Established in 2021, the name “EMILIA”, which is the first restaurant of the group, is inspired by Emilia-Romagna, a region in Italy, known for cheese and milk producing region, creating great classic Italian dishes and embracing the slow dining experience. This philosophy is reflected in how Emilia Group creates restaurants with warm atmospheres, quality menus, and memorable dining experiences.  

Meet our family: EMILIA Cucina Italiana, EMILIA Bar Italiano, Nona Grill Huis, Komeya, Emilia Caffe Italiano, and Daddy's Burger

Emilia Group

<ul>
	<li>menyambut dan menyapa tamu dengan hangat, ramah, dan profesional sesuai standar hospitality emilia group.</li>
	<li>mengelola reservasi, menyambut kedatangan tamu, serta mengatur penempatan meja dengan mempertimbangkan kapasitas dan alur operasional restoran.</li>
	<li>memastikan tamu mendapatkan pengalaman yang nyaman sejak kedatangan hingga diarahkan ke meja.</li>
	<li>memberikan informasi yang akurat mengenai reservasi, menu, dan informasi dasar restoran kepada tamu.</li>
	<li>berkoordinasi dengan tim service dan departemen terkait untuk memastikan kelancaran pelayanan serta kesiapan meja.</li>
	<li>menangani pertanyaan dan kebutuhan awal tamu dengan sigap, serta meneruskan keluhan kepada atasan atau tim terkait apabila diperlukan.</li>
	<li>menjaga kerapian dan kebersihan area entrance, host stand, serta waiting area.</li>
	<li>menjalankan standar grooming, sikap, dan pelayanan sesuai ketentuan perusahaan.</li>
</ul>

Hostess

A Japan-based provider of digital gift and voucher reward fulfillment services. 

It has become rather easy these days, to connect with anyone.
But we believe we all seek not just a mere connection but one that connects through the heart.
In this realistic society, relationships tend to be dry with too much emphasis on rationality and efficiency. In fact, the traits of human ties of sending, receiving and sharing love and care, is probably diminishing.

giftee, in providing eGift as its foremost service, hopes to build all kinds of ties between the people, businesses and their townships. By having more warm connections in our world, it could make spontaneous feelings more forthcoming. As this starts to circulate smoothly, we should be forming a society built on better relationships. And so with this belief, we forge ahead.

PT Giftee International Indonesia

As a Merchant Partnerships at giftee, play an important role in expanding the e-gift and digital gifting ecosystem by identifying, contacting, and acquiring new merchants from various industries (F&amp;B, retail, lifestyle, entertainment, hospitality, etc.). You will work with potential partners to maintain relations to offer e-gift, digital rewards, and digital voucher solutions to increase their sales, brand engagement, and customer experience.

<ul>
	<li>Identify to acquire by analyzing potential merchants that are suitable for giftee’s e-gift services.</li>
	<li>Deliver partnership proposals, contract and present the added value of giftee solutions (eGift System, reward solutions, digital vouchers, etc.).</li>
	<li>Coordinate and input merchant product integration into the gifting platform or dashboard (API, e-gift catalog, campaign setup, etc.).</li>
	<li>Monitoring merchant performance (e-gift sales, redemption, engagement).</li>
	<li>Monitoring stock daily, conducting stock overview, requesting purchases for voucher availability or merchant deposits.</li>
</ul>

Salesforce

Sales and Marketing Knowledge

Merchant Partnerships

Founded in 2015, Mamikos started by introducing a matching platform then our service has evolved to a full-stack property management equipped with property management technology to ensure a seamless experience for both tenants and property owners. Our mission is to make a better standard of kos (property tech) industry for both kos owners & tenants.

We have helped millions of people to find their “home” away from home while pursuing their dreams to study or work. In 2022, we have achieved 7 million monthly active users and >200,000 listed properties in our platform that makes us the no. 1 property tech company in Indonesia.

We imagine ourselves as a door for people to achieve their dreams. We are creating a welcoming and inclusive environment that provides opportunities for everyone to succeed and achieve their dream through hard work and determination. We're dedicated to opening up every possibility for our team members to achieve their dreams.

We are Mamikos, we open the door to every dream.

