaining the systems once they are up and running</li>
</ul>

 Why Join Us? 

● Work in a fast-paced, collaborative environment with a passionate team. 

● Opportunity to work on cutting-edge technologies and projects with direct impact. 

● Competitive salary, benefits, and continuous learning opportunities. 

If you are passionate about creating scalable, reliable, and high-performance applications and enjoy working in a collaborative environment, we would love to hear from you!

Python

Senior Software Developer

ITVT has been concentrating since 2001, with more than 180 employees, on the implementation of innovative branch solutions for the industrial and energy sectors. With professional advice, reliable project implementation and the subsequent 24/7 support according to ITIL standards, we create sustainable customer satisfaction. As a DIN ISO 9001 , DIN ISO 14001 and DIN ISO 27001 certified company and Microsoft Alpha Partner from the very beginning, we know what is important. In particular, the data security of our customers is very important to us. For this reason, ITVT operates several high-security data centers in Germany for its customers. The Federal Data Protection Act therefore applies.

ITVT Philippines Inc.

Area of Responsibility:

<ul>
	<li>Analyze client requirement, and design and develop effective technical solutions using Microsoft Dynamics Business Central.</li>
	<li>Collaborate with functional consultants to understand the business requirements.</li>
	<li>Customize and configure Dynamics Business Central to meet business needs, including the creation of custom functionalities and modules.</li>
	<li>Develop and implement integration solutions between Dynamics Business Central and other business systems (other D365 platform/apps, etc.) using APIs and middleware tools.</li>
	<li>Conduct unit testing and ensure that all solutions are working as expected and meet the client needs.</li>
	<li>Create comprehensive technical documentation, including system designs, technical specifications, and operational manuals.</li>
</ul>

Senior MS Dynamics Business Central Developer

We are seeking a results-driven Project Manager to lead and coordinate technical project delivery between our clients and internal development teams. This role is critical to ensuring that business requirements are translated into executable technical solutions and that client expectations are met with speed, clarity, and precision. The ideal candidate will possess a strong foundation in technology, excellent communication skills, and preferably hands-on experience in payments processing or fintech.

What You'll Be Doing

Project Ownership &amp; Coordination

<ul>
	<li>Own and manage end-to-end delivery of technical projects from requirements gathering through launch and post-launch support.</li>
	<li>Serve as the central point of contact between external clients and internal engineering teams.</li>
</ul>

Client Engagement &amp; Requirements Management

<ul>
	<li>Collaborate directly with clients to gather, document, and validate business and technical requirements.</li>
	<li>Translate client needs into clearly structured tickets, technical documentation, and timelines for development teams.</li>
	<li>Manage expectations and ensure alignment between client goals and technical feasibility.</li>
</ul>

Development Team Coordination

<ul>
	<li>Facilitate sprint planning, prioritization, and internal stand-ups in coordination with engineering leads.</li>
	<li>Track task completion, dependencies, blockers, and ensure delivery milestones are met.</li>
	<li>Ensure that technical solutions are implemented according to client specifications and security/regulatory standards (e.g., PCI DSS).</li>
</ul>

Payments Domain Expertise (Preferred)

<ul>
	<li>Understand payment workflows, transaction lifecycles, settlement flows, and relevant industry protocols (e.g., ISO 8583, card schemes, e-wallets, QR rails) is an advantage.</li>
	<li>Support development and integration of payment APIs, payment gateways, and merchant systems.</li>
</ul>

Communication &amp; Reporting

<ul>
	<li>Provide timely updates to clients and internal stakeholders on project status, risks, and dependencies.</li>
	<li>Prepare and maintain detailed project documentation, status reports, and timelines.</li>
	<li>Escalate delays or scope creep appropriately, with risk mitigation plans.</li>
</ul>

Project Manager

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

Site Reliability Engineering (SRE) is an engineering discipline that combines software and systems engineering to build and run production systems. SRE ensures that August 99’s services—both our internally critical and our externally-visible systems, e.g. GitLab/developer tooling and hosted client sites for Agent Image—have reliability and uptime appropriate to users' needs and a fast rate of improvement while keeping an ever-watchful eye on capacity and performance.

 

General Responsibilities:

Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.

Install new / rebuild existing servers and configure hardware, services, settings, directories, storage, etc., following standards and project/operational requirements.

Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

Perform regular security monitoring to identify any possible intrusions.

Regularly work on improving August 99’s security practices, including: a. Recommending new technologies to improve threat assessment and mitigation. b. Assisting in the migration to new technologies. c. Assisting coworkers with infosec best practices to ensure cross-coverage within the team

Practice sustainable incident response and blameless postmortems.

