Cetta is an online language academy run by young Indonesians with an interactive and inclusive learning system. We are on a mission to make Indonesian as an actual World Citizen. Cetta provides a synchronous online language Academy since 2020. Currently offers 6 language courses including English, Japanese, Mandarin, Korean, French, and German with more languages to cover in the future.

Cetta Online Class

<ul>
	<li>Maintained accurate and up-to-date financial records, projections, and suggestions, including transactions, invoices, receipts, and expenses systematically.</li>
	<li>Create and maintain student attendance data.</li>
	<li>Cross-reference the salary slip with the prescribed formats.</li>
	<li>Prepare financial budget forecasts.</li>
	<li>Reconcile daily, monthly, and yearly transactions.</li>
	<li>Develop and manage financial reports</li>
</ul>

Accounting

Microsoft / MS Excel

Finance Officer

Dikshatek is a global IT consulting and technology services company helping enterprises accelerate digital transformation through AI-powered talent solutions, software engineering, cloud, SAP, cybersecurity, and managed IT services. With over 25 years of experience, 1,000+ technology professionals, and a presence across 25+ markets, we deliver scalable solutions that enable businesses to innovate and grow.

PT DIKSHA TEKNOLOGI INDONESIA

<ol>
	<li class="text-justify">Responsibilities</li>
	<li class="text-justify"> Develop new and/or modify existing applications based on existing functional specifications using .NET 8/10</li>
	<li class="text-justify"> Follow and maintain existing .NET coding standard or policy.</li>
	<li class="text-justify">Using AI Code Assistant and Run internal testing.</li>
	<li class="text-justify">Delivery development results in specified timeline.</li>
	<li class="text-justify">Communicate and/or escalate issues with direct supervisor.</li>
	<li class="text-justify">Write standardized technical specification documentation.</li>
	<li class="text-justify">Qualifications</li>
	<li class="text-justify">1. Education: S1/S2, GPA &gt; 3.00</li>
	<li class="text-justify">Experience: Minimum 3 years’ experience in .NET Core</li>
	<li class="text-justify"> MT Level</li>
	<li class="text-justify">Familiar with and actively using C# programming language for development.</li>
	<li class="text-justify">Familiar with and are actively implementing .NET Coding Standard and OOP</li>
	<li class="text-justify">Familiar with and/or are used to .NET 8/10</li>
	<li class="text-justify">Familiar with and are actively using relational database (SQL Server preferred and Postgre)</li>
	<li class="text-justify">fFamiliar with backend (Web Service &amp; Web API) development and integration with other systems.</li>
	<li class="text-justify">Cloud (Azure and GCP) and DevOps knowledge as added value</li>
</ol>

.Net developer

About Us: 

Founded in 2015, Howel and Co has redefined the art of gifting in Indonesia. As a celebrated TOP BRAND, we specialize in creating premium, bespoke gifts that capture the essence of every occasion. From luxurious bath sets to heartfelt prayer collections and playful children’s gifts, our products are meticulously crafted to ensure quality and uniqueness.

We collaborate with renowned figures and leading corporations to bring your gifting visions to life. At Howel and Co, we believe in turning ordinary moments into extraordinary memories—join the #HowelPeople and discover the power of a perfect gift.

Howel and Co

About the Role:

We are looking for a dedicated and proactive Customer Service professional to join our team. As the main point of contact for customers across various platforms, you will handle inquiries, resolve complaints, and process orders to ensure a smooth and positive customer experience. You will work closely with internal teams to address order and shipping issues, playing a key role in maintaining customer satisfaction and loyalty. By delivering timely, accurate information about our products and services, you will represent the face of our company and contribute to its success.

 

Responsibilities:

<ul>
	<li>Respond to customer inquiries promptly and professionally.</li>
	<li>Handle product issues, returns, and exchanges.</li>
	<li>Manage and track orders, ensuring timely delivery.</li>
	<li>Collaborate with the logistics team to resolve shipping issues.</li>
	<li>Maintain accurate records of customer interactions.</li>
	<li>Monitor and respond to customer reviews and feedback.</li>
	<li>Provide product and policy information.</li>
	<li>Continuously improve service procedures based on feedback.</li>
</ul>

Persuasion and Negotiation

Problem Sensitivity

Chat Support

Customer Service

Reading Comprehension

Critical Thinking

Communication Skills

Ganesha Work didirikan dengan visi menjadi solusi terdepan dalam penyediaan dan pengelolaan tenaga kerja yang profesional, baik untuk kebutuhan dalam negeri maupun luar negeri. Berdiri atas dasar keprihatinan terhadap ketidaksesuaian antara kebutuhan industri dan kesiapan tenaga kerja, Ganesha Work hadir untuk menjembatani kesenjangan tersebut melalui layanan rekrutmen dan pelatihan yang terintegrasi.