Join our awesome Mamiteam and visit our website www.mamikos.com/career
And also keep up with our exciting journey:
Instagram: www.instagram.com/@insidemamikos
Medium: www.medium.com/@insidemamikos 

Mamikos

What you will do :

<ul>
	<li>Look for potential property prospects for acquisition</li>
	<li>Make cold calls to offer Mamikos products to property owners</li>
	<li>Handle cooperation agreements assisted by the legal team and establish good relationship with kos owners</li>
	<li>Acquired rooms can be picked up to run smoothly and ensure that revenue targets are achieved</li>
	<li>Standard-compliant reporting. 
	 </li>
</ul>

Business Development Jakarta

<ul>
	<li>Pendidikan minimal SMA/SMK sederajat; diutamakan D3/S1 dari jurusan terkait.</li>
	<li>Memiliki pengalaman minimal 1–2 tahun di bidang Food &amp; Beverage (F&amp;B), hospitality, atau retail.</li>
	<li>Diutamakan memiliki pengalaman sebagai Supervisor, Shift Leader, Captain, atau posisi sejenis.</li>
	<li>Memiliki kemampuan leadership dan komunikasi yang baik.</li>
	<li>Memahami operasional restoran, standar pelayanan pelanggan, dan penerapan SOP.</li>
	<li>Mampu mengarahkan, mengawasi, dan memotivasi tim untuk mencapai target operasional.</li>
	<li>Memiliki kemampuan problem-solving serta mampu mengambil keputusan dengan tepat dalam situasi operasional.</li>
	<li>Memiliki pemahaman dasar mengenai pengelolaan stok, kontrol waste, dan pencapaian target penjualan.</li>
	<li>Mampu membuat laporan operasional dan mengoperasikan komputer, khususnya Microsoft Excel serta sistem POS.</li>
	<li>Memiliki sikap disiplin, jujur, bertanggung jawab, teliti, dan berorientasi pada pelayanan pelanggan.</li>
	<li>Mampu bekerja secara individu maupun dalam tim serta bekerja di bawah tekanan.</li>
	<li>Bersedia bekerja dengan sistem shift, termasuk akhir pekan dan hari libur nasional.</li>
	<li>Bersedia ditempatkan di Malang.</li>
</ul>

Store Supervisor

For more than two decades, our company has established itself as a leading force in Indonesia’s luxury retail fashion industry. Founded in Indonesia and continuously expanding, we have built a reputation for delivering exceptional craftsmanship, timeless elegance, and premium lifestyle experiences.

Throughout our 20-year journey, we have remained committed to bringing world-class jewelry, fashion, and lifestyle concepts to customers across the country. By combining modern innovation with refined artistry, we have grown into one of the most trusted names in the Indonesian luxury retail landscape.

PT Passion Abadi Korpora

Kami mencari Store Sales Advisor (Jewelry Consultant) yang passionate di bidang luxury retail, memiliki kemampuan komunikasi yang baik, serta mampu memberikan pengalaman belanja terbaik bagi pelanggan.

Penempatan: Mall 23 Semarang

Tanggung Jawab:

<ul>
	<li>Memberikan pelayanan premium dan konsultasi produk kepada pelanggan</li>
	<li>Membangun hubungan baik untuk menciptakan loyal customer</li>
	<li>Mencapai target penjualan individu &amp; store</li>
	<li>Menjaga display produk tetap menarik sesuai standar brand</li>
	<li>Memastikan keamanan dan perawatan produk perhiasan</li>
	<li>Mengikuti aktivitas promosi dan event penjualan</li>
</ul>

Jewelry Consultant Semarang

Divino Resorts is a boutique luxury hospitality group with properties in two of the world's most distinctive island destinations — Santorini, Greece, and Gili Air, Lombok, Indonesia. Our portfolio spans three intimate hotels, two fine dining restaurants under the Kanzen Ocean Fusion brand, and Oniro Sacred Wellness — a holistic spa and retreat centre on Gili Air.
We were built on a straightforward belief: that the best hotel experience is not about scale, but about the quality of what surrounds you — the landscape, the people, and the feeling that a place was made for you. Every Divino property is small by design, so that every guest is known by name and every detail is attended to.

Divino Gili Air

<ul>
	<li>Booking &amp; Inventory Management: Oversee individual and group reservations across phone, email, and online channels. Prevent overbookings and monitor room blocks.</li>
	<li>Revenue &amp; Rate Optimization: Give inputs to the with the Revenue Manager to manage dynamic pricing, rate plans, and occupancy forecasting.</li>
	<li>Team Leadership: Recruit, train, schedule, and evaluate reservation staff to maintain high service standards.</li>
	<li>Cross-Department Collaboration: Coordinate with Front Office, Housekeeping, Sales &amp; Marketing, F&amp;B and Events to align room availability with guest needs.</li>
	<li>Reporting &amp; Auditing: Track daily, weekly, and monthly revenue performance, reporting metrics and market segmentation data to senior management.</li>
	<li>Guest Relations: Handle escalated guest inquiries timely and thoroughly, special requests, complaints, and policy exceptions.</li>
</ul>

