PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Mengontrol implementasi proses pelayanan di cabang yang berada di bawah supervisinya.</li>
	<li>Membuat dan melaksanakan program service.</li>
	<li>Melakukan sosialisasi program, survey dan memastikan standar yang berhubungan dengan service sesuai dengan kebutuhan cabang dan jadwal yang sudah ditentukan.</li>
	<li>Melakukan kunjungan ke cabang (Branch Visit) secara periodik untuk mengevaluasi implementasi standar layanan.</li>
	<li>Melakukan kunjungan ke pelanggan (Customer Visit) terutama Priority Customer dan melakukan kunjungan yang bertujuan untuk Customer Recovery.</li>
	<li>Berkoordinasi dengan cabang, Customer Care dan menjadi PIC untuk berkoordinasi dengan unit-unit lain terkait pengaduan oleh pihak eksternal baik institusi pemerintahan maupun swasta.</li>
	<li>Melakukan inisiatif dan usulan untuk mengembangkan kapabilitas dan standar semua lini karyawan dalam memberikan pelayanan prima kepada pelanggan.</li>
	<li>Melakukan aktivitas benchmark ke institusi lain untuk mendapatkan informasi kualitas layanan competitor.</li>
	<li>Sebagai fasilitator/presenter materi dari Service Excellence Unit dalam materi –materi kualitas pelayanan.</li>
	<li>Partisipasi dalam program untuk meningkatkan kualitas layanan cabang.</li>
</ul>

Regional Service Excelence Monitoring  Bogor

1. Membantu berjalannya proses end to end rekrutmen 
2. Membangun hubungan baik dengan karyawan 
3. Membuat poster lowongan kerja dan melakuka job posting di beberapa Job Portal 
4. Mengelola akun media sosial instagram rekrutmen PT. BFI Finance 
5. Melakukan dokumentasi event yang akan berlangsung

Human Capital Business Partner Internship Bogor

Astra Visteon is a leading automotive company that focuses on producing electronic speedometers and head units for 4-wheeled vehicle audio systems. We are dedicated to improving safety, performance and driving comfort for our customers. Founded in 2011 as a result of collaboration between PT Astra Otoparts Tbk and Visteon Corporation, a global leader in automotive technology, our company has grown to become a major player in the Indonesian automotive industry.

As a subsidiary of Astra Otoparts, one of the leading automotive component manufacturing companies in Indonesia from the Astra International group, we have extensive experience, resources and networks in Indonesia. Through this collaboration, we are committed to providing comprehensive automotive technology solutions, meeting the highest standards of quality, reliability and innovation for our highly valued customers.

Astra Visteon Indonesia

<ul>
	<li>Support and preparing CSR activity plan</li>
	<li>Conducting research and analysis related CSR program</li>
	<li>Create publication content for CSR activities</li>
	<li>Establishing relationship with related parties, as well as monitoring and evaluating CSR program</li>
</ul>

CSR Internship

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Mendorong penjualan dan meningkatkan produktivitas ruang jual melalui active selling dan B2B</li>
	<li>Melakukan kegiatan dan aktivitas penjualan digital</li>
	<li>Memastikan operasional toko berjalan dengan lancar, antara lain mengatur jadwal karyawan, memastikan kesiapan sistem operasional, mengontrol ketersediaan produk dan kerapihan display, melakukan perubahan display dan visual merchandising.</li>
	<li>Memastikan pelayanan dan penanganan keluhan berjalan baik</li>
</ul>

Store Superintendent Gramedia Cibubur

PT Marui Solusindo Atmadja,
established in 2019, is engaged in the cosmetics industry and consists of professionals with decades of experience in the field. With over 50 years of experience, PT. Marui Solusindo Atmadja is a trusted partner in the cosmetics industry. We are not just a contract manufacturer, but also a product concept creator, ready to bring your beauty ideas to life. We offer a wide range of high-quality skincare, bodycare, haircare, and decorative cosmetics products.
PT Marui Solusindo Atmadja has various services such as Cosmetic Maklon, Formulation, and Regulation.

