Who we are
AboitizPower is a major Philippine energy provider focused on building a balanced fleet of generation capacities. We also manage the second and third largest electric power distribution networks across the country, providing Filipinos energy they need to prosper.

What we do
We provide reliable and affordable electricity through responsible operations and investments while supporting the country's energy transition goals.

Our impact
We are proud to be among the Philippines' leading providers of energy and aim to continue paving the way toward a brighter, more sustainable future for everyone.

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. AboitizPower will never ask or solicit any form of payment at any point during the job application process.  AboitizPower only uses its official pages and links to communicate open roles and its recruitment. To ensure your security, please correspond and refer to the official channels only. Our official channels are: 
1. Aboitiz Power Corporation Website: https://www.aboitizpower.com
2. Careers Website: https://careers.aboitizpower.com
3. LinkedIn: https://www.linkedin.com/company/aboitizpower




AboitizPower

As Interns you will be immersed and learn in the following: 
- Interns will be able to learn industry-based practices in User Experience Design and should be able to apply them to every challenge provided. 
- Interns will be able to learn and participate in user interviews, and usability testing, to gain more understanding of our users and personas. 
- Interns will be involved in translating ideas into user flows, wireframes, scenario maps, and design prototypes using Figma. 
- Interns will be able to learn and engage in ideating design solutions to business and user problems that are backed by insights from research and interview. 
- During research activities and interviews, interns should be able to observe and record insights, and provide feedback based on the activity. 
- Should be able to learn and participate in Design Critique sessions, provide feedback, and record insights. 
- Interns should be able to learn new design tools (Figma, and Adobe Creative Tools) 
- Interns must be able to produce design assets, illustrations, icons, and logos. 
- Interns should be able to produce aesthetic and effective communication materials such as email design, product videos, and presentation materials.

UI/UX intern

Overall responsible for leading and managing projects and initiatives related to improving Digital Experience (DX) of customers (CX) and employees (EX) as well as automation through digital technologies that improve end-user productivity with the ultimate goal of generating business value from them. Champions DX and end-user process automation across the enterprise.

Digital Experience and End user Productivity Lead

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

FaceBook 
Messenger 

m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

http://youtube.com/acesjobs 

 
Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Process transactions involving vendor invoices, payables and related adjusting entries.</li>
	<li>Analyse subsidiary ledger entries to explain any unusual balances</li>
	<li>Reconcile SAP payable balance with statement of accounts from vendor</li>
	<li>Generate reports from the system for reconciliation and payment monitoring purposes</li>
</ul>

Accounts Payable Analyst | SAP User | Fort BGC

Welcome to NutriAsia! We are the Philippine's foremost producer, marketer and distributor of quality sauces and condiments. As the leading player in the local sauces and condiments market, we are known for producing iconic Filipino brands that continue to be part of every Filipino home. Certainly, we are not just about producing the best sauces and catsup that have put Pinoy cuisine on top of the charts. In line with our mission to bring happiness through good food, warmth, and laughter enjoyed together, we are also about building a future for our employees, business partners, and customers - based on "malasakit", excellence, respect, ingenuity and integrity, and teamwork. In NutriAsia, we take great pride in building true Filipino brands that enrich every meal experience. Ang bawat kainan na kasama ang NutriAsia, siguradong Masarap at Masaya!

Nutri-Asia, Inc.

Job Summary

The Senior Technical Lead/Project Manager will bridge the gap between the marketing team's functional requirements and their technical realization by both in-house and third-party development teams. The ideal candidate will have a strong background in full-stack development, with specific expertise in technologies like React, Next.js, and Drupal. This role not only involves managerial responsibilities but also requires the candidate to perform hands-on development tasks when needed. A comprehensive understanding of DevSecOps, CI/CD, Azure DevOps, cloud infrastructure, and application security is crucial.

Key Responsibilities

● Cross-Functional Collaboration: Act as the liaison between marketing anddevelopment teams to translate business requirements into technical specifications and actionable tasks.

● Hands-On Development: Lead by example through coding best practices and directly engage in development tasks as required.