RESERVATION MANAGER

<ul>
	<li class="text-justify">Menyambut tamu yang datang dengan ramah dan profesional.</li>
	<li class="text-justify">Mengelola daftar reservasi dan membantu mengatur penempatan meja tamu.</li>
	<li class="text-justify">Mengarahkan tamu ke meja sesuai ketersediaan dan kebutuhan.</li>
	<li class="text-justify">Memberikan informasi dasar mengenai menu, fasilitas, dan reservasi restoran.</li>
	<li class="text-justify">Berkoordinasi dengan tim service untuk memastikan kelancaran alur kedatangan tamu.</li>
	<li class="text-justify">Menangani pertanyaan dan kebutuhan awal tamu dengan baik.</li>
	<li class="text-justify">Menjaga kerapian area entrance dan memastikan pengalaman pertama tamu sesuai standar restoran.</li>
</ul>

Greeter

Kompas Gramedia, through its more than 50 years of history, is striving for one goal: enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation; strengthening and expanding our solid business pillars by developing new digital business initiatives.

Our vision is to enlight all the people in Indonesia with all the knowledge we have.

Kompas Gramedia

<ul>
	<li>Melakukan proses rekrutmen secara langsung (screening CV, sourcing kandidat, melakukan interview) dan mengelola pipeline kandidat untuk kebutuhan store baru maupun existing.</li>
	<li>Mengembangkan program training untuk: Store experience dan Customer service behavior.</li>
	<li>Berkolaborasi dengan tim HR dan Store Ops untuk memastikan training berjalan efektif.</li>
	<li>Melakukan evaluasi dan perbaikan program training secara berkala.</li>
	<li>Bekerja sama dengan Store Ops dan tim HR untuk memastikan budaya tercermin dalam aktivitas harian dengan mengembangkan inisiatif untuk meningkatkan engagement tim.</li>
	<li>Mendesain dan menjalankan proses onboarding &amp; off-boarding karyawan berjalan dengan baik.</li>
	<li>Mengidentifikasi tantangan terkait: Turnover, Engagement, dan Kinerja tim</li>
	<li>Memberikan rekomendasi pengembangan karier karyawan di level store.</li>
</ul>

People & Culture Strategist | Business Development Gramedia

PT Galileo Indonesia Perdana, juga dikenal sebagai Galileo Indonesia, didirikan pada tahun 1997 sebagai mitra operator lokal dari Travelport Global untuk Indonesia. Berkantor pusat di Jakarta dan diikuti dengan memiliki dua kantor cabang di Medan dan Surabaya pada tahun 2000 dan 2002.

Pada tahun 2019, Galileo Indonesia melanjutkan pertumbuhannya setiap tahun, ditandai dengan perolehan pangsa pasar sebesar 40%, terutama untuk segmen Free Individual Traveler (FIT). Hari ini, Galileo Indonesia, yang mengusung tagline “mitra teknologi perjalanan Anda” tetap berkomitmen untuk selalu menawarkan produk, layanan dan solusi terbaik kepada pelanggan setia pengguna Galileo Indonesia di seluruh Indonesia.


GIP Group

<ul>
	<li>Identify and research potential clients and new business opportunities.</li>
	<li>Develop and maintain strong, professional relationships with clients and prospects.</li>
	<li>Provide clear and timely assistance to clients regarding product offerings and business solutions.</li>
	<li>Analyze market trends and explore various sales strategies to support business expansion.</li>
	<li>Prepare regular reports and presentations based on sales performance and market insights.</li>
	<li>Meet and exceed sales targets set by the company.</li>
	<li>Ensure that all sales activities and processes are carried out efficiently and systematically.</li>
	<li>Collaborate with internal teams and principals to deliver optimal client solutions and maintain long-term partnerships.</li>
	<li>Participate in projects or other duties as assigned to support overall team productivity.</li>
	<li>Consistently achieve monthly, quarterly, and annual KPIs.</li>
</ul>

Business Development Executive

<ul>
	<li>Develop and implement effective sales strategies</li>
	<li>Lead nationwide sales team members to achieve sales targets</li>
	<li>Establish productive and professional relationships with key personnel in Key/Large accounts.</li>
	<li>Negotiate and close agreements with large customers</li>
	<li>Monitor and analyze performance metrics and suggest improvements</li>
	<li>Prepare monthly, quarterly and annual sales forecasts</li>
	<li>Perform research and identify new potential customers and new market opportunities</li>
	<li>Provide timely and effective solutions aligned with clients’ needs</li>
	<li>Liaise with Marketing to ensure brand consistency</li>
	<li>Stay up-to-date with new product launches and ensure sales team members are on board</li>
	<li>Initiates and directs necessary action to develop and maintain process in the area of sales to allow all systems and inquiries are operated in a systematic manner.</li>
	<li>Effectively communicate with internal team, principle and customers to maintain strong work relationships and enhance the potential chances for future business.</li>
	<li>Performs other duties or projects as assigned to contribute to the efficiency, effectiveness, and productivity of the division.</li>
	<li>Meet the company KPI’s on monthly, quarterly, and yearly basis.</li>
</ul>