PT Marui Solusindo Atmadja

Deskripsi Pekerjaan :

<ul>
	<li>Memimpin strategi dan koordinasi program affiliate</li>
	<li>Mengembangkan program affiliate marketing</li>
	<li>Menganalisis performa channel affiliate</li>
	<li>Meningkatkan jangkauan penjualan</li>
	<li>
	Memantau performa afiliasi menggunakan tools analitik dan membuat laporan performa rutin.
	</li>
	<li>
	Mengoptimalkan strategi afiliasi untuk meningkatkan konversi dan ROI.
	</li>
	<li>
	Berkoordinasi dengan tim marketing untuk mendukung kampanye promosi dan branding.
	</li>
	<li>
	Menyusun materi pemasaran (banner, link, dan lainnya) untuk kebutuhan afiliasi.
	</li>
	<li>
	Menganalisis tren pasar dan memberikan insight untuk pengembangan strategi afiliasi.
	</li>
	<li>
	Mengelola budget dan komisi afiliasi sesuai kebijakan perusahaan.
	</li>
</ul>

Affiliate Spesialist

Job Deksripsi :

Perencanaan &amp; Persiapan live shopping terkait perancanagan konsep, tema, dan jadwal siaran live

Memandu siaran live secara interaktif dan menarik

Mampu menjelaskan fitur dan manfaat serta keunggulan produk dengan jelas

Analisis &amp; pelaporan berupa melacak matrik kinerja (jumlah penonton, engagement rate, konversi penjualan)

Bekerjasama dengan tim creative &amp; logistik serta customer service

Host Live Streaming

<ul>
	<li>Mengatur pertemuan internal dan eksternal</li>
	<li>Membuat surat keluar, memo, dan surat lainnya yang berhubungan dengan Direktur Utama</li>
	<li>Mengatur jadwal kegiatan Direktur Utama</li>
	<li>Mengelola kebutuhan kantor Direktur Utama</li>
	<li>Melakukan tugas lain yang relevan dengan pekerjaan utama sesuai dengan instruksi atasan.</li>
</ul>

Secretary to President Director

SOUVIA (PT GEMA MULIA SEMESTA) established in 2018, a company that provides seminar kit packages, goodiebag packages, gift sets for events such as seminars, training, workshops, meetings, conventions, gatherings, anniversary, product launches, etc. SOUVIA has become the market leader for merchandise and promotional gifts in Indonesia and has been trusted by 25 of the total 34 Ministries in Indonesia and other institutions as a partner who provides for merchandise and promotional products. We have also served more than 3,000 clients from the private sector in Indonesia wich provides promotional gifts since 2018. We distributed more than 5 million pcs of products per year. We are also trusted by start ups such as Ruangguru.

SOUVIA has young people who have experience from start ups, national manufacturing companies, and multinational companies. In HR management, we use technology for monitoring such as HRIS-Kantorku, and a real time monitoring system for performance through an online dashboard. Our corporate culture prioritizes data driven decision making, and has Compassion as our corporate value with 5 core values as our pillars : care, integrity, nurture, teamwork, and achievement. We observe that the market leader for promotional products in Indonesia is still moving conventionally, so we want to transform into a provider of promotional products for corporate gifts and advertising specialty in Indonesia by prioritizing technology and automation.

PT Gema Mulia Semesta (SOUVIA)

<ul>
	<li>Bertanggung jawab dalam mengumpulkan dan mengelola testimoni dari customer, sebagai bagian dari strategi kepuasan pelanggan dan bahan promosi.</li>
	<li>Menerima dan mencatat aduan customer secara detail dalam sistem yang digunakan oleh perusahaan, termasuk informasi pelanggan, masalah yang dihadapi, dan waktu penerimaan aduan.</li>
	<li>Menyediakan solusi konkret kepada customer sesuai dengan kebijakan perusahaan, termasuk kompensasi jika diperlukan.</li>
	<li>Berkoordinasi dengan manajemen untuk mencegah masalah serupa terjadi di masa depan, serta memberikan rekomendasi perbaikan jika diperlukan.</li>
	<li>Melakukan panggilan dingin (cold calls) untuk menghubungi customer dan mendapatkan wawasan terkait kepuasan customer, potensi kebutuhan produk baru, dan peluang bisnis lainnya.</li>
	<li>Menyusun laporan bulanan yang merangkum jumlah aduan yang diterima, jenis aduan, tindakan yang telah diambil, dan tingkat kepuasan customer setelah penyelesaian.</li>
</ul>

Communication Skills

Corporate Communication

Customer Relations Paid Internship

<ul>
	<li>Respond to all incoming contacts from the PS, TG, and Souvia websites, via telephone, qontak application, or email</li>
	<li>Close consumer orders</li>
	<li>Create Order Approval Sheets (LPO)</li>
	<li>Perform data recapitulation, process data, analyze data, and provide improvements to support company's revenue</li>
	<li>Up sale and cross sale for each consumer and prospective consumer</li>
	<li>Post promotional content requested by Marketing division</li>
	<li>Provide solutions to consumers in determining products, payment methods, and shipping</li>
</ul>

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Regional Service Excelence Monitoring Bogor