● Technical Oversight: Oversee and validate application development cycles using technologies like React/React Native, Next.js, Featherjs, MobX, and others.

● CMS Strategy: Coordinate with technical teams to seamlessly integrate Drupal and Drupal Commerce 2.0 for enhanced content management functionalities.

● Container and Cloud Management: Administer, manage, and deploy containers via Kubernetes on Azure, leveraging Terraform and Azure DevOps for infrastructure management.

● Database Strategy: Oversee database optimization, security, and management across MySQL, MongoDB, and MariaDB.

● Security Compliance: Ensure implementation of best practices in application and infrastructure security, including in-transit encryption with TLS/SSL and at-rest encryption with Azure Key Vault.

● DevSecOps and CI/CD Strategy: Administer and refine CI/CD processes using GitLab CI, Azure DevOps, and GitOps through ArgoCD with Helm.

● Monitoring and Metrics: Utilize Azure Monitor and Application Insights for system monitoring, strictly adhering to USE and RED metrics patterns.

Senior Technical Lead | Project Manager

<ul>
	<li>Responsible for user-generated content submitted to the e-commerce platform.</li>
	<li>Review user-generated content to ensure the safety and privacy of online platforms.</li>
	<li>Reply to user questions and comments on social media posts, on the company’s blogs, and in forums</li>
	<li>Perform timely and adequate actions that are also essential in protecting the reputation of e-commerce platforms.</li>
</ul>

Content Moderator | Mixed Voice and Non voice CSR | Fort BGC

<ul>
	<li>Handling customer technical support cases through phone and route them to technical support agents for complex issues</li>
	<li>Coordinate, diagnose and troubleshoot incoming end user requests</li>
	<li>Provide patient and efficient assistance pertaining to software, hardware, networking, and printing</li>
	<li>Responds promptly to customers to ensure superior customer service</li>
</ul>

Customer Support | Technical Account | McKinley Hill, Taguig

<ul>
	<li>Respond to requests for technical assistance</li>
	<li>Provide user support and customer service on company-supported computer applications and platforms; troubleshoot problems and advise on the appropriate action.</li>
	<li>Monitor and respond quickly and effectively to requests received</li>
	<li>Ability to identify and organize tickets according to priority and forward tickets to engineers and techs</li>
	<li>Identify deficiencies and escalates risk and proposes innovative solutions to address the issue/problem</li>
	<li>Validate the set-up process</li>
	<li>Identify any trending issues or bugs whilst using strong problem-solving skills to resolve or escalate the matter quickly and efficiently</li>
	<li>Provide management with knowledge and an analysis of any existing issues, areas of concern and broadcaster feedback</li>
</ul>

Search Engine Technical Support Specialist | Fort Bonifacio, BGC

Tyler’s broad solution and product offerings empowers to deliver better and faster assistance to the public — greater transparency and accessibility, sustainable office practices, secure data that's easy to manage and maintain, and faster results.

Tyler Technologies, Inc.

Tyler Technologies is seeking a detail-oriented, experienced SQL Server database developer to assist migrating clients' data to our software. The primary responsibilities of this role are writing SQL scripts, analyzing data, and troubleshooting data anomalies and script issues. You will be on a team with other Conversion Developers in our Professional Services department, interacting with analysts and consultants, and occasionally speaking with clients. Once trained, you will be the only developer on your projects.

We think this role is best for someone very comfortable writing SQL that transforms data, understands ETL challenges, learns quickly, codes efficiently, and collaborates easily. They fear losing data, deftly traverse schemas and relationships, and obsess over quality.

Responsibilities

· SQL development - write scripts to query and modify data in test and production environments.

· SQL Server administration - create, maintain, and drop development databases.

· Data analysis - Determine where data needs to go, what's missing, or how data needs to change.

· Learn and use our standard tools and processes. Help us evolve them.

· Learn our software, from a database and end-user perspective.

· Log time - Clients pay for our services so we track time on projects.

· Collaborate - Proactively communicate with your manager, team members, and maybe even a client.

