Binajasa Sumber Sarana (BSS), established in 1986, specializes in Executive Search & Contract Personnel. With over 38 years of experience and a continually updated database, we provide efficient and professional recruitment solutions for our clients.

PT Binajasa Sumber Sarana (BSS Recruitment)

<ul>
	<li>Memberikan customer support kepada consumer dan partner terkait penggunaan produk, promotional campaigns, serta troubleshooting.</li>
	<li>Menangani service enquiries, complaints, dan disputes dengan cepat, tepat, dan tetap mengedepankan empati.</li>
	<li>Membantu kebutuhan administrasi partner seperti credit top-up, perubahan informasi akun, dan kebutuhan lainnya.</li>
	<li>Mendukung berbagai project terkait registration, acquisition, sales transaction, dan training sesuai kebutuhan tim.</li>
	<li>Menjaga hubungan baik dengan consumer dan partner serta memastikan pengalaman layanan tetap positif.</li>
</ul>

Customer Service Balikpapan

Starting an unincorporated business in 1996, Simbadda Group has been distributing high quality consumer electronics throughout Indonesia. The business unit has started to form a corporate business since 2002.

One of our leading brands is SIMBADDA, which is known by the Indonesian people as a pioneer of speakers, cases and power supplies. We are also involved in the distribution of premium gadget accessories and PC components. Simbadda Group will continue to expand its distribution business to grow in the consumer electronics industry in Indonesia.

Simbadda Group always upholds the value of honesty, among others: honesty of quality,  honesty of cooperation in business and trying to establish cooperation with all partners  throughout Indonesia. 

Currently, Simbadda Group is expanding towards digital transformation that is looking for  enthusiastic, passionate, ambitious individuals to be part of us. 


Simbadda Group

<ul>
	<li>Draft, review, and negotiate commercial agreements, including distribution, dealership, key account, retail, marketplace, partnership, vendor, and service agreements.</li>
	<li>Provide legal advice on commercial activities, sales programs, promotions, pricing arrangements, marketing campaigns, and business partnerships.</li>
	<li>Identify and mitigate legal and contractual risks arising from commercial transactions and business initiatives.</li>
	<li>Ensure commercial activities and agreements comply with applicable laws, regulations, company policies, and internal governance.</li>
	<li>Support Commercial &amp; Marketing teams in structuring new channels, partnerships, and strategic business arrangements.</li>
	<li>Manage contract lifecycle, including review, approval, renewal, amendment, termination, and legal documentation.</li>
	<li>Support the handling of commercial disputes, claims, breaches of contract, and settlement negotiations.</li>
	<li>Coordinate with external legal counsel and relevant stakeholders when specialized legal support is required.</li>
	<li>Monitor regulatory developments that may impact the company’s commercial, distribution, retail, and marketing activities.</li>
	<li>Perform special legal assignments and ad hoc projects as assigned by management.</li>
</ul>

Commercial Legal Manager

GTech is a global digital technology enabler providing integrated digital solutions across multiple industries. Our platforms cover omnichannel commerce digitalization, DTC commerce transformation, FinTech, Customer Relationship Management, and supply chain digitalization.

As part of the GTech group, our entities include PT GTech Digital Asia, PT Mapclub Digital Asia, PT GPay Digital Asia, PT Speedwork Solusi Utama, and PT GClub Digital Asia

GTech Group

<ul>
	<li>Develop and execute Consumer CRM strategy aligned with marketing, digital ecosystem, and business priorities to drive acquisition, engagement, retention, loyalty, and transaction growth.</li>
	<li>Lead consumer data management and governance, ensuring an integrated, accurate, and reliable customer database and single customer view across relevant systems and touchpoints.</li>
	<li>Develop customer segmentation and profiling based on demographics, behavior, transaction history, engagement, value, and lifecycle to support targeted business and marketing initiatives.</li>
	<li>Design and manage CRM &amp; lifecycle campaigns including onboarding, engagement, cross-selling, retention, churn prevention, loyalty, and reactivation, with continuous testing and optimization.</li>
	<li>Manage and optimize loyalty programs by analyzing customer behavior, program performance, rewards, and economics to increase participation, transaction frequency, and customer lifetime value.</li>
	<li>Lead customer analytics, reporting, and insights by analyzing customer, campaign, transaction, and loyalty performance, developing dashboards, and translating data into actionable business recommendations.</li>
	<li>Lead CRM capability and team development by managing CRM platforms, automation, personalization, data initiatives, cross-functional projects, and developing team capabilities to ensure effective and timely delivery.</li>
</ul>

