PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>Membuka dan memelihara akun pelanggan dengan mencatat informasi akun</li>
	<li>Menyelesaikan masalah produk atau layanan dengan mengklarifikasi keluhan pelanggan; menentukan penyebab masalah; memilih dan menjelaskan solusi terbaik untuk memecahkan masalah; mempercepat koreksi atau penyesuaian; menindaklanjuti untuk memastikan resolusi</li>
	<li>Menyiapkan laporan produk atau layanan dengan mengumpulkan dan menganalisis informasi pelanggan</li>
	<li>Menghasilkan prospek penjualan</li>
	<li>Memberikan saran atau solusi tentang produk perusahaan</li>
</ul>

Customer Service Branch Kota Pasuruan

Mobius helps you provide quality, best-in-nation tech talent to support your business. together with you, we turn ideas into digitalized reality. From tech consulting to outsourcing, Mobius helps you reach your tech goals.
Our dedicated and agile-ready professionals are here to support your business's digital journey.

Mobius Digital

We are hiring developers for projects with one of the biggest reputable conglomerates in Indonesia.

With us, you will be exposed to many exciting challenges and opportunities to grow through developing our websites, mobile apps, mobile websites, and applications across our business units.

Programming stack we are looking for: DevOps Engineer

Do reach out to us if you believe you have the relevant skills, looking forward to working together with you!

Devops Engineer

Tiga Daya Digital Indonesia, a susidiary company of Triputra Group and DCI Group To be IT partner to enable client growth rapidly.
 
Eksad Providing Services High Quality Based on Strong Experience in the industry and technology. Building the right IT Service Solution to enable it Partners in speeding up business development based on digital technology by providing professional and high competency resources.
 
Vision
To be Preferred IT Partner In The Region.
Mission
Establish excellent end to end IT Services to enable clients to grow their business rapidly thru high competence and professional resources.


PT Tiga Daya Digital Indonesia (Eksad Technology)

<ul>
	<li>Collaborate with developers, architects, and product teams to embed security across the SDLC (Secure Software Development Life Cycle).</li>
	<li>Conduct security design and architecture reviews for new systems, applications, and changes to existing systems.</li>
	<li>Analyze and provide security recommendations for APIs, particularly those involving third-party integrations and critical business services.</li>
	<li>Create actionable reports and communicate findings clearly to technical and non-technical stakeholders.</li>
	<li>Act as an internal “red team” resource — capable of rapidly assessing potential security concerns during development or deployment.</li>
	<li>Support secure coding initiatives through developer engagement, code review participation, and knowledge-sharing</li>
	<li>Stay up-to-date with evolving threats, tools, and best practices in application security and ethical hacking.</li>
</ul>

Application Security Specialist Penetration Testing & Secure SDLC

AdiData is an IT company focus in providing total IT Business Solutions, IT Infrastructures and IT Services to our customers. Our team has a lot of experiences in delivering the best IT Business Solutions, IT Infrastructures and IT Services with the latest trend, latest products/technologies and high quality of services.

PT Adi Data Informatika

• Pendidikan minimal S1 jurusan Teknik Informatika, Sistem Informasi, Ilmu Komputer, atau bidang terkait. 
• Memiliki pengalaman minimal 2 tahun pengalaman profesional sebagai Front End Developer setelah lulus kuliah. 
• Menguasai JavaScript, HTML, dan CSS untuk pengembangan aplikasi web. 
• Memiliki pengalaman menggunakan framework Vue.js dalam pengembangan aplikasi. 
• Memahami konsep REST API dan mampu melakukan integrasi dengan backend services. 
• Memahami konsep responsive design dan cross-browser compatibility. 
• Memiliki pengalaman menggunakan Git atau version control system lainnya. 
• Berpengalaman bekerja menggunakan metode pengembangan Agile dan/atau Waterfall. 
• Memiliki kemampuan analisa, problem solving, dan komunikasi yang baik.

Frontend Developer

Deptech Digital is an IT company that is focused on web technology. Founded in 2005, Deptech Digital has had a variety of experiences in dealing with various information technology projects, including website design, web portals, management information system, SMS gateway, intranet applications, ecommerce and social media application. Our professional team constantly strive for new innovations, solutions and are always keeping up with the latest technology trend in order to provide the best solution for our clients.