National Sales Manager for Bedsonline Indonesia

Key Responsibilities

Production &amp; Talent Coordination

• Source and reach out to models and talent, negotiate rates, and manage briefs and release forms

• Plan and manage shoot logistics, including transport, fast boats, accommodation, meals, and location permits

• Serve as the on-site point of contact on shoot days, coordinating closely with property teams

• Help prepare call sheets and shot lists

Paid Advertising (Google &amp; Meta)

• Assist in setting up, monitoring, and optimizing Google Ads and Meta Ads campaigns

• Prepare weekly performance reports covering spend, ROAS, CPC, CTR, and conversions

• Upload and organize creative assets, maintain naming conventions, and write ad copy variations for testing

Content Strategy

• Develop monthly content plans for each property, aligned with advertising goals

• Research references and trends, and write creative briefs for upcoming shoots

• Define hooks, angles, and formats for each platform (9:16, 1:1, 16:9)

• Recommend creative iterations based on ad performance data, not guesswork

Marketing & Production Coordinator

<ul>
	<li>Respond to customer inquiries, requests, and issues through various channels such as WhatsApp Chat (DAISI), email, or ticketing systems. Provide timely and professional support to ensure customer satisfaction.</li>
	<li>Resolve customer problems or complaints by gathering relevant information, analyzing the situation, and providing appropriate solutions. </li>
	<li>Collaborate with other support team members or departments to resolve complex issues or escalate problems that require specialized attention. Work closely with Network Operation Centre (HQ) to communicate customer feedback and suggest improvements.</li>
	<li>Ensure a high level of customer satisfaction and maintain professionalism, empathy, and effective communication skills. Handle all customers with patience and resolve conflicts in a calm and professional manner.</li>
	<li>Stay up-to-date with data center knowledge and enhancements to provide accurate and timely information to customers. Participate in training programs, workshops, or certifications to enhance technical skills and customer support abilities.</li>
	<li>Provide/deliver training programs/workshops for customers (online/off-site/on-site) according to standard modules applicable.</li>
	<li>Provide first-level IT support including troubleshooting hardware, software, and network issues as well as assisting with system access, installation, and configuration.</li>
	<li>Log and track IT incidents using the ticketing system, ensuring timely follow-up and resolution or escalation to relevant IT teams if necessary.</li>
	<li>Support the setup and maintenance of IT equipment such as computers, printers, and peripherals for both internal teams and customer-facing environments.</li>
</ul>

GDS Helpdesk Support

Jendela Group is a property and asset management company specializing in property development, marketing, and integrated management services. The company is committed to delivering professional, transparent, and results-driven solutions for property owners, investors, and tenants.

With a strong focus on innovation and market-driven strategies, Jendela Group aims to maximize asset value while ensuring operational excellence and long-term sustainability. Supported by a dedicated and experienced team, the company continues to build trusted partnerships and create meaningful value in the property industry.

Jendela Group operates through several business lines, including Jendela360, Weltown, CariProperti, and Properti BU, each designed to address different segments of the property market and provide comprehensive end-to-end property solutions.

Jendela Group

Core Competencies

<ul>
	<li>Strong strategic thinking and business acumen, connecting business objectives with practical execution.</li>
	<li>Analytical and structured problem-solving skills, with the ability to identify business opportunities, risks, gaps, and improvement areas.</li>
	<li>Strong ownership and initiative to drive projects from ideation to execution.</li>
	<li>Adaptable and resourceful in navigating ambiguity, shifting priorities, and diverse business challenges.</li>
	<li>Strong stakeholder management, communication, and influencing skills to drive alignment and accountability.</li>
	<li>Organized, proactive, and comfortable working in a fast-paced environment.</li>
</ul>

Skills

<ul>
	<li>Project management, including planning, execution, progress monitoring, and evaluation of cross-functional initiatives.</li>
	<li>Business analysis and data-driven problem-solving to develop actionable recommendations.</li>
	<li>Strong communication and presentation skills, including engagement with senior leadership.</li>
	<li>Ability to manage multiple priorities, work independently, and represent leadership in cross-functional discussions when needed.</li>
	<li>Proficient in Google Sheets/Microsoft Excel and presentation tools.</li>
</ul>