CRM & Loyalty Program Manager | Speedwork

- Mendukung operasional administrasi harian. 
- Mengelola proses underwriting pinjaman dan administrasi loan. 
- Melakukan data entry, dokumentasi, serta memastikan akurasi data. 
- Berkoordinasi dengan berbagai stakeholder untuk proses approval dan tindak lanjut. 
- Menyusun laporan operasional serta melakukan monitoring data dan sistem.

Admin Kredit

<ul>
	<li>Memantau dan merespons berbagai communication channels seperti call center, social media, dan web enquiries secara cepat dan tepat.</li>
	<li>Menangani customer/partner enquiries, complaints, dan disputes dengan komunikasi yang ramah, empatik, dan solution-oriented.</li>
	<li>Mengumpulkan feedback dari consumer dan partner serta mengidentifikasi front-line issues untuk dilaporkan kepada supervisor.</li>
	<li>Membantu aktivitas service quality monitoring, market research, dan ad-hoc projects untuk mendukung peningkatan kualitas layanan.</li>
	<li>Menangani kebutuhan administratif terkait partner account, seperti credit top-up, perubahan informasi partner, dan kebutuhan administrasi lainnya.</li>
</ul>

Customer Service Psychology

FLIN is a financial technology and advisory firm specializing in distressed consumer credit and subprime segments across Asia-Pacific.

FLIN delivers structured solutions to salaried employees (B2C) focused on: Debt Restructuring, Loan Consolidation, Refinancing Programs and Mediation and Negotiation Advisory

We are a profitable company with a group AUM of USD 400Mn+ as on FYE Mar 2026, backed by strategic investors from the US and India who manage diversified multi-million-dollar portfolios across finance, tech, and energy.

Our mission is to simplify financial health for everyday consumers (salaried employees) through innovation, empathy, and execution.

PT Flin Consultancy Indonesia

Responsibilities:

<ul>
	<li>Analyze credit bureau reports, bank statements, and KYC documents to evaluate applicants' creditworthiness, financial health, and compliance with regulatory standards.</li>
	<li>Conduct detailed financial analyses and risk assessments to assess loan applications and ensure informed credit decisions align with the company's risk appetite</li>
	<li>Develop, implement, and monitor risk management strategies by identifying potential risks, recommending mitigation measures, tracking key indicators, and ensuring compliance with credit policies and regulatory guidelines.</li>
	<li>Effectively communicate credit decisions, collaborate with internal teams to gather insights, and provide recommendations to enhance the credit assessment process and tools.</li>
	<li>Maintain detailed records of credit assessments, prepare reports on activities and portfolio performance, and support management with reports and presentations.</li>
	<li>Stay updated on industry trends, regulatory changes, and best practices in credit risk management.</li>
	<li>Contribute to the development and enhancement of credit assessment models and tools.</li>
</ul>

Credit Analyst

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro Technologies Indonesia

- Support end-to-end research operations, including survey setup, product tests, SKU benchmarking, interviews, and other qualitative/quantitative studies.

 

- Analyze market trends, user experience, customer preferences, and pricing competitiveness.

 

- Run key market research reporting processes and maintain accurate dashboards, trackers, and repositories.

 

- Conduct category analytics, including SKU performance, assortment gaps, price gaps, and promo trends.

 

- Synthesize data into clear insights and recommendations to improve overall business and category performance.

 

- Deliver timely market insights to support decision making across cross-functional teams.

 

- Translate research findings into strategic recommendations for product, marketing, and expansion

teams.