Deptech Digital Indonesia

<ul>
	<li>Memfasilitasi serangkaian event Scrum seperti daily stand-up meetings, sprint planning, sprint review, dan sprint retrospective</li>
	<li>Mengidentifikasi dan memecahkan obstacles yang menghambat progres Tim secara cepat, tepat, dan akurat</li>
	<li>Mendukung dan aktif berkontribusi dalam improvement Tim yang berkelanjutan melalui event retrospective dan sesi feedback</li>
	<li>Mengomunikasikan dan mengkoordinasikan status project, risiko, dan issues kepada stakeholder &amp; product owner</li>
	<li>Mendukung dan memastikan Tim dapat memberikan deliverables product/services/solution berkualitas tinggi dan tepat waktu (on time) sesuai timeline pada setiap sprint nya, yang juga termasuk dengan deploy/released</li>
	<li>Memastikan bahwa tim mengikuti kerangka kerja Scrum dan mematuhi prinsip-prinsip Agile</li>
	<li>Bekerjasama secara komprehensif dengan Product Owner &amp; Engineers (Team Leader, Developer, QA, etc) dalam memprioritaskan product backlog &amp; requirement baru</li>
	<li>Mengkoordinasikan dan memastikan dokumentasi project lengkap dan detail untuk setiap sprint nya</li>
	<li>Mengikuti &amp; memastikan aktifitas SIT, UAT, Regression Test, Stress Test, Performance Test, Compatibility Test, dan Penetration Test berjalan dengan baik &amp; proper 
	 </li>
</ul>

Scrum Master

We believe that the best and most successful people are 'students' of their fields who are find happiness in the constant pursuit of growth, professionally and personally - a lifelong learner. The faster the world around us changes, the more important it is to be a lifelong learner in order to stay competitive.

Lifelong learning comprises four soft skills (Communication, Critical Thinking, Collaboration, Creativity) and four mindset attributes (Curiosity, Initiative, Persistence, Adaptability). All of these are relevant across disciplines and professions.

Gentem Indonesia Lifelong Learning (GILL) Group's mission is to cultivate lifelong learning from an early age in order to increase the competitiveness of Indonesians. GILL delivers premium, efficacious learning outcomes through exclusive partnerships with world-leading content providers and is heavily technology-enabled under separately branded businesses - Wall Street English, Genstarkids, and INDIES (Independent International Education Solutions).

GILL Group was established with the acquisition of the Wall Street English Indonesia business in 2016 and now has over 5,000 active members learning online and in-center across its 11 locations. Genstarkids was launched in October 2025 with the first studio in Bintaro and the second in Cikarang. INDIES was soft-launched in June 2024.

GILL also provides IELTS test prep courses as well as business english courses (professional skills) to both retail and corporate customers. Our corporate customers include blue-chip multinational companies as well as large local conglomerates.

Gentem Indonesia Lifelong Learning Group

<ul>
	<li>What You’ll Be Doing:</li>
</ul>

Drive Sales Performance – Lead the center team to consistently achieve and exceed sales targets while optimizing resources.

Drive Local Marketing Initiatives – Plan and execute offline marketing activities, community engagement programs, partnerships, and local events to generate leads, increase brand awareness, and drive center traffic.

Ensure Exceptional Member Experience – Oversee daily operations, ensuring the center maintains high standards of cleanliness, service quality, and overall customer satisfaction.

Develop and Coach the Team – Mentor and support team members, equipping them with the skills to succeed in sales and customer service.

Optimize Center Operations – Manage processes efficiently to create a smooth, engaging, and welcoming environment for both customers and staff.

Center Manager

Making dream homes happen since 2015, Dekoruma is a rapidly-growing tech startup aiming to put a stop to the inefficiencies that have long occurred in the Home & Living industry. We believe that everyone is entitled to easy access not only to quality furniture at an affordable price, but also economical home design and its nitty-gritty. Since its establishment, we have launched vertically integrated business units (and even more to come), two of them being interior design services and material supply store.

While interior design services and furniture manufacturers remain abundant, there has yet to be a one-stop platform that actualises the A to Z’s of realizing your dream homes. Dekoruma intends to be the one answer to this demand.

Engage in a workplace surrounded by vibrant energy and youth who does work that matters and improvements that make a difference. We seek to create a working environment that is dynamic, and above all, impactful. In Dekoruma, we work for a cause, not just applause.