Ganesha Work

Deskripsi Pekerjaan:

<ul>
	<li>Melakukan pembersihan area kerja (ruangan, lantai, kaca, dan fasilitas umum) secara rutin.</li>
	<li>Menjaga kebersihan dan kerapihan lingkungan kerja.</li>
	<li>Menggunakan alat dan bahan pembersih sesuai standar operasional.</li>
	<li>Membuang sampah dan memastikan area tetap higienis.</li>
	<li>Melaporkan jika terdapat kerusakan fasilitas atau kebutuhan perbaikan.</li>
</ul>

Cleaning Service

What is it like working at Kitabisa? 

About us 
Kitabisa stands as Indonesia's foremost digital fundraising and donation platform, serving as a nexus for millions of acts of kindness. Originating as a grassroots movement in 2013, we have continually expanded our reach and forged partnerships with diverse entities including corporations, governmental bodies, NGOs, hospitals, and prominent individuals. Together, we harness collective action to address societal challenges, with millions of #orangbaik contributors amplifying our impact in aiding those in need. Through leveraging technology, our vision is to cultivate the largest community dedicated to mutual aid and support. Our recent milestone, the acquisition of a sharia-compliant life insurance company, underscores our dedication to advancing inclusive and ethical financial solutions, furthering our mission of social impact and innovation.


What we value 
At Kitabisa, our work isn't just about tasks; it's about purpose. We're dedicated to connecting acts of kindness, amplifying their impact, and directly improving the lives of others, infusing our work with profound meaning. Guided by the principles of Berani, Berbuat, Baik, we embody courage by doing what's right even when no one's watching, upholding truthfulness, and respecting diversity. We are committed to action, understanding that mere words hold little weight without tangible steps forward. As 'doers', we prioritize action and value progress over perfection. Kindness forms the bedrock of everything we do, extending to ourselves, our colleagues, and, most importantly, those in need. If you share our values and seek to make a genuine difference in the lives of others, we invite you to join us on this meaningful journey.


Our Commitment
Kitabisa is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Kitabisa

<ul>
	<li>Efficiently and promptly attend to customer inquiries and concerns through online channels, ensuring timely resolution and satisfaction.</li>
	<li>Methodically analyze, assess, and effectively resolve customer complaints and issues, employing problem-solving skills and empathy.</li>
	<li>Proactively foster and nurture positive relationships with customers, enhancing loyalty and satisfaction through personalized interactions and attentive service.</li>
</ul>

Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory-management, administration & back-office processing, manufacturing, e-commerce, and others. 

Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. 

 
Vision:

Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement.  
 
 
Culture: 

We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture.  

Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: 

&starf; Willing to Learn: You learn rapidly and eagerly 

&starf; Observant – You listen well and seek to understand before reacting 

&starf; Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures 

&starf; Knowledgeable – You are good at using data, take smart risks and think strategically 

&starf; Excellent – You are reliable, demonstrate strong performance and thirst for excellence 

&starf; Teamwork – You contribute, nurture, and make time to help colleagues 

&starf; Humble – You are quietly confident and openly humble 

&starf; Integrity – You are known for authenticity, transparency, and admit mistakes freely 

&starf; Creative – You are curious, open minded in search of new ideas and suggest better approaches 

&starf; Service – You seek what is best for KST, rather than what is best for yourself or your group 

This role is titled Customer Service, but the primary responsibilities involve Quality Checking and assigning mystery shoppers. Are you passionate about communication in English and detail-oriented in handling administrative tasks? Do you enjoy working with multicultural environment? If so, we want YOU to join our team!

As a Customer Service, you will play a key role in managing mystery shoppers for our global market research company client. This isn’t your typical call center role—you’ll be responsible for collecting and labelling survey data (quality check), ensuring smooth operations via phone and email, and assigning mystery shoppers. If you love interacting with people and keeping things organized, this role is perfect for you!

Ready to take on the challenge? Apply now and be part of an exciting, fast-paced environment!