Strategic Planning &amp; Business Problem-Solving

<ul>
	<li>Work closely with the CEO to identify business priorities, strategic challenges, and growth opportunities.</li>
	<li>Analyze business information, evaluate potential solutions, and develop actionable recommendations.</li>
	<li>Translate strategic objectives into action plans, priorities, and measurable outcomes.</li>
	<li>Own special projects and business challenges requiring cross-functional collaboration.</li>
</ul>

Cross-Functional Initiatives &amp; Execution

<ul>
	<li>Lead and coordinate cross-functional projects, aligning objectives, responsibilities, timelines, deliverables, and success metrics.</li>
	<li>Drive initiatives from planning through execution and evaluation.</li>
	<li>Monitor progress, identify risks and bottlenecks, and coordinate solutions with relevant stakeholders.</li>
	<li>Ensure alignment, accountability, and follow-through to achieve tangible business results.</li>
</ul>

Business Operations &amp; Performance Improvement

<ul>
	<li>Analyze business and operational performance to identify trends, gaps, and improvement opportunities.</li>
	<li>Prepare reports, dashboards, presentations, and business reviews to support management decisions.</li>
	<li>Evaluate workflows and recommend improvements to efficiency, effectiveness, and scalability.</li>
	<li>Collaborate with teams to resolve operational challenges and adapt to changing business needs.</li>
</ul>

CEO Office &amp; Executive Partnership

<ul>
	<li>Support the CEO in translating business priorities into actionable initiatives and ensuring effective execution.</li>
	<li>Track key projects, priorities, decisions, and action items.</li>
	<li>Prepare business analyses, executive summaries, and presentations to support decision-making.</li>
	<li>Proactively identify execution gaps, emerging issues, and dependencies.</li>
	<li>Connect the CEO with cross-functional teams to facilitate communication, alignment, and follow-through, representing leadership priorities when required.</li>
</ul>

CEO Office

Aux is a B2B virtual recruitment platform that pairs support staff with business leaders around the world. We take the best talent from the Philippines and, through our rigorous screening process, match them with our network of CEOs, promising startups, and established brands such as 818 Tequila, Operam, Parrot HQ, K5 Global, etc.


We are looking for an experienced Travel Operations Specialist with a strong background in travel operations, hospitality reservations, or luxury travel bookings. This role is ideal for a highly organized professional who thrives in a fast-paced environment, manages multiple priorities effectively, and takes ownership of operational excellence.

This opportunity is with a client we are supporting in the premium travel and lifestyle services sector. They specialize in coordinating complex travel arrangements, concierge services, and personalized experiences for discerning clients worldwide. Their team is committed to delivering seamless service and exceptional attention to detail, ensuring every aspect of the client experience is executed to the highest standard.

Please note: This is not a traditional 9-to-5 role. Travel is a dynamic industry, and occasional flexibility may be required to support active trips and time-sensitive operational needs.

 

Estimated Salary: The salary for this position has not been finalized yet. Please indicate your expected salary based on your experience in the application form, and we will consider it in our discussions.

 

Key Responsibilities:

Travel Operations

<ul>
	<li>Book and manage air travel through GDS platforms such as Amadeus, Galileo, or Sabre</li>
	<li>Handle fare rules, ticket exchanges, reissues, cancellations, and itinerary changes</li>
	<li>Coordinate hotel, villa, transportation, dining, and experience reservations</li>
	<li>Research and compare supplier availability, rates, and travel options</li>
	<li>Monitor upcoming departures and proactively identify operational issues before they impact clients</li>
</ul>

Client &amp; Trip Support

<ul>
	<li>Prepare and distribute travel documents, confirmations, vouchers, and itinerary packages</li>
	<li>Communicate with clients as needed regarding confirmations, travel documentation, and trip logistics</li>
	<li>Support active travelers during schedule changes, disruptions, and other operational matters</li>
	<li>Assist with travel documentation and visa-related research</li>
</ul>

Administrative &amp; Financial Support

<ul>
	<li>Generate and track client invoices</li>
	<li>Reconcile supplier payments and commission records</li>
	<li>Maintain accurate booking records and documentation within CRM systems</li>
	<li>Support reimbursement processing and travel-related accounting tasks</li>
	<li>Ensure all records are accurate, organized, and up to date</li>
</ul>

Supplier Coordination

<ul>
	<li>Build and maintain strong relationships with travel suppliers and service partners</li>
	<li>Coordinate confirmations, payments, special requests, and operational follow-ups</li>
	<li>Maintain supplier databases and booking records with a high level of accuracy</li>
</ul>

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