Dekoruma

<ol>
	<li>CMEP Project Planning &amp; Execution
	<ul>
		<li>Develop project-specific CMEP execution plans and work breakdown structures.</li>
		<li>Coordinate with design and project management teams to ensure CMEP scope alignment.</li>
		<li>Supervise and monitor CMEP installation activities on-site.</li>
		<li>Create and manage the standard scope and specifications for CMEP service selling scope and products.</li>
	</ul>
	</li>
	<li>Technical Coordination &amp; Problem Solving
	<ul>
		<li>Review technical drawings, specifications, and method statements.</li>
		<li>Troubleshoot on-site issues and provide engineering solutions.</li>
		<li>Liaise with consultants, clients, and vendors on technical matters.</li>
	</ul>
	</li>
	<li>Team Leadership &amp; Resource Management
	<ul>
		<li>Manage CMEP Supervisors and Technicians, ensuring proper manpower allocation for projects.</li>
		<li>Develop team capabilities through training and technical coaching.</li>
		<li>Create and manage strategic resources for execution, including manpower, tools, and subcontractor networks.</li>
		<li>Ensure safety compliance and adherence to project standards.</li>
	</ul>
	</li>
	<li>Quality Assurance &amp; Compliance
	<ul>
		<li>Conduct regular site inspections and quality audits.</li>
		<li>Ensure CMEP works comply with regulatory standards, codes, and client requirements.</li>
		<li>Manage handover processes and documentation for CMEP scopes.</li>
	</ul>
	</li>
	<li>Material &amp; Vendor Coordination
	<ul>
		<li>Coordinate procurement and delivery schedules of CMEP materials.</li>
		<li>Verify material quality and certifications as per project specifications.</li>
		<li>Liaise with vendors and subcontractors to ensure timely delivery and installation.</li>
	</ul>
	</li>
	<li>Reporting &amp; Progress Monitoring
	<ul>
		<li>Prepare regular progress reports for management and clients.</li>
		<li>Track project milestones, material consumption, and manpower utilization.</li>
		<li>Identify risks and propose mitigation strategies.</li>
	</ul>
	</li>
</ol>

Civil & MEP Supervisor

Toyota Astra Financial (TAF) was established by Astra International and Toyota Financial Services Corporation as a financial company and part of both Astra Group and Toyota value chains to provide financing solutions which support automotive sales in Indonesia.

Offers varieties of financing facilities, primarily focused on financing vehicles, with the option of conventional or sharia financing according to customer needs.

TAF develops a reliable service network based on good relationship with dealers, digitalization for more optimal access and connectivity in the business ecosystem, as well as agile organization with embedded risk management lifestyle.

Build Your Future with TAF!
1.	Health insurance for all TAF Employees
2.	Training and promotion chance in all TAF business sectors
3.	A positive working environment that promotes employee safety, growth, and goal attainment

Vision
Preferred financing solution for Toyota ownership through service excellence.

Mission
1.	To provide best value to customers
2.	Being a partner of Toyota to achieve long term success
3.	To provide sustainable value creation to stakeholders
4.	Being an employer of choice
5.	To share prosperity to community

Toyota Astra Financial Services

<ol>
	<li>Manage EHS (Environment, Health &amp; Safety) include sustainability result, monitoring &amp; resulting</li>
	<li>Monitoring company-wide and Head Office operational vehicle fulfillment &amp; database</li>
	<li>Maintaining and reporting effective utilization of general services (facilities) related budget</li>
	<li>Analyze &amp; execute the best handling of facilities (include asset) with efficiency mindset from maintenance, replacement &amp; reparation</li>
</ol>

General Services Analyst

Leaf is a tech company that provides end-to-end performance marketing services for ambitious eCommerce businesses.
Unlike traditional marketing agencies, Leaf is an eCommerce performance marketing specialist that combines years of data-driven marketing expertise with proprietary marketing technology. This enables us to make smarter decisions in order to deliver profitable sales growth for our clients.


Leaf.fm

Role Overview

At Leaf, the Graphic Designer plays a key role within the Creative team, delivering high-performing ad creatives and supporting internal brand initiatives.

This role is split across two main areas:

Creative Services (Client work) – designing high-converting ad creatives

Internal Projects – supporting marketing, brand, and company initiatives

You will act as a Creative Lead for a portfolio of clients, owning the end-to-end creative process—from research and ideation to execution and client presentation.