· Be available - Have a predictable work schedule. Be willing to join ad hoc meetings or video calls.

SQL Developer

Dexcom is the #1 recommended CGM brand by people with diabetes and healthcare providers.

The Dexcom CGM difference
As a pioneer and leader in real-time continuous glucose monitoring (RT-CGM), Dexcom helps to simplify diabetes management. Our CGM Systems provide best-in-class accuracy1 and exceptional convenience, allowing you to live a healthier, more confident life.

Dexcom Philippines Inc.

About Dexcom: 
Dexcom, Inc. empowers people to take control of diabetes through innovative continuous glucose monitoring (CGM) systems. Headquartered in San Diego, California, Dexcom has emerged as a leader of diabetes care technology. By listening to the needs of users, caregivers, and providers, Dexcom simplifies and improves diabetes management around the world. 
 
Summary: 
As a Senior OIC Developer, the individual will be responsible to develop integration flows/processes using Oracle Integration Cloud (OIC) between various disparate systems. 
 
Essential Duties and Responsibilities: 
- Develop integration flows/processes using Oracle Integration Cloud (OIC) between various disparate systems 
- Ability to design and implement integration components between enterprise systems 
- Design and development of integrations, leveraging API frameworks 
- Collaboratively gather requirements and design complex business application and data integration solutions 
- Proven ability to develop and optimize integrated business process technical solutions across disparate systems 
- Ability to write well-structured user stories and participate in agile ceremonies using Jira as the agile tool

Enterprise Applications Developer

About Dexcom: 
Dexcom, Inc. empowers people to take control of diabetes through innovative continuous glucose monitoring (CGM) systems. Headquartered in San Diego, California, Dexcom has emerged as a leader of diabetes care technology. By listening to the needs of users, caregivers, and providers, Dexcom simplifies and improves diabetes management around the world. 
 
Summary: 
This position is responsible for supporting US and Global competitive intelligence efforts for the organization. The responsibility includes market research projects design and execution in accordance with the competitive intelligence and company strategy. The position would span across all customer channels – patients, healthcare professionals, payers and partners. This position supports the development of strategic, cumulative and in-depth competitive intelligence data analysis, insights and recommendations to key functional stakeholders to drive informed decisions regarding strategies, plans, tactics and goals. 
 
The Associate Marketing Research Manager has a working understanding of traditional primary and secondary competitive intelligence research methods and tools, has a passion for understanding the market or customer and representing their voice within the organization, is thriving in a high-paced cross-functional environment and finds a reward in supporting the commercial success of the organization. Ideally the candidate should have some experience with healthcare, pharmaceutical or medical device industries. 
 
Essential Duties &amp; Responsibilities: 
- Supports the Manager, Competitive Intelligence on all primary qualitative and quantitative competitive research, including market research, designing research methodology, analyzing data, and putting together summative reports (either personally or in conjunctions with other stakeholders). 
- Executes various aspects of competitive research and overseeing any related administrative tasks (e.g., project proposal requests, vendor setup, invoice processing, document control, etc.). 
- Analyzes structured and unstructured complex data from any combination of internal / external or syndicated / secondary sources to provide insight to decision-makers in support of primary competitive market research. 
- Develops and presents clear storylines with insightful data and provides recommendations by integrating the data with existing team knowledge. 
- Synthesizes information from disparate data sources into cohesive and concise story 
- Identifies and interprets trends, themes and patterns in available datasets to locate influences. 
- Drafts forecasts, recommendations and strategic/tactical plans based on business data and market knowledge. 
- Organizes research findings for future reference with an efficient source guide for stakeholders. 
- Collaborates and works cross-functionally to drive business results in a fast-paced environment. 
- Creates specifications for reports and analysis based on business needs and required or available data elements. 
- May provide consultation to users and lead cross-functional teams to address business issues. 
- May directly produce datasets and reports for analysis using system reporting tools. 
- Responsible for understanding and complying with quality standards and requirements as documented.

Associate Marketing Research Manager

About Dexcom 
Founded in 1999, Dexcom, Inc., develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company’s inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide.