Job Description:

<ul>
	<li>Contact registered shoppers / auditors in the Americas / Europe region to allocate evaluations &amp; surveys</li>
	<li>Assist in recruiting and assigning shoppers/auditors to various projects in the Americas and Europe regions.</li>
	<li>Respond to shopper / auditor email enquiries</li>
	<li>Quality check online reports &amp; surveys according to set service standards</li>
</ul>

Binajasa Sumber Sarana (BSS), established in 1986, specializes in Executive Search & Contract Personnel. With over 38 years of experience and a continually updated database, we provide efficient and professional recruitment solutions for our clients.

PT Binajasa Sumber Sarana (BSS Recruitment)

• Memberikan layanan terbaik kepada pelanggan dan mitra. 
• Menangani pertanyaan, keluhan, dan kendala operasional secara profesional. 
• Memberikan edukasi terkait produk, layanan, dan program promosi. 
• Mendukung proses administrasi akun pelanggan dan mitra. 
• Berkoordinasi dengan berbagai tim untuk memastikan penyelesaian masalah secara efektif.

Customer Service Representative

EF EFEKTA English for Adults

EF - EXCELLENCE IN ENGLISH TRAINING

EF was founded in Sweden in 1965 with just one teacher and a big dream of "breaking down the barriers in language learning both regionally and culturally". Today, EF has become the world's best and largest provider of English language courses by offering language learning and certified courses to people of all ages with study abroad opportunities and cultural exchange programs. EF has been appointed five times as the provider of language training services and official education services for the Olympics (1988 in Seoul, 2008 in Beijing, 2014 in Sochi, 2016 in Rio and 2018 in Pyeongchang).

EF & INDONESIA

With more than 500 schools and offices in 53 countries, EF is the world's largest private educational institution. EF has been in Indonesia since 1986 and to this day we provide intensive training programs for adults and education for children by leveraging the latest technology to provide courses, both in schools and online 24 hours a day.

EF & OLYMPICS

EF consistently supports various sporting events in various parts of the world and makes it a medium to promote global unity, development and equality. We are proud to have been the official provider of language training and education services for five Olympiads.

EF & INTERNATIONAL COMPANIES

EF continues to provide English training services for more than 1,500 international companies worldwide in various industries for a wide variety of employees.

EF Foreign Tutor.

EF has a team of high-quality teaching professionals led by teachers mostly from English-speaking countries with TEFL or other professional certifications. Our teachers are thoroughly selected and rigorously trained so that they are able to apply EF's superior learning methods. Let's get to know our foreign teachers better!

EF EFEKTA English for Adults

Key Responsibilities:

<ul>
	<li>Student progress management </li>
	<li>Communication and customer service on effective study activities </li>
	<li>Internal commercial aspects </li>
	<li>Creating and maintaining a fun and engaging learning environment </li>
	<li>Planning, organizing, and executing events. </li>
</ul>

Service Consultant Jakarta

Toyota Astra Financial (TAF) was established by Astra International and Toyota Financial Services Corporation as a financial company and part of both Astra Group and Toyota value chains to provide financing solutions which support automotive sales in Indonesia.

Offers varieties of financing facilities, primarily focused on financing vehicles, with the option of conventional or sharia financing according to customer needs.

TAF develops a reliable service network based on good relationship with dealers, digitalization for more optimal access and connectivity in the business ecosystem, as well as agile organization with embedded risk management lifestyle.

Build Your Future with TAF!
1.	Health insurance for all TAF Employees
2.	Training and promotion chance in all TAF business sectors
3.	A positive working environment that promotes employee safety, growth, and goal attainment

Vision
Preferred financing solution for Toyota ownership through service excellence.

Mission
1.	To provide best value to customers
2.	Being a partner of Toyota to achieve long term success
3.	To provide sustainable value creation to stakeholders
4.	Being an employer of choice
5.	To share prosperity to community

Toyota Astra Financial Services

Merencanakan, mengontrol, dan bertanggung jawab atas strategi dan implementasi service di cabang Jakarta Service Lounge sesuai dengan kebijakan perusahaan untuk memberikan pelayanan yang memuaskan kepada pelanggan, serta memastikan standar service excellence berjalan dengan konsisten.

Head of Service TAF Jakarta Service Lounge

Lebih dari sekadar kasir digital, POSe adalah solusi Point of Sale (POS) dan pembayaran masa kini! 🚀 POSe menghadirkan teknologi manajemen bisnis terintegrasi untuk bantu kembangkan usaha agar selalu up-to-date dengan perkembangan zaman.