Perform ongoing performance tuning and resource optimization as required.

Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.

Develop and maintain installation and configuration procedures, especially related to automation.

Design, develop, troubleshoot, and debug software programs for databases, applications, tools, networks, etc.

As a member of the site reliability and IT team, you will assist in defining and developing software for tasks associated with the development, debugging, or designing of software applications or operating systems.

Provide technical leadership to other software developers.

Specify, design, and implement modest changes to existing software architecture to meet changing needs.

Analyze system and software security and change procedures or code when necessary.

Stay informed about new and relevant CVEs, potential bugs, viruses/worms/etc, and how to take preventive or corrective measures for each.

Duties and tasks are varied and complex ,needing independent judgment. Candidates should be fully competent in own areas of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. 5 years of software engineering or related experience.

Lead Infrastructure Engineer

Game8 Global Inc. is a newly established company, and hiring started in October 2020. The company aims to provide sufficient and trustworthy information to all game enthusiasts worldwide. We offer walkthroughs for various games as a service by disseminating helpful articles, both updated and newly developed games, on one of Japan's top game guides and walkthrough sites, Game8 Inc.

As Game8 Global Inc. is relatively new, we are still looking for avid gamers with content writing and/or video editing experience. We are highly interested in having unique, extremely motivated, and passionate individuals join the team. 

With a regularization rate of 85%, there's a high chance for promotion to higher positions depending on your work performance. 

If you have a fascination with games, are ecstatic about meeting people with a young and fresh vibe, eager to learn, and would like to be a part of our growing team, please send us your CV or apply here, and we'll be more than happy to welcome you!

Game8 Global Inc.

<h1>Before Clicking the apply button, kindly read the company's hiring process indicated below:</h1>

<ol>
	<li>Once you click the apply button, an auto message from our team will be sent to you indicating the hiring process and the link to assessment files which you need to submit in order for your application to proceed.</li>
	<li>Kindly ensure that the answered assessments are submitted within two (2) days after applying.</li>
	<li>HR will do initial review of the assessments including the details on your resume. Please ensure to check your Kalibrr messages daily for faster processing of application.</li>
	<li>HR will will communicate with you for the updates regarding your assessments.</li>
	<li>If you pass the initial assessment, HR will coordinate the available schedules and conduct an initial intervview.</li>
	<li>If you pass the initial interview, your assessments will be forwarded to Game8 Global Inc.'s client for further review.</li>
	<li>If you pass the second review, HR will schedule a final interview with you and the client.</li>
	<li>HR will communicate with you the results. If you passed the final interview, HR team will proceed with our onboarding process.</li>
</ol>

 

Job Description:

<ul>
	<li>The technical writer plays the game and writes a walkthrough guide.</li>
	<li>Edits articles and images required for the articles</li>
	<li>Designs, publishes, and maintains numerous forms of technical documentation for internal and external use.</li>
	<li>External documentation includes player instructions, troubleshooting tips, and open-source developer manuals.</li>
	<li>As systems are modified, the writer also updates documentation to consistently reflect new information.</li>
</ul>

Technical Writing

Content Writing

Feature Writing

Research

Creative Writing

Communication Skills

Computer Literate / Basic Computer Skills

Game Walkthrough Writer.

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

This is a full-time hybrid role for a Provider Relations Supervisor based in Mandaluyong. The Provider Relations Head will be responsible for managing and overseeing the daily activities of the Provider Relations team, developing relationships with healthcare providers, resolving provider issues, and ensuring compliance with company's policies and procedures. Work from home is acceptable.

Provider Relations Head

Yondu is a Philippine-based IT solutions company owned by Globe Telecom. We empower businesses across various industries through a wide array of innovative technology solutions to help them scale in the new digital economy. Our mission is to create happier technological experiences by turning great ideas into excellent and valuable business solutions.
If you’re looking to advance your career in the IT industry, Yondu is the best place to be. You will be a part of a young, dynamic culture that always pursues innovation and growth. As a Yondude, you’ll gain fresh perspectives from a team of knowledgeable and competitive individuals and learn how to develop cutting-edge business solutions that go above and beyond. You’ll also enjoy collaborating with brilliant and fun people who are ready to take on the world.
Established in 2001, our company has grown exponentially, and we’re always on the lookout for highly skilled and competitive individuals to innovate and evolve with. If this sounds exciting for you, #BeAYondude, and leverage your expertise to help us achieve our ultimate goal of going above and beyond!
Join us and grow your career in the IT industry!