Market Research & Insights Associate

<ul>
	<li>Responsible for new customer acquisition (dealers, retailers, and key accounts) to drive distribution expansion and increase sell-in.</li>
	<li>Manage the end-to-end acquisition process from prospecting, pitching, and negotiation through closing and first PO.</li>
	<li>Develop and execute channel expansion strategies and market mapping based on regional market potential.</li>
	<li>Develop and acquire national and regional key accounts to generate large-scale business opportunities.</li>
	<li>Ensure successful new customer activation, including product, pricing, programs, and sales readiness.</li>
	<li>Support grand opening preparation in collaboration with Brand &amp; Retail Marketing teams.</li>
	<li>Ensure store and commercial readiness before grand opening, including display, promotions, stock, and sales plans.</li>
	<li>Manage initial customer performance until operations stabilize, ensuring sell-in continuity and readiness for sell-through.</li>
	<li>Conduct a structured handover to the Area Sales Manager once the customer/store is operational and stabilized.</li>
	<li>Monitor and control Customer Acquisition Cost (CAC) related to business development and new customer acquisition.</li>
	<li>Temporarily cover the Area Sales Manager function in vacant territories, ensuring business operations, sell-through, sell-out, dealer performance, pipeline management, and cross-functional coordination remain on track until a structured handover is completed.</li>
	<li>Perform special assignments, initiatives, and ad hoc projects as assigned by management to support departmental and company objectives.</li>
</ul>

Regional Business Development Manager

<ul>
	<li>Own a defined monthly mediation enrollment/debt consolidation disbursement quota</li>
	<li>Convert inbound and assigned leads into restructuring program enrollments</li>
	<li>Conduct structured financial assessment calls</li>
	<li>Present clear, compelling restructuring solutions</li>
	<li>Overcome affordability and trust objections decisively</li>
	<li>Maintain aggressive follow-up discipline to prevent lead leakage</li>
	<li>Close enrollments within defined cycle times</li>
	<li>Assess borrower exposure across multiple lenders</li>
	<li>Evaluate repayment capacity and urgency level</li>
	<li>Position restructuring and refinancing as a structured solution — not optional advice</li>
	<li>Ensure program affordability while protecting portfolio performance</li>
	<li>Maintain quality standards to prevent early drop-offs</li>
	<li>Maintain daily activity targets (calls, follow-ups, conversations)</li>
	<li>Track funnel stages: Contacted → Qualified → Offered → Enrolled/ IPA</li>
	<li>Identify stalled qualified leads and reactivate with urgency</li>
	<li>Minimize lead aging</li>
	<li>Utilize CRM/LMS for pipeline management and perform proactive follow-ups to accelerate closing.</li>
	<li>Ensure 100% CRM accuracy</li>
	<li>Coordinate closely with credit underwriting, product, marketing, and the growth team</li>
	<li>Ensure sales promises align with approval criteria</li>
	<li>Reduce rework and customer onboarding friction</li>
	<li>Support the quick resolution of onboarding and origination issues</li>
</ul>

Digital Sales

PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.

PT Metrodata Electronics, Tbk

We are looking for an experienced Business Analyst to join our team. If you have excellent programming skills and a passion for developing applications or improving existing ones, we would like to meet you.

<ul>
	<li>As a Business Analyst, you’ll work closely with our engineers to ensure system consistency and improve user experience.</li>
	<li>Coordinate research projects from questionnaire design through fieldwork, data validation, analysis, and reporting.</li>
	<li>Develop and maintain reports, dashboards, and data visualizations using tools such as Excel, Power BI, Tableau, or similar platforms through coordination with the BI team.</li>
	<li>Ensure data accuracy and consistency including outliers, data cleaning, etc by coordination with Data Engineer team.</li>
	<li>Analyze quantitative and qualitative research data to identify consumer, market, and business trends.</li>
</ul>

Business Analyst

Established in 1992 in Korea, Cosmax Inc. is a leading Korean cosmetics R&D and contract manufacturer. Recording sky-rocketing growth since its foundation, Cosmax Inc. has expanded its business not only in Korea but in overseas markets, such as China (Shanghai and Guangzhou), Indonesia and USA.
PT. Cosmax Indonesia, established in 2011, is a wholly owned subsidiary of Cosmax Inc. and is developing its business in Indonesia as well as in Southeast Asia.
With strong collaboration with leading global cosmetics brands and many of Korean brands, PT. Cosmax Indonesia has been expanding its business, thus the company seeks for Indonesian talents.