Key Responsibilities

1. Creative Services (Client Work)

Lead the creative execution for assigned client accounts

Translate campaign briefs into high-converting ad creatives

Conduct research &amp; analysis:

Review performance data (e.g. Meta Ads Manager, internal reports)

Perform competitor analysis to identify opportunities

Develop creative concepts aligned with campaign objectives

Design assets using:

Figma (primary tool)

Adobe Suite (for asset preparation, motion, and video editing)

Present concepts and final creatives to:

Internal Creative team

Performance Marketing team

Clients (acting as main creative point of contact)

Manage feedback cycles and ensure timely delivery

Deliver final, approved assets ready for campaign launch

Maintain and update:

Client documentation (“Client Cards”)

Creative testing insights and learnings

Track time spent across projects

Collaborate closely with Performance Marketing to analyse results and identify opportunities

2. Internal Creative &amp; Marketing Projects

Support internal teams (Marketing, Operations, etc.) with:

Website design

Social content

Slide decks &amp; presentations

Video and podcast editing

Blog and brand assets

Contribute to:

Company OKRs

Process improvements

Internal branding and visual identity

Collaborate with internal stakeholders and follow defined project workflows

3. Collaboration &amp; Communication

Work as much as possible in UK hours to be aligned with clients and team members

Manage tasks via tools like Notion, Slack, and email

Maintain clear and proactive communication with:

Creative Director

Performance Marketing team

Client

Behaviours &amp; Values

People First

Put yourself in the shoes of clients, colleagues, and stakeholders

Deliver work on time to avoid impacting team performance

Collaborate effectively in a global remote environment

Be mindful of others’ time—keep communication clear and efficient

Tech-Centric

Leverage tools and automation to improve efficiency

Use data and insights to inform creative decisions

Work with marketing platforms (e.g. Meta Ads, Google Analytics) to improve output quality

Ownership &amp; Accountability (Heroic)

Take responsibility for your work and outcomes

Provide constructive feedback and challenge ideas when needed

Be proactive in improving creative performance and results

Invent. Simplify. Be Curious

Maintain a test-and-learn mindset

Continuously explore new tools, trends, and techniques

Suggest improvements to:

Creative processes

Tools and workflows

Team performance and culture

 

🧾 Reporting Line

Reports to: Creative Director

Remote Graphic Designer Creative Services

About Us: 

Founded in 2015, Howel and Co has redefined the art of gifting in Indonesia. As a celebrated TOP BRAND, we specialize in creating premium, bespoke gifts that capture the essence of every occasion. From luxurious bath sets to heartfelt prayer collections and playful children’s gifts, our products are meticulously crafted to ensure quality and uniqueness.

We collaborate with renowned figures and leading corporations to bring your gifting visions to life. At Howel and Co, we believe in turning ordinary moments into extraordinary memories—join the #HowelPeople and discover the power of a perfect gift.

Howel and Co

About Us:

Join our dynamic team and be the voice of our brand, helping customers across platforms like Shopee, Tokopedia, and Instagram.

 

Responsibilities:

<ul>
	<li>Respond to customer inquiries promptly and professionally.</li>
	<li>Handle product issues, returns, and exchanges.</li>
	<li>Manage and track orders, ensuring timely delivery.</li>
	<li>Collaborate with the logistics team to resolve shipping issues.</li>
	<li>Maintain accurate records of customer interactions.</li>
	<li>Monitor and respond to customer reviews and feedback.</li>
	<li>Provide product and policy information.</li>
	<li>Continuously improve service procedures based on feedback.</li>
</ul>

This test unit measures the ability to type text presented on the computer screen with a minimum speed and accuracy

Unless the objective is to just transfer information to a new format or medium, information needs to get recorded in a timely and accurate manner so that the idea/thought does not get lost. And because most jobs require some amount of computer work, hiring an employee with keyboarding skills makes work more efficient. This test measures the ability to type text with minimum speed and accuracy.

Typing Speed and Accuracy

Customer Service

Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. 

Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. 

 
Vision:

Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement.  
 
 
Culture: 

We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture.  

Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: 

&starf; Willing to Learn: You learn rapidly and eagerly 

&starf; Observant – You listen well and seek to understand before reacting 

&starf; Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures 

&starf; Knowledgeable – You are good at using data, take smart risks and think strategically 

&starf; Excellent – You are reliable, demonstrate strong performance and thirst for excellence 

&starf; Teamwork – You contribute, nurture, and make time to help colleagues 

&starf; Humble – You are quietly confident and openly humble 

&starf; Integrity – You are known for authenticity, transparency, and admit mistakes freely 

&starf; Creative – You are curious, open minded in search of new ideas and suggest better approaches 

&starf; Service – You seek what is best for KST, rather than what is best for yourself or your group 

This role is titled Customer Service, but the primary responsibilities involve Quality Checking and assigning mystery shoppers. Are you passionate about communication in English and detail-oriented in handling administrative tasks? Do you enjoy working with multicultural environment? If so, we want YOU to join our team!

