PT Galileo Indonesia Perdana, juga dikenal sebagai Galileo Indonesia, didirikan pada tahun 1997 sebagai mitra operator lokal dari Travelport Global untuk Indonesia. Berkantor pusat di Jakarta dan diikuti dengan memiliki dua kantor cabang di Medan dan Surabaya pada tahun 2000 dan 2002.

Pada tahun 2019, Galileo Indonesia melanjutkan pertumbuhannya setiap tahun, ditandai dengan perolehan pangsa pasar sebesar 40%, terutama untuk segmen Free Individual Traveler (FIT). Hari ini, Galileo Indonesia, yang mengusung tagline “mitra teknologi perjalanan Anda” tetap berkomitmen untuk selalu menawarkan produk, layanan dan solusi terbaik kepada pelanggan setia pengguna Galileo Indonesia di seluruh Indonesia.

Eksistensi perusahaan didukung oleh perusahaan terafiliasi seperti: ATI Business Group sebagai mitra fare loader, PT. Sentra Solusi Indonesia (SSI) sebagai mitra strategis sistem mid-back office dan PT. Mitra Abadi Solusi yang mendukung jaringan dan koneksi datanya.

PT. Galileo Indonesia Perdana (Travelport Indonesia)

We are looking for a confident and commercially savvy Account Manager to join our team in Kuala Lumpur, Malaysia. This role is ideal for someone with a strong presence in the travel industry who thrives in building long-term client relationships, managing multiple priorities, and identifying opportunities for sustainable account growth. If you're solution-oriented, proactive, and enjoy working in a dynamic, client-facing environment, we’d love to hear from you.

 
Account Manager is responsible for managing, developing, and nurturing relationships with existing clients, ensuring high levels of customer satisfaction, and identifying opportunities for business growth. This role acts as the main point of contact between clients and internal teams, ensuring smooth operations, quality service delivery, and alignment with client needs.

Job Responsibilities

<ul>
	<li>Manage and grow relationships with assigned accounts, serving as the primary liaison for clients.</li>
	<li>Build trust and maintain strong communication with stakeholders, including Owners, Operations Teams, and Decision-Making Units (DMUs).</li>
	<li>Monitor service delivery quality, address issues proactively, and escalate concerns as needed.</li>
	<li>Identify upselling opportunities and contribute to sustainable account growth.</li>
	<li>Collaborate with internal teams to ensure alignment on client needs, product delivery, and business development.</li>
	<li>Coordinate with Travelport to ensure smooth external operations and communication.</li>
	<li>Oversee existing contracts and lead negotiations for renewals or new agreements.</li>
	<li>Track and manage business costs to ensure operational efficiency.</li>
	<li>Support the implementation of new products, enhancements, and tailored solutions.</li>
	<li>Work cross-functionally to ensure a customer-centric approach and successful execution of client requirements.</li>
</ul>

Kalibrr Job Search

Featured Jobs

Remote Jobs

Hybrid

Fresh Grads

All Jobs

New Jobs

Internship and Junior Level Jobs

High Paying Jobs

IT and Software

Sales and Marketing

Accounting and Finance

Senior Level Jobs

Account Manager