PT Reycom Document Solusi (RDS) is a corporation that consists of several companies working collaboratively in order to meet the need for digital solutions. RDS Group was created in 2003 in Jakarta under RDS has been expanded in establishing subsidiaries with the same business focus that provides a wide range of Integrated IT-based business management solutions in Indonesia and Asia. RDS Group has grown into 4 pillars of business focus: Business Process Outsourcing (BPO), System Integration, Printing and Creative Services, and Healthcare Management. As we accelerate our business growth, we recognize our greatest asset is our Human Resources. We invite motivated and experienced professionals to join our dynamic team and contributor to our success. Explore an exciting career at RDS, where opportunities and excellence converge.

Reycom Document Solusi (RDS Group)

<ul>
	<li>Membangun &amp; mengembangkan aplikasi mobile dari prototype/mockup UI/UX</li>
	<li>Integrasi API dan third-party services</li>
	<li>Melakukan unit testing, debugging, dan pemecahan masalah kompleks</li>
	<li>Menjaga kualitas codebase dan performa aplikasi</li>
</ul>

Mobile Developer

OttoDigital is part of Salim Group Digital Ecosystem (Financial Technology) - aims to empower “the underserved” and “the unbanked” population through integrated implementation of the Group digital payment ecosystem. We are digital platform and solution to businesses and enterprises, enabling various digital transactions on their services to better serve consumers.

OttoDigital Group

<ul>
	<li>Serve as the primary point of contact for an assigned portfolio of clients; build and sustain trusting relationships with key decision-makers and stakeholders.</li>
	<li>Conduct regular meetings (both virtual and in-person) to review performance metrics, address operational concerns, and plan future strategic initiatives.</li>
	<li>Act as the client’s internal advocate, communicating their goals, needs, and feedback to cross-functional teams (Product, Sales, Operations, and Technical Support) to ensure timely service delivery.</li>
	<li>Develop a deep understanding of clients' business challenges and identify opportunities for upselling and cross-selling relevant solutions and services.</li>
	<li>Create, present, and execute comprehensive account plans and growth strategies to both internal management and key client executives.</li>
	<li>Oversee the successful delivery of products/services according to SLAs, and manage client contract renewals and negotiations.</li>
	<li>Take ownership of client escalations and service issues, coordinating internal resources to resolve problems smoothly and efficiently.</li>
</ul>

Client Management

Our Mission
At Babat Alas, we're dedicated to helping individuals and businesses forge new paths to success. Our name, which means "clearing the path" in Indonesian, reflects our commitment to removing obstacles and creating opportunities for growth.
Through our three service pillars—Career Consultation, Hiring Partnership, and Business Strategy—we provide comprehensive solutions tailored to your unique needs and goals.

Why "Babat Alas"?
In Indonesian culture, "Babat Alas" refers to the pioneering spirit of clearing untamed land to create new possibilities. We embody this spirit by helping you navigate challenges and create clear pathways to your goals.

Our Approach
We believe in sustainable growth through personalized strategies, data-driven insights, and long-term partnerships. Our holistic approach addresses both immediate needs and future aspirations.

PT Babat Alas Solusi

Budget Management &amp; Planning: 
1. Create and manage the budget for the branches under supervision. 
2. Develop strategies to achieve branch targets and ensure all departments implement these strategies. 
3. Responsible for achieving the operational profit target of the supervised branches. 
 
Sales: 
1. Actively seek potential customers and develop services/products. 
2. Maintain good relationships with existing customers. 
3. Develop and implement strategies to achieve sales targets. 
 
Monitoring &amp; Control: 
1. Oversee daily operations and ensure all departments are working according to the predetermined plan. 
2. Motivate the team and review their performance to achieve work targets. 
3. Regularly review branch performance and develop strategies to meet targets. 
4. Monitor expenses following the budget. 
5. Monitor accounts receivable. 
 
Tour: 
1. Responsible for creating incentive tour packages for customers when needed. 
2. Act as a Tour Leader for VIP customers when needed. 
 
Customer Problem Solving &amp; Decision Making: 
1. Handling customer complaints and providing appropriate solutions.