YONDU INC.

General Description:

Project Management Office Test Manager will act as the centralized support for PMO and its stakeholders by providing administrative, analytical and coordination work. This role ensures smooth support/compliance to PM processes, data analysis and reporting, and coordination of internal PMO process improvement initiatives.

Test Manager

Monde Nissin Corporation has been giving Filipino consumers quality products and service for the past 35 years. The company has consistently been among the top corporations in the Philippines and is considered as one of the industry leaders in both noodles and biscuits product categories with well-loved Filipino brands such as Lucky Me! Instant Noodles, Nissin Wafer, Nissin Butter Coconut, Eggnog, Skyflakes and the like.

Monde Nissin's subsidiaries include Monde M.Y. San, manufacturer of iconic biscuit brands SkyFlakes and Fita; Monde Nissin Thailand; Monde Nissin Singapore, and Monde Nissin Australia, comprising the businesses Black Swan, Nudie, and Menora Foods.  

Get to know us more! Visit our website at www.mondenissin.com

Monde Nissin Corporation

What you'll do:

You take the lead in setting up and maintaining hardware, software, and network systems, including devices like routers, CCTV, telephony, and UPS. Your responsibilities include installing and managing LAN/WAN networks, ensuring security and privacy, performing regular system upgrades, and administering servers and software. This role also involves troubleshooting and resolving system failures, conducting maintenance to improve efficiency, and providing technical support and training to users. Additionally, you will pilot new technologies to enhance infrastructure performance and guiding vendors or teams in resolving infrastructure-related incidents

 

By submitting your application, you expressly agree, consent, and authorize the Company to collect, process, store, share/transfer, and retain the Personal Data for any of the purposes stated in this Notice and in accordance with the Data Privacy Act; To view the Privacy Notice for Job Applicants of Monde Nissin Corporation, you may request it from the hiring manager.

IT Infrastructure Site Support

Our group of companies range from services, localization, retail and technology. We help companies go global by providing services that enable organizations to widen their reach, explore new ventures and most importantly communicate value to their customers. As a vertically integrated company, our values lie in our ability to innovate and our people.

Elite Worldgroup

Key Responsibilities:

Recruitment:

<ul>
	<li>Utilize job boards and online platforms to source and attract qualified candidates.</li>
	<li>Draft and post job advertisements in line with hiring needs.</li>
	<li>Screen resumes, conduct initial interviews, and coordinate interviews with hiring managers.</li>
	<li>Maintain and update candidate pipelines and applicant tracking system.</li>
	<li>Support the end-to-end recruitment process including job offers and onboarding.</li>
</ul>

Project Coordination:

<ul>
	<li>Coordinate with internal departments and external partners to ensure all event and project deliverables are met on time and within budget.</li>
	<li>Develop detailed project/event plans, timelines, and post-event reports.</li>
	<li>Monitor project progress and provide regular updates to stakeholders.</li>
	<li>Support ad-hoc administrative tasks and initiatives as needed.</li>
</ul>

Recruitment and Projects Specialist

Job Overview: The position involves researching, evaluating, and purchasing raw materials, fabrics, trims, and accessories to manufacture clothing and related products. This position is crucial in ensuring that the company procures high-quality materials at competitive prices to meet production requirements while maintaining profitability and staying ahead of industry trends.

What you’ll do:

<ol>
	<li>Market Research and Analysis:

	<ul style="list-style-type: disc;">
		<li>Developed fabrics and trims needed on collection.</li>
		<li>Conduct market research to identify new trends, materials, apparel, and garment suppliers.</li>
		<li>Analyze market trends, pricing, and supplier capabilities to make informed purchasing decisions.</li>
		<li>Monitor competitors' strategies related to sourcing and purchasing of materials.</li>
	</ul>
	</li>
	<li>Supplier Identification and Evaluation:
	<ul style="list-style-type: disc;">
		<li>Identify potential suppliers for raw materials, fabrics, trims, and accessories.</li>
		<li>Evaluate suppliers based on quality, reliability, pricing, lead times, and ethical practices.</li>
		<li>Negotiate contracts and agreements with suppliers to ensure favorable terms and conditions for the company.</li>
	</ul>
	</li>
	<li>Cost Management:
	<ul style="list-style-type: disc;">
		<li>Work closely with the Merchandising team to develop and manage budgets for purchasing raw materials.</li>
		<li>Implement cost-saving strategies and propose alternative materials and suppliers without compromising on quality or production timelines.</li>
		<li>Monitor and analyze material costs to identify opportunities for cost optimization.</li>
		<li>Provide monthly expense report and price matrix of raw materials.</li>
	</ul>
	</li>
	<li>Inventory Management:
	<ul style="list-style-type: disc;">
		<li>Coordinate with production planning teams to forecast material requirements and maintain optimal inventory levels.</li>
		<li>Implement inventory management best practices to minimize excess inventory and stockouts.</li>
		<li>Develop and maintain relationships with logistics partners for efficient material handling and delivery.</li>
	</ul>
	</li>
	<li>Cross-Functional Collaboration:
	<ul style="list-style-type: disc;">
		<li>Collaborate with Creative, Production Planning, and Merchandising teams to understand their requirements and align purchasing strategies accordingly.</li>
		<li>Participate in cross-functional meetings to discuss product development, sourcing strategies, and market trends.</li>
		<li>Foster strong relationships with internal stakeholders to support overall business objectives.</li>
	</ul>
	</li>
</ol>