POSe

Tanggung Jawab Utama:

<ul>
	<li class="text-justify">End-to-End CRM Management: Mengelola dan mengoptimalkan seluruh siklus CRM, mulai dari proses user onboarding, edukasi produk, hingga penanganan komplain (complaint handling) dengan standar pelayanan tertinggi.</li>
	<li class="text-justify">User Behavior Analysis: Menganalisis data dan kebiasaan pengguna (terutama pengguna baru) untuk menemukan celah atau pola mengapa pengguna jarang bertransaksi atau berhenti menggunakan aplikasi (churn rate).</li>
	<li class="text-justify">Cross-Department Collaboration: Bekerja sama secara erat dengan Tim Marketing untuk merumuskan strategi promo, retensi, atau produk baru yang bersifat personal berdasarkan kebiasaan pengguna (contoh: membuat iklan/email promo token listrik khusus untuk pengguna yang aktif membeli token).</li>
	<li class="text-justify">Optimization &amp; Retention: Mengubah celah/masalah operasional menjadi peluang untuk meningkatkan transaksi dan membentuk habit positif bagi pengguna baru.</li>
	<li class="text-justify">Team Leadership: Memimpin, melatih, dan mengevaluasi kinerja tim CS agar tetap responsif, solutif, dan empati terhadap kebutuhan pengguna.</li>
</ul>

Customer Research

Manager Customer Service

• Memberikan pelayanan terbaik kepada pelanggan dan mitra. 
• Menangani pertanyaan, keluhan, dan kendala operasional secara profesional. 
• Memberikan edukasi terkait produk, layanan, dan program promosi. 
• Mendukung proses administrasi akun pelanggan dan mitra. 
• Berkoordinasi dengan berbagai tim untuk memastikan penyelesaian masalah secara efektif.

PT BCA Finance berdiri pada tahun 1981 dengan nama PT Central Sari Metropolitan Leasing Corporation (CSML). Pada awal berdirinya, pemegang saham Perusahaan adalah PT Bank Central Asia dan Japan Leasing Corporation. Saat itu Perusahaan masih memfokuskan usaha pada pembiayaan komersial, seperti pembiayaan mesin-mesin produksi, alat berat dan transportasi.

Selanjutnya pada tahun 2001 PT Central Sari Metropolitan Leasing berubah nama menjadi PT Central Sari Finance (CSF), diikuti dengan perubahan kepemilikan saham, dimana PT Bank Central Asia, Tbk (BCA) menjadi pemegang saham mayoritas, serta perubahan fokus usaha menjadi pembiayaan kendaraan bermotor, khususnya roda empat atau lebih. Terakhir, Sesuai dengan Surat Keputusan Menteri Hukum dan Hak Asasi Manusia Republik Indonesia No.C-08091 HT.01.04.TH.2005, maka per tanggal 28 Maret 2005 PT Central Sari Finance telah berubah nama menjadi PT BCA Finance.

Kini BCA Finance sendiri telah berhasil mencatatkan asset kelolaan sebesar 52 T dengan profit 1,6 T. Dengan misinya untuk menjadi perusahaan terkemuka di industri pembiayaan PT BCA Finance senantiasa melakukan perubahan dan pengembangan model bisnis untuk menjawab tantangan dan kebutuhan zaman dimana hal ini sejalan dengan tag line perusahaan yaitu solusi tepat pembiayaan anda. 

Untuk mencapai hal tersebut PT BCA Finance memiliki nila-nilai perusahaan yang senantiasa diterapkan yaitu FOCUS yang terdiri dari:

First Class Teamwork
Orientation to Quality
Customer Focus
Uncompromise Integrity
Striving for Excellence

Melalui FOCUS ini seluruh karyawan diarahkan untuk memiliki budaya kerja yang sama sehingga tercipta sebuah Tim yang solid dalam menjalankan bisnis.

Untuk SDM sendiri selain penanaman budaya perusahaan BCA Finance juga focus pada pengembangan skill dan karir karyawannya oleh karena itu kebutuhan pejabat di BCA Finance 90% diperoleh dari internal.

PT BCA Finance

<ul>
	<li>Mengelola keamanan dan kebersihan cabang nasional</li>
	<li>Mengelola pengadaan kebutuhan rumah tangga kantor pusat</li>
	<li>Mengelola gudang cabang nasional</li>
	<li>Berkoordinasi dengan user dan PIC nasional</li>
</ul>

BCA Finance tunduk pada ketentuan UU Nomor 27 Tahun 2022 tentang Perlindungan Data Pribadi berikut aturan turunan serta perubahan-perubahannya dari waktu ke waktu. Saya menyetujui data-data saya digunakan, diverifikasi, dikelola dan ditatausahakan untuk tujuan perekrutan di PT BCA Finance.

Office Service Staff

PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.

PT Metrodata Electronics, Tbk

<ul>
	<li>Conduct system implementation activities using Oracle E-Business Suite / Oracle Fusion application for Financial modules.</li>
	<li>Provides solution for client’s requirement using Oracle E-Business Suite / Oracle Fusion application for Financial modules.</li>
	<li>Working as a team in implementation projects.</li>
	<li>Follow project methodology and strive to achieve project timeline.</li>
	<li>Creates documentation as part of project deliverables.</li>
	<li>Maintain good communication with client during implementation project.</li>
</ul>

Oracle Functional Consultant for Financial Module

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

PT BFI Finance Indonesia Tbk

<ul>
	<li>
	Bertanggung jawab terhadap kepuasan konsumen eksternal melalu﻿i pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh.
	</li>
	<li>
	Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.
	</li>
	<li>
	Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.
	</li>
	<li>
	Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.
	</li>
	<li>
	Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku guna memastikan kepuasan konsumen dan pencapaian target SLA.
	</li>
	<li>
	Mengkoordinir karyawan cabang dalam melaksanakan standar pelayanan baik dari segi attitude karyawan di front office maupun dari segi layout front office (kebersihan, kerapihan dan keindahan), guna memastikan tercapainya standar pelayanan di cabang.
	</li>
	<li>
	Melakukan survey exit customer dengan cara interview sesuai dengan standar, prosedur dan target SLA yang telah ditetapkan, sehingga dapat dijadikan sebagai bahan masukan dalam pengembangan strategi retention.
	</li>
</ul>

Customer Service Branch Pamulang

KPS Alarms started in 1990 with humble roots, Kirk (President) had a big dream to protect and enhance lives while growing KPS Alarms into one Californias largest Fire, Security, and Technology service providers. Adding on to the growth... In 2011, KPS Fire Sprinklers was launched. Since then, our founder and CEO has helped shape our results-driven culture for both companies, leading KPS Alarm to CEPro 100's #5 by volume on the top 100 list of national integrators.  This dream of protecting and enhancing lives continues with our dedicated team of professionals.  Together, they make it happen for thousands of valued customers. 

T

KPS Alarms, Inc

KPS Alarms is seeking a professional and dependable contractor for the position of Remote Customer Service Representative to join our team. The ideal candidate will have excellent phone communication skills, strong de-escalation abilities, accurate typing skills, and the ability to effectively multitask in a fast-paced environment. This position plays a key role in supporting customers, resolving concerns, and maintaining a high level of customer satisfaction.

 

<ul>
	<li>Answer inbound customer calls professionally and efficiently</li>
	<li>Provide exceptional customer service while maintaining a positive attitude</li>
	<li>De-escalate customer concerns and resolve issues calmly and effectively</li>
	<li>Accurately document customer interactions and account activity</li>
	<li>Manage multiple systems and tasks simultaneously while on active calls</li>
	<li>Communicate clearly with customers regarding services, scheduling, and account information</li>
	<li>Maintain confidentiality and professionalism at all times</li>
	<li>Follow company procedures and customer service standards</li>
	<li>Collaborate with team members and management to improve customer experienc</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action

Hiring employees that can accurately follow written steps and processes ensures two things--consistent output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Written)

This test unit measures the ability to listen, understand, and follow a set of spoken instructions and remember the important details for implementation

Hiring employees that can accurately follow steps and processes dictated verbally ensures two things--same output and employee safety. Variations due to not following instructions can cost a business a lot of money.This test unit measures the ability to understand and follow a set of detailed written instructions and then select and implement the correct course of action.

Following Instructions (Verbal)

This measures the ability to grasp and comprehend fully and completely, explicit and implicit information of spoken communication/information.

Listening Comprehension

This test unit measures the ability to type text presented on the computer screen with a minimum speed and accuracy

Unless the objective is to just transfer information to a new format or medium, information needs to get recorded in a timely and accurate manner so that the idea/thought does not get lost. And because most jobs require some amount of computer work, hiring an employee with keyboarding skills makes work more efficient. This test measures the ability to type text with minimum speed and accuracy.

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