PT. Cosmax Indonesia

<ul>
	<li>​Operate Nielsen (NIQ) Dashboard and other internal/external data sources to collect and manage database</li>
	<li>Extract, clean, and organize data into structured tables, trackers, and simple analysis reports to support accurate data management and business insights</li>
	<li>​Monitor and track monthly performance and competitor analysis</li>
	<li>​Create reports for Marketing, Sales and R&amp;I team</li>
	<li>​Support projects and client analysis by preparing accurate data and basic insights.</li>
	<li>Maintain data quality and improving report process​</li>
</ul>

Data Analysis Marketing Intelligence

MixWork is the premier integrated workforce solutions platform that builds and manages high performing, professional remote teams for global brands. With decades of experience in HR and corporate advisory, we provide Employer of Record (EOR), Business Process Outsourcing (BPO), and Talent Sourcing services from our offices in Singapore and Jakarta. Scale rapidly and efficiently while we handle the compliance, payroll, and day-to-day people management that operational excellence requires.

MixWork Pte. Ltd

About MixWork 
MixWork Pte. Ltd. is the premier Singapore-based HR outsourcing partner specializing in strategic cross-border workforce solutions. We help international brands and global organizations build, manage, and scale skilled, dedicated, and top-tier offshore teams in Indonesia to accelerate their business growth. By joining us, professionals become part of a well-structured regional team, ensuring a seamless employment experience backed by full local legal compliance, comprehensive benefits, and dedicated HR support.

About the Opportunity 
Our client is an innovative, Singapore-based premium custom tailoring and lifestyle brand that believes clothing should reflect personality, values, and individual stories. Combining timeless artisanal craftsmanship with a modern, spirited quirkiness, they create purposeful, high-quality garments for individuals who value authenticity and elegance.

We are seeking a Brand &amp; Content Strategist to help shape, grow, and communicate the stories behind our client's brand, experiences, products, and future ventures. This role sits at the intersection of brand strategy, content strategy, customer understanding, and digital growth. You will help define how our client's brands are positioned, how they communicate, and how they connect with customers across both online and offline touchpoints.

Working closely with the leadership team, a graphic designer specializing in social media, and external creative partners, you will help translate business objectives into compelling narratives, campaigns, content, and customer experiences. This role is ideal for someone who enjoys both strategic thinking and execution, someone who can connect business goals with creative opportunities and help bring ideas to life.

1. Brand Strategy &amp; Leadership: 
- Formulate, govern, and evolve the brand and content strategy, ensuring a cohesive and sophisticated identity across all digital platforms. 
- Lead the visual and conceptual direction for marketing campaigns, product launches, and lookbooks, translating strategic marketing objectives into artistic directives. 
- Define and evolve the positioning, purpose, and identity of our client's brands and experiences.

2. Content Operations &amp; Social Media Management: 
- Design, curate, and maintain a comprehensive content roadmap and editorial calendar across key Direct-to-Consumer (DTC) channels (Shopify, email newsletters, and social media). 
- Oversee end-to-end social media strategy, including the development of creative briefs, content direction, and trend monitoring to drive brand growth. 
- Manage the tactical distribution and publishing of digital content, optimizing layouts, captions, and copy to increase engagement and retention.

3. Performance &amp; Market Intelligence: 
- Monitor, analyze, and report on content performance and e-commerce analytics, using data-driven insights to iterate strategy and maximize conversion rates. 
- Stay ahead of regional fashion trends, consumer behaviors, and digital marketing innovations to keep the brand relevant. 
- Conduct market analysis, consumer segmentation, and competitor audits to uncover strategic opportunities.