 
Position Summary: 
The role of the RPA Business Analyst is to manage the delivery of individual process automations in accordance with the Dexcom COE Methodology, on time and on budget. The role is also responsible for the opportunity assessment and initial qualifications of ideas to ultimately fulfill the pipeline.

 
Essential Duties and Responsibilities: 
- Manage the detailed tasks required to deliver high quality RPA solutions in accordance with the Dexcom COE methodology to achieve a consistent, high quality standard solution meeting and exceeding business requirements. 
- Lead and complete the Dexcom qualification steps to assess the RPA capability of possible process ideas. These include the initial evaluation, business case, detailed qualification criteria scoring as well as leading the final milestone approvals session. 
- Capture potential process candidates for automation using the software solutions that capture key stroke counts, video and work instructions in preparation for the Process Design Document hand-off to Development. 
- Work closely with the Subject Matter Experts (SME) to identify requirements, map the process, identify the technologies, KPI’s and overall metric data in preparation for the Development team’s technical design. 
- Submit regular reporting on progress to plan across multiple project automations and leadership. 
- Prepare the SME and guide them through the User Acceptance Testing preparation and ensure full testing is completed prior to releasing solutions into production. 
- Work in concert with other RPA Business Analysts for best practice sharing, internal process productivity and quality improvement on the entire Dexcom COE delivery methodology. 
- Manage the intake and pipeline generation inputs through our community ideas software collection solution.

Robotic Process Automation Business Analyst

To ensure we continue to fulfill our role as a provider of vital services to customers, we are still hiring and continue to recruit top talent to Wells Fargo. However, we have adjusted our hiring practices due to the COVID-19 situation and the related social distancing guidelines. As a result, throughout your application process, you may be asked to connect with us virtually. We encourage you to check our job postings regularly for updates and additions.

About Wells Fargo

Wells Fargo & Company (NYSE WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

About Wells Fargo Enterprise Global Services (EGS) 
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

Wells Fargo has a long legacy with deep-rooted values that we live by every day. We work hard to attract exceptional talent to the business and we hope that the following information demonstrates why Wells Fargo truly offers a “welcome difference.”

Wells Fargo offers an inclusive environment where every team member knows and feels that they are valued, no matter their role. We refer to our employees as ‘team members’ because our people are resources to be invested in and because teamwork is essential to our success.
Collaboration is at the heart of our culture with everyone taking a proactive approach. Wells Fargo team members enjoy working together — across lines of business and geographies.

A welcome difference
“Welcome” is the basis of who Wells Fargo is as an international employer. We welcome team members into an inclusive environment that encourages amazing work. We find it important to let our team know that they are valued, no matter their role. As an employer we live by three important pillars;

Everyone matters. At Wells Fargo, our inclusive culture results in an atmosphere of respect and encouragement that has team members feeling great about coming into work every day. We value the viewpoints of our team members and encourage them to be their best.

I succeed when we all succeed. When collaboration is the expectation, everyone takes a proactive approach — pitching in to ensure all team members reach their goals. At Wells Fargo, our team genuinely enjoys working together.

Our progress, your development. Success is always in sight at Wells Fargo as our opportunity-rich international business, supportive managers, and engaged colleagues provide the environment for you to develop professionally and personally. We support your development and encourage you to advance your career. Additionally, our company’s global presence will allow team members to knowledge-share with their colleagues around the world.

We achieve our goals through collaboration and believe everyone matters at Wells Fargo. We create a community where we promote diversity and inclusion, wellness and volunteering.

Making Wells Fargo a great place to work, we have facilities that our team members can enjoy.
• Fitness gym
• Sleeping rooms
• Karaoke room
• Team member parking
• Sports court
• Quiet rooms
• Cafeteria
• Internal Shuttle service

Because we value inclusivity, Wells Fargo has special interest groups that you can join.
• Basketball, volleyball, football
• Badminton, chess
• Music, arts, dance
• Camera club
• Runners and riders club
• LGBTQ network
• Women’s network

Our Vision
Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially.