Branch Manager Travel Services

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

Anda akan bertanggung jawab merancang konsep, menyusun strategi komersial, hingga mengeksekusi berbagai program brand activation, forum ekonomi/bisnis, dan memprovide jasa-jasa media lainnya. 
- Pengembangan Konsep &amp; Proposal: Menyusun ide kreatif, konsep acara, dan materi presentasi (pitch deck) yang persuasif untuk program brand activation dan event media bertema ekonomi &amp; bisnis. 
- Penyusunan Paket Sponsor: Merancang proposal serta sponsorship package yang bernilai tambah, terstruktur, dan komersial bagi calon mitra/klien. 
- Penjajakan &amp; Eksekusi Sponsor: Melakukan pendekatan, presentasi, dan memanfaatkan jejaring relasi (networking) untuk menggaet calon sponsor dari berbagai industri 
- Mengeksekusi Event &amp; Aktivasi Merek: Mengoordinasikan seluruh rantai operasional acara (seminar, forum diskusi ekonomi, festival kreatif, hingga aktivasi) dari persiapan awal hingga hari-H. 
- Kolaborasi Lintas Fungsi: Bekerja sama dengan tim editorial, sales, dan tim kreatif internal untuk memastikan setiap program berjalan sesuai target dan standar. 
- Pelaporan &amp; Evaluasi: Menyusun post-campaign report dan analisis performa acara sebagai bentuk pertanggungjawaban kepada sponsor dan klien.

Media and Services Officer Kontan

Toyota Astra Financial (TAF) was established by Astra International and Toyota Financial Services Corporation as a financial company and part of both Astra Group and Toyota value chains to provide financing solutions which support automotive sales in Indonesia.

Offers varieties of financing facilities, primarily focused on financing vehicles, with the option of conventional or sharia financing according to customer needs.

TAF develops a reliable service network based on good relationship with dealers, digitalization for more optimal access and connectivity in the business ecosystem, as well as agile organization with embedded risk management lifestyle.

Build Your Future with TAF!
1.	Health insurance for all TAF Employees
2.	Training and promotion chance in all TAF business sectors
3.	A positive working environment that promotes employee safety, growth, and goal attainment

Vision
Preferred financing solution for Toyota ownership through service excellence.

Mission
1.	To provide best value to customers
2.	Being a partner of Toyota to achieve long term success
3.	To provide sustainable value creation to stakeholders
4.	Being an employer of choice
5.	To share prosperity to community

Toyota Astra Financial Services

Merencanakan, mengontrol, dan bertanggung jawab atas strategi dan implementasi service di cabang Jakarta Service Lounge sesuai dengan kebijakan perusahaan untuk memberikan pelayanan yang memuaskan kepada pelanggan, serta memastikan standar service excellence berjalan dengan konsisten.

Head of Service TAF Jakarta Service Lounge

About Us: 

Founded in 2015, Howel and Co has redefined the art of gifting in Indonesia. As a celebrated TOP BRAND, we specialize in creating premium, bespoke gifts that capture the essence of every occasion. From luxurious bath sets to heartfelt prayer collections and playful children’s gifts, our products are meticulously crafted to ensure quality and uniqueness.

We collaborate with renowned figures and leading corporations to bring your gifting visions to life. At Howel and Co, we believe in turning ordinary moments into extraordinary memories—join the #HowelPeople and discover the power of a perfect gift.

Howel and Co

About the Role:

We are looking for a dedicated and proactive Customer Service professional to join our team. As the main point of contact for customers across various platforms, you will handle inquiries, resolve complaints, and process orders to ensure a smooth and positive customer experience. You will work closely with internal teams to address order and shipping issues, playing a key role in maintaining customer satisfaction and loyalty. By delivering timely, accurate information about our products and services, you will represent the face of our company and contribute to its success.

 

Responsibilities:

<ul>
	<li>Respond to customer inquiries promptly and professionally.</li>
	<li>Handle product issues, returns, and exchanges.</li>
	<li>Manage and track orders, ensuring timely delivery.</li>
	<li>Collaborate with the logistics team to resolve shipping issues.</li>
	<li>Maintain accurate records of customer interactions.</li>
	<li>Monitor and respond to customer reviews and feedback.</li>
	<li>Provide product and policy information.</li>
	<li>Continuously improve service procedures based on feedback.</li>
</ul>

This test unit measures the ability to type text presented on the computer screen with a minimum speed and accuracy

Unless the objective is to just transfer information to a new format or medium, information needs to get recorded in a timely and accurate manner so that the idea/thought does not get lost. And because most jobs require some amount of computer work, hiring an employee with keyboarding skills makes work more efficient. This test measures the ability to type text with minimum speed and accuracy.

Typing Speed and Accuracy

Customer Service

Ganesha Work didirikan dengan visi menjadi solusi terdepan dalam penyediaan dan pengelolaan tenaga kerja yang profesional, baik untuk kebutuhan dalam negeri maupun luar negeri. Berdiri atas dasar keprihatinan terhadap ketidaksesuaian antara kebutuhan industri dan kesiapan tenaga kerja, Ganesha Work hadir untuk menjembatani kesenjangan tersebut melalui layanan rekrutmen dan pelatihan yang terintegrasi.