4. Collaboration &amp; Advisory: 
- Partner collaboratively with the Social Media &amp; Graphic Designer to guide visual output and ensure alignment with global brand guidelines. 
- Provide strategic recommendations to the leadership team on how brand, content, and customer experience support business growth. 
- Present strategic recommendations clearly and support leadership in making informed brand and growth decisions. 
- Work cross-functionally with design, marketing, and digital teams to ensure strategic alignment from concept to execution.

Brand and Content Strategist

<ul>
	<li>Lead overall factory operations including Production, PMC, Engineering, QC, Maintenance, and Warehouse.</li>
	<li>Ensure production output meets delivery schedules, quality standards, and productivity targets.</li>
	<li>Manage electronics manufacturing processes including assembly, testing, packaging, and final inspection.</li>
	<li>Monitor production efficiency, line balancing, yield rate, downtime, and labor productivity.</li>
	<li>Implement quality assurance systems and ensure compliance with manufacturing SOP and international quality standards.</li>
	<li>Collaborate with Supply Chain, Procurement, Product Development, and Commercial teams for production planning and material readiness.</li>
	<li>Drive continuous improvement initiatives such as Lean Manufacturing, Kaizen, 5S, OEE, and cost reduction programs.</li>
	<li>Oversee preventive maintenance programs to ensure machine reliability and minimize production downtime.</li>
	<li>Analyze production and operational KPIs to improve factory performance and profitability.</li>
	<li>Ensure workplace safety, EHS compliance, and operational discipline across the factory.</li>
	<li>Lead manpower planning, team development, and performance management for factory operations teams.</li>
	<li>Support factory automation, ERP implementation, and digital manufacturing transformation initiatives.</li>
</ul>

Plant Manager

PT Satkomindo Mediyasa merupakan perusahaan penyedia solusi teknologi informasi dan komunikasi yang memiliki fokus pada layanan manpower IT profesional untuk mendukung kebutuhan operasional, pengembangan sistem, implementasi infrastruktur, hingga managed service di berbagai sektor industri. Didukung oleh tenaga ahli yang kompeten dan berpengalaman, Satkomindo menghadirkan layanan sumber daya IT yang adaptif, profesional, dan sesuai dengan kebutuhan bisnis pelanggan guna mendukung transformasi digital secara efektif dan berkelanjutan. Selain penyediaan tenaga kerja IT, Satkomindo juga memiliki kapabilitas dalam pengelolaan proyek teknologi, dukungan operasional 24/7, pengembangan aplikasi, integrasi sistem, serta layanan monitoring dan technical support. Dengan pengalaman dalam menangani berbagai kebutuhan enterprise dan institusi nasional, Satkomindo berkomitmen menjadi mitra strategis yang mampu menyediakan talenta IT berkualitas, mempercepat implementasi teknologi, serta mendukung peningkatan produktivitas dan efisiensi bisnis pelanggan.

PT. Satkomindo Mediyasa

<ul>
	<li>Melakukan monitoring kesehatan API Gateway (utilisasi resource memory maupun storage) dan komponen pendukung (traffic, latency, error rate, response time).</li>
	<li>Melakukan pengecekan dan analisa terhadap log, audit event, dan tracing API untuk issue production yang terjadi atau yang dilaporkan.</li>
	<li>Menjaga SLA/OLA availability API Management Service platform dan melakukan preventive maintenance.</li>
	<li>Menangani incident/alert L2 terkait API Gateway, throttling, authentication/authorization, routing, connectivity, atau performance issue.</li>
	<li>Troubleshooting dan analisis akar masalah dari production issue yang terjadi dan didokumentasikan secara tertulis (RCA/Root Cause Analysis).</li>
	<li>Melakukan Eskalasi ke tim L3/Vendor bila diperlukan dengan dokumentasi lengkap.</li>
	<li>Memproses permintaan onboarding API/consumer/client apps, konfigurasi rate limiting, policy, quota, generate/renewal API key, token, certificate, perubahan routing endpoint &amp; deployment API.</li>
	<li>Berpartisipasi dalam Change Management (CAB), patching, upgrade, dan rilis API.</li>
	<li>Memastikan kepatuhan standar corporate, audit, dan regulatory serta menjaga integritas.</li>
	<li>Membuat dan memelihara dokumentasi SOP, AOD, dan FAQ.</li>
	<li>Menyusun laporan API performance &amp; incident metrics berkala.</li>
</ul>