As a Customer Service, you will play a key role in managing mystery shoppers for our global market research company client. This isn’t your typical call center role—you’ll be responsible for collecting and labelling survey data (quality check), ensuring smooth operations via phone and email, and assigning mystery shoppers. If you love interacting with people and keeping things organized, this role is perfect for you!

Ready to take on the challenge? Apply now and be part of an exciting, fast-paced environment!

Job Description:

<ul>
	<li>Contact registered shoppers / auditors in the Americas / Europe region to allocate evaluations &amp; surveys</li>
	<li>Assist in recruiting and assigning shoppers/auditors to various projects in the Americas and Europe regions.</li>
	<li>Respond to shopper / auditor email enquiries</li>
	<li>Quality check online reports &amp; surveys according to set service standards</li>
</ul>

Founded in 2015, Mamikos started by introducing a matching platform then our service has evolved to a full-stack property management equipped with property management technology to ensure a seamless experience for both tenants and property owners. Our mission is to make a better standard of kos (property tech) industry for both kos owners & tenants.

We have helped millions of people to find their “home” away from home while pursuing their dreams to study or work. In 2022, we have achieved 7 million monthly active users and >200,000 listed properties in our platform that makes us the no. 1 property tech company in Indonesia.

We imagine ourselves as a door for people to achieve their dreams. We are creating a welcoming and inclusive environment that provides opportunities for everyone to succeed and achieve their dream through hard work and determination. We're dedicated to opening up every possibility for our team members to achieve their dreams.

We are Mamikos, we open the door to every dream.

Join our awesome Mamiteam and visit our website www.mamikos.com/career
And also keep up with our exciting journey:
Instagram: www.instagram.com/@insidemamikos
Medium: www.medium.com/@insidemamikos 

Mamikos

<ul>
	<li>Kewarganegaraan: Warga Negara Indonesia (WNI).</li>
	<li>Usia: Biasanya berada di rentang 18 hingga 50 tahun (usia produktif).</li>
	<li>Pendidikan: Minimal lulusan SMP atau SMA/SMK sederajat.</li>
	<li>Kepribadian: Jujur, disiplin, bertanggung jawab, ramah, dan pekerja keras.</li>
	<li>Kesehatan: Sehat jasmani dan rohani (tidak memiliki penyakit berat yang mengganggu aktivitas fisik).</li>
	<li>Teknologi: Memiliki smartphone Android/iOS dan bisa mengoperasikannya, karena pengambilan orderan dilakukan via aplikasi.</li>
	<li>Diutamakan perempuan </li>
</ul>

Cleaning Service

Laboratorium Klinik Prodia didirikan pertama kali di Solo, Jawa Tengah, pada tanggal 7 Mei 1973 oleh beberapa orang idealis berlatar belakang pendidikan farmasi. Sejak awal, Drs. Andi Wijaya, MBA, PhD. beserta seluruh pendiri lainnya tetap menjaga komitmen untuk mempersembahkan hasil pemeriksaan terbaik dengan layanan sepenuh hati. Komitmen itulah yang mengantarkan Prodia menjadi Laboratorium Klinik terbaik dan terbesar di Indonesia seperti sekarang ini serta menjadi pusat rujukan nasional.

Sejak 2012, Prodia merupakan satu-satunya laboratorium klinik di Indonesia dengan akreditasi College of American Pathologists (CAP) sehingga kualitas hasil pemeriksaan dari Prodia sejajar dengan laboratorium internasional.