Purchaser or Fashion Buyer

OUR BUSINESS

First Gen Corporation (First Gen) is a leading independent power producer in the Philippines that primarily utilizes clean and indigenous fuels such as natural gas, geothermal energy from steam, hydro-electric, wind, and solar power. The company has 3,489 MW of installed capacity in its portfolio, powering 21.4% of the country’s gross generation.

First Gen is a natural gas pioneer and owns four out of the five natural gas-fired power plants in the country. These are the 1500-MW Sta. Rita and San Lorenzo plants, the 97-MW Avion and the 414-MW San Gabriel power plant. Avion will be the first power plant in the Philippines to run on aero-derivative gas turbines while the San Gabriel plant is expected to be the most efficient natural gas-fired plant in Southeast Asia. First Gen also has the largest portfolio of power plants that use clean, renewable and indigenous fuels. The plants are present in all three grids of the Philippines, and can serve the baseload, mid-merit and peaking market segments.

“Going forward, we continue to keep our eye on remaining relevant, effective, pioneering, and smart about the choices we make in moving towards a decarbonized world… First Gen continues to care about the world we live in, and we will continue to dare to make positive contributions.” 
– President and Chief Operating Officer, Francis Giles B. Puno

First Gen Corporation

The Marketing Manager will be supporting the Head of Marketing and Brand Management in the development and execution of the brand strategy and marketing programs to achieve revenue growth.

Key Responsibilities:

<ul>
	<li>Assist in the development, implementation, and monitoring of strategies.</li>
	<li>Develop and execute tactical/ad hoc campaigns given competitor activities or changes in consumer behavior.</li>
	<li>Track and analyze market trends (in relation to competitor activities, consumer behavior, local and international environment) to identify opportunities and optimize marketing strategies.</li>
	<li>Establish relationship and support marketing requirements of business units and sales channels to help achieve targets.</li>
	<li>Collaborate with key stakeholders and other cross-functional teams from ideation to execution of plans and initiatives.</li>
	<li>Lead market research and customer satisfaction tracking.</li>
	<li>Help in the preparation of Management Reports.</li>
</ul>

Marketing Manager

CMG Retail is a house of brands empowering women to build confidence and creatively express themselves everyday.

Our portfolio spans boutiques (CLN, CMG, So Fab), department stores (Matthews, Figlia, Figliarina, Sorores, Marie Nicole, Shubizz), men's (Traffic, Uomo) and international (Dr. Martens, Staccato, Vizzano).

With over 40 years of experience in the fashion industry and more than 200 retail locations nationwide, we are a trusted partner of women from all walks of life.

We look forward to meeting you!

CMG Retail Group

You’re invited to apply for Customer Service Representative position at CMG Retail E-Commerce team!

Summary: Responsible for developing and nurturing customer relationships in order to gain repeat business by friendly and clear communication with customers via phone, email and chat. Provide assistance on ordering and knowledgeable answers to questions about products, pricing and availability.

Responsibilities:

<ul>
	<li>Must be reliable &amp; provide phone, email, and chat support. Connect with and respond to customer inquiries via multiple channels in with empathy, solutions, and speed. Develop a thorough understanding of the applications and processes that comprise eCommerce functions and services.</li>
	<li>Exhibit professionalism when answering customers and provide exceptional customer service. Independently seek solutions to customer issues, ask questions when you’re unsure of the answer, and escalate problems to the appropriate person when necessary.</li>
	<li>Coordinate with customers for return/exchange requests.</li>
	<li>Making sales or recommendations for products or services that may better suit client needs. Up-sells and makes recommendations to prospects and existing customers.</li>
</ul>

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