IT Operasional API Management Service

About Us: 

Founded in 2015, Howel and Co has redefined the art of gifting in Indonesia. As a celebrated TOP BRAND, we specialize in creating premium, bespoke gifts that capture the essence of every occasion. From luxurious bath sets to heartfelt prayer collections and playful children’s gifts, our products are meticulously crafted to ensure quality and uniqueness.

We collaborate with renowned figures and leading corporations to bring your gifting visions to life. At Howel and Co, we believe in turning ordinary moments into extraordinary memories—join the #HowelPeople and discover the power of a perfect gift.

Howel and Co

<h1>Position Overview</h1>

Howel is looking for 1 Full-Time Marketing Specialist to become the company's marketing generalist.

This role goes beyond executing marketing campaigns. We are looking for someone who is genuinely interested in understanding our customers, competitors, brand positioning, business performance, and marketing channels to help make better marketing decisions.

You will work closely with the CEO and cross-functional teams to identify opportunities, generate insights, and continuously improve Howel's marketing performance across all channels.

This role is ideal for someone who enjoys solving business problems through marketing, rather than focusing on only one area such as advertising or content creation.

<h1>Key Responsibilities</h1>

Brand &amp; Business

<ul>
	<li>Develop a deep understanding of Howel's brand, products, customers, and business model.</li>
	<li>Understand customer behaviour and identify opportunities to strengthen the brand.</li>
</ul>

Marketing Strategy

<ul>
	<li>Participate in content planning and campaign brainstorming sessions.</li>
	<li>Contribute ideas to improve branding, customer experience, and overall marketing effectiveness.</li>
	<li>Support marketing decisions with data, research, and customer insights.</li>
</ul>

Research &amp; Analysis

<ul>
	<li>Conduct regular competitor research and market analysis.</li>
	<li>Study industry trends and identify opportunities for Howel.</li>
	<li>Review marketing performance across:
	<ul>
		<li>Meta Ads</li>
		<li>TikTok Ads</li>
		<li>Google Ads (if applicable)</li>
		<li>Shopee Ads</li>
		<li>TikTok Shop Ads</li>
		<li>Affiliate Marketing</li>
		<li>Marketplace performance</li>
		<li>Turn marketing data into actionable recommendations.</li>
	</ul>
	</li>
</ul>

Customer Insights

<ul>
	<li>Read customer chats, marketplace reviews, gift cards, and customer feedback to understand customer motivations, pain points, and purchasing behaviour.</li>
	<li>Translate customer insights into marketing improvements.</li>
</ul>

Cross-functional Collaboration

<ul>
	<li>Work closely with the CEO, Merchandise Team, Content Team, KOL Team, Marketplace Team, and other departments to execute marketing initiatives.</li>
</ul>

<h1>Requirements</h1>

We are looking for someone who is:

<ul>
	<li>Highly curious and eager to learn</li>
	<li>Possesses strong common sense and sound judgment</li>
	<li>Detail-oriented</li>
	<li>Analytical and data-driven</li>
	<li>Highly responsible with a strong sense of ownership</li>
	<li>Passionate about branding and customer experience</li>
	<li>Has good taste in branding, visual aesthetics, and customer experience</li>
</ul>

Marketing Knowledge

The candidate should have a solid understanding of:

<ul>
	<li>Branding</li>
	<li>Digital Marketing</li>
	<li>Performance Marketing</li>
	<li>Marketplace Marketing</li>
	<li>Affiliate Marketing</li>
	<li>Content Marketing</li>
	<li>Consumer Behaviour</li>
</ul>

Note: The candidate does not need to be an expert media buyer. However, they should understand marketing metrics, know how to analyse campaign performance, and be able to collaborate effectively with advertising specialists.

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