Starting an unincorporated business in 1996, Simbadda Group has been distributing high quality consumer electronics throughout Indonesia. The business unit has started to form a corporate business since 2002.

One of our leading brands is SIMBADDA, which is known by the Indonesian people as a pioneer of speakers, cases and power supplies. We are also involved in the distribution of premium gadget accessories and PC components. Simbadda Group will continue to expand its distribution business to grow in the consumer electronics industry in Indonesia.

Simbadda Group always upholds the value of honesty, among others: honesty of quality,  honesty of cooperation in business and trying to establish cooperation with all partners  throughout Indonesia. 

Currently, Simbadda Group is expanding towards digital transformation that is looking for  enthusiastic, passionate, ambitious individuals to be part of us. 


Simbadda Group

1. CRM &amp; Customer Data Management

<ul>
	<li>Lead implementation and management of CRM system</li>
	<li>Develop and maintain a centralized customer database</li>
	<li>Ensure data accuracy and consistency across all channels</li>
	<li>Build customer segmentation and lifecycle tracking</li>
</ul>

2. Sales Technology Enablement

<ul>
	<li>Develop and optimize sales pipeline tracking systems</li>
	<li>Monitor and improve sales team performance through data</li>
	<li>Integrate sales processes from order to fulfillment</li>
	<li>Build sales dashboards and forecasting tools</li>
</ul>

3. Marketing Technology &amp; Automation

<ul>
	<li>Implement marketing automation tools (email, WhatsApp, ads tracking)</li>
	<li>Track campaign performance and optimize ROI</li>
	<li>Manage customer acquisition and retention systems</li>
	<li>Establish attribution models for marketing channels</li>
</ul>

4. Omnichannel Integration

<ul>
	<li>Integrate offline and online sales channels (retail, marketplace, website)</li>
	<li>Ensure consistency in customer data, pricing, and promotions</li>
	<li>Collaborate with internal teams to unify customer experience</li>
</ul>

5. Data Analytics &amp; Reporting

<ul>
	<li>Develop dashboards and reports for sales and marketing performance</li>
	<li>Analyze customer behavior, product performance, and campaign results</li>
	<li>Provide actionable insights to support business decisions</li>
</ul>

6. System Integration &amp; Automation

<ul>
	<li>Collaborate with IT to integrate CRM, ERP, POS, and other systems</li>
	<li>Identify and implement automation opportunities to improve efficiency</li>
	<li>Ensure systems scalability and reliability</li>
</ul>

7. Training &amp; Stakeholder Management

<ul>
	<li>Train sales and marketing teams on system usage</li>
	<li>Work closely with internal stakeholders and external vendors</li>
	<li>Drive adoption of technology across the organization</li>
</ul>

Sales & Marketing Technology

Astra Graphia Information Technology (AGIT) is a Digital Service Provider, provides one stop Solution on Digital Services. Since 1983, AGIT is part of PT Astra International Tbk Group, a conglomeration company in Indonesia that currently has 212 subsidiaries and affiliate companies with 7 line of businesses (automotive, financial services, heavy equipment, agribusiness, information technology, infrastructure & logistics, and property). AGIT itself is owned 100% by PT Astra Graphia Tbk

As a Digital Service Provider, AGIT has transformed its business not only focusing on providing ICT infrastructure and application related services but more towards on what we called as a One-Stop-Solutions on Digital Services, both in on-premise and cloud infrastructure model.

We bring the concept of digitize things (digitize everything), to help and to assist our customers in performing their digital transformation through the implementation on digital technology & digital solutions.

We have four main pillars in our Digital Solution Portfolios that cover the entire journey required to conduct digital transformation starting from Digital Strategy, Digital ICT Foundation, Digital Platform, and Digital Services

PT Astra Graphia Information Technology

Job Descriptions : 
1. Process daily finance operation transactions according to procedures, especially AP and AR. 
2. Make sure end-to-end finance operation processes (including all cross-function processes) are completed within SLA (due date). 
3. Make sure everything is complete, correct, and match among all related documents (agreement, order, acceptance, invoice, tax invoice, payment, COR, DGT), including sanity check with associated team/ department. 
4. Organize all documents (and supporting documents) are accurate and completely well documented in repository. 
5. Close coordination and collaboration with related functions (accounting, finance, tax, SOP, asset management, procurement) 
6. Keep up to date with the latest regulations and compliance for good corporate governance. 
7. Provide regular operation analysis and report.