Ganesha Work

Deskripsi Pekerjaan:

<ul>
	<li>Melakukan pembersihan area kerja (ruangan, lantai, kaca, dan fasilitas umum) secara rutin.</li>
	<li>Menjaga kebersihan dan kerapihan lingkungan kerja.</li>
	<li>Menggunakan alat dan bahan pembersih sesuai standar operasional.</li>
	<li>Membuang sampah dan memastikan area tetap higienis.</li>
	<li>Melaporkan jika terdapat kerusakan fasilitas atau kebutuhan perbaikan.</li>
</ul>

Cleaning Service

Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. 

Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. 

 
Vision:

Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement.  
 
 
Culture: 

We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture.  

Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: 

&starf; Willing to Learn: You learn rapidly and eagerly 

&starf; Observant – You listen well and seek to understand before reacting 

&starf; Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures 

&starf; Knowledgeable – You are good at using data, take smart risks and think strategically 

&starf; Excellent – You are reliable, demonstrate strong performance and thirst for excellence 

&starf; Teamwork – You contribute, nurture, and make time to help colleagues 

&starf; Humble – You are quietly confident and openly humble 

&starf; Integrity – You are known for authenticity, transparency, and admit mistakes freely 

&starf; Creative – You are curious, open minded in search of new ideas and suggest better approaches 

&starf; Service – You seek what is best for KST, rather than what is best for yourself or your group 

This role is titled Customer Service, but the primary responsibilities involve Quality Checking and assigning mystery shoppers. Are you passionate about communication in English and detail-oriented in handling administrative tasks? Do you enjoy working with multicultural environment? If so, we want YOU to join our team!

As a Customer Service, you will play a key role in managing mystery shoppers for our global market research company client. This isn’t your typical call center role—you’ll be responsible for collecting and labelling survey data (quality check), ensuring smooth operations via phone and email, and assigning mystery shoppers. If you love interacting with people and keeping things organized, this role is perfect for you!

Ready to take on the challenge? Apply now and be part of an exciting, fast-paced environment!

Job Description:

<ul>
	<li>Contact registered shoppers / auditors in the Americas / Europe region to allocate evaluations &amp; surveys</li>
	<li>Assist in recruiting and assigning shoppers/auditors to various projects in the Americas and Europe regions.</li>
	<li>Respond to shopper / auditor email enquiries</li>
	<li>Quality check online reports &amp; surveys according to set service standards</li>
</ul>

GTech is a global digital technology enabler providing integrated digital solutions across multiple industries. Our platforms cover omnichannel commerce digitalization, DTC commerce transformation, FinTech, Customer Relationship Management, and supply chain digitalization.

As part of the GTech group, our entities include PT GTech Digital Asia, PT Mapclub Digital Asia, PT GPay Digital Asia, PT Speedwork Solusi Utama, and PT GClub Digital Asia

GTech Group

Ensuring smooth service delivery and client satisfaction. They manage incidents, track issues, and work with technical teams to resolve problems quickly. The role requires strong communication skills to interact with clients, gather feedback, and provide clear updates, ensuring services meet client expectations and continuously improve

Service Desk Analyst

Binajasa Sumber Sarana (BSS), established in 1986, specializes in Executive Search & Contract Personnel. With over 38 years of experience and a continually updated database, we provide efficient and professional recruitment solutions for our clients.

PT Binajasa Sumber Sarana (BSS Recruitment)

• Memberikan layanan terbaik kepada pelanggan dan mitra. 
• Menangani pertanyaan, keluhan, dan kendala operasional secara profesional. 
• Memberikan edukasi terkait produk, layanan, dan program promosi. 
• Mendukung proses administrasi akun pelanggan dan mitra. 
• Berkoordinasi dengan berbagai tim untuk memastikan penyelesaian masalah secara efektif.

Customer Service Representative

• Memberikan pelayanan terbaik kepada pelanggan dan mitra. 
• Menangani pertanyaan, keluhan, dan kendala operasional secara profesional. 
• Memberikan edukasi terkait produk, layanan, dan program promosi. 
• Mendukung proses administrasi akun pelanggan dan mitra. 
• Berkoordinasi dengan berbagai tim untuk memastikan penyelesaian masalah secara efektif.

Lebih dari sekadar kasir digital, POSe adalah solusi Point of Sale (POS) dan pembayaran masa kini! 🚀 POSe menghadirkan teknologi manajemen bisnis terintegrasi untuk bantu kembangkan usaha agar selalu up-to-date dengan perkembangan zaman.