Our Values
Five primary values guide every action we take:

What’s right for customers. We place customers at the center of everything we do. We want to exceed customer expectations and build relationships that last a lifetime.

People as a competitive advantage. We strive to attract, develop, motivate, and retain the best team members — and collaborate across businesses and functions to serve customers.

Ethics. We’re committed to the highest standards of integrity, transparency, and principled performance. We do the right thing, in the right way, and hold ourselves accountable.

Diversity and inclusion. We value and promote diversity and inclusion in all aspects of business and at all levels. Success comes from inviting and incorporating diverse perspectives.

Leadership. We’re all called to be leaders. We want everyone to lead themselves, lead the team, and lead the business — in service to customers, communities, team members, and shareholders.
Our Goals

We want to become the financial services leader in these areas:

Customer service and advice. After listening to and understanding our customers and their financial goals, we want to provide exceptional service and guidance to help them succeed financially.

Team member engagement. Our team members are our most valuable resource. We want to be the employer of choice — a place where people feel included, valued, and supported; everyone is respected; and we work as a team.

Innovation. Through innovative thinking, industry-leading technology, and a willingness to test and learn, we create lasting value for customers — and increased efficiency for our operations.

Risk management. While working to set the global standard in managing all forms of risk, we want to serve customers’ needs and protect their assets, information, and privacy.

Corporate citizenship. We make a positive contribution to communities through philanthropy, advancing diversity and inclusion, creating economic opportunity, and promoting environmental sustainability.

Shareholder value. We want to deliver long-term value for shareholders through a balanced business model, strong risk discipline, efficient execution, and a world-class team.

We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Wells Fargo Philippines

In this role, you will:

<ul>
	<li>Support customers with inquiries on financial products and services</li>
	<li>Identify ways to improve customer experience within established procedures</li>
	<li>Perform routine customer support tasks by responding to and resolving customer inquiries and complaints</li>
	<li>Receive direction from customer service supervisor</li>
	<li>Escalate questions and issues to more experienced representatives</li>
	<li>Interact with immediate customer service team as well as internal and external customers on incoming questions and concerns</li>
</ul>

Cards Representative (CSR)

In this role, you will:

<ul>
	<li>Support customer success and seek ways to improve moderately complex inquiries or issues from customers regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication</li>
	<li>Perform routine tasks such as answering inquiries, resolving problems, and providing a best in class customer experience while adhering to work guidelines, policies, and regulations</li>
	<li>Regularly receive direction from management, escalate questions and refer more difficult issues to staff</li>
	<li>Perform research to resolve moderately complex customer issues including communicating with other departments for issue resolution</li>
	<li>Interact with experienced representatives on difficult issues</li>
	<li>Be responsible for coaching new hires and less experienced staff</li>
	<li>Respond to inquiries and issues from customers</li>
</ul>

Everyday Banking Representative (CSR)

About this role:

Wells Fargo is seeking an Associate Fraud &amp; Claims Operations Representative who'll support business functions including but not limited to Non-Fraud, Fraud Detection or Claims Assistance.

In this role, you will:

<ul>
	<li>Support and capture all pertinent information from customers about their claims</li>
	<li>Conduct research and provide updates on status of new and existing claims</li>
	<li>Identify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claim</li>
	<li>Perform routine customer support tasks by maintaining balance between exceptional customer service and solid investigative research while answering incoming calls in a call center environment</li>
	<li>Receive direction from team lead and escalate questions and issues to more experienced roles</li>
	<li>Interact with colleagues on basic day-to-day issues, and network with supporting functional areas to create a seamless experience for the customers</li>
</ul>

 

<ul>
</ul>

Fraud and Claims Specialist

<ul>
	<li>Take incoming calls or messages on reported cybersecurity issues</li>
	<li>Gather information from the user to understand the source of the cybersecurity breach and area of vulnerability</li>
	<li>Provide guidance to the customers on how to recover or restore any files</li>
	<li>Guide customers or users on how best to secure their software and security data</li>
	<li>Report the issue for tracking and resolution</li>
</ul>

Kalibrr Job Search