Visi:
1. Layanan Kesehatan Terpercaya menunjang Pengobatan Generasi Baru (Transforming toward reliable Next Generation Health Care)
2. Sebagai "Center of Excellence"

Misi:
1. Untuk DIAgnosa lebih baik
2. Untuk si DIA yang bergabung dengan Prodia




PT Prodia Widyahusada Tbk. (Prodia)

<ul>
	<li>Melakukan instalasi, konfigurasi, dan penerapan aplikasi baru/fungsi baru/upgrade/perbaikan/modifikasi serta melakukan quality control dan patching terhadap aplikasi termasuk melakukan pengujian dalam development server.</li>
	<li>Memastikan dokumentasi terhadap standarisasi, instalasi/peniadaan, dan konfigurasi.</li>
	<li>Melakukan fungsi operasional dan pemecahan masalah atas suatu aplikasi yang masuk melalui IT - Helpdesk.</li>
	<li>Melakukan maintenance dan monitoring secara berkala dan backup data.</li>
	<li>Mengusulkan change request atau inovasi terhadap sistem aplikasi.</li>
	<li>Membuat test design, test process, test cases, test data, dan turut berpartisipasi dalam testing procedure termasuk melaporkan hasil testing (2nd), serta melakukan training kepada end user mengenai aplikasi terkait.</li>
</ul>

IT Service Officer

Starting an unincorporated business in 1996, Simbadda Group has been distributing high quality consumer electronics throughout Indonesia. The business unit has started to form a corporate business since 2002.

One of our leading brands is SIMBADDA, which is known by the Indonesian people as a pioneer of speakers, cases and power supplies. We are also involved in the distribution of premium gadget accessories and PC components. Simbadda Group will continue to expand its distribution business to grow in the consumer electronics industry in Indonesia.

Simbadda Group always upholds the value of honesty, among others: honesty of quality,  honesty of cooperation in business and trying to establish cooperation with all partners  throughout Indonesia. 

Currently, Simbadda Group is expanding towards digital transformation that is looking for  enthusiastic, passionate, ambitious individuals to be part of us. 


Simbadda Group

1. Customer Inquiry Handling

<ul>
	<li>Respond to customer inquiries through phone, WhatsApp, email, social media, and marketplace channels</li>
	<li>Provide accurate product information, pricing, stock availability, and order status</li>
	<li>Assist customers with purchasing decisions and after-sales support</li>
</ul>

2. Complaint Resolution

<ul>
	<li>Handle customer complaints, returns, exchanges, and warranty claims professionally</li>
	<li>Coordinate with related departments to ensure fast problem resolution</li>
	<li>Follow up customer issues until completion and satisfaction</li>
</ul>

3. Order &amp; Service Support

<ul>
	<li>Support order processing, payment confirmation, and delivery coordination</li>
	<li>Monitor customer transactions and ensure smooth service experience</li>
	<li>Assist service center operations and product servicing coordination</li>
</ul>

4. CRM &amp; Customer Database Management

<ul>
	<li>Maintain customer records and interaction history in CRM system</li>
	<li>Update customer profiles, purchase history, and service records</li>
	<li>Support loyalty programs and customer retention activities</li>
</ul>

5. Customer Experience Improvement

<ul>
	<li>Monitor customer satisfaction and collect feedback for service improvement</li>
	<li>Identify recurring issues and propose service enhancement solutions</li>
	<li>Ensure high service standards and positive customer experience</li>
</ul>

6. Cross-Department Coordination

<ul>
	<li>Work closely with Sales, Warehouse, Logistics, Service Center, and Finance teams</li>
	<li>Coordinate issue resolution for orders, payments, and product support</li>
	<li>Ensure smooth communication between customers and internal teams</li>
</ul>

Customer Service Specialist

Indotel Maju Bersama: Connecting Businesses, Empowering the Future.

Established with a vision to accelerate digital transformation, PT Indotel Maju Bersama is a premier provider of comprehensive telecommunications and information technology services. We offer a robust portfolio of solutions, including network infrastructure development, enterprise communication systems, managed IT services, and digital integration.

At Indotel Maju Bersama, we believe that seamless connectivity is the catalyst for economic and institutional growth. By combining local expertise with international standards, we deliver reliable, scalable, and secure technologies that help our clients stay ahead in an ever-evolving digital landscape.

PT Indotel Maju Bersama

Respond to customer questions via live chat and ecommerce.

Provide accurate information about the company's products, services, and policies.

Handle customer complaints quickly and professionally.

Ensure customer issues are resolved.

Document customer interactions in the system.

Collaborate with internal teams to solve customer problems.

Give suggestions and feedback to improve customer servic

Kalibrr Job Search

Customer Service Branch Kota Pasuruan

Devops Engineer

Application Security Specialist Penetration Testing & Secure SDLC

Frontend Developer

Scrum Master

Center Manager

Civil & MEP Supervisor

General Services Analyst

Remote Graphic Designer Creative Services

Customer Service

Customer Service

Cleaning Service

IT Service Officer

Customer Service Specialist

Customer Service Representative (CSR)