POSe

Tanggung Jawab Utama:

<ul>
	<li class="text-justify">End-to-End CRM Management: Mengelola dan mengoptimalkan seluruh siklus CRM, mulai dari proses user onboarding, edukasi produk, hingga penanganan komplain (complaint handling) dengan standar pelayanan tertinggi.</li>
	<li class="text-justify">User Behavior Analysis: Menganalisis data dan kebiasaan pengguna (terutama pengguna baru) untuk menemukan celah atau pola mengapa pengguna jarang bertransaksi atau berhenti menggunakan aplikasi (churn rate).</li>
	<li class="text-justify">Cross-Department Collaboration: Bekerja sama secara erat dengan Tim Marketing untuk merumuskan strategi promo, retensi, atau produk baru yang bersifat personal berdasarkan kebiasaan pengguna (contoh: membuat iklan/email promo token listrik khusus untuk pengguna yang aktif membeli token).</li>
	<li class="text-justify">Optimization &amp; Retention: Mengubah celah/masalah operasional menjadi peluang untuk meningkatkan transaksi dan membentuk habit positif bagi pengguna baru.</li>
	<li class="text-justify">Team Leadership: Memimpin, melatih, dan mengevaluasi kinerja tim CS agar tetap responsif, solutif, dan empati terhadap kebutuhan pengguna.</li>
</ul>

Manager Customer Service

Menerima dan menindaklanjuti pertanyaan, keluhan, permintaan informasi, serta pengaduan dari Pengguna Gaja

Melakukan verifikasi data Pengguna Gaja sesuai prosedur yang berlaku

Memberikan informasi dan solusi atas kendala yang dialami Pengguna Gaja

Melakukan pencatatan, monitoring, dan eskalasi tiket ke Tim Helpdesk sesuai tingkat prioritas dan sla yang ditetapkan

Menjaga kerahasiaan data Pengguna Gaja dan informasi perusahaan

Customer Service | Gpay

KPS Alarms started in 1990 with humble roots, Kirk (President) had a big dream to protect and enhance lives while growing KPS Alarms into one Californias largest Fire, Security, and Technology service providers. Adding on to the growth... In 2011, KPS Fire Sprinklers was launched. Since then, our founder and CEO has helped shape our results-driven culture for both companies, leading KPS Alarm to CEPro 100's #5 by volume on the top 100 list of national integrators.  This dream of protecting and enhancing lives continues with our dedicated team of professionals.  Together, they make it happen for thousands of valued customers. 

T

KPS Alarms, Inc

KPS Alarms is seeking a professional and dependable contractor for the position of Remote Customer Service Representative to join our team. The ideal candidate will have excellent phone communication skills, strong de-escalation abilities, accurate typing skills, and the ability to effectively multitask in a fast-paced environment. This position plays a key role in supporting customers, resolving concerns, and maintaining a high level of customer satisfaction.

 

<ul>
	<li>Answer inbound customer calls professionally and efficiently</li>
	<li>Provide exceptional customer service while maintaining a positive attitude</li>
	<li>De-escalate customer concerns and resolve issues calmly and effectively</li>
	<li>Accurately document customer interactions and account activity</li>
	<li>Manage multiple systems and tasks simultaneously while on active calls</li>
	<li>Communicate clearly with customers regarding services, scheduling, and account information</li>
	<li>Maintain confidentiality and professionalism at all times</li>
	<li>Follow company procedures and customer service standards</li>
	<li>Collaborate with team members and management to improve customer experienc</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

This test unit measures the ability to listen, understand, and follow a set of spoken instructions and remember the important details for implementation

Hiring employees that can accurately follow steps and processes dictated verbally ensures two things--same output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Verbal)

This measures the ability to grasp and comprehend fully and completely, explicit and implicit information of spoken communication/information.

Listening Comprehension

Remote Customer Service Representative

Tanggung Jawab:

<ul>
	<li>Memberikan pelayanan dan informasi kepada pelanggan terkait produk, polis, - premi, serta proses klaim</li>
	<li>Menyambut dan mengarahkan pelanggan (walk-in customer) serta mengatur antrian layanan</li>
	<li>Menangani pertanyaan, kebutuhan, dan keluhan pelanggan sesuai standar perusahaan</li>
	<li>Membantu proses administrasi seperti renewal, endorsement, dan pembatalan polis</li>
	<li>Melakukan follow up kepada pelanggan serta menjaga hubungan baik</li>
	<li>Berkoordinasi dengan tim untuk kelancaran proses layanan</li>
	<li>Mendukung kegiatan operasional cabang termasuk campaign atau event yang berjalan</li>
</ul>

Kalibrr Job Search

Mobile Developer

Client Management

Branch Manager Travel Services

Media and Services Officer Kontan

Head of Service TAF Jakarta Service Lounge

Customer Service

Cleaning Service

Customer Service

Service Desk Analyst

Customer Service Representative

Customer Service Representative

Manager Customer Service

Customer Service | Gpay

Remote Customer Service Representative

Customer Service Officer Tangerang