Finance Operation

We are seeking a highly motivated and detail-oriented Software Quality Assurance (SQA) Engineer to join our dynamic team. The ideal candidate will be responsible for ensuring the quality and reliability of our software products through comprehensive testing and validation processes. The SQA Engineer will collaborate with cross-functional teams to identify and address software defects, enhance the overall user experience, and contribute to the delivery of high-quality software solutions.

Software Quality Assurance

<ul>
	<li>Supports design workshops, creation of presentations and business process diagrams to validate business processes and solutions with the end user community.</li>
	<li>Collaborates with the stakeholder, customers, users, and technical resources to ensure that the system design adequately reflects the business requirements and customer needs.</li>
	<li>Acts as a liaison between the IT project team and the business user; facilitate team interaction as well as foster IT-business relationships</li>
	<li>Conducts business process analysis, requirements gathering, and decomposition of user stories</li>
	<li>Creates detailed business requirements and/or user stories, functional specification, and acceptance criteria</li>
	<li>Analyzes and documents the current state business processes to ensure that the project stakeholders understand the context and implications of change.</li>
	<li>Supports design workshops, creation of presentations and business process diagrams to validate business processes and solutions with the end user community.</li>
	<li>Collaborates with the stakeholder, customers, users, and technical resources to ensure that the system design adequately reflects the business requirements and customer needs.</li>
	<li>Acts as a liaison between the IT project team and the business user; facilitate team interaction as well as foster IT-business relationships</li>
	<li>Conducts business process analysis, requirements gathering, and decomposition of user stories</li>
	<li>Creates detailed business requirements and/or user stories, functional specification, and acceptance criteria</li>
	<li>Analyzes and documents the current state business processes to ensure that the project stakeholders understand the context and implications of change</li>
</ul>

Business Analyst

Customer Engineer

Full Time, Seluruh Indonesia

Sebagai Customer Engineer, kamu akan memastikan mesin pelanggan dapat beroperasi dengan optimal sekaligus memberikan solusi teknis yang cepat dan tepat. Kamu juga akan berinteraksi langsung dengan pelanggan dan berperan sebagai partner yang dapat diandalkan dalam kebutuhan teknis mereka.

Job description

<ul>
	<li>Melakukan instalasi, perawatan, dan perbaikan mesin pelanggan</li>
	<li>Menyiapkan hardware &amp; konektivitas untuk kebutuhan demo</li>
	<li>Memberikan training penggunaan mesin kepada pelanggan</li>
	<li>Menangani troubleshooting serta memastikan solusi yang efektif</li>
	<li>Membangun hubungan baik dengan pelanggan sebagai trusted advisor</li>
	<li>Mendokumentasikan aktivitas service (report, sap, dan visit record)</li>
	<li>Berkontribusi dalam continuous improvement layanan</li>
</ul>

Electrician

Electrical Installation and Maintenance

Computer maintenance

Technical Support

Computer Repair

Computer Troubleshooting

Computer Technician

CUSTOMER ENGINEER

<ol style="list-style-type: upper-alpha;">
	<li>IT Security jaringan</li>
</ol>

<ul>
	<li>Menguasai perangkat security jaringan (Firewall, IPS, WAF, dll)</li>
	<li>Kemampuan menganalisa port yang dibutuhkan</li>
	<li>Implementasi patch di perangkat jaringan</li>
	<li>Kemampuan korelasi event dari perangkat security yang ada</li>
	<li>Update dengan perkembangan teknologi security</li>
</ul>

<ol style="list-style-type: upper-alpha;">
	<li>IT Security server</li>
</ol>

<ul>
	<li>Menguasai security server (baseline security configuration, antivirus, firewall server)</li>
	<li>Menguasai patch di OS Windows dan Linux</li>
	<li>Menguasai security terkait Office 365</li>
	<li>Menguasai keamanan email (SMTPS, dll)</li>
	<li>Kemampuan korelasi event dari log di OS</li>
	<li>Update dengan perkembangan teknologi security</li>
</ul>

Jobdesc:

<ol>
	<li>Perform day to day operations for Security Analyst</li>
	<li>Perform monitor, manage, and configure security tools, review incidents to assess their urgency, and escalate incidents if necessary.</li>
	<li>Maintain the highest SLA Standard for Operations and Improvement.</li>
	<li>Fine-tune SIEM rules to reduce false positive and remove false negatives.</li>
	<li>Learn new attack patterns, actively participate in security forums.</li>
</ol>

IT Security

Identify and manage project opportunities and leads.

Identify and manage customer requirement and perform assessment.

Manage pipeline and handling sales process.

Manage customer sales cycles from initiation until close deal and sales engagement (PO/Contract).

Develop Costing for Project PCA &amp; CPC.

Perform SDHO for Sales Delivery Hand Over.

Support for Costing Change CPC.

IT Sales Solution

<ul>
	<li>Installing, configuring and managing Server, Storage (HPE, Dell, Hitachi, IBM Lenovo)</li>
	<li>
	Installing, configuring and managing Microsoft Windows Server, Linux Suse, Redhat
	</li>
	<li>
	Installing, configuring and managing Virtualization (VMware, Hyper-V, Nutanix)
	</li>
	<li>
	Work alongside Solution Architect to assist in proposing best practice solutions in System Management
	</li>
	<li>
	Provide Support for Maintenance and Project
	</li>
</ul>

System Engineer

<ol>
	<li>Melakukan perencanaan, eksekusi dan monitoring project yang disubmit oleh Sales Operation sesuai dengan pendekatan Project Management (PMBOK approach) Time-Scope-Budget dengan Methodology Scrum maupun Waterfall.</li>
	<li>Menjaga Timeline, Scope, Budget dan kualitas delivery project sesuai dengan business value.</li>
	<li>Menjaga utilisasi resource secara efisien.</li>
</ol>

IT Project Manager

<ul>
	<li>Write clean, secure, test driven, easily maintanable and modular codes.</li>
	<li>Identify bottenecks and bugs, and give solutions to these problems.</li>
	<li>Participating in project planning with other teams (both internal and external).</li>
</ul>

Developer (.Net/Java/ReactJs)

NTT Indonesia Technology is part of NTT Ltd. companies in Indonesia.

NTT Ltd. is a leading global technology services company. Working with organizations around  the  world,  we  achieve  business  outcomes  through  intelligent  technology solutions.  For  us,  intelligent  means  data  driven,  connected,  digital  and  secure.  Our global  assets  and  integrated  ICT  stack  capabilities  provide  unique  offerings  in  cloud-enabling   networking,   hybrid   cloud,   data   centers,   digital   transformation,   client experience, workplace, and cybersecurity. As a global ICT provider, we employ more than 50,000 people in a diverse and dynamic workplace that spans 57 countries, trading in 73 countries and delivering services in over 200 countries and regions. Together we enable the connected future. 

NTT  Ltd.  helps  client  by  deliver  a  secure  and  connected  future  that  empowers  our people, clients, and communities. We’ve focused on market feedback to define our market aspiration which is to be a long-term strategic partner for our clients around the world by enabling their digital transformation, with our global capabilities, expertise and full-stack technology services delivered through our integrated services platform.

Visit us at services.global.ntt

NTT INDONESIA TECHNOLOGY 

<ul>
	<li>Design, develop, implement and support web applications </li>
	<li>Solve technical problems around web application system design, performance, scalability, and system/product stability.</li>
	<li>Write high-quality code using proper coding standards.</li>
	<li>Demonstrate ability to successfully work in a small, innovative, and creative team.</li>
</ul>

Frontend Developer

<ul>
	<li>Build database systems of high availability and quality depending on each end user’s specialised role</li>
	<li>Design and implement database in accordance to end users information needs and views</li>
	<li>Define users and enable data distribution to the right user, in appropriate format and in a timely manner</li>
	<li>Use high-speed transaction recovery techniques and backup data</li>
	<li>Minimise database downtime and manage parameters to provide fast query responses</li>
	<li>Determine, enforce and document database policies, procedures and standards</li>
	<li>Perform tests and evaluations regularly to ensure data security, privacy and integrity</li>
	<li>Monitor database performance, implement changes and apply new patches and versions when required</li>
</ul>

Database Administrator

Kitar is a fast-growing tech company and second-hand mobile phone retailer in Indonesia, specializing in the recycling and resale of certified pre-owned smartphones. We are committed to providing high-quality devices at affordable prices while promoting sustainable consumption by extending product lifecycles and reducing carbon emissions.

PT Kitar Technology Indonesia

Key Responsibilities:

<ul>
	<li>Sales Support via Chat:
	<ul>
		<li>Engage with customers via live chat to understand their needs and recommend products that fit their preferences, resulting in driving sales.</li>
		<li>Provide real-time support for product inquiries, assisting customers through the decision-making process, and offering personalized product recommendations.</li>
		<li>Upsell and cross-sell products based on customer needs and browsing behaviors.</li>
		<li>Respond promptly and professionally to customer inquiries to ensure an outstanding customer experience.</li>
	</ul>
	</li>
	<li>Order Processing &amp; Packing:
	<ul>
		<li>Assist with the packing of customer orders, ensuring items are correctly selected, packaged securely, and ready for dispatch.</li>
		<li>Ensure that all orders are processed accurately, meeting quality standards, and deadlines for shipping.</li>
		<li>Maintain an organized packing area and ensure inventory is accurately stocked to avoid delays in fulfilling orders.</li>
	</ul>
	</li>
	<li>Market Research:
	<ul>
		<li>Conduct research on competitors’ pricing, promotions, and product offerings.</li>
		<li>Track and analyze competitors’ latest marketing campaigns and business strategies.</li>
		<li>Identify industry trends and benchmark performance against competitors.</li>
		<li>Compile and present research findings in clear and actionable reports.</li>
		<li>Provide insights to support business and marketing decision-making.</li>
	</ul>
	</li>
	<li>Customer Service Excellence:
	<ul>
		<li>Address customer concerns, complaints, or issues in a friendly, efficient, and timely manner.</li>
		<li>Provide updates on order status, including tracking information, ensuring that customers are informed throughout the order process.</li>
		<li>Maintain customer satisfaction by delivering professional and effective communication.</li>
		<li>Assist with returns, exchanges, and other after-sales support.</li>
	</ul>
	</li>
	<li>Collaboration &amp; Coordination:
	<ul>
		<li>Work closely with the sales and fulfillment teams to ensure a seamless customer experience from inquiry to delivery.</li>
		<li>Maintain accurate records of customer interactions and transactions in the system.</li>
		<li>Collaborate with the team to identify areas for improvement in the online customer journey and propose solutions.</li>
	</ul>
	</li>
</ul>

E Commerce Support

<ul>
	<li>Represent Kitar and help customers understand our brand and services.</li>
	<li>Assist in providing mobile phone recycling consultations and basic quality checks.</li>
	<li>Support door-to-door recycling services alongside senior team members.</li>
	<li>Help respond to customer service and after-sales inquiries.</li>
	<li>Contribute to maintaining positive customer relationships through friendly and professional engagement.</li>
</ul>

Persuasion and Negotiation

Continuous Learning

Customer Service

Communication Skills

Negotiation

Business Management Trainee [Internship]

About Us

Kitar is a growing second-hand mobile phone retailer launching our new online store across various online platforms (Kitar website and e-commerce platforms). We aim to provide customers with high-quality, certified pre-owned mobile phones at affordable prices. To ensure an excellent customer experience, we are looking for a dynamic and motivated Business Development – Store Opening to join our team.

This role will focus on driving sales through proactive and helpful customer engagement via chat while also assisting with packing and preparing orders for shipment. The ideal candidate will be customer-focused, tech-savvy, and capable of multitasking efficiently in a fast-paced environment. If you’re passionate about delivering excellent customer service and supporting the success of e-commerce sales, this could be the perfect opportunity for you!

Key Responsibilities:

<ul>
	<li>Commercial Real Estate Channel Development

	<ul>
		<li>Identify and secure partnerships with premium shopping centres across major Indonesian cities.</li>
		<li>Build strong relationships with mall management, commercial agents, and key decision-makers.</li>
		<li>Conduct market research and feasibility analysis based on demographics, foot traffic, pricing, and brand positioning.</li>
	</ul>
	</li>
	<li>Commercial Negotiations &amp; Partnership Agreements
	<ul>
		<li>Lead negotiations on rental terms, space allocation, and key commercial clauses.</li>
		<li>Evaluate the financial and strategic value of each potential agreement.</li>
		<li>Coordinate with finance and legal teams to align on acceptable terms.</li>
		<li>Finalise and execute binding partnership agreements.</li>
	</ul>
	</li>
	<li>End-to-End Store Opening Project Management
	<ul>
		<li>Oversee the full store opening process from signing to grand opening.</li>
		<li>Manage licensing, regulatory approvals, and business registration.</li>
		<li>Coordinate store setup, construction progress, and quality assurance.</li>
		<li>Ensure on-time, on-budget launch through proactive issue resolution and team alignment.</li>
	</ul>
	</li>
	<li>Relationship Maintenance &amp; Continuous Partnership
	<ul>
		<li>Maintain strong post-opening relationships with mall management.</li>
		<li>Provide performance updates on sales, traffic, and promotions.</li>
		<li>Serve as the main liaison for operational coordination and issue handling.</li>
		<li>Support long-term partnership growth, expansion, and renegotiation opportunities</li>
	</ul>
	</li>
</ul>

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