ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

About this Position :

The Hub Partner Training &amp; Program Officer is responsible for driving partner (mitra) refreshment, retention, and training excellence. This role plays a key part in maintaining partner engagement while ensuring seamless alignment between training initiatives and hub operations.

Job Description :

<ul>
	<li>Program Development &amp; Delivery: Update, and conduct regular partner refreshment training programs, Based on business and operational needs.</li>
	<li>Operations &amp; Scheduling Alignment: Coordinate with the Operations team to ensure accurate Mitra scheduling, as well as identify and resolve unscheduled partner issues.</li>
	<li>Engagement: Mobile regularly across Astro hubs to identify operational issues and training needs directly on Hub.</li>
	<li>Data Analysis &amp; Reporting: Track key training metrics—including post-test scores, attendance rates, and overall effectiveness—and deliver accurate daily and weekly performance reports.</li>
	<li>Continuous Improvement: Utilize data insights and Training Needs Analysis (TNA) to identify capability gaps, propose targeted improvement initiatives, and update monthly training workflows.</li>
	<li>Performance Targets: Maintain a minimum average post-test score of 90% and sustain training attendance rates above 75%.</li>
</ul>

Mitra Training & Program Officer

Ruangguru merupakan perusahaan teknologi terbesar dan terlengkap di Indonesia yang berfokus pada layanan berbasis pendidikan dan telah memiliki lebih dari 13 juta pengguna serta telah mengelola lebih dari 500.000 guru yang menawarkan jasa di lebih dari 100 bidang pelajaran. Perusahaan ini didirikan sejak tahun 2014 oleh Belva Devara dan Iman Usman, yang keduanya berhasil masuk dalam jajaran pengusaha sukses dibawah 30 tahun melalui Forbes 30 under 30 untuk teknologi konsumen di Asia.

Ruangguru berkomitmen untuk menjadi mitra bagi pemerintah daerah demi memberikan pendidikan berkualitas melalui Sistem Manajemen Belajar (LMS). Tahun lalu, Ruangguru berhasil bekerja sama dengan 32 (dari 34) pemerintah provinsi dan lebih dari 326 pemerintah kota dan kabupaten di Indonesia. Selain itu, Ruangguru juga menawarkan video belajar berlangganan, marketplace les privat, layanan bimbingan belajar on-demand, tryout ujian online, dan lain-lain.

Ruangguru

Job Description: 
- Menjaga hubungan baik dengan calon pelanggan dan pelanggan 
- Menawarkan solusi masalah pendidikan yang dihadapi dan mencocokkan dengan produk Ruangguru 
- Melakukan follow-up kepada pengguna aplikasi Ruangguru untuk berlangganan fitur berbayar

Sales Trainee Academy by Ruangguru English Academy Jambi Thehok Plus

Job Description: 
- Menjaga hubungan baik dengan calon pelanggan dan pelanggan 
- Menawarkan solusi masalah pendidikan yang dihadapi dan mencocokkan dengan produk Ruangguru. 
- Melakukan follow-up kepada pengguna aplikasi Ruangguru untuk berlangganan fitur